BASIC QUALIFICATIONS- 2+ years of sales or account management experience- Experience analyzing data and best practices to assess performance drivers- Experience with Excel- A passion for developing an engaging customer user experience and ability to translate customer needs into business and product requirementsDESCRIPTIONAs a Marketplace Consultant you would be a part of Strategic Account Services (SAS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Seller Partners. More than 300 million customers shop in Amazon's store, and every day, customers browse, purchase, and review products sold by third-party sellers right alongside products sold by Amazon. Since 2000, Amazon has offered this virtual shelf space to individuals and companies of all sizes, helping them reach hundreds of millions of customers, build their brands, and grow their business. Fast-forward to the present day, and these third-party seller products account for more than half of all units sold in our store. With increasing complexity of today's ecommerce and rise of opportunities, the Strategic Account Services Team aims to leverage the full potential of each Amazon Selling Partner on Amazon. Our team provides leading-edge strategic consultancy using a data-driven, collaborative, and customer-focused approach to support our Selling Partners to achieve their goals. Our holistic service offering addresses advice on all facets of the Amazon Marketplace including topics such as international expansion, Portfolio Optimization, Fulfillment Strategy, Product Presentation, Promotions, Advertising Strategy and Brand Building. In parallel to this strategic support, we also help our selling partners to solve their most pressing operational challengesAs a Marketplace Consultant, you strategically consult your own portfolio of Selling Partners independently. Your objective is to support Selling Partners to drive their business growth and program satisfaction by working backwards from their individual targets and developing a roadmap together with your Selling Partners. In addition, you use your analytical know-how to proactively identify untapped potential of each Selling Partner. Last, you will be responsible of the launch of this program in your country, which entails a significant level of ambiguity and requires effective stakeholder management to coordinate across various teams.About Amazon Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNAKey job responsibilities- Manage a portfolio of 15-20 Sellers to drive sustainable revenue growth, based on a solid understanding of marketplace programs, tools and processes.- Analyze customer data on the efficiency of listings, selection, supply chain, advertising, and deals and provide strategic recommendations to maximize the sellers' potential.- Implement and track metrics for recording the success and quality of the sellers in your Seller portfolio. Use key metrics to guide your work and uncover hidden areas of opportunity.- Identify, qualify, and engage with prospective Sellers for SAS based on a clear understanding of our Sellers and their needs.- Build and execute on a joint business plan that delivers on key business opportunities and relevant KPIs for the sellers and Amazon. - Conduct deep dive analysis on seller issues and publish recommendations and action plans based on data to improve seller experience.- Success will be measured by the performance of your sellers on input metrics and impact on creating a great customer experience for buying consumers. - Develop a thorough understanding of the Amazon Marketplace ecosystem - Manage additional projects around our newly launched Paid Service, which includes process improvements, tool and content development, competitive analysis, and sales analysis.- Conduct regular WBRs, MBRs with the sellers, highlight business metric performance and building action plans. Timings will be as per EU shift, 12:00 pm IST to 9:00 pm IST We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 3+ years of sales or account management experience- Experience analyzing key open issues and resolution metrics for each of the managed accounts- High attention to detail and the management of multiple, competing priorities simultaneouslySalary: . Date posted: 04/10/2024 09:18 AM

Immigration Specialist, Immigration Support

Amazon, Bangalore, Any

BASIC QUALIFICATIONS- 3+ years of human resources experience- Bachelor's degree- 5+ years of experience in US immigration programs with broad knowledge and experience in working with right to work, work authorization and human resource processes and employee lifecycle.- Excellent written and verbal communication skills; high quality document and report preparation.- Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards.DESCRIPTIONAmazon's Business Mobility Services (BMS) team continues to elevate its best-in-class professional services, delivering exceptional immigration support to Amazon businesses, employees, and candidates globally. Comprising of project managers, analysts, and seasoned immigration subject matter experts, the team actively serves as strategic partners and consultants to Amazon business leaders and partner teams. Currently, the team centrally manages immigration filings and associated vendors for Amazon, concurrently driving projects aimed at ongoing improvement in the cost, quality, and compliance of immigration services at Amazon.We are seeking an Immigration Specialist, to support the needs of our growing India immigration Hub team based in Bangalore. In this role, you will play a pivotal part in efficiently managing H-1B visa transactions, devoting 70% of your time to ensuring seamless processes for a high volume of transactions. Your duties encompass meticulous documentation handling, maintaining clear communication, and resolving issues promptly during the visa application process, all while adhering strictly to standard operating procedures and immigration regulations.Furthermore, in the remaining 30% of your responsibilities, you will actively engage in project-related tasks. This includes participating in thorough reviews of the application process and collaborating with a cross-functional team to optimize workflows. Your role extends to proposing and implementing process enhancements, utilizing your insights to contribute to the automation of manual processes. As a representative of the India Immigration team, you will attend meetings as a Subject Matter Expert, showcasing your expertise and actively contributing to the continuous improvement of immigration processes.Key job responsibilitiesCase Management Responsibilities (Time allocation: 70%)• Efficiently handle high volumes of H-1B visa transactions in strict alignment with standard operating procedures.• Gather necessary information to understand candidates'/employees' professional background and immigration needs.• Conduct thorough assessments of qualifications and eligibility for H-1B visa candidates/employees.• Manage and organize all documentation related to H-1B visa applications, ensuring accuracy and compliance with immigration regulations.• Maintain effective and timely case process communications with candidates/employees, providing updates on their visa application status.• Provide guidance on immigration application procedures and timeframes to candidates/employees in line with government requirements.• Address challenges during the visa application process, ensuring resolution.• Ensure accuracy and compliance with immigration regulations through audits and analysis.• Adhere to privacy and confidentiality regulations in maintaining records.• Act as a first point of contact, handling service escalations for root cause analysis and remediation.• Update the case management system in a timely and accurate manner.Project Responsibilities and Leadership Values (Time allocation: 30%)• Build strong relationships with multiple stakeholders (internal and external) to understand immigration process improvement opportunities, provide recommendations, and participate in the development of robust quality/process improvement initiatives.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Experience with process improvement and stakeholder management- Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards- Good knowledge of immigration laws, regulations, and company policies.- Proven ability to identify process defects, make recommendations for process improvements, and implement process improvements.- Proficiency in monitoring process execution and ensuring quality service.- Experience identifying and rectifying process defects in collaboration with teams.- Track record of driving successful initiatives for process automation.- Strong interpersonal skills to build and nurture relationships for continuous process improvement.Salary: . Date posted: 04/18/2024 09:18 AM

HRBP

Amazon, Bangalore, Any

BASIC QUALIFICATIONS - Proven skill in the operation and utilization software such as Microsoft Word for Windows, Excel, etc. - Able to travel, as appropriate - Ability to analyze organization and individual needs and create the most cost-effective package to meet them - Experience with assessing executive talent and filling technology/operations/management positions - Proven understanding of the role and functions of a human resource office within a corporate operations structure - Broad experience and specific knowledge of human resource theory, functions and practice; performance appraisal systems and staff development - Proven ability to use initiative in carrying out tasks - Proven ability to prioritize tasks and to organize workload to assure that short timelines are met while having frequent interruptions • Exposure to multi-state and international employment lawsDESCRIPTIONAbout AmazonAmazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.Amazon currently has presence in India (www.india.amazon.com) by way of Development Centers across three locations; Bangalore, Chennai and Hyderabad, which works on complex technology and operations challenges that directly drive business on Amazon.com. In addition to this, there are retail teams that strive towards providing world class customer experience to our customers across www.amazon.in and www.junglee.com, followed by a dynamic operations team that ensures customer orders are fulfilled and delivered on time.Summary DescriptionSuccess in this role will require influential partnership with middle and senior management within the organization to execute the HR strategies that foster organizational and people effectiveness. The individual in this role must understand business priorities and translate them into an HR agenda that supports the business as it grows. Additionally, the individual in this role is accountable for partnering with leadership to teach, coach, and cultivate the Amazon culture by ensuring the Leadership Principles are taught, lived, and integrated in each component of the talent system at Amazon.*Amazon Operations and Distribution is a 24/7 environment and shifts may change due to business needs. Full shift flexibility including holidays, nights and weekends is needed for this role.Key job responsibilitiesTo succeed, you will need a flexible skill set, including the ability to think strategically, execute tactically, and collaborate across many teams, levels, and situations.- The ability to lead, develop, and inspire a team of HR professionals in a high growth, rapidly changing environment- The ability to understand business goals as well as design and implement new approaches, policies and procedures to effect continual improvements in business objectives.- The desire and ability to be an influential and credible senior HR leader within the team, including setting the tone, agenda, direction and providing the necessary support, follow up, and leadership to ensure the team achieves desired results- Understand the entire talent system and each stage of the employee lifecycle and applies that understanding to craft integrated solutions that are thoughtful and reinforced talent programs.- Solutions focused and work in an environment which demands deliverables along with the ability to identify problems and drive appropriate solutions- Operates with autonomy and discretion; A true hands-on approach as well as the ability to successfully monitor the "pulse" of the employees to ensure a high level of employee engagementExperience with rapid and complex changing work environmentWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Candidates should have a min work experience of 3-5 years in relevant HRBP domain- HRBP / Mfg. HR experience is a mandate, experience in employee relations, adept at HR statutory compliance, performance management, talent management, HR projects, succession planning, etc.- Education: MBA or Master's Degree in HR/Social Work/ from B schoolsSalary: . Date posted: 04/18/2024 09:18 AM

Immigration Specialist, Immigration Support

Amazon, Bangalore, Any

Technical Consultant

Salesforce, Bangalore, Any

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About Salesforce Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionise companies, careers, and, hopefully, our world.Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE "100 Best Companies to Work For®" for 12 years in a row.There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that's so much bigger than themselves, an industry, and their company.We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.Role Description:Salesforce industries' goal is to deliver rapid, value-driven customer solutions for complex business problems. Our Salesforce Developers are key players in this objective, as they can leverage native Industry Cloud functionality to deliver customer requirements quickly with minimal customisation.You'll be responsible for turning the program design of our Solution Architects and Technical Architects into a configured solution that meets the customer's needs.Working predominantly in Agile scrum teams, you'll be building out complex business processes using Industry Cloud technology and the toolkit of the platform.You'll be involved in all phases of the project lifecycle - from low-level design and development through to deployment and post-production support.You'll acquire a deep product knowledge of the Salesforce Industries vertical applications, and will be able to mentor customer (and system integrator) resources and accelerate knowledge transfer to them.You'll also act as a champion in the wider Salesforce Industries partner ecosystem, sharing best practices, lessons learned, and time-saving techniques.Minimum Requirements:3+ years experience working on deployment teams, ideally using Agile development techniques.Proven track record of successful delivery of customer projects, preferably enterprise CRM implementations.Experience in building solutions in the financial services industry.A self-starter, adept at picking up new skills and technologies, and eager to break new ground.Excellent communication skills, equally comfortable with crafting emails as leading a white-board discussion with customers or delivering a technical presentation.Vision to help us take our company to the next level.Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)Technical Requirements:Salesforce (Apex, VisualForce, Lightning)Java, SOAP APIs, REST (JSON, XML)Data modelingProcess modeling tools and best practicesPreferred Requirements:Knowledge of OmniStudio (Integration Procedures, Data Raptors, Omniscripts)Excellent interpersonal and communicationAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/22/2024 03:21 PM