Digital Asset Manager Salary in Mumbai - PayScale

As an Investor relations professional, in our Alternatives Investor Relations & Structuring team you will get an opportunity to create an impact via your strategic thinking, relationship management, communication, problem solving skills. You are a strategic thinker passionate about driving solutions in Wealth Management, capital markets, Equities, Fixed Income Private Equity, Hedge Funds, etc". You have found the right team.You will work closely with a wide variety of internal teams (including Due Diligence, Structuring, Marketing, Middle Office, Fund Accounting, Tax, and Legal & Compliance) to assist in the day-to-day servicing of inquiries from our salesforce regarding Alternative Investments. The Investor Relations team is responsible for the Sales enablement aspect via execution of internal and external communication for 300+ funds (including both client letter-writing and internal e-mail communications to senior members of the Private Bank). In this role you will be able to demonstrate excellent organizational skills and the ability to effectively handle multiple priorities while demonstrating independent initiative, adaptability, and sound decision-making skills.On the Alternatives side, The Alternative Investments Group ("AIG") identifies, performs due diligence on, and markets alternative investments such as private equity, hedge funds and real estate to the clients within the Private Bank, globally. The Investor Relations Team serves as liaison between the AIG clients (internal and external) and the general partners/fund managers of private equity funds, real estate funds and hedge funds offered on the Private Bank's platform. The team primarily supports sales and relationship management activities of the Alternatives funds platform, including client events, fund communications and ad hoc special projects and analyses.Job Responsibilities You (VP) will serve as a primary point of contact for the India teams our internal partners and stakeholders. The team is primarily based in Mumbai and interacts with global counterparts based in New York and London. In this position, you will be responsible for providing investor relations coverage for our suite of Alternatives offerings for the Global Private Bank. You will be able to gain a comprehensive understanding of underlying platforms, systems, and tools with the ability to think strategically and deliver business results for their respective product domains by: Driving internal and external communications to deliver transparent and impactful content (e.g., fund launches, announcements, corporate actions, etc.) Creating highly leveraged advisor and client resources, responding to a high volume of advisor / client inquiries, contributing to prospect events, roadshows, etc. Assist with synthesizing, summarizing, and messaging ongoing client communications and corporate actions to both the sales force and clients. This includes: Writing cover letters; Crafting and sending alerts internally; Working with teams both internally and externally to send these documents to clients. Partner well across internal stakeholders (Alternatives Product Specialists, Due Diligence, Structuring, Product Development, Middle Office, Fund Accounting, Legal, Compliance, and client coverage teams, etc.). Create and Review client communications with a focus on "client lens" and technical accuracy. Handle Advisor and Client needs (inbox management, questions, reporting needs, corporate actions, etc. Oversee the end-to-end of the client events calls and webcast process, which includes liaising with external vendors on logistics, preparing call invitations and client notifications, and preparing detailed call summaries for use by the sales force. Actively drive meetings with stakeholders and partners/specialists by sharing meaningful insights and driving clear outcomes / next steps. Develop and drive initiatives aimed at improving the advisory/client experience (both internal & external), including developing new educational resources, increasing the efficiency of information flow and evolving the way we communicate between different areas of the business. Helping implement the digital, tech, Artificial Intelligence transformation agenda as new processes and systems are put in place. Leverage knowledge about our Alternatives platform, the markets and existing Private Investments & Hedge Funds driven content to discuss & support our portfolios/investments and to provide guidance in broader Alternatives platform initiatives/projectsRequired qualifications, capabilities, and skills MBA/CFA or an equivalent professional degree with 11 years of experience Extensive knowledge and experience in the Investments domain / Global markets Experienced people manager adept at working in matrix organization and managing dynamic high performing teams. Proactive, self-motivated and solution-oriented approach, project management skills would be useful. Hands on multi-tasker, self-directed, capable of working independently and as part of the team. Excellent stakeholder engagements skills, strong understanding of the needs and sensitivities of client management Ability to execute within a fast-paced and demanding environment, while managing multiple concurrent deliverables/tasks Proactive, accountable, and assertive; strong work ethic Confident and skill to think strategically, develop solutions, and present recommendations to business leaders. Superior judgment and discretion working with both confidential and sensitive information. Proficient to advanced skills with MS Office (Excel, PowerPoint, Word, Outlook)About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamJ.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.​Salary: . Date posted: 04/10/2024 10:26 PM

Join JPMorgan Chase & Co.'s Consumer & Community Banking division, a leading financial institution offering a range of services to our Chase customers. We excel in credit card sales, deposit growth, and digital solutions, while our Merchant Services leads in payment, fraud, and data security. We celebrate diversity and inclusion, acknowledging our people's diverse talents as our strength. We are an equal opportunity employer, fostering an inclusive environment.Job DescriptionAs a Fraud Supervisor - Claims IM within our Consumer & Community Banking division, you will have the opportunity to manage a team of specialists, promoting performance and contributing to our business goals. We value the diverse talents of our team and your role will be crucial in leveraging these skills for our success. You will be responsible for performance management, people management, and leadership, ensuring a high standard of quality in our work. Your strong customer focus, decision-making ability, and problem-solving skills will be key in this role.Job Responsibilities : LEADERSHIP Provide regular coaching & leadership & supervise the day-to-day functions of the group Leverage expertise and build collaborative relationships Discuss and improve on Training and Learning opportunities Consistently look for innovative ways to improve on productivity, motivation, cost savings and development of employees Provide timely direction on strategic changes within the business and help align the focus of resources to the same Leverage on the expertise of teams within the site and other sites to improve overall performance Model the organization's core values, operating principles, and philosophies - Walk the Talk Make appropriate and fact based decisions with available information when under pressure and/or adverse conditions PERFORMANCE MANAGEMENT Strong orientation towards Customer Experience Plan and manage the group's performance on the Score card metrics and look for methods to constantly exceed expectations Develop action plans and coach to improve the individual, and partner in the performance improvement of the team as required Manage projects as assigned within defined metrics and timelines Identify problems in meeting key performance indicators, resolve them to the satisfaction of the business objectives Look for improving performance through coaching, development, training, projects and creative use of available resources Ensure adherence to schedule Continually raise the standard of quality in the work of self and others PEOPLE MANAGEMENT Create an environment of high energy and enthusiasm Responsible for management of Engagement, Attrition and ESAT for the team Create and sustain an environment that motivates high performance, recognizes and rewards excellence of individuals and teams, and results in employee commitment Resolve employee concerns with urgency & accuracy Promote transparency in Communication and builds an atmosphere of mutual trust and cooperation Engage in effective Career Development activities like effective career coaching and counselingPreferred qualifications, capabilities and skills: Bachelors Degree is preferred. People Manager experience is preferred. Previous experience in Card Services would be an added advantage Strong MIS skills - Proficient in MS Word, Excel, Access, PowerPoint Strong analytical bend of mind with good logical reasoning abilities Strong interpersonal skills at both verbal and written communication Demonstrated ability to contribute significantly in strategic business partnerships Demonstrated abilities in process migrations and sustaining high performance standards Strong decision making ability Strong customer focus Strong concepts of leadership competencies, displays ownership, accountability and proactive ness Possess strong problem solving, time management, analytical and organizational skills Keen business acumen with focus on customersAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/04/2024 10:26 PM

The Fraud Risk Analytics is part of the Consumer Banking Risk Management and Fraud Center of Excellence (COE) team within Consumer and Community Banking Risk. This team is responsible for analysis related to various fraud mitigation strategies. As a Fraud Risk Strategy Analytics Associate within our Risk Management team, you will have the opportunity to analyze emerging fraud and scam trends, develop new fraud fighting products, and work with cross-functional teams. You will leverage your strong analytical and problem-solving skills to interpret large amounts of data and its impact in both operational and financial areas. This role provides an opportunity to develop creative solutions to challenges presented by fraud activity and to contribute significantly to our risk management efforts. Responsibilities: Develop and maintain periodic analytics to provide management with full insight into emerging trends and the quality of the originated accounts Attain a detailed understanding of key performance metrics and profitability drivers, enabling the delivery of insights encompassing the full account lifecycle Acquire an understanding of the operational processes (e.g. manual underwriting, portfolio management, collections) which will aid in understanding acquisition performance drivers Conduct ad hoc analytics and contribute to various projects representing Risk Management Required qualifications, capabilities and skills 4+ years of professional experience, experience in risk management, strategic analytics, or data science required. Strong analytical, interpretive and problem solving skills with the ability to interpret large amounts of data and its impact in both operational and financial areas Strong written and verbal communication skills and ability to interact with all levels of the organization is required with the ability to storyboard along with the ability to defend storyboard position Ability to develop elegant and common-sense solutions to complex business challenges Strong knowledge of programming language like: Python, SAS, R and SQL Proficient in Excel & PowerPoint Preferred qualifications, capabilities and skill 2 years of experience in Fraud risk roles preferred Experience with Fraud Wrongdoers, Mules and 1st party fraudsters/ID theft Strong P&L knowledge and understanding of drivers of profitability Demonstrated experience with data analysis, designing & analyzing experiments, and Modeling A bachelor's degree in Finance, Accounting, Economics, Statistics or equivalent work experience preferredAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.Salary: . Date posted: 04/08/2024 10:24 PM

The Risk Data Architecure team is responsible for building data monitoring & controls primarily for Risk Decision Engines and Third party services within Consumer & Community Banking. In this team you will be responsible for building data monitoring & controls and expected to have a detailed understanding of system requirements, data quality and lineage controls. Additionally also be responsible for data monitoring and reporting and supporting post implementation validations during releases for any changes made to decision engines to ensure accuracy of decisioning and support root cause analysis in case of production issues or defects.A balance of initiative, leadership, influence and matrixed management skills are important success factors for this role. The right candidate will be comfortable working independently or as part of small project teams. S/he has strong analytical skills, is highly confident and possesses strong communication skills.This is a critical role and will require both technical and analytical skills and the ability to engage with stakeholders. Job Responsibilities: Include the use of querying tools, reports and analyses to mitigate risk resulting from changes made to our decision engines. Understanding of how data is created, transformed, and used within and across business processes and ability to analyze and interpret huge volumes of data from multiple source for reconciliation purpose. Work with Business/Stakeholders to gather the requirements, understand the business logic and define Data Quality rules/validation checks Leverage a variety of analytical, technical and statistical applications (SAS, SQL, Python) to describe, analyze, and validate trends in large complex data sets. Ability to synthesize / analyze diverse information, develops recommendations, and makes decision Identify and resolve concerns by assisting developers, project managers, technology leads, production support, business/underwriting, and Risk Strategy Stakeholders with inquiries. Research production tickets/defects - including monitoring, reporting, and resolution with appropriate stakeholders, including identification of process improvement opportunities and automation Build Detective Controls and data monitoring Reports to mitigate risk resulting from changes that impact Risk Decision Engines & Third party services Supporting Outlier analysis and ad-hoc risk based analysis i.e. descriptive metrics, trend analysis, customer profiling, performance reporting, data monitoring, Build lineage controls, seasonality etc. Process Automation - Be able to lead and deliver on automation of reporting process using tools like SQL, VBA Coding, Tableau, Cognos and Alteryx Required qualifications, capabilities, and skills Bachelor's/Master's degree in Engineering or Computer Science. 7+ years of experience in Data Analytics & Reporting. Working knowledge of BI / data visualization tools like Tableau, QlikView, Power BI, Alteryx, etc. on the Big Data ecosystem Strong SAS, SQL and python and/or other Oracle and/or Teradata database tools Strong database knowledge and analytical skills Excellent verbal and written communication skills and Capacity to work under time-sensitive business deadlines Experience with working in Agile framework and familiarity with data warehousing concepts and techniques. Preferred qualifications, capabilities, and skills Experience in analytical storytelling skills UNIX experience preferred Knowledge of Data Quality Management/Tools is preferred Experience in Banking / Digital Banking preferred About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.Salary: . Date posted: 04/08/2024 10:24 PM

Do you dream in petabytes? Are you constantly identifying new ways to leverage data to solve unknown problems and answer unasked questions? Would you like to be part of a team that seeks the stories in data that illuminate big investments that will best serve and delight clients? JPMorgan Chase needs curious, passionate data scientists to drive the transformation of data into insights that identify "aha!" moments and enable business breakthroughs. As a Quant Analytics Lead, in the ML Intelligence Analytics organization, you will utilize data analytics and programming skills to assist and contribute to optimizing Chase's machine learning products, while providing insight of the results that were found in the analysis. The role is hybrid manager & hands-on role so we're looking for exceptionally creative, ambitious, "data curious" thinkers who can help extract true business value from the data. From a managerial perspective you will lead a small team of analysts to leverage Chase's knowledge management repository (Chase Answers) to help assisting employees to solve more complex problems and discovery opportunities for customers to self-service information on the repository of information. As a team manager you will also have responsibilities to oversee all MLIO analytics team members in India that support Conversational Insights, Channel Personalization, Real time analytics & agent assistant (Evee). Job Responsibilities: Support & lead partnerships with key Ops stakeholders and Ops Product groups focusing on MLIO Knowledge Management with strong understanding of business drivers, underlying data and processes. Prepare and deliver presentations summarizing sharp insights and conclusions, often for executives, leadership teams and business partners in regularly scheduled analytics meetings. Transform data, reporting, analysis into insight that improves the existing operational processes & applications that impact thousands of front-line specialist. Build a suite of reports that allows Leadership and front-line employees to quickly see relevant pipeline, productivity, and scorecard metrics associated with Knowledge Management usage and tracking. Develop roadmap of advanced analytics initiatives to support achievement within multiple lead channels (focused on agent facing applications & their knowledge management repositories). Create behavioral analytics to understand the specialist and personalize their experience. Identifying, testing and deploying new data types that can give insights and enhance existing prediction capabilities to provide analytically recommendations that align to core objective. Proactively investigate issues and problems in both model building and production phases and document KPI, PoC, workflow, and data sources in clear and concise way. Strong coding and heavy lifting in writing and maintaining Alteryx, SQL, Tableau and Python code. Manage a direct team of 2-3 analysts and oversee additional 2-3 analysts who are supporting other functions. Required qualifications, skills and capabilities: Bachelor's/Master's degree in a quantitative discipline (Data Science/Analytics, Mathematics, Statistics, Physics, Engineering, Economics, Finance or related fields) 15+ years of experience in applying statistical methods to real world problems using SQL and at least one of the following analytical tools: Alteryx, Python, and Tableau Experience with visualization techniques for data analysis and presentation Strong Mathematical/statistical skills by using Alteryx/Python/SQL/Tableau Have a demonstrated ability to think both independently and collaboratively to implement creative solutions that solve business problems, being diligent in the detail while maintaining focus on broader purpose and business objectives Knowledge of advanced statistical techniques and concepts or methodologies: Linear/logistic regression, statistical models, clustering, decision tree and experience in statistical and data mining techniques: GLM , Random Forest, Boosting, text mining, NLP, etc.. Leadership: Mentor and coach a small group of 6 FTEs & drive and able to help in identifying and onboarding talents across industry, mentor newer team members and identify growth opportunities for existing team membersPreferred qualifications, skills and capabilities Experience using cloud services: Azure or AWS etc. Experience in Financial Services or like industry desired Candidate should be able to crisply synthesize data into actionable insights for executive leadership. Have a strong grasp of big data disciplines, AWS, Agile (scrum) methodologies, and new technologies Previously worked in an insights function at a financial services firm or consulting firm supporting Financial firms.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.Salary: . Date posted: 04/10/2024 10:27 PM

At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service Account Specialist's work is creative, exciting, and different every day.As a Specialist I in Customer Service, you will take approximately 80 - 120 inbound calls a day from checking and savings account customers. By building a strong rapport with your customer, you will be able to make an impact on the business. Your passion for customer service, inner competitiveness will allow you to excel in our fast paced environment.Job Requirements: Work in a call center environment that requires 100% phone-based customer interaction Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers Communicate with customers in a metrics-driven environment Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment Take ownership of each customer interaction while treating them with respect and responding with empathy Work both independently and in a team environment Abide by all applicable regulatory and departmental practices and proceduresRequired qualifications, capabilities, and skills: Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment High school diploma or GED required Preferred qualifications, capabilities, and skills: Ability to multitask using a computer and simultaneously provide customer support Comfortable in a fast-paced, consistently changing environment Previous experience working in a Hospitality, Restaurant or Retail industry Have a passion for helping people by solving problems, presenting, and explaining solutions Work Schedule:Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/18/2024 10:28 PM

The duties and functions of this role will require superior organization, effective communication, initiative, sound decision-making and the ability to coordinate efforts with multiple partners. This candidate must be driven by a first-class goal to make a substantial and valuable impact to the firm. To be successful, the candidate will maintain and enhance a strong and consistent control environment across Loyalty. The candidate should possess structure, attention to detail, quality focus, high energy, and flexibility within a high-paced, deadline driven organization. This individual must work well in a team environment, be a strong partner with our control partners, be able to represent the team with professional courtesy and acumen and deliver flawless work output. Job Responsibilities:Understand key business functions / knowledge of regulation surrounding businessCommunicate/ present effectively to stakeholders and partnersDemonstrate exceptional interpersonal skills including collaboration and relationship buildingWork autonomouslymanaging competing priorities to achieve the most effective result and able to make subjective and informed decisions based upon outputEvaluate design and operating effectiveness of management and business process controls.Conduct transactional testing of the control environment for the business, which may include Supplier controls.Perform testing and assessments of Operations, Processes, and Practices to identify risk trends and develop and implement the most appropriate examination coverage (timing and extent of work).Identify, analyze and report key risk indicators and conduct studies to enhance effectiveness of risk mitigation measures.Proactively monitor adherence to policies and procedures and analyze and communicate impact of risks and losses (actual and potential) with guidance for identifying and implementing solutions/corrective action.Assess issues identified during exam assignments or special projects, in light of known business risks, and develop recommendations to strengthen internal controls and improve operational efficiency. Utilize knowledge of business to level set the issues and escalate as appropriate through the exam report or verbally with the business owner.Partner with the business functions for closure of open issues arising from audits and on-going risk reviews.Participate in, and where needed, implement cross functional risk management initiatives.Lead or participate in monthly/quarterly calls with business partners based on a control agenda.Continue building knowledge of internal policies and procedures, banking and consumer regulations/laws, and accounting principles in order to implement necessary enhancements/improvements in examination coverage and to minimize the risk of noncompliance.Required qualifications, skills and capabilities:Bachelor's degree or Masters degree with major in accounting, finance or economics, business administration, risk management or equivalent experience is preferred5+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance-related functions preferredProficient knowledge of control/ risk management concepts with the ability to evaluate controlsCandidates should be action oriented with a focus on results, display strong analytical skills, be able to assess and clearly articulate complex ideas and possess creativity Strong interpersonal, communication skills (both oral and written)Strong proficiency in Microsoft OfficeAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.Salary: . Date posted: 04/19/2024 10:24 PM

The Digital Workforce Center of Excellence (CoE) is a global internal consulting team with high visibility; responsible for leading critical business transformation, reengineering and diagnostic efforts throughout Consumer and Community Bank (CCB). Typical engagements (not exhaustive) include: Business Transformations Process Assessment and Process Design for Robotic Process Automation (RPA), Operations Strategy Strategic Planning Operating Models Assessment Organizational Assessment Operating Models Product Development Support Support for Agile Product DevelopmentWe are currently seeking qualified individuals who can work with key stakeholders to identify opportunities to transform business processes and help design the target state. The ideal candidate should have the ability to understand the problem, quickly identify the root cause and generate solutions.Job Responsibilities Own aspects of the engagement, but collaborate as part of a larger project team Conduct interviews and side-by-sides with clients and map out current / future state processes Analyze Data from various sources utilizing statistical concepts, compile presentations and present findings in a clear and concise manner to senior leadership Support engagements that drive Quality, Cost, Productivity, Service and Product Delivery projects Drive end-to-end process redesign and performance improvement through the identification and elimination of waste (non-value-added activities) Build organizational capability through strong relationships with internal clients and team members Identify key metrics aligned with client initiatives to help establish baselines and estimate appropriate targets.Required qualifications, capabilities, skills: The ideal candidate must possess exceptional problem-solving skills, including the ability to define and deconstruct problems, identify, and prioritize key issues. Should have ability to gather data, structure and execute quantitative and qualitative analyses, financial modeling, perform competitor/industry research, conduct interviews, synthesize findings, and develop actionable recommendations. The ideal candidate will have a Bachelor's degree from a competitive school and 3+ years of relevant industry experience Project & client management skills - Candidate must be able to scope projects, create workable project plans, closely partner with key stakeholders, and execute on such plans while demonstrating an ability to balance multiple competing priorities Candidate must be a results-focused, highly motivated, self-starter and demonstrate a strong desire to learn new concepts, tools, and business practices by taking direction from managers and senior consultants and following through on tasks and assignments. Candidate must Possess Excellent written and oral communication skills Teamwork skills - Candidate must be flexible in his/her work style and be able to work with stakeholders and colleagues at all levels. Exceptional facilitation skills with ability to bring teams to consensus Must have excellent skills with MS Excel, PowerPoint, Visio or iGrafx and other Microsoft Office applications.Preferred qualifications, capabilities, skills: Experience working with Robotics, Machine Learning and other emerging technologies is preferred but not required Experience in financial services, operations, strategy, and consulting highly preferred Formal LEAN and Six Sigma training a plus, or demonstrated excellent problem solving and communication skills Ability to travel as needed (e.g., ranges of 25% to 50%; will vary by project)About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 04/19/2024 10:23 PM

JP Morgan Chase & Co is a leading global financial services firm with assets of more than $2.9 trillion, over 240,000 employees and operations in over 60 countries. It operates across four business segments including Asset & Wealth Management, Corporate and Investment Banking, Commercial Banking and Consumer and Community Banking. J.P. Morgan Asset & Wealth Management, is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits. AWM Global Product Marketing is a team responsible for strategic marketing & execution of all wealth management investment, banking & trust products to UHNW and Institutional clients. As an Investment Product and Content Marketing professional, you will work closely with Business, subject matter experts (SMEs), and various teams within Marketing to develop content - includes but not limited to markets, thought leadership, investment strategies, and product solutions. Job Description: The Product Marketing Content Manager Associate will be vital to the maintenance and upkeep of collateral on the public website across a variety of business lines. Partner closely with Marketing Business Leads & Line of Business team members to update and refresh collateral assets living on the public website, including, but not limited to articles, biographies, and landing pages. Maintain a project lifecycle system for the implementation of changes required to ensure compliance, legal and risk needs are met on regular cadence as informed by marketing leads. Interact with content owners, legal, risk and compliance to ensure all content features consistent, cohesive messaging aligned to brand positioning. Partner to translate English materials into other target languages as appropriate, including project management with translation agencies, implementing translations into existing templates and publishing to client, in alignment with stated risk & control processes Collaborate with web teams and production to ensure accuracy of updates are implemented and live across all assets. Partner with Analytics team to compile meaningful data for analysis and reporting to facilitate content strategic planning. Gather and analyze engagement metrics for our product marketing collateral and digital content across our website and internal systems Work effectively with a wide range of stakeholders across all levels, regions and channelsRequired qualifications, capabilities and skills: Post Graduate in finance, economics or equivalent preferred with demonstrated experience and success as a writer in the industry Experience in investment/financial writing, with solid understanding of financial, economic and investment concepts, asset management industry, products and customer behavior Superior writing and editorial skills in English Digital and social savvy; solid experience in data-driven approach to content engagement Demonstrates ability to turn complex financial subject matters into compelling stories that effectively promotes the firm's capabilities, engages the target audience, and steers the desired actions. Demonstrated ability to synthesize various viewpoints and translate those views into thoughtful marketing and educational pieces Passionate about creating client engaging content and keen on evaluating content impact for continuous improvement. Displays a reporter-like tenacity to work with senior-level subject matter experts to generate high-quality content under tight deadlines, within hours or next day (for example, when developing content on market response)Preferred qualifications, capabilities and skills: Excellent communicator (written and verbal) with leadership and interpersonal skills to coordinate efforts across teams across markets Excellent time management and project management skills and the ability to coordinate editorial projects with multiple teams. Highly flexible; comfortable working with ambiguity; ability to multi-task, and to enjoy working in a demanding, fast paced environment; ability to adapt quickly and manage multiple, competing priorities and projects with quality output at one time Process-driven, attention to details with proven experience of managing content production processes. Ability to steer process improvements/automations to build efficiencies and to establish best practices across the team High level of independence and positive energy; responsible and accountable; respect for diversity of opinions and styles; flexible in approach. Thrives working both independently and as a team memberAbout usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamJ.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.​Salary: . Date posted: 04/22/2024 10:26 PM

JP Morgan Chase & Co is a leading global financial services firm with assets of more than $2.9 trillion, over 240,000 employees and operations in over 60 countries. It operates across four business segments including Asset & Wealth Management, Corporate and Investment Banking, Commercial Banking and Consumer and Community Banking. J.P. Morgan Asset & Wealth Management, is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits. The Private Bank's Global Insights program is designed to deliver industry leading insights to Private Bank clients and prospects on the most relevant wealth planning and investments topics. Job Description: The Marketing Content Manager Associate will be vital to the maintenance and upkeep of collateral on the public website across a variety of business lines. With your knowledge of industry & client needs along with exceptional marketing skills, you will steer engagement and business impact through ongoing improvement in delivery quality enabled by digital and data Partner closely with Marketing Business Leads & Line of Business team members to update and refresh collateral assets living on the public website, including, but not limited to articles, biographies, and landing pages. Partner with the Global insights team to prioritize the content that needs to be reviewed, be the point person to compile refresh requests from other teams and work with Insights marketing team to assess if the pieces should be refreshed or set. Maintain a project lifecycle system including timelines for the implementation of changes required to ensure compliance, legal and risk needs are met on regular cadence as informed by marketing leads. Interact with content owners, legal, risk and compliance to ensure all content features consistent, cohesive messaging aligned to brand positioning. Collaborate with web teams and production to ensure accuracy of updates are implemented and live across all assets. Maintain a database and archive of articles and thought leadership that are refreshed and what has expired Work effectively with a wide range of stakeholders across all levels, regions and channels. Required qualifications, capabilities and skills Post Graduate in finance, economics or equivalent preferred with demonstrated experience in the financial services / asset management industry Passionate about insights content impact for continuous improvement Experience in investment / financial writing, with solid understanding of financial, economic and investment concepts, asset management industry, products and customer behavior. Demonstrated ability to synthesize various viewpoints and translate those views into thoughtful marketing and educational pieces Strong attention to detail and ability to work in high pressure environment Solid experience in data-driven approach to content engagement Highly flexible; comfortable working with ambiguity; ability to multi-task, and to enjoy working in a demanding, fast paced environment; ability to adapt quickly and manage multiple, competing priorities and projects with quality output at one time High level of independence and positive energy; responsible and accountable; respect for diversity of opinions and styles; flexible in approach Preferred qualifications, capabilities and skills Editorial skills a plus Prior project, web and events management experience is a significant plus Working knowledge in Adobe Photoshop, PowerPoint, Excel and general online multimedia platforms Strong verbal and written communication skills About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamJ.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.​Salary: . Date posted: 04/22/2024 10:26 PM