Technical Solution Manager Salary in Hyderabad - PayScale

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Responsibilities and Requirements:Overall 10-15 years of CRM experience with a minimum of 6 years on the Salesforce platformCollaborate with client partners to define requirements, and deliverables, and set and manage expectationsLead technical design sessions. Design and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end statesProvide oversight and governance of Salesforce projectsFollow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followedManage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementationAbility to understand a project and debug issuesFrom time-to-time, participate in activities such as technical landscape discovery , Proof-Of-Concept (POC) development with prospectsLiaise with Salesforce product teams to support client implementationsExpert-level understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Commerce CloudsUnderstanding of systems architectureUnderstanding of key design patterns large data volume limitations and standard processesUnderstanding of data sharing and transparency considerations and how these play into platform architectureFamiliarity with platform authentication patterns (SAML, SSO, OAuth)Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)Solid understanding of environment management, release management, code versioning standard processes, and deployment methodologiesSolid background in the design/development of large web-based systems, or complete software product lifecycle exposureLead a technical team and own customer and team engagementTravels to client sites for projects, estimated 50-75%Maintain a target billable utilization aligned to the roleMaintain billable utilization targets for your teamTechnical enablement of team members on the latest Salesforce products and processesWorking with global teams for delivery across geographies. We will need you to be flexible with your work hoursActive Salesforce certifications or ability to achieve relevant certifications upon hireAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/02/2024 03:14 PM

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. MANAGER, QA: Manager is responsible for ensuring the success of our customer engagement by effectively managing a team of QA engineers (Salesforce QA) along with actively involving a project execution & helping in process alignment & maintaining Salesforce standards. Handling a group of leads, engineers & associates around 15+ members. This role involves direct customer engagements, career development of individuals & project management processes. Apart from day-to-day activities, the candidate is expected to be helping leadership in strategic planning to grow the team, run projects of organisational importance, guide / mentor next cadre of leadership as per Salesforce values, while being a face of organisation to the wider world. The candidate is expected to be independent, self-motivated, proactive, results-oriented & ability to define and provide a high level of customer engagement through the delivery of world-class QA services. Location: Hyderabad, Bengaluru & Jaipur Work Hours: GDC supports client across different timezones and it's expected from the role to adhere to our core value of customer centricity. Experience/Skills Required: Expert level knowledge on one or more Salesforce products like Core clouds, Industries cloud etc Masters Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, QA experience, Coach, Mentor & work experience, etc.) Overall work-experience of 10+ years, Strong people management expertise of at least 5+ years in QA management roles. Strong Experience in managing QA professionals. Experience with QA best practices and procedures. Excellent written and verbal communication skills. Strong team player with a result-oriented attitude and a keen focus on enhancing customer experience. Continuously raises the bar on what defines customer service delivery. Excellent situational awareness in handling objections in dynamic customer environments. Leading cross-functional collaboration across global teams Self-motivated, takes initiative, assumes ownership and runs programs with minimal supervision Drive stakeholder engagement across peers and senior management Ability to address and effectively engage large audiences and hold their interest Strong Executive presence and excellent convincing skills; ability to hold own point of view in tough conversations Provide guidance, mentoring, training and delegate responsibilities to managers enabling their professional growth and development Ability to successfully communicate and coordinate with departments across the organisation including development, Consulting, CSM, BA, Program Management, and Product Management Strong Escalation management experience with multiple stakeholders including customers and product teams Demonstrate strong work ethic and advanced organisational skills Ability to develop and deliver creative solutions for complex situations Ability to attract, hire and retain high-performing professionals Ability to work on competing priorities under tight timelines and delivery pressures. Analytical bent of mind to understand data and derive actionable insights Detailed Role & Responsibilities: Manage a QA team to achieve customer objectives including the attainment of targets for customer satisfaction, employee satisfaction, service levels, & project deadlines. • Set team goals in alignment with Global objectives. Assist direct reports in the definition and attainment of individual goals Manage at least one customer engagement directly & simultaneous manage a group of individual contributors. Ensure that direct reports have the resources, information, and processes necessary to deliver effective QA solutions to our customers Ensure the delivery of high-quality technical and soft-skills training for direct reports Deliver performance reviews for all direct reports and provide regular feedback on performance in terms of agreed upon performance and employee development goals Effectively represent the QA practice on entire CSG group to deliver on organisational objectives. Manage workflows and schedules for direct reports and ensure adequate workload coverage Deliver regular reports that provide qualitative and quantitative descriptions of business performance Develop and maintain QA procedures and policies Advocate for QA practice and define ways to continually add value to the customer experience Serve as a manager, mentor, knowledge resource, and escalation point for support agents; Build credibility and trust within the QA group Foster and facilitate the professional growth and development of team members Empower and install confidence in team members to enable them grow Flexibility to work in staggered shifts based on customer engagement. Take up and deliver on any other responsibilities as assigned from time to time by reporting manager & leadership Skills Desired Post Graduation and / or Industry certifications like CSM, ISTQB, CSM, CASTP etc. Functional or technical salesforce.com application knowledge Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/04/2024 03:15 PM

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Salesforce Industries' goal is to deliver rapid, value-driven customer solutions for complex business problems. Our Manager and technical Consulting role plays a meaningful part in managing, training, and building the careers of our technical consulting team. We are key players in this objective, as they can use Industry Cloud functionality to deliver customer requirements quickly with minimal customisation. ResponsibilitiesYou'll be responsible for handling, training, and mentoring our Technical Consultants so they can implement successfully in turning the program design of our Solution Architects and Technical Architects into a configured solution that meets the customers' needs.Our customers expect easy-to-use applications that drive down agent handling times, enhance the user experience, and integrate seamlessly with their other systems and tools. And that's where you come in! You'll help us bring the wow factor to our customer deployments - improving the Industry Cloud product to deliver user-friendly, innovative web, and mobile apps that are tailored and branded for the specific customer.Salesforce Industries is growing significantly and looking to expand its Customer Success team by hiring passionate and hard-working Managers for our Developers and Full Stack Engineers.Working predominantly with Agile scrum teams, your team will be building out complex business processes using Industry Cloud technology and the toolkit of the Force.com platform. Your primary responsibility will be to lead, train, mentor, and improve the delivery capabilities of our Technical Consulting team.Working closely with the delivery manager teams, technical consultants, and Salesforce University teams to ensure efficient onboarding training for our technical consultants and ensure the ongoing training and success of our team.You'll report directly to the Sr. Manager/Director of the India Development Center and have up to 10-15 direct reports under your scope of responsibility. You will be required to deliver technical work on projects at 50% utilization and balance that with leading your team of Technical Consultants.Working closely with Delivery Managers, Functional Solution Architects, and directly with clients and IT development staff to architect technology solutions to meet client needs and ensure the software product is proven accurately and the go-forward solution is easy to maintain and meets standard processes. This includes a lead role in project discovery and definition workshops, contributing to creating scope and development estimates and documenting requirements and designs.Effective in understanding business needs and distilling the information into business and technical requirementsCollaborate with internal partners (sales/pre-sales, engineering, other services teams, etc.) to help customers improve the value of their Salesforce Industry products and services.Designing ground-breaking technology solutions and working directly with customers to meet their business requirements in accordance with industry-standard processesResponsible for the application design, development, and support of Salesforce-related projects. The candidate must demonstrate dynamic leadership in the full life cycle of the software development environment.Through the use of UML diagrams, design documentation, and best-practice methodologies; the candidate will be responsible for the detailed design of Salesforce-related projects from inception through production support.Responsible for ensuring that the system accurately meets the defined expectations of the business unit, ensuring that proper testing is implemented, and performance requirements are closely supervised by working with the development teams.Responsible for creating, delivering, in a timely and accurate fashion, CRMs and workflow solutions using Salesforce/Apex, Visualforce, Lightning, LWC, and J2EE technologies.Advocate and implement standard process development methodology to drive quality delivery of enterprise solutions.Experience :Extensive experience and understanding of the Insurance (General or Health) Sector and the need for digital disruption.A foundational understanding of the individual, small group, large group, medicare plans supporting medical, dental, vision offeringsA solid understanding of Payer & Provider Sector Network Management of Healthcare & Salesforce Health Cloud Data ModelExperience delivering Member Care & Patient Management solutions to Healthcare customersIn-depth understanding of key health and insurance principles, including insurance product configuration, rating models, Policy fulfillment, Policy administration, underwriting, claims processing, provider network management, etc.8+ years of experience working on deployment teams, ideally using Agile development techniques.Proven track record of successful delivery of customer projects, preferably enterprise CRM implementations for Health/Insurance clients.Experience leading teams in the analysis of sophisticated problems, and the design and implementation of related solutions.Experience in Salesforce (SFDC) CRM with end-to-end implementation experience. Salesforce.com integration experience, including between different business systems as well as working with integration tools.Solid experience with configuration, customization, and programming with APEX APIs, APEX Triggers, Apex classes, APEX Web services, API, AppExchange deployment, Salesforce.com s-controls. and implementing new instances of Salesforce.com from scratch.Additional Salesforce.com experience includes Workflow Alerts and Actions, Approval Workflow, Process Builders, and Lightning Flow.Strong practical deployment knowledge of Lightning, VisualForce, Flex, and LWC.Ability to define the system landscape, identify gaps between current and desired end-states, and deliver a CRM solution.Understanding of DevOps and Release Management for large-scale transformation projects.A self-starter, adept at picking up new skills and technologies, and eager to break new groundGood communication skills to connect with customers, partners, and internal team membersQualificationsExperience leading professional consulting teams delivering large enterprise-scale Salesforce implementations.Experience in agile and hybrid SDLC models including full lifecycle deployments.10+ Years of experience leading Salesforce technical consulting projects and handling individual contributors.5+ years experience in Project Management Roles. Experienced in leading external client projects in positions of growing responsibility in the delivery of business consulting and systems development.3+ Years of experience implementing enterprise software packages2+ Years Implementing Salesforce CRM Projects including Sales Cloud and Service CloudConsistent track record of training and coaching junior consultants to thrive in a professional consulting environment as well as assisting direct reports in the definition and attainment of individual goals.A good understanding of user interface design principles, with a consistent track record of creative Salesforce developmentYou'll have experience working with a variety of technology and the ability to multi-task between different projects and workflow stagesYou'll have experience working on deployment teams, ideally using Agile development techniquesYou'll be passionate about developing apps that are both eye-catching and intuitiveYou'll be a self-starter, adept at picking up new skills and technologies, and eager to break new groundGood communication skills, equally comfortable with crafting emails as delivering a technical presentation or demoYou'll be a self-starter, adept at picking up new skills and technologies, and eager to break new groundYou are a technical guide with Full-Stack Engineering and Salesforce Development including HTML, CSS, JavaScript, Apex, LWC, etc. as you will serve as an escalation point for your team of Technical Consultants; Build credibility and trust within the Salesforce Industries professional services group.Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)- Salesforce.com Certification RequiredTECHNICAL SKILLSIn-depth knowledge of Health and General Insurance processes in industry-specific solutions (e.g. product configuration, rating models, quote, policy management, underwrite, claims, provider network management, etc.)Understanding of individual, small group, large group, medicare plans supporting medical, dental, vision offeringsData modeling, Process modeling tools, and standard methodologiesSalesforce Sales/Service Cloud, Health Cloud/Insurance Cloud ConsultantHTML5, CSS3, JavaScript and moreAngularJSJava, SOAP APIs, REST (JSON, XML)Data modelingProcess modeling tools Salesforce.com Certifications (Admin, Developer )PREFERRED QUALIFICATIONSDegree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)Salesforce (Apex, VisualForce, Lightning)Agile SCRUM Master CertificationEPC/CPQ/OMSalesforce Certification - Platform Developer I or more preferredIndustry domain experience in Insurance, Health Insurance, Telecommunication, Energy, and/or the Government sector is idealExperience with the Vlocity suite of products is a plusAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/04/2024 03:15 PM

BASIC QUALIFICATIONS- 5+ years of team management experience- Experience leading process improvements- Experience in e-commerce/Hi-tech/Retail industry or management consulting with focus on one of these industries- 5+ years of program or project management experience- B.Tech/M.Tech with post qualification experience of 7+ yrs.DESCRIPTIONThrough the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, millions of Sellers use our Marketplaces and, thereby, contribute to the success of Amazon. We continue to aggressively worldwide. ISS Listing Services is a central function across International Seller Services (ISS) org to enable resolution of listing blockers for Selling Partners (SP) and partner internal teams. We envision to become the "go-to team" for Selling Partners, Account Managers, Selection, Tech and other internal teams to enable programs and products aimed at providing seamless listing experience on Amazon marketplaces WW. Our programs are guided through 3 main pillars - (1) Selection Recovery Solutions - aimed at building solutions to recover selection that is impacted due to various gaps in listing tools, (2) Services to improve Strategic Seller listing experience - aimed at implementing programmatic solutions to reduce listing friction for identified Sellers (ex: Brand Owners), new marketplace launch, cross-listing selection etc., (3) Product collaboration to improve Seller experience at scale - aimed at collaborating with relevant product teams for improving listing tools and enabling high quality selection on Amazon. Key Responsibilities:(1) Establish scalable processes to execute/manage programs (2) Work with multiple stakeholders including Account managers, product teams, program owners to define/implement initiatives.(3) Developing mechanisms to collect/surface voice of Sellers, product improvement ideas and work with leadership to influence product team to prioritize them in roadmap.(4) Contribute to developing a 3-year vision and roadmap for the team.(5) Manage staffing/schedules, quality and Change/Kaizen initiatives.(6) Write documents, own and drive monthly/weekly business reviews with stakeholders WW.(7) lead, coach and mentor team through regular one-on-ones that focus on improving performance metrics and career growth.(8) Participate in hiring/building the team & raising the bar in hiring.Basic qualifications:(1) Excellent communication skills in written and spoken English with the ability to face stakeholders and partners in a professional and mature manner. (2) Experience in program management or Catalog systems/processes in the consumer Internet space.(3) B.Tech/M.Tech with post qualification experience of 7+ yrs. (3) Proven ability to manage reporting and analysis.(4) Ability to work with IT systems, understand and work with SQL/DW.(5) Comfort in rolling up sleeves to perform quantitative analysis and reach sound conclusions.(6) Demonstrated ability to lead, develop, and manage a group of people. (7) Demonstrated ability to deliver a positive Seller/customer experience. (8) Ability to support Business and provide solutions to Seller/customer pain points. (9) Ability to adapt well to changing circumstances, direction and strategy. Preferred qualifications:(1) M.B.A from top tier B-school having relevant people management experience. (2) Experience working directly with technical teams. (3) Strong time-management skills; ability to thrive in a fast-paced environment and to manage multiple, competing priorities. We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Knowledge of data mining using SQLSalary: . Date posted: 04/06/2024 09:31 AM

DESCRIPTIONAWS Fintech seeks a Financial Systems Development Manager. The ideal candidate has experience managing a team and supporting requirements gathering, technical design, development and deployment. The manager is responsible for the growth and development of their team. Developed solutions must strike the right balance between precision and speed, providing ever more scalable and granular data models, without sacrificing accuracy or agility. This position requires a high level of expertise translating business requirements into technical designs. On the AWS Fintech team you will be surrounded by people that are exceptionally talented, bright, and driven, and believe that world class technology is critical to customer success. To support this quickly growing business, you must be highly analytical and possess a strong passion for data modeling and finance. We take working hard, having fun, and making history seriously – you should too!AWS needs individuals that bring the Corporate Finance experience AND the entrepreneurial aptitude to accelerate decision making. Candidates should be willing to innovate and be able to do the heavy lifting to implement their innovationsKey job responsibilities- Lead an organization that consists of engineers and operations specialists.- Manage and develop the team, including hiring, retention, performance management, mentoring and capability/skill development.- Contribute to the long term technical roadmap, architecture, technical design, implementation, and operational support of tools and services.- Evaluate complex business and technical requirements, and communicate inherent risks and solutions to technical and non-technical business owners across Finance.- Act as point of contact for communications dealing with project deliverables, setting the expectation, managing priorities, technologies, human factors and management issues.About the teamInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.This position leads a team with on-call responsibilities, but typically this role does not get involved in after hours interactions. We don’t like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don’t get paged for the same issue twice.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- Relevant corporate finance experience exhibiting knowledge of financial planning, budgeting and forecasting functions and related processes- 5+ years of experience with detailed knowledge of Performance management (OLAP, strong preference for TM1) systems, reporting/analytic tools, and financial environments.- A strong track record of project delivery of complex financial projects- Experience with delivering software projects using Agile / Scrum methodologies- Track record of bringing attracting and growing engineering talent- Experience in partnering with product and program management teams.- Excellent written and verbal communication skills, with the ability to present complex technical information in a clear and concise manner to a variety of audiences.PREFERRED QUALIFICATIONS- Demonstrated history of problem solving, financial acumen, and business collaborating skills- Ability to work independently and self-motivate in a fast-paced and rapidly changing environment- Deal well with ambiguous/undefined problems; ability to think abstractly- Excellent written and verbal communication skills with a customer focused, professional demeanor- Strong scripting skills, e.g., Powershell, Python, Bash, Ruby, Perl, etc.- Familiarity with other financial software products, including Command Center, SPSS, AirFlow, Oracle HFM- Experience with design & delivery of formal training curriculum and programs-- Proficiency with Microsoft Project, Visio, and SharePoint- Project management, scoping, reporting, and scheduling experience a plus- Master’s degree in Computer Science, Engineering, Math, Finance, Statistics, or a related discipline

DESCRIPTIONFinTech Workplace is a productivity platform designed to ease the process of uncovering and automating repetitive business processes. It eliminates the need for tedious ‘swivel chair’ work of switching between multiple, incompatible, inconsistent systems repeatedly and transforms it into a single-click experience. With Workplace, operations analysts can discover and accelerate the execution of mundane tasks, re-balance the workload, and focus on more strategic, high value work. In 2023, Workplace saved hundreds of manual hours across FGBS and non FGBS teams such as Advertisement, Amazon Pay, AWS Sales and PXT. (Read more on Inside Amazon: https://news.a2z.com/contents/36297837)Workplace is looking for a an experienced Senior Technical Program Manager with strong track record of driving cross-organization programs in a tech setup. This is a high-visibility role which will directly impact multiple Amazon business lines. Our ideal candidate thrives in a fast-paced environment, relishes interacting with a large customer base and enjoys simplifying and solving diverse and complex business processes. As part of a rapidly growing team, this role offers plenty of opportunity to learn, have an impact, and grow.Along with building platform features, Workplace team is also responsible for automating business processes across Amazon business lines using a combination of UI Automation and AWS capabilities to meet the business scale. As a Senior Technical Program Manager, you will liaison between globally distributed partners such as program managers, product managers, technology to deliver hundreds of complex automations. These partners can be part of Finance and Amazon business lines like Tax, Accounting, Legal, PXT etc. As a passionate program leader you will be directly responsible for thousands of hours of productivity and reduced cost to serve for Amazon businesses. To ensure success of the programs and meet the scale of automations, you will oversee, articulate the gap between teams, processes, and system architectures and ensure classic failure modes (requirements not complete, ineffective cross-team collaboration) are avoided. As a data-driven leader, you regularly review key metrics ensuring they are aligned with Workplace goals mitigating risks and eliminating impediments. You also understand cross-cutting systems and services in Workplace platform, their architectural limitations and boundary conditions. You proactive identify and mitigate risks in these systems to ensure smooth and timely delivery of process automations.About the teamFinTech’s charter is to enable Finance & Global Business Services teams to support the growth, expansion, and restructuring of Amazon's businesses. We are in a unique position to look across FGBS to provide integrated solutions which satisfy the needs of multiple businesses. As Amazon continues to grow by expanding to new geographies, growing in existing geographies, adding new businesses, and acquiring new subsidiaries, it is vital that our financial technology solutions scale economically.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience owning/driving roadmap strategy and definitionPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedulesDESCRIPTIONWe are looking for a technically strong program manager for a new large launch in the Insurance and Travel space of Amazon Pay India. Our team works on building a highly resilient, fault-tolerant & localized Insurance solution.In this role, you will work closely with multiple software development, product, legal, marketing and operations teams across Amazon. The new platforms launched for India as part of this launch will be expected to scale in the next 2-3 years for other Amazon geographies world wide as well. Successful candidates will have a technical background, be detail driven and have excellent problem solving abilities. You should not only be passionate about delivering extensible, on-time solutions, but should also be obsessed with contributing to the development of high-performance teams through rigorous goal-setting, disciplined attention to performance metrics, continuous process improvement, and mentorship.The launch will involve a diverse technology stack spanning SOA, UI frameworks, big-data and ML algorithms. This is a rare opportunity to be part of a team that is responsible to build a successful, sustainable and strategic business for Amazon, from the ground up!Key job responsibilities1) You will work with multiple stakeholders to assemble project teams, assign responsibilities, and develop schedules to ensure timely completion of projects.2) You will influence strategic technical as well as business decisions.3) You will keep multiple stakeholders including senior Amazon leadership updated on the progress, call out risks, anticipate bottlenecks, perform escalation management, make tradeoffs, balance business needs versus technical constraints, and, encourage risk taking behavior to maximize business benefit.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, IND | Hyderabad, TS, INDPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipSalary: . Date posted: 04/04/2024 10:19 PM

Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Manager, Software Engineering - Data Platform Infrastructure - Hyderabad, India. About Warner Bros. Discovery: Warner Bros. Discovery, a premier global media and entertainment company, offers audiences the world's most differentiated and complete portfolio of content, brands and franchises across television, film, streaming and gaming. The new company combines Warner Media's premium entertainment, sports and news assets with Discovery's leading non-fiction and international entertainment and sports businesses. For more information, please visit www.wbd.com . Meet our Team: The Data & Analytics organization is at the forefront of developing and maintaining frameworks, tools, and data products vital to WBD, including flagship streaming product Max and non-streaming products such as Films Group, Sports, News and overall WBD eco-system. Our mission is to foster unified analytics and drive data-driven use cases by leveraging a robust multi-tenant platform and semantic layer. We are committed to delivering innovative solutions that empower teams across the company to catalyze subscriber growth, amplify engagement, and execute timely, informed decisions, ensuring our continued success in an ever-evolving digital landscape. This team will support studios, sports, news and corporate as well. Roles & Responsibilities: As an Engineering Manager here you are passionate about using software-based approaches to solve complex data-driven challenges and automate those solutions. Within our organization, you'll lead efforts aimed at scaling our existing data offerings and establish the technical strategy for how we can better equip engineers and leaders with Data Platform. You'll build a deep understanding of our digital streaming service and use that knowledge, coupled with your engineering, infrastructure, data, and cloud knowledge, to optimize and evolve how we understand our technical ecosystem. To be successful, you'll need to be deeply technical and capable of holding your own with other strong peers. You possess excellent collaboration and diplomacy skills. You have experience practicing infrastructure-as-code, data lake management, AI/ML Knowledge, and Analytics. In addition, you'll have strong systems knowledge and troubleshooting abilities. Own the end-to-end architecture of the data platform, ensuring its efficiency, cost-effectiveness, security, and governance.Collaborate closely with other engineers to design and build an optimal and cost-efficient platform solution.Work in partnership with other engineers and managers to design and develop foundational elements of the platform. Create tools and frameworks that enhance data processing, information retrieval, governance, and data quality in a cost-effective and user-friendly manner.Develop platform tools and frameworks to the same standard as seen in open-source projects. Engage closely with the engineering community and open source them upon reaching maturity.Implement cutting-edge AI/ML techniques, including Generative AI, to boost the efficiency of the platform and data engineering processes.Take on the responsibility for the platform's 24x7 support availability and oversee budgetary concerns, including cloud expenditure.Promote a culture of experimentation and data-driven innovation. Inspire and motivate through internal and external presentations and other speaking opportunities.Assist in hiring, mentoring, and coaching engineers. Help build an engineering team that prioritizes empathy, diversity, and inclusion. What to Bring : Bachelor's degree in computer science or Similar discipline.12+ years of commendable track record of delivering complex software engineering systems and platforms.12+ years of programming experience using Python/C/C++ or similar languages.8+ years of experience in wide variety of distributed systems and frameworks - such asApache Spark, Kafka, Airflow, Kubernetes, Databricks, Snowflake and more.5+ years of Cloud (AWS preferred) experience.Experience in Analytics Tools and Frameworks (such as Looker, Tableau or similar) is a huge plus.Strong interpersonal, communication and presentation skills.Drive to master emerging technologies and share experiences with team members.Ability to understand goals, strategies, and needs of the business as they relate to infrastructure and application development.Expert knowledge of best security practices for cloud appsExpert with CI/CD pipelines, preferably GitHub Actions Workflows.Terraform development experience.Proficient with C#, Python/Java.Experience working with containerization platforms, such as Docker, EKS.Databases/Storage knowledge: Snowflake, PostgreSQL, Elasticsearch.Git/GitHub experience Nice to haves Experience in building AI/ML driven platform is a huge plus. What We Offer: A Great Place to work.Equal opportunity employerFast track growth opportunities How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 04/18/2024 06:56 AM

BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of delivering cross functional projects experience- Experience defining program requirements and using data and metrics to determine improvements- Experience managing teamsDESCRIPTIONHave you ever thought about what it takes to detect and prevent fraud among hundreds of millions of e-Commerce transactions in different countries? What would you do to create a trusted marketplace where millions of buyers and sellers can safely transact online? What kinds of processes and systems would you build to maximize customer satisfaction? Amazon is seeking a Sr Workforce Manager who will be responsible for driving service levels, developing strategies for service expansions and optimizing resource utilization/occupancy through innovative ideas. Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds. This is your chance to make history. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build trust of our customers and sellers. Amazon hires the brightest minds, are you one of them? At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and intelligence driven people. The ideal candidate is expected to operate with significant autonomy and discretion, influences internal & external teams. He/She will possess advanced analytical experience and basic knowledge of workforce management metrics. The individual must be capable to support and own proactive tactical & strategic data anlaysis driven projects to address customer facing challenges and enable program management and decision making initiatives across STAR. In this role you will experience a wide range of challenges and we expect you to approach the problems with swift data driven solutions.The ideal candidate for this role will be able to: - Create, maintain and disseminate project information to stakeholders and senior management, including confidential and privileged information through advanced data analysis and statistical controls - Be a visible and vocal role model across the wider business for Amazon's customer-centric culture, championing Seller's needs and using data and technology to anticipate and exceed them. - Interact with stakeholders at multiple levels and dynamically lead difficult discussions by identifying and analyzing data to isolate issues, develop solutions and prioritize opportunities to improve experience of our customers - Determine and implement effective program solutions quickly, so as to not impede BAU production, yet run projects/programs in a bubble/pilot environments - Plan and manage multiple parallel data analysis and develop the next generation of automation tools for monitoring and measuring data quality, with associated user interfaces - Contribute to evolving the technical direction of STAR analytical systems and play a critical role in the design and development of key programs run by WFM - Remain flexible to changing priorities, open to new ideas and have seller quality as the top focus.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Experience implementing repeatable processes and driving automation or standardization- Experience in data mining, data management, reporting, and SQL queriesSalary: . Date posted: 04/04/2024 09:35 AM

BASIC QUALIFICATIONS- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 2+ years of design, implementation, or consulting in applications and infrastructures experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experienceDESCRIPTIONAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.AWS Solutions Architects are trusted advisors to our customers, helping them solve some of their largest business challenges by designing and advising on some of the most scalable, flexible and resilient solutions in the world. Working closely with internal teams at AWS, you'll identify how our customers push the boundaries and how we can improve our services to obsess over our customers. Being a thought leader who creates and presents content you'll help all of our customers scale and grow in non-linear ways, using AWS as their building blocks. In this role, you will push technology boundaries and help scale some of the Emerging companies in India. You will have the opportunity to partner with customers early in their cloud journey and help them scale as well as customers further in their cloud journey where you can have visible and measurable impact in their growth ambitions. You will test traditional thinking by pushing the boundaries for your customers and AWS to dream and deliver beyond what they think is possible.Our customers' needs are moving fast, so you will too. Be part of the team helping our Emerging customers find innovative and transformative ways to reinvent their business!You can also include these details about AWS:Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Key job responsibilitiesWork directly with customers to accelerate their business outcomes and recommend best-practice cloud architectures in line with their long-term business needs.• Drive technical solutions discussions with your customers, diving deep into the details to solve complex technical problems and use your knowledge to craft scalable, flexible, and resilient cloud architectures. • Scope and own customer engagements, with attention towards clear and well-defined objectives and success criteria.• Work backwards from your customer's business needs to accelerate adoption of the most appropriate AWS technology• Define and execute on the strategy by engaging highly technical teams (Solutions Architects, Technical Account Managers, AWS professional services consultants and consulting/managed services partners).• Act as a thought leader in the wider community, playing a key role in educating, sharing best practices, presenting at events, writing white papers, blogs, and running workshops. • Share the voice of the customer to influence the roadmap of new features and services for the AWS platform. Proactively work within the organisation to influence the evolution of the platform.• Serve as a key technical member of the Solutions Architecture team through influencing decision makers across multiple domains to ensure customer success in building applications and services on the AWS platform which align to long-term business goals.A day in the lifeOur solutions architects are experienced technologists with technical breadth and depth coupled with strong interpersonal skills. The variety of customers is huge as we work across all industries within SMB segment, like FSI , Retail, Media and Entertainment to name a few. On a daily basis you will work alongside people who are leading the way in designing cloud based architecture. We are the trusted advisor to our customers, so challenge our customers to think differently, learn more build elegant, transformative solutions!As a Solutions Architect you'll own the overall technical relationship between customers and AWS and make recommendations on security, cost, performance, reliability and operational efficiency. You will work to understand the customer's business needs and give prescriptive guidance on how to create business value with technology. To do this you will collaborate with other teams such as account management, professional services, support, product teams and the AWS partner ecosystem.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, IND | Hyderabad, INDPREFERRED QUALIFICATIONS- Experience working within software development or Internet-related industries- Experience migrating or transforming legacy customer solutions to the cloud- Experience working with AWS technologies from a dev/ops perspectiveSalary: . Date posted: 04/20/2024 09:01 AM