Job summary:Join JPMorgan Chase's APAC Solution Center, a first-line client service team providing top-tier service to our Treasury Services corporate and financial institution clients. We're seeking an experienced professional with a minimum of 6 years in the Client Service Manager portfolio to join our Payments team.As a Client Service Associate in the Payments team at JPMorgan Chase, you will be responsible for various customer service and relationship management activities, as well as operational controls for an assigned portfolio of clients.Job responsibilities: Provide prompt and value-added inquiry services and solutions for J.P. Morgan Treasury Services clients Handle day-to-day client inquiries and requests relating to their accounts and transactions Take ownership in pending cases by following up closely and providing proactive updates to clients Ensure risk/compliance guidelines are followed at all times while meeting client needs; Identify and escalate issues in a timely manner Perform maintenance requests e.g., signature updates, call-back list updates, SA updates, etc. Coordinate/Follow-up with internal partners Gather and compile information e.g., interest setup/rates, account list, pulling of account statements, payment cut-off time, etc.Required qualifications, capabilities, and skills: Client Satisfaction Resolve phone and written inquiries from clients and internal partners Log, track all incoming work into call tracking system within 24 hours Ensure first call resolution Provide client updates on unresolved cases Provide a high standard of client service. Ensuring that all client inquiries are resolved to their satisfaction through intensive partnership with other departments locally and globally. Client IntimacyAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Salary: . Date posted: 04/03/2024 10:24 PM

Data Center Technician, Data Center Operations (DCO)

Amazon, Mumbai, Any

BASIC QUALIFICATIONS- High school or equivalent diplomaDESCRIPTIONData Center Operations designs, installs & maintains the world's largest Cloud Computing Infrastructure. We are looking for skilled Data Centre Operation Technician at Amazon Data Services India Private Limited ("ADSIPL") with a passion for technology to help us expand AWS Cloud offerings to the next level.To keep up with this demand on both disk and network capacity, we continue to expand our Data Centers in India. Also, our content delivery AWS service, CloudFront, has expanded its Data Centers presence by over 50% worldwide in the last 12 months and are expecting to increase by a similar number over the next 12 months. This requires talented people to build & manage. We hope it is you! Come and work for the world's most Customer Centric Company. The location for this job to be discussed, as there may be opportunities in several India locations.The Opportunity: Data Centre Operation Technician This role is a unique opportunity to work in some of the most cutting-edge data centers in the world. ADSIPL's data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in India.A Data Centre Operation Technician at ADSIPL, expectation from role are:• You work as part of the Operations team, whose primary responsibility is the maintenance and upkeep of the data center infrastructure.• your role and responsibilities include, but are not limited to, server rack installation, hardware break-fix on various components, troubleshooting network issues also responding to emergent situations that affect operational stability.• You may be the primary contact point for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Technical Operations) and external service partners (Hardware Vendors, Contractors, Service Providers among others).• You will work and meet SLAs against assigned trouble tickets via a directed workflow, be the first line touch point for hardware troubleshooting and technical issues.• You perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.• You participate in team meetings for metric analysis and to discuss achieving daily/weekly goals.• You possess knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge• You contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment.• More experienced technicians may assist in training less experienced members of the team.* This position also has a physical component requiring the ability to lift & rack equipment up to 20kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.* This role involves covering 24x7 shift rotationWe are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDPREFERRED QUALIFICATIONS- Experience with computer hardware troubleshooting and repairSalary: . Date posted: 04/04/2024 10:20 PM

Data Center Engineering Operations, DC Communities

Amazon, Mumbai, MH, IN

DESCRIPTIONAmazon is expanding the Data Center management team in India. This position within Amazon Data Services India Private Limited (ADSIPL) requires broad Data Center knowledge with Subject Matter Expertise (SME) in as many specific fields as possible. The location for this job to be discussed, as there may be opportunities in several India locations. This position serves as the primary operational resource to support ADSIPL within its owned and operated Data Centers in India. This position will provide a central point of ownership and accountability for the overall ‘hands-on’ management of the Mechanical, Electrical (M&E) and across ADSIPL’s portfolio of Data Centers in India. This position will be responsible for the overall operation and maintenance of the critical infrastructure supporting IT operations within the Indian Data Center space. It will also include event management, incident management, problem management, change management, and cost/contract management. In addition, this will include the relationship management with the landlords, critical facility vendors, Data Center Construction team, Data Center Operations team, Technical Program Managers, Security team, and Logistics team in India. The position will require 24x7 on-call, scheduled weekend work support and rotational shift. The location for this job to be discussed, as there may be opportunities in several India locations. Primary responsibilities and SME fields include, but are not limited to: Operations and Maintenance: · Ownership of all Data Center changes/events/incidents/problems from beginning to end as well as overseeing the completion of post-mortems, root cause analysis and follow-up resolution actions. · Responsible for ensuring maintenance/ repairs of site-critical facility infrastructure or a Data Center are planned and executed to the best interest of the business. · Responsible for Asset and Inventory management. · Develop and maintain method statements, standard operating procedures, emergency response procedures, preventive maintenance programs, and all technical documentation. · Ensure standardization and consistency with best-in-class operating practices. (Technical Writing Skills and Automation) · Develop a complete, deep knowledge of the design intent, operational alternatives and contingency plans related to all Data Center systems. · Manage the engineering aspects of the Data Centers related to financial and cost control, code and regulatory compliance, personnel management, staff training and development · Health & Safety, local statutory requirements, environmental and energy management. · Develop and deliver the regular engineering reports and ensure adherence to contracted deliverables including SLA’s and KPI’s. · Communicate operating philosophies, technical information, objectives and expectations to Amazon personnel and to the vendor critical facilities management teams. · Providing hands on facility support where required (e.g. installation of new equipment, decommissioning of equipment, replacement of faulty equipment, internal audits…etc.) · Oversee technical compliance auditing and the effective and timely close out of corrective action plans. Perform annual operational reviews with a focus on compliance with the Amazon standards and all applicable regulatory requirements. (Audits). · Manage the development and delivery of the portfolio of Energy/Environmental Management Programs. Keep abreast of Data Center industry innovation. Incident and Emergency Response: o Reviewing incident reports, documenting periodic trend summaries, and providing updates and recommended actions to management. o Managing information flow during incidents while providing regular updates to management. o Manage and coordinate with vendors to resolve any incidents during emergency situations. This may require to physically be dispatched on to site to investigate and resolve the issue.We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDBASIC QUALIFICATIONS- High school or equivalent diplomaPREFERRED QUALIFICATIONS- 2+ years of data center engineering experience

Asset Management - LUX Oversight Contract Specialist - Analyst

JPMorgan Chase, Mumbai, Any

J.P. Morgan Asset Management is committed to providing exceptional service to our clients and business partners. Our sales and client service teams, marketing support, and product specialists, are dedicated to the support of our clients and leverage the capabilities of our global firm to deliver to our clients. We provide an integrated approach to client servicing in order to meet the client's full range of investment and servicing needs. Each new client is assigned to a Client Service team which consists of a Client Advisor, Client Account Manager, Portfolio Manager and Investment Specialist. As an Analyst in Client Services team, you will act as a central point of contact for Client Services/Sales Support Teams globally regarding client facing legal agreements contracting with JPM Job Responsibilities Act as a central point of contact for all CS/Sales Support Teams globally (Funds & Institutional & Liquidity) regarding intermediary and institutional legal agreements Act as interface between Sales Offices, Legal and the AML Team to ensure the best client experience during the on-boarding process and the client life cycle. Coordinate internal feedback and approval process e.g., Compliance, Legal, GFCC, GFCL and Tax Own Intelligent Contract Management (Legal Agreements Database) and managing a regular Legal Agreement Review cycle Develop expertise & training delivery on Intelligent Contract Management Manage stakeholder for initiatives concerning legal documentation, i.e., C-Doc project (harmonization of documentation and clauses) and the building of a Clause Library in partnership with EMEA Legal Act as a central point of contact for Ownership for and maintenance of legal/contractual templates Required qualifications, capabilities and skills A legal graduate or graduation in finance with considerable experience in review and abstraction of contracts with asset management or financial services organizations. In addition, the candidate should have the following experience: Excellent English communication and writing skills Experience in the financial services industry preferably with experience in review and processing legal agreements with counterparties in relevant systems Strong ability to analyze information and understanding of the main aspects of contract law and contract negotiation Ability to demonstrate ownership, work independently and multi-task in a fast-paced environment. Business knowledge of the investment funds industry Communication/presentation - excellent written and verbal communication skills with an ability to influence stakeholders in a meaningful and actionable manner Preferred qualifications, capabilities and skills Strong educational credentials Legal background and exposure to banking domain / experience preferredAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamJ.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.Salary: . Date posted: 04/11/2024 10:20 PM

Associate Data Management - Salesforce

JPMorgan Chase, Mumbai, Any

You are a strategic thinker passionate about driving solutions in "Customer Relationship Management". You have found the right teamAs "Customer Relationship Management professional " within our " Data Management Team" , you will spend each day defining, refining and delivering set goals for our firmYou will be working with a global team responsible to support our users of Salesforce based platform. With your knowledge of Data Management, Business Intelligence, analytical and technical skills, you will be able to implement Data Quality & Data Governance strategies that will improve & maintain the quality of our data & benefit the Asset Management business.Job Responsibilities Provide ongoing business support to the users of Asset Management Customer Relationship Management platform and undertake business process engineering initiatives - Apply critical thinking to troubleshoot issues, proactively identify and develop new ideas / innovations that will add value to the business and team Be the primary point of contact for sales users, business managers, etc. to execute user requests in line with expectations and provide clear, well-reasoned inputs and thoughtful solutions/ recommendations to stakeholders Initiate forums as required and actively participate in meetings with stakeholders e.g. Client Service, Sales, Technology, etc. by providing meaningful insights, driving decisions and clear next steps Oversee conceptual, logical and physical data models that conform to standards and conventions to create and enforce policies with regards to data acquisition, rationalization, maintenance and modifications for internal and external data sources Establish and communicate Master Data Management best practices including people, processes, and technology. Plan, exercise oversight, and control over management and use of data and data-related sources/applications (like CRM system, Salesforce and other client data applications) Engage and drive new product development or continuous product improvement. Lead engagement with global stakeholders and proactively initiate collaboration with local and global partners Ability to interpret system / business requirements and prepare specification and design document and execute ongoing release management to continuously enhance the solution; act as a link between the business stakeholders and Technology / vendor during the design, build, test and implementation phasesRequired qualifications, capabilities and skills Experience working with an industry recognized Customer Relationship Management platform- Salesforce.com Relevant industry experience and knowledge of sales process, MBA (Finance)/Engineering i. Strong academic background with established analytical, programming and technical skills (Certifications in Customer Relationship Management , Data Management & Business Intelligence domain ) Experience with databases and data analysis software - proficiency with SQL/Python/BO/Alteryx Preferred qualifications, capabilities and skills Understanding of Asset Management business (Investment Management, Mutual Funds, Managed Accounts, and/or Separate Accounts) preferable Ability to delve into details with a view to proactively solve issues, develop new ideas and add value to existing functions Strong project management/coordination skills Ability to analyze large data sets, summarize findings and recommend feasible solutions and explain complex ideas and methods to business partners is essentialAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamJ.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.Salary: . Date posted: 04/12/2024 10:24 PM

Asset Management - Request for Proposal - Analyst

JPMorgan Chase, Mumbai, Any

J.P. Morgan Asset Management is committed to providing exceptional service to our clients and business partners. Our sales and client service teams, marketing support, and product specialists, are dedicated to the support of our clients and leverage the capabilities of our global firm to deliver to our clients. We provide an integrated approach to client servicing in order to meet the client's full range of investment and servicing needs. Each new client is assigned to a Client Service team which consists of a Client Advisor, Client Account Manager, Portfolio Manager and Investment Specialist.As a Requests for Proposal Writer in Client Services team, you will act as a key engagement point with global teams. You will be responsible for creating documents which articulate JPMAM's unique value proposition and brand commitments to clients around the world. This team coordinates with various product groups, Investment Specialists, Client Advisors etc., in the creation, review and maintenance of client documents.Job Responsibilities Write Proposal - Complete RFPs and RFIs for Institutional and Wholesale clients/prospects to support the Alternatives product with the highest accuracy in a timely manner Manage Content - Maintain a centralized database of up-to-date content, including investment strategies, performance data, compliance information and legal disclosures to facilitate efficient and accurate proposal development Manage Project - Manage multiple RFP projects simultaneously adhering to strict deadlines and co-ordinating with various internal teams to gather necessary information and ensure timely delivery of completed proposals Maintain a high level of competency when reviewing data and quickly identifying both data and format issues Communicate in a clear, concise and efficient manner with multiple teams and product groups across regions Evaluate and enhance the RFP process, including the development of standardized templates, best practices and automation tools, to streamline workflow and improve efficiency Required qualifications, capabilities and skills Post-graduate with at least 3 years of experience in a similar role in Asset Management Industry Awareness of business risk and compliance procedures Ability to simultaneously manage competing priorities, including immediate, short-term Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, with experience in content management systems and proposal automation tools PMAPS/Ovidian/ Spectrum and Saleforce.com applications also helpful Strong communication skills, both verbal and written Strong work ethic and positive attitude Preferred qualifications, capabilities and skills Understanding of the asset management business, various asset classes and investment products is mandatory CFA level 1 could be a distinct advantage Prior experience of writing or participating in the Requests for Proposal process is desirable, preferably in the asset management industry Ability to quickly gain broad knowledge of the range of assigned JP Morgan Asset Management investment products, in order to succeed in the role Financial market awareness and understanding of financial concepts about the Funds products. About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamJ.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.Salary: . Date posted: 04/18/2024 10:27 PM

Tandem Applications Support

JPMorgan Chase, Mumbai, Any

Job Description Working in Card Authorizations Application Support means you will use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm. In this role , you will oversee application deployments, application issues, including troubleshooting, maintaining, identifying, escalating and resolving. You will ensure that the production changes are made keeping best practices, lifecycle methodology and overall risk top of mind. While learning to fix application and data issues as they arise, you will also gain exposure to software development, testing, deployment, maintenance and improvement, in addition to production lifecycle methodologies and risk guidelines. Finally, you will have the opportunity to develop professionally -and to grow your career in any direction you choose.Responsibilities Oversee and execute the delivery of Tandem Authorizations applications changes; including root cause analysis, troubleshooting, maintaining, escalations and resolutions. Document, track, and research Tandem Authorizations technology reported issues. Research and resolve issues escalated from various areas such as internal alerts, Help Desks, Management, Support Groups and other departments. Provide accurate problem identification, ticket documentation and customer/vendor dialogue. Provide activity, progress and status reports to management and keeps management posted of any critical issues. Weekend support requirement and will involve support on Sat / Sun as part of shift-based coverage. Ensure that production changes are aligned to best practices, lifecycle methodology and sound risk management. Qualifications and Experience BS/BA degree or equivalent experience. Minimum 4 years of Application Support experience Hands-on experience working on TANDEM or HPE NonStop platform (e.g., Guardian and OSS environment) Experience with Monitoring Tools such as Splunk, Netcool, Control M, Dynatrace, Prognosis Working knowledge in one or more programming languages (COBOL, C++, TAL, TACL) Experience in internet protocol and behaviors preferred. Experience in a large-scale, high availability, fast paced, distributed environment. Experience with Tandem batch processing, including submitting jobs and validating data. Analytical mindset to drive identification of patterns/trends which would predict problematic situations. Ability to work collaboratively in teams and develop meaningful relationships to achieve common goal. Effective communication skills (verbal and written), with prior experience leading large conference calls. Ability to work independently as a self-starter and thrive in fast dynamic environment. About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/18/2024 10:26 PM

Data Quality - Associate

JPMorgan Chase, Mumbai, Any

The Human Resources & Data Analytics(HRDA) is a centralized global team responsible for all aspects of data strategy, governance, reporting and analytics for workforce data. We have a vision to help make individuals, teams, and businesses at JPMC among the most engaged and productive in the world. Our mission is to create workforce insights that allow leaders to make evidence-based people decisions that help drive measurable business outcomes. The HRDA team serves the critical role of supporting all facets of the data program implementation, including Data Quality, Data Privacy, Data Security and Data Governance.The Associate will be responsible for managing our Data Quality program. This position requires a strategic thinker with a keen eye for detail and a commitment to maintaining the highest data standards.Key Respo9nsibilities: Manage overall Data Quality program within Human Resources, ensuring compliance with JPMC Firmwide standards and requirements Summarize and communicate DQ program status to business and technical partners by facilitating partner meetings to review issue status, root cause, solution recommendations, impact for prioritization, blockers and escalation Develop and implement strategies for proactive data quality management, identifying opportunities for improvement and preventing data issues. Oversee end-to-end data quality issue management including Build and support data monitoring processes to identify data problems Analyze data problems to triage, assess impact and determine root cause Track data quality issue lifecycle and collaborate with appropriate business and technical teams to implement tactical data fixes and long-term strategic issue resolution Maintain issue and monitoring scripts inventory, to ensure appropriate prioritization and timely delivery Oversee the creation and maintenance of data quality dashboards and reports, providing insights and transparency into data quality metrics and trends. Lead the Data Quality communication program, ensuring all stakeholders are informed about data quality policies, standards, and issues. Manage a team, providing guidance, support, and development opportunities to team members.Required skills and capabilities: Bachelor's Degree in Information Technology, Data Science, Business Administration, or a related field or equivalent experience. Advanced technical degree or MBA a plus, but not required Minimum of 5 years of experience in data quality, data governance, or a related field, with at least 2 years in a team leadership role Strong understanding of data quality principles, methodologies, and tools. Advanced analytic and problem-solving skills, including business process and root cause analysis, solution identification, and interpret various input, build requirements, and partner to solve business problems Advanced knowledge of query writing and execution using SQL ; Experience with Big Data tools, such as Python, Spark, etc. a plus Experience with reporting platform products like Alteryx, Tableau, and Business Objects Intermediate to Advanced knowledge of Microsoft desktop productivity tools (Excel, PowerPoint, Visio, Word, SharePoint)Preferred skills and capabilities: Knowledge of HR systems and processes is a plus Demonstrated ability to lead and manage a team effectively, fostering a collaborative and results-driven environment Experience defining and managing business process or data controls from an Operations, Tech, or Risk point of view. Strong communication skills (both written and verbal). Ability to communicate business and technical concepts to both expert and novice audiences, and to all levels of the organization Negotiation skills to meet customer needs while balancing workload and priorities Global stakeholder management experience, with the ability to engage and influence stakeholders at all levels. Team player and collaborative mindsetAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.Salary: . Date posted: 04/18/2024 10:23 PM

Reference Data Management Ops - Transformation Associate

JPMorgan Chase, Mumbai, Any

About Reference Data Management OperationsReference Data Management Operations (RDMO) is responsible for supporting Market Data Analytics (MDA), creation & maintenance of Assets, Pricing, Issuer and Index reference data. RDMO provides global operational support & services to stakeholders within Asset and Wealth Management Business which includes various internal groups i.e. Operations, Front Office, Middle Office, Performance Analysis Group, Client Reporting, Compliance, Regulatory Reporting and collaborates with Technology & Chief Data Office to Onboard/implement strategic system of record and authoritative data sources which helps business to receive real time, dynamic reference data. RDMO also partners with Ops to resolve the Data Quality (DQ) issues, with objective to enhance the data users experience and timely grab the opportunities to meet Business demands across regions.A critical priority for RDMO is to transform and automate end to end processes resulting in straight through processing, enhancing controls and reducing risk of human errors across various system of records. We are seeking an Associate specializing in the process transformation, automation and digitization to better optimize operational processes, controls and improve productivity. You will work closely with cross-functional teams to understand & analyze processes in current state, propose & drive process improvements, design & develop innovative Intelligent Automation solutions by leveraging latest process improvement and digital transformation technologies / tools.Job Responsibilities:As a successful candidate you will: Analyze processes in current state and identify opportunities for end to end process improvement / automation. Drive process automation projects throughout the lifecycle from requirement gathering, solution design, development, testing, deployment and continuous improvement while adhering to Firmwide governance standards & controls. Build, maintain and enhance solutions for end to end processes using UiPath, Python, Alteryx, Tableau, Unqork, etc. Track & Communicate open action items, risks, issues, dependencies and deadlines clearly and effectively to stakeholders Ensure solutions are reviewed & approved from operational risk & control perspectives. Ensure solutions are compliant with Firmwide and Lob level governance framework and controls standards. Ensure all the project documents & artefacts are well defined at granular level, updated and maintained in common document repository Collaborate with key stakeholders on OKRs/KPIs to deliver benefits from operational automation. Collaborate with OTS, Tech & Analytics CoEs to develop advanced automations solutions. Drive solution change and enhancement requests Leverage industry best practices and coding standards to create scalable and reusable solutions Guide, train and mentor team members to upskill on low code tools and strengthen super users community.Required Qualifications, Capabilities, and Skills:Is this opportunity right for you? We are looking for candidates who are/have: Bachelor's degree or other advanced degree in a relevant field (e.g., Data Science, Business Analytics, Computer Science). 5 to 7+ years of experience preferably in Financial Services / Reference Data management functions. Must have hands on experience with developing solutions using UiPath or RPA tool / Python / Alteryx / Tableau. Familiar with Agile / Scrum / Waterfall SDLC & project management concepts, methodology & framework Strong analytical and problem-solving abilities. Familiar with process improvement methodologies and frameworks, such as Lean, Six Sigma or Business Process Management. Ability to manage stringent delivery timelines and resolve dependencies/ risk/issues. Structured thinker, effective communicator with excellent presentation skills. Effective Collaboration, influencing and time management skills. Self- Starter and curiosity for learning new tools to solve business problems. Good to have hands-on experience with JIRA, Confluence, SharePoint, etc. Exposure to Financial products / asset classes in wealth management, asset management, private banking functions preferred.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamJ.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.Salary: . Date posted: 04/18/2024 10:22 PM

Data Center Design Manager, Data Center Engineering

Amazon, Mumbai, MH, IN

DESCRIPTIONAs a Data Center Design Manager you will be part of a global engineering leadership team, comprised of highly effective Architects, Structural, Civil, Mechanical, Electrical, and Control Engineers. AWS drives the engineering on our capacity delivery projects. This unique vantage point allows the Design Managers to maintain a close connection with project details and drive project outcomes. You will have impact on the design direction and ability to improve design delivery for all India projects, while establishing design procedures and protocols for the development of future systems. This role is an opportunity to collaborate with many facets of the AWS organization, external engineering resources and regulatory agencies.Amazon’s Data Centers are industry leading examples of innovation in the areas of space utilization, energy efficiency, and cost effectiveness. We are known for our speed to market and reliability. This role sits within the global team responsible for the design and operation of critical Data Center facilities located throughout the world. Our Design Team is on the forefront of creating and delivering the most innovative products to our customers; and are known for being a diverse and upbeat team that is changing the face of Cloud Computing. We continue to grow and are looking for team members that can support our speed to market, raise the bar, and have a desire for professional growth and continuous learning. Amazon’s work environment is unique in every aspect and offers an exceptional opportunity for the right candidate. At Amazon we highly support continued learning opportunities and focus on continued employee development.Key job responsibilities- Leading a team of engineers in the design of data center critical infrastructure systems- Facilitating weekly meetings with internal engineer resources, internal customers and external consultants to address design issues, design coordination, meet design milestones and escalate as needed.- Driving process improvements and process implemention - Creating and tracking metrics related to cost, quality and duration of design as well as collecting data from construction and commissioning teams as designs are implemented.- Establishing capital project design budgets, contributing to complex business cases for existing region and new region deployment.- Collaborating with AWS finance teams to secure funding for projects.- Working in partnership with AWS Engineering leads to schedule engineering resources and influence design changes based on internal customer needs.- Partnering with internal customers to establish project scope, schedule and deliverables.- Managing document controller’s workflow and audit of deliverables- Managing the interfaces, stakeholders coordination and have oversight on follow-through from DD to design, to construction to operations across project life cycle- Driving the pre/post construction permit/statutory approvals as required by respective jurisdictions- Managing the design submittals process during construction in coordination with construction team, contractors, external design consultant, other stakeholders We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDBASIC QUALIFICATIONS- Bachelors Degree in Engineering or Architecture- Minimum of eight (8) years professional experience in data center or mission critical facility design with basic fundamental knowledge of multi-disciplinary mission critical systems, design process, per-construction requirements and the construction process- Minimum of two (2) years of Project Management or Project Lead experience including RFQ/RFP process, selecting engineering teams, developing budgets, coordinating multiple consultant teams and facilitating meetingsPREFERRED QUALIFICATIONS- Professional Engineering or Architectural License- Experience directly related to data center design, construction, operations, and/or facility maintenance- Direct experience with design or construction administration of a multi-disciplinary infrastructure projects - Direct experience with delivering data centers design projects, including procurement and commissioning of facilities- Functional knowledge of industry standards, environmental codes, building codes and safety standards including International Building Code- Ability to communicate complex technical issues to senior leadership or non-engineers, develop basic business case financial projections and create performance metrics- Direct experience in negotiating with regulatory agencies regarding departures from building code and construction change orders- Working Knowledge of Sharepoint, BIM/Revit, MS Project, Salesforce and Procore software