DESCRIPTIONAmazon’s Retail Business Services, Analytics team is looking for a Business Intelligence Engineer to help build the next generation of analytics solutions. This is an opportunity to get in on the ground floor as we transform from a reactive, request-directed team to a proactive, roadmap-driven organization that accelerates the business. Working closely with the business teams, analytics teams, you will simplify and scale our data and infrastructure, developing and owning canonical data sets for the business. Utilizing the latest AWS technologies, you will help to implement engineering best practices, set technical standards, and hold a high bar for operational excellence. This is a highly visible role, with regular access to principal engineers and other senior business and technology leaders. You will be a key influencer on the team, providing input on priorities, technical designs, and technology decisions with a focus on scalable, maintainable and efficient systems and processes. You will understand and anticipate stakeholder needs, thinking big when recommending solutions. You will be comfortable navigating an ambiguous environment, knowing how to confirm and reconfirm assumptions. You will advise leaders and stakeholders on project milestones and associated prioritization.Key job responsibilities• Design, development and ongoing operations of scalable, performant data warehouse (Redshift) tables, data pipelines, reports and dashboards. • Development of moderately to highly complex data processing jobs using appropriate technologies (e.g. SQL, Python, Spark, AWS Lambda, etc.)• Development of dashboards and reports. • Collaborating with stakeholders to understand business domains, requirements, and expectations. Additionally, working with owners of data source systems to understand capabilities and limitations. • Deliver minimally to moderately complex data analysis; collaborating as needed with Data Science as complexity increases. • Actively manage the timeline and deliverables of projects, anticipate risks and resolve issues.• Adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, IND | Chennai, TN, INDBASIC QUALIFICATIONS- 5+ years of relevant professional experience in business intelligence, analytics, statistics, data engineering, data science or related field.- Experience with Data modeling, SQL, ETL, Data Warehousing and Data Lakes.- Strong experience with engineering and operations best practices (version control, data quality/testing, monitoring, etc.)- Expert-level SQL.- Proficiency with one or more general purpose programming languages (e.g. Python, Java, Scala, etc.)- Knowledge of AWS products such as Redshift, Quicksight, and Lambda.- Excellent verbal/written communication & data presentation skills, including ability to succinctly summarize key findings and effectively communicate with both business and technical teams.PREFERRED QUALIFICATIONS- Experience with data-specific programming languages/packages such as R or Python Pandas.- Experience with AWS solutions such as EC2, DynamoDB, S3, and EMR.- Knowledge of machine learning techniques and concepts.

Quality Assurance Engineer- DRMP, Device Cloud Services - India

Amazon, Chennai, Tennessee

BASIC QUALIFICATIONS- 4+ years of quality assurance engineering experience- Experience in manual testing- Experience in automation testing- Experience scripting or coding- Experience as QA lead on medium to large sized projectsDESCRIPTIONAmazon's Digital Platform team develops innovative new products and services like the Kindle. The digital platform teams create the backbone for supporting the customers' digital content and ownership information. We are looking for QA engineers who are passionate about the customer experience and the concept of "making customers life easy". You will have an enormous opportunity to make a large impact on the design, architecture, and implementation of cutting edge products used every day, by millions of customers.Looking for QA candidates experienced on testing applications on functional and non-functional areas [usability, security and performance] with a strong coding skills. QA Engineer would work with multiple stakeholders across functions and geographies for ensuring the quality of sync platform across array of supported devices. Quality Assurance Engineers at Amazon test cutting edge applications and products at the user level and code level, both manually and using automated tools. Our QAEs are not pure black box testers, they are able to understand software internals, debug problems using log files, and write automated tests with scripting and/or user-level automated tools. QAEs at Amazon are excellent individual contributors capable of taking up tasks from start to completion with minimal help. QAEs would be responsible for understanding the domain and the product in detail and coming up with the test strategy/planning, coming up with the test cases, driving the test case sign-off processes with the stakeholders, contributing to code level Unit tests, test execution and reporting. We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS- Experience with at least one automated test framework like Selenium or Appium- Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product qualitySalary: . Date posted: 03/29/2024 10:07 PM

System Development Engineer

Amazon, Chennai, TN, IN

DESCRIPTIONAre you interested in joining the team behind Amazon’s newest innovation?Come help us work on world class software for our customers!! The Kindle Unlimited is Amazon’s digital reading subscription which offers members all over the world access to millions of titles across eBooks, audiobooks, comics, magazines, and more. Reading Subs support engineering team provides production support and also responsible for providing multifaceted services to the Kindle digital product family of development teams and working with production operations teams for software product release coordination and deployment. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success.Key job responsibilitiesOn a typical day engineers might dive deep into understanding the root cause of customer issue, support the Newsstand deprecation, New Migrations, investigate why a metric is trending the wrong way, consult with top engineers at Amazon, or discuss radical new approaches to automate operational issues.Our systems development engineering roles help engineers develop a broad range of skills. Experienced systems development engineers often have leadership impact on their teams by becoming subject matter experts on several services. They develop, build, deploy, operate, sustain, and grow the services in cloud production environments. They are able to utilize trends and metrics to identify opportunities for improvements. They help develop and refine procedures used by their team and internal customers. They are able to develop at a high standard and can deal with new and ambiguous problem domains, while consistently delivering customer impacting change.A day in the lifeOur systems development engineers spend time:• Supporting the Migration/ Deprecation activities• Simplifying and reinventing systems, processes, and tools to make things better for our customers• Building unique solutions to our customers’ technical problems• Studying and learning from industry recognized Amazon senior and Principal engineers.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- Experience tools for automation (building, testing, releasing or monitoring)PREFERRED QUALIFICATIONS- Knowledge of and proficiency in the use of Python scripting language- Experience on highly concurrent, high throughput systems and knowledge of complex distributed systems- Experience on pipelines, environments, deployment process will be an added advantage

Software Developer Engineer

Siemens, Chennai, Any

Dear Aspirant!We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make a great addition to our vibrant international team.Siemens founded the new business unit Siemens Advanta (formerly known as Siemens IoT Services) on April 1, 2019 with its headquarter in Munich, Germany. It has been crafted to unlock the digital future of its clients by offering end-to-end support on their outstanding digitalization journey. Siemens Advanta is a strategic advisor and a trusted implementation partner in digital transformation and industrial IoT with a global network of more than 8000 employees in 10 countries and 21 offices. Highly skilled and authoritative specialists offer services which range from consulting to craft & prototyping to solution & implementation and operation - everything out of one hand!Use your skills to move the world forward!Work Experience: 3 to 5 yrsResponsibilities for Microsoft dynamics CRM• Assist in the design and development of Microsoft Dynamics CRM solutions that deliver the business capability necessary to support company objectives• Write technical specifications for designed solutions• Analyze workflow, business processes and data flows, assist in documenting solutions with MS Office and Visio• Develop CRM forms, workflows, views, dashboards, business processes, reports, plugins, and reports to satisfy business needs• Participate in application upgrades and execute post install activities such as smoke testing• Assist in coding product features and validating end-to-end execution and performance of business processes• Provide third level application services support to internal business users• Performs in-depth research and identifies sources of production issues• Manage the integrity of all information, workflows, reports, and filters utilized in Microsoft Dynamics Customer Relationship Management (CRM)• Demonstrate superior attention to detail, problem-solving and organizational skillsQualifications for Microsoft dynamics CRM• Experienced candidates must have at least 3 - 5 years of hands-on experience working on the Microsoft Dynamics CRM platform• 3+ experience doing development and configuration work in current Microsoft Dynamics environment (Dynamics 365)• Expertise in an industry vertical• Have core product knowledge Candidate must be a strong developer with disciplined software development skills and methods (i.e., design, seeking design reviews, TDD, unit testing, system integration testing)• Extensive Project Management/Scrum Master experience• Demonstrated ability to provide technical oversight to the integration and/or development and delivery of large and complex deliverables directly to a customer, or in support of a major enterprise-wide program from a budget, resource and timetable perspectiveJoin us and be yourself!We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.Make your mark in our exciting world at Siemens.This role is based in Bangalore, where you'll get the chance to work with teams impacting entire cities, countries - and the shape of things to come.We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds Find out more about Siemens careers at: www.siemens.com/careersSalary: . Date posted: 04/04/2024 02:12 PM

Sr. Business Intelligence Engineer, RBS ARTS

Amazon, Chennai, TN, IN

DESCRIPTIONAmazon's Retail Business Services team is looking for talented Business Intelligence Engineer (BIE) , who enjoys the challenge of diving into complex business problems, providing data driven insights, and making recommendations that directly impact business. As a BIE, you will use broad technical skills to build analytic and reporting capabilities. The ideal candidate is a highly analytical, critical thinker with advanced problem solving, data mining, analytics and data engineering skills. They will enjoy working with research scientists, program managers, product managers, and data engineers to drive decisions. Successful members of this team are customer obsessed, flexible, and collaborative team players who enjoying working across functions and organizations to solve problems and get results. They thrive in ambiguity, ask hard questions, and build scalable solutions that provide critical business insights necessary to influence decision making across organizations. They find timely answers buried in large data sets and complex systems, identify root causes, and are obsessed with generating business insights. This position requires superior analytical thinkers, able to quickly approach large ambiguous problems and apply technical and engineering expertise to rapidly prototype and deliver solutions. The individual will be tasked to: - Perform simultaneous large, complex, and business critical analyses that serve major parts of the business. - Develop scalable models and tools that speed up both decision making and accuracy for the team. - Be a key influencer in strategy and contribute significantly to team planning. - Show good judgement making technical trade-offs between the team’s short term and long term business needs. - Navigate discordant views, find the best way forward, and influence stakeholders around a solution.In this role, responsibilities will include: - Defining, developing, and maintaining critical business and operational reports reviewed on a weekly, monthly, quarterly, and annual basis - Analysis of historical data to identify trends and support decision making, including written and verbal presentation of results and recommendations - Collaborating with product and software development teams to implement analytics systems and data structures to support large-scale data analysis and delivery of models (heuristics, machine learning) - Mining and manipulating data from database tables, simulation of results and log files - Identifying data needs and driving data quality improvement projects - Understanding the broad range of Amazon’s data resources, which to use, how, and when - Thought leadership on data mining and analysis - Modeling complex/abstract problems and discovering insights using statistics, data mining, and visualization techniques - Helping to automate processes by developing deep-dive tools, UIs, metrics, and dashboards to communicate insights to the business teams - Collaborating effectively with internal end-users, cross-functional development teams, and technical support/sustaining engineering teams to solve problems and implement new solutionsWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, IND | Chennai, TN, INDBASIC QUALIFICATIONS- 10+ years of professional or military experience- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data miningPREFERRED QUALIFICATIONS- Experience working directly with business stakeholders to translate between data and business needs- Experience managing, analyzing and communicating results to senior leadership

Data Engineer II

Amazon, Chennai, TN, IN

DESCRIPTIONThe Amazon Payments Tech Team’s vision is to delight our customers with the best payment experience in the world! To achieve this vision, we are in search of a talented technical leader and craftsman who builds robust software that scales as well as client-facing features which are intuitive and simple to use.Our team takes a world view of payments for all of Amazon and builds highly customized and seamless payment experiences for our global customers. This focus on customer and geography requires working on different technologies and back-end platform systems in order to meet the needs of our customers. Our back-end systems are always available and guarantee that our customer’s orders are never lost and always processed even when downstream services are down. You will have a chance to understand and influence Amazon's Stack across Retail and Digital business. Our team is highly motivated and in need of a senior engineer who can take the technical reigns of the team and steer them in the direction of our vision. As a Data Engineer, you will analyze large amounts of business data, solve real world problems, and develop metrics and business cases that will enable us to continually delight our customers worldwide. You will also work with a team of Product Managers, Data Scientists, and Software Engineers to automate and scale the analysis, and to make the data more actionable to manage business at scale. You will own many large datasets, production pipelines, automate anomaly detection model, ML data models, implement new data pipelines that feed into or from critical data systems at Amazon Position Responsibilities: - Work closely with senior engineers to model, implement data pipelines that feed into or from data systems on Payments across our retail and digital business. - Own the delivery of data modelling and data pipelines. - Management and execution against project plans and delivery commitments - Assist directly and indirectly in the continual hiring and development of technical talent. - Create and execute appropriate quality plans, project plans, test strategies and processes for development activities in concert with business and project management efforts.The ideal candidate will be a leader, quick learner and be able to work independently. He/she should be able to operate in a very fast paced environment where time to hit market is super critical. The candidate will need to balance technical leadership and savvy with business judgment to make the right decisions about technology choices. We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS- 3+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelinesPREFERRED QUALIFICATIONS- 5+ years of data engineering experience- Knowledge of distributed systems as it pertains to data storage and computing- 5+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience

Business Intelligence Engineer I

Amazon, Chennai, Tennessee

BASIC QUALIFICATIONS- 2+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with scripting language (e.g., Python, Java, or R)- Knowledge of data modeling and data pipeline design- Experience gathering business requirements, using industry standard business intelligence tool(s) to extract data, formulate metrics and build reports- Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field- Knowledge of AWS products such as Redshift, Quicksight, and Lambda.- Excellent verbal/written communication & data presentation skills, including ability to succinctly summarize key findings and effectively communicate with both business and technical teams.DESCRIPTIONAmazon Music is awash in data! To help make sense of it all, the DISCO (Data, Insights, Science & Optimization) team: (i) enables the Consumer Product Tech org make data driven decisions that improve the customer retention, engagement and experience on Amazon Music. We build and maintain automated self-service data solutions, data science models and deep dive difficult questions that provide actionable insights. We also enable measurement, personalization and experimentation by operating key data programs ranging from attribution pipelines, northstar weblabs metrics to causal frameworks. (ii) delivering exceptional Analytics & Science infrastructure for DISCO teams, fostering a data-driven approach to insights and decision making. As platform builders, we are committed to constructing flexible, reliable, and scalable solutions to empower our customers. (iii) accelerates and facilitates content analytics and provides independence to generate valuable insights in a fast, agile, and accurate way. This domain provides analytical support for the below topics within Amazon Music: Programming / Label Relations / PR / Stations / Livesports / Originals / Case & CAM. DISCO team enables repeatable, easy, in depth analysis of music customer behaviors. We reduce the cost in time and effort of analysis, data set building, model building, and user segmentation. Our goal is to empower all teams at Amazon Music to make data driven decisions and effectively measure their results by providing high quality, high availability data, and democratized data access through self-service tools.If you love the challenges that come with big data then this role is for you. We collect billions of events a day, manage petabyte scale data on Redshift and S3, and develop data pipelines using Spark/Scala EMR, SQL based ETL, Airflow and Java services.We are looking for talented, enthusiastic, and detail-oriented Business Intelligence Engineer, who knows how to take on big data challenges in an agile way. Duties include big data design and analysis, data modeling, and development, deployment, and operations of big data pipelines. You'll help build Amazon Music's most important data pipelines and data sets, and expand self-service data knowledge and capabilities through an Amazon Music data university.DISCO team develops data specifically for a set of key business domains like personalization and marketing and provides and protects a robust self-service core data experience for all internal customers. We deal in AWS technologies like Redshift, S3, EMR, EC2, DynamoDB, Kinesis Firehose, and Lambda. Your team will manage the data exchange store (Data Lake) and EMR/Spark processing layer using Airflow as orchestrator. You'll build our data university and partner with Product, Marketing, BI, and ML teams to build new behavioural events, pipelines, datasets, models, and reporting to support their initiatives. You'll also continue to develop big data pipelines.Key job responsibilities• Design, development and ongoing operations of scalable, performant data warehouse (Redshift) tables, data pipelines, reports, dashboards and data transformation strategies to manage a large volume of data.• Development of moderately to highly complex data processing jobs using appropriate technologies (e.g. SQL, Python, Spark, AWS Lambda, etc.)• Development of dashboards and reports.• Collaborate with internal stakeholders to understand business requirements and provide data driven solutions.• Develop complex SQL queries and optimize performance of SQL queries on large data.• Build and manage dashboards, scorecards, and other data visualization using BI tools such as Tableau, Power BI, or AWS Quicksight.• Monitor Tableau and QS dashboards to ensure latest data is available, address any technical issues in dashboard refresh (fixing failed jobs, re-running jobs/pipelines, tracking upstream dependencies), coordinate to resolve technical issues, inform Stakeholders in case of any unavoidable delays, enhancing existing dashboards based on low-level specifications.• Conduct thorough data analysis and troubleshoot data integrity issues, providing gap analysis and business solutions.• Actively manage the timeline and deliverables of projects, anticipate risks and resolve issues.• Adopt Business Intelligence best practices in reporting and analysis.• Monitor WBR jobs, address any issues (fixing failed jobs, re-running jobs/scripts, tracking upstream dependencies) co-ordinate for any technical issues, and gathering inputs to update commentary for the metric fluctuations.• Repeating an existing analysis for new scenarios (geographies, tier, device types) based on existing analyses, pulling datasets using low-level specifications• Monitoring Datanet & Cradle based pipelines and data pipelines that feed metrics into APT (Weblab Analysis Tool) to address failures & delays, coordinate for resolution of technical issues, creating & monitoring alarms/checks on the pipelines for tracking delays & ensuring data quality, creating pipelines (or updating existing pipelines) based on low-level specifications and running & monitoring back-fill jobs to generate historical datasets based on already existing pipeline jobs, Coordinating with APT team to onboard (or update) APT metrics.About the teamAmazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators.From personalized music playlists to exclusive podcasts,concert livestreams to artist merch,we are innovating at some of the most exciting intersections of music and culture.We offer experiences that serve all listeners with our different tiers of service:Prime members get access to all music in shuffle mode,and top ad-free podcasts,included with their membership;customers can upgrade to Music Unlimited for unlimited on-demand access to 100 million songs including millions in HD,Ultra HD,spatial audio and anyone can listen for free by downloading Amazon Music app or via Alexa-enabled devices.Join us for opportunity to influence how Amazon Music engages fans, artists,and creators on a global scale.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS- Experience in the data/BI space- Experience with building and maintain basic data artifacts (e.g. ETL, data models, queries)- Experience with data-specific programming languages/packages such as R or Python Pandas.- Experience with AWS solutions such as EC2, DynamoDB, S3, and EMR.- Knowledge of machine learning techniques and concepts.Salary: . Date posted: 04/06/2024 09:19 PM

Software Support Engineer

Amazon, Chennai, Tennessee

BASIC QUALIFICATIONS- Bachelor's degree in Computer Science or a related field.- 2-4 years overall development/technical support experience.- 2-4 years of experience to troubleshoot and identify the root cause of issues in complex Enterprise Level applications.- 2-4 years of experience working on networking, hardware performance and audio/video technologies within Consumer Electronics.- Development Experience in Python/Ruby/NodeJS/C/Java or open source based technologies.- Experience in Perl or shell scripts, XML/SOAP, web services, web application development.- Experience in UNIX/Linux operating system and tools Strong communication skills and experience in handling high severity incident management calls.DESCRIPTIONDo you like working with very smart technical and business people who are at the forefront of defining and inventing digital media delivery and presentation? Do you like working on multiple product lines and at the same time analyzing and identifying the common threads and issues that can be leveraged to solve multiple problems? If so, this could be a job for you The Digital Media Technology group builds unique and exciting digital products and responsible for Amazon Kindle, Digital Video, Audio, Music, Audible and Digital Text products. We build an eclectic set of rich media ingestion technologies, platforms and processes and taking what's possible with digital media to the next level. - Software Support Engineering is a shared services organization responsible for providing multi-faceted application engineering services to multiple Digital product development teams. - Developing Tools, applications, code improvements and scripts to resolve operational burden of support engineers and Operations - Support engineering and troubleshooting on issues related to the digital platform services and content for various products - Interface with content acquisition, content providers, operations and technical teams to ensure content publishing and delivery as per service level agreements - Production Builds, Tools, and Configuration Management for software product releases and successful deployments.This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. Some of the key job functions of the support engineer are: - Provide first level of support for tickets filed in Audible - Provide engineering support of our incoming tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines. - Work on maintenance of coding projects, primarily in Perl or shell scripts, web technologies, and Java based projects. - Read and understand complex application code and make code fixes to resolve support issues - Software deployment support in staging and production environments. - Develop tools to aid operations and maintenance. - System and Support status reporting. - Ownership of one or more Digital products or components. - Customer notification and workflow co-ordination and follow-up to maintain service level agreements. - Work with Audible engineering team for handing-off or taking over active support issues and to create a team specific knowledge base and skill set.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS- Experience working on enterprise level large scale n-tier applications Demonstrated skill and passion for problem solving and operational excellence.- BIG PICTURE: solve problems at their root, stepping back to understand the broader context- PROACTIVE: You display energy and initiative in solving problems. You follow all possible avenues to get the job done. ADAPTABLE: You undertake a variety of tasks willingly. You switch from complex to routine tasks when required. You adapt quickly to new technologies and products. You work effectively with a variety of personalities and work styles.- HANDLING STRESS: Ability to retain composure under stressful conditions, communicates effectively with a wide array of individuals at Amazon, and gets the right things done.- QUALITY: You demonstrate appropriate quality and thoroughness.- INTEGRITY: You act with personal integrity at all times.- PROFESSIONAL: You work within your team's process. You confront problems (even when outside your own domain), propose solutions, take ownership through to resolution or ensure a clear hand-off. You have a positive, can-do approach to work.Salary: . Date posted: 04/10/2024 09:18 AM

Support Engineer, Device OS

Amazon, Chennai, TN, IN

DESCRIPTION Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, Amazon Echo and Amazon Show. The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical.As a Support Engineer on the Core Device OS team, you will be part of a team that owns critical OS components, pipelines, services, tools, and application development frameworks - working on projects that push the boundaries of customer-device interaction. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success. Some of the key job functions of the support engineer are: - Provide first level of support for handling Jiras, tickets, operational issues from production services - Provide engineering support of our incoming Jiras, tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines. - Work on maintenance driven coding projects, primarily in C++ and Python - Read and understand complex application code and make code fixes to resolve support issues - Develop tools and automate manual operational tasks and easy maintenance of our services. - Build monitoring metrics dashboard, and report System health and Support status metrics. - Work with remote development (Sunnyvale) teams for handing-off or taking over active support issues and to create a team specific knowledge base and skill set. Key job responsibilitiesSome of the key job functions of the support engineer are: - Provide first level of support for handling Jiras, tickets, operational issues from production services - Provide engineering support of our incoming Jiras, tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines. - Work on maintenance driven coding projects, primarily in C++ and Python - Hands-on experience in Unix or any scripting language - Read and understand complex application code and make code fixes to resolve support issues - Develop tools and automate manual operational tasks and easy maintenance of our services. - Build monitoring metrics dashboard, and report System health and Support status metrics. - Work with remote development (Sunnyvale) teams for handing-off or taking over active support issues and to create a team specific knowledge base and skill set. A day in the lifeAmazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, Amazon Echo and Amazon Show. The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical.About the teamAmazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, Amazon Echo and Amazon Show. The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS- 4+ years of software development, or 4+ years of technical support experience- Experience troubleshooting and debugging technical systems- Experience in Unix- Experience scripting in modern program languages- Experience in agile/scrum or related collaborative workflow- Experience troubleshooting and documenting findingsPREFERRED QUALIFICATIONS- Knowledge of distributed applications/enterprise applications- Knowledge of UNIX/Linux operating system- Experience analyzing and troubleshooting RESTful web API calls

Sr Service Delivery Engineer

Remote Jobs, Chennai, Any

Who we seek:BigID is growing quickly, and we are expanding our Services team and seeking a Senior Professional Services Engineer. The services team plays an important role in the successful setup, integration and deployment of BigID's discovery tools, for our customers and implementation partners. This position also works to identify the root cause of any deployment issues and works with the larger team to help resolve them to ensure the success of the customer.What you'll do:Work closely with client stakeholders to determine technical requirements for specific business objectives at handPlan implementation engagements, deploy solution components, and participate in the product configuration efforts in order to meet clients' specific requirementsEngage with multi-discipline internal and client teams to ensure smooth rollout of BigID solutions and successful integration within customers' environmentsDeliver training for respective technologies at an applicable level of depth and detail for a given audienceWork closely with our Engineering and Product Management teams to document product issues, enhancement requests raised in the field, and possible implementation flow improvementsWhat you'll bring:Experience in information technology, with at least 3-4 years in a customer-facing role - preferably involved in product implementation and hands-on technical activities within enterprise corporate environmentsUnderstand operational parameters and troubleshooting for a combination of the following: Compute, Storage, Networking, Databases, DevOps, Big Data and Analytics, Security, Applications DevelopmentAdvanced experience in problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training and solution deploymentA proactive approach in understanding internal and customers business challengesProfessional experience in Docker and Kubernetes deployments. Meaningful experience with some DBs, such as MongoDB, Microsoft SQL Server, Oracle Database, PostgreSQL, MySQL/MariaDB, IBM DB2Professional experience with cloud offerings such as AWS, Azure or Google Cloud PlatformExperience with Hadoop (HIVE/Spark)Experience with REST APIProgramming or scripting skills with Java or PythonWhat's in it for you?! Our people are the foundation of our success, and we prioritize offering a wide range of benefits that make our team happier and healthier.* Equity participation - everyone shares in our success* Flexible work arrangements * Medical, Dental, Vision, 401k - that go into effect your first dayOur Values:We look for people who embody our values - Care, Do, Try & Shine.* Care - We care about our customers and each other* Do - We do what it takes to make a positive impact* Try - We try our best and we don't give up* Shine - We shine and make it our mission to always stand out#LI-Remote#LI-AR1 #Salary and compensation No salary data published by company so we estimated salary based on similar jobs related to Docker, Java, Cloud, Senior and Engineer jobs that are similar: $60,000 - $110,000/year#Benefits 401(k)�� Distributed team⏰ Async�� Vision insurance�� Dental insurance�� Medical insurance�� Unlimited vacation�� Paid time off�� 4 day workweek 401k matching�� Company retreats�� Coworking budget�� Learning budget Free gym membership�� Mental wellness budget Home office budget�� Pay in crypto�� Pseudonymous Profit sharing Equity compensation⬜ No whiteboard interview�� No monitoring system�� No politics at work�� We hire old (and young)#LocationChennai, Tamil Nadu, IndiaSalary: . Date posted: 04/20/2024 08:14 AM