You are a strategic thinker passionate about driving solutions in Finance. You have found the right team. As a Indirect Tax professional in our Corporate Sector, you will spend each day defining, refining and delivering set goals for our firmIndirect Tax Hub Team is part of the Tax Team which supports the Businesses on tax-related issues, protects the Firm from tax-related reputational risk and ensures all Tax returns are filed in a timely and accurate manner. This Team supports multiple geographies (India, UK, Germany, Australia, South Africa, Netherlands etc) with their Tax compliance and Tax technology needs. You will assist with the compliance process including preparing the documents/working papers, following set control procedures and frequently communicating with internal and external stakeholders. The candidate will also learn about the different businesses, build work papers, analyse complex data and detect and resolve problemJob Responsibilities Run multiple reports, analyse and compile data to file JP Morgan's indirect tax returns. Calculate tax, reconciliation of data, financial accounting entries, monitoring of tax positions at a transaction level, preparation of returns and the filing of returns. Ensure meeting tight deadlines on a monthly basis. Assist with the development of new processes and ensure they are clearly documented. Ensure issues are raised / escalated and driven through to resolution. Ensure risks & dependencies are highlighted, with mitigation options presented. Support adhoc queries from Local and Global Tax Teams involving running data reports, undertaking data analysis and interpretation in a meaningful manner. Support JP Morgan's IT infrastructure in testing new systems releases. Run data analytical reports to identify inconsistencies with data and support IT module builds. Work with Technology and Tax Teams to ensure the smooth implementation of the firm's new software, including UAT, which will compliment manual compliance activities. Assist Local Management with other team initiatives to simplify processes Required Qualifications, Capabilities, And Skills Graduate with minimum 4 years of experience in India GST compliance and Tax Accounting. CA/MBA preferred, though not mandatory Good understanding of any country's VAT/GST Law. Ability to work with, and use, large amounts of data. Background in financial services operations is an added plus. Good analytical skills, a problem solver, logical thinker with strong attention to detail. Excellent written skills with clear, concise & logical documentation. Good communication, negotiation and relationship management skills Excellent organization & planning skills Creative problem solving and business process reengineering skills Preferred Qualifications, Capabilities, And Skills Team player with ability work with colleagues in a collaborative manner, as well as being able to proactively progress multiple tasks independently. Knowledge of automation tools (Alteryx/Tableau) or experience with Transformation projects is an added plus About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.Salary: . Date posted: 04/10/2024 10:28 PM

Electrical Design Engineer, APAC Data Center Design Engineering

Amazon, Mumbai, Any

BASIC QUALIFICATIONS - Degree in an Electrical Engineering. - Cumulative 6+ years of experience with mission critical electrical design. - Comprehensive understanding of the various code requirements across the APAC region. - Fundamental understanding of critical MV and LV electrical equipment. - Possess leadership and problem solving skills. - Be a motivated, highly dependable individual. - Ability to research new designs, technologies, and construction methods of data center equipment and facilities. - Ability to carry new design concepts through exploration, development, and into deployment/construction. - An ability and willingness to think outside of the box to find creative and innovative solutions to reduce costs with no impact on quality, reliability, or maintainability. - The ability to perform complex business case analysis to justify technical decisions and present the justification to management in a high level review. - Possess excellent communication skills, attention to detail, maintain high quality standards.DESCRIPTIONAmazon Web Services is seeking an Electrical Engineer to become part of a world class engineering team to lead the Electrical design of our Data Centers across our rapidly expanding Asia Pacific (APAC) portfolio. We're looking for candidates that share our customer obsession by providing innovative solutions to enhance our market leading reliability. Technical leaders that can explain complex systems in clear and concise language. We contribute to our global body of knowledge and drive a cycle of continuous improvement at a global scale. Amazon offers a dynamic, fast paced, fun, and exciting work environment. We continue to grow at exponential rates and are looking for individuals that can support our speed to market, enjoy a challenge, and have a desire for professional growth and continuous learning experiences. Amazon's work environment is unique in every aspect and offers an exceptional opportunity for the right candidate. If you are a creative, smart and driven individual that enjoys working with complex problems we want YOU! At Amazon you will be responsible for working on multi-million dollar designs that support our array of businesses and wide variety of customers. Great ideas are encouraged and supported. Ingenuity is the main mechanism which supports our focus on quality, speed, and cost. We are looking for engineers with hands on electrical design experience across the project lifecycle from concept design through construction, to commissioning and handover. You will be relied on as a subject matter expert in the electrical engineering field. At Amazon we highly support continued learning opportunities and focus on continued employee development. You must be able to work within a team and depend on others to accomplish the required work. As an electrical engineer at Amazon you will be working with other internal groups as well as external groups including utilities, manufacturers, vendors, consultants and contractors. Amazon has a global presence and following COVID travel restrictions a 25% travel will be expected as part of this role. Projects will be throughout the region and a degree of international travel and support will be necessary. We are the leaders in our industry. We always strive to improve in every aspect of our business. Continuous improvement through Lean Engineering practices is fundamental to our business. As an engineer within our team you will spend a regular part of your time analyzing and improving every aspect of our value stream.The Electrical Engineer will be responsible for the following: - Work with internal teams to understand and respond to evolving user requirements. - Lead Data center electrical designs in collaboration with other disciplines to create a co-ordinated construction document set. - Participate in site selection reviews. - Critical Data Center equipment design including site-wide MV infrastructure, Generators, Uninterruptible Power Supplies, Switchgear, Transformers and Earthing. - Creation of designs which meet or exceed our quality requirements and fall within our budgetary requirements. - Work with regional vendors and manufacturers to specify the appropriate electrical equipment. - Work with local utilities to understand and define site utility requirements. - Work with local agencies having jurisdiction to ensure compliance with IEC requirements, the various APAC wide design codes and other juristictional requirements. - Review and approval of equipment submittals. - Define project scope and provide technical support for information requests prior to, and during construction phases. - Work with commissioning teams to properly test and validate installation, operation, and performance of electrical systems. - Ability to work on concurrent projects in multiple geographical regions. - Travel to sites for site review and work with onsite field engineers, as well as provide engineering evaluations, electrical systems audits, and startup as needed. - Be a leader within the global group as well as within internal and external teams that support Amazon's data centers. - Having fun and offering creative, out of the box solutions.We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDPREFERRED QUALIFICATIONS - Chartered Engineer - Master's degree in an Electrical Engineering. - 3 years of experience directly related to data center or mission critical facility design. - Detailed understanding of MV system modelling, relays, protections schemes, circuit breakers, power and distribution transformers electrical switchgear, grounding and earthing. - Previous consultant negotiation and management skills associated with design, construction and project execution. - Experience with fast track design/build projects and or multiple significant upgrade projects. - Experience with large scale technical operations or large-scale compute farms. - Knowledge of building codes and regulations.Salary: . Date posted: 04/12/2024 09:09 AM

D&T Analyst I - Business Intelligence

General Mills, Powai, Mumbai, Any

India is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technology, Sales Capabilities, Consumer Insights, ITQ (R&D & Quality), and Enterprise Business Services. Learning and capacity-building is a key ingredient of our success. Shift Timings: 12 PM - 9 PMAbout General Mills We make foodthe world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we've been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell. How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives o n today through our leadership team who upholds a vision of relentless innovation while being a force for good. The awards and recognition we've received showcase our commitment to be a force for good: • World's Most Admired Companies, Fortune 2022 • America's Most Responsible Companies, Newsweek 2022 • 100 Best Corporate Citizens, 3BL 2021 • Best Places to Work for LGBTQ Equality, Human Rights Campaign 2022 • 100 Best Companies, Seramount 2021 • Diversity Best Practices Leading Inclusion Index, Seramount 2021 • Best Companies for Dads, Seramount 2021 • Best Companies for Multicultural Women, Seramount 2021 • Top 10 Companies for Executive Women, Seramount 2021 • Military Friendly Employer Bronze, VIQTORY 2021 • Best Place to Work, Canada, Greater Toronto, 2021 • Top 50 - India's Best Workplaces for Women, 2021 • Top Workplaces in Brazil, 2021 • Asia's Best Workplaces, 2021Hungry for What's Next We exist to make food the world loves, and it shows. Our passion for people, doing good and creating delicious food has energized us for over 150 years. Breaking away from the pack is how we win, so we need your unique perspectives: your quirks, 'crazy' ideas, rigor and insatiable curiosity to make it happen. We want people who constantly experiment, embracing the new and bold, who keep pushing to turn ideas into reality, no matter how big or small. We've learned becoming the undisputed leader in food means continuously reshaping, reimagining and rebuilding- that only happens when you surround yourself with those who are hungry for what's next. For more details check out www.generalmills.comGeneral Mills India Centre General Mills India Center (GIC) operates out of Mumbai and supports the global operations of General Mills. The center was established in 2005 and has grown in strength. Today, we are a vibrant and diverse team of over 1500 employees that come together to champion business services for the various global entities of General Mills in the areas of Business Operations, Analytics Consulting, Logistics, Finance, IT Development & Technology Consulting, Consumer & Market Intelligence, Sales Capabilities, Research & Development.Digital and Technology team Digital and Technology is the largest team in GIC, which focuses on understanding the latest and innovative trends in technology and leading the adoption of cutting-edge technologies at General Mills. The team closely collaborates with global business teams to understand business models and assess where technology can be leveraged to bring efficiency and disruption. Be it AI/ML, Data Science, IoT, NLP, Cloud, Infrastructure, RPA and Automation, Digital Transformation, Cyber Security, Blockchain or Enterprise Architecture, GIC Digital and Technology has something for every technology enthusiast who wants to work here. Our MillsWorks initiative is where we bring agile@scale delivery model to life. Here, business and technology teams work cohesively in pods as ONE team, driven by a singular mission and focused on delivering value for the Company. Our employees, who work on large technology projects of strategic importance, are the Digital Transformation change agents.Our service partnerships and employee engagement are centered on advancing equity and strengthening communities. We believe in an inclusive culture and trust in the power of people who have a passion for learning and growing with technology. We believe in "Work with Heart". Work with Heart is focused on results, not facetime. If you are passionate about the latest in technology and want to make an impact on the digital transformation journey of a Fortune 500 company, we're waiting for you. Job Overview Role:D&T Analyst I - Business Intelligence Location: Mumbai The Digital and Technology team of General Mills India Centre is looking for a passionate and enthusiastic individual to contribute as a BI Analyst. This role will report into Manager / Assistant Manager, DIV in India and functionally collaborate with the various verticals of General Mills. The DIV team caters to various reporting and visualization initiatives to support and aid in decision making processes for various Operational Units and functions across different geographies within General Mills. The team works directly with SME's, technical Consultants and Project Managers for developing and communicating business issues, project scope, key assumptions and considerations, data processing, data cleansing using data visualizations. In this role, you will independently build seamless rapport with business partners, address and manage business requests, establish solutions through visualization/automation projects and best in class collaboration. The work will be delivered with actionable analysis that showcases depth & breadth of business acumen.Role Responsibilities • Build visually intuitive Tableau Dashboards that communicate story in least possible time and most effectively using multiple data sources / databases. • Develop and deploy real time interactive executive dashboards leveraging Tableau and other visualization tools. • Follow Agile approach with various workstreams during design, development, and signoffs from stakeholders to roll out reimagined reporting solutions across the org. • Communicate effectively with business to understand requirements, anticipate customer needs more accurately and suggest best solution approaches for their requirements. • Effective interaction with internal technical teams (data, analyst, QA etc.) to provide them exact inputs for building data models per Dashboard requirements. • Strong ability to research and find technical solutions via technical community collaboration. • Expertise in SQL querying - can independently mine data to translate Business data needs into creative visualizations. • Independently resolve queries / business questions from Solution Managers and contribute during product team/scrum discussions • Work alongside of peers and inculcate best practices (data prep tools, connected data approaches, data cataloguing etc. which can elevate the team's ability to tackle business and technical challenges • Provide innovative ideas/solutions leveraging Continuous Improvement tools. • Exploring ideas to develop and implement standard processes, tools/solutions to ensure best practices are followed in the deliverables • Collaborating with business partners to use best approach in data - gathering, cleansing & representation. • Manage time across multiple reports / projects and ensure timely delivery while maintaining accuracy. • Create & maintain documentation for reports / projects.Must - have technical skills and experience • Hands on experience and proficiency in designing and building dashboards independently using Tableau. • Intermediate to Advanced SQL knowledge (Experience with data architecture, knowledge of building/troubleshooting queries) • Experience working on large data sets including Data Lake / GCP • Good understanding of developing Pivot tables, writing complex formulas, conditional formatting, and other key features of the Excel tool. • Excellent communication skills - verbal and written • Excellent stakeholder management skills • Good analytical skills • 3+ years of relevant experience in reporting / dashboarding development • Bachelor's Degree / B.E. / M.Sc. ITGood to have skills • Tableau certification • Understanding of CPG industry • Masters' degree/MBA/PGDBA • Working knowledge of VBA automation. • Knowledge of Alteryx / Looker / LookML / Trifacta Dataprep / BigQuery / PowerBISkill proficiency expectations Expert level Intermediate Level Basic Level • Tableau • Microsoft Excel • Data Extraction/ Testing -SQL / GCP / Data lake • VBA Automation • Looker / LookML • BigQuery • BOBJCOMPANY OVERVIEWWe exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best - bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what's next.Salary: . Date posted: 04/16/2024 01:21 PM

P&G Spotlight 2024 | Information Technology

Procter & Gamble, Mumbai, Any

Job LocationMumbaiJob DescriptionP&G is one of the largest and among the fastest-growing consumer goods companies in India. We are serving hundreds of millions of consumers through our portfolio of 13 leading and trusted brands in India including Vicks, Ariel, Tide, Whisper, Olay, Gillette, AmbiPur, Pampers, Pantene, Oral-B, Head & Shoulders, Herbal Essences and Old Spice. The insight, innovation and passion of hardworking teams has helped us grow into a global company that is governed responsibly and ethically, that is open and clear, and that supports good causes and protects the environment. For more information about P&G the company and our brands please visit http://www.pg.com/ and our career website at www.pgcareers.com .P&G India's footprint expands to 4500+ employees across 8 manufacturing sites across the country making quality products and services that improve people's lives, now and for generations to come.Would you like to experience this legacy of brands and be a part of the journey in what will be a first-time corporate experience for most of you?We bring to you the second Season of P&G Spotlight! - An initiative for Engineering students exclusively. This program provides you strategic, live internship assignments in the areas of Product Supply & Information Technology.You will be offered an internship in Information Technology - organized around the brands that we sell in India (Ariel, Pampers, Gillette, OralB, Head & Shoulders) - working with leaders with different functional expertise and background. You'll be at the core of breakthrough innovations, be given exciting assignments, lead initiatives, and take ownership and responsibility, in creative work spaces where new ideas flourish. All the while, you'll receive outstanding training to help you become a leader in your field. It is not just about what you'll do, but how you'll feel: encouraged, valued, purposeful, challenged, heard, and inspired.Do you want to belong to one of the most advanced global IT and shared Services organizations in the world, transforming every single day the way business is done through technology and innovation? Do you have passion for technology and desire to learn and grow continuously?A career in IT with us will build your ownership and influencing skills and provide you a breadth of experiences across multiple businesses.You get a chance to:Be accountable and create measurable business value.Actively search for improved ways to run business processes and/or applications.Build collaborative relationships while you interact with teamsUnderstand and communicate effectively with internal and external business partners.Build your skills and knowledge through the job experience, coaching & training.Doing an internship with us is the best way to experience the company from within, and for us to get to know you, meaning that a lot of time will be invested in your development.Here is an opportunity to learn about what it takes to become an industry leader directly from the masters! P&G is the world's largest consumer goods company with a 185+year history of producing Fortune 500 CEOs.Know Your Functional Leader - Meet the Functional Leader What we offer:Gain in depth understanding of the FMCG sector, the Procter & Gamble Company, as well as a multidimensional exposure across the IT functionResponsibilities as of Day 1 - you will feel the ownership of your project from the beginning, and you will be given specific projects and responsibilitiesYou get to test your management abilities in real-life situations and obtain insights into the world of brand & business managementContinuous coaching & mentoring- you will work with passionate people and receive both formal training as well as day-to-day mentoring from your managerDynamic and respectful work environment - employees are at the core; we value every individual and encourage initiatives promoting agility and work/life balancePaid Learning Experience: We treat you like a real full-time employee, not only in terms of the responsibility you take on, but also by providing you with a competitive monthly stipend.Just so you know:We are an equal opportunity employer and value diversity at our company. Our mission of Diversity and Inclusion is: "Everyone valued. Everyone included. Everyone performing at their peak".Job QualificationsTo be eligible, you must currently be in the second year of engineering (Bachelor's or Integrated Masters) at IIT Bombay, IIT Madras, NIT Trichy, or BITS Pilani, and be graduating in 2026.Job ScheduleFull timeJob NumberR000104609Job SegmentationInternships (Job Segmentation)Salary: . Date posted: 04/18/2024 09:20 AM

Data Analyst - Associate

JPMorgan Chase, Mumbai, Any

You will have a direct reporting line to a Senior Manager and will be directly responsible for Data Analyst to turn information into insight and insight into business proposals. Candidate will conduct full lifecycle activities to include requirements analysis and design, develop analysis and reporting capabilities, and continuously monitor performance and quality control plans to identify improvements.Job Responsibilities: Individual contributor who is expected to support the team of analytics process in developing and executing strategic plans for the analytics process. Oversee day-to-day operations of the analytics team, including managing project timelines, resource allocation, and performance management Collaborate with cross functional teams to ensure alignment of analytics initiatives with business objectives and priorities Assistant development and implementation of data governance policies and procedures to ensure data quality and integrity Provide guidance and support to analysts and data scientists in executing analytics projects and delivering actionable insights to stakeholders Contribute to the development of the analytics capabilities and competencies across the organization Develop and maintain best practices and standards for data management analysis and visualization Manage project timelines, resources allocation and performance management to ensure timely delivery of analytics insights. Provide coaching and development opportunities for team members to enhance their skills and capabilities in analytics Ensure that all work items are completed as per the agreed SLA. Foster and champion High Performance Culture where people are empowered to make decisions that affect their work/environment. Constant and regular review of all key aspects with the direct reports. Set expectations with direct reports, regarding positive motivation and serving as a role model through accountability. Develop and foster a team that is responsive to dynamic organizational and operational changes Responsible for overall Performance Management and Talent Review process. Any other work related to process re-engineering and working with stakeholders to ensure the process is streamlined as per discussion and agreement with stakeholders. Required Qualifications, Skills and Capabilities: Graduate with 6 to 10 years - Payments/Financial Operations Processing experience with a higher vintage and good team management experience in similar environment. Work experience as a Data Analyst, working Knowledge of SWIFT & international payment conventions & practices would be plus. Technical expertise regarding data models, database design development, data mining and segmentation techniques Strong knowledge of and experience with reporting packages Knowledge of statistics and experience using statistical packages for analyzing large datasets (Excel, etc.) Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy Strong Interpersonal skills to be able to communicate internally & externally and at all levels. Excellent written & oral communication skills in English. Strong personal computer and analytical skills. Ability to use creative problem solving techniques to solve business issues. Excellent analytical skills and knowledge of MS Access, Excel, PowerPoint, and Word. A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate. Technical expertise regarding data models, database design development, data mining and segmentation techniques Adept at queries, report writing and presenting findings Experience of working / partnering with Risk, Audit and Compliance to ensure that the overall organizational objectives are met. Project Management/ Implementation experience would be a plus. About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Salary: . Date posted: 04/18/2024 10:29 PM

Specialist I - Customer Service - Mumbai

JPMorgan Chase, Mumbai, Any

At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service Account Specialist's work is creative, exciting, and different every day.As a Specialist I in Customer Service, you will take approximately 80 - 120 inbound calls a day from checking and savings account customers. By building a strong rapport with your customer, you will be able to make an impact on the business. Your passion for customer service, inner competitiveness will allow you to excel in our fast paced environment.Job Requirements: Work in a call center environment that requires 100% phone-based customer interaction Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers Communicate with customers in a metrics-driven environment Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment Take ownership of each customer interaction while treating them with respect and responding with empathy Work both independently and in a team environment Abide by all applicable regulatory and departmental practices and proceduresRequired qualifications, capabilities, and skills: Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment High school diploma or GED required Preferred qualifications, capabilities, and skills: Ability to multitask using a computer and simultaneously provide customer support Comfortable in a fast-paced, consistently changing environment Previous experience working in a Hospitality, Restaurant or Retail industry Have a passion for helping people by solving problems, presenting, and explaining solutions Work Schedule:Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/18/2024 10:28 PM

Tandem Applications Support

JPMorgan Chase, Mumbai, Any

Job Description Working in Card Authorizations Application Support means you will use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm. In this role , you will oversee application deployments, application issues, including troubleshooting, maintaining, identifying, escalating and resolving. You will ensure that the production changes are made keeping best practices, lifecycle methodology and overall risk top of mind. While learning to fix application and data issues as they arise, you will also gain exposure to software development, testing, deployment, maintenance and improvement, in addition to production lifecycle methodologies and risk guidelines. Finally, you will have the opportunity to develop professionally -and to grow your career in any direction you choose.Responsibilities Oversee and execute the delivery of Tandem Authorizations applications changes; including root cause analysis, troubleshooting, maintaining, escalations and resolutions. Document, track, and research Tandem Authorizations technology reported issues. Research and resolve issues escalated from various areas such as internal alerts, Help Desks, Management, Support Groups and other departments. Provide accurate problem identification, ticket documentation and customer/vendor dialogue. Provide activity, progress and status reports to management and keeps management posted of any critical issues. Weekend support requirement and will involve support on Sat / Sun as part of shift-based coverage. Ensure that production changes are aligned to best practices, lifecycle methodology and sound risk management. Qualifications and Experience BS/BA degree or equivalent experience. Minimum 4 years of Application Support experience Hands-on experience working on TANDEM or HPE NonStop platform (e.g., Guardian and OSS environment) Experience with Monitoring Tools such as Splunk, Netcool, Control M, Dynatrace, Prognosis Working knowledge in one or more programming languages (COBOL, C++, TAL, TACL) Experience in internet protocol and behaviors preferred. Experience in a large-scale, high availability, fast paced, distributed environment. Experience with Tandem batch processing, including submitting jobs and validating data. Analytical mindset to drive identification of patterns/trends which would predict problematic situations. Ability to work collaboratively in teams and develop meaningful relationships to achieve common goal. Effective communication skills (verbal and written), with prior experience leading large conference calls. Ability to work independently as a self-starter and thrive in fast dynamic environment. About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/18/2024 10:26 PM