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ACM Consultant
Amazon, Hyderabad, Any
BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 2+ years of customer service experienceDESCRIPTIONThis is a contractual role for 12 monthsAt Amazon we believe that every day is still day one.We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team.The ACM Consultant provides case management for all types of accommodation request related to life events. The ACM Consultant is highly skilled in answering questions, understanding the employee's situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event.This is an individual contribution (IC) role with no direct reports.Essential Responsibilities:• Initiate and respond to inquiries about accommodation events, benefits, and options available to employees• Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation in compliance with the corresponding, federal and state laws and policy as defined by Amazon• Leverage duration guidelines, best practice tools and Amazon resources to support oversight of aan accommodation as appropriate• Critically assess and adjust the case management plan to an employee's changing needs• Address and respond to sensitive situations• Troubleshoot issues and seek to remove barriers before, during, or after a leave event• Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs• Identify and solve problems that may arise, sometimes with limited information• Educate managers and business partners on employee concerns and needs prior to being off or returning back to work• Communicate regular updates to employees and stakeholders both verbally and in writing• Ensure compliance with standard work, federal/state regulations, and company policy• Maintain system records to ensure accurate and timely information/documentation• Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate• Other duties as assignedWe are open to hiring candidates to work out of one of the following locations:Virtual Location - AP | Virtual Location - KA | Virtual Location - MH | Virtual Location - PB | Virtual Location - RJ | Virtual Location - TN | Virtual Location - TS | Virtual Location - UP | Virtual Location - WBPREFERRED QUALIFICATIONS- • Basic US legislation Leave of Absence, Disability and/or Accommodations knowledge, specifically ADA/ADAAA and FMLA- • Ability to apply critical thinking and identify issues for problem solving- • Ability to build strong relationships and influence others while working in a cross functional environment- • Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written Prior Leave and/or Accommodations experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan.- • Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters- • Experience working multiple projects or cases independently in environment with changing priorities- • Experience working with confidential information Amazon is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.Salary: . Date posted: 04/16/2024 10:20 PM
Oracle Applications Functional Consultant, Close System
Amazon, Hyderabad, TS, IN
DESCRIPTIONExternal job descriptionFinance Technology General Ledger and Month Close optimization team is looking for an Oracle e-Business Suite Functional Analyst with expertise in Financials to play a key role designing, implementing, and extending the applications used in Amazon. This position will be responsible for leading the functional design, configuration and support of applications with a primary focus on the global deployment of applications within the e-Business suite. Core activities will include gathering and defining requirements, configuration of standard applications, gap analysis, functional design of application extensions, and end user support for multiple modules in multiple geographies. This role will be responsible for, and have significant influence over a portion of projects in the team’s work portfolio.Job Responsibilities: - Interact with business customers to understand and document their business processes and requirements. - Perform gap analysis to determine e-Business suite system configuration and development changes. - Create business requirements documents, system configuration documents, detailed functional design documents, test plans and test cases, user training documents and implementation documents. - Work with the business and development team to design and implement system modifications. - Work with business customers, developers and Oracle Support to research, document and resolve Oracle system issues. - Create SQL queries against Oracle tables to troubleshoot, develop metrics, and create ad-hoc reporting as needed.Personal Behaviors: - Proactive – display energy and initiative in solving problems. Follow all possible avenues to get the job done. - Adaptable – undertake a variety of tasks willingly. Ability to switch from complex to routine tasks when required. Adapt quickly to new technologies and products. Work effectively with a variety of personalities and work styles. - Quality – demonstrate appropriate quality and thoroughness in your work. - Decisive – ability to make decisions quickly when faced with multiple options. Ability to influence others in decided course of action. - Integrity – act with personal integrity at all times. - Professional – work within your team’s processes. Confront problems, propose solutions and take ownership through to resolution or ensure a clear hand-off. Have a positive can-do approach to work. Key job responsibilitiesJob Responsibilities:Interact with business customers to understand and document their business processes and requirements.Perform gap analysis to determine e-Business suite system configuration and development changes.Create business requirements documents, system configuration documents, detailed functional design documents, test plans and test cases, user training documents and implementation documents.Work with the business and development team to design and implement system modifications.Work with business customers, developers and Oracle Support to research, document and resolve Oracle system issues.Create SQL queries against Oracle tables to troubleshoot, develop metrics, and create ad-hoc reporting as needed.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS asic qualifications - Functional knowledge of Oracle e-Business suite release 11i / R12 in a multi-organization and multi-set of books environment. - A minimum of four years experience working with Oracle Financials supporting more than one of the following applications: General Ledger, Cash Management, Account Receivables , Accounts Payables, Purchasing, Iexpense, Fixed Assets and Cash Management. - Knowledge of the underlying Oracle tables, integration points and technology processes are critical to success in this role. - Experience prioritizing competing demands, scoping large efforts and negotiating timelines are necessary skills. - Experience in engaging Oracle Support to research and resolve issues. - Experience with low-level ad-hoc query tools (Toad, SQLPlus) and a working knowledge SQL queries. - Root cause analysis and complex problem solving skills are important. - Experience analyzing data and translating business requirements into technical specifications. PREFERRED QUALIFICATIONS Preferred qualifications - Experience with any of the following are preferred - Solid interpersonal skills and the ability to effectively organize and communicate across functional and technical lines are critical. - Finance Technology team is a fast paced, dynamic environment. A strong desire to work in such an environment is an important key to success. - Ability to work independently with limited general supervision. - Ability to collaborate with a diverse set of business customers and drive consensus when conflicting requirements are identified.
Consultant, GL Accounting
TTEC, Andhra Pradesh, Hyderabad
When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as an Accounting Consultant.At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the groundfloor of this expansion.We know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences.What you’ll be doing: Our Accounting Consultant is a subject matter expert who will support the Global Segment controller inglobal analytics and adhoc reporting. Responsibilities also include interactionwith other TTEC departments, and other duties as necessary. The successfulcandidate will demonstrate a strong ability to work independently to produceand communicate financial analysis at an executive level. What you’ll bring to us: Support Global Segment controller in global analytics and adhoc reporting Responsible for understanding and addressing issues causing variances between actual results and forecast and/or prior year results as well as targeted business metrics. Prepare journal entries & other complex schedules every month end close Handle monthly P&L analysis and quarterly flux of all Balance Sheet and Income Statement Spearhead key projects as assigned by global segment controller Closely work with our internal and external partners like Finance, Human Capital, Operations, Global Tax and Audit Assist in preparation of audit requests and other projects as necessary Process Documentation and Compliance to SOX Controls Responsible for communicating financial and business results, future risks and opportunities to the Finance team What skills you’ll need: Candidate must possess at least a Bachelor’s/College Degree in Accounting At least 6+ years of progressive working experience in the accounting field is required for this position Competent in Microsoft office excel (heavy excel user) Demonstrated experience in Hyperion Essbase good organizational and time management skills strong analytical skills and proficient in problem solving good background in Oracle, Hyperion and Noetix is an advantageEmployment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.
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Sr Syniti ADM Tech Consultant
, hyderabad, hyderabad district, IN
Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Sr Syniti ADM Tech Consultant to join our team in Hyderabad, Telangana (IN:TG), India (IN).Job Description:Sr Syniti ADM Consultant:Need an experienced Syniti ADM Data Migration Consultant for performing data migration of SAP Asset Master Data objects from SAP ECC to SAP S4/HANA :12 years of experience in SAP Data Cleansing, Profiling, Harmonization and Migration, SAP Cutover Planning, Data Analysis, Business Intelligence, Diverse experience includes project successes in the areas of Data Migration using BackOffice Associates Tools Methodology (Syniti ADM) and SAP BODS Business Objects Data Services in the areas of SAP MM, and SAP Plant Maintenance:Has Extensive experience in Data Cleansing, Profiling and Harmonization using Backoffice Tools like ADM, qSuite of SAP Plant Maintenance Master Data (FL,EQ, BOM) and Materials Master Data.:Candidate has knowledge of Pharmaceutical, Healthcare verticals. Motivated self:starter with exceptional team building, leadership, and interpersonal skills. Candidate possesses excellent communication and organization skills with the ability of adapting to new environments quickly. Candidate has familiarity with onsite:offshore models and has led a team of offshore and onsite developers. He is a team player with the aptitude to work in time sensitive environments making him an effective member of any data migration team.Specific Expertise:Bachelors Degree in Computer Science Engineering with 12 years of IT experience in SAP Data Migration, Data Analysis, Data Audits, Process Management, Business Analysis, ECM, Business Process Re:engineering, RFPs, Quality Assurance, Data Analysis and Modeling and Testing of enterprise wide client/server and Web:based applications and all aspects of Software Engineering and Systems Development Life Cycle SDLC:Certified in BackOffice Associates Data Migration and ETL Tools: Syniti ADM, qSuite, Data StagingWarehouse , DataGarage,EZMap , DataDialysis, BDCdirect, DataProfiler , DataConstructionServer , dDup , SourceTrack , CranPort:Extensive experience in Healthcare, Pharmaceutical.:Expertise in Cutover Planning, Project Planning, Project Design, Gathering Business and Functional requirements, creating functional specifications, and Use case data flow diagrams:Worked in SAP MM, SAP PM, SAP Finance, SAP SD. SAP SCM, SAP MDM, SAP Project Systems, Vendors, Business Objects, OBIEE, SAP R/3,Business Warehouse BW 7.0, Data Warehousing, Data Governance and Master Data Management MDM:Extensively used Microsoft Excel, Project, Visio, PowerPoint, Word and MS Office products for data Analysis, Project Schedules, Business process modeling, Requirement/issues documentation and Customer training.:Experienced in preparing Test Plans, Test Cases, Test Scripts and Test Summary Reports for Automated and manual testing.:LI:INCDTSAbout NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information,
Infor ERPLN Technical Offshore Consultant
, hyderabad, hyderabad district, IN
Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Infor ERPLN Technical Offshore Consultant to join our team in HYDERABAD, Telangana (IN:TG), India (IN).Positions General Duties and TasksResponsibilities: stylemargin:bottom:11.0px::Design, develop, and implement solutions in Infor ERPLN:Deliver Application Maintenance Services to Customers on Infor ERPLN platform :Analyze business requirements and translate them into detailed technical specifications and system designs.:Develop high:level code flow and guide Infor ERPLN technical consultants to develop required code objects:Perform Code Reviews and code optimization:Troubleshoot issues with Infor ERPLN extensions and customizations, including Integrations with 3rd Party systems:Collaborate with other developers, business analysts, and stakeholders to ensure alignment with business objectives and requirements.:Document technical specifications, designs, and coding standards for future reference and knowledge sharing.:Provide support and training to end:users as needed.:Stay updated with the latest developments in Infor ERPLN to propose innovative solutions and improvements.Qualifications: stylemargin:top:3.0px::Proven 9+ experience as an Infor ERPLN Technical Consultant.:Proven end:to:end Implementation experience in at least two projects with significant custom code base developed and deployed:Proven experience in at least one Applications Maintenance Services project:Strong understanding of Infor ERPLN technical tools such as Ion, Infor LN Exchange, Infor LN Document Output, Infor LN CMT and so on:Experience with data integration, migration, and conversion techniques.:Excellent analytical and problem:solving skills.:Strong communication and collaboration abilities.:Ability to work independently and as part of a team in a fast:paced environment.:Knowledge of SDLC (Software Development Life Cycle) and agile methodologies.About NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
ACM Consultant
Amazon, Hyderabad, Any
BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 2+ years of customer service experienceDESCRIPTIONThis is a contractual role for 12 monthsAt Amazon we believe that every day is still day one.We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team.The ACM Consultant provides case management for all types of accommodation request related to life events. The ACM Consultant is highly skilled in answering questions, understanding the employee's situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event.This is an individual contribution (IC) role with no direct reports.Essential Responsibilities:• Initiate and respond to inquiries about accommodation events, benefits, and options available to employees• Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation in compliance with the corresponding, federal and state laws and policy as defined by Amazon• Leverage duration guidelines, best practice tools and Amazon resources to support oversight of aan accommodation as appropriate• Critically assess and adjust the case management plan to an employee's changing needs• Address and respond to sensitive situations• Troubleshoot issues and seek to remove barriers before, during, or after a leave event• Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs• Identify and solve problems that may arise, sometimes with limited information• Educate managers and business partners on employee concerns and needs prior to being off or returning back to work• Communicate regular updates to employees and stakeholders both verbally and in writing• Ensure compliance with standard work, federal/state regulations, and company policy• Maintain system records to ensure accurate and timely information/documentation• Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate• Other duties as assignedWe are open to hiring candidates to work out of one of the following locations:Virtual Location - AP | Virtual Location - KA | Virtual Location - MH | Virtual Location - PB | Virtual Location - RJ | Virtual Location - TN | Virtual Location - TS | Virtual Location - UP | Virtual Location - WBPREFERRED QUALIFICATIONS- • Basic US legislation Leave of Absence, Disability and/or Accommodations knowledge, specifically ADA/ADAAA and FMLA- • Ability to apply critical thinking and identify issues for problem solving- • Ability to build strong relationships and influence others while working in a cross functional environment- • Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written Prior Leave and/or Accommodations experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan.- • Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters- • Experience working multiple projects or cases independently in environment with changing priorities- • Experience working with confidential information Amazon is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.Salary: . Date posted: 04/20/2024 08:58 AM
Salesforce Technical Consultant/ Senior Technical Consultant
Salesforce, Hyderabad, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Salesforce Technical Consultants deliver solutions that transform our customers' businesses and their customers' experiences. This role involves working with teams to discover, design, code and deploy Salesforce Platform solutions. 75% of this role involves programming, using Apex (Salesforce's Java-like language), JavaScript, and other development languages and tools. The ideal technical consultant is a demonstrated thought leader in technical aspects of customer and partner engagements that lead to the successful delivery of enterprise desktop, cloud, and/or mobile solutions, including enterprise integrations leveraging middleware tools and platforms. Developers deliver technical solutions to meet the customer's business and technical requirements. Developers lead the evaluation of options and subsequent presentation and education of the customer/partner. They will also identify and proactively manage risk areas, and commit to seeing issues through to complete resolution. YOUR IMPACT: ResponsibilitiesProgramming solutions in Salesforce's Apex programming language, JavaScript, Lightning Web Component Framework and JS Frameworks with API integrations to cloud and back-office systemsDeveloping, optimizing and deploying Salesforce applicationsDemonstrating key Salesforce capabilities and featuresLearn and use Salesforce's Services team best practicesHelp clients consistently meet/exceed goals and metricsContribute to customer success through front and back-end solution development and release managementDeliver high customer satisfaction (CSAT)Continued professional growth and development Travel to client site (average of 50%), but may be higher or lower based on the client engagement MINIMUM QUALIFICATIONS BA/BS degree or foreign equivalent3-5 years of relevant experienceStrong problem solving skillsExperience using technical skills to solve real-world business problemsStrong programming skills with JavaScript and one object-oriented language (eg Java, C#, Python)Data modeling (objects, fields and relationships; able to model 1:M and M:M relationships)Salesforce certifications and Platform development experience are a plusCustomer engagement/facilitation skillsStrong communication skills, both written and verbalAbility to work independently and be a self-starterSpecializes in gathering and analyzing information and designing comprehensive solutions that are flexible and adaptable to clients' needsCutting edge innovator who continually studies new technologies and functionality, and is involved in projects that push the capabilities of existing technologiesStrong potential to continue to grow in career to higher levels of Services or other positions at SalesforcePREFERRED QUALIFICATIONSStrong presentation skills. Able to effectively present and defend point of view to a variety of audiencesPrior Salesforce development experience (Apex programming language and Lightning Web Components) highly desired, but not requiredOther highly desired, but not required, technical experience includes: JS Frameworks, SQL, APIs, Testing Tools, DevOps.Highly beneficial to have any Salesforce product certifications prior to joining. It is expected that you will gain the following certifications as part of the role requirement and on-boarding process in the first 3 months:Salesforce Certified AdministratorSalesforce Certified Platform App BuilderSalesforce Certified Platform Developer ISalesforce Certified JavaScript Developer I Attributes Leader, who can communicate the value of Cloud featuresResults-driven, tenacious, drive to succeed in a fast-paced environmentAbility to learn quickly and adapt to changePositive attitude; ability to motivate othersAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/22/2024 03:16 PM