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Client Solutions Consultant Salary in Mumbai - PayScale
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Client Service - Payments - Associate
JPMorgan Chase, Mumbai, Any
Job summary:Join JPMorgan Chase's APAC Solution Center, a first-line client service team providing top-tier service to our Treasury Services corporate and financial institution clients. We're seeking an experienced professional with a minimum of 6 years in the Client Service Manager portfolio to join our Payments team.As a Client Service Associate in the Payments team at JPMorgan Chase, you will be responsible for various customer service and relationship management activities, as well as operational controls for an assigned portfolio of clients.Job responsibilities: Provide prompt and value-added inquiry services and solutions for J.P. Morgan Treasury Services clients Handle day-to-day client inquiries and requests relating to their accounts and transactions Take ownership in pending cases by following up closely and providing proactive updates to clients Ensure risk/compliance guidelines are followed at all times while meeting client needs; Identify and escalate issues in a timely manner Perform maintenance requests e.g., signature updates, call-back list updates, SA updates, etc. Coordinate/Follow-up with internal partners Gather and compile information e.g., interest setup/rates, account list, pulling of account statements, payment cut-off time, etc.Required qualifications, capabilities, and skills: Client Satisfaction Resolve phone and written inquiries from clients and internal partners Log, track all incoming work into call tracking system within 24 hours Ensure first call resolution Provide client updates on unresolved cases Provide a high standard of client service. Ensuring that all client inquiries are resolved to their satisfaction through intensive partnership with other departments locally and globally. Client IntimacyAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Salary: . Date posted: 04/03/2024 10:24 PM
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HRBP
Michael Page, Mumbai
1) Partner with senior leadership to develop and implement effective HR policies and practices that will support the strategic growth of a business.2) Offer thought leadership regarding organizational and people-related strategy and execution.3) Provide timely information and/or education for all levels of a company on HR issues.4) Educate, coach, and partner with managers on performance management and employee development goals.5) Provide HR expertise in the areas of feedback, employee relations, development and coaching, compensation, and organizational development. · Participate in the continual development of HR programs, such as recruiting, retention, compensation, benefits, and Learning & Development.6) Collaborate with the HR team to champion and accelerate a culture of excellence in which people feel engaged and inspired to deliver top business results.7) Develop people strategies and design approaches for diagnosing and enhancing organizational effectiveness and employee satisfaction.8) Lead core HR processes across products (performance calibration, compensation cycle, promotions).9) Analyze and interpret various types of employee reports (e.g., compensation, job levels, and attrition) to guide decision making and provide proactive solutions to their client group.10) Partner with Learning & Development to work on value-added programs in areas of training, development, career mobility, and job performance.11) Educate team members on compensation practices, including compensation, performance feedback, performance calibration, and career transitions.12) The HR Business Partner plays an essential role in establishing and driving HR programs/talent initiatives forward within specific company functions, while always ensuring they align with the company's business objectives.13) The HR Business Partner must possess deep business acumen; they must understand the company and its challenges to help address the organization and talent needs.14) The HR Business Partner must be able to work at all levels of the HR "stack" - strategic, operational, and tactical, influence effectively across all levels of a company, and navigate through ambiguity, recognizing when it is appropriate to introduce more structure and process without derailing current production.15 ) The HR Business Partner sets and aligns the global talent strategy with the company's business priorities to drive results, defines and drives the delivery of talent processes and programs, and actively participates in the functional leadership teams as a partner to the business.Should have extensive experience in business partnering and stakeholder management especially with senior leaderships. Excellent collaboration and communicationsIR experience is preferrableMust-have 2 year full-time MBA from a premier institution.
Asset Management - US Client Onboarding Management - Associate
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Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.Salary: . Date posted: 04/11/2024 10:22 PM
Business Development Professional
Siemens, Mumbai, Any
We are looking for a Manager- MVD Business Development to join our team at Innomotics - A Siemens BusinessLaunch of our new company InnomoticsWe are on the exciting journey of forming a new leading motors and large drives company -Innomotics. Under this name, Siemens is combining its business activities in the areas of low- to high-voltage motors, geared motors, medium-voltage converters, and motor spindles. Headquartered in Nuremberg, Germany, our company will employ ~ 14,000 employees worldwide and operate in almost 50 countries. Motors and electric drive systems are our new company's business and passion: We count on 150 years of experience in motor manufacturing and our portfolio includes an innovative solutions and digitalization portfolio as well as a broad range of service offerings. Innomotics embodies our vision, values and commitment to innovation and excellence in everything we do: reliable motion in a digital world.Do you want to shape the future of Innomotics with us?We are looking for a self-starter with a digital, innovative and growth mindset who is ready to actively drive and shape our future company's culture. We offer an environment full of opportunities to take on responsibility and to develop both personally and professionally. We value the diversity of our people because we know that innovation thrives when it is fueled by a variety of perspectives, skills, backgrounds, and experiences. For us, nobody is perfect, but a team can be. #TeamInnomotics.JD:Product portfolio strategy, localization of new products, development of sales tools, pricing strategy, technical and pricing support to sales, market analysis, competitor analysis, product roadmap for Indian market• Responsible for business development of assigned regions• Technical Support to sales during order acquisition• Technical product presentations to EU / Consultants / EPC & OEM customers and supporting sales in overall lead generation. • Have strong application knowledge/ know-how to provide best solution for the requirement.• Develop and implement business plans.• At times prepare technical and commercial offers to sales/ customers and involve in the negotiations• Evaluate market growth based on inputs from various internal & external market models in alignment with sales/ BD colleagues, be up to date with current affairs.• Identify the product gap and strategize to localize/ introduce new products.• Identify new potential in terms of applications/ customers and push our portfolio.• Create and maintain sales support tools like o Presentations o Catalog, brochure and flyer o Success Stories o Competitor comparison (technical & price) o Winning Guides o Other marketing materials• Communicate with HQ (marketing, Quotation center, PCM), factory, engineering, proposal and execution, marketing and other relevant departments to perform various activities• Maintain order/ revenue database, prepare win-loss, product portfolio and other business analysis• Enhance knowledge of Sales & proposal colleagues by conducting periodic training programs and competency enhancement programs• Plan and co-ordinate product marketing events/ technical fairs along with communication• Co-ordinate with industrial associations.Qualification criteria:Bachelor's Degree in Electrical Engineering (BE or B Tech)8+ years of experience in business development or sales in electrical systemsStrong knowledge in medium voltage drives with relevant IEC reference standardsBasic knowledge in High Voltage motors.Strong hold on Microsoft office excel, PowerPoint presentation and linked formulas, Basic knowledge on macros and VBA programmingIntermediate knowledge on Microsoft power apps and toolsVery good entrepreneurship skills with growth mindsetStrategic thinkingAbility to multitask and willingness to accept undesignated special tasksGood understanding of end customer processes, key OEM / EPC understanding and competitors offerings.Make your mark in our exciting world. #JoinReliableMotion #TeamInnomoticsJobs at Innomotics - if you would like to find out more about jobs & careers at Innomotics.Salary: . Date posted: 04/11/2024 08:38 PM
Consultant, Associate
, mumbai, IN
We are looking for the right people - people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world's largest providers of products and services to the global energy industry.Under general supervision, has good knowledge and understanding of applicable science and technology, gained through formal education and work experience. Working with customers, demonstrates knowledge of existing and emerging technology and product areas. Communicates to individual clients how the use of technology solutions allow them to be more productive. Is able to articulate and apply solution for assignment delivery. As an individual contributes to project teams. Effectively plans and manages own workload to meet desired service level targets. Maintains a consistent client:focused approach with clients and/or individuals. Requires completion of an undergraduate degree in engineering, geoscience, computer science or business and a minimum of 3 years of experience.Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.LocationSanta Janabai Road,Mumbai,Maharashtra,400057, IndiaJob DetailsRequisition Number: Experience Level:Experienced HireJob Family:Support ServicesProduct Service Line:Landmark Software and ServicesFull Time / Part Time:Full TimeAdditional Locations for this position:Compensation InformationCompensation is competitive and commensurate with experience.
Asset Management: Client Data Science - Associate
JPMorgan Chase, Mumbai, Any
J.P. Morgan Asset Management (JPMAM) is committed to providing exceptional service to our clients and business partners. Our sales and client service teams, marketing support, and product specialists, are dedicated to the support of our clients and leverage the capabilities of our global firm to deliver to our clients. We provide an integrated approach to client servicing in order to meet the client's full range of investment and servicing needs. Each new client is assigned to a Client Service team which consists of a Client Advisor, Marketer, Client Account Manager, Portfolio Manager and Investment Specialist.As the Data science professional in our Business Intelligence and Advanced Analytics team you will spend each day defining, refining and delivering set goals for our firmJob responsibilities Partnering with business stakeholders to identify opportunities for leveraging advanced analytics. Leverage the power of AI/ML to solve complex business problems Embed analytics process in organizational decision making: descriptive, diagnostic and predictive and prescriptive analytics to derive better business outcomes Building analytical frameworks for marketing measurement - A/B testing, campaign ROI(return on investment) , cost of acquisition modeling, lifetime value, etc. In-depth data exploration and data mining to develop a deep understanding of client behavior, segmentation and engagement models, market opportunity sizing and wallet share evaluations, build recommendation engines and personalization frameworks, build predictive call to action solutions, measurement analytics Contributing to and enhancing data models and feature stores. Leveraging machine learning models and techniques to target opportunities and optimize processes Developing tools and solutions to measure model performance over time and fostering a data-driven, innovative culture Acting as a proxy product-owner and consultant to provide optimal data solutions for various business problem statements / pain-points and goalsRequired qualifications, capabilities, and skills MBA or advanced degree in Statistics, Math, Engineering or other quantitative-focused field preferred Experience in an analytics role, financial services/marketing preferred Experience using computer languages (Python, Pyspark, Google Analytics, etc.) to manipulate and analyze large datasets. Story-telling acumen using Tableau, power-point etc. tools Sound knowledge of SQL to collate data from various sources Experience using machine learning libraries in Python (Numpy, Pandas, Sci-kit learn, tensorflow, etc.) Knowledge of variety of machine learning algorithms (linear regression, logistic regression, SVMs, Tree-based models, neural networks, etc.) and techniques (cross validation, feature selection approaches, hyper parameter optimization, missing data imputation etc.) Strong problem-solving skills and excellent communicator (written and verbal) with strong interpersonal skillsPreferred qualifications, capabilities, and skills Understanding of Asset Management Business. A passion for technology, financial services and Asset / Wealth management A balanced approach combining judgment, analytical rigor, curiosity, open-mindedness and creativity. Excellent communication skills with a knack of converting data into stories Ability to multi-task and understand priorities/workflows. Self-motivated, team player with strong work ethic Ability to build relationships across global teamsAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamJ.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.Salary: . Date posted: 04/22/2024 10:24 PM
Payments Global Client Service Manager
JPMorgan Chase, Mumbai, Any
Job responsibilitiesDirects the daily activities related to staffing and specialist preparedness. Accountable for implementation of strategic initiatives relative to product strategy as well as staffing and specialist support. Work in partnership with technical counterparts to ensure that appropriate tools and strategies are effectively implemented within the operation.Anticipate evolving client needs and develop strategies to meet those needsDirectly responsible for the team performance, ensuring staff is appropriately trained and supported. Ensure that the team has the tools necessary to maximize the timely and complete resolution of client interactions while meeting client satisfaction standards.Evaluate and execute appropriate staffing plans in order to achieve site and product SLA goals. Directly shapes client service strategies and execution including the communication and administration of strategic initiatives. Works on cross-regional and cross-functional teams and initiatives.Ability to recognize and avert risks to the bank on payment and client data protection related matters and responsible for managing applicable operational risk. Ensures that annual goals are delivered within budget and implements plans to support long-term business objectives. Works with other functional areas to ensure seamless delivery to customers. May coordinate cross functional or operational resources.Manage the daily processes regarding the investigation of customer inquiries. This would include overseeing the prioritizing and distribution of work performed by the team.Required qualifications, capabilities, and skillsDevelop a high-performing team. Identify staff development needs while providing timely feedback. Review the development and performance management plans for all team members.Maintain, update, analyze and report on production statistics. Review trends and provide recommendations to improve client satisfaction, efficiency, and control.Review and make recommendations to sales and product managers on opportunities to improve products and/or delivery of service.Ensure risk and escalation procedures are adhered to at all times.Perform regular reviews of policies and procedures assuring new processes or process changes are documented and that all processes are tested regularly according to risk management guidelines.Responsible for leading and managing multiple projects.Works directly with senior managers globally to identify technology, resource and/or process needs. JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/Disability/VeteranAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 04/22/2024 10:23 PM