You are a strategic thinker passionate about driving solutions in "Business Analysis. You have found the right teamAs a Business Analyst in our " Access Management Group" , you will spend each day defining, refining and delivering set goals for our firmAs a Business Ops Analyst you will be responsible for leading a team of Production Analysts, delivering quality customer service to internal customers as the primary contact for processing user access requests, leveraging multiple tools and systems for execution. You will serve as a liaison to resolve access issues and will be responsible for complying with access control policies and standards.Job Responsibilities: Deliver quality customer service to internal customers as the primary contact for processing user access requests, leveraging multiple tools and systems for execution including the following: Lead a team of Production Analysts and provide coaching and development along with supporting strategic tool enhancements and decommissions. Execute strategic direction to improve the CCB access management delivery Serve as a liaison to the business and will be responsible for complying with access control policies and standards Collaborate and influence peer groups to manage risk and controls for the AMG production space Enhance processes and systems geared towards customer satisfaction, service levels etc. Establish scorecard metrics to evaluate the health and quality of assigned processes and overall team performanceRequired qualifications, capabilities and skills Bachelor's degree or equivalent experience with minimum 7 years of experience Leadership skills managing and developing a global team Strong understanding of business function access needs/controls, strategy and technology across the firm Demonstrated advanced troubleshooting and problem solving skills with a customer service focus Experience leading medium to large-scale initiatives and projects Demonstrated ability to influence people at a variety of levels, including executives both internally and externally Provides effective production support including accurate problem identification, ticket documentation, and customer dialogue Proactively identifies potential issues and implements preventative solutions to avoid impact Owns client issues ensuring appropriate parties are engaged for timely resolution Uses organizational, time management, and office automation skills to facilitate efficient job functionality Strong skills in MS Excel, Access, and PowerPointAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 04/05/2024 10:26 PM

Global FICC Transformation - Program/Project Manager - Vice President

JPMorgan Chase, Mumbai, Any

You are a strategic thinker passionate about driving solutions in "Project/ Program management". You have found the right teamAs a Project/Program Manager within our Digital & Platform Services Market Operations Transformation team, you will be tasked with defining, refining, and achieving the set objectives for our firm. Your responsibilities will include overseeing the delivery of Strategic End State Programs that aim to scale, reduce risk, and enhance the overall client experience. You will be leading governance routines, managing work streams and projects across Market Operations. This role necessitates collaboration with various internal teams and business leaders to deliver Target State Solutions that align with our strategy, cost optimization, regulatory reporting, and end state client experience.As a Project Manager for Markets Operations Cross-LOB Initiatives, you'll manage strategic and tactical projects, and provide analytical, reporting, communications, and change management support for Markets Operations senior management. Projects may include digitization/automation, operational efficiency, regulatory, control, business resiliency and/or people initiatives. Job Responsibilities: Lead, manage, and drive execution of key programs across multiple Markets Operations areas. Support the governance infrastructure and protocols of the program. Manage end-to-end delivery of projects/programs, partnering closely with teams across Operations, Technology, Sales & Trading, Data & Analytics, Legal & Compliance, Finance, Human Resources, and other corporate functions. This will include project planning and analysis, resource management, driving or overseeing project execution, and reporting of status to senior management. Conduct data collection, data analysis, and synthesis to develop recommendations for management or to inform management decisions. Leverage the latest digital tools and technologies to support development of scalable, leading-edge solutions. Provide reporting, analytical, communications and project support to senior Markets Operations management Design and documentation of organizational and operational processes to support program execution. Partner within the business and senior-level stakeholders to achieve stated goals. Lead problem solving and data driven decision making inclusive of process design, re-engineering, and target state modeling.Required qualifications, capabilities and skills Bachelor's degree required. Minimum10years project management / business analysis experience Markets or other related financial services experience is must; experience in an operations and knowledge of industry regulations Excellent written/verbal communication and presentations skills targeting various stakeholders and senior management. Intermediate/Advanced experience using Microsoft Office, including Excel, and PowerPoint Excellent analytical and logical thinking to understand and analyze complex business problems. Strong data analysis skills, including analysis of operational, process, and financial data. Strong organizational and prioritization skills, detail-oriented, and strong interpersonal and influencing skills. End-to-end project management experience, including scoping, business case development, implementation, results measurement and change management. Ability to analyze and resolve project-related issues and follow through with set objectives. Experience with emerging technologies and the latest digital tools About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Salary: . Date posted: 04/05/2024 10:24 PM

Data Center Operations Cluster Manager, BOM - DCO

Amazon, Mumbai, Any

BASIC QUALIFICATIONS - 9+ years of experience in Data Center Operations, IT Operations or similar roles - 6+ years of experience in managing managers. The ideal candidate must have team, organizational and planning skills, as well as stringent time management skills to balance workloads in a complex and dynamic environment. - 4+ years of experience with collecting and reporting key performance metrics and/or data modelling to continuously measure and improve operational status quo.DESCRIPTIONData Center Operations Manager for the world's biggest Cloud Infrastructure.Amazon Data Services India Private Limited ("ADSIPL") is growing rapidly, and we are looking for a Data Center Operations Manager to join our expanding Infrastructure Operations team.We are currently expanding our infrastructure management team and we are looking for a senior manager with experience in people leadership, a strong technical understanding of data center operations and infrastructure, and the drive and vision to take ADSIPL Data Center Operations into the future.The Data Center Operations Manager is a senior leadership role for our compute operations teams within an AWS region. They will have managerial responsibility for safety, security, availability, scaling, costs and efficiency for their department. They lead the team that is installing, maintaining, and de-commissioning network and server equipment in a safe, secure and cost-effective manner across the region. The Data Center Operations Manager must manage across each function but also have the ability to dive deep into any given function as needed.The successful candidate will be a highly driven, self-managed individual who demonstrates initiative and proactively seeks solutions to problems. The candidate will have a strong understanding of network and compute architecture and have experience managing repair requests in a high volume environment, as well as managing response to high severity events. They will have a strong track record of developing talent, and managing performance of their team and organization. They will be creating, tracking and controlling budgets; strategically planning through use of metrics; sponsoring, reporting and delivering large projects while proposing technical solutions to complicated problems. This position requires a candidate with the proven ability to drive continuous improvement and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment. Key job responsibilitiesAbout The Role:• Lead and supervise a team of Data Center Managers and Engineers across multiple data centers, installing, maintaining and decommissioning network and server hardware Oversee the safety, security, availability, quality, and performance of the team, while driving a positive customer experience. Strategic planning and forecasting; manage team and individual performance; delivering performance reviews, and address staffing needs Carry out supervisory responsibilities in accordance with the organization's policies and procedures Mentor, train and develop career progression for direct reports and members of the organization Obsess over team learning and development, both from a technical/functional and soft skills (critical thinking, emotional intelligence, and adaptability) development perspective Coordinate support of change management resources in partnership with electrical and mechanical operations teams Develop, improve, and share operational best practices across the region and with peers globally Ability to oversee and manage complex projects for delivery against tight timelines to exceed customer expectations. We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDPREFERRED QUALIFICATIONS- 5+ years of cumulative experience with information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, cabling best practices and IT service delivery principles and best practices- 4+ years of experience managing geographically dispersed teams - 3+ years of experience implementing LEAN/6 Sigma methodology (continuous improvement, 5 Whys, Root Cause analysis, etc.)- 3+ years of data driven experience to demonstrates initiative and proactively seeking solutions to problems - 3+ years of experience in excellent verbal and written communication- 3+ years of project management experience - 5+ years experience working with Linux or Unix systems administration or Network Operations - Proficiency in Microsoft Office - Word, PowerPoint, Excel, VisioSalary: . Date posted: 04/08/2024 10:32 AM

Sales Operations Leader | Manufacturing

Michael Page, Mumbai

Your main focus will be on IndiaYou will be involved in setting up the processes and service levels to ensure smooth and effective sales processesYou will be involved in creating consistency and streamlining of the processes as well as be involved in resource planning to support SalesYou will be expected to continuously improve the efficiency of the support processes - leading to a better efficiency and enhanced quality of our services as perceived by our customersYou will work with cross functional and regional teams to positively influence and implement changes that increase efficiencies of Associates or processes and increase customer satisfactionAdditional ad hoc support requests as requiredBachelor degree or equivalent with Medical background or understanding of regulated marketExperience working with cross-functional teams and ability to build and maintain internal and external relationshipsStrong negotiation, verbal and written communication skillsAbility to read, understand and work with complex contracts and contract principlesAbility to derive hypothetical risk scenarios from proposed business transactions; ability to articulate the sameStrong attention to detail and organizational abilitiesAbility to function independently and in a self-directed manner, while at the same time within a highly cooperative team environmentProven ability to take initiative and judge situations effectivelyProven competence to achieve results accurately and within required time framesAbility to travel approximately 30%

D&T Analyst I - Business Intelligence

General Mills, Powai, Mumbai, Any

India is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technology, Sales Capabilities, Consumer Insights, ITQ (R&D & Quality), and Enterprise Business Services. Learning and capacity-building is a key ingredient of our success. Shift Timings: 12 PM - 9 PMAbout General Mills We make foodthe world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we've been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell. How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives o n today through our leadership team who upholds a vision of relentless innovation while being a force for good. The awards and recognition we've received showcase our commitment to be a force for good: • World's Most Admired Companies, Fortune 2022 • America's Most Responsible Companies, Newsweek 2022 • 100 Best Corporate Citizens, 3BL 2021 • Best Places to Work for LGBTQ Equality, Human Rights Campaign 2022 • 100 Best Companies, Seramount 2021 • Diversity Best Practices Leading Inclusion Index, Seramount 2021 • Best Companies for Dads, Seramount 2021 • Best Companies for Multicultural Women, Seramount 2021 • Top 10 Companies for Executive Women, Seramount 2021 • Military Friendly Employer Bronze, VIQTORY 2021 • Best Place to Work, Canada, Greater Toronto, 2021 • Top 50 - India's Best Workplaces for Women, 2021 • Top Workplaces in Brazil, 2021 • Asia's Best Workplaces, 2021Hungry for What's Next We exist to make food the world loves, and it shows. Our passion for people, doing good and creating delicious food has energized us for over 150 years. Breaking away from the pack is how we win, so we need your unique perspectives: your quirks, 'crazy' ideas, rigor and insatiable curiosity to make it happen. We want people who constantly experiment, embracing the new and bold, who keep pushing to turn ideas into reality, no matter how big or small. We've learned becoming the undisputed leader in food means continuously reshaping, reimagining and rebuilding- that only happens when you surround yourself with those who are hungry for what's next. For more details check out www.generalmills.comGeneral Mills India Centre General Mills India Center (GIC) operates out of Mumbai and supports the global operations of General Mills. The center was established in 2005 and has grown in strength. Today, we are a vibrant and diverse team of over 1500 employees that come together to champion business services for the various global entities of General Mills in the areas of Business Operations, Analytics Consulting, Logistics, Finance, IT Development & Technology Consulting, Consumer & Market Intelligence, Sales Capabilities, Research & Development.Digital and Technology team Digital and Technology is the largest team in GIC, which focuses on understanding the latest and innovative trends in technology and leading the adoption of cutting-edge technologies at General Mills. The team closely collaborates with global business teams to understand business models and assess where technology can be leveraged to bring efficiency and disruption. Be it AI/ML, Data Science, IoT, NLP, Cloud, Infrastructure, RPA and Automation, Digital Transformation, Cyber Security, Blockchain or Enterprise Architecture, GIC Digital and Technology has something for every technology enthusiast who wants to work here. Our MillsWorks initiative is where we bring agile@scale delivery model to life. Here, business and technology teams work cohesively in pods as ONE team, driven by a singular mission and focused on delivering value for the Company. Our employees, who work on large technology projects of strategic importance, are the Digital Transformation change agents.Our service partnerships and employee engagement are centered on advancing equity and strengthening communities. We believe in an inclusive culture and trust in the power of people who have a passion for learning and growing with technology. We believe in "Work with Heart". Work with Heart is focused on results, not facetime. If you are passionate about the latest in technology and want to make an impact on the digital transformation journey of a Fortune 500 company, we're waiting for you. Job Overview Role:D&T Analyst I - Business Intelligence Location: Mumbai The Digital and Technology team of General Mills India Centre is looking for a passionate and enthusiastic individual to contribute as a BI Analyst. This role will report into Manager / Assistant Manager, DIV in India and functionally collaborate with the various verticals of General Mills. The DIV team caters to various reporting and visualization initiatives to support and aid in decision making processes for various Operational Units and functions across different geographies within General Mills. The team works directly with SME's, technical Consultants and Project Managers for developing and communicating business issues, project scope, key assumptions and considerations, data processing, data cleansing using data visualizations. In this role, you will independently build seamless rapport with business partners, address and manage business requests, establish solutions through visualization/automation projects and best in class collaboration. The work will be delivered with actionable analysis that showcases depth & breadth of business acumen.Role Responsibilities • Build visually intuitive Tableau Dashboards that communicate story in least possible time and most effectively using multiple data sources / databases. • Develop and deploy real time interactive executive dashboards leveraging Tableau and other visualization tools. • Follow Agile approach with various workstreams during design, development, and signoffs from stakeholders to roll out reimagined reporting solutions across the org. • Communicate effectively with business to understand requirements, anticipate customer needs more accurately and suggest best solution approaches for their requirements. • Effective interaction with internal technical teams (data, analyst, QA etc.) to provide them exact inputs for building data models per Dashboard requirements. • Strong ability to research and find technical solutions via technical community collaboration. • Expertise in SQL querying - can independently mine data to translate Business data needs into creative visualizations. • Independently resolve queries / business questions from Solution Managers and contribute during product team/scrum discussions • Work alongside of peers and inculcate best practices (data prep tools, connected data approaches, data cataloguing etc. which can elevate the team's ability to tackle business and technical challenges • Provide innovative ideas/solutions leveraging Continuous Improvement tools. • Exploring ideas to develop and implement standard processes, tools/solutions to ensure best practices are followed in the deliverables • Collaborating with business partners to use best approach in data - gathering, cleansing & representation. • Manage time across multiple reports / projects and ensure timely delivery while maintaining accuracy. • Create & maintain documentation for reports / projects.Must - have technical skills and experience • Hands on experience and proficiency in designing and building dashboards independently using Tableau. • Intermediate to Advanced SQL knowledge (Experience with data architecture, knowledge of building/troubleshooting queries) • Experience working on large data sets including Data Lake / GCP • Good understanding of developing Pivot tables, writing complex formulas, conditional formatting, and other key features of the Excel tool. • Excellent communication skills - verbal and written • Excellent stakeholder management skills • Good analytical skills • 3+ years of relevant experience in reporting / dashboarding development • Bachelor's Degree / B.E. / M.Sc. ITGood to have skills • Tableau certification • Understanding of CPG industry • Masters' degree/MBA/PGDBA • Working knowledge of VBA automation. • Knowledge of Alteryx / Looker / LookML / Trifacta Dataprep / BigQuery / PowerBISkill proficiency expectations Expert level Intermediate Level Basic Level • Tableau • Microsoft Excel • Data Extraction/ Testing -SQL / GCP / Data lake • VBA Automation • Looker / LookML • BigQuery • BOBJCOMPANY OVERVIEWWe exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best - bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what's next.Salary: . Date posted: 04/16/2024 01:21 PM

Tandem Applications Support

JPMorgan Chase, Mumbai, Any

Job Description Working in Card Authorizations Application Support means you will use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm. In this role , you will oversee application deployments, application issues, including troubleshooting, maintaining, identifying, escalating and resolving. You will ensure that the production changes are made keeping best practices, lifecycle methodology and overall risk top of mind. While learning to fix application and data issues as they arise, you will also gain exposure to software development, testing, deployment, maintenance and improvement, in addition to production lifecycle methodologies and risk guidelines. Finally, you will have the opportunity to develop professionally -and to grow your career in any direction you choose.Responsibilities Oversee and execute the delivery of Tandem Authorizations applications changes; including root cause analysis, troubleshooting, maintaining, escalations and resolutions. Document, track, and research Tandem Authorizations technology reported issues. Research and resolve issues escalated from various areas such as internal alerts, Help Desks, Management, Support Groups and other departments. Provide accurate problem identification, ticket documentation and customer/vendor dialogue. Provide activity, progress and status reports to management and keeps management posted of any critical issues. Weekend support requirement and will involve support on Sat / Sun as part of shift-based coverage. Ensure that production changes are aligned to best practices, lifecycle methodology and sound risk management. Qualifications and Experience BS/BA degree or equivalent experience. Minimum 4 years of Application Support experience Hands-on experience working on TANDEM or HPE NonStop platform (e.g., Guardian and OSS environment) Experience with Monitoring Tools such as Splunk, Netcool, Control M, Dynatrace, Prognosis Working knowledge in one or more programming languages (COBOL, C++, TAL, TACL) Experience in internet protocol and behaviors preferred. Experience in a large-scale, high availability, fast paced, distributed environment. Experience with Tandem batch processing, including submitting jobs and validating data. Analytical mindset to drive identification of patterns/trends which would predict problematic situations. Ability to work collaboratively in teams and develop meaningful relationships to achieve common goal. Effective communication skills (verbal and written), with prior experience leading large conference calls. Ability to work independently as a self-starter and thrive in fast dynamic environment. About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/18/2024 10:26 PM

Consultant - SC Advanced Analytics, Digital Mfg & OU Analytics

General Mills, Powai, Mumbai, Any

Position Title Consultant - Digital Mfg Analytics Function/Group Corporate Location Mumbai, India Shift Timing 1:30 PM to 10:30 PM IST Role Reports to Manager - SC Advanced Analytics Remote/Hybrid/in-Office Hybrid ABOUT GENERAL MILLS We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we've been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell. How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.comGeneral Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people. With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS). For more details check out https://www.generalmills.co.in We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow. JOB OVERVIEW Function Overview The GIC Supply Chain team manages end-to-end operations, encompassing planning, sourcing, manufacturing, logistics, and analytics. They strategically plan to meet market demands, optimize sourcing, ensure efficient production, and oversee the seamless movement of goods from production to delivery. The team employs advanced analytics throughout these processes, fostering adaptability and operational excellence. This collaborative approach ensures a well-coordinated supply chain that aligns with both organizational goals and dynamic market conditions. Link Purpose of the role Supply chain analytics group is responsible for delivering the solutions and developing the capabilities which enables better decision-making in supply chain. This team works closely with all supply chain functions (i.e. plan, source, make, deliver and customer service teams), business units and other cross functional partners for developing solutions to drive business value. This team also drives step-change innovation and improvements in business practices by delivering actionable insights through advanced analytics and supply chain expertise.This role is in the Digital Manufacturing analytics team that supports the Manufacturing and Engineering teams by developing advanced analytics solutions to identify and analyze opportunities corresponding to manufacturing performance, HMM, human safety and food safety. The primary responsibilities of this job are to develop innovative solutions by leveraging analytics techniques like descriptive, diagnostic, predictive and prescriptive modeling, statistical analysis and operations research techniques. This is an individual contributor role that includes project lead responsibilities, stakeholder management, project management, coaching and mentoring the analysts in the team.The individual needs to have a strong problem solving mindset. The kinds of problem statements that we get in this role need strong analytical knowledge, understanding the various manufacturing and plant floor problems and developing sustainable solutions for the same. Choosing the right technique for the right problem is critically important. The solution base may range from descriptive, diagnostic, predictive & prescriptive analytics. Hence, and indepth understanding of various analytics methods is necessary and along with an end to end solutioning mindset. KEY ACCOUNTABILITIES Requirement Gathering and Project Management (20% of Time) • Understand the business problem • Project charter- Business context, Scope, Outcome & success criteria • Identify area of the analysis - Data Science or Operations research model , (using the right technique for the right project) • Understand data availability & analytical usage • Work with the scrum master to put together the team, project time lines and user stories Analytics Models design, development & Improve (40% of Time) • Ideating and Executing improvement ideas to drive efficiency & standardization • Historical data analysis • Descriptive/Diagnostic/Predictive/Prescriptive Model design • Effectively review and deploy results to stakeholders using effective visualizations. Working with other data analysts, data scientists and visualization analysts in the team to achieve the same • Perform automated testing on the models • Support bug fixes/enhancements on existing models Output (20% of Time) • Provide actionable insights to the stakeholders using the appropriate tools - effective presentations, visualizations. • Sustain the models by effectively using DevOps/MLOps and necessary documentation • Deployment and Sustained support for all the applications Training / Knowledge (20% of Time) • Mentor & train team members on data preparation, diagnostics, predictive analytics, R, Python and Manufacturing analytics • Process standardization and documentation • Working on Individual development plans MINIMUM QUALIFICATIONS Full Time graduation from an accredited university (Mandatory). 4 years of related experience Demonstrated high analytical mindset to lead and develop new analytical capabilities. Demonstrated high stakeholder engagement and ability to lead projects through collaborative efforts. High Problem-solving mindset Can work independently and take decisions without seeking help from Supervisor. Strong project management and organizational skills. Experience supporting and working with cross-functional teams in a dynamic environment. Analytics Experience - Descriptive, Diagnostic, Predictive and Prescriptive Programming Language - R, Python, Intermediate SQL Tools - Excel, Tableau/Power BI Understanding of Supply Chain/ Manufacturing Technical/Process Leadership Energizing & Develop People Learning Agility Problem Solving mindset PREFERRED QUALIFICATIONS Master's degree 5+ years of related experience Major Area of Study in any of the below Operations Research Masters in Analytics Mechanical/Industrial/Production Engg Statistics Experience working on DevOps/MLOps, Git & GCP. COMPANY OVERVIEWWe exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best - bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what's next.Salary: . Date posted: 04/18/2024 01:20 PM

Business Systems Analysis - Associate

JPMorgan Chase, Mumbai, Any

This role requires extensive interaction with business stakeholders, Project Managers and Business analyst. The candidate has to possess strong problem solving and reasoning skills as the business problem sometime is not clear or very straight forward. In-depth understanding of banking product is good to have. The role will offer you an opportunity to dig deeper and enhance your banking product understanding and knowledge about day to day working knowledge of sub-products of the same like Regulatory Operations, KYC Operations, CBO organization etc.Job Responsibilities:Become Subject Matter Expert on data used in Monitoring reports in order to help guide developers, when requiredAssist in writing use cases for program testingAssist in root cause analysis for issues identified in testing and vettingRespond to data questions from our business partners. This will involve reading SQL, SAS code and Alteryx to get data that is being requestedGather and document requirements for new reportsManage the Evergreen Process to ensure our reports stay currentRecommend solutions for solving complex business challengesContinually challenge yourself to expand and strengthen your skillsEffectively communicate with BA and Developers on the issues identifiedAbility to work under deadlinesDevelop test plan, code validation procedures, job aids, tools and approaches and effective communication of defectsPerform code to business requirement validationWrite queries and run frequencies to validate population and output filesEnsure correct formatting and logic of all output files Required qualification, capabilities and skills :Minimum of a Bachelor's degree or equivalent in business or Master's degree in any of the Quantitative disciplines is preferred.Understanding on banking product.Can identify problems effectively, systematically frames the problem, then leverage tools to identify multiple potential solutions and select the most feasible solutionExcellent communication and presentation skills to different audience levelsMust be able to quickly and objectively analyze and evaluate issues and form decisionsStrong attention to detail and ability to raise questions and seek clarification as requiredSelf-motivated team player. Must possess the ability to research and resolve issues independently while working across teams to acquire needed informationPrior business requirements, procedures and documentation experience preferredPrior Quality Assurance and User Acceptance Testing experience preferred, Agile experience preferredBanking domain expertiseAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 04/19/2024 10:26 PM

Consultant - DevOps

General Mills, Powai, Mumbai, Any

India is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technology, Sales Capabilities, Consumer Insights, ITQ (R&D & Quality), and Enterprise Business Services. Learning and capacity-building is a key ingredient of our success. Shift Timings: 11 AM- 8 PMAbout General Mills We make foodthe world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we've been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell. How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. The awards and recognition we've received showcase our commitment to be a force for good: • World's Most Admired Companies, Fortune 2022 • America's Most Responsible Companies, Newsweek 2022 • 100 Best Corporate Citizens, 3BL 2021 • Best Places to Work for LGBTQ Equality, Human Rights Campaign 2022 • 100 Best Companies, Seramount 2021 • Diversity Best Practices Leading Inclusion Index, Seramount 2021 • Best Companies for Dads, Seramount 2021 • Best Companies for Multicultural Women, Seramount 2021 • Top 10 Companies for Executive Women, Seramount 2021 • Military Friendly Employer Bronze, VIQTORY 2021 • Best Place to Work, Canada, Greater Toronto, 2021 • Top 50 - India's Best Workplaces for Women, 2021 • Top Workplaces in Brazil, 2021 • Asia's Best Workplaces, 2021Hungry for What's Next We exist to make food the world loves, and it shows. Our passion for people, doing good and creating delicious food has energized us for over 150 years. Breaking away from the pack is how we win, so we need your unique perspectives: your quirks, 'crazy' ideas, rigor and insatiable curiosity to make it happen. We want people who constantly experiment, embracing the new and bold, who keep pushing to turn ideas into reality, no matter how big or small. We've learned becoming the undisputed leader in food means continuously reshaping, reimagining and rebuilding- that only happens when you surround yourself with those who are hungry for what's next. For more details check out www.generalmills.comGeneral Mills India Centre General Mills India Center (GIC) operates out of Mumbai and supports the global operations of General Mills. The center was established in 2005 and has grown in strength. Today, we are a vibrant and diverse team of over 1500 employees that come together to champion business services for the various global entities of General Mills in the areas of Business Operations, Analytics Consulting, Logistics, Finance, IT Development & Technology Consulting, Consumer & Market Intelligence, Sales Capabilities, Research & Development.Digital and Technology team Digital and Technology is the largest team in GIC, which focuses on understanding the latest and innovative trends in technology and leading the adoption of cutting-edge technologies at General Mills. The team closely collaborates with global business teams to understand business models and assess where technology can leverage to bring efficiency and disruption. Be it AI/ML, Data Science, IoT, NLP, Cloud, Infrastructure, RPA and Automation, Digital Transformation, Cyber Security, Blockchain or Enterprise Architecture, GIC Digital and Technology has something for every technology enthusiast who wants to work here. Our MillsWorks initiative is where we bring agile@scale delivery model to life. Here, business and technology teams work cohesively in pods as ONE team, driven by a singular mission and focused on delivering value for the Company. Our employees, who work on large technology projects of strategic importance, are the Digital Transformation change agents.Our service partnerships and employee engagement are centered on advancing equity and strengthening communities. We believe in an inclusive culture and trust in the power of people who have a passion for learning and growing with technology. We believe in "Work with Heart". Work with Heart is focused on results, not facetime. If you are passionate about the latest in technology and want to make an impact on the digital transformation journey of a Fortune 500 company, we're waiting for you.Job Overview Role: Consultant - DevOps Location: Mumbai We have an exciting opportunity to join the Platform Engineering team to advance the Infrastructure and CICD operation toward the scalable and cloud ready vision through automation, DevOps and Site Reliability Engineering (SRE)We are looking for someone with extensive experience in across the Software development lifecycle and either has prior experience or is willing to learn how to develop application that integrates with Infrastructure. You would be responsible for managing GMI's application hosting infrastructure across locations and cloud providers. Primary responsibilities includes operational excellence, infrastructure design consultation and implementation for new systems. Secondary responsibility includes owning the Automation platform and ensuring it is future ready.Role Responsibilities DevOps CI/CD and Integrations: • Experience in DevOps tools like GitHub Actions workflow, Jenkins for CI/CD • Experience in artifact management tool like JFrog Artifactory • Well versed with deployment of custom applications written in .NET Core/ .NET Framework, Python on different platforms like Windows servers, Kubernetes, and cloud • Setting up CI/CD pipelines for owned solutions. • Work with stakeholders including the Product, Developers, Data & Analytics teams and support their infrastructure needs. • Identify, design, and implement internal process improvements by automating manual processes, optimizing data delivery for greater scalability, etc. • Design and implement Disaster Recovery strategies for owned tech stacks. • Comply with audit and other reporting requirements.Technical Competencies • Lead cultural change for adoption of new technologies. • Influence and participate in the transformation process by identify the likely Hosting topology, approaches and platforms that will be used. • Own the technical/product road map for DevOps and tools used, like GitHub Actions, Jenkins, Stac, Argo, Artifactory/ X-Ray, Terraform and GCP. • Translation of strategy and architecture into a highly available and secure technical implementation, in accordance with best practices. • Continuous monitoring and optimization of the cloud implementation for technical and cost efficiencies • Continuous support of, and collaboration with, other development teams and projects. • Review upgrade/migration projectsMust - have technical skills and experience • 6+ years of overall Application Development Experience • 2+ of relevant Experience with DevOps and DevOps tools like GitHub/ GitHub Actions workflow, Jenkins, Azure DevOps, Artifactory, Terraform, Kubernetes, Unit Test, Jira, etc. • Experience supporting Application delivery platform with delivery end points across Cloud providers and technologies (PaaS, FaaS, Container) • Deep knowledge of Object-Oriented programming • Strong knowledge of C# and the .NET web framework • Experience using JavaScript frameworks and libraries, such as React, Angular, Vue etc. • Ability to write effective unit, integration, and end-user automation tests.Good to have skills • Scripting Languages: Python, NodeJs, Bash • Experience in building/ deploying applications on Kubernetes/ GKE • Middleware Platform Management: Message Broker, API Gateway, APIGEE, Secrets Management tools like HashiCorp Vault, etc. • Experience in building cloud native applications/ micro services • Creating resources on cloud using Terraform • Ability to manage multiple priorities in a dynamic environment. • Strong aptitude to learn and passion for problem solving. • Excellent communication skills in coordinating with different stakeholders.COMPANY OVERVIEWWe exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best - bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what's next.Salary: . Date posted: 04/19/2024 01:21 PM

Payments Global Client Service Manager

JPMorgan Chase, Mumbai, Any

Job responsibilitiesDirects the daily activities related to staffing and specialist preparedness. Accountable for implementation of strategic initiatives relative to product strategy as well as staffing and specialist support. Work in partnership with technical counterparts to ensure that appropriate tools and strategies are effectively implemented within the operation.Anticipate evolving client needs and develop strategies to meet those needsDirectly responsible for the team performance, ensuring staff is appropriately trained and supported. Ensure that the team has the tools necessary to maximize the timely and complete resolution of client interactions while meeting client satisfaction standards.Evaluate and execute appropriate staffing plans in order to achieve site and product SLA goals. Directly shapes client service strategies and execution including the communication and administration of strategic initiatives. Works on cross-regional and cross-functional teams and initiatives.Ability to recognize and avert risks to the bank on payment and client data protection related matters and responsible for managing applicable operational risk. Ensures that annual goals are delivered within budget and implements plans to support long-term business objectives. Works with other functional areas to ensure seamless delivery to customers. May coordinate cross functional or operational resources.Manage the daily processes regarding the investigation of customer inquiries. This would include overseeing the prioritizing and distribution of work performed by the team.Required qualifications, capabilities, and skillsDevelop a high-performing team. Identify staff development needs while providing timely feedback. Review the development and performance management plans for all team members.Maintain, update, analyze and report on production statistics. Review trends and provide recommendations to improve client satisfaction, efficiency, and control.Review and make recommendations to sales and product managers on opportunities to improve products and/or delivery of service.Ensure risk and escalation procedures are adhered to at all times.Perform regular reviews of policies and procedures assuring new processes or process changes are documented and that all processes are tested regularly according to risk management guidelines.Responsible for leading and managing multiple projects.Works directly with senior managers globally to identify technology, resource and/or process needs. JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/Disability/VeteranAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 04/22/2024 10:23 PM