To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Role overview: Salesforce is currently seeking a Manager, Technical Consulting (Financial Services) to join our Global Delivery Centre (GDC) team. Our Manager and technical Consulting role plays a significant part in managing, training, and building the careers of our technical consulting team. We are key players in this objective, as they can use Industry Cloud functionality to deliver customer requirements quickly with minimal customization. In addition to people leadership, career coaching, and project oversight responsibilities for the team, you will build our Financial Services practice by leading internal initiatives, contributing to the technical practice business plan, developing methodology, creating team enablement, onboarding new architects, and recruiting to build the team. This role is 50% billable and in addition to team leadership, you will work with our customers and partners as a technical architect to solve critically important business challenges using Salesforce's Financial Services Cloud . Salesforce Professional Services - Global Delivery Centre (GDC) focuses on delivering strategic engagements that define transformational opportunities and execution of change programs. We are the trusted delivery partner for Salesforce Professional Services that ensures end-to-end multi-cloud delivery capabilities across all Salesforce technologies and scales with agility for successful customer outcomes! We at GDC strive to foster growth & innovation and enable Salesforce Professional Services with a focus on performance, productivity & impact. Responsibilities: You'll have up to 15 direct reports under your scope of responsibility. You will be required to deliver technical work (as a technical architect) on Financial Services domain projects at 50% utilization and balance that with leading your team of Technical Consultants. You'll be responsible for hiring, training, and mentoring our Technical Consultants on Financial Services so they can implement successfully in turning the program design of our Solution Architects and Technical Architects into the highest-quality solutions that meet the customers' needs. Serve as a trusted advisor to the client, guiding customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value Identify and lead internal critical initiatives to grow the Financial Services consulting practice; serving as an active contributor to the community's overall knowledge base and expertise Work closely on projects with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs Lead Enterprise Architecture and Governance for enterprise-level customer engagement. Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business partners that shape the architectural vision, and establish a program architectural roadmap. Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying. Lead a project team of developers focused on driving optimized solutions for our FSC clients leveraging Salesforce Financial Services Cloud, Service Cloud, Sales Cloud, and Experience Cloud Ensure the success of these teams while securing the highest CSAT and business outcomes Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners Establish trust with the customer's leadership, promoting and/or implementing standard processes with SFI and Salesforce Highlight and manage risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion Minimum Requirements: 15+ years of experience leading Salesforce technical consulting projects and handling individual contributors. 5+ years of people management experience Strong application design skills combined with strong data, integration, and security architecture skills Expertise in one or multiples of → Salesforce Financial Services Cloud (FSC), Sales/Service/Experience Cloud, and Vlocity OmniStudio Expertise in one or multiple domains of → Banking (retail, commercial, investment, mortgage lending and servicing), Insurance, Wealth & Asset Management Integration Architecture (Must have) Platform Security (Must have) Identity and Access Management / Integration Security Sharing and Visibility (Must have) Data Architecture and Management (Must have) Architectural Design Patterns Apex Design Patterns (Must Have) Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others) Proficiency in English Preferred Requirements: Salesforce Certification Preferred (Admin, Developer, Sales, and Service Clouds, Application Architect) OmniStudio Developer/Consultant Thorough individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience A great listener with the ability to communicate with people in diverse roles Proven ability to analyze, design, and optimize business processes via technology and integration Resourceful and innovative thinker who can work through and solve problems Adept at navigating/mediating conflict and fostering healthy dialogue Strong interpersonal skills - nurture effective working relationships with others Exceptional analytical skills - experience overseeing and managing business metrics, productivity, and outcomes Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/02/2024 03:14 PM

Direct Walk-in for Admission / Students Counselor Exp

, Bangalore

Greetings from United Medical Consultants Pvt Ltd, We have an Immediate opening for Admission Counselor. Kindly find the below job description. Process: Admission / Student Counselor Experience: 2+ years on Sales Target Package: Desired Salary + Attracti

URGENTLY SALES & MARKETING EXECUTIVES ARE REQUIRED.

, Bangalore

Urgently sales & marketing executives are required. 1-2 yr experience will be preferred. Candidate must have experience in bangalore market. (native of bangalore will be preferred). Sales experience in insurance, bpo, home loan will be considered. Having

Solutions Architect

Facebook, Bangalore, Any

The Business Engineering Team is looking for a high performance Solutions Architect with an entrepreneurial mindset. As a Solutions Architect, you will lead the industry by enabling clients to realize the full potential of Meta's marketing and/or messaging solutions and even defining new solutions. You will work with executives at top-tier companies on their industry-leading initiatives, translating their business goals into an execution plan using Meta's suite of platforms and products. This role will allow you to apply your passion for problem solving to achieving real-world results at Meta scale. Solutions Architects play a crucial role in understanding the business context and challenges of our partners and transforming them into tangible solutions through the use of our platforms and products. Working closely with our product teams to ensure that our products are tailored to meet the specific needs of our partners and markets.Our goal is to engineer and accelerate business growth for the partners through our platforms. Our approach aims to maximize positive impact for our partners as well as the billions of people that use their products and services.Solutions Architect Responsibilities: Act as a technical consultant and subject matter expert on Meta's marketing and messaging solutions for some of the most innovative companies in the worldGuide our clients to the most optimal implementations by walking them through the technical details Meta's platform and productsWork closely with sales teams to unlock and develop new opportunities by developing a deep understanding on business goals and industry trendsPartner closely with the Product, Engineering teamsUnderstand and apply knowledge of products, technologies and business to build solutions to solve for problems at scaleBuild relationships with team members and cross functional partnersShare project updates and insightsInfluence decision-making through presentation of data-centric business topicsParticipate in interviewing and on-boarding of new team membersWillingness to travel up to 20% of the timeMinimum Qualifications:3+ years of combined experience as an Engineer, Solutions Architect, Technical Consultant, or Partner/Sales Engineer3+ years of experience working with software systems including querying, working with data, and working with API developmentExperience communicating professionally with technical and business audience at prospects or clientsCurrently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experienceExperience with web, mobile, or enterprise technology stackExperience demonstrating knowledge of industry technology areas and trendsExcellent written and spoken communication skills in EnglishPreferred Qualifications:Deep technical knowledge of Meta Marketing and Messaging products (including tools and APIs)Experience working with API documents, calling APIs using scripts, and testing APIsKnowledge of AdTech, Advertising, or Digital Marketing (Brand or Direct Response)Experience with integration projectsExperience in stakeholder managementSalary: . Date posted: 04/19/2024 10:08 PM

Account Management Associate

Amazon, Bangalore, Any

BASIC QUALIFICATIONS- 1+ years of sales experienceDESCRIPTIONA successful operations program manager in this team would be a meticulous organizer, adept at managing biller requests, analyzing metrics, and driving improvements. They would possess strong communication skills, collaborating effectively with internal and external stakeholders. With a keen eye for detail, they prioritize tasks, manage vendor resources, and implement promotional programs efficiently. They excel in problem-solving, conducting customer connects and perform data analysis to address root causes, and making data-driven decisions. They would also identify opportunities to reduce wastage & streamline processes and enhance efficiency, while maintaining clear project communication and ensuring timely resolution of customer escalations.Key job responsibilitiesBiller management:• Manages, Audits & Reconciles all vendor elements such as Invoice management from fulfillers, billers and carries out monthly selection audit and proactively taking inputs from category lead & billers & managing other biller requests• Communicating with external customers (Billers, Fulfillers & marketing agencies) and internal customers (Finance, CS Ops, Category, Rewards & tech)• Creates and manages contractual agreements Category Ops• Owns end-to-end reward promotion for GTM go-live every month on time and does the QA of the promotions. • Program manages with rewards, finance, business & marketing teams to carry out the GTM of the category• Coordinate with Finance, CS, FC and Projects team to matters related to SC operations.Customer Escalation management• Monitors & addresses all customer elements (e.g., CS scalations outputs, site experience, team performance), performs deep dive analysis on problems to understand root causes and makes decisions based on data • You organize, analyze and action on the Customer feedback from different sources( CS Team, Internal employees, Direct social media escalations) to resolve customer escalations within TAT.Automation: • Ability to pull data from Excel, SQL databases and perform reporting and analysisA day in the lifeDay-to-day activities involve managing biller requests, analyzing metrics for decision-making, communicating with stakeholders, implementing promotional programs, resolving customer escalations, coordinating with various teams, identifying opportunities for process improvement, and driving automation initiatives.External stakeholders include billers, fulfillers, marketing agencies, and telcos. Internal stakeholders consist of finance, customer service operations, category management, rewards, technology, and marketing teams. About the teamAbout Amazon Pay and About Bill Payments & Financial Services: Amazon Pay is a fast growing organization within Amazon pioneering the next wave of customer acquisition & engagement. Bill Payments and Financial Services (BP-FSP) is the largest high frequency category within Amazon Pay where customers can conveniently make their everyday payments and avail exciting rewards. It is an exciting team to work as we are shaping the future growth of Amazon brick-by-brick, by revolutionizing how customers pay for their everyday needs by solving interesting problems in their journey.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Bachelor's degreeSalary: . Date posted: 04/22/2024 10:51 PM