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Senior Product Associate
JPMorgan Chase, Hyderabad, Any
Organization Description Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction. For many, owning a home is the ultimate dream and we're here to help customers make responsible choices throughout the home buying process through our online tools and advice. Whether purchasing a first home or vacation home, refinancing an existing loan or tapping into a home equity line of credit, we offer comprehensive services to help homeowners at every stage of their journey. Employer Description JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. Job Description Home Lending Platform will focus in delivering enriching customer experience in US Mortgage area. Our product manages end-to-end Home Loan lifecycle. This product also supports the Home lending Origination platform across maintenance, hygiene, modernization, and availability. Correspondent Lending is a mortgage arrangement where a smaller lender originates the loans and sells them to a larger financial institution. The Correspondent lender acts as an intermediary, ensuring loans meet the investor requirements and industry regulations. It allows smaller lenders to access funds and expand their mortgage business while investors diversify their loan portfolios. Correspondent lending promotes liquidity and efficiency in the mortgage market, benefiting both lenders and investors. Correspondent Lending's business model is a secondary market transaction to purchase closed and funded loans and/or mortgage servicing rights directly from independent mortgage bankers and financial institutions. The criticality of the Home Lending Platform and its health impact our customers and their Home Lending experience. The Product Analyst is an integral member of the Agile Product and will primarily be tasked with helping ensure the successful IT implementation of Business Strategy and Value. This is a dynamic, leadership role that will provide the opportunity to support and at times co-lead in a fast-paced, team centric environment. Daily interactions will be with both Business centric, IT centric teams and blended teams which may be across time zones. A successful candidate will have a high sense of urgency, a sense of accomplishment by the success of the team, the ability to handle several high-priority items concurrently, know how to thrive in and support teams as needed and is comfortable making decisions sometimes leveraging incomplete information. Description Experienced leader who engages with teams (comprised of software engineering, infrastructure development, architecture, etc. resources) to advance the product's vision and strategy to satisfy customer need Leverages data analytics and deep customer journey knowledge in order to win market share and increase adoption by delivering new and enhanced products Executes against leadership direction by setting priorities and providing a strategic and tactical vision for the team Responsible for product being delivery Trusted partner to the business; driving solutions through influence Primary Responsibilities Implements in accordance with the product vision and strategy Assess, understand and measure customer need and value drivers Prioritizes work for delivery teams relative to product roadmap Establishes operational quality goals and manages error budget that gauges balance between feature & functionality and reliability activities in backlog Manages product lifecycle from concept to retirement by overseeing investment posture, resourcing and funding Conducts make vs. buy analysis to determine approach to fulfill customer and market need Creates user stories, requirements and acceptance criteria Demos the product to key stakeholders and customers Works with product marketing to drive awareness and adoption of the product Skills Working knowledge of product management techniques (e.g., product strategy development, customer engagement) Knowledge of process modelling techniques (e.g., value stream mapping) Up-to-date knowledge of technology standards, industry trends, and emerging technologies Understanding of financial management, such as investment processes, business case development, cost and recovery models Strong written and verbal communication skills with the ability to articulate concepts to a senior management and customers Experience in managing agile, cross-functional teams, often through influence (i.e., not direct oversight) Business Knowledge Strong understanding of a business value drivers with some understanding of broader business context Adopts a client centric environment for work with teams and contributors Qualifications 8+ years of work experience in similar role Experience with the US Mortgages and knowledge about Business Processes related to the same Knowledge of Credit Card Interest, Fees, and US Credit Card Regulations a plus Strategic thinker with the ability to drive execution at a detailed level Clearly and succinctly organize concepts into an actionable path that delivers progress Strong communication skills, both oral and written (able to effectively communicate/influence thru various levels in the organization) Comfortable with a high degree of autonomy and making decisions with ambiguous information Agile Experience with tools such as Jira and understanding of Backlog Prioritization Techniques Hands on Experience of Functional Design Documentation including Business Use Cases, FSD's,BRD's or Business Requirements formulation Technical knowledge of coding languages is a plus (Cobol, Java, etc.) Experience in product management focused on technology products is an advantage Proven experience of building strong, cohesive partnerships with the business, operations, technology and other key stakeholders About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.For many, owning a home is the ultimate dream and we're here to help customers make responsible choices throughout the home buying process through our online tools and advice. Whether purchasing a first home or vacation home, refinancing an existing loan or tapping into a home equity line of credit, we offer comprehensive services to help homeowners at every stage of their journey.Salary: . Date posted: 04/04/2024 10:24 PM
Manager II, Catalog, Listing Services
Amazon, Hyderabad, Any
BASIC QUALIFICATIONS- 5+ years of team management experience- Experience leading process improvements- Experience in e-commerce/Hi-tech/Retail industry or management consulting with focus on one of these industries- 5+ years of program or project management experience- B.Tech/M.Tech with post qualification experience of 7+ yrs.DESCRIPTIONThrough the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, millions of Sellers use our Marketplaces and, thereby, contribute to the success of Amazon. We continue to aggressively worldwide. ISS Listing Services is a central function across International Seller Services (ISS) org to enable resolution of listing blockers for Selling Partners (SP) and partner internal teams. We envision to become the "go-to team" for Selling Partners, Account Managers, Selection, Tech and other internal teams to enable programs and products aimed at providing seamless listing experience on Amazon marketplaces WW. Our programs are guided through 3 main pillars - (1) Selection Recovery Solutions - aimed at building solutions to recover selection that is impacted due to various gaps in listing tools, (2) Services to improve Strategic Seller listing experience - aimed at implementing programmatic solutions to reduce listing friction for identified Sellers (ex: Brand Owners), new marketplace launch, cross-listing selection etc., (3) Product collaboration to improve Seller experience at scale - aimed at collaborating with relevant product teams for improving listing tools and enabling high quality selection on Amazon. Key Responsibilities:(1) Establish scalable processes to execute/manage programs (2) Work with multiple stakeholders including Account managers, product teams, program owners to define/implement initiatives.(3) Developing mechanisms to collect/surface voice of Sellers, product improvement ideas and work with leadership to influence product team to prioritize them in roadmap.(4) Contribute to developing a 3-year vision and roadmap for the team.(5) Manage staffing/schedules, quality and Change/Kaizen initiatives.(6) Write documents, own and drive monthly/weekly business reviews with stakeholders WW.(7) lead, coach and mentor team through regular one-on-ones that focus on improving performance metrics and career growth.(8) Participate in hiring/building the team & raising the bar in hiring.Basic qualifications:(1) Excellent communication skills in written and spoken English with the ability to face stakeholders and partners in a professional and mature manner. (2) Experience in program management or Catalog systems/processes in the consumer Internet space.(3) B.Tech/M.Tech with post qualification experience of 7+ yrs. (3) Proven ability to manage reporting and analysis.(4) Ability to work with IT systems, understand and work with SQL/DW.(5) Comfort in rolling up sleeves to perform quantitative analysis and reach sound conclusions.(6) Demonstrated ability to lead, develop, and manage a group of people. (7) Demonstrated ability to deliver a positive Seller/customer experience. (8) Ability to support Business and provide solutions to Seller/customer pain points. (9) Ability to adapt well to changing circumstances, direction and strategy. Preferred qualifications:(1) M.B.A from top tier B-school having relevant people management experience. (2) Experience working directly with technical teams. (3) Strong time-management skills; ability to thrive in a fast-paced environment and to manage multiple, competing priorities. We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Knowledge of data mining using SQLSalary: . Date posted: 04/06/2024 09:31 AM
Infrastructure Support - Data Protection Technology Solutions
JPMorgan Chase, Hyderabad, Any
As a member of our Infrastructure Support team, your endless curiosity about technology will help you propel innovation and your career. Working in a team of highly motivated people like you, you'll work with customers and be accountable for production incidents, problems, change management, internal and external communications, lifecycle management, and product evolution. You'll help develop functional goals and priorities that align with our overall strategy. You'll collaborate with our talented and dedicated problem-solving technologists across the JPMorgan Chase & Co. global network. Job responsibilities Providing a 24 x 7 coverage for the backup Operation function which is the primary contact point for backup service incident, change and restore support activities. Collaborate with cross-functional teams to design and implement new features and enhancements. Contribute to architectural decisions and provide technical leadership within the team Develop and maintain Cohesity's data management software, ensuring scalability, performance, and reliability. Develop, implement, and enforce backup policies to ensure data consistency, retention, and compliance. Monitor backup jobs, troubleshoot issues, and optimize performance to meet Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO). Proactively monitor the health and performance of Cohesity backup systems. Conduct regular system checks, apply patches and updates, and perform routine maintenance tasks to ensure optimal operation. Respond to backup failures, errors, or data restore requests promptly. Troubleshoot issues, identify root causes, and implement corrective actions to minimize data loss and downtime. Analyze data growth trends and plan for storage capacity expansion as needed. Collaborate with stakeholders to ensure the scalability of the Cohesity backup infrastructure to meet future business needs. Implement security best practices to safeguard backup data. Ensure compliance with industry regulations and internal policies related to data protection and privacy. Maintain comprehensive documentation of the Cohesity backup environment, including configurations, procedures, and policies. Keep documentation up-to-date with any changes or enhancements. Collaborate with IT teams and end-users to understand their backup requirements. Provide training and support to end-users on data recovery procedures and self-service options Required qualifications, capabilities, and skills Formal training or certification on infrastructure disciplines concepts and 3+ years applied experience Work closely with product managers to understand customer requirements and translate them into technical solutions. Support customers by resolving technical issues and providing timely updates and patches. Contribute to documentation efforts to ensure comprehensive and accurate product information. Contribute to the continuous improvement of development processes and methodologies, striving for greater efficiency and effectiveness. Engage in technical discussions and brainstorming sessions to solve complex problems and drive innovation within the team. Actively participate in Agile meetings, such as sprint planning, stand-ups, and retrospectives, to ensure alignment and collaboration across the organization. Demonstrate a commitment to professional growth and development by pursuing relevant certifications, attending events, and engaging in continuous learning opportunities. Providing effective data protection support including accurate problem identification, request documentation and customer/vendor dialogue Working knowledge on Cohesity. Advanced Knowledge in one backup tool like Netbackup, Commvault etc including the command line environment. Preferred qualifications, capabilities, and skills Automation scripting skills with Shell, Perl and or python Familiar with storage products - Storage Area Networks (SAN), Enterprise Storage Arrays, Network Attached Storage (NAS) and Cloud storage solutions. Intermediate knowledge of large scale Enterprise backup solutions Knowledgeable in Microsoft Windows, Linux, IBM AIX, Solaris etc. Advanced business continuity/resiliency knowledgeAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the Team Our Global Technology Infrastructure group is a team of innovators who love technology as much as you do. Together, you'll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You'll work in a stable, resilient and secure operating environment where you-and the products you deliver-will thrive.High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.Salary: . Date posted: 04/18/2024 10:24 PM
Sr Manager of Software Engineering
JPMorgan Chase, Hyderabad, Any
Embrace this pivotal role as an essential member of a high performing team dedicated to reaching new heights in data engineering. Your contributions will be instrumental in shaping the future of one of the world's largest and most influential companies.As a Senior Lead Data Engineer at JPMorgan Chase within the CCB Connected Commerce Technology Team, you are an integral part of an agile team that works to enhance, build, and deliver data collection, storage, access, and analytics in a secure, stable, and scalable way. Leverage your deep technical expertise and problem solving capabilities to drive significant business impact and tackle a diverse array of challenges that span multiple data pipelines, data architectures, and other data consumers. Job responsibilities Provides recommendations and insight on data management, governance procedures, and intricacies applicable to the acquisition, maintenance, validation, and utilization of data Designs and delivers trusted data collection, storage, access, and analytics data platform solutions in a secure, stable, and scalable way Defines database back-up, recovery, and archiving strategy Generates advanced data models for one or more teams using firmwide tooling, linear algebra, statistics, and geometrical algorithms Approves data analysis tools and processes Creates functional and technical documentation supporting best practices Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture. Design & develop data pipelines end to end using Spark SQL, Java and AWS Services. Utilize programming languages like Java, Python, NoSQL databases, SQL, Container Orchestration services including Kubernetes, and a variety of AWS tools and services. Contributes to software engineering communities of practice and events that explore new and emerging technologies Evaluates and reports on access control processes to determine effectiveness of data asset security Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years of applied experience. Hands-on practical experience in system design, application development, testing and operational stability. Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying language. Hands-on practical experience in developing spark-based Frameworks for end-to-end ETL, ELT & reporting solutions using key components like Spark SQL & Spark Streaming. Proficient in coding in one or more Coding languages - Java, Python Experience with Relational and No SQL databases, Cloud implementation experience with AWS including: AWS Data Services: Proficiency in Lake formation, Glue ETL (or) EMR, S3, Glue Catalog, Athena, Kinesis (or) MSK, Airflow (or) Lambda + Step Functions + Event Bridge Data De/Serialization: Expertise in at least 2 of the formats: Parquet, Iceberg, AVRO, JSON-LD AWS Data Security: Good Understanding of security concepts such as: Lake formation, IAM, Service roles, Encryption, KMS, Secrets Manager Proficiency in automation and continuous delivery methods. Proficient in all aspects of the Software Development Life Cycle. Solid understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security Preferred qualifications, capabilities, and skills Snowflake knowledge or experience preferred In-depth knowledge of the financial services industry and their IT systems Worked with building Data lake, built Data platforms, built Data frameworks, Built/Design of Data as a Service AP About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/22/2024 10:26 PM