BASIC QUALIFICATIONS - 9+ years of experience in Data Center Operations, IT Operations or similar roles - 6+ years of experience in managing managers. The ideal candidate must have team, organizational and planning skills, as well as stringent time management skills to balance workloads in a complex and dynamic environment. - 4+ years of experience with collecting and reporting key performance metrics and/or data modelling to continuously measure and improve operational status quo.DESCRIPTIONData Center Operations Manager for the world's biggest Cloud Infrastructure.Amazon Data Services India Private Limited ("ADSIPL") is growing rapidly, and we are looking for a Data Center Operations Manager to join our expanding Infrastructure Operations team.We are currently expanding our infrastructure management team and we are looking for a senior manager with experience in people leadership, a strong technical understanding of data center operations and infrastructure, and the drive and vision to take ADSIPL Data Center Operations into the future.The Data Center Operations Manager is a senior leadership role for our compute operations teams within an AWS region. They will have managerial responsibility for safety, security, availability, scaling, costs and efficiency for their department. They lead the team that is installing, maintaining, and de-commissioning network and server equipment in a safe, secure and cost-effective manner across the region. The Data Center Operations Manager must manage across each function but also have the ability to dive deep into any given function as needed.The successful candidate will be a highly driven, self-managed individual who demonstrates initiative and proactively seeks solutions to problems. The candidate will have a strong understanding of network and compute architecture and have experience managing repair requests in a high volume environment, as well as managing response to high severity events. They will have a strong track record of developing talent, and managing performance of their team and organization. They will be creating, tracking and controlling budgets; strategically planning through use of metrics; sponsoring, reporting and delivering large projects while proposing technical solutions to complicated problems. This position requires a candidate with the proven ability to drive continuous improvement and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment. Key job responsibilitiesAbout The Role:• Lead and supervise a team of Data Center Managers and Engineers across multiple data centers, installing, maintaining and decommissioning network and server hardware Oversee the safety, security, availability, quality, and performance of the team, while driving a positive customer experience. Strategic planning and forecasting; manage team and individual performance; delivering performance reviews, and address staffing needs Carry out supervisory responsibilities in accordance with the organization's policies and procedures Mentor, train and develop career progression for direct reports and members of the organization Obsess over team learning and development, both from a technical/functional and soft skills (critical thinking, emotional intelligence, and adaptability) development perspective Coordinate support of change management resources in partnership with electrical and mechanical operations teams Develop, improve, and share operational best practices across the region and with peers globally Ability to oversee and manage complex projects for delivery against tight timelines to exceed customer expectations. We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDPREFERRED QUALIFICATIONS- 5+ years of cumulative experience with information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, cabling best practices and IT service delivery principles and best practices- 4+ years of experience managing geographically dispersed teams - 3+ years of experience implementing LEAN/6 Sigma methodology (continuous improvement, 5 Whys, Root Cause analysis, etc.)- 3+ years of data driven experience to demonstrates initiative and proactively seeking solutions to problems - 3+ years of experience in excellent verbal and written communication- 3+ years of project management experience - 5+ years experience working with Linux or Unix systems administration or Network Operations - Proficiency in Microsoft Office - Word, PowerPoint, Excel, VisioSalary: . Date posted: 04/08/2024 10:32 AM

Infra Ops Project Manager, Data Center Engineering Operations

Amazon, Mumbai, Any

BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvementsDESCRIPTIONAWS is seeking for an experienced, highly resourceful, and business-oriented Project Manager to manage cross-function programs at its Data Centers. The individual is expected to collaborate with multiple stakeholders across the IN Data Center ecosystem. The role also requires proficiency around designing long-term strategic solutions while managing and continuously improvising periodic business review cadences. The individual should have excellent document writing, data-analysis, and MS excel skills.The level of ambiguity in this role requires the individual to assess and collaboratively determine the best strategies of operational excellence and coherence between multiple inter-dependent functions. The role provides extensive learning opportunities within the realm of Data Centre industry and the individual is expected to be well versed (or willing to learn) in tech-level nuances across the functions of electrical, mechanical, IT, and computer science. This role will cover a wide range of deliverables - from strategic contracts management to input on day-to-day operations. This position will be responsible for the service deliveries including the ones through service partners & vendors supporting the services. This position will also be responsible to have a close check on the operational expenditure to maintain the same within budget and also expected to explore and drive initiatives on improving efficiency, cost and overall turnaround time. This position will liaise with the business teams, procurement, finance, legal, vendors, tax, security, EHS etc. to support the overall site business operations.Project Manager will be responsible for (i) Execution of review cadences within IN Infra Ops, (ii) Spearheading projects around the global best practices and implementing them within Infra Ops, (iii) Identifying key strategic opportunities that exist within the ecosystem and utilize their SME knowledge to implement the same, and (iv) leveraging stakeholders to deliver collectively as Infra Ops teams.Key job responsibilities• Collaborate with site Facility Managers, HR, Legal, Safety, Security, Finance and EHS to ensure that all sites are business compliant. Conduct quarterly audits, document findings and drive/ assist action plans for prompt closure. • Develop, cultivate and own key relationships with third party service providers and vendors except for MEP services. Manage third-party contractors/vendors engaged in operating and maintaining properties. • Provide admin related support to the Cluster Manager. • SPOC for communication and employee engagement programs. • Coordinate and organize region-level programs, weekly or monthly newsletters.• Drive consistency across all the sites with respect to processes and mechanisms. • Collaborate with cross-functional partners to ensure business continuity including new hire on-boarding and training programs.• Preparation of annual budget, oversight and management, with emphasis on managing spend of vendor partners.• Drive outsourced providers to deliver continuous improvement and innovations, raising the bar in conjunction with all stakeholders to provide a workplace environment that delights our customers.• Monitor developments in external regulatory environments and work with partners to flag and advise on any possible business impacts.• Should be capable to take up the projects in the mid-way and cope up with a minimum time difference.We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedules- Master's degree in management, business administration, economics, engineering, marketingSalary: . Date posted: 04/16/2024 10:26 PM