Engagement Manager Salary in Mumbai - PayScale

DESCRIPTIONJob summaryTitle – Senior Manager, Ad SalesAmazon is looking for a Senior Manager, Ad Sales to help grow its advertising business in India. You have the opportunity to define and execute the go-to-market strategy for Amazon's, fast-growing advertising business, by engaging with media agencies and brands. He/she will work closely with senior Amazon leadership teams as well as the global product organisation to offer the right advertising products to the right advertiser audiences, optimised for the Indian market.The ideal candidate will have a BD/Sales background with revenue responsibility. A proven track record of building partnerships and working in a complex, cross functional environment is a key requirement. He/she must also possess strong communications skills and the ability to build and convey compelling value propositions to internal and external stakeholders. He/she will have a keen sense of ownership, drive, and desire to win!The Amazon India Ads business functions as a strategic start-up with support and interest from business units across the company as well as Amazon’s top management. We are a motivated, collaborative and fun-loving team building a high growth business. We are entrepreneurial and have a bias for action and a broad mandate to experiment and innovate. This role offers an opportunity to make a significant impact on the future vision for Amazon.This position will be based at the Amazon office either at Delhi/Mumbai/Bangalore, with travel as required.ResponsibilitiesServe as a key member of the ad sales team, helping to drive overall Amazon Advertising strategy and business growth.Establish and build strong, profitable, long-term relationships with brandsBuild scale into the business development function by collaborating with internal stakeholders (product, program and marketing teams) to develop joint business plans and upsell opportunities.Prepare and present business reviews to the senior management team regarding progress and roadblocks to increasing adoption customers.Key job responsibilitiesThis role will require managing a select set of large accounts in an individual capacity and leading of team of Ad Sales Executives in driving advertising revenue from large brands. The role requires engagement with senior leaders at brands, understanding their goals and strategy, and formulating a plan on how Amazon Ads can help them achieve their aims.About the teamThis role is in the Amazon Ads Field Sales org, serving large advertisers and top brands. We are a small and close-knit team of high performers who have each other's back and have delivered on goals even in the toughest of conditions. We promise you a great on-boarding experience, support as you ramp-up and monthly get-togethers where you will have a lot of fun. Come, join us to discover more!Basic qualificationsMBA from a premier B-School15+ years of experience in sales, business development or partner management.Demonstrated experience in winning and retaining clients and establishing relationships with partners.Excellent written and verbal communication skills.Ability to think strategically and execute methodically. Adept at making data-driven decisions.Comfortable in a fast-paced, multi-tasked, high-energy environmentShould be able to contribute both as an individual contributor and as leader of people.Preferred qualificationsExperience in advertisingExperience in B2B sales/ business development/digital ad sales/media salesKey job responsibilitiesJob summaryTitle – Senior Manager, Ad SalesAmazon is looking for a Senior Manager, Ad Sales to help grow its advertising business in India. You have the opportunity to define and execute the go-to-market strategy for Amazon's, fast-growing advertising business, by engaging with media agencies and brands. He/she will work closely with senior Amazon leadership teams as well as the global product organisation to offer the right advertising products to the right advertiser audiences, optimised for the Indian market.The ideal candidate will have a BD/Sales background with revenue responsibility. A proven track record of building partnerships and working in a complex, cross functional environment is a key requirement. He/she must also possess strong communications skills and the ability to build and convey compelling value propositions to internal and external stakeholders. He/she will have a keen sense of ownership, drive, and desire to win!The Amazon India Ads business functions as a strategic start-up with support and interest from business units across the company as well as Amazon’s top management. We are a motivated, collaborative and fun-loving team building a high growth business. We are entrepreneurial and have a bias for action and a broad mandate to experiment and innovate. This role offers an opportunity to make a significant impact on the future vision for Amazon.This position will be based at the Amazon office either at Delhi/Mumbai/Bangalore, with travel as required.ResponsibilitiesServe as a key member of the ad sales team, helping to drive overall Amazon Advertising strategy and business growth.Establish and build strong, profitable, long-term relationships with brandsBuild scale into the business development function by collaborating with internal stakeholders (product, program and marketing teams) to develop joint business plans and upsell opportunities.Prepare and present business reviews to the senior management team regarding progress and roadblocks to increasing adoption customers.Key job responsibilitiesThis role will require managing a select set of large accounts in an individual capacity and leading of team of 2-3 Ad Sales Executives in driving advertising revenue from large brands in the Fashion category. We support brands in achieving their e-commerce goals on Amazon as well as their marketing and branding goals both on and off Amazon properties. The role requires engagement with senior leaders at brands, understanding their goals and strategy, and formulating a plan on how Amazon Ads can help them achieve their aims.About the teamThis role is in the Amazon Ads Field Sales org, serving large advertisers in the Softlines space. We are a small and close-knit team of high performers who have each other's back and have delivered on goals even in the toughest of conditions. We promise you a great on-boarding experience, support as you ramp-up and monthly get-togethers where you will have a lot of fun. Come, join us to discover more!Basic qualificationsMBA from a premier B-School8+ years of experience in sales, business development or partner management.Demonstrated experience in winning and retaining clients and establishing relationships with partners.Excellent written and verbal communication skills.Ability to think strategically and execute methodically. Adept at making data-driven decisions.Comfortable in a fast-paced, multi-tasked, high-energy environmentShould be able to contribute both as an individual contributor and as leader of people.Preferred qualificationsExperience in advertisingExperience in B2B sales/ business developmentWe are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDBASIC QUALIFICATIONS- 12+ years of B2B sales experience- Experience managing teams- Experience hiring and retaining sales talent- Experience building new customer relationshipsPREFERRED QUALIFICATIONS- Experience reaching and exceeding sales revenue goals- Experience of high level negotiation and successful internal and external relationship management

Job Responsibilities of the Manager - Accounting and Finance General Ledger AccountingAccounts PayableAccounts receivableTDS/GST compliances & NoticesEmployee ReimbursementsVendor Master ManagementReporting & Closing:Timely closing and reporting every monthEnsuring all Balance sheet accounts are justifiedDaily reconciliation of bank accountsCompliance to IND AS (local reporting) and IFRS (Group reporting)Audits:Co-ordination with Auditors and timely completion of Statutory, Tax and Group AuditAccounts Payable:Invoice booking as per the timelinesMaking Vendor payments on timeCreation of Vendor master within timelinesRegular vendor and intercompany account reconciliationsReview and cleaning of Aged vendor payables, advances and GRNIAccounts receivable:Accounting of Customer paymentsProviding analytical reports to StakeholdersInternal Controls:Ensuring all processes are complying with the Group Internal control frameworkTax Compliances:All requirements related to TDS and GST are compliedSimplification/Automation:Continuous review of processes to identify automation and simplification opportunitiesTeam Management:To provide leadership, direction and management to the finance shared services center team in amanner that ensures exceptional service to all stakeholders and that produces market differentiationand competitive advantageDevelop a strong team through continuous team engagement and motivationKey Skills & AttributesAbility to operate in a high work pressure environmentResult drivenGo getter, proactiveCollaborative, cross functional workingMulti stakeholder managementEthical & CompliantRequirements for the Manager - Accounting and Finance Position: Qualification & ExperienceChartered Accountant or MBA in Finance or Experienced Inter CAApproximately 5 years post qualification experience, working in the Financial Shared Services domain in a Manufacturing set up would be preferredMNC Experience desired. Executives working with reputed Indian MNC's could also be consideredExpertise in General ledger accounting, Accounts Payable, Accounts receivable, Auditing, Group reporting and adept to tax compliances and SAP processes.Proficiency in Digital Tools / Automation

DESCRIPTIONAmazon Ads operates at the intersection of Advertising and e-Commerce and offers advertisers a rich array of innovative advertising solutions both on and off Amazon. These solutions help businesses build brand awareness, increase product sales, and more. As a recognized and experienced expert in this fast-growing business, you will take responsibility for a portfolio of leading FMCG companies as a digital & Ecom marketing consultant. You will advise your customers from the initial contact to the long-term development of a partnership. In doing so, you will act on the same level as senior decisionmakers on the customer side and define holistic marketing strategies, leveraging all of Amazon’s innovative advertising solutions. Our goal is to establish and expand long-term business relations, and drive sustainable success for our advertiser customers. To achieve that, you will completely own the advertising revenue of your portfolio and lead the engagement with your customers, supported by a cross-functional team of account managers, program managers and designers. By managing your sales pipeline independently, gaining a deep understanding of the needs of your brands and the ecosystem, and developing convincing solutions you will ensure the achievement of your short and long-term objectives. If you are excited to work in the fast-paced and rapidly evolving digital & e-commerce marketing space, have a consultative selling style and yield from the FMCG/marketing/media/consulting world, please applyKey job responsibilities• Serve as a key member of the Amazon Ads business development team, helping to drive overall Amazon Ads sales strategy and business growth. • Establish and build strong, profitable, long-term relationships with key advertisers at all levels.• Analyze data, trends, performance and leverage your understanding of marketing and Amazon's ad solutions to create and sell holistic marketing strategies for brands by working with senior decision-makers on the customer side.• Act as the advertisers’ advocate to evangelize for their success working with Amazon India Ads partner teams across product, account management, program management, and global technology teams to drive advertiser success with Amazon Ads.• Build scale into the business development function by collaborating with multiple external and internal stakeholders to develop joint annual media plans and unlock new opportunities and use cases with key clients.• Prepare and give business reviews to the Amazon Ads senior management team regarding progress and roadblocks.We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDBASIC QUALIFICATIONS- 3+ years of B2B sales experience- Experience building customer relationships- 2+ years of selling cost-per-click advertising (search engine marketing) experiencePREFERRED QUALIFICATIONS- Experience building, executing and scaling cross-functional programs or advertising campaigns from concept to completion- Experience using data and metrics to measure impact and determine improvements

BASIC QUALIFICATIONS• Bachelor's Degree in Business, Economics, Finance or Accounting, Real Estate, or related field.• 4+ years of demonstrable experience in one or more of the following areas: business development, finance operations, sourcing and procurement, project management• 2+ years of experience of transaction coordination including supplier communication, cost analysis, negotiations and contracting, and supplier performance management• 3+ years of experience in an external facing role, such as managing commercial relationships with vendors or customers• 6+ years of experience in business development, colocation transactions, procurement, or finance in data center, telecommunication or networking industry• Experience managing procurement transactions successfully, including supplier communication, cost analysis, negotiations and contracting, and supplier performance management for colocation, telecommunication or network transactions• Demonstrable experience managing internal stakeholder relationships and working successfully across organizations to deliver results requiring collaboration and coordination with multiple teams • High level of proficiency in MS WORD and MS EXCEL • Excellent English written and oral communication skillsDESCRIPTIONDo you have the business savvy and the technical background necessary to help establish Amazon as a key technology platform provider? Amazon Data Services India Private Limited (ADSIPL) is looking for Business Development Manager in Data Center Supply Solutions team to drive our infrastructure strategy and investment activities supporting new market expansion in the India region. As a Technical Business Development Manager you will have the exciting opportunity to help shape and the future of our business via strategic procurement and partnership activities. You will own internal relationships with key business partners (product, operations, networks, engineering, finance, legal), perform market and financial analysis, evaluate colocation solutions in accordance with our standards, negotiate and execute contractual agreements with key data center vendors, and support development of long-term infrastructure scaling strategies with senior Technical Business Developers and Principals. You will plan and manage data center infrastructure costs, negotiate commercial terms, act tactically, write effectively and manage relationships with key vendors, and act as a subject matter expert on commercial matters related to infrastructure agreements. The candidate must be a proven problem solver, and possess the ability to influence at the CXO level and negotiate multi-million dollar contracts.The ideal candidate will possess both a business background to drive engagement and interact at the CXO/VP level, as well as an ability to recognize and evaluate technical issues alongside our Data Center engineers. He/she should have a demonstrated ability to think strategically about business, product, and technical challenges, with the ability to build compelling value propositions. As this position involves direct contact with senior leaders you must have a professional demeanor, strong business acumen, and be able to communicate ideas in a clear and articulate manner. This position will be based in Mumbai, but will require 25-30% business travel to support regional expansion activities, training, and team off-sites.Key job responsibilities• Serve as a key member of the Technical Business Developer team in India in helping to drive overall Infrastructure strategy for colocation deals, focused on EDGE expansion and renewals• Manage infrastructure transactions: validate internal stakeholder inputs, engage with vendors, prepare business cases for leadership approval, and drive contract execution with Legal partners• Understand the technical requirements of our networking, engineering and operations teams, negotiate key contracts from a business and technical perspective, and serve as a liaison to the Legal and Finance teams Ownership of business case creation and presentation to leadership (including commercial, technical and risk profile)• Negotiate and close multi-million dollar contracts to support capacity expansion • Prepare and give business reviews to the senior management team regarding progress and roadblocks to closing new deals to ensure compliance with global standards, practices and policies • Manage internal stakeholder communication and provide status updates on colocation partnership, contract executions and/or site validations • Manage organization's procurement activities including due diligence, vendor onboarding/qualification, vendor engagement and supports internal teams on escalations with vendorsAbout the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at Amazon, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDPREFERRED QUALIFICATIONS• Working knowledge of data center colocation infrastructure, including rack layout, cooling, power backup/generation systems • Knowledge of data center colocation transaction approaches, structures, and best practices, related development processes, and data center plus satellite ground station site selection • Experience related to procurement of data center infrastructure goods and services • Exceptional project and process management skills with capacity to manage a large number competing priorities simultaneously and work to tight deadlines • Proficiency in the use of business applications such as SalesForce, Tableau, Google EarthSalary: . Date posted: 04/10/2024 10:16 PM

BASIC QUALIFICATIONS•Extensive hands on experience delivering enterprise-level IT consulting projects in the FSI space using Agile, Waterfall and Hybrid methodologies•Extensive working experience on Agile and Project Management delivery best practices, frameworks, methodologies and toolsets (e.g. Miro, Jira, Asana)•Presented to C-level executives as well as to technical subject matter expertsDESCRIPTIONAs a Senior Engagement Manager, you will collaborate with AWS consultants, partner, and client teams to create and execute a plan to achieve engagement goals that deliver customer outcomes. You will build knowledge of the customer environment to expedite stakeholder alignment, team cohesion to help deliver customer value. You will lead engagements, aligned to Amazon Leadership Principles and in accordance with the Engagement Manager Role Guidelines. Key job responsibilitiesYou will own, with customers, the delivery of business outcomes through managing matrixed teams, across multi-streams, using an agile mindset and framework. You will work within a maxtrxed team to plan, organise and lead all phases of a project lifecycle to ensure successful delivery. This includes understanding and validating customer outcomes, establishing and managing our engagement delivery as detailed via our Engagement Excellence tenets, lifecycle delivery framework and mechanisms. You are able to deal with the unexpected. You will also provide where required: • Advice - Work as a strategic business partner to help customers achieve their business outcomes and help to drive innovation throughout the engagement lifecycle, looking ahead for possible issues, risks that need managing and with the hope of providing unexpected value.• Training - coaching customers, partners and internal teams on our agile delivery framework and continue to develop and iterate on the current methodology.• Partnering - Conduct partner enablement briefings and trainings to further scale adoption of the delivery framework.• Collaborate - Work with field sales, pre-sales, training and support teams to help partners and customers learn and use AWS services. • Feedback - Work with AWS engineering, support and business teams to convey partner and customer feedback and lessons learned to .As part of your role, you will need to travel to customers' site(s) and/or internal events when required.We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDPREFERRED QUALIFICATIONS•Project management certifications (e.g., APM, CSM, PMI-ACP, PRINCE2 SAFe (Scaled Agile), etc.)•AWS / Cloud Experience and Certifications•Deep understanding of the FSI segments and challengesSalary: . Date posted: 03/29/2024 10:06 PM

Key Account Management: Develop and maintain strong relationships with key clients within the BFSI sector. Serve as the main point of contact for all client inquiries, issues, and escalations.Sales Strategy: Develop and implement strategic sales plans to achieve sales targets and expand market share within the BFSI sector. Identify new business opportunities and areas for growth.Product Knowledge: Demonstrate a deep understanding of the company's products and services, as well as competitor offerings. Educate clients on product features, benefits, and value propositions.Client Engagement: Conduct regular meetings and presentations with clients to understand their needs, address concerns, and propose solutions that align with their business objectives.Cross-functional Collaboration: Collaborate closely with internal teams, including marketing, product development, and customer support, to ensure a seamless client experience and successful implementation of solutions.Market Analysis: Stay informed about industry trends, market developments, and competitor activities within the BFSI sector. Use market insights to inform sales strategies and identify areas for innovation.Pipeline Management: Maintain accurate and up-to-date records of sales activities, client interactions, and pipeline opportunities using CRM software. Generate regular reports on sales performance and forecasts.Negotiation and Contract Management: Negotiate pricing, terms, and contracts with clients to ensure mutually beneficial agreements. Ensure all contracts are accurately documented and executed in a timely manner.Minimum of 8+ years of experience in sales, with a focus on selling services to the BFSI sectorProven track record of meeting and exceeding sales targets within the BFSI sector.Excellent communication, negotiation, and interpersonal skills, with the ability to interact effectively with clients, partners, and internal stakeholders.

Job Number 24068006Job Category Human ResourcesLocation Mumbai Area Office, 303A-304 Fulcrum B Wing Hiranandani Business Park, Mumbai, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management The Senior Manager, Human Resources Services, South Asia leads and oversees the strategic planning, development, implementation, and management of all human resources services within South Asia. You will play a pivotal role in ensuring the seamless delivery of HR services to our associates and key stakeholders, while also driving initiatives to enhance associate experience, streamline processes, compliance with local and company policies, and promote Marriott's Culture and Values. This position functions as an HR Generalist and carries out the daily activities to support the associates located in the above property offices in South Asia. You will report to the Director, Human Resources Services APEC. Responsibilities include but are not limited to Talent Acquisition, Associate Relations, Internal Communications, Performance Management, and Training and Development. KEY RESPONSIBILITIES HR Services Delivery: Oversee the delivery of a comprehensive range of HR services, including but not limited to talent acquisition, onboarding, compensation and benefits administration, associate relations, performance management, training and development, HRIS management and office administration. Ensure services are delivered efficiently, accurately, and in compliance with relevant laws, regulations and Marriott International policies and core processes. Strategic Leadership: Provide strategic direction and leadership for the HR Services department, aligning HR initiatives with organizational goals and objectives. Develop and implement HR service strategies that support the company's growth and development. Process Improvement: Proactively identify opportunities to streamline HR processes and enhance efficiency and effectiveness. Lead initiatives to automate manual processes, improve workflows, and implement best practices to optimize HR service delivery. Leadership: Lead, mentor, and develop a team of HR professionals, fostering a culture of inclusion, collaboration, innovation, and continuous learning. Provide guidance, support, and resources to empower team members to excel in their roles and achieve departmental goals. Stakeholder Engagement: Collaborate closely with internal stakeholders, including Senior Leadership, department managers and cross-functional teams to understand their HR service needs and priorities. Solicit feedback from key business partners and stakeholders regularly. Build strong relationships and serve as a trusted advisor and Subject Matter Expert (SME) on HR matters. Compliance and Risk Management: Stay current with relevant employment laws, regulations, and industry trends, ensuring HR policies, procedures, and practices remain compliant. Implement measures to mitigate HR-related risks and liabilities and uphold ethical standards across the organization. Associate Relations: Champion initiatives to enhance the associate experience throughout their tenure. Develop strategies to promote associate engagement, satisfaction, and retention, while ensuring associates feel supported, valued, included and safe in the workplace. Actively work to resolve any workplace issues through Marriott International's Guarantee of Fair Treatment process. QUALIFICATIONS Bachelor's degree in Human Resources, Business Administration or a related field. 5 years of progressive HR experience, with at least 3 years in a leadership/supervisory role Strong leadership and managerial skills, with the ability to inspire and develop high-performing teams. Extensive knowledge of HR principles, practices, and regulations, with a focus on service delivery excellence. Exceptional communication skills (written and verbal). Fluency in English (written and verbal) is required. Strong interpersonal skills and ability to resolve conflict in fair and harmonious manner. Experience working in a fast-paced, dynamic environment; ability to adapt to change and ambiguity. Proven track record of driving results by strategically and proactively implementing innovative solutions. Extensive computer skills for office functions. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/18/2024 02:51 PM

Job Description:Siemens Healthineers is seeking a results-driven and innovative Marketing Manager to lead our marketing efforts in the field of 'Point of Care Diagnostics'. Successful candidate will be responsible for driving pre-sales activations, executing digital campaigns for brand building and lead generation, managing e-commerce platforms to enhance sales opportunities and leading events - on ground activations etc. Additionally, the Marketing Manager will focus on building and optimizing the sales funnel by managing internal platform for end-to-end funnel management.Responsibilities:Pre-Sales Activations:Develop and implement strategies to generate interest and awareness about our point of care diagnostics products among target audiences.Coordinate pre-sales activities such as product demonstrations, workshops, and webinars to engage potential customers and drive interest in our solutions.Digital Campaign Management:Plan, execute, and optimize digital marketing campaigns across various channels, including social media, email, and online advertising, to enhance brand visibility and engagement.Re-purpose or create- to make compelling campaigns, including articles, videos, infographics, and social media posts, to promote our products and educate customers about their benefits.Lead Generation:Implement lead generation strategies to attract and capture qualified leads for our point of care diagnostics products.Work with presales team to optimize lead generation & conversion.Manage and optimize our presence on e-commerce platforms to drive sales and expand our customer base.Monitor product listings, pricing, and customer reviews to ensure a positive online brand reputation.Sales Funnel Building on ShareVille:Collaborate with the sales team to develop and optimize the sales funnel on ShareVille, focusing on lead qualification, nurturing, and conversion.Track and analyze key metrics related to the sales funnel performance, identify areas for improvement, and implement strategies to increase conversion rates.Relationship Management:Build and maintain strong relationships with key clients, stakeholders, and channel partners to enhance business opportunities and customer satisfaction.Collaborate with internal departments, including sales, finance, logistica to align sales strategies with overall business objectives.Performance Monitoring and Reporting:Monitor sales performance metrics, including sales targets, help drive business KPIs.Prepare regular business reports and presentations for senior management, highlighting achievements, challenges, and recommendations for future growth.Technical Expertise:Maintain a thorough understanding of Siemens Healthineers' Point of Care product portfolio.Stay updated on industry trends, competitive products, and emerging technologies related to Point of Care.Qualification(s):Bachelor's degree in marketing, Business Administration, or related field; MBA preferred.Proven experience in marketing roles within the healthcare industry, preferably in the field of point of care diagnostics.Strong understanding of digital marketing principles and techniques, with hands-on experience in executing digital campaigns and managing e-commerce platforms.Familiarity with tools and platforms such as Google Analytics, Facebook Ads Manager, and e-commerce marketplaces.Excellent communication skills and ability to create engaging content for digital channels.Analytical mindset with the ability to interpret data and drive actionable insights for marketing optimization.Experience in sales and working with sales teams, driving collaboration between marketing and sales is critical for success in this role.Salary: . Date posted: 04/19/2024 08:42 PM

Job responsibilitiesDirects the daily activities related to staffing and specialist preparedness. Accountable for implementation of strategic initiatives relative to product strategy as well as staffing and specialist support. Work in partnership with technical counterparts to ensure that appropriate tools and strategies are effectively implemented within the operation.Anticipate evolving client needs and develop strategies to meet those needsDirectly responsible for the team performance, ensuring staff is appropriately trained and supported. Ensure that the team has the tools necessary to maximize the timely and complete resolution of client interactions while meeting client satisfaction standards.Evaluate and execute appropriate staffing plans in order to achieve site and product SLA goals. Directly shapes client service strategies and execution including the communication and administration of strategic initiatives. Works on cross-regional and cross-functional teams and initiatives.Ability to recognize and avert risks to the bank on payment and client data protection related matters and responsible for managing applicable operational risk. Ensures that annual goals are delivered within budget and implements plans to support long-term business objectives. Works with other functional areas to ensure seamless delivery to customers. May coordinate cross functional or operational resources.Manage the daily processes regarding the investigation of customer inquiries. This would include overseeing the prioritizing and distribution of work performed by the team.Required qualifications, capabilities, and skillsDevelop a high-performing team. Identify staff development needs while providing timely feedback. Review the development and performance management plans for all team members.Maintain, update, analyze and report on production statistics. Review trends and provide recommendations to improve client satisfaction, efficiency, and control.Review and make recommendations to sales and product managers on opportunities to improve products and/or delivery of service.Ensure risk and escalation procedures are adhered to at all times.Perform regular reviews of policies and procedures assuring new processes or process changes are documented and that all processes are tested regularly according to risk management guidelines.Responsible for leading and managing multiple projects.Works directly with senior managers globally to identify technology, resource and/or process needs. JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/Disability/VeteranAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 04/22/2024 10:23 PM

Are you searching for jobs in the field of management development and placements at a prestigious college in Mumbai? St. Xavier's College, Mumbai is looking for competent candidates for the posts of Senior Manager Corporate Engagements and Placement Officers. Learn about the qualifications and experience required and how to apply from the job notification below.