DESCRIPTIONAre you an experienced Software Development Manager who wants to be part of an innovative and growing business? Do you want to lead a team that will enhance the Amazon customer experience and have a direct impact on Amazon’s bottom line?MENA Payments within Digital & Emerging Payments Org builds, launches, and manages Amazon branded payment and financial services worldwide. Our offerings are growing rapidly and we are continuously adding new market-leading features and launching new products to enhance the Amazon customer experience. As part of MENA Payments , We enable BNPL payment method for MENA customers by partnering with 3rd party BNPL Partners in the region to allow customers to purchase at Amazon.ae / Amazon.sa .The BNPL team is responsible for creating new services and features that delight customers while also managing and executing the global roadmap Key job responsibilitiesAs a Software Development Manager (SDM) for BNPL team, you would be managing a talented team of engineers building and scaling large scale systems allowing customers Middle East to shop in Amazon . You are expected to be a leader in technology, diving deep into problems you own, demonstrate excellent judgement in decision making, mentoring, and growing talent. You should be able to inspire people, motivate the team, drive the culture of innovation, implement engineering best practices, and deliver results. You will define technical and business strategy that generate a positive experience to customers. You should be an engineering leader in driving Operational Excellence by defining strategies, influencing roadmaps and raising the bar for our customers. As an engineering leader, you would be working directly with BNPL product management and various engineering leaders across Amazon to influence, design and deliver the organizational goals.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS- 3+ years of engineering team management experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teamsPREFERRED QUALIFICATIONS- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

System Development Engineer I

Amazon, Chennai, TN, IN

DESCRIPTIONAmazon vision is to be the most comprehensive and authoritative source of information about music and artists in the world. We build platforms and verticals that allow this vision to materialize. We use state of the art technologies and Machine Learning algorithms to enrich the catalog metadata in order to enable the magical experiences Amazon Music is known for on Alexa. It is still Day 1 for voice, and the catalog team is in the heart of making this experience better for customers. The Amazon team is responsible for persisting, computing, reconciling and vending Music rights and metadata to other teams and services across Amazon. We process hundreds of millions of updates per day and our services serve hundreds of thousands of requests every second to all Amazon Music Customers. Our services are used in every aspect of the customer experience from search and discovery to playback and voice requests. We own critical platforms that makes access to the A highly available and accessible. The AMC Support Engineering team provides Software and Infrastructure support for tier 1-3 services. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success. Some of the key job functions - Provide Infrastructure support of incoming system tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services - Work on maintenance driven coding projects, primarily in Java, Perl, or shell scripts, and AWS technologies - Software deployment support in staging and production environments - Develop tools to aid operations and maintenance - System and Support status reporting - Ownership of one or more Digital products or components- Improve AMC infrastructure, operational performance, and stability.- Participate in designs, code and procedures reviews. - Identify opportunities arising from technical discussions and do the technical trade-offs.- Troubleshoot, research root causes thoroughly resolve defects. - Drive Company Wide Campaigns with Support and Engineering teams and drive it to closure.- Keep the Compliance risks (SAS, Shepherd etc.) for AMC systems under control.- Drive large scale projects such as MAWS to NAWS, Pipeline Automation and drive it to closure.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS- Knowledge of at least one modern programming language such as C, C++, Java, or Perl- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- Experience tools for automation (building, testing, releasing or monitoring)- Hands-on experience in Amazon Builder tools and technologies- End-to-end understanding of Amazon AWS Infrastructure set-upPREFERRED QUALIFICATIONS- Knowledge of and proficiency in the use of Python scripting language- Experience on highly concurrent, high throughput systems and knowledge of complex distributed systems- Knowledge of best practices for software deployment- Experience with distributed operational health and performance monitoring systems