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Senior Support Consultant Salary in Mumbai - PayScale

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Business Consultant - Sales Strategy & Intelligence
General Mills, Powai, Mumbai, Any
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For more details check out http://www.generalmills.comGeneral Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people. With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC), Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI), Global Shared Services (GSS), Finance Shared Services (FSS) and Human Resources Shared Services (HRSS). For more details check out https://www.generalmills.co.in We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow. JOB OVERVIEW Function Overview GIC Sales Strategy & Intelligence team partners with our global General Mills sales teams in providing them with analytical horsepower and enable business continuity so they can focus on core activities - Selling, driving distribution gains and optimizing merchandising plans to deliver sales volume targets. We enable customer, pricing & promotion strategies across the global markets through our focused capabilities of Sales Execution, Trade & Strategic Revenue Management and Category Management. Teams within function are aligned to the above focused capabilities for each of our markets and each team member specializes in domains of Advanced Analytics, Visual Insights & Planogramming. We are a family of Data analysts, Business analysts and Business Consultants with diverse opinions, cultures and passions and are united by our desire to serve the world by making food people love. We apply the principles of analytics to everything we do, constantly experimenting to discover new ways to add value to our stakeholders, customers and team members. Link Purpose of the role The GIC Sales Canada Capabilities team is looking for someone with a learning mindset who is passionate about Revenue Management/Pricing and energized by working at the intersection of Sales, Finance, Data and Analytics, Brand, CMI and Capabilities. You will be hands on, action oriented, and accountable as we continue to build a best-in-class Global Revenue Management capability that helps drive the performance of General Mills now and into the future.In this role, you will support the Market Strategy & Revenue Management team within the Canada business by providing them with SRM support. You will be providing analytic rigor across all 5 levers of SRM (Price, Trade, Price Pack Architecture, Mix, and Terms) to drive top line and/or bottom-line results for GMCC.Strong candidates for this role will demonstrate exceptional prioritization and communication skills (written & verbal), analytic acumen (analysis and measurement) as well as experience/passion for learning and development.The team member will build a seamless rapport with the point of contact overseas, address and initiate business requests, establish solutions through sophisticated reporting/ tool building and superior presentations/visuals; the work completed will be sent with an actionable analysis that showcases depth & breadth of business acumen.The team member must have a strong grasp of alternatives and use their thought leadership to make calculated decisions to influence how projects and capabilities shape up - this includes leveraging well-conceived proof of concepts. 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Leverage and embed SRM Tools, when available Provide support and/or act as subject matter expertise on all 5 levers of SRM: Price, Trade, Price Pack Architecture, Mix, and Terms Collaborate across boundaries to learn and implement best-in-class SRM techniques, pre-existing solutions, tools, platforms etc. Identify opportunities to utilize in-house forecasting models to support market initiatives, analyze options, measure, and track results Accelerate engagement with the business by building a brand for self/process and displaying strong stakeholder management skills Comprehend the business strategy, fluidly connect the dots between various performance indices and find synergies in process and lead execution Partner with business/ SRM experts to eliminate market knowledge gaps & drive success through cross-team collaboration Champion SRM via outstanding support; becoming a valued counsel to the business Stakeholder Management Demonstrate effective stakeholder management to deliver high level of customer satisfaction via tangible outputs. Agility towards stakeholder engagement and management in the event of Organization Change or Repurposed goals. Coherence in ideas and communication on project goals, planning, execution, risk management, iterations, and success metrics Dynamic and expedited generation of value - Identify business prospects to discover significant business worth, persuade various stakeholders to recognize the worth, and successfully get support. Aligning with Senior Leadership to drive the vision by working through multiple stakeholders, both internal and external Operational & Executional Excellence Maintain highest level of timeliness and accuracy in all service delivery. Effective stakeholder management to deliver high level of customer satisfaction. Enable standardization across different processes/markets within and across verticals. Contribute towards increasing the process/capability maturity (PEM & LDT model) 100% compliance to Business Continuity Plan (BCP) & Crisis Management readiness Continuous Improvement mindset to deliver Executional Excellence, and Project Management Drive and comply with CI mindset by identifying opportunities to automate, eliminate, standardize, outsource. Collaborate across boundaries in real time to learn and implement best-in-class techniques, pre-existing solutions, tools, platforms etc. Maintain a lens of continuous improvement for the projects, process & larger team - cross functional lens and overseas partnership included. Design trainings based on needs of the team around key concepts, skills and applications and drive execution Participate actively in organizational initiatives and represent the function MINIMUM QUALIFICATIONS Education - Full Time Bachelors from an accredited university (Mandatory). Well-developed communication and interpersonal skills. Attention to detail, ability to complete given tasks with accuracy Self-motivated and detail oriented with the ability to perform well in a fast-paced & changing environment Multitasking ability - learn and implement a host of tools/databases and software's/platforms Design, execute and market Proof of Concept. Strong Story telling skills with Selling & Influential Communication Intermediate/ High proficiency in Microsoft applications (Excel & PowerPoint) Basic/Intermediate with data manipulation and visualization packages (i.e. Tableau, Qlik, Alteryx, Spotfire, GCP, DataPrep) PREFERRED QUALIFICATIONS Preferred Majors: Business Management, Statistics, Marketing, Retail, Economics 4-7 years of relevant Business Reporting, Analytics & Visualization experience in CPG (or related) industry. Experience with market data analysis tools is required (experience working with ACNielsen and IRI preferred.) Expertise in General Mills USRO Trade planning cycle & concepts Expertise in POS & Shipment data, recognizing patterns for GMI categories and/or customers. Familiarity with syndicated data sets (Nielsen/IRI/SPINS), Financial data, trade system data 4-5 yrs of Experience partnering with teams to create visualizations & models (Tableau, financial, econometrics, machine learning) Experience working with loyalty data like shopper card and/or household panel Align with Company Values - Do the right thing all the time; Play to win; Grow and Inspire; Win as a team; Act boldly move quickly Salary: . Date posted: 04/15/2024 01:18 PM
Tandem Applications Support
JPMorgan Chase, Mumbai, Any
Job Description  Working in Card Authorizations Application Support means you will use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm. In this role , you will oversee application deployments, application issues, including troubleshooting, maintaining, identifying, escalating and resolving. You will ensure that the production changes are made keeping best practices, lifecycle methodology and overall risk top of mind. While learning to fix application and data issues as they arise, you will also gain exposure to software development, testing, deployment, maintenance and improvement, in addition to production lifecycle methodologies and risk guidelines. Finally, you will have the opportunity to develop professionally -and to grow your career in any direction you choose.Responsibilities Oversee and execute the delivery of Tandem Authorizations applications changes; including root cause analysis, troubleshooting, maintaining, escalations and resolutions. Document, track, and research Tandem Authorizations technology reported issues. Research and resolve issues escalated from various areas such as internal alerts, Help Desks, Management, Support Groups and other departments. Provide accurate problem identification, ticket documentation and customer/vendor dialogue. Provide activity, progress and status reports to management and keeps management posted of any critical issues. Weekend support requirement and will involve support on Sat / Sun as part of shift-based coverage. Ensure that production changes are aligned to best practices, lifecycle methodology and sound risk management. Qualifications and Experience BS/BA degree or equivalent experience. Minimum 4 years of Application Support experience Hands-on experience working on TANDEM or HPE NonStop platform (e.g., Guardian and OSS environment) Experience with Monitoring Tools such as Splunk, Netcool, Control M, Dynatrace, Prognosis Working knowledge in one or more programming languages (COBOL, C++, TAL, TACL) Experience in internet protocol and behaviors preferred. Experience in a large-scale, high availability, fast paced, distributed environment. Experience with Tandem batch processing, including submitting jobs and validating data. Analytical mindset to drive identification of patterns/trends which would predict problematic situations. Ability to work collaboratively in teams and develop meaningful relationships to achieve common goal. Effective communication skills (verbal and written), with prior experience leading large conference calls. Ability to work independently as a self-starter and thrive in fast dynamic environment. About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/18/2024 10:26 PM
Data Center Design Manager, Data Center Engineering
Amazon, Mumbai, MH, IN
DESCRIPTIONAs a Data Center Design Manager you will be part of a global engineering leadership team, comprised of highly effective Architects, Structural, Civil, Mechanical, Electrical, and Control Engineers. AWS drives the engineering on our capacity delivery projects. This unique vantage point allows the Design Managers to maintain a close connection with project details and drive project outcomes. You will have impact on the design direction and ability to improve design delivery for all India projects, while establishing design procedures and protocols for the development of future systems. This role is an opportunity to collaborate with many facets of the AWS organization, external engineering resources and regulatory agencies.Amazon’s Data Centers are industry leading examples of innovation in the areas of space utilization, energy efficiency, and cost effectiveness. We are known for our speed to market and reliability. This role sits within the global team responsible for the design and operation of critical Data Center facilities located throughout the world. Our Design Team is on the forefront of creating and delivering the most innovative products to our customers; and are known for being a diverse and upbeat team that is changing the face of Cloud Computing. We continue to grow and are looking for team members that can support our speed to market, raise the bar, and have a desire for professional growth and continuous learning. Amazon’s work environment is unique in every aspect and offers an exceptional opportunity for the right candidate. At Amazon we highly support continued learning opportunities and focus on continued employee development.Key job responsibilities- Leading a team of engineers in the design of data center critical infrastructure systems- Facilitating weekly meetings with internal engineer resources, internal customers and external consultants to address design issues, design coordination, meet design milestones and escalate as needed.- Driving process improvements and process implemention - Creating and tracking metrics related to cost, quality and duration of design as well as collecting data from construction and commissioning teams as designs are implemented.- Establishing capital project design budgets, contributing to complex business cases for existing region and new region deployment.- Collaborating with AWS finance teams to secure funding for projects.- Working in partnership with AWS Engineering leads to schedule engineering resources and influence design changes based on internal customer needs.- Partnering with internal customers to establish project scope, schedule and deliverables.- Managing document controller’s workflow and audit of deliverables- Managing the interfaces, stakeholders coordination and have oversight on follow-through from DD to design, to construction to operations across project life cycle- Driving the pre/post construction permit/statutory approvals as required by respective jurisdictions- Managing the design submittals process during construction in coordination with construction team, contractors, external design consultant, other stakeholders We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDBASIC QUALIFICATIONS- Bachelors Degree in Engineering or Architecture- Minimum of eight (8) years professional experience in data center or mission critical facility design with basic fundamental knowledge of multi-disciplinary mission critical systems, design process, per-construction requirements and the construction process- Minimum of two (2) years of Project Management or Project Lead experience including RFQ/RFP process, selecting engineering teams, developing budgets, coordinating multiple consultant teams and facilitating meetingsPREFERRED QUALIFICATIONS- Professional Engineering or Architectural License- Experience directly related to data center design, construction, operations, and/or facility maintenance- Direct experience with design or construction administration of a multi-disciplinary infrastructure projects - Direct experience with delivering data centers design projects, including procurement and commissioning of facilities- Functional knowledge of industry standards, environmental codes, building codes and safety standards including International Building Code- Ability to communicate complex technical issues to senior leadership or non-engineers, develop basic business case financial projections and create performance metrics- Direct experience in negotiating with regulatory agencies regarding departures from building code and construction change orders- Working Knowledge of Sharepoint, BIM/Revit, MS Project, Salesforce and Procore software