DESCRIPTIONHave you ever wanted to be part of a team that builds highly efficient operating system for E-reader? Amazon's E-reader platform team owns the operating system stack(C/C++) and the low-level components that make the device energy efficient with weeks of battery life. We recently launched Kindle Scribe, a larger form factor device that now unlocks reading as well as taking notes. Are you looking at creating value for millions of customers as we launch more E-readers with additional capabilities? Do you want to work at a company where you are the owner, where you are encouraged to build, and where you have the autonomy to push boundaries? Do you have a passion for creating an operating system that is an enabler for builders that create applications on top of it? This describes your daily journey. Are you ready? Then join us!Key job responsibilitiesAs a Senior System Development Engineer, you will own adding capabilities as we unlock more features on Kindle E-reader family. Our goal is to make it fast, easy and low-cost for our internal application developers to build features and release them on our E-reader stack. You will tackle challenging, novel situations every day and given the size of this initiative, you’ll have the opportunity to work with multiple technical teams across Amazon.You should be comfortable with a level of depth that you need to dive into as we solve deep operating system level problems! We will need to tackle problems that span a variety of domains: software, hardware, networks and distributed systems as well as automation.You develop solutions to critical components in the operating system as well as low-level components in E-reader that make the product a performant, secure and power optimized device. Along the way you’ll learn a ton, have fun and make a positive impact on millions of people.• You are an expert in C/C++ as well as internal concepts of operating system who identify further modernization of our OS stack. • Collaborate with experienced Amazonians to conceive and develop innovative components in E-reader• Develops technology solutions that protects customer data stored on the devices.• Identify what it means to keep the software stack up-to-date keeping an eye on advancements both in hardware as well as software.A day in the lifeIn this role, you will be actively engaged in developing our operating system and the low-level components that are based on C/C++. You will be contacted by many Amazonians as they deploy their software on E-reader. You will also be the lead engineer for your team in guiding them both on design and best practices. We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS- 3+ years of programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby experience- 4+ years of non-internship professional software development experience- 2+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 4+ years of systems development in an IT or data center environment experience- 4+ years of deploying and operating in a Linux/Unix environment experience- 2+ years of systems design, software development, operations, automation, and process improvement experience- Experience leading the design, build and deployment of complex and performant (reliable and scalable) software solutions in productionPREFERRED QUALIFICATIONS- 1+ years of development/programming/scripting language (Python/Java/Bash/Perl) experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience taking a leading role in building complex software or computing infrastructure that has been successfully delivered to customers

Quality Assurance Engineer - I, Device-OS

Amazon, Chennai, TN, IN

Support Engineer, Device OS

Amazon, Chennai, Tennessee

BASIC QUALIFICATIONS- 2+ years of software development, or 2+ years of technical support experience- Bachelor's degree in engineering or equivalent- Experience troubleshooting and debugging technical systems- Experience in Unix- Experience scripting in modern program languagesDESCRIPTION Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, Amazon Echo and Amazon Show. The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical.As a Support Engineer on the Core Device OS team, you will be part of a team that owns critical OS components, pipelines, services, tools, and application development frameworks - working on projects that push the boundaries of customer-device interaction. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success. Some of the key job functions of the support engineer are: - Provide first level of support for handling Jiras, tickets, operational issues from production services - Provide engineering support of our incoming Jiras, tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines. - Work on maintenance driven coding projects, primarily in C++ and Python - Read and understand complex application code and make code fixes to resolve support issues - Develop tools and automate manual operational tasks and easy maintenance of our services. - Build monitoring metrics dashboard, and report System health and Support status metrics. - Work with remote development (Austin) teams for handing-off or taking over active support issues and to create a team specific knowledge base and skill set.Key job responsibilitiesSome of the key job functions of the support engineer are: - Provide first level of support for handling Jiras, tickets, operational issues from production services - Provide engineering support of our incoming Jiras, tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines. - Work on maintenance driven coding projects, primarily in C++ and Python - Hands-on experience in Unix or any scripting language - Read and understand complex application code and make code fixes to resolve support issues - Develop tools and automate manual operational tasks and easy maintenance of our services. - Build monitoring metrics dashboard, and report System health and Support status metrics. - Work with remote development (Sunnyvale) teams for handing-off or taking over active support issues and to create a team specific knowledge base and skill set.A day in the lifeAmazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, Amazon Echo and Amazon Show. The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical.About the teamAmazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, Amazon Echo and Amazon Show. The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS- Experience with AWS, networks and operating systemsSalary: . Date posted: 04/08/2024 09:46 PM

Support Engineer, Device OS

Amazon, Chennai, TN, IN

DESCRIPTION Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, Amazon Echo and Amazon Show. The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical.As a Support Engineer on the Core Device OS team, you will be part of a team that owns critical OS components, pipelines, services, tools, and application development frameworks - working on projects that push the boundaries of customer-device interaction. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success. Some of the key job functions of the support engineer are: - Provide first level of support for handling Jiras, tickets, operational issues from production services - Provide engineering support of our incoming Jiras, tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines. - Work on maintenance driven coding projects, primarily in C++ and Python - Read and understand complex application code and make code fixes to resolve support issues - Develop tools and automate manual operational tasks and easy maintenance of our services. - Build monitoring metrics dashboard, and report System health and Support status metrics. - Work with remote development (Sunnyvale) teams for handing-off or taking over active support issues and to create a team specific knowledge base and skill set. Key job responsibilitiesSome of the key job functions of the support engineer are: - Provide first level of support for handling Jiras, tickets, operational issues from production services - Provide engineering support of our incoming Jiras, tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines. - Work on maintenance driven coding projects, primarily in C++ and Python - Hands-on experience in Unix or any scripting language - Read and understand complex application code and make code fixes to resolve support issues - Develop tools and automate manual operational tasks and easy maintenance of our services. - Build monitoring metrics dashboard, and report System health and Support status metrics. - Work with remote development (Sunnyvale) teams for handing-off or taking over active support issues and to create a team specific knowledge base and skill set. A day in the lifeAmazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, Amazon Echo and Amazon Show. The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical.About the teamAmazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, Amazon Echo and Amazon Show. The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS- 4+ years of software development, or 4+ years of technical support experience- Experience troubleshooting and debugging technical systems- Experience in Unix- Experience scripting in modern program languages- Experience in agile/scrum or related collaborative workflow- Experience troubleshooting and documenting findingsPREFERRED QUALIFICATIONS- Knowledge of distributed applications/enterprise applications- Knowledge of UNIX/Linux operating system- Experience analyzing and troubleshooting RESTful web API calls

Software Quality Assurance Engineer, Device OS

Amazon, Chennai, Tennessee

BASIC QUALIFICATIONS- 4+ years of quality assurance engineering experience- Experience in manual testing- Experience in automation testing- Experience scripting or coding- Experience as QA lead on medium to large sized projectsDESCRIPTIONAmazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, and Amazon Echo. What will you help us create?Work hard. Have fun. Make history.As a Software Quality Assurance Engineer Lead, you will be responsible to innovate and drive new Quality initiatives, establish new test frameworks and processes for testing new device and OS, find ways to leverage and scale to deliver without compromising quality and efficiency, establish quality metrics and best practices for the team. You will lead the team by example as a quality leader who is customer obsessed, thinks big and delivers result without compromising the quality. To do this, you will have the most advanced tools at your disposal; however, we expect you to bring new ideas and innovation to build/leverage as needed. You will be responsible for looking to the future and identifying what the team will need to test experiences that were not thought possible today. You will collaborate with team, own and drive the quality of new products and SW releases.Key job responsibilities- Contribute to the continuous improvement of the QA process, suggesting and implementing process enhancements.- Design and develop comprehensive test strategies, frameworks, and methodologies to ensure the quality and reliability of software products.- Collaborate and influence cross-functional teams including developers, product managers, and project managers to understand software quality requirements and design effective test strategies.- Define release planning and provide input on the readiness of software for production deployment.- Lead and mentor a team of QA engineers, providing guidance, technical expertise, and ensuring adherence to best practices.- Work with component teams to identify the pain points in their area and provide technical guidance.- Create, maintain, and execute test cases, test scripts, and test scenarios for various software components, including functional, regression, performance, and security testing.- Identify and document defects, issues, and potential areas of improvement in the software development process.- Perform root cause analysis of complex issues and work with the development team to resolve issues and enhance the overall product quality.- Stay up-to-date with industry trends, emerging technologies, and best practices in QA and testing, and apply this knowledge to continuously improve testing processes.- Collaborate with automation engineers to implement and maintain automated testing frameworks and test suites.- Define key metrics for measuring and reporting on the quality of software products and test effectiveness.A day in the lifeOur Software Quality Engineers are world class quality leaders. On a daily base you will be working closely with cross functional engineering and quality teams as you drive quality for a big pillar in the entire organization. Teams will be looking at you for directions. You will participate in test strategy creation and reviews, driving QA process improvement implementation and help tackle cross-platform engineering challenges. You will have fun along the way and make a huge impact not only on the quality direction of the program but also directly to our customers. Join us!About the teamWant to work on software that ships in multiple different Amazon devices and enable 3rd-party devices to access Amazon services? Are you looking for a startup culture, high impact problems to solve and opportunities to grow? Come work on the Device OS team! We own software components, services, tools, and application development frameworks that power our next generation of devices, and enable key features for device makers.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS- Experience with at least one automated test framework like Selenium or Appium- Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product qualitySalary: . Date posted: 04/12/2024 10:09 PM

Support Engineer, Device OS

Amazon, Chennai, Tennessee

BASIC QUALIFICATIONS- 2+ years of software development, or 2+ years of technical support experience- Bachelor's degree in engineering or equivalent- Experience troubleshooting and debugging technical systems- Experience in Unix- Experience scripting in modern program languagesDESCRIPTION Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, Amazon Echo and Amazon Show. The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical.As a Support Engineer on the Core Device OS team, you will be part of a team that owns critical OS components, pipelines, services, tools, and application development frameworks - working on projects that push the boundaries of customer-device interaction. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success. Some of the key job functions of the support engineer are: - Provide first level of support for handling Jiras, tickets, operational issues from production services - Provide engineering support of our incoming Jiras, tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines. - Work on maintenance driven coding projects, primarily in C++ and Python - Read and understand complex application code and make code fixes to resolve support issues - Develop tools and automate manual operational tasks and easy maintenance of our services. - Build monitoring metrics dashboard, and report System health and Support status metrics. - Work with remote development (Sunnyvale) teams for handing-off or taking over active support issues and to create a team specific knowledge base and skill set.Key job responsibilitiesSome of the key job functions of the support engineer are: - Provide first level of support for handling Jiras, tickets, operational issues from production services - Provide engineering support of our incoming Jiras, tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines. - Work on maintenance driven coding projects, primarily in C++ and Python - Hands-on experience in Unix or any scripting language - Read and understand complex application code and make code fixes to resolve support issues - Develop tools and automate manual operational tasks and easy maintenance of our services. - Build monitoring metrics dashboard, and report System health and Support status metrics. - Work with remote development (Sunnyvale) teams for handing-off or taking over active support issues and to create a team specific knowledge base and skill set.A day in the lifeAmazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, Amazon Echo and Amazon Show. The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical.About the teamAmazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, Amazon Echo and Amazon Show. The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS- Experience with AWS, networks and operating systemsSalary: . Date posted: 04/16/2024 09:05 AM