BASIC QUALIFICATIONS- 4+ years of quality assurance engineering experience- Experience in manual testing- Experience in automation testing- Experience scripting or coding- Experience as QA lead on medium to large sized projectsDESCRIPTIONAmazon's Digital Platform team develops innovative new products and services like the Kindle. The digital platform teams create the backbone for supporting the customers' digital content and ownership information. We are looking for QA engineers who are passionate about the customer experience and the concept of "making customers life easy". You will have an enormous opportunity to make a large impact on the design, architecture, and implementation of cutting edge products used every day, by millions of customers.Looking for QA candidates experienced on testing applications on functional and non-functional areas [usability, security and performance] with a strong coding skills. QA Engineer would work with multiple stakeholders across functions and geographies for ensuring the quality of sync platform across array of supported devices. Quality Assurance Engineers at Amazon test cutting edge applications and products at the user level and code level, both manually and using automated tools. Our QAEs are not pure black box testers, they are able to understand software internals, debug problems using log files, and write automated tests with scripting and/or user-level automated tools. QAEs at Amazon are excellent individual contributors capable of taking up tasks from start to completion with minimal help. QAEs would be responsible for understanding the domain and the product in detail and coming up with the test strategy/planning, coming up with the test cases, driving the test case sign-off processes with the stakeholders, contributing to code level Unit tests, test execution and reporting. We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS- Experience with at least one automated test framework like Selenium or Appium- Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product qualitySalary: . Date posted: 03/29/2024 10:07 PM

Sr Quality Assurance Engineer, Ring HW/SW

Amazon, Chennai, TN, IN

DESCRIPTIONWe are looking to hire a Senior Quality Assurance Engineer in Ring India within the HW/SW development organization, responsible for the quality of Ring core products including doorbell camera, security camera, and other new products. We are looking for a passionate, experience QA Engineer to join our team and help us reimagine how to drive quality, testing, and efficiency through our product lifecycle. You are expected to have industry-leading technical abilities that enable you to significantly improve product quality, and a deep curiosity to dive into new technologies. The test plans and automated tests you build should expose defects from component and feature integration level to end-to-end customer interactions. We want a QA engineer excited to work across software, hardware, cloud, algorithms, and computer vision, helping us to deliver exciting new lovable products to market.As a QAE, you will innovate our QA processes and develop repeatable and automatable QA systems. You will work with Product Managers, QAEs, SDETs, and SDEs on our internal technology teams to understand features and technical implementation. You will identify use cases, create test plans, define test strategies, and create manual and automated test cases in order to report to stakeholders on the quality and reliability of our products. You will evangelize quality best practices. You will own creating and driving the test strategy and enforcing design for testability.Key job responsibilitiesYou will join the team of hands-on, proactive, self-motivated and seasoned software quality assurance professionals. In this role, you will:* Create test strategies, test plans and test cases* Review user interfaces for conformity and functionality* Efficiently execute test cases across all functional areas of our products* Review product user interface for conformity to design guidelines* Find, isolate, document, regress and track bugs through resolution* Interpret and report testing results and be a vocal proponent for quality in every phase of the development process* Work with software development engineers to understand the overall technical architecture and how each feature is implemented* Engage in code reviews to ensure testability and unit test designs* Develop automated tests, scripts, and tools to enable CI/CD* Collaborate across teams to enhance total product qualityOur ideal candidate:* Enjoys working side by side with partners, colleagues and teams on tough problems* Is highly effective and thrives in a dynamic environment with multiple, changing priorities* Passionate for QA and test automation* Is comfortable with proactive outward communication and technical leadership* Never shies away from a challengeWhat will you do:As part of our world-class Quality organization, you’ll work closely with product and engineering teams to create test strategies and drive initiatives that ultimately ensure our customers get what they want, when they want. You’ll understand the big picture of how our features and products interact as you navigate through complex designs and code. You will work with development engineers to ensure soundness of design, testability of their code, and determine the best testing and automation approaches. You will contribute to automation frameworks and automate test cases both at the API and UI levels, using Java and other languages. You’ll be responsible for driving the software development process toward quality-centric methodologies.* Demonstrated track record of delivering test automation, quality requirements, designing functional and performance test suites and producing deliverables that exceed commitments.* Responsible for the architecture of test automation solutions, discovering current limitations and compatibilities between subsystems, the selection of new concepts and methodology, and the development of major routines and utilities.* Generation of metrics and information that improve development practices on the team.* Review and critique of technical requirements and software design specifications and software implementation.* Instilling best practices for test suite automation and frameworks and documentation, making sure designs meet requirements, and delivering high quality software on tight schedules.About the teamRing, since its founding in 2013, has been on a mission to make neighborhoods safer. From the video doorbell, to Ring Alarm, which was named #1 in Customer Satisfaction for DIY Home Security Systems by J.D. Power, Ring’s smart home security product line, as well as the Neighbors app, offer users affordable whole-home and neighborhood security. At Ring, we are committed to making home and neighborhood security accessible and effective for everyone — while working hard to bring communities together. Ring is an Amazon company. For more information, visit www.ring.com. With Ring, you’re always home.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS- 6+ years of quality assurance engineering experience- Experience in manual testing- Experience in automation testing- Experience scripting or coding- Bachelor’s degree in Electrical Engineering, Computer Science, Computer Engineering or related field- 6+ years of hands-on experience with the ownership of software project testing: defining test strategy, writing test plans, designing and executing software tests, iterative development process improvement- Demonstrated experience leading the creation and execution of large feature testing strategies- Demonstrated knowledge of professional software engineering best practices for the full software development life cycle, including coding standards, code reviews, source control, build and release processes, continuous deployment, and test suite development and maintenance- Demonstrated experience utilizing high-quality automation to solve test problemsPREFERRED QUALIFICATIONS- Experience with embedded systems or consumer devices- Experience programmatically testing products, measuring test coverage, developing the best automation, driving testability and diagnostic ability into the product, while promoting best practices in quality areas.- Isolating test failures in complex software systems- Self-driven and able to work with a high level of ambiguity in a prototyping development phase- Excellence in technical communications with both technical and non-technical peers- Strong sense of ownership, bias for action, and drive- Demonstrated leadership abilities in an engineering environment in driving operational excellence and best practices

Senior Engineer, Digital Verification

, chennai, IN

pSemi Corporation is a Murata company driving semiconductor integration. pSemi builds on Peregrine Semiconductor's 30:year legacy of technology advancements and strong IP portfolio but with a new mission-to enhance Murata's world:class capabilities with high:performance semiconductors. With a strong foundation in RF integration, pSemi's product portfolio now spans power management, connected sensors, optical transceivers, antenna tuning and RF frontends. These intelligent and efficient semiconductors enable advanced modules for smartphones, base stations, personal computers, electric vehicles, data centers, IoT devices and healthcare. From headquarters in San Diego and offices around the world, pSemi's team explores new ways to make electronics for the connected world smaller, thinner, faster and better.Job SummaryThis position is for a Senior Engineer, Digital Verification. The primary responsibilities include, but will not be limited to, technically guide test plan development, define the verification methodology and infrastructure, tracking deliverables to ensure timely execution with high quality.The Senior Engineer responsibilities will also include mentoring junior Verification Engineers.The individual will work closely with the digital design, and Product Development teams in India Design Center and global design centers. This position is located in pSemi India Design Center (IDC) in Chennai, India.Roles and ResponsibilitiesThis position has responsibility for::Development and deployment of verification and validation environment of digital circuits from scratch and (or) adapt and improve upon existing environment:Design, build, and maintain verification test suites to fully verify ICs:Deliver detailed test plans for verification of complex digital design blocks:Definition of verification simulation tool flow:Identify and write all types of coverage measures for stimulus and corner:cases:Debug tests with design engineers to deliver functionally correct design blocks:Close coverage measures to identify verification holes :Work with interdisciplinary teams to identify automation and tool requirements :Mentor junior verification engineers:Support independent product development and provide support for other design groups:Maintain a positive growth culture in IDCCompetency RequirementsIn order to perform the job successfully, an individual should demonstrate the following competencies: :Displaying Technical Expertise: Keeps his/her technical skills current; effectively applies specialized knowledge and skills to perform work tasks; understands and masters the technical skills, knowledge, and tasks associated with his/her job; shares technical expertise with others :Driving for Results: Aggressively pursues challenging goals and objectives; will to put in considerable time and effort to accomplish objectives; takes a highly focused, goal driven approach toward work :Making Accurate Judgments and Decisions: Bases decisions on a systematic review of relevant facts and information; avoids making assumptions or rushing to judgment; provides clear rationale for decisions:Working with Ambiguity: Achieves forward progress in the face of poorly defined situations and/or unclear goals; able to work effectively with limited or partial information:Critical Thinking: Skilled at finding logical flaws in arguments and plans; identifies problems and solutions that others might miss; provides detailed insight and constructive criticism into problems and complex situationsMinimum Qualifications (Experience and Skills):Typically requires 3 to 6 years of digital design verification experience, depending on education level:Proficiency in logic design verification:Ability to debug and perform root cause failure analysis at RTL and gate level:Demonstrated

Senior Staff Engineer, and Digital Verification Manager

, chennai, IN

pSemi Corporation is a Murata company driving semiconductor integration. pSemi builds on Peregrine Semiconductor's 30:year legacy of technology advancements and strong IP portfolio but with a new mission-to enhance Murata's world:class capabilities with high:performance semiconductors. With a strong foundation in RF integration, pSemi's product portfolio now spans power management, connected sensors, optical transceivers, antenna tuning and RF frontends. These intelligent and efficient semiconductors enable advanced modules for smartphones, base stations, personal computers, electric vehicles, data centers, IoT devices and healthcare. From headquarters in San Diego and offices around the world, pSemi's team explores new ways to make electronics for the connected world smaller, thinner, faster and better.Job SummaryThis position is for a Senior Staff Engineer, and Digital Verification Manager. The primary responsibilities include, but will not be limited to, managing in a hands:on fashion to technically guide test plan development, defining the verification methodology and infrastructure, tracking deliverables to ensure timely execution with high quality. As a technical leader/manager, this person is also responsible for leading/hiring engineers and building a strong design verification team. The individual will work closely with the digital design, verification, and Product Development teams in India Design Center and other design centers. This position is located in our India Design Center (IDC) in Chennai, India.Roles and ResponsibilitiesThis position has responsibility for::Development and deployment of verification and validation environment of digital circuits from scratch and (or) adapt and improve upon existing environment:Design, build, and maintain verification test suites to fully verify ICs:Deliver detailed test plans for verification of complex digital design blocks:Definition of verification simulation tool flow:Identify and write all types of coverage measures for stimulus and corner:cases:Debug tests with design engineers to deliver functionally correct design blocks.:Close coverage measures to identify verification holes :Work with interdisciplinary teams to identify automation and tool requirements :Manage Verification Team: Manage a team of verification engineers. Lead and maintain an efficient and technically proficient staff required to complete product development goals, manages team resources and schedules, and manages career development of team members, set staff's goals and conduct performance reviews, recruit and select candidates, provide orientation and training:Mentor verification engineers as needed:Support independent product development and provide support for other design groups:Maintain a positive growth culture in IDCCompetency RequirementsIn order to perform the job successfully, an individual should demonstrate the following competencies: :Displaying Technical Expertise: Keeps his/her technical skills current; effectively applies specialized knowledge and skills to perform work tasks; understands and masters the technical skills, knowledge, and tasks associated with his/her job; shares technical expertise with others :Driving for Results: Aggressively pursues challenging goals and objectives; will to put in considerable time and effort to accomplish objectives; takes a highly focused, goal driven approach toward work:Making Accurate Judgments and Decisions: Bases decisions on a systematic review of relevant facts and information; avoids making assumptions or rushing to judgment; provides clear rationale for decisions :Working with Ambiguity: Achieves forward progress in the face of inadequately defined situations and/or unclear goals; able to work effectively with limited or partial information:Critical Thinking: Skilled at finding logical flaw

Senior Staff Engineer, Digital Verification

, chennai, IN

pSemi Corporation is a Murata company driving semiconductor integration. pSemi builds on Peregrine Semiconductor's 30:year legacy of technology advancements and strong IP portfolio but with a new mission-to enhance Murata's world:class capabilities with high:performance semiconductors. With a strong foundation in RF integration, pSemi's product portfolio now spans power management, connected sensors, optical transceivers, antenna tuning and RF frontends. These intelligent and efficient semiconductors enable advanced modules for smartphones, base stations, personal computers, electric vehicles, data centers, IoT devices and healthcare. From headquarters in San Diego and offices around the world, pSemi's team explores new ways to make electronics for the connected world smaller, thinner, faster and better.Job Summary:This position is for a Sr. Staff Engineer who will join the IDC Chennai pSemi verification team. The primary responsibilities include but will not be limited to define the verification methodology and infrastructure, develop and deploy verification and validation environment of digital circuits, track deliverables to ensure timely execution with high quality. The individual will work closely with the digital design, verification, and Product Development teams in other design centers.Roles and ResponsibilitiesThis position has responsibility for::Development and deployment of verification and validation environment of digital circuits:Design, build, and maintain verification test suites to fully verify ICs:Deliver detailed test plans for verification of digital design blocks:Definition of verification simulation tool flow:Identify and write all types of coverage measures for stimulus and corner:cases:Debug tests with design engineers to deliver functionally correct design blocks.:Close coverage measures to identify verification holes :Run ATPG test vectors and verify scan chain:Work with interdisciplinary teams to identify automation and tool requirements :Work closely with the characterization and test teams to support post silicon validation:Technical and career growth of the team:Collaborate with cross functional teams in other geographical locations:Build strong relationships with design groups in other design centers:Support independent product development and provide support for other design groups:Collaborate with the IDC founding team and develop and maintain a positive growth culture in IDCCompetency RequirementsIn order to perform the job successfully, an individual should demonstrate the following competencies: :Working with Ambiguity: Achieves forward progress in the face of inadequately defined situations and/or unclear goals; able to work effectively with limited or partial information:Critical Thinking: Skilled at finding logical flaws in arguments and plans; identifies problems and solutions that others might miss; provides detailed insight and constructive criticism into problems and complex situations:Displaying Technical Expertise:Keeps his/her technical skills current; effectively applies specialized knowledge and skills to perform work tasks; understands and masters the technical skills, knowledge, and tasks associated with his/her job; shares technical expertise with others:Driving for Results:Aggressively pursues challenging goals and objectives; will to put in considerable time and effort to accomplish objectives; takes a highly focused, goal driven approach toward work:Making Accurate Judgments and Decisions:Bases decisions on a systematic review of relevant facts and information; avoids making assumptions or rushing to judgment; provides clear rationale for decisionsMinimum Qualifications (Experience and Skills):12+ years of experience in digital design and/or verification, depending on level of edu

Staff Engineer, Digital Verification

, chennai, IN

pSemi Corporation is a Murata company driving semiconductor integration. pSemi builds on Peregrine Semiconductor's 30:year legacy of technology advancements and strong IP portfolio but with a new mission-to enhance Murata's world:class capabilities with high:performance semiconductors. With a strong foundation in RF integration, pSemi's product portfolio now spans power management, connected sensors, optical transceivers, antenna tuning and RF frontends. These intelligent and efficient semiconductors enable advanced modules for smartphones, base stations, personal computers, electric vehicles, data centers, IoT devices and healthcare. From headquarters in San Diego and offices around the world, pSemi's team explores new ways to make electronics for the connected world smaller, thinner, faster and better.Job Summary:This position is for a Staff Engineer who will join the IDC Chennai pSemi verification team. The primary responsibilities include but will not be limited to define the verification methodology and infrastructure, develop and deploy verification and validation environment of digital circuits, track deliverables to ensure timely execution with high quality. The individual will work closely with the digital design, verification, and Product Development teams in other design centers.Roles and ResponsibilitiesThis position has responsibility for::Development and deployment of verification and validation environment of digital circuits:Design, build, and maintain verification test suites to fully verify ICs:Deliver detailed test plans for verification of digital design blocks:Definition of verification simulation tool flow:Identify and write all types of coverage measures for stimulus and corner:cases:Debug tests with design engineers to deliver functionally correct design blocks.:Close coverage measures to identify verification holes :Run ATPG test vectors and verify scan chain:Work with interdisciplinary teams to identify automation and tool requirements :Work closely with the characterization and test teams to support post silicon validation:Collaborate with cross functional teams in other geographical locations:Build strong relationships with design groups in other design centers:Support independent product development and provide support for other design groups:Collaborate with the IDC founding team and develop and maintain a positive growth culture in IDCCompetency RequirementsIn order to perform the job successfully, an individual should demonstrate the following competencies: :Working with Ambiguity: Achieves forward progress in the face of inadequately defined situations and/or unclear goals; able to work effectively with limited or partial information:Critical Thinking: Skilled at finding logical flaws in arguments and plans; identifies problems and solutions that others might miss; provides detailed insight and constructive criticism into problems and complex situations:Displaying Technical Expertise:Keeps his/her technical skills current; effectively applies specialized knowledge and skills to perform work tasks; understands and masters the technical skills, knowledge, and tasks associated with his/her job; shares technical expertise with others:Driving for Results:Aggressively pursues challenging goals and objectives; will to put in considerable time and effort to accomplish objectives; takes a highly focused, goal driven approach toward work:Making Accurate Judgments and Decisions:Bases decisions on a systematic review of relevant facts and information; avoids making assumptions or rushing to judgment; provides clear rationale for decisionsMinimum Qualifications (Experience and Skills):Typically requires 6 to 8 years of experience in digital design and/or verification, depending on level of education and experience:Profi

Quality Assurance Engineer I

Amazon, Chennai, TN, IN

DESCRIPTIONThe Team enables independent authors, content creators and publishers to publish their content as eBooks for distribution to the Kindle Store, Kindle Unlimited and the Kindle Owners’ Lending Library; as well as in print formats for sale on Amazon’s global marketplaces, bookstores and other online retailers using Amazon’s state-of-the-art Print on Demand (POD) technology. Team is an important part of Amazon’s vision to provide its Kindle and print book customers with the world’s largest selection in the format they prefer – eBook or paperback. Today independent authors and publishers use our services to publish eBooks and paperbacks that reach millions of Amazon customers in the United States, Europe, Asia, South America, and Oceania Our Quality Assurance Engineers work with Software Development Engineers to understand features and technical implementation. They also work with groups such as Product Management, User Interaction, and Customer Support to understand customer usage models and develop test plans and suites that approximate real-world environments and regression tests driving the software development process toward quality-centric methodologies. on.jobs/en/disability/us.Key job responsibilitiesDefine quality metrics and implement measurements to determine test effectiveness, testing efficiency, and measure the overall quality of the software.· Implement Test Automation leveraging test automation frameworks while driving processes to reduce manual test coverage.· Hands on Scripting/Coding Experience to write tools to automate manual tasks.· Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations-Ability to understand software internals, debug problems using log files· Experience delivering test tools, leading the QA projects and initiatives· Work with Product Managers, Developers, TPMs and review technical artifacts to understand the technical architecture· Help defining test strategy, writing test plans, test cases, and provide suggestion in improving the QA processes.· Help tackle cross-platform engineering challenges and contribute creative ideas to the engineering teams.· Ensure our products meet high standards of quality, performance, and reliability.A day in the lifeQuality Assurance Engineers at Amazon test cutting edge applications and products at the user level and code level, both manually and with automated tools. Our QAEs are not pure black box testers, they are able to understand software internals, debug problems using log files, and write automated tests with scripting tools and/or user-level automated tools. QAEs at Amazon are excellent individual contributors capable of taking up tasks from start to completion with minimal help. QAEs are responsible to understand the product domain, define test strategy and test plans, develop and drive test case execution and drive best practices to release high quality software to our customers.You will work with Software Development Engineers to understand features and technical implementation. You will also work with groups such as Product Management, UX designers to understand customer usage models and develop test plans and suites that approximate real-world environments and regression tests driving the software development process toward quality-centric methodologies. You will develop automated tests to help fasten testing cycles and release faster to our customers. In this role, you will be responsible to deliver manual/automated solutions to test customer facing features.As innovators we embrace new technology, you will be empowered to choose the right highly scalable and available technology to solve complex problems in software quality assurance. If you enjoy building software quality solutions for highly distributed systems and solving challenging problems, come join us!We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS- Experience in automation testing- 1+ years of quality assurance engineering experience- Experience in manual testing- Experience in automating using Selenium, TestNGPREFERRED QUALIFICATIONS- Experience in API & Mobile testing- Experience designing and planning test conditions, test scripts, and test data sets to ensure appropriate and adequate coverage and control

Data Engineer II

Amazon, Chennai, TN, IN

DESCRIPTIONThe Amazon Payments Tech Team’s vision is to delight our customers with the best payment experience in the world! To achieve this vision, we are in search of a talented technical leader and craftsman who builds robust software that scales as well as client-facing features which are intuitive and simple to use.Our team takes a world view of payments for all of Amazon and builds highly customized and seamless payment experiences for our global customers. This focus on customer and geography requires working on different technologies and back-end platform systems in order to meet the needs of our customers. Our back-end systems are always available and guarantee that our customer’s orders are never lost and always processed even when downstream services are down. You will have a chance to understand and influence Amazon's Stack across Retail and Digital business. Our team is highly motivated and in need of a senior engineer who can take the technical reigns of the team and steer them in the direction of our vision. As a Data Engineer, you will analyze large amounts of business data, solve real world problems, and develop metrics and business cases that will enable us to continually delight our customers worldwide. You will also work with a team of Product Managers, Data Scientists, and Software Engineers to automate and scale the analysis, and to make the data more actionable to manage business at scale. You will own many large datasets, production pipelines, automate anomaly detection model, ML data models, implement new data pipelines that feed into or from critical data systems at Amazon Position Responsibilities: - Work closely with senior engineers to model, implement data pipelines that feed into or from data systems on Payments across our retail and digital business. - Own the delivery of data modelling and data pipelines. - Management and execution against project plans and delivery commitments - Assist directly and indirectly in the continual hiring and development of technical talent. - Create and execute appropriate quality plans, project plans, test strategies and processes for development activities in concert with business and project management efforts.The ideal candidate will be a leader, quick learner and be able to work independently. He/she should be able to operate in a very fast paced environment where time to hit market is super critical. The candidate will need to balance technical leadership and savvy with business judgment to make the right decisions about technology choices. We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS- 3+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelinesPREFERRED QUALIFICATIONS- 5+ years of data engineering experience- Knowledge of distributed systems as it pertains to data storage and computing- 5+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience

Manager II Support Engineer

Amazon, Chennai, Tennessee

BASIC QUALIFICATIONS - BS in Computer Science or equivalent combination of technical education and work experience - Dedicated and committed - External hires should have minimum of 7 - 10 years of relevant experience - Should have at least 2 year of experience in managing a team of 10-15 Engineers - Experience in hiring, recruiting, developing and promoting Technical Contributors and Engineers - Strong understanding of support processes - SLA, handling tickets, monitoring, processes and metrics. - Very strong stakeholder management and communication management. - Good command over Windows and Excel - Strong analytical skills and ability to work in an unstructured and evolving environment - Good people manager who can manage and motivate direct reports and get the best out of themDESCRIPTIONAmazon Music Imagine being a part of an agile team where your ideas have the potential to reach millions. Picture working on cutting-edge consumer-facing products, where every single team member is a critical voice in the decision-making process. Envision being able to leverage the resources of a Fortune-500 company within the atmosphere of a start-up. Welcome to Amazon Music, where ideas are born and come to life. Everyone on our team has a meaningful impact on product features, new directions in music streaming, and customer engagement. We are looking for new team members across a variety of job functions including software engineering/development, marketing, design, ops, and more. Come join us as we continue to make history by launching exciting new projects. Our team is focused on building a personalized, curated, and seamless music experience. We want to help our customers discover up-and-coming artists, while also having access to their favorite established musicians. We build systems that are distributed on a large scale, spanning our music apps, web player, and voice-forward audio engagement on mobile and Amazon Echo devices, powered by Alexa to support our customer base. Amazon Music offerings are available in countries around the world and our applications support our mission of delivering music to customers in new and exciting ways that enhance their day-to-day lives. Come innovate with the Amazon Music team! As a Support Engineering Manager for Amazon Music team you would be managing a talented team of support engineers resolving technical problems. You identify customer problems, demonstrate excellent judgement skills in decision making, mentoring and growing talent. You inspire people, motivate the team, drive the culture of innovation, implement support engineering best practices, and have commitment and grit to deliver results. You improve the customer experience with technical support, case escalations, and service quality. You are responsible for overall productivity, quality, and delivery of support engineering services. To make sure your team provide high quality support, you facilitate their connection to subject matter experts and learning opportunities. You are responsible for team schedules and goals. You help scope technical efforts and identify risks. You stay connected and resolve blockers. You communicate business updates, priorities, resolution status, and any challenges to your customers, stakeholders, and management. You manage escalations and make sure customer needs are met. You drive Operational Excellence that improve processes (e.g., automating ad-hoc or manual steps). You ensure team compliance with policies (e.g., information security, data handling, service level agreements.). You hold postmortems and document lessons-learned in COEs to ensure that problems don't repeat. Key Responsibilities Include: - Monitoring & Resolution of Trouble Tickets within defined SLA's. Drive escalations to engineering team. - Drive Root Cause Analysis, Impact Analysis and Production Deployment support. - Build automated frameworks, tools, solutions to enable stakeholders/business owners monitor health/drive business outcomes (For example: Automated Business/Product Metrics) - Build a culture of direct code interaction by nurturing talent towards building applications/debugging & making code level fixes. - Regular interactions with various internal business-owners (like engineering teams) to help understand requirements & business priorities, define engagement model and drive improvements. - Developing support strategies and creating appropriate harnesses as well as pragmatic approaches for quick & effective support. - Resource planning to support various program asks. - Drive initiatives to maximize operational efficiency. - Defining measurable metrics to gauge progress against objective Support goals. - Build best-of-class support engineering teamWe are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS - BS in Computer Science or equivalent combination of technical education and work experience - External hires should have minimum of 7 - 10 years of relevant experience - Should have at least 2 year of experience in managing a team of 10-15 Engineers - Strong organizational skills, tracking multiple test executions simultaneously and ability to synthesize the results - Experience working and coordinating with distributed worldwide teams preferred - Shows creativity and initiative to improve productivity by Innovative means like Developing New tools - Proven ability to troubleshoot and identify the root cause of issues in complex Enterprise Level applications. - Demonstrated skill and passion for problem solving and operational excellence. Amazon is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual OrientationSalary: . Date posted: 04/16/2024 10:25 PM

Design & Estimation Engineer for Data Centers and Tunnel Automation (PLC Automation)

Siemens, Chennai, Any

We at Smart Infrastructure Division in Siemens Ltd. is one of the top tier global suppliers of products, systems, solutions, and services for the efficient, reliable, and intelligent transmission and distribution of electrical power. As the trusted partner for the development and extension of an efficient and reliable power infrastructure that industry and the portfolio they need.JOIN US! WE MAKE REAL WHAT MATTERS. THIS IS YOUR ROLE.This job is based out of Chennai, IndiaDesign & Estimation Engineer for Data Centers and Tunnel Automation (PLC Automation)About the RoleSiemens strongly believes in the value of a Digital Portfolio; hence Smart Infrastructure combines Digital Power Distribution and Digital Building Infrastructure technologies. Our Digital Portfolio will enable our customers to enjoy occupant's intuitive buildings which are comfortable, safe, secure and energy efficient.Smart infrastructure from Siemens intelligently connects energy systems, buildings, and industries to adapt and evolve the way we live and work. We work together with customers and partners to build an ecosystem that intuitively responds to the needs of people and helps customers to better use resources. It helps our customers to thrive, communities to progress and supports sustainable development.Join our Smart Infrastructure Regional Solutions & Services Business Unit as Estimation and Pre-Sales Engineer and help us re-imagine the world by finding solutions and making the world a smarter place for tomorrow.Main Responsibilities We are looking for an 7 - 12 years of experienced and dedicated Estimation and Proposal Engineer for Data Centers and Tunnel Automation who is ready to make an impact.• Analyze tender requirements and define the most suitable solution [product, architecture, system] to be used according to the requirements• Design and engineer the solution down to detail to satisfy the specified project requirements• Analyze customers' requirements and project backgrounds in order to better judge on aspects of products and solutions to be used• Lead technical discussions on BMS, EPMS & FMS Solutions with Customers and Consultants• Clarify technical topics and liaise with Regional Technical Support and Factory Representatives as necessary• Ensures smooth handover of projects to Execution Team• Meet tender submission deadlines and requirementsQualifications and Skills - Digital and Solid!Bachelors (B. Tech/B.E.) in Instrumentation/Mechanical/ECE/ECE with relevant work experience of 8+ years.• Knowledge of Siemens PLC (Simatic Controller family - Standalone- S71200,S7-1500,S7 400 and design redundant System using S7-1500H/R .S7-400H) SCADA( Wincc, TIA, Desigo, Wincc OA etc., IO system(ET200 SP,ET200M,ET200MP), Network Components, Cyber security etc...• Need to have knowledge on Interfacing with Third party systems/devices thru Modbus RTU, Modbus TCP, Profinet, BACnet, etc... and also need to have knowledge on third party software integration and devices.• Capable to design data center /Automation architecture • Familiar with BMS system design and integration with third party panel• Good Knowledge of IP networking relevant to BMS and network Security• Highly motivated self-starter, capable of adapting to new and emerging technologies and products• Have successful track record of estimations of complex Data center Systems• Self-motivated flexible individual with the ability to work well within a dynamic environment• Proven communication, public speaking, and presentation skills• Excellent methodical organizational and documentation skills• Good team-worker, able to collaborate within a diverse teamWE'VE GOT QUITE A LOT TO OFFER, HOW ABOUT YOU?We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow.Salary: . Date posted: 04/17/2024 09:19 PM