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Channel Solution Consultant Salary in Mumbai - PayScale
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Sales Associate, Direct Sales
Amazon, Mumbai, Any
BASIC QUALIFICATIONS- Bachelor's degree- 2+ years of sales experienceDESCRIPTION Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you. Amazon Services offers services to sellers in multiple countries to sell on Amazon websites globally and grow multi-channel commerce. See www.amazonservices.com for details of products and services. As a Business Development Manager within Amazon Services, you will have the exciting opportunity to help shape and deliver on a strategy to enable broad use of Amazon Services by small/medium sellers and large enterprises in India wishing to sell globally, and play a key role in influencing product selection on global Amazon websites. The objective of this position is to deliver on-going new business growth to Amazon's suite of seller services for businesses of all sizes by recruiting third-party sellers that deliver competitive pricing and broad product selection. Working in a dynamic sales environment, you will be responsible for prospecting, qualifying, negotiating and closing agreements with third-party sellers. Your success will be measured by the product selection and revenue your clients bring to the platform. Your responsibilities will include helping define key retailer segments to target, establishing seller relationships, and drive the day-to-day interactions with these companies in order to build long-term business opportunity. The ideal candidate will possess a demonstrated ability to think strategically about business, product, and ecommerce challenges, with the ability to build and convey compelling value propositions to sellers of all sizes. To be successful in this role you will have superior communication, presentation and organisational skills. Operating in a fast-moving and sometimes ambiguous environment you will work autonomously taking full control and responsibility for hitting business objectives. This role provides opportunities to develop original ideas, approaches, and solutions in a competitive and ever changing business climate. Specific responsibilities include the following: - Understand Amazon Services products and services and be able to articulate its functions and benefits to external audiences. - Help define the seller base and industry verticals we target and influence a sales plan that is in line with our global seller business direction. - Work across key internal stakeholders to set priorities and develop account targets that underpin category strategy and knowledge of the local market. - Track and report performance using appropriate metrics. Achieve productivity and seller satisfaction targets - Engage with internal and external customers/teams to improve products and business processes. - Identify specific prospects/partners to approach, communicate the specific value proposition for their business and use case, and establish long-term, successful partnerships. - Work closely with senior executives at interested sellers to successfully negotiate deals and help in on-boarding. - Review and monitor performance and sales of key partners to manage their performance. Personal attributes and competencies: - Demonstrated intense customer focus. - Demonstrated highest level of integrity, intellectual honesty, and strong work ethic. - Sharp, analytical, and thoughtful. Has sound judgment and ability to be right a lot. Thoroughly thinks through problems to come up with solutions. Applies fair and consistent criteria. Gathers the right input/data. Uses intuition. Is decisive. Makes good decisions when analysis of data is not sufficient to reach a conclusion. - Proven ability to successfully thrive in an ambiguous environment and changing market conditions. - Simplifier but at the same time things big, takes smart risks, is innovative and can think out of the box. Develops original ideas, approaches, and solutions to typical, unusual, or difficult situations or problems. - Takes initiative. Doesn't wait to be asked. Plans efficiently while avoiding analysis paralysis. - Consistent effort, intense commitment, and willingness to go above and beyond when needed. - Strong team player, acts like an owner, and ultimately focused on delivering results with high standards.Location:This position is based out of MumbaiKey job responsibilities• Understand products and services offered by Amazon Services and be able to articulate its functions and benefits to external audiences.• Help define the seller base and industry verticals we target for various Amazon services using local knowledge.• Identify valuable sellers and selection for Amazon services.• Acquire retailers with valuable selection and establish long-term partnerships.• Own and manage integration of portfolio of sellers and help them become self-reliant through basic training.• Track and monitor performance and sales of key partners to manage their performance.We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDPREFERRED QUALIFICATIONS- Candidates with E-Commerce Acquisition Background would be preferred.Salary: . Date posted: 04/06/2024 09:32 AM
Salesforce Customer Success Manager
Salesforce, Mumbai, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. For our customers who wish to get the most value out of Salesforce with an enterprise experience and the fastest support, delivered by our most skilled authorities, they purchase our Success Plans.The Customer Success Area Lead will work closely with key sales leaders, CS investment teams, and other collaborators to prevent attrition and drive solutions for our designated customers/accounts. As the Customer Success Ambassador, this role plays a critical part in strategizing, prioritizing, and enhancing internal relationships; ensuring our customers receive the support they need to succeed with Salesforce.Responsibilities:Collaborate with internal Sales, Customer Success account leadership, and investment teams to strategically prioritize customer retention and mitigate attrition.Orchestrate alignment between account information, sales leaders, and investment goals of defined success plan portfolio.Consistently review and link investment options to outcomes like improved Customer Success Scores, NPS, and other meaningful metrics, while advocating for Sales engagement on pivotal TMP initiatives.Manage our Investment Program guidelines and ensure account executives provide adequate information and sales leaders are aligned with investment priorities.Promote CSG resources through multi-channel communication, ensuring leaders and AE's understand and use the customer success support process.Create standardized business review decks for Sales, covering investment programs, Renewals, Success Plan changes, and product announcements.Coordinate and support business review meetings with OU leads, improving the overall Account Success Quarterly Business Review experience.Provide feedback that improves the sales team's experience when engaging with customer success.Preferred Qualifications and Skills:7+ years in Sales, Customer Success, or related fields, preferably within the SaaS landscape.Salesforce Implementation experience is a must for this role. Proficiency in Salesforce's product suite, with a keen understanding of its capabilities and best application practices.Proven track record to forge and cultivate high-level relationships, serving as a trusted advisor that brings tangible business value to clients.Strong communication and presentation skills with demonstrated track record of influencing effectively at all levels of the organizationStrong capability to navigate complicated discussions, handle objections, and drive alignment.Expertise in at least one line of business (LoB) or specific industry sector.An academic degree or equivalent experience, with preference for candidates showcasing aligned experiences that cater to the nuances of the role.Learn more about CSG and here is the Video . Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/12/2024 03:14 PM