Mining Manager Salary in Hyderabad - PayScale

DESCRIPTIONAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform. The AOP team is an integral part of this and strives to provide Analytical Capabilities to fulfil all customer processes in the IN-ECCF regions.The Business intelligence engineer would support the analytical requirements of the IN-ECCF Operations Analytics team. Candidate will be responsible for conducting deep dive analyses to solve complex business problems. He/ she will also be responsible for creating robust/automated reporting frameworks to increase visibility into data and enable data driven decision making. Another key aspect of the job is to unearth insights from data to help the operations team in driving process excellence. This position requires excellent statistical knowledge, superior analytical abilities, good knowledge of business intelligence solutions and exposure to efficient data engineering practices. The BIE will also be a good stakeholder manager as he/she will have to work closely with Ops stakeholders. Candidate should be comfortable with ambiguity, capable of working in a fast-paced environment, continuously improving technical skills to meet business needs, possess strong attention to detail and be able to collaborate with customers to understand and transform business problems into requirements and deliverables.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 10+ years of professional or military experience- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data miningPREFERRED QUALIFICATIONS- Experience working directly with business stakeholders to translate between data and business needs- Experience managing, analyzing and communicating results to senior leadership

DESCRIPTIONAmazon Transportation Services is looking for Manager II, Supply Chain in our ROC (Relay Operations Center) team in India (HYD). This center supports our European and North American Middle Mile Linehaul network. The ROC team addresses disruptions in the Middle Mile network, supporting drivers and carriers faced with unexpected events (poor weather, road closures, unexpected surges in volume, mechanical breakdowns, etc.) to allow them to deliver packages safely and on time.Key job responsibilitiesAn ideal candidate has a background in Supply chain/logistics with excellent leadership and management skills. (S)he has the ability to pull and analyze data with ease, has eye for detail, good understanding of concepts and methods along with process knowledge with proven track record of reducing the occurrence of problems through proactive root cause elimination. This job will require exceptional communication, presentation and influencing skills while working in an environment with some ambiguity.A day in the life Ability to lead team as well as projects and influence all levels of management to re-engineer business processes and drive change management to successfully conclude the project on time. Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed. Development of countermeasures and real time process improvements to address team deficiencies identified through data deep dive and observation. Ability to scope out business and functional requirements for the Amazon tech teams to improve exiting software systems and tools or create new features/tools. Systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions. Excellent communication, both verbal and written as you will be required to communicate with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 3+ years of team management experience- 3+ years of supply chain experience- 3+ years of working cross functionally with tech and non-tech teams experience- Bachelor's degree- Possess knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQLPREFERRED QUALIFICATIONS- Experience implementing repeatable processes and driving automation or standardization- Experience in data mining, data management, reporting, and SQL queries- Experience in leading projects and programs in an operational setting- Experience defining program requirements and using data and metrics to determine improvements

BASIC QUALIFICATIONS- 1+ years of tax, finance or a related analytical field experience- 2+ years of complex Excel VBA macros writing experience- Experience defining requirements and using data and metrics to draw business insights- Experience with SQL or ETLDESCRIPTIONAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and customer obsessed people. As a Business Analyst for Transportation Engineering Systems Team, (TESS), you will be responsible for developing, enhancing, automating and managing business models/dashboards using strong quantitative skills. You will also build tools and support structures needed to analyze data, deep dive root causes of operational issues or challenges, drive process improvements, build KPIs (Key Performance Indicators) and metrics, and document systems and processes for internal publication.Key job responsibilities• Own the design, development, maintenance of ongoing metrics, reports, analysis, dashboards, etc. to drive key business decisions.• Writing high quality SQL codes to retrieve and analyze data and experience working with large data sets, automate data extraction, and build monitoring/reporting dashboard• Propose, define and align leaders on the right metrics to track business performance and own end-to-end production of these metrics.• Develop clear communications for recommended actions. Able to communicate complex analysis and insights to our stakeholders and business leaders, both verbally and in writing.• Establish new, scalable, efficient, automated processes for tracking and reporting on progress of initiatives. This includes causal analysis on program launches and its impact on the business.• Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)• Work with program managers, business owners and leadership impacting critical business initiatives. Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format. About the teamTESS manages transportation network configuration by working with different internal stakeholders and systems, to deliver desired business outcomes. We work at the intersection of business and systems. Your work will directly influence the decisions and strategy of TESS by gathering customer needs and insights, mining large and diverse data sets. You will work with business leaders, their teams, and their various stakeholders to track various business goals and initiatives. The ideal candidate is a natural self-starter who is comfortable working within a cross functional environment, supporting multiple stakeholders and initiatives. You will have a true hands-on approach, strong analytical skills, including the ability to gain true insights from data, and be an effective communicator. - Collect, identify, and prioritize analytical problem statements to ensure the BI team works on the highest impact projects and earn stakeholder trust.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Experience working with Tableau- Experience using very large datasetsSalary: . Date posted: 04/04/2024 10:14 PM

BASIC QUALIFICATIONS- 5+ years of team management experience- Experience leading process improvements- Experience in e-commerce/Hi-tech/Retail industry or management consulting with focus on one of these industries- 5+ years of program or project management experience- B.Tech/M.Tech with post qualification experience of 7+ yrs.DESCRIPTIONThrough the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, millions of Sellers use our Marketplaces and, thereby, contribute to the success of Amazon. We continue to aggressively worldwide. ISS Listing Services is a central function across International Seller Services (ISS) org to enable resolution of listing blockers for Selling Partners (SP) and partner internal teams. We envision to become the "go-to team" for Selling Partners, Account Managers, Selection, Tech and other internal teams to enable programs and products aimed at providing seamless listing experience on Amazon marketplaces WW. Our programs are guided through 3 main pillars - (1) Selection Recovery Solutions - aimed at building solutions to recover selection that is impacted due to various gaps in listing tools, (2) Services to improve Strategic Seller listing experience - aimed at implementing programmatic solutions to reduce listing friction for identified Sellers (ex: Brand Owners), new marketplace launch, cross-listing selection etc., (3) Product collaboration to improve Seller experience at scale - aimed at collaborating with relevant product teams for improving listing tools and enabling high quality selection on Amazon. Key Responsibilities:(1) Establish scalable processes to execute/manage programs (2) Work with multiple stakeholders including Account managers, product teams, program owners to define/implement initiatives.(3) Developing mechanisms to collect/surface voice of Sellers, product improvement ideas and work with leadership to influence product team to prioritize them in roadmap.(4) Contribute to developing a 3-year vision and roadmap for the team.(5) Manage staffing/schedules, quality and Change/Kaizen initiatives.(6) Write documents, own and drive monthly/weekly business reviews with stakeholders WW.(7) lead, coach and mentor team through regular one-on-ones that focus on improving performance metrics and career growth.(8) Participate in hiring/building the team & raising the bar in hiring.Basic qualifications:(1) Excellent communication skills in written and spoken English with the ability to face stakeholders and partners in a professional and mature manner. (2) Experience in program management or Catalog systems/processes in the consumer Internet space.(3) B.Tech/M.Tech with post qualification experience of 7+ yrs. (3) Proven ability to manage reporting and analysis.(4) Ability to work with IT systems, understand and work with SQL/DW.(5) Comfort in rolling up sleeves to perform quantitative analysis and reach sound conclusions.(6) Demonstrated ability to lead, develop, and manage a group of people. (7) Demonstrated ability to deliver a positive Seller/customer experience. (8) Ability to support Business and provide solutions to Seller/customer pain points. (9) Ability to adapt well to changing circumstances, direction and strategy. Preferred qualifications:(1) M.B.A from top tier B-school having relevant people management experience. (2) Experience working directly with technical teams. (3) Strong time-management skills; ability to thrive in a fast-paced environment and to manage multiple, competing priorities. We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Knowledge of data mining using SQLSalary: . Date posted: 04/06/2024 09:31 AM

DESCRIPTIONHave you ever thought about what it takes to deliver high quality customer service at optimal cost? What would you do to take one of the best customer service organizations in the world to the next level? Do you enjoy working in an entrepreneurial, fast paced environment, solving complex problems and delivering innovative solutions? Do you like to innovate and simplify?The Worldwide Capacity Planning (WWCP) organization owns the end-to-end workforce planning and execution of Amazon's customer service network. Our forecasting, labor planning, scheduling, and real-time management solutions are responsible for the millions of daily decisions needed to provide efficient and frustration-free support to our customers around the world. We are looking for an experienced professional with excellent analytical skills and strong business acumen to join our Forecasting team.As a Forecast Analyst in WWCP, you will be responsible for modeling forecasting problems, discovering insights and identifying opportunities through the use of statistical, machine learning, algorithmic, data mining and visualization techniques. You will need to collaborate effectively with internal stakeholders and cross-functional teams to analyze forecast variances, understand and mitigate variance drivers, identify opportunities to improve operational efficiencies, and deliver successfully against high organizational standards. You should be able to apply a breadth of tools, data sources and analytical techniques to answer a wide range of high-impact business questions and present the insights in concise and effective manner. Additionally, you should be an effective communicator capable of independently driving issues to resolution and communicating insights to non-technical audiences. This is a high impact role with goals that directly impacts the bottom line of the business. Accurate forecasts drive improvements in cost and quality of our customer service on a global scale.This role requires a delicate balance in delivering models that are statistically grounded but also explainable operationally - business leaders must be able to understand what variables impact forecast variance and how they should respond tactically. This is a high visibility role with heavy interaction with senior leadership. Analytical ingenuity and leadership, coupled with demonstrated cross-functional partnership, are critical skills for this role.The ideal candidate has an accomplished professional background with demonstrated proficiency in advanced mathematics and/or statistics. They are comfortable creating strategic recommendations in a thoughtful yet concise manner, and obtaining organizational "buy-in" at senior levels. They are well-organized, can manage multiple analyses/projects simultaneously, and are intellectually curious.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS Bachelor's degree in Business, Mathematics, Operations Research, Engineering or a related field 3+ years of experience as a business analyst or related positions Experience with statistical analysis and modeling Experience with SQL and one or more of the statistical modeling languages/ toolboxes (R, SAS, SPSS, Matlab, or Python) Excellent communication skills to share findings in an understandable and actionable manner Ability to work successfully in a dynamic, fast-paced environment Willing to work during the overlap as per US time zone. PREFERRED QUALIFICATIONS MBA or Master’s degree in Mathematics, Statistics, Computer Science, Engineering or other business/analytical disciplines, with 5+ years of related work experience Experience in forecasting, time-series, and multivariate regression Combination of technical skills and business savvy to interface with all levels and disciplines across the organization Proven track record of dealing well with ambiguity, prioritizing needs, and delivering results in a dynamic environment Experience using AWS technologies such as Redshift, S3, etc. Excellent interpersonal, written and oral communication skills Natural curiosity and desire to learn

BASIC QUALIFICATIONS- Bachelor's Degree in Business, Engineering, Operations, Supply Chain, Transportation Logistics, or related field- 5+ years of experience in program management, logistics, operations, supply chain, or transportation- Experience leading cross-functional programs- Experience designing, implementing, and optimizing initiatives- Experience with data mining and data analysis- Experience with Microsoft Excel including pivot tables, macros, index/match, vlookup, VBA, data links, etc.- Experience with analytical tools such as SQL, Python, Tableau or Microsoft Access- Demonstrated ability to work in a fast-paced deadline-oriented work environment- Knowledge of Lean and Six Sigma methodologiesDESCRIPTIONAmazon's Surface Transportation Operations team is seeking a highly skilled and motivated Supply Chain Manager to assist in the management of daily freight movements flowing into and out of our EU fulfillment centers and our associated fulfillment network. People Manager role handing about 50-75 HC in a 24 X 7 shift Operations at HYD office. Role involves managing daily Service Levels, driving KPI's apart from driving continuous improvement process and cost initiatives in the network.An ideal candidate has a background in Supply chain/ transportation and excellent program management skills. He/she has the ability to pull and analyze data with ease, drive process improvements, standardize our processes and eliminate the root cause of defects within the current systems. This job will require exceptional communication skills while having the ability to work independently in a high-pressure environment.Key job responsibilitiesResponsibilities include, but are not limited to:- Continual, tactical communication with external customers (Carriers, Vendors/Suppliers) and internal customers ( Finance, Tech, Fulfillment Centers)- Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed- Develop Key performance metrics to assist with driving business results.- Lead initiatives to re-engineer business processes, and identify and eliminate root causes of defects in order to drive efficiency in Amazon's transportation operations.- Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.- Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions.- Work within various time constraints to meet critical business needs.- Excellent communication, both verbal and written as you will be required to create a narrative outlining your weekly findings and the variances to goals, and present these finding in a review forum.- Propose improvements to our software and other tools for ease of use as well as efficacy. A day in the lifeAbout the teamWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- MBA- Proficiency in Lean and Six Sigma: Experience in manufacturing, transportation, customer service, and/or distribution environments.- Possess excellent business judgment, strong written and oral communication skills, and a practical, common sense approach to getting things done- Must be flexible to work all shifts as needed, as this team provides tactical support to Amazon's fulfillment network 24 hours/day 7 days/week;- *Note-this position may require working weekends long term. "Amazon is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age"Salary: . Date posted: 04/10/2024 10:14 PM

BASIC QUALIFICATIONS- 4+ years of tax, finance or a related analytical field experience- 2+ years of creating process improvements with automation and analysis experience- Bachelor's degree in finance, accounting or related field- 2+ years of building financial and operational reports/data sets that inform business decision-making experienceDESCRIPTIONAmazon is seeking an experienced Sr. Financial Analyst to support financial reporting and analytics in Amazon Transportation Services, a leader in the global supply chain revolution through pioneering robotics, revolutionary automation initiatives, seeking sustainable solutions such as electric vehicles, and introducing one-day delivery for millions of products, in order to deliver billions of packages to delight customers Career Opportunities:Controllership seeks an Accounting and good in Finance to own Financial Reporting and Analytics and ensure financial statements are correct in transportation space for inbound, middle mile and outbound. Experience in this team opens up several career opportunities across Amazon. You will learn to produce insightful financial reporting, build robust and repeatable financial processes, controls, and perform in-depth analysis on transportation spend numbers. Given the nature of our business, you will learn to venture into unknown territory, and learn how to succeed in a new space. Team Exposure:This role partners across transportation, fulfilment, supply chain, and technology teams to improve efficiencies while improving customer experience globally. This role works with business intelligence engineers, accountants, accounting managers, data engineers, program and product managers. This role creates a "learn by doing" environment by engaging with business and technology to promote and encourage continued customer focus. You will anticipate and resolve bottlenecks while balancing business needs and escalating where appropriate. Success in this role:The successful candidate has demonstrated the following : Good in developing insights using financial trend analytics, activity based costing, econometrics, and/or statistics. The candidate should have excellent verbal and written communication as the role requires heavy partnership with global teams. This role will work in a dynamic environment working with some of the world's largest data sets in logistics costing and financial reporting. As such, the Sr. Financial Analyst must combine excellent business analysis skills and should be able to derive actionable cost measures for consumption across Amazon.Key job responsibilities - Use solid financial knowledge and business acumen to build financial models, interpret data, draw conclusions, and make recommendations that deliver results, drive improvements, and influence leaders throughout Amazon. These decisions can have global impact. - Delivers weekly/monthly financial close. Uses financial systems and advanced MSExcel functions to work with large data sets. Outputs plans, forecasts, budgets, and consolidations. - Driving continuous improvement and standardization of processes, including implementation of good practices in the controllership area - Supporting financial reporting and operating planning, demonstrating finance acumen and should be able to quickly adopt to different business needs - Preparing concise commentary, tailored to various levels of stakeholders, and collaborating with operations' leaders and other teams - Uses active listening skills intuitively to communicate data (both written and verbal) in a clear, concise, and unambiguous manner. Adjusts style for various audiences to articulate complex finance issues clearly. - Collects and analyzes quantitative data to develop relevant reports that drive cost reductions. - Participates in hiring and mentoring peers. Seeks and leverages diverse perspectives in all activities. - Identifies opportunities to resolve defects proactively. Improves, scales, or simplifies finance tools across teams and organizations.A day in the lifeThe Sr. Financial Analyst blends reporting, critical thinking and ownership skills. while understanding and further developing financial applications. A typical day in this role provides an opportunity to resolve ambiguous problems, own month end close deliverables, work with tech partners to resolve technical issues and ensure successful accounting automation launch for month end close processes.About the team Transportation Controllership is a global finance team responsible for Financial Reporting activities, establishing Financial Control Frameworks and Advance Analytics in the transportation space, including import, domestic inbound, warehouse transfer, and outbound shipments. We partner closely with transportation business units and tech teams as they work to continually refine and scale the business to keep pace with Amazon's rapid growth. Along with our partners in Accounting, we are responsible for the contractual and managerial closing the books on Transportation spend.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- 2+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 2+ years of transactional accounting field experience- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- CA or CPASalary: . Date posted: 04/10/2024 10:10 PM

BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of delivering cross functional projects experience- Experience defining program requirements and using data and metrics to determine improvements- Experience managing teamsDESCRIPTIONAs Workforce Manager, Buyer Abuse you will be responsible to lead a team of workflow analysts [RTAs] to drive service levels and Site Operational metrics. You will play a direct role towards cost reductions through productivity improvement, as well as identify opportunities to stream-line existing processes and eliminate waste. Key job responsibilitiesWorkflow Manager Key Responsibilities• Supports the site management team by optimizing the staffing requirements for the site's needs.• Be actively engaged with our queue and routing mechanisms to make proactive changes for long term trends, as well as real time adjustments for events that occur.• Creates daily level capacity plan for a site and resolves the differences of this plan to the monthly plan provided by the global capacity planning team.• Coordinates with local site operations and the global capacity planning team to analyze historical data and forecast demand for that site.• Manages the analyses of daily, weekly, and monthly reporting of site performance via Key Performance Indicators (e.g. service levels).• Builds a relationship with the site operations team to ensure proper execution of the capacity plan as well as provides general education regarding the best workflow management practices.• Provides the optimal workflow and capacity planning solutions for the upcoming initiatives and new service launches at the site.• Manage the career growth and development of the Workflow Analysts by driving focus on Amazon's Core ValuesWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Experience implementing repeatable processes and driving automation or standardization- Experience in data mining, data management, reporting, and SQL queriesSalary: . Date posted: 04/18/2024 09:49 AM

BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of delivering cross functional projects experience- Experience defining program requirements and using data and metrics to determine improvements- Experience managing teamsDESCRIPTIONHave you ever thought about what it takes to detect and prevent fraud among hundreds of millions of e-Commerce transactions in different countries? What would you do to create a trusted marketplace where millions of buyers and sellers can safely transact online? What kinds of processes and systems would you build to maximize customer satisfaction? Amazon is seeking a Sr Workforce Manager who will be responsible for driving service levels, developing strategies for service expansions and optimizing resource utilization/occupancy through innovative ideas. Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds. This is your chance to make history. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build trust of our customers and sellers. Amazon hires the brightest minds, are you one of them? At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and intelligence driven people. The ideal candidate is expected to operate with significant autonomy and discretion, influences internal & external teams. He/She will possess advanced analytical experience and basic knowledge of workforce management metrics. The individual must be capable to support and own proactive tactical & strategic data anlaysis driven projects to address customer facing challenges and enable program management and decision making initiatives across STAR. In this role you will experience a wide range of challenges and we expect you to approach the problems with swift data driven solutions.The ideal candidate for this role will be able to: - Create, maintain and disseminate project information to stakeholders and senior management, including confidential and privileged information through advanced data analysis and statistical controls - Be a visible and vocal role model across the wider business for Amazon's customer-centric culture, championing Seller's needs and using data and technology to anticipate and exceed them. - Interact with stakeholders at multiple levels and dynamically lead difficult discussions by identifying and analyzing data to isolate issues, develop solutions and prioritize opportunities to improve experience of our customers - Determine and implement effective program solutions quickly, so as to not impede BAU production, yet run projects/programs in a bubble/pilot environments - Plan and manage multiple parallel data analysis and develop the next generation of automation tools for monitoring and measuring data quality, with associated user interfaces - Contribute to evolving the technical direction of STAR analytical systems and play a critical role in the design and development of key programs run by WFM - Remain flexible to changing priorities, open to new ideas and have seller quality as the top focus.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Experience implementing repeatable processes and driving automation or standardization- Experience in data mining, data management, reporting, and SQL queriesSalary: . Date posted: 04/04/2024 09:35 AM

BASIC QUALIFICATIONS - Experience leading an operational organization for minimum 15+ years. - 5+ years of experience managing global/regional teams (100+ employees).- 5+ years of experience working cross-functionally and cross-regions and international countries.- Experience engaging and influencing Senior Executives. - Proven experience across the domain of Risk Management & Fraud. - Proven track record of driving change and innovation - Demonstrated ability to manage and develop large high performance teams. - Deep understanding of principles of HC Planning and workforce management.DESCRIPTIONAt Amazon, we're working to be the most customer-centric company on earth. We are looking for exceptionally talented and motivated people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for an exceptional leader who is passionate to deliver best in class Customer Experience, who thinks and acts globally, and one who has the ability to invent and simplify processes. Buyer Abuse team is seeking Sr. Operations Manager, Task Investigations to lead the Task investigations team in India, manage a team of managers and overseeing a team size of 400+ employees. We're looking for a good leader that will take ownership and drive change in a dynamic global business environment. It is expected the individual will ensure Buyer Abuse process stay ahead of risks associated with growth in areas of process design, internal control effectiveness, system integration, and other relevant fields. This individual must be a good people leader who is eager to dive deep into processes to deliver efficiency improvement. The preferred candidate will have outstanding auditing skills, problem solving skills, process and system knowledge, and customer service passion.The person should be an innovative, results driven professional with solid people skills and a good problem solving capability. He or she will be responsible for driving global strategy and initiatives. He / she will collaborate with key business partners and stakeholders to identify improvement opportunities. The key to success in this role is the ability to understand the vision and make independent decisions with sound judgment to manage their teams to attain that vision. This individual should also be viewed as a change manager who has the ability to build right mechanisms to support any organizational change and influences teams.Key job responsibilities- Lead the 400+ HC Buyer Abuse Task Investigations organization in India to deliver as per scale and future growth.- Enable the next level managers in talent development, employee engagement and growth mechanisms.- Build a deep functional knowledge to deliver on key business metrics of quality, productivity and service levels in a production environment - Set up the goals and vision for the function, Establish goals, strategies and related metrics, track progress, and manage through obstacles to achieve program objectives. - Communicate new/updated programs, policies, and processes to leaders, employees, and cross functional organizations.- Manage, coach, and develop a good team of Operation Managers. - Drive innovation within the team to improve operational efficiencies and customer experience - Drive common organizational goal across various internal and external stakeholders and set up effective communication channel.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS - Proven ability to understand and manage complex systems - Extensive experience as a manager of managers with consistent top performance - Demonstrate ability to influence, manage, and present ideas via clear written and verbal communication. - Understanding of Lean and Six Sigma and demonstrate familiarity with technical systems - Deep understanding of principles of HC Planning and workforce management. - Possess exceptional leadership, managerial, interpersonal, analytical, data mining and project management skills - Post -graduation degree in managementSalary: . Date posted: 04/22/2024 10:51 PM