Regional Manager Salary in Mumbai - PayScale

BASIC QUALIFICATIONS• 10+ years of total work experience in an external facing role, such as managing commercial relationships with vendors or customers • 10+ years of total work experience in sales, acquisition, operations or management of real estate in the Industrial, Data Center or Commercial Real Estate industries• 6+ years of experience of transaction coordination including supplier/customer communication, cost analysis, negotiations and contracting, and supplier performance management• Knowledge and track record of executing both Colocation and Real Estate related Data Center transactions including leading commercial, technical and legal negotiations• 4+ years of experience in market development, including site and/or vendor evaluation and due diligence activities • High level of proficiency in MS WORD and MS EXCEL • Excellent English written and oral communication skillsDESCRIPTIONDo you have the business savvy and the technical background necessary to help establish Amazon as a key technology platform provider? Amazon Data Services India Private Limited (ADSIPL) is looking for a Business Development Manager in Data Center Supply Solutions team to drive our infrastructure strategy and investment activities supporting new market expansion in the India region. As a Technical Business Development Manager, you will have the exciting opportunity to help promote the growth and shape the future of our business. This role will serve as a key member of the Business Development Team, and will play a critical role in driving ownership of key deliverables across multiple stakeholder organizations, working hand in hand with demand planners, engineering, public policy, legal, finance/treasury, project management, and operations. He/she should have a demonstrated ability to think strategically about business, product, and technical challenges, with the ability to build and convey compelling value propositions. A successful candidate will have the aptitude to strategically plan, make decisions, negotiate contracts, act tactically, write effectively, and display strong analytical and critical thinking skills. He/she must be a proven problem solver, and possess the ability to influence at the CxO level and negotiate multi-million dollar contracts. As this position involves direct contact with senior leaders, you must have a professional demeanor, strong business acumen, and be able to communicate ideas in a clear and articulate manner. This position will be based in Mumbai, but will require 15-25% business travel to support regional expansion activities, training, and team off-sites.Key job responsibilities• Serve as a key member of the Technical Business Development team in driving overall Infrastructure strategy for target regions for real estate• Understand the supplier base (both Colocation providers and Real Estate developers), develop a strong understanding of market dynamics and activity, and develop long-term strategic partnerships in support of our key markets • Set business development plans in-line with the larger organization strategic direction • Negotiate and close multi-million dollar contracts to support capacity expansion • Understand the technical requirements of our engineering teams and negotiate solutions that meet technical requirements as well as the business objectives • Ownership of business case creation and presentation to leadership (including commercial, technical and risk profile)• Prepare and give project reviews to the senior management team regarding progress and deal execution roadblocks • Ability to work in a high-pressure environment and pivot on the fly to changing requirements • Continue to build a culture of speed, flexibility and frugality with all business partners • Develop and implement new mechanisms to improve our customer experience • Business Travel: 15-25%About the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at Amazon, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDPREFERRED QUALIFICATIONS• Bachelor's Degree in Business Administration, Finance, or Engineering (or 10+ years' experience in lieu) • 6+ years of experience related to the negotiation of contracts either from a Colocation or Real Estate perspective• High level knowledge of data center infrastructure, including electrical, mechanical, structural, fiber optics, and other technical, operational and security requirements: Relevant certifications such as CDCDP via CNET a plus • Exceptional process management skills with capacity to manage a large number of competing priorities simultaneously and work to tight deadlines • Excellent analytical skills with ability to provide big picture insights from granular data• Exceptional interpersonal skills including written and verbal communication skills necessary to build effective working relationships and positively influence decision making• Ability to work independently and prioritize effectively in a complex, ambiguous and fast-paced environment • Written and oral communication skills in Hindi• Proficiency in the use of business applications such as SalesForce, Tableau, Google EarthSalary: . Date posted: 03/29/2024 10:06 PM

Manager, Solution Engineering Location:Office based or Hybrid : MumbaiPosition Summary:As a Senior Manager at Solution Engineering in India, you will lead a team of highly skilled professionals dedicated to accelerating new business and expanding revenue. With an unwavering focus on confidently positioning our distinct competitive advantage, you will drive innovative solutions to meet the evolving needs of our clients. You will be pivotal in setting regional strategies in collaboration with territory sales leaders, ensuring alignment with broader departmental goals and strategies. Additionally, you will oversee the teams day:to:day operations with a higher level of autonomy, ensuring that objectives are met and procedures are followed effectively.Your Day:to:Day::Collaborate closely with territory sales leaders to set regional strategies, ensuring alignment with broader departmental goals and strategies while focusing on accelerating new business and expanding revenue.:Drive the success of product GTM campaigns through strong and visible leadership, aligning all stakeholders around product marketing and sales strategies and confidently positioning our distinct competitive advantage.:Provide day:to:day oversight of team operations, including setting priorities, managing workloads, and overseeing projects. This role focuses on achieving technical closure and driving revenue growth.:Ensure team objectives are met, taking ultimate ownership of the teams performance in achieving technical closure and expanding revenue.:Implement and enforce policies and procedures within the team, making recommendations for improvement as needed to enhance technical closure capabilities and drive revenue growth.:Collaborate effectively with User Success and Product Development teams according to established procedures or senior leadership guidance, focusing on delivering innovative solutions that leverage our distinct competitive advantage.:Coach, provide feedback, and support team members, fostering their professional growth and development in driving technical closure and revenue growth.:Participate in recruitment activities to build and strengthen the team, ensuring the acquisition of talent that can confidently position our distinct competitive advantage and drive revenue growth.:Perform individual contributor work in Solution Engineering as needed, particularly in situations where your expertise can directly contribute to achieving technical closure and expanding revenue.What You Bring to The Team::Minimum 12 years of experience in one or more industries(Transportation/Energy/Water/Cities) of expertise and 5 years of minimum experience in effectively managing resources and pre:sales teams.:Strong domain knowledge of the brands and products supported by the team, specifically focusing on confidently positioning our distinct competitive advantage.:Strong ability to align the team around mission and goals through effective communication and situational management:Proficiency in applying the organizations performance management system, practices, and tools to improve organizational performance,:Ability to create a shared vision for the team and define team goals, tracking their Accomplishment:Communicates authoritatively and collaboratively with internal and external stakeholders, including storytelling and developing engaging slide deck presentations.:Highly adaptable and creative outside:the:box thinking to solve complex root:cause problems and user challenges within the context of current and future product readiness.What We Offer::A great Team and culture : please see ourRecruitment Video.:An exciting career as an integral part of a world:leading software company providing solutions for architecture, engineering, and construction.:Competitive Salary and benefits.:The op

Job Number 24062565Job Category Information TechnologyLocation Mumbai Area Office, 303A-304 Fulcrum B Wing Hiranandani Business Park, Mumbai, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARY The Continent Information Security Partnerships position drives continent security program, policy, and project execution, providing leadership and direction to the above property and on-property teams. The position strives for outstanding security compliance status and ensures that Security implementations within the continent follow company security standards with a special focus on the South Asia Region (properties and above property offices located in India, Sri Lanka, Bangladesh, Nepal, etc.). The role will track and report on established security metrics to Senior GIS and Continent leaders and will have a direct reporting line to the Senior Manager / Director / Senior Director of APAC/APEC Information Security Partnerships. This position maintains strong relationships with continent Business Partners, IT operations, and Field IT Managers and is the point of contact working with them to liaise with additional teams within Security. CANDIDATE PROFILE Education and Experience Required Qualifications: 5 years overall experience in Information Technology, IT Security, and/or IT project management experience 2 years in executing technology plans and/or project portfolios or information security programs 1 years' of implementing enterprise security risk management frameworks and processes. Fluent in English, both spoken and written. Bachelor's Degree or the equivalent combination of education, technical training, certification, or work/military experience Preferred Qualifications: 5 years' experience in hotel IT Management. 2 years' experience working with Business and IT partners. Current information security certification, including Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA) or Certified Information Systems Security Professional (CISSP) 2 years' experience in Cybersecurity response and remediation Basic understanding of vulnerabilities and remediation actions Basic understanding of different attack vectors Demonstrated understanding of key network and technical security controls. Experience participating in and coordinating activities for security incident response. Good understanding of PCI DSS and Hands-on experience in PCI DSS audits Demonstrated ability to apply GIS policies at a discipline unit level. Knowledge of IT security within an infrastructure environment. Knowledge of business environment, service requirements, and hospitality culture. Risk identification and remediation along with respective teams Experience in project management. CORE WORK ACTIVITIES Leads Security project implementations within a designated region/area, partnering with the respective above property and property teams. Develops and delivers tactical communications, issues remediation planning, and implementation timelines with the regional IT Operations and Global Information Security teams. Initiates and completes audit programs, including tracking of progress, results, and gaps remediation. Shares with GIS and continent partners and leads follow-ups, such as Information Security Audits, Information Protection Assessments (IPPA), IT Peer Review, IT Checklist, Regulation related assessments and PCI audits. Identifies learning and knowledge gaps and facilitates educational calls, materials and meetings to the regional IT Operations and field associates Plans and leads security reviews/certifications for new systems and services for properties across an assigned continent. Performs first-line approval of security requests from the partners and presents to leadership for additional approvals Key contact for security compliance, partnering with continent and global GIS teams. Tracks compliance of the continent and works with on-property IT associates along with the Area IT Managers towards issues remediations, providing necessary escalations and follow-ups to the respective teams. Partners with Cyber Incident Response Team during incident response and remediation with their respective continent Point of contact for general questions and queries around global Information security programs, policies, procedures, and/or strategy. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/09/2024 08:52 AM

BASIC QUALIFICATIONS- 3+ years of sales experienceDESCRIPTIONDrive acquisition, revenue for our IN SWA• Earn trust of customers and recommend product solutions that fit their business needs. • Ability to source and close new business leads as well as marketing qualified leads. •Relay market needs and requirements back to internal Amazon teams including Product Management and Technical • Track your progress and manage through obstacles to achieve your objectives • Seek opportunities to expand business relationship across other Amazon entities to drive value for customer • Meet or exceed targets for customer • Identify prioritization and trade-offs for meeting adoption and revenue targets This role will be based in Mumbai with possible moderate travel (maximum 50%).Key job responsibilitiesDrive acquisition, revenue for our IN SWA• Earn trust of customers and recommend product solutions that fit their business needs. • Ability to source and close new business leads as well as marketing qualified leads. •Relay market needs and requirements back to internal Amazon teams including Product Management and Technical • Track your progress and manage through obstacles to achieve your objectives • Seek opportunities to expand business relationship across other Amazon entities to drive value for customer • Meet or exceed targets for customer • Identify prioritization and trade-offs for meeting adoption and revenue targets This role will be based in Mumbai with possible moderate travel (maximum 50%). We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDPREFERRED QUALIFICATIONS- 2+ years of sales experienceSalary: . Date posted: 04/08/2024 09:50 PM

BASIC QUALIFICATIONS• Bachelor's Degree in Business, Economics, Finance or Accounting, Real Estate, or related field.• 4+ years of demonstrable experience in one or more of the following areas: business development, finance operations, sourcing and procurement, project management• 2+ years of experience of transaction coordination including supplier communication, cost analysis, negotiations and contracting, and supplier performance management• 3+ years of experience in an external facing role, such as managing commercial relationships with vendors or customers• 6+ years of experience in business development, colocation transactions, procurement, or finance in data center, telecommunication or networking industry• Experience managing procurement transactions successfully, including supplier communication, cost analysis, negotiations and contracting, and supplier performance management for colocation, telecommunication or network transactions• Demonstrable experience managing internal stakeholder relationships and working successfully across organizations to deliver results requiring collaboration and coordination with multiple teams • High level of proficiency in MS WORD and MS EXCEL • Excellent English written and oral communication skillsDESCRIPTIONDo you have the business savvy and the technical background necessary to help establish Amazon as a key technology platform provider? Amazon Data Services India Private Limited (ADSIPL) is looking for Business Development Manager in Data Center Supply Solutions team to drive our infrastructure strategy and investment activities supporting new market expansion in the India region. As a Technical Business Development Manager you will have the exciting opportunity to help shape and the future of our business via strategic procurement and partnership activities. You will own internal relationships with key business partners (product, operations, networks, engineering, finance, legal), perform market and financial analysis, evaluate colocation solutions in accordance with our standards, negotiate and execute contractual agreements with key data center vendors, and support development of long-term infrastructure scaling strategies with senior Technical Business Developers and Principals. You will plan and manage data center infrastructure costs, negotiate commercial terms, act tactically, write effectively and manage relationships with key vendors, and act as a subject matter expert on commercial matters related to infrastructure agreements. The candidate must be a proven problem solver, and possess the ability to influence at the CXO level and negotiate multi-million dollar contracts.The ideal candidate will possess both a business background to drive engagement and interact at the CXO/VP level, as well as an ability to recognize and evaluate technical issues alongside our Data Center engineers. He/she should have a demonstrated ability to think strategically about business, product, and technical challenges, with the ability to build compelling value propositions. As this position involves direct contact with senior leaders you must have a professional demeanor, strong business acumen, and be able to communicate ideas in a clear and articulate manner. This position will be based in Mumbai, but will require 25-30% business travel to support regional expansion activities, training, and team off-sites.Key job responsibilities• Serve as a key member of the Technical Business Developer team in India in helping to drive overall Infrastructure strategy for colocation deals, focused on EDGE expansion and renewals• Manage infrastructure transactions: validate internal stakeholder inputs, engage with vendors, prepare business cases for leadership approval, and drive contract execution with Legal partners• Understand the technical requirements of our networking, engineering and operations teams, negotiate key contracts from a business and technical perspective, and serve as a liaison to the Legal and Finance teams Ownership of business case creation and presentation to leadership (including commercial, technical and risk profile)• Negotiate and close multi-million dollar contracts to support capacity expansion • Prepare and give business reviews to the senior management team regarding progress and roadblocks to closing new deals to ensure compliance with global standards, practices and policies • Manage internal stakeholder communication and provide status updates on colocation partnership, contract executions and/or site validations • Manage organization's procurement activities including due diligence, vendor onboarding/qualification, vendor engagement and supports internal teams on escalations with vendorsAbout the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at Amazon, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDPREFERRED QUALIFICATIONS• Working knowledge of data center colocation infrastructure, including rack layout, cooling, power backup/generation systems • Knowledge of data center colocation transaction approaches, structures, and best practices, related development processes, and data center plus satellite ground station site selection • Experience related to procurement of data center infrastructure goods and services • Exceptional project and process management skills with capacity to manage a large number competing priorities simultaneously and work to tight deadlines • Proficiency in the use of business applications such as SalesForce, Tableau, Google EarthSalary: . Date posted: 04/10/2024 10:16 PM

BASIC QUALIFICATIONSBachelor's, MBA would be preferred but not mandatoryDESCRIPTIONAmazon has one of the largest & most trusted shipping networks in India (ATS). We want to extend the benefits of these shipping services to D2C brands and SMBs for their own business to help them serve their customers better & in turn grow their business. This role will be responsible for managing and growing B2B relationships with our key shipper accounts.We are seeking a street-smart, result-oriented candidate with e-commerce/ B2B sales and business development experience and preferably from the shipping & logistics industry. Candidate should be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities and changing landscapes. One should be collaborative, but equally data-driven and analytical. The individual should constantly strive to expand our understanding of the metrics and industry.You will need to create an understanding of the product and target market and create your account management strategy to retain and grow shippers and win business volume from them. Additionally, you will be responsible for maintaining positive shipper relations by managing critical input levers.Key job responsibilities• Deliver positive experience to assigned shipper accounts and win volume (#Shipments and Revenue) and hygiene parameters• Develop your individual account management strategy at a shipper-level• Understanding and reinforcing the value proposition and creating joint business plans with shippers• Action proactive and reactive measures on key business parameters like operations, claims, and receivables• Follow the standard operating processes to scale the working of the function.• Help refine the business value proposition using local knowledge, secondary research and past dataWe are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDPREFERRED QUALIFICATIONSGood communication, critical thinking, analytical skills, client facing experienceSalary: . Date posted: 04/10/2024 10:08 PM

We are looking for a Regional Security Manager for the Asia Pacific Region based in Mumbai, India to join our team at Innomotics - A Siemens Business. Your change engine.Motors and drives are our business, redefining reliable motion from check-time per day to uptime per lifecycle, from simply on/off to everything smart in between. Our most powerful engine: more than 15,000 dedicated experts, doers, colleagues. For them, engineering the future means keeping businesses in motion - in e-motion. We are the "we" in power - and we can empower you.15,000 and counting. Are you looking for the stability of an established global player with the lean, innovative spirit of a mid-size hidden champion? That's us! Are you looking to shape entire industries with a future-proof portfolio of more sustainable, energy efficient solutions? Deal, let's go!What part will you play? Serve as a focal for business, having a local understanding of the company's business footprints, thus contributing to the overall decision-making processes. Act ss the security advisories to the Innomotics, APAC&ME leadership, with regards to related topics requirements and standards. You will act as a regional point of contact for security topics. You will advise business units and regional companies in the development and implementation of risk-based protection concepts. You develop site protection concepts for production sites and small locations. You will coordinate the incident and crisis management and support the responsible managers with adequate preventive and preparatory measures. You will develop travel & project security concepts and support in case of a security incident. In case of criminal acts, you conduct investigations and implement crime prevention measures. You conduct situation and intelligence analysis based on security provider information. You develop executive and event protection concepts and support during the event. Implement awareness measures for the protection of the economy. Support the management in coordinating business continuity management. Furthermore, you will develop regulations and work aids. You will support the further development and networking within Innomotics. You will record the establishment and maintenance of relevant contacts with authorities in the areas of security, foreign policy, disasters and civil protection as well as international security service providers. Networking with similar departments of other companies You will assist the Asia Pacific and Middle East Security Community to develop and train all vital resources in the build-up of the respective region-companies Crisis Management Plan. Your profile. You are a Graduate/Postgraduate, with experience in Security & Crisis Management. You bring 10+ years of proven experience. You were able to gain many years of security experience in an internationally active company. You also have additional training in specialist areas such as security management, crisis management, business continuity, risk management. You gained experience in creating security situation assessments, strategic analysis and the development of forecasts based on provider information. You have proven knowledge and practical experience in applying strategic analysis on the global development of the security situation and assessing security providers. You have experience in consulting at C-level for security topics. In the past, you had the opportunity to work in international teams. You are characterised by your high intercultural competence/sensitivity. You are willing to travel worldwide - also to crisis areas and to take on tasks at night/on weekends and in crisis situations. Business fluent English skills round off your profile. What we offer. 2 to 3 days of mobile working per week as a future global standard Attractive remuneration package Development opportunities for both personal and professional growth Make your mark in our exciting world. #JoinReliableMotion #TeamInnomotics As an equal opportunity employer, we are happy to consider applications from individuals with disabilities. Jobs at Innomotics - if you would like to find out more about jobs & careers at Innomotics.Salary: . Date posted: 04/16/2024 02:01 PM

The incumbent would report into the Country Head and be responsible to:Achieve monthly, quarterly and yearly sales volume & targets as mutually agreed with the reporting manager by generating primary and secondary sales for the assigned regionPlan, prioritise and manage personal sales activities and customer/prospect contact within assigned region, towards achieving agreed business aimsMaintain and develop existing and new customers through appropriate propositions and sales methods such as presentations, cold calls, meetings, follow up calls and relevant internal liaison, to optimize quality of service, business growth, and customer and satisfactionKeep self-updated on market dynamics by understanding where business opportunities are higherEstimate / forecast demand based on market dynamics and past performance of the distributor and dealers and share the prospect list with the reporting managerConduct sales presentations and demonstrations for existing and potential customersDetailing/presenting product features, operation, support services and outlining the resulting value propositions to customerGenerate / maintain a potential customer's database through references, presentations,client visits, competitor analysis etcEnsure pricing and margins as per company terms and conditionsImplement / operate all schemes and promotional activities as decided for the assigned regionMake accurate, rapid cost calculations to provide customers with quotations and negotiate if required for closing sales while ensuring adherence to company normsThe successful candidate should:1. Have 5+ years of experience in the west region for alcoholic beverages 2. Have a repute amongst distributors in the region3. Be an MBA from a college of repute4. Have an analytical and a entrepreneurial bent of mind

Job Number 23180921Job Category Sales & MarketingLocation JW Marriott Mumbai Sahar, IA Project Road, Mumbai, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.CANDIDATE PROFILE Education and Experience• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.CORE WORK ACTIVITIESBuilding Successful Relationships that Generate Sales Opportunities • Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for sales opportunities. • Manages and develops relationships with key internal and external stakeholders. • Provides accurate, complete and effective turnover to Event Management.Managing Sales Activities • Participates in sales calls with members of sales team to acquire new business and/or close on business. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue • Identifies new business to achieve personal and location revenue goals. • Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Closes the best opportunities for the location based on market conditions and location needs. • Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.Providing Exceptional Customer Service • Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. • Services our customers in order to grow share of the account. • Executes and supports the company's customer service standards. • Provides excellent customer service consistent with the daily service basics of the company. • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/17/2024 10:12 AM

Job Number 24068611Job Category Finance & AccountingLocation Mumbai Area Office, 303A-304 Fulcrum B Wing Hiranandani Business Park, Mumbai, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY This position will be based in India, with the city of location flexible, within reason. The Department of Investigations is a subgroup of the Global Safety & Security (GS&S) organization, which sits within the Risk Management function. This Department's mission places a strong emphasis on mitigating financial misconduct, identify theft and economic crime. The Department performs a wide range of investigations into allegations of other serious misconduct, threats and criminal activity committed by associates, guests and other third parties. The objective is to ensure and safeguard the assets, integrity and protect the reputation of Marriott International (MI).In this role, the post holder will manage or directly provide specific investigative services, projects, and information with designed to reduce company losses and successfully defend legal actions regarding the investigation and disciplinary actions of associates and/or customers.CANDIDATE PROFILEEducation and Experience Educational degree and/or relevant experience. At least 5 years of progressive Investigation or Audit experience including: Identifying and analyzing case evidence, before constructing an effective interview plan Investigative interview skills within local employment law requirements Experienced undercover investigation/project management skills. Comparable corporate industry experience highly desirable. Demonstrated hotel operations/management experience strongly preferred. Strong operational experience in India, with the ability to write and communicate fluently in both English & Hindi. Additional Indian language dialects an advantage. Overview of Skills & Competencies Demonstrated investigative development skills. In-depth knowledge of Internal Investigations services. Effective time management skills. Effective listening skills. Excellent written and oral communication skills. Demonstrated competency of problem-solving methodologies to enable effective decision making. Demonstrated follow-up and customer service skills. Personal integrity with a high regard to maintaining strict confidentiality. Ability to persuade and influence others, including those at senior organizational levels. Solid knowledge of local employment law. Understanding of the components of criminal and civil law. Ability to foster good working relationships with Corporate Legal & Labor Departments, Compliance, Internal Audit and Corporate Human Resources Departments. CORE WORK ACTIVITIESInvestigative Management Covert Investigations : Manages outside vendors when required Influence internal management regarding employment actions that are the result of theft, drug abuse, fraud, or serious misconduct. Provides on-site closure of investigations to a legally defendable conclusion working within legal guidelines and MI's Guarantee of Fair Treatment policy. Video Surveillance Investigations : Manages or directly delivers the technical, legal and communication requirements of conducting on-property covert electronic video surveillance, where permissible under local laws. Monitor and evaluate Country and City legislation concerning the use of electronic monitoring in the workplace. Ensures that the criteria of "reasonable expectation of privacy" is adhered to. Information/Due Diligence Investigations : Directly accesses and manages the process and dissemination of "publicly held" information in Country, City and private repositories for the purposes of due diligence analysis and pre/post-employment screening. Directly serves as a technical resource MI Policy concerning the use of information-based investigations, Country and City, Fair Credit Reporting Acts, and Constitution and Statutory Protections of Workplace Privacy. On-Site Investigations : Provides direct on-site unit assistance for property specific investigations. Gathers and coordinates information. Provides specific technical expertise in the delivery of investigative interviews in compliance of civil law. Special Investigations : Responds to and directly supports MI requests for specialized investigative direction. Implements and manages (to a legally defendable conclusion) all internal investigations which are a result of theft, fraud, and drug abuse. Directly manages the course of all investigations in a manner that is legally defendable. Reviews (with a labor attorney) all company violations which surface during an investigation to allow property management to make fair, balanced, and legal disciplinary decisions. Conducts post investigative interviews with associates identified as violating company policies. Intelligence Gathering : On request, provides searches via the internet and subscription databases on controversial groups, protests, and information of groups, companies or persons that are targeting the company. Fraud Investigations : Responds to all direct MI requests involving credit card, checks counterfeiting and system or computer fraud. Conducts on-going research in this field. Builds effective communication networks with local law enforcement agencies as well as federal agencies that handle financial and economic crime. Continuously enhances fraud expertise and knowledge in the field via on-going education. Provides direct counsel to MI Business Units on effective ways to conduct the investigation. Manages investigations and acts as a liaison between property, law enforcement agencies, Finance Group, Human Resources, Internal Audit, Law Department, and related regional managers as identified by the MI. Court Appearances : Schedules, organizes and/or attends Company prosecution appearances in court on behalf of the company. Consultation Works with team to put sustainable work processes and systems in place that support the execution of the strategy. Provides professional consultation for all other MI Business Units upon request. Communication Maintains and provides effective communications during all investigations with Regional Vice Presidents of Human Resources, Area Directors of Human Resources (ADHR's), Regional Associate Relations Managers, HR Field Services Team management, Attorneys from Corporate, Legal and Labor Law Departments, Internal Audit, Business leaders, unit General Managers, and other regional managers and MI Business Units. Designs, develops, and creates graphic presentations of department initiatives and internal field service evaluating processes. Oversights for monthly Executive Summary publication. Additional Responsibilities Performs other duties/assignments as requested by management teams and leadership groups. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/18/2024 02:51 PM