Portal Manager Salary in Hyderabad - PayScale

When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Director, Telecommunications, UC & UCCE.At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the groundfloor of this expansion.As a technologist, we know you’re in high demand. And we know it’s important you find the right fit for your future. Have ideas you want to contribute? We’re listening. Looking for exposure to different clients, different technologies? It’s what we do. Want to make an impact on the future? We’re innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you’ll help create meaningful employee experiences that drive memorable customer experiences.What you’ll be doingAs a leader of our COE you will provide team direction and drive the strategic build out of the complex CX solutions including design, architecture and delivery methodology and support framework. Leverage your design and implementation experience working with full-life cycle Cisco networks, Unified Communications and contact center project integrations to deliver our best in class cloud CX offering. Oversee the team’s activities in performing CX Implementations. Establish design, architecture and Implementation standards for the COE. Leverage your thought leadership to build a delivery methodology in order to meet client expectations and deliverables. Cohesive approach when partnering with segment practice areas and leaders. Proactively provide consistent and frequent project status updates and project issues to assigned project managers Excellent documentation, presentation, and problem-solving skills Lead, coach, and mentor teams to foster career growth and development. Work with Talent acquisition to continue to recruit and hire talent. What you’ll need to be successful10+ years of experience working with end to end complex systems implementations and integrations leading a high performing delivery team. 5 to 10 years of experience in a leadership or management role within the technology industry 10+ years designing, architecting and implementing complex Cisco Unified Communications solutions with Cisco Unified Communications Manager (UCM) (CallManager), Cisco Unity Connection, Instant Messaging and Presence (Jabber), WebEx, and Cisco Emergency Responder. Experience with CX 3rd party solutions a plus. (Verint, Calabrio, Nuance etc) Understanding of CX based application development solutions. (Desktop Integration, IVR, AI Solutions, Q&A) Demonstrated ability to lead, mentor and manage technical project teams Excellent documentation, presentation, and problem solving skills Excellent communication skills and client-facing skills Prior project lead experience or team leadership skills required Excellent communication skills and client-facing skills Minimal travel but ability to work flexible hours and or ability to telecommute/work remotely during various phases of the project lifecycle to support Global Projects. Nice to havesMulti-site contact center systems integration experience with Cisco Unified Contact Center Enterprise (UCCE) Experience with Unified Customer Voice Portal (CVP) and VXML Gateways Experience with Unified Contact Center Express (UCCX) Immersive Telepresence, VCS and Collaboration Endpoints. Call Center or Contact Center knowledge or consulting experience Knowledge of Cisco Hosted Collaboration Solutions for both UC and Contact Center Cisco Certifications: CCIE Routing and Switching, CCNP for Routing and Switching, CCIE Voice, and/or CCNP Voice (CCVP) is a plus TTEC ValuesLead Everyday • Do the Right Thing • Reach for Amazing • Seek First to Understand • Act as One • Live life PassionatelyLearn more about our business at TTEC.com or our culture at TTECjobs.com. #ExperienceTTEC

When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Director, Telecommunications.At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the ground floor of this expansion.As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences. TTEC Digital is seeking a Director of Telecommunications, UC & UCCE to lead our India Customer Experience (CX) Center of Excellence (COE) within our Technology Services segment. Why choose TTEC to enhance and broaden your career? We are just as passionate about providing ideal solutions to solving our client’s business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are. Whether you’re the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success! What you’ll be doing: As a leader of our COE you will provide team direction and drive the strategic build out of the complex CX solutions including design, architecture and delivery methodology and support framework. Role/Responsibilities: * Leverage your design and implementation experience working with full-life cycle Cisco networks, Unified Communications and contact center project integrations to deliver our best in class cloud CX offering. * Oversee the team’s activities in performing CX Implementations. * Establish design, architecture and Implementation standards for the COE. * Leverage your thought leadership to build a delivery methodology in order to meet client expectations and deliverables. * Cohesive approach when partnering with segment practice areas and leaders. * Proactively provide consistent and frequent project status updates and project issues to assigned project managers * Excellent documentation, presentation, and problem-solving skills * Lead, coach, and mentor teams to foster career growth and development. * Work with Talent acquisition to continue to recruit and hire talent. Skills/Experience: * 10+ years of experience working with end to end complex systems implementations and integrations leading a high performing delivery team. * 5 to 10 years of experience in a leadership or management role within the technology industry * 10+ years designing, architecting and implementing complex Cisco Unified Communications solutions with Cisco Unified Communications Manager (UCM) (CallManager), Cisco Unity Connection, Instant Messaging and Presence (Jabber), WebEx, and Cisco Emergency Responder. * Experience with CX 3rd party solutions a plus. (Verint, Calabrio, Nuance etc) * Understanding of CX based application development solutions. (Desktop Integration, IVR, AI Solutions, Q&A) * Demonstrated ability to lead, mentor and manage technical project teams * Excellent documentation, presentation, and problem solving skills * Excellent communication skills and client-facing skills * Prior project lead experience or team leadership skills required * Excellent communication skills and client-facing skills * Minimal travel but ability to work flexible hours and or ability to telecommute/work remotely during various phases of the project lifecycle to support Global Projects. Desired Experience * Multi-site contact center systems integration experience with Cisco Unified Contact Center Enterprise (UCCE) * Experience with Unified Customer Voice Portal (CVP) and VXML Gateways * Experience with Unified Contact Center Express (UCCX) * Immersive Telepresence, VCS and Collaboration Endpoints. * Call Center or Contact Center knowledge or consulting experience * Knowledge of Cisco Hosted Collaboration Solutions for both UC and Contact Center * Cisco Certifications: CCIE Routing and Switching, CCNP for Routing and Switching, CCIE Voice, and/or CCNP Voice (CCVP) is a plus Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

NTT DATA Services currently seeks Java Developers to join our team inThe upcoming tech initiatives for the DTI API GW team needs more FTEs members. To develop and manage new and existing software components that are targeted to meet the business expectations. Hence opening new positions as directed by the business.Java DeveloperAbout this role:Wells Fargo Gateway is an enterprise grade product platform and a market place built to offer Wells Fargo's banking services in the form of APIs. For instance, it supports the open banking standards of the EU. By offering PSD2 specific functionalities in the form of APIS. The product is in service since 201 6 and it has grown as one of the leading practices within Well Fargo. That allows its business customers to integrate with its wide range of financial products and service offerings. In nutshell it is a combinations of API platform, SDK and Developer Portal offered under a single umbrella. That enables Business and financial solutions/ services to rapidly onboard, integrate and consume the financial solutions and services offered by Wells Fargo, in the form of APIs. This expanding and constantly growing platform solution is in need of talented and passionate developer to support its upcoming and ongoing initiatives. In this role, you will:- Design, code, test, debug, and document for projects and programs associated with technology domain- Work with technology and business teams to design, build and implement APIs/ SDK/ Developer Portal- Collaborate and consult with peers, colleagues, and mid:level managers to resolve technical challenges and achieve goals- Develop reusable components to improve efficienciesRequired Qualifications:- Bachelors or higher degree in Science, Technology, Engineering or equivalent practical experience in software development. With a minimum of 8 years of hands on experience- Must have worked in in Agile/Scrum development environment interacting with multiple stakeholders to deliver quality products in a timely manner- Strong analytical, verbal and communication skills- Knowledge on financial services, open banking API development and management is an additional plusTechnical Qualifications:Hands on Experience on- Java development with a good understanding on Core Java, Object Oriented development, design patterns, secured coding practices- Back End Technologies: Spring Boot, Spring security, ORM : Hibernate, REST full APIs, Micro services, Containerization, Unit testing frameworks and mock frameworks such as Junit and power mock etc.- Nice to have but not must : Front End Technologies: React Js or Angular Js- Dev Ops, CI/ CD pipeline, with good skills on build and deployment tools such as Maven, Gradle and Jenkins- RDBMS such as Oracle, MS SQL

BASIC QUALIFICATIONS* 3+ years of technical writing experience* Bachelor's degree* Proven track record in technical editing and writing, demonstrating the ability to distill and articulate complex information clearly.* Self-directed and adept at working independently, yet equally comfortable and effective in a collaborative team environment.* Strong affinity for technology, with demonstrated experience in using Content Management Systems (CMS).DESCRIPTIONThe Builder Experience and Success team empowers Amazon engineers, designers, and product managers (i.e., "builders") to maximize their impact on Selling Partners. We provide products that make builders' lives easier and reduce the effort they need to spend on undifferentiated tasks so they can focus innovating. Our tools and services make it simple for builders to design, develop, launch, and A/B test high-quality, performant, and secure applications for Amazon Selling Partners. The Builder Experience and Success team is seeking a motivated and passionate Technical Writer who possess a unique balance of technical depth and excellent stakeholder management skills. The Technical writer will partner with internal Amazon teams to enhance their use of Amazon builder tools. Your responsibilities will include managing the internal Builder documentation portal, creating training materials, and authoring developer tools documentation .The ideal candidate for this role will possess exceptional writing skills and the discipline to track and manage editorial work across multiple projects simultaneously. You will demonstrate strong stakeholder management skills, gathering requirements for documentation, analyzing gaps, and managing competing priorities. Your ability to set clear expectations and timelines is crucial, as is your capacity to work independently while adhering to our processes, and guidelines. As a Technical Writer in the Builder Experience team, you will work within a cross-functional environment alongside a talented team of editors. The role will involve producing high-quality technical documentation and demonstrating excellent communication skills. You will follow our style guides to create clear and concise content that aids Amazon Builders in their success. Collaborating with fellow writers and internal business partners like program managers, UX designers, and software development engineers, you will develop impactful content. Key job responsibilities* Create documentation for internal Amazon Builders in collaboration with Subject Matter Experts (SMEs).* Strategize and write content for complex projects impacting Builder experience.* Manage a work queue of documentation requests* Constantly advocate for improvements to the Builder experience and documentation quality standards* Author content according to a style guide and , and identify opportunities to updating or improving our content standards* Follow existing content maintenance and support mechanisms* Peer review other Technical Writers' workWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS* Experience thriving in dynamic, fast-paced environments* HTML/XML experience* Familiarity with AWS productsSalary: . Date posted: 04/08/2024 10:33 AM

BASIC QUALIFICATIONSMust have requirements• Graduation/ University degree or equivalent through experience and professional certification.• 1-3 years of experience in the field of Security, Loss Prevention, Shrinkage, Asset Protection, Investigations, Inventory.• Analytical decision making with a demonstrated ability problem solve.DESCRIPTIONPosition DescriptionThe primary objective of the SLPC is to provide security and asset protection services (lives, buildings, equipment, inventory, data, and intellectual property) and ensure the loss prevention aspects to safe guard the customer experience as per Amazon Policies. The SLPC reports to the Security Loss Prevention Manager (SLPM) who is responsible for their facility and aids them in supporting the Operational team and the cross-functional teams throughout the organization.Key job responsibilities• Facilitate security screening process of all people exiting the facility• Complete ad-hoc and batch badge requests within allotted Service Level Agreement (SLA)• Assign access to individuals and/or groups with proper approval• Escalate all critical incidents to business partners (SLP leadership, Operations, HR, Safety, etc)• Maintains access controls and security tools (keys, asset stickers, lost & found)• Respond to and assist with unlocking/opening doors, escorting SLP vendors and/or other duties assigned by the SLPM• Perform interior and exterior patrols looking for possible theft, vandalism, or unsafe behavior/situation and immediately escalate to the appropriate SLP, HR, or Leadership contact• Utilize CCTV system to gather facts and aid in the investigative process• Respond to and investigate alarms as directed, Global Security Operations Center, CMRS (Centralized Monitoring Response System) or SLPM within the required SLA• Enhancing, tracking, and reporting on key performance-indicating metrics, allowing for performance improvements so that the desired outcomes are achieved to plan and in a timely manner• Conduct process audits on production floor and escalate findings of non-compliance• Conduct Security Compliance audits helping to ensure physical standards are in place• Monitor inventory to identify theft or shortages. Investigates suspicious customer and/or employee activity and record in the internal portals.• Review the loss matrices as per business requirements/cadence and prepare root cause/action plan along with the Site SLPM and Key stakeholders • Data analysis on various loss buckets and deriving mechanism to control the shrink.• Liaise and cooperate with law enforcement and industry bodies to support Amazon interests• Hire and develop the third-party contractual staff with SLP skills and required competencies as per their roleGood to have requirements• APP/TAPA/CSS/ Certifications in the Cyber Security • Extensive knowledge of security equipment and technology.• Experience in managing or coordinating security investigations of complex nature.• Exposure to MNC culture and dynamics• Make decisions in complex situations and drive issues to completion• Driven by desire for learning tech, processes and tool uses to continuously raise Knowledge barMust have requirements• Graduation/ University degree or equivalent through experience and professional certification.• 1-3 years of experience in the field of Security, Loss Prevention, Shrinkage, Asset Protection, Investigations, Inventory.• Analytical decision making with a demonstrated ability problem solveKey job responsibilitiesKey job responsibilities• Escalate all critical incidents to business partners (SLP leadership, Operations, HR, Safety, etc)• Perform interior and exterior patrols looking for possible theft, vandalism, or unsafe behavior/situation and immediately escalate to the appropriate SLP, HR, or Leadership contact• Utilize CCTV system to gather facts and aid in the investigative process• Respond to and investigate alarms as directed, Global Security Operations Center, CMRS (Centralized Monitoring Response System) or SLPM within the required SLA• Enhancing, tracking, and reporting on key performance-indicating metrics, allowing for performance improvements so that the desired outcomes are achieved to plan and in a timely manner• Conduct process audits on production floor and escalate findings of non-compliance• Conduct Security Compliance audits helping to ensure physical standards are in place• Monitor inventory to identify theft or shortages. Investigates suspicious customer and/or employee activity and record in the internal portals.• Review the loss matrices as per business requirements/cadence and prepare root cause/action plan along with the Site SLPM and Key stakeholders • Data analysis on various loss buckets and deriving mechanism to control the shrink.• Liaise and cooperate with law enforcement and industry bodies to support Amazon interestsA day in the life1. Monitor Shrink2. Complete Audits3. Keep stakeholders informed on updates.4. Close Investigations5. Undertake and Undergo trainings.6. Update tools with relevant inputs and closures (timely).We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONSGood to have requirements• APP/TAPA/CSS/ Certifications in the Cyber Security • Extensive knowledge of security equipment and technology.• Experience in managing or coordinating security investigations of complex nature.• Exposure to MNC culture and dynamics• Make decisions in complex situations and drive issues to completion• Driven by desire for learning tech, processes and tool uses to continuously raise Knowledge bar.Must have requirements• Graduation/ University degree or equivalent through experience and professional certification.• 1-3 years of experience in the field of Security, Loss Prevention, Shrinkage, Asset Protection, Investigations, Inventory.• Analytical decision making with a demonstrated ability problem solve.Salary: . Date posted: 04/18/2024 09:17 AM

BASIC QUALIFICATIONS- Bachelor's degree in accounting and commerce (B. Com)- Knowledge of Excel at an advanced level- Experience with Microsoft Office products and applicationsDESCRIPTIONJob summary Amazon is looking for Sr. FinOps Analyst to join our AP Vendor maintenance Team focusing on Vendor record keeping, fraud monitoring, tickets resolution, Modifying vendor records , Escalation management, tracking of On -holds and Off holds, Validation of documents shared by vendor, Bad actor identification, Reducing manual activities and defect reduction. The ideal candidate thrives in a fast-paced environment, has excellent problem-solving and analytical skills and is always driving for solutions, without compromising accuracy. The candidate needs to have excellent prioritization, communication and organization skills and is able to work independently.As a Finance Analyst for AP Vendor maintenance , you will dive deep into the system to understand Vendor on boarding process, payments process, bank information and invoice data and classification per business needs, in order to identify vendor record keeping issues and root causes. You will play a key part in understanding, analyzing and improving the different reasons behind a Fraud vendors and manual updates , issues with self serve portals, payment delays and support to build a robust logic to identify areas of improvement as well as prevention on future issues.Responsibilities:Perform root cause analyses on vendor and invoice level.Identify, analyze and resolve issues related to payment delays or variances. Support vendor account modifications, vendor fraud inquiries, document validations and investigations with data analyses and reporting.Contribute to metrics and reporting.Interaction with internal stakeholders, vendor managers, financial communication partners, business partners.Support with transactional work (reports, queries, etc).Key job responsibilitiesPerform root cause analyses on vendor and invoice level.Identify, analyze and resolve issues related to payment delays or variances. Support vendor account modifications, vendor fraud inquiries, document validations and investigations with data analyses and reporting.Contribute to metrics and reporting.Interaction with internal stakeholders, vendor managers, financial communication partners, business partners.Support with transactional work (reports, queries, etc).A day in the lifePerform root cause analyses on vendor and invoice level.Identify, analyze and resolve issues related to payment delays or variances. Support vendor account modifications, vendor fraud inquiries, document validations and investigations with data analyses and reporting.Contribute to metrics and reporting.Interaction with internal stakeholders, vendor managers, financial communication partners, business partners.Support with transactional work (reports, queries, etc).We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- 3+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experienceSalary: . Date posted: 04/22/2024 11:15 PM