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Sr Quality Assurance Engineer, Ring HW/SW
Amazon, Chennai, TN, IN
DESCRIPTIONWe are looking to hire a Senior Quality Assurance Engineer in Ring India within the HW/SW development organization, responsible for the quality of Ring core products including doorbell camera, security camera, and other new products. We are looking for a passionate, experience QA Engineer to join our team and help us reimagine how to drive quality, testing, and efficiency through our product lifecycle. You are expected to have industry-leading technical abilities that enable you to significantly improve product quality, and a deep curiosity to dive into new technologies. The test plans and automated tests you build should expose defects from component and feature integration level to end-to-end customer interactions. We want a QA engineer excited to work across software, hardware, cloud, algorithms, and computer vision, helping us to deliver exciting new lovable products to market.As a QAE, you will innovate our QA processes and develop repeatable and automatable QA systems. You will work with Product Managers, QAEs, SDETs, and SDEs on our internal technology teams to understand features and technical implementation. You will identify use cases, create test plans, define test strategies, and create manual and automated test cases in order to report to stakeholders on the quality and reliability of our products. You will evangelize quality best practices. You will own creating and driving the test strategy and enforcing design for testability.Key job responsibilitiesYou will join the team of hands-on, proactive, self-motivated and seasoned software quality assurance professionals. In this role, you will:* Create test strategies, test plans and test cases* Review user interfaces for conformity and functionality* Efficiently execute test cases across all functional areas of our products* Review product user interface for conformity to design guidelines* Find, isolate, document, regress and track bugs through resolution* Interpret and report testing results and be a vocal proponent for quality in every phase of the development process* Work with software development engineers to understand the overall technical architecture and how each feature is implemented* Engage in code reviews to ensure testability and unit test designs* Develop automated tests, scripts, and tools to enable CI/CD* Collaborate across teams to enhance total product qualityOur ideal candidate:* Enjoys working side by side with partners, colleagues and teams on tough problems* Is highly effective and thrives in a dynamic environment with multiple, changing priorities* Passionate for QA and test automation* Is comfortable with proactive outward communication and technical leadership* Never shies away from a challengeWhat will you do:As part of our world-class Quality organization, you’ll work closely with product and engineering teams to create test strategies and drive initiatives that ultimately ensure our customers get what they want, when they want. You’ll understand the big picture of how our features and products interact as you navigate through complex designs and code. You will work with development engineers to ensure soundness of design, testability of their code, and determine the best testing and automation approaches. You will contribute to automation frameworks and automate test cases both at the API and UI levels, using Java and other languages. You’ll be responsible for driving the software development process toward quality-centric methodologies.* Demonstrated track record of delivering test automation, quality requirements, designing functional and performance test suites and producing deliverables that exceed commitments.* Responsible for the architecture of test automation solutions, discovering current limitations and compatibilities between subsystems, the selection of new concepts and methodology, and the development of major routines and utilities.* Generation of metrics and information that improve development practices on the team.* Review and critique of technical requirements and software design specifications and software implementation.* Instilling best practices for test suite automation and frameworks and documentation, making sure designs meet requirements, and delivering high quality software on tight schedules.About the teamRing, since its founding in 2013, has been on a mission to make neighborhoods safer. From the video doorbell, to Ring Alarm, which was named #1 in Customer Satisfaction for DIY Home Security Systems by J.D. Power, Ring’s smart home security product line, as well as the Neighbors app, offer users affordable whole-home and neighborhood security. At Ring, we are committed to making home and neighborhood security accessible and effective for everyone — while working hard to bring communities together. Ring is an Amazon company. For more information, visit www.ring.com. With Ring, you’re always home.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS- 6+ years of quality assurance engineering experience- Experience in manual testing- Experience in automation testing- Experience scripting or coding- Bachelor’s degree in Electrical Engineering, Computer Science, Computer Engineering or related field- 6+ years of hands-on experience with the ownership of software project testing: defining test strategy, writing test plans, designing and executing software tests, iterative development process improvement- Demonstrated experience leading the creation and execution of large feature testing strategies- Demonstrated knowledge of professional software engineering best practices for the full software development life cycle, including coding standards, code reviews, source control, build and release processes, continuous deployment, and test suite development and maintenance- Demonstrated experience utilizing high-quality automation to solve test problemsPREFERRED QUALIFICATIONS- Experience with embedded systems or consumer devices- Experience programmatically testing products, measuring test coverage, developing the best automation, driving testability and diagnostic ability into the product, while promoting best practices in quality areas.- Isolating test failures in complex software systems- Self-driven and able to work with a high level of ambiguity in a prototyping development phase- Excellence in technical communications with both technical and non-technical peers- Strong sense of ownership, bias for action, and drive- Demonstrated leadership abilities in an engineering environment in driving operational excellence and best practices
System Development Engineer
Amazon, Chennai, TN, IN
DESCRIPTIONAre you interested in joining the team behind Amazon’s newest innovation?Come help us work on world class software for our customers!! The Kindle Unlimited is Amazon’s digital reading subscription which offers members all over the world access to millions of titles across eBooks, audiobooks, comics, magazines, and more. Reading Subs support engineering team provides production support and also responsible for providing multifaceted services to the Kindle digital product family of development teams and working with production operations teams for software product release coordination and deployment. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success.Key job responsibilitiesOn a typical day engineers might dive deep into understanding the root cause of customer issue, support the Newsstand deprecation, New Migrations, investigate why a metric is trending the wrong way, consult with top engineers at Amazon, or discuss radical new approaches to automate operational issues.Our systems development engineering roles help engineers develop a broad range of skills. Experienced systems development engineers often have leadership impact on their teams by becoming subject matter experts on several services. They develop, build, deploy, operate, sustain, and grow the services in cloud production environments. They are able to utilize trends and metrics to identify opportunities for improvements. They help develop and refine procedures used by their team and internal customers. They are able to develop at a high standard and can deal with new and ambiguous problem domains, while consistently delivering customer impacting change.A day in the lifeOur systems development engineers spend time:• Supporting the Migration/ Deprecation activities• Simplifying and reinventing systems, processes, and tools to make things better for our customers• Building unique solutions to our customers’ technical problems• Studying and learning from industry recognized Amazon senior and Principal engineers.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- Experience tools for automation (building, testing, releasing or monitoring)PREFERRED QUALIFICATIONS- Knowledge of and proficiency in the use of Python scripting language- Experience on highly concurrent, high throughput systems and knowledge of complex distributed systems- Experience on pipelines, environments, deployment process will be an added advantage
Senior Engineer, Digital Verification
, chennai, IN
pSemi Corporation is a Murata company driving semiconductor integration. pSemi builds on Peregrine Semiconductor's 30:year legacy of technology advancements and strong IP portfolio but with a new mission-to enhance Murata's world:class capabilities with high:performance semiconductors. With a strong foundation in RF integration, pSemi's product portfolio now spans power management, connected sensors, optical transceivers, antenna tuning and RF frontends. These intelligent and efficient semiconductors enable advanced modules for smartphones, base stations, personal computers, electric vehicles, data centers, IoT devices and healthcare. From headquarters in San Diego and offices around the world, pSemi's team explores new ways to make electronics for the connected world smaller, thinner, faster and better.Job SummaryThis position is for a Senior Engineer, Digital Verification. The primary responsibilities include, but will not be limited to, technically guide test plan development, define the verification methodology and infrastructure, tracking deliverables to ensure timely execution with high quality.The Senior Engineer responsibilities will also include mentoring junior Verification Engineers.The individual will work closely with the digital design, and Product Development teams in India Design Center and global design centers. This position is located in pSemi India Design Center (IDC) in Chennai, India.Roles and ResponsibilitiesThis position has responsibility for::Development and deployment of verification and validation environment of digital circuits from scratch and (or) adapt and improve upon existing environment:Design, build, and maintain verification test suites to fully verify ICs:Deliver detailed test plans for verification of complex digital design blocks:Definition of verification simulation tool flow:Identify and write all types of coverage measures for stimulus and corner:cases:Debug tests with design engineers to deliver functionally correct design blocks:Close coverage measures to identify verification holes :Work with interdisciplinary teams to identify automation and tool requirements :Mentor junior verification engineers:Support independent product development and provide support for other design groups:Maintain a positive growth culture in IDCCompetency RequirementsIn order to perform the job successfully, an individual should demonstrate the following competencies: :Displaying Technical Expertise: Keeps his/her technical skills current; effectively applies specialized knowledge and skills to perform work tasks; understands and masters the technical skills, knowledge, and tasks associated with his/her job; shares technical expertise with others :Driving for Results: Aggressively pursues challenging goals and objectives; will to put in considerable time and effort to accomplish objectives; takes a highly focused, goal driven approach toward work :Making Accurate Judgments and Decisions: Bases decisions on a systematic review of relevant facts and information; avoids making assumptions or rushing to judgment; provides clear rationale for decisions:Working with Ambiguity: Achieves forward progress in the face of poorly defined situations and/or unclear goals; able to work effectively with limited or partial information:Critical Thinking: Skilled at finding logical flaws in arguments and plans; identifies problems and solutions that others might miss; provides detailed insight and constructive criticism into problems and complex situationsMinimum Qualifications (Experience and Skills):Typically requires 3 to 6 years of digital design verification experience, depending on education level:Proficiency in logic design verification:Ability to debug and perform root cause failure analysis at RTL and gate level:Demonstrated
Senior Staff Engineer, and Digital Verification Manager
, chennai, IN
pSemi Corporation is a Murata company driving semiconductor integration. pSemi builds on Peregrine Semiconductor's 30:year legacy of technology advancements and strong IP portfolio but with a new mission-to enhance Murata's world:class capabilities with high:performance semiconductors. With a strong foundation in RF integration, pSemi's product portfolio now spans power management, connected sensors, optical transceivers, antenna tuning and RF frontends. These intelligent and efficient semiconductors enable advanced modules for smartphones, base stations, personal computers, electric vehicles, data centers, IoT devices and healthcare. From headquarters in San Diego and offices around the world, pSemi's team explores new ways to make electronics for the connected world smaller, thinner, faster and better.Job SummaryThis position is for a Senior Staff Engineer, and Digital Verification Manager. The primary responsibilities include, but will not be limited to, managing in a hands:on fashion to technically guide test plan development, defining the verification methodology and infrastructure, tracking deliverables to ensure timely execution with high quality. As a technical leader/manager, this person is also responsible for leading/hiring engineers and building a strong design verification team. The individual will work closely with the digital design, verification, and Product Development teams in India Design Center and other design centers. This position is located in our India Design Center (IDC) in Chennai, India.Roles and ResponsibilitiesThis position has responsibility for::Development and deployment of verification and validation environment of digital circuits from scratch and (or) adapt and improve upon existing environment:Design, build, and maintain verification test suites to fully verify ICs:Deliver detailed test plans for verification of complex digital design blocks:Definition of verification simulation tool flow:Identify and write all types of coverage measures for stimulus and corner:cases:Debug tests with design engineers to deliver functionally correct design blocks.:Close coverage measures to identify verification holes :Work with interdisciplinary teams to identify automation and tool requirements :Manage Verification Team: Manage a team of verification engineers. Lead and maintain an efficient and technically proficient staff required to complete product development goals, manages team resources and schedules, and manages career development of team members, set staff's goals and conduct performance reviews, recruit and select candidates, provide orientation and training:Mentor verification engineers as needed:Support independent product development and provide support for other design groups:Maintain a positive growth culture in IDCCompetency RequirementsIn order to perform the job successfully, an individual should demonstrate the following competencies: :Displaying Technical Expertise: Keeps his/her technical skills current; effectively applies specialized knowledge and skills to perform work tasks; understands and masters the technical skills, knowledge, and tasks associated with his/her job; shares technical expertise with others :Driving for Results: Aggressively pursues challenging goals and objectives; will to put in considerable time and effort to accomplish objectives; takes a highly focused, goal driven approach toward work:Making Accurate Judgments and Decisions: Bases decisions on a systematic review of relevant facts and information; avoids making assumptions or rushing to judgment; provides clear rationale for decisions :Working with Ambiguity: Achieves forward progress in the face of inadequately defined situations and/or unclear goals; able to work effectively with limited or partial information:Critical Thinking: Skilled at finding logical flaw
Senior Staff Engineer, Digital Verification
, chennai, IN
pSemi Corporation is a Murata company driving semiconductor integration. pSemi builds on Peregrine Semiconductor's 30:year legacy of technology advancements and strong IP portfolio but with a new mission-to enhance Murata's world:class capabilities with high:performance semiconductors. With a strong foundation in RF integration, pSemi's product portfolio now spans power management, connected sensors, optical transceivers, antenna tuning and RF frontends. These intelligent and efficient semiconductors enable advanced modules for smartphones, base stations, personal computers, electric vehicles, data centers, IoT devices and healthcare. From headquarters in San Diego and offices around the world, pSemi's team explores new ways to make electronics for the connected world smaller, thinner, faster and better.Job Summary:This position is for a Sr. Staff Engineer who will join the IDC Chennai pSemi verification team. The primary responsibilities include but will not be limited to define the verification methodology and infrastructure, develop and deploy verification and validation environment of digital circuits, track deliverables to ensure timely execution with high quality. The individual will work closely with the digital design, verification, and Product Development teams in other design centers.Roles and ResponsibilitiesThis position has responsibility for::Development and deployment of verification and validation environment of digital circuits:Design, build, and maintain verification test suites to fully verify ICs:Deliver detailed test plans for verification of digital design blocks:Definition of verification simulation tool flow:Identify and write all types of coverage measures for stimulus and corner:cases:Debug tests with design engineers to deliver functionally correct design blocks.:Close coverage measures to identify verification holes :Run ATPG test vectors and verify scan chain:Work with interdisciplinary teams to identify automation and tool requirements :Work closely with the characterization and test teams to support post silicon validation:Technical and career growth of the team:Collaborate with cross functional teams in other geographical locations:Build strong relationships with design groups in other design centers:Support independent product development and provide support for other design groups:Collaborate with the IDC founding team and develop and maintain a positive growth culture in IDCCompetency RequirementsIn order to perform the job successfully, an individual should demonstrate the following competencies: :Working with Ambiguity: Achieves forward progress in the face of inadequately defined situations and/or unclear goals; able to work effectively with limited or partial information:Critical Thinking: Skilled at finding logical flaws in arguments and plans; identifies problems and solutions that others might miss; provides detailed insight and constructive criticism into problems and complex situations:Displaying Technical Expertise:Keeps his/her technical skills current; effectively applies specialized knowledge and skills to perform work tasks; understands and masters the technical skills, knowledge, and tasks associated with his/her job; shares technical expertise with others:Driving for Results:Aggressively pursues challenging goals and objectives; will to put in considerable time and effort to accomplish objectives; takes a highly focused, goal driven approach toward work:Making Accurate Judgments and Decisions:Bases decisions on a systematic review of relevant facts and information; avoids making assumptions or rushing to judgment; provides clear rationale for decisionsMinimum Qualifications (Experience and Skills):12+ years of experience in digital design and/or verification, depending on level of edu
Staff Engineer, Digital Verification
, chennai, IN
pSemi Corporation is a Murata company driving semiconductor integration. pSemi builds on Peregrine Semiconductor's 30:year legacy of technology advancements and strong IP portfolio but with a new mission-to enhance Murata's world:class capabilities with high:performance semiconductors. With a strong foundation in RF integration, pSemi's product portfolio now spans power management, connected sensors, optical transceivers, antenna tuning and RF frontends. These intelligent and efficient semiconductors enable advanced modules for smartphones, base stations, personal computers, electric vehicles, data centers, IoT devices and healthcare. From headquarters in San Diego and offices around the world, pSemi's team explores new ways to make electronics for the connected world smaller, thinner, faster and better.Job Summary:This position is for a Staff Engineer who will join the IDC Chennai pSemi verification team. The primary responsibilities include but will not be limited to define the verification methodology and infrastructure, develop and deploy verification and validation environment of digital circuits, track deliverables to ensure timely execution with high quality. The individual will work closely with the digital design, verification, and Product Development teams in other design centers.Roles and ResponsibilitiesThis position has responsibility for::Development and deployment of verification and validation environment of digital circuits:Design, build, and maintain verification test suites to fully verify ICs:Deliver detailed test plans for verification of digital design blocks:Definition of verification simulation tool flow:Identify and write all types of coverage measures for stimulus and corner:cases:Debug tests with design engineers to deliver functionally correct design blocks.:Close coverage measures to identify verification holes :Run ATPG test vectors and verify scan chain:Work with interdisciplinary teams to identify automation and tool requirements :Work closely with the characterization and test teams to support post silicon validation:Collaborate with cross functional teams in other geographical locations:Build strong relationships with design groups in other design centers:Support independent product development and provide support for other design groups:Collaborate with the IDC founding team and develop and maintain a positive growth culture in IDCCompetency RequirementsIn order to perform the job successfully, an individual should demonstrate the following competencies: :Working with Ambiguity: Achieves forward progress in the face of inadequately defined situations and/or unclear goals; able to work effectively with limited or partial information:Critical Thinking: Skilled at finding logical flaws in arguments and plans; identifies problems and solutions that others might miss; provides detailed insight and constructive criticism into problems and complex situations:Displaying Technical Expertise:Keeps his/her technical skills current; effectively applies specialized knowledge and skills to perform work tasks; understands and masters the technical skills, knowledge, and tasks associated with his/her job; shares technical expertise with others:Driving for Results:Aggressively pursues challenging goals and objectives; will to put in considerable time and effort to accomplish objectives; takes a highly focused, goal driven approach toward work:Making Accurate Judgments and Decisions:Bases decisions on a systematic review of relevant facts and information; avoids making assumptions or rushing to judgment; provides clear rationale for decisionsMinimum Qualifications (Experience and Skills):Typically requires 6 to 8 years of experience in digital design and/or verification, depending on level of education and experience:Profi
Software Development Engineer - II
Amazon, Chennai, TN, IN
DESCRIPTIONInterested in solving hard technical problems that have a direct impact to our business and customers?We are looking for a talented SDE to join the Digital Catalog Management team. We are a part of the Digital Acceleration (DA) org that develops and supports foundational services that enable Digital businesses like Prime Video, Books, Music, Appstore and Games to launch new products and subscriptions.Amazon's Digital Catalog Management teams build enterprise scale systems that will aid in providing our customers with the best selection of ebooks, Android Applications and other digital products. Providing our customers with the best and largest catalog of digital product is our goal. So, getting these products on site accurately and quickly is an engineering problem that we welcome smart engineers to come and solve with us. In this position, you will have the opportunity to work with the latest generic and Amazon technologies, yet leave your own stamp in Amazon using your creativity and passion. You will be working with a group of extremely smart engineers as passionate about software development as you are.As a Software Development Engineer, you will develop key product features within new strategic initiatives at Amazon. You'll be involved in all phases of the product life cycle: roadmap planning, design, coding, test, deployment, and operational ownership. A successful candidate will have strong customer experience and product judgment, rigorous technical grounding, broad hands-on engineering expertise, ability to quickly pick up new domain-specific knowledge, great communication skills, and passion to build and iterate in a fast-paced agile environment. You will also be able to foster these traits and skills in other engineers.You will have an opportunity to impact the customer experience, implementation, and robustness of cutting edge products that will be used every day by people you know. As in all of our roles, we're looking for people who love inventing on behalf of customers, who demonstrate a high degree of product ownership, and who want to have fun while they make history.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming languagePREFERRED QUALIFICATIONS- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent
Application Engineer
Amazon, Chennai, Tennessee
BASIC QUALIFICATIONS- 4+ years of software development, or 4+ years of technical support experience- Experience troubleshooting and debugging technical systems- Experience in Unix- Experience scripting in modern program languages- Experience in agile/scrum or related collaborative workflowDESCRIPTIONAre you looking for an opportunity to be at the forefront of ensuring customer satisfaction and operational excellence by creating and enhancing tools, applications, and scripts to streamline application engineers' and operations' workflows, thus resolving operational challenges effectively? If so, we have the perfect job for you!The Books Shopping Experience Application Engineering team plays a crucial role as the first line of defense for all production and customer impacting issues to ensure the best shopping experience for customers across various teams, including Shopping Experience, Kindle Unlimited (KU), Prime Reading, and Payments teams. Our mission is to provide a seamless and delightful experience for our customers while maintaining optimal efficiency and cost-effectiveness for our development teams.On this role you will have the opportunity to raise the bar in operational excellence across the organization. We actively monitor and assess the operational health of our systems, collaborating with our development and Quality Assurance (QA) teams to execute effective operational programs. By maintaining and building essential tools for our operational work, you will be driving innovation and efficiency in our processes.Key job responsibilitiesAs an Application Engineer, you will be having the opportunity to:* Providing expert application engineering and troubleshooting services, addressing issues related to book shopping experience (incoming tickets) including extensive troubleshooting and debugging, with responsibilities covering multiple product lines.* Creating and enhancing tools, applications, and scripts to streamline Application engineers' and operations' workflows, thus resolving operational challenges effectively.* This role involves focusing on Voltron Deprecation within the Books Shopping organization. Voltron is a key service powering the shopping experience pages and numerous client team pages. As our tech strategy shifts away from Voltron over the next three years, this role will involve working with stakeholders to transition them to other technologies. In the first year, the focus will be on moving high-traffic controllers to alternative tech and reducing Voltron traffic by 45%.* Overseeing production builds, managing tools, and configuring systems to facilitate smooth software product releases and ensure successful deployments.* Working on maintenance-driven coding projects, primarily in Perl, Python, Unix or Shell scripts, web technologies, and Java-based projects.* Providing software deployment support in staging and production environments. This includes: reading and understanding complex application code and making code fixes to resolve support issues.* Owning one or more digital products or components simultaneously.* Collaborate with the international Application engineering teams to hand off or take over active support issues and create a team-specific knowledge base and skill set.* Working collaboratively with Software development teams in resolving tickets that align with the specified service level agreements.An ideal candidate will possess a proactive approach and rapid learning to handle diverse and interconnected tasks that impact success.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS- Knowledge of distributed applications/enterprise applications- Knowledge of UNIX/Linux operating system- Experience analyzing and troubleshooting RESTful web API callsSalary: . Date posted: 04/12/2024 09:09 AM
Manager II, Support Engineer
Amazon, Chennai, Tennessee
BASIC QUALIFICATIONSB.E. in Computer Science or a related field. 2+ years of experience building, managing engineering teams. 9+ years overall development/technical support experience. knowledge of programming, Operating System and Cloud technology concepts preferred Comfortable communicating cross-functionally and across management levels in formal and informal settings Shows creativity and initiative to improve productivity using automation or creative processes. Ability to understand technical specifications, distributed systems architecture and ability to deep dive on service/application logsDESCRIPTIONThe eBook industry is in its early stages and is evolving rapidly. We are looking for excellent software engineers to join us in consistently improving our customer experience towards our goal of "Every book, ever written, in any language, all available in less than 60 seconds."The Kindle Store team builds and operates the Kindle books shopping experience across platforms around the world. This includes the shopping experience on the retail website, all e-ink and Kindle Fire devices and Kindle reading apps. Our charter is to build a store that makes it easy for customers to find content that is relevant to them.As a support engineer your work will involve: - Developing tools, applications, code improvements and scripts to resolve operational burden of support engineers and operations - Support engineering and troubleshooting on issues related to the digital platform services and content for various products - Interface with content acquisition, content providers, operations and technical teams to ensure content delivery as per service level agreements - Production builds, tools, and configuration management for software product releases and successful deployments.Key job responsibilities* Monitor & Drive team to Resolution of Trouble Tickets within defined SLA's. Drive escalations to engineering team.* Drive Root Cause Analysis, Impact Analysis and Production Deployment support.* Build automated frameworks, tools, solutions to enable stakeholders/business owners monitor health/drive business outcomes.* Build a culture of direct code interaction by nurturing talent towards building applications/debugging & making code level fixes.* Regular interactions with various internal business-owners (like engineering teams) to help understand requirements & business priorities, define engagement model and drive improvements.* Developing support strategies and creating appropriate harnesses as well as pragmatic approaches for quick & effective support.* Resource planning to support various program asks.* Drive initiatives to maximize operational efficiency.* Defining measurable metrics to gauge progress against objective Support goals.* Build best-of-class support engineering teamWe are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS* Hands-on technical expertise * Experience with mission critical, 24x7 systems * Excellent verbal and written communication skills * Ability to handle multiple competing priorities in a fast-paced environment * Experience in preparing quality metrics and effectively engaging with stakeholders to set and drive quality goals.Salary: . Date posted: 04/16/2024 10:21 PM
Sr Service Delivery Engineer
Remote Jobs, Chennai, Any
Who we seek:BigID is growing quickly, and we are expanding our Services team and seeking a Senior Professional Services Engineer. The services team plays an important role in the successful setup, integration and deployment of BigID's discovery tools, for our customers and implementation partners. This position also works to identify the root cause of any deployment issues and works with the larger team to help resolve them to ensure the success of the customer.What you'll do:Work closely with client stakeholders to determine technical requirements for specific business objectives at handPlan implementation engagements, deploy solution components, and participate in the product configuration efforts in order to meet clients' specific requirementsEngage with multi-discipline internal and client teams to ensure smooth rollout of BigID solutions and successful integration within customers' environmentsDeliver training for respective technologies at an applicable level of depth and detail for a given audienceWork closely with our Engineering and Product Management teams to document product issues, enhancement requests raised in the field, and possible implementation flow improvementsWhat you'll bring:Experience in information technology, with at least 3-4 years in a customer-facing role - preferably involved in product implementation and hands-on technical activities within enterprise corporate environmentsUnderstand operational parameters and troubleshooting for a combination of the following: Compute, Storage, Networking, Databases, DevOps, Big Data and Analytics, Security, Applications DevelopmentAdvanced experience in problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training and solution deploymentA proactive approach in understanding internal and customers business challengesProfessional experience in Docker and Kubernetes deployments. Meaningful experience with some DBs, such as MongoDB, Microsoft SQL Server, Oracle Database, PostgreSQL, MySQL/MariaDB, IBM DB2Professional experience with cloud offerings such as AWS, Azure or Google Cloud PlatformExperience with Hadoop (HIVE/Spark)Experience with REST APIProgramming or scripting skills with Java or PythonWhat's in it for you?! Our people are the foundation of our success, and we prioritize offering a wide range of benefits that make our team happier and healthier.* Equity participation - everyone shares in our success* Flexible work arrangements * Medical, Dental, Vision, 401k - that go into effect your first dayOur Values:We look for people who embody our values - Care, Do, Try & Shine.* Care - We care about our customers and each other* Do - We do what it takes to make a positive impact* Try - We try our best and we don't give up* Shine - We shine and make it our mission to always stand out#LI-Remote#LI-AR1 #Salary and compensation No salary data published by company so we estimated salary based on similar jobs related to Docker, Java, Cloud, Senior and Engineer jobs that are similar: $60,000 - $110,000/year#Benefits 401(k) Distributed team⏰ Async Vision insurance Dental insurance Medical insurance Unlimited vacation Paid time off 4 day workweek 401k matching Company retreats Coworking budget Learning budget Free gym membership Mental wellness budget Home office budget Pay in crypto Pseudonymous Profit sharing Equity compensation⬜ No whiteboard interview No monitoring system No politics at work We hire old (and young)#LocationChennai, Tamil Nadu, IndiaSalary: . Date posted: 04/20/2024 08:14 AM