DESCRIPTIONWe are looking to hire a Senior Quality Assurance Engineer in Ring India within the HW/SW development organization, responsible for the quality of Ring core products including doorbell camera, security camera, and other new products. We are looking for a passionate, experience QA Engineer to join our team and help us reimagine how to drive quality, testing, and efficiency through our product lifecycle. You are expected to have industry-leading technical abilities that enable you to significantly improve product quality, and a deep curiosity to dive into new technologies. The test plans and automated tests you build should expose defects from component and feature integration level to end-to-end customer interactions. We want a QA engineer excited to work across software, hardware, cloud, algorithms, and computer vision, helping us to deliver exciting new lovable products to market.As a QAE, you will innovate our QA processes and develop repeatable and automatable QA systems. You will work with Product Managers, QAEs, SDETs, and SDEs on our internal technology teams to understand features and technical implementation. You will identify use cases, create test plans, define test strategies, and create manual and automated test cases in order to report to stakeholders on the quality and reliability of our products. You will evangelize quality best practices. You will own creating and driving the test strategy and enforcing design for testability.Key job responsibilitiesYou will join the team of hands-on, proactive, self-motivated and seasoned software quality assurance professionals. In this role, you will:* Create test strategies, test plans and test cases* Review user interfaces for conformity and functionality* Efficiently execute test cases across all functional areas of our products* Review product user interface for conformity to design guidelines* Find, isolate, document, regress and track bugs through resolution* Interpret and report testing results and be a vocal proponent for quality in every phase of the development process* Work with software development engineers to understand the overall technical architecture and how each feature is implemented* Engage in code reviews to ensure testability and unit test designs* Develop automated tests, scripts, and tools to enable CI/CD* Collaborate across teams to enhance total product qualityOur ideal candidate:* Enjoys working side by side with partners, colleagues and teams on tough problems* Is highly effective and thrives in a dynamic environment with multiple, changing priorities* Passionate for QA and test automation* Is comfortable with proactive outward communication and technical leadership* Never shies away from a challengeWhat will you do:As part of our world-class Quality organization, you’ll work closely with product and engineering teams to create test strategies and drive initiatives that ultimately ensure our customers get what they want, when they want. You’ll understand the big picture of how our features and products interact as you navigate through complex designs and code. You will work with development engineers to ensure soundness of design, testability of their code, and determine the best testing and automation approaches. You will contribute to automation frameworks and automate test cases both at the API and UI levels, using Java and other languages. You’ll be responsible for driving the software development process toward quality-centric methodologies.* Demonstrated track record of delivering test automation, quality requirements, designing functional and performance test suites and producing deliverables that exceed commitments.* Responsible for the architecture of test automation solutions, discovering current limitations and compatibilities between subsystems, the selection of new concepts and methodology, and the development of major routines and utilities.* Generation of metrics and information that improve development practices on the team.* Review and critique of technical requirements and software design specifications and software implementation.* Instilling best practices for test suite automation and frameworks and documentation, making sure designs meet requirements, and delivering high quality software on tight schedules.About the teamRing, since its founding in 2013, has been on a mission to make neighborhoods safer. From the video doorbell, to Ring Alarm, which was named #1 in Customer Satisfaction for DIY Home Security Systems by J.D. Power, Ring’s smart home security product line, as well as the Neighbors app, offer users affordable whole-home and neighborhood security. At Ring, we are committed to making home and neighborhood security accessible and effective for everyone — while working hard to bring communities together. Ring is an Amazon company. For more information, visit www.ring.com. With Ring, you’re always home.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS- 6+ years of quality assurance engineering experience- Experience in manual testing- Experience in automation testing- Experience scripting or coding- Bachelor’s degree in Electrical Engineering, Computer Science, Computer Engineering or related field- 6+ years of hands-on experience with the ownership of software project testing: defining test strategy, writing test plans, designing and executing software tests, iterative development process improvement- Demonstrated experience leading the creation and execution of large feature testing strategies- Demonstrated knowledge of professional software engineering best practices for the full software development life cycle, including coding standards, code reviews, source control, build and release processes, continuous deployment, and test suite development and maintenance- Demonstrated experience utilizing high-quality automation to solve test problemsPREFERRED QUALIFICATIONS- Experience with embedded systems or consumer devices- Experience programmatically testing products, measuring test coverage, developing the best automation, driving testability and diagnostic ability into the product, while promoting best practices in quality areas.- Isolating test failures in complex software systems- Self-driven and able to work with a high level of ambiguity in a prototyping development phase- Excellence in technical communications with both technical and non-technical peers- Strong sense of ownership, bias for action, and drive- Demonstrated leadership abilities in an engineering environment in driving operational excellence and best practices

Quality Assurance Engineer, Amazon

Amazon, Chennai, Tennessee

BASIC QUALIFICATIONS- 1+ years of quality assurance engineering experience- Bachelor's degree- Experience in manual testing- Experience in automation testing- Experience in UI and API automation testing (Selenium/SOAPUI)DESCRIPTIONKindle has changed the way books are published, sold, and read across the globe. Independent authors are now able to publish and sell direct to readers through Kindle and print-on-demand offerings, enabling them to reach audiences never before available. Kindle readers are able to download any book in any language in sixty seconds. Come be a part of changing the way the world reads.Our Quality Assurance Engineers test code at the user level, both manually and with automated tools. They are not pure black box testers; they are grey box testers able to understand software internals, debug problems using log files, and write automated tests with Perl/Java scripts and/or user-level automated tools. We are looking for a talented, detail, oriented Quality Assurance Engineer who is passionate about quality and enthusiastic about new cutting edge technology.Our Quality Assurance Engineers work with Software Development Engineers to understand features and technical implementation. They also work with groups such as Product Management, User Interaction, and Customer Support to understand customer usage models and develop test plans and suites that approximate real-world environments and regression tests driving the software development process toward quality-centric methodologies.Key job responsibilitiesYour job responsibilities include but not limited to1. Understanding the business of royalties and accounting in Kindle and develop test plans, test strategy, and test cases.2. You are responsible for end-to-end product testing from working with PM/TPM to gather requirements, to working with development to thoroughly test, and gather post launch metrics for quality improvement.3. You are responsible for identifying automation opportunities and work with SDET to build the right test framework4. You are responsible for coordinating manual testing, perform non-functional testing, and execute/lead critical parts of testing.5. You will work across other organizations who have similar testing needs. You shall use their tools/methods for our projects and share our best practices to other orgs for implementing.6. You help to drive pre-mortem and post-mortem of projects, identify areas of improvement, and feedback to the team for implementing.7. You will have an opportunity to work and understand the latest AWS tech and how we build services to solve business problems. You will not be a mere black box tester but rather look into various services that interfaces with each other to perform thorough testing (grey box).A day in the lifeAs QAE you will understand the new business models/products in the royalty costing and accounting space to build test strategy, influence development of services with guardrails, and test plans. You work with both business leaders, our development team, and peer development teams to test the features. You identify opportunities for automation, plan, and implement it.About the teamThe Kindle Royalty and Accounting Engineering team is responsible for providing accurate and timely royalty calculations and accounting entries for all Kindle and print-on-demand book sales. Publishers and authors of all shapes and sizes rely on Amazon to correctly account for all book sales so that they are paid correctly. Timely and accurate payment and reporting improves publisher trust resulting in enhancement of selection for the customers. We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS- Experience in API & Mobile testing- Experience designing and planning test conditions, test scripts, and test data sets to ensure appropriate and adequate coverage and controlSalary: . Date posted: 04/02/2024 09:17 AM

Quality Assurance Engineer - I, Device-OS

Amazon, Chennai, TN, IN

DESCRIPTIONAmazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, Amazon Echo and Amazon Show. The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical.As a Software Quality Assurance Engineer - you will make a large impact on dynamic, fast moving Amazon businesses, by improving efficiency and approach to testing. Working backwards from customer needs, you will identify the right sets of tools to build to achieve the best quality and customer experience. You will work in testing ips, peripherals, system use cases, stress cases.· Create test plans and test cases· Efficiently execute test cases across all functional areas of our products· Review product user interface for conformity to design guidelines· Find, isolate, document, regress, and track bugs through resolution· Interpret and report testing results, and be a vocal proponent for quality in every phase of the development process· Work with Software Development Engineers to understand the overall technical architecture and how each feature is implementedKey job responsibilitiesAs a Quality Assurance Engineer you will owning - the End to End customer experience, critical components, services, tools, and application development frameworks - working on projects that push the boundaries of customer-device interaction. You will also be responsible for analysing, developing and maintaining a reliable automation framework for the team.You will engage with an experienced cross-disciplinary staff to conceive and design innovative consumer product experiences. You must be responsive, flexible and able to succeed within an open collaborative peer environment. You will participate in designing, prototyping, and building solutions to hard problems in the Amazon Devices.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS- 1+ years of quality assurance engineering experience- Experience in manual testing- Experience in automation testing- Experience in Java/Perl/Python based automationPREFERRED QUALIFICATIONS- Experience in API & Mobile testing- Experience designing and planning test conditions, test scripts, and test data sets to ensure appropriate and adequate coverage and control

Sr, Software Development Engineer, Alexa Communications

Amazon, Chennai, Tennessee

BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering teamDESCRIPTIONAlexa is the personal assistant and cloud service that powers the next generation of ambient computing devices, devices designed around your voice. We believe voice is the most natural user interface for interacting with technology across many domains. At Alexa Communications, we are inventing the future of global, multimedia communications. It's still Day One for the Alexa Communications team - we have a lot to innovate and build to make communication through Alexa devices a magical experience. And now you can send a message, make a call, play announcements, or drop in on your closest friends & family via Alexa devices or the Alexa app! The Alexa communications team is working to become the most natural way for people to communicate, and the challenge ahead is significant. We're a high energy, fast growth business excited to have the opportunity to define the future of voice-controlled communications, make Alexa even more useful, and delight customers around the world. You'll be joining a team building cutting edge LLM powered distributed systems to enable world class, highly scalable, and user friendly systems as we aspire to connect people together through Alexa!Key job responsibilitiesAs a key member of the engineering team, you will have influence on our product and technology strategy by helping define the product features, refine system architecture, and spearhead best practices that enable a quality product. You will be successfully setting up the architecture foundation for the next phase of the product and beyond. A commitment to teamwork, hustle, and strong communication skills (to both business and technical partners) are absolute requirements. Creating a reliable, scalable, and high-performance service requires exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience building large-scale distributed systems. You should enjoy working on complex system software, is customer-centric, and feels strongly about building good software as well as making that software achieve its operational goals.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentSalary: . Date posted: 04/04/2024 09:28 AM

Azure Integration and Devops Engineer

Siemens, Chennai, Any

Dear Aspirant!We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make a great addition to our vibrant international team.Siemens founded the new business unit Siemens Advanta (formerly known as Siemens IoT Services) on April 1, 2019 with its headquarter in Munich, Germany. It has been crafted to unlock the digital future of its clients by offering end-to-end support on their outstanding digitalization journey. Siemens Advanta is a strategic advisor and a trusted implementation partner in digital transformation and industrial IoT with a global network of more than 8000 employees in 10 countries and 21 offices. Highly skilled and authoritative specialists offer services which range from consulting to craft & prototyping to solution & implementation and operation - everything out of one hand!We are looking for: Azure Integration and Devops Engineer,• Day to day backlog management and ensure backlog content is always up-to-date.• Participate and drive Scrum events (Planning, Retrospective, Review and Daily Scrum).• Assists the PO in designing solutions and writing user stories.• Validate the solution with the stakeholders to ensure it fulfils business requirements.• Participate in Backlog selection and Sprint Planning meetings and support Sprint Reviews.• Oversees and manages project documentation revisions and distribution;.• Support effective Agile team and its interfaces (senior Product Owner, Scrum Master, Architect, Development Team).• Supports Scrum Master with impediments that require PO input.• Ability to understand and carry out general instructions in standard situations.• Ability to solve problems in stressful situations.• Ability to independently assign priorities to multiple tasks and manage time efficiently so to deliver results on time.• Ability to respond to common inquiries from clients, co-workers, and/or supervisor.• Support Testing team regarding scope related clarifications.• Support UAT process by gathering, analyzing, and providing feedback to key user community and/or stakeholders.Use your skills to move the world forward!• Bachelor's degree in computer science/engineering, Information Technology, or related fields.• Up to 2 years of experience in the project management area in the Information Technology sector.• Intermediate knowledge of Project Management principles, concepts, procedures, practices, and tools.• Good communication, presentation, and customer management skills with advanced problem-solving skills.• Solid organizational skills including attention to detail and multi-tasking skills;• Written and spoken English on negotiation level is a must, additional language like German is a plus;• Contact with Agile methodologies;• Knowledge in SAFe is a plus (Scaled Agile Framework);• Experience as Technical Team Lead, or supporting a Technical Team Lead, in medium to large teams (>= 10 team members);• Experience in Dynamics CRM System design, implementation, and testing;• Experience in Azure design, implementation, and testing;• Good know-how in Requirements Engineering, Process and Business Analysis;• Good understanding of cloud integration patterns and DevSecOps;• Good understanding of Test and Quality Management.Make your mark in our exciting world at Siemens.This role is based in Bangalore, where you'll get the chance to work with teams impacting entire cities, countries - and the shape of things to come.We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.Find out more about Siemens careers at: www.siemens.com/careersFind out more about the Digital world of Siemens here: www.siemens.com/careers/digitalmindsSalary: . Date posted: 04/05/2024 08:16 PM

KDP Support Analyst, Amazon

Amazon, Chennai, Tennessee

BASIC QUALIFICATIONS* Should be willing to work from the office as VCC is not available. * Minimum of 1 year experience handling multiple forms of direct customer inquiries via calls, chats and/or emails.* Good communication skills.* Proven ability to provide high quality customer service in a fast changing environment by developing personalized responses for publisher questions.* Must possess strong computer navigation skills, along with a basic understanding on how to use a website/web browser and the internet.* Must possess strong analytical skills * Must be able to research, replicate, categorize, and document customer issues to identify & understand their problems. * Must have a proven ability to use data and research to inform the best course of action and/or possible resolutions* Must have high speed internet services that complt with the below recommendation: * An Octane 2.0 score of 30,000 or greater * Network latency of 150 ms or less * Download speed of 3 Mbps or greater * At least 8 GB of RAM, with 3 GB available for Salesforce browser tabsDESCRIPTIONAmazon's Kindle Direct Publishing (KDP) is an independent self-publishing service launched in November 2007, concurrently with the first Amazon Kindle device that allows authors of any level to engage millions of readers that shop on Amazon. The KDP Customer Support Analyst will be the front-line interface between Amazon and publishers/content providers who use the KDP's self-publishing platform to publish, market, and sell their content in Amazon's Kindle store. The KDP Customer Support Analyst will work towards ensuring all the concerns from the publishers are duly attended. Kindle Direct Publishing offers a team environment that thrives on innovation and excellence, and our staff is talented, energetic, and passionate about creating an exceptional customer experience. If you want to work for a team who delights customers, solves problems, and is the face of our company, then the KDP Customer Support Analyst role is the job for you!Key job responsibilities* Process and respond to email, phone, and chat contacts received from KDP website users* Demonstrate clear and polite written and verbal communication* Maintain a positive and professional demeanor at all times* Meet or exceed all quality, productivity, and time management goals as set by management.* Follow all site performance and behavior expectations as outlined by management.* Demonstrate an appropriate sense of urgency for email response times and phone & chat service levels* Follow company policies and processes in order to process customer requests appropriately* Use customer service tools and software to troubleshoot, provide an accurate response, and create an exceptional customer experience* Escalate customer issues appropriately and in a timely manner* Proactively communicate system & process issues * Proactively strive to drive improvement to the internal and external processes to enhance the customer experience* Contact appropriate teams as needed for systemic issues* Detail oriented and process focused. Must be able to follow processes and document research & interactions in clear and concise manner.* Flexibility to work shifts including overnight and weekendsWe are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS - Additional computer skills certifications in web technologies are preferable. - Experience in web-enabled software products or services is highly preferred. - Should be able to understand a complex problem and respond to authors. - Basic familiarity with web technologies and HTML is highly desirable. - Strong analytical skills required. Must be able to understand problems that authors are facing, categorize, document, and decide when and to whom to escalate them. - Detail-oriented and process-focused. Must be able to follow the process and document interactions as per requirements in clear and concise manner. - College graduates.Salary: . Date posted: 04/14/2024 09:56 PM