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Data Management Lead
JPMorgan Chase, Mumbai, Any
The Chief Administrative Office (CAO) Chief Data & Analytics Office (CDAO) is responsible for the overall data strategy, analytics, reporting, and governance across the firm's CAO functions. This function supports groups such as Global Supplier Services, Global Security, Global Real Estate, Amenity Services, Document & Business Solutions, and CAO Strategic Initiatives. Our team's mission is to help our organization manage its data assets and find the best solutions to surface insights from our data in an effort to drive business goals & initiatives, enhance analytics, and streamline reporting. In doing so, we look for improvements ranging from establishing quality data repositories to designing cutting edge analytic insights utilizing the latest data visualization and machine learning tools.The CAO - Data Governance Team is responsible for providing the resources, tools and support necessary to monitor, manage and prevent data risks across a global landscape, lead strategic and innovative data related projects that deliver business value, and foster a culture of data ownership throughout JPMC's Chief Administrative Office.As a Data Quality VP within the team, you will be expected to play a lead role in defining and executing on a CAO data quality strategy, roadmap and prioritization framework, which optimizes people, processes and technology to improve our overall data quality program maturity level and provide for a portfolio view into the health of our data . The ideal candidate should be self-driven and results-oriented with experience implementing large data quality and/or data governance programs and handling multiple, complex projects and priorities. Key Responsibilities Partner with CAO CDAO leadership team and senior stakeholders to support the expanding book of work for the CAO Data Governance program Define and maintain a data quality operating model, standards, rules, requirements, and processes that support CAO in ensuring our prioritized data is fit for purpose Partner with our stakeholders, business partners and technology teams to ensure successful rollout, implementation and adoption of Firmwide and/or CAO CDO defined, data quality standards and best practices Lead, maintain and improve upon CAO's existing data quality issue management program including communications and training for key process stakeholders Ensure alignment to evolving Firmwide CDAO Data Quality policies, standards, and best practices and incorporate requirements into the CAO CDAO data governance framework, augmenting as needed, for CAO business priorities Maintain alignment with the Firm's risk and controls framework, evaluating quality of data in support of critical business processes and compliance with global laws, rules, and regulatory requirements Establish communications and knowledge-sharing mechanisms, that support data stewardship and advance data literacy across the organization Partner with Technology to modernize CAO's data platform (CAO Data Lake) and lead development and implementation of a CAO Data Lake Playbook, defining our approach to data product lifecycle management, data risk management, data discoverability, data glossaries, data lineage, and data quality, etc. Ensure existing and emerging technologies/tools align with CDO data governance, data quality and/or CAO business requirements Develop and present data quality reporting/metrics/analysis to support CAO Data Governance Council meetings and priorities Qualifications Knowledge/Experience 13+ years of financial services industry experience in data governance, business controls, data/risk management or technology controls preferred 3+ years of hands-on experience in Data Quality space, must have implemented Data Quality frameworks & overall issue management around data quality Deep knowledge and experience of data quality capabilities - profiling, rules development, validation, outlier detection, monitoring, alerting & notification, stewardship workflow for data remediation, etc. Understand data ownership capability for applying quality control field to assessing, managing, using, improving, monitoring, maintaining, and protecting organizational information Experience working on Cloud based Big data implementation platforms and projects (i.e. Data Lake). Strong understating of data quality, data catalog, governance, ETL, data management, and related topics Knowledge of control and risk management concepts with the ability to evaluate controls, create procedure and process flows in conjunction with business and control partners Knowledge around data modelling, data lineage and data architecture concepts Experience leading projects or processes across multiple teams/constituents Advanced analytic and problem-solving skills, including business process and root cause analysis, solution identification Creation of unique solutions with lens of automation, process and controls Tools/Methodologies Experience in data management tools (Atlan, Soda, Anamolo, Informatica) Agile/Scrum experience and associated tools (Confluence, Jira, Kanban) Microsoft desktop productivity tools (Excel, PowerPoint, Visio, Word, SharePoint, Teams) Lean/Six Sigma experience preferred Experience in business intelligence tools (Qlikview, Tableau) a plus Interpersonal Skills Strong communication skills (both written and verbal). Ability to communicate business and technical concepts to both expert and novice audiences, and to all levels of the organization Detail-oriented and ability to multi-task in a fast paced environment with frequently changing priorities and to meet deadlines under pressure Self-starter and independent worker with organization skills for complex projects Ability to influence executives or responsible parties in a working project team Drive communications, stakeholder engagement and resolution of complex issues Collaborative mindset and team player across diverse functions, locations and businesses Ability to adapt to fast paced and changing environment in a highly regulated industry About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.Salary: . Date posted: 04/04/2024 10:29 PM
Associate Data Management - Salesforce
JPMorgan Chase, Mumbai, Any
You are a strategic thinker passionate about driving solutions in "Customer Relationship Management". You have found the right teamAs "Customer Relationship Management professional " within our " Data Management Team" , you will spend each day defining, refining and delivering set goals for our firmYou will be working with a global team responsible to support our users of Salesforce based platform. With your knowledge of Data Management, Business Intelligence, analytical and technical skills, you will be able to implement Data Quality & Data Governance strategies that will improve & maintain the quality of our data & benefit the Asset Management business.Job Responsibilities Provide ongoing business support to the users of Asset Management Customer Relationship Management platform and undertake business process engineering initiatives - Apply critical thinking to troubleshoot issues, proactively identify and develop new ideas / innovations that will add value to the business and team Be the primary point of contact for sales users, business managers, etc. to execute user requests in line with expectations and provide clear, well-reasoned inputs and thoughtful solutions/ recommendations to stakeholders Initiate forums as required and actively participate in meetings with stakeholders e.g. Client Service, Sales, Technology, etc. by providing meaningful insights, driving decisions and clear next steps Oversee conceptual, logical and physical data models that conform to standards and conventions to create and enforce policies with regards to data acquisition, rationalization, maintenance and modifications for internal and external data sources Establish and communicate Master Data Management best practices including people, processes, and technology. Plan, exercise oversight, and control over management and use of data and data-related sources/applications (like CRM system, Salesforce and other client data applications) Engage and drive new product development or continuous product improvement. Lead engagement with global stakeholders and proactively initiate collaboration with local and global partners Ability to interpret system / business requirements and prepare specification and design document and execute ongoing release management to continuously enhance the solution; act as a link between the business stakeholders and Technology / vendor during the design, build, test and implementation phasesRequired qualifications, capabilities and skills Experience working with an industry recognized Customer Relationship Management platform- Salesforce.com Relevant industry experience and knowledge of sales process, MBA (Finance)/Engineering i. Strong academic background with established analytical, programming and technical skills (Certifications in Customer Relationship Management , Data Management & Business Intelligence domain ) Experience with databases and data analysis software - proficiency with SQL/Python/BO/Alteryx Preferred qualifications, capabilities and skills Understanding of Asset Management business (Investment Management, Mutual Funds, Managed Accounts, and/or Separate Accounts) preferable Ability to delve into details with a view to proactively solve issues, develop new ideas and add value to existing functions Strong project management/coordination skills Ability to analyze large data sets, summarize findings and recommend feasible solutions and explain complex ideas and methods to business partners is essentialAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamJ.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.Salary: . Date posted: 04/12/2024 10:24 PM
Data Analyst - Associate
JPMorgan Chase, Mumbai, Any
You will have a direct reporting line to a Senior Manager and will be directly responsible for Data Analyst to turn information into insight and insight into business proposals. Candidate will conduct full lifecycle activities to include requirements analysis and design, develop analysis and reporting capabilities, and continuously monitor performance and quality control plans to identify improvements.Job Responsibilities: Individual contributor who is expected to support the team of analytics process in developing and executing strategic plans for the analytics process. Oversee day-to-day operations of the analytics team, including managing project timelines, resource allocation, and performance management Collaborate with cross functional teams to ensure alignment of analytics initiatives with business objectives and priorities Assistant development and implementation of data governance policies and procedures to ensure data quality and integrity Provide guidance and support to analysts and data scientists in executing analytics projects and delivering actionable insights to stakeholders Contribute to the development of the analytics capabilities and competencies across the organization Develop and maintain best practices and standards for data management analysis and visualization Manage project timelines, resources allocation and performance management to ensure timely delivery of analytics insights. Provide coaching and development opportunities for team members to enhance their skills and capabilities in analytics Ensure that all work items are completed as per the agreed SLA. Foster and champion High Performance Culture where people are empowered to make decisions that affect their work/environment. Constant and regular review of all key aspects with the direct reports. Set expectations with direct reports, regarding positive motivation and serving as a role model through accountability. Develop and foster a team that is responsive to dynamic organizational and operational changes Responsible for overall Performance Management and Talent Review process. Any other work related to process re-engineering and working with stakeholders to ensure the process is streamlined as per discussion and agreement with stakeholders. Required Qualifications, Skills and Capabilities: Graduate with 6 to 10 years - Payments/Financial Operations Processing experience with a higher vintage and good team management experience in similar environment. Work experience as a Data Analyst, working Knowledge of SWIFT & international payment conventions & practices would be plus. Technical expertise regarding data models, database design development, data mining and segmentation techniques Strong knowledge of and experience with reporting packages Knowledge of statistics and experience using statistical packages for analyzing large datasets (Excel, etc.) Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy Strong Interpersonal skills to be able to communicate internally & externally and at all levels. Excellent written & oral communication skills in English. Strong personal computer and analytical skills. Ability to use creative problem solving techniques to solve business issues. Excellent analytical skills and knowledge of MS Access, Excel, PowerPoint, and Word. A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate. Technical expertise regarding data models, database design development, data mining and segmentation techniques Adept at queries, report writing and presenting findings Experience of working / partnering with Risk, Audit and Compliance to ensure that the overall organizational objectives are met. Project Management/ Implementation experience would be a plus. About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Salary: . Date posted: 04/18/2024 10:29 PM
Reference Data Management Ops - Transformation Associate
JPMorgan Chase, Mumbai, Any
About Reference Data Management OperationsReference Data Management Operations (RDMO) is responsible for supporting Market Data Analytics (MDA), creation & maintenance of Assets, Pricing, Issuer and Index reference data. RDMO provides global operational support & services to stakeholders within Asset and Wealth Management Business which includes various internal groups i.e. Operations, Front Office, Middle Office, Performance Analysis Group, Client Reporting, Compliance, Regulatory Reporting and collaborates with Technology & Chief Data Office to Onboard/implement strategic system of record and authoritative data sources which helps business to receive real time, dynamic reference data. RDMO also partners with Ops to resolve the Data Quality (DQ) issues, with objective to enhance the data users experience and timely grab the opportunities to meet Business demands across regions.A critical priority for RDMO is to transform and automate end to end processes resulting in straight through processing, enhancing controls and reducing risk of human errors across various system of records. We are seeking an Associate specializing in the process transformation, automation and digitization to better optimize operational processes, controls and improve productivity. You will work closely with cross-functional teams to understand & analyze processes in current state, propose & drive process improvements, design & develop innovative Intelligent Automation solutions by leveraging latest process improvement and digital transformation technologies / tools.Job Responsibilities:As a successful candidate you will: Analyze processes in current state and identify opportunities for end to end process improvement / automation. Drive process automation projects throughout the lifecycle from requirement gathering, solution design, development, testing, deployment and continuous improvement while adhering to Firmwide governance standards & controls. Build, maintain and enhance solutions for end to end processes using UiPath, Python, Alteryx, Tableau, Unqork, etc. Track & Communicate open action items, risks, issues, dependencies and deadlines clearly and effectively to stakeholders Ensure solutions are reviewed & approved from operational risk & control perspectives. Ensure solutions are compliant with Firmwide and Lob level governance framework and controls standards. Ensure all the project documents & artefacts are well defined at granular level, updated and maintained in common document repository Collaborate with key stakeholders on OKRs/KPIs to deliver benefits from operational automation. Collaborate with OTS, Tech & Analytics CoEs to develop advanced automations solutions. Drive solution change and enhancement requests Leverage industry best practices and coding standards to create scalable and reusable solutions Guide, train and mentor team members to upskill on low code tools and strengthen super users community.Required Qualifications, Capabilities, and Skills:Is this opportunity right for you? We are looking for candidates who are/have: Bachelor's degree or other advanced degree in a relevant field (e.g., Data Science, Business Analytics, Computer Science). 5 to 7+ years of experience preferably in Financial Services / Reference Data management functions. Must have hands on experience with developing solutions using UiPath or RPA tool / Python / Alteryx / Tableau. Familiar with Agile / Scrum / Waterfall SDLC & project management concepts, methodology & framework Strong analytical and problem-solving abilities. Familiar with process improvement methodologies and frameworks, such as Lean, Six Sigma or Business Process Management. Ability to manage stringent delivery timelines and resolve dependencies/ risk/issues. Structured thinker, effective communicator with excellent presentation skills. Effective Collaboration, influencing and time management skills. Self- Starter and curiosity for learning new tools to solve business problems. Good to have hands-on experience with JIRA, Confluence, SharePoint, etc. Exposure to Financial products / asset classes in wealth management, asset management, private banking functions preferred.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamJ.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.Salary: . Date posted: 04/18/2024 10:22 PM