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Digital Solution Arch. Lead Consultant
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Job Level Specific Duties::Have a strong functional/technical understanding of SAP Ariba Buying and Invoicing, SAP Ariba Sourcing and SAP Business Network.:Ability to discuss and demonstrate the entire process flow of SAP Ariba Buying and Invoicing, SAP Ariba Sourcing and SAP Business Network with Business Requirement workbook to capture all the requirements from Business.:Have experience in capturing requirement in Business Requirement Workbook and identifying the gap to conduct fit:gap analysis with Business process flow.:Experience and have strong understanding in all the master data and transactional data and its interface via Cloud Integration Gateway and Webservice middleware with S/4HANA for both SAP Ariba Buying and Invoicing and SAP Ariba Sourcing.:Have a strong functional/technical understanding in integrating SAP Ariba Buying and Invoicing with ERP other than SAP S/4HANA (non:SAP ERP) via Webservice. :Experience in implementing SAP Ariba Suite especially SAP Ariba Buying and Invoicing and SAP Ariba Sourcing:Have a strong knowledge in Commodity Code Classification in SAP Ariba Buying and Invoicing and SAP Ariba Sourcing.:Customize and configure the SAP Ariba Sourcing templates, RFP, RFI and Auctions:Experience in integrating the SAP S/4 HANA with SAP Ariba Sourcing for quote automation and SAP Ariba Buying and Invoicing with SAP Ariba Sourcing for the quote request.:Have knowledge in SAP Ariba Guided Buying and Guided Sourcing events.:Customize and configure Custom Forms, Guided Buying Tiles and Preferred Suppliers:Good knowledge in preparing process flow documentation on Guided Buying with SAP Ariba Buying and Invoicing, SAP Ariba Sourcing and SAP Business Network to capture step:by:step instruction. :Experience in preparing Test Scenario and Test Scripts and support UAT testing with Business.:Conduct UAT testing with Business team and capture Issue log.:Support Hyper Care and capture Issue logThe Ideal Candidate Will Have::Thorough knowledge of SAP Ariba Buying and Invoicing processes (Requisition, Quote, Service Procurement, Purchase Orders, Service Sheet, Receiving and Invoicing), Catalog Management, User role and Responsibility Management and Master Data (Static and Dynamic):Thorough knowledge of SAP Ariba Sourcing process (RFP, RFI, Auction and Guided Sourcing events), quote automation with S/4HANA and SAP Ariba Buying and Invoicing:12+ Years of experience with below SAP Ariba modules:stylelist:style:type:circle::SAP Ariba Buying:SAP Ariba Buying and Invoicing:SAP Ariba Managed Gateway for Spend and Network (CIG):8+ years of experience in Implementing below SAP Ariba Module:stylelist:style:type:circle::SAP Ariba Buying and Invoicing or SAP Ariba Buying:SAP Ariba Sourcing:LI:INCDTS
SAP PP/QM Consultant
, hyderabad, hyderabad district, IN
Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a SAP PP/QM Consultant to join our team in Hyderabad, Telangana (IN:TG), India (IN).Job Requirements:Required Experiencestylelist:style:type:circle::Requires 6+ years of experience in SAP design, prototyping, configuration/build, and testing activities, specifically in Plan to Manufacture SAP PP/QM processes:Multiple (over 4) SAP implementation full life:cycle experience:Data Migration Experience:Project Management and Team Leadership experience:Education and Certificationsstylelist:style:type:circle::Undergraduate degree or equivalent combination of education and work experiencestylemargin:bottom:11.0px::Skillsstylelist:style:type:circle::Solid knowledge of system development methodology, project management and system architecture. Preferably involving the implementation of SAP, particularly Plan to Manufacture processes:Solid analytical / problem solving skills:Ability to evaluate IT and business challenges from a broad perspective.:Strong influencing and excellent communication skills. Ability to translate between non:technical business users and technical IT resources.:Strong client service attitude:Strong organizational and time management skills:Languagesstylelist:style:type:circle::English fluency preferred, but not mandatory for all positionsAbout NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Oracle Applications Functional Consultant, Close System
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DESCRIPTIONExternal job descriptionFinance Technology General Ledger and Month Close optimization team is looking for an Oracle e-Business Suite Functional Analyst with expertise in Financials to play a key role designing, implementing, and extending the applications used in Amazon. This position will be responsible for leading the functional design, configuration and support of applications with a primary focus on the global deployment of applications within the e-Business suite. Core activities will include gathering and defining requirements, configuration of standard applications, gap analysis, functional design of application extensions, and end user support for multiple modules in multiple geographies. This role will be responsible for, and have significant influence over a portion of projects in the team’s work portfolio.Job Responsibilities: - Interact with business customers to understand and document their business processes and requirements. - Perform gap analysis to determine e-Business suite system configuration and development changes. - Create business requirements documents, system configuration documents, detailed functional design documents, test plans and test cases, user training documents and implementation documents. - Work with the business and development team to design and implement system modifications. - Work with business customers, developers and Oracle Support to research, document and resolve Oracle system issues. - Create SQL queries against Oracle tables to troubleshoot, develop metrics, and create ad-hoc reporting as needed.Personal Behaviors: - Proactive – display energy and initiative in solving problems. Follow all possible avenues to get the job done. - Adaptable – undertake a variety of tasks willingly. Ability to switch from complex to routine tasks when required. Adapt quickly to new technologies and products. Work effectively with a variety of personalities and work styles. - Quality – demonstrate appropriate quality and thoroughness in your work. - Decisive – ability to make decisions quickly when faced with multiple options. Ability to influence others in decided course of action. - Integrity – act with personal integrity at all times. - Professional – work within your team’s processes. Confront problems, propose solutions and take ownership through to resolution or ensure a clear hand-off. Have a positive can-do approach to work. Key job responsibilitiesJob Responsibilities:Interact with business customers to understand and document their business processes and requirements.Perform gap analysis to determine e-Business suite system configuration and development changes.Create business requirements documents, system configuration documents, detailed functional design documents, test plans and test cases, user training documents and implementation documents.Work with the business and development team to design and implement system modifications.Work with business customers, developers and Oracle Support to research, document and resolve Oracle system issues.Create SQL queries against Oracle tables to troubleshoot, develop metrics, and create ad-hoc reporting as needed.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS asic qualifications - Functional knowledge of Oracle e-Business suite release 11i / R12 in a multi-organization and multi-set of books environment. - A minimum of four years experience working with Oracle Financials supporting more than one of the following applications: General Ledger, Cash Management, Account Receivables , Accounts Payables, Purchasing, Iexpense, Fixed Assets and Cash Management. - Knowledge of the underlying Oracle tables, integration points and technology processes are critical to success in this role. - Experience prioritizing competing demands, scoping large efforts and negotiating timelines are necessary skills. - Experience in engaging Oracle Support to research and resolve issues. - Experience with low-level ad-hoc query tools (Toad, SQLPlus) and a working knowledge SQL queries. - Root cause analysis and complex problem solving skills are important. - Experience analyzing data and translating business requirements into technical specifications. PREFERRED QUALIFICATIONS Preferred qualifications - Experience with any of the following are preferred - Solid interpersonal skills and the ability to effectively organize and communicate across functional and technical lines are critical. - Finance Technology team is a fast paced, dynamic environment. A strong desire to work in such an environment is an important key to success. - Ability to work independently with limited general supervision. - Ability to collaborate with a diverse set of business customers and drive consensus when conflicting requirements are identified.
Data Migration Deployment Manager
, hyderabad, hyderabad district, IN
Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Data Migration Deployment Manager to join our team in Hyderabad, Telangana (IN:TG), India (IN).Responsibilities :Lead end to end execution and responsibility for all aspects of the project including definition, planning, execution, governance and control, resource and change management.:Drives all aspects of IT Project, activity, including collaborating and coordinating across all IT and business segments.:Ensures adherence to quality standards and reviews project deliverables.:Drives the development and execution of project plan by working with project team to define, sequence, and estimate duration of activities and determine schedules to meet project objectives.:Provides regular status reports to the data migration leadership team, including Customer business stakeholders as and when needed.:Manage project scope and change control and escalate issues where necessary:Ensures consistency and adherence to NTT and customer standards, processes, and policies for all projects.:Works in collaboration with NTT DATA Project Management Office (PMO) to ensure the project is adequately staffed to support the migration plan.:Manages the identification, resolution and escalation of project risks and issues.:Plans and executes project communications ensuring timely and accurate distribution of information, documentation, and issue resolution to all appropriate team members.Key Skills:10+ Years of overall SAP experience (SAP ECC, S/4 HANA, Data Migration) with at least 5+ years of project manager experience:Have delivered at least 1:2 SAP Data Migration projects in SAP S4 HANA:Proven experience of managing large end:to:end projects of SAP implementation and data migration projects, Managing large scale transformation ERP implementation and business change projects. :Experience of leading and managing teams:Proven track record of working with diverse, cross:functional teams that are located both within the local region and in offshore locations.:Extensive experience in Management of Global change projects for large scale organizations:Extensive experience in Data Migration, specifically for S4/HANA:Knowledge of SAP Data Migration strategies and tools, i.e., BODS, Syniti, Information Steward,LTMC, LSMW etc.stylelist:style:type:circle::Knowledge of SAP ADM (Advanced Data Migration) solutions is a plus:Experience with S/4HANA:Experience with AGILE methodologystylelist:style:type:circle::AGILE SAFe methodology preferred:Experience with use of AGILE tools like Jira:Project Management qualifications such as Prince 2, PMP or equivalent.:Excellent client:facing and internal communication skills with ability to build strong relationships with senior stakeholders within IT, Global Businesses, Finance :Fluent in English (written and spoken)Desirable Skills:Prior experience working in the Life Sciences/Pharmaceutical industry:Familiar with SAP SolManAbout NTT DATA Services:NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and NTT Group, a partner to 85
Salesforce Success Architect
Salesforce, Hyderabad, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About Salesforce: Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the "Most Admired Companies in the World" and one of the "100 Best Companies to Work For" eleven years in a row, and named "Innovator of the Decade" and one of the "World's Most Innovative Companies" eight years in a row by Forbes. There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that's so much bigger than themselves, an industry, and their company.We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities About Customer Success Group at Salesforce: Salesforce's worldwide Customer Success team is a global network of Salesforce employees and partners. Our sole mission is to ensure customer success. We work with our customers to establish relationships, learn about their businesses, and drive value-based results. Our motto for our customers is "Your Success is our Success" About the Position: The CSG Success Architect role is a domain expert (SME) within our Core Clouds (Sales/Service/Platform) product portfolio. We are looking for a passionate technical expert to help ensure technical success and achieve value while engaging with our portfolio of selected Salesforce customers. Success Architects (SAs) provide proactive and reactive Architecture, Technology Strategy & Thought Leadership, and Product Technical expertise. SAs deliver customer engagements to help maximise customer success and adoption as well as minimize attrition risk. They partner with key stakeholders & C-Level Executives at our largest, most complex customers and build a network and community of customers delivering technical thought leadership and guidance. This is an IC (Individual contributor) role. In this highly visible role, you will take ownership of critical engagements, manage client expectations, and negotiate solutions to complex scenarios with multiple parties and agendas. You will influence customer perception and acceptance of change and innovation, proactively manage risk areas and escalations, and engage customer, partner, and executive resources effectively. Responsibilities: Establish Trusted Advisor status with Business and Technology partners, drive the creation of application and architectural design documents that leverage Salesforce best practices Review and course-correcting project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward. Run workshops, develop and present options based on technology and feasibility trade-offs in order to meet a customer's objectives Develop technical solution recommendations using Salesforce technology for complex customer use cases that align with the business value the customer is trying to achieve. Lead formal presentations, webinars, and other learning events tailored to field delivery stakeholders (advisory, delivery, GTM, etc.) to showcase customer use cases and reference architectures Provide ad hoc subject matter expertise as warranted via customer needs and business demands including but to limited to practice operations, pre-sales support, field assistance, etc. Establish a mutually beneficial relationship with product owners and stakeholders Collaborate with external teams to ensure the roadmap and technical architecture alignment; Customer & technical advocate and liaison to R&DHelp business owners translate and implement real-world needs into practical, state-of-the-art (Showcase), Salesforce technology-driven solutions.Conduct solutions presentations and guide customers and partners toward a best-practice solution design Proactively identify and analyze issues/obstacles to determine and recommend appropriate courses of action Be an effective presenter to both implementation teams, as well as command the attention of C levels, and business users, and earn their trust through style and conversationWorks closely with various stakeholders to develop action plans that customers can follow to resolve challenges involving the Salesforce Marketing Cloud platform.Bring technical insights into the pre-sales cycle to ensure that the success readiness for the customer is guaranteed by engaging with the partner and customer, together with sales around stage 7 of the sales cycleEstablish mutually beneficial relationships with product owners and stakeholders. Collaborate with the Technology, Marketing & Product organization, and Customers to support the early adopter program.Be a voice of the customer, champion, and provide insight to TMP on future release needs and challengesIdentify risks to the platform or individual initiatives that they are engaged with and help develop risk mitigations. Help us refine and improve by identifying, creating, and enhancing internal processes and methodologies based on recurring customer feedback and evolving industry standards Scope, define, and w ork collaboratively and dynamically across multiple engagements at a time Experience/Skills Required: 5+ years experience in one of the below Working in a Salesforce customer team, administering/developing Salesforce technologies Customer-facing Salesforce consulting/implementation/advisory experience with more than one industry (FINS, RCG, HLS, Public Sector) Expert in the assessment of business objectives, formulating solution options, and driving stakeholder supportComplex implementation experience with focus area productsThorough understanding of the fundamentals of Salesforce products and how our customers use the platform to manage their business.Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologiesStrong aptitude for communicating complex business and technical concepts using visualization and modeling aids. Clearly articulate business architecture (mission/vision, capability models, capability assessments) and technical architecture (current and future state diagrams, solution best practices, reference architectures, design patterns). Ability to conceptualize and develop visually rich and professional conceptual design documents targeted to varying audiences of business and technical aptitude. Determine which Salesforce and third-party technologies to leverage in the customer's architecture landscape, based on product knowledge, industry experience, industry-standard EA frameworks, and Salesforce Technical Architecture methodologies. Provide reliable and trusted -data rich- points of view of relatable customer transformations in the industry i.e. how other customers with similar needs have succeeded in their transformation. A particular desire to continually study new technologies and functionality, as well as be involved in projects that push the capabilities of existing technologies.Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience and evangelize best practices.Strong presentation skills. Able to effectively present and defend points of view to a variety of audiences.Aptitude both for analysing technical concepts and translating them into business terms, and for mapping business requirements to technical featuresAbility to work independently and be a self-starter, prioritize, multitask, and perform effectively under pressure.Note: this job requires occasional travel (expected average less than 25%), variable Experience/Skills Desirable: experience in Salesforce development (Apex, flows, lightning web components/Aura)Salesforce Advanced Administrator certificationSalesforce Application Architect certifiedSalesforce System Architect certified Technical Skills (Mandatory): BA/BS Degree (or equivalent) Salesforce certified administratorSalesforce Platform App Builder certificationSalesforce Certified sales cloud consultant or certified service cloud consultant Strong understanding of and ability to discuss cloud architecture and principles of modern platforms including multi-tenancy, multi-tiered infrastructure, etc. Experience with key areas of enterprise application integration technologies as well as common EA topics such as single sign-on, person-based journeys, process orchestration, master data management, analytics and insights, artificial intelligence, etc. Deep technical knowledge of Salesforce products and platform - features, capabilities, best practices, and how to deploy, including knowledge of the Salesforce ecosystem Strong understanding of software development and delivery processes (DevOps), preferably in a Salesforce environment Experience dealing with large-scale, technologically complex accounts, which are constantly challenging product capabilities Ability to navigate, escalate, and lead efforts on complex customer requests or projects involving multiple parties and enterprise systems Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level Good understanding of security processes, standards & issues involved in multi-tier cloud or hybrid applications Familiar with Industry or vertical solutions a plus Familiar with principles of network, application, and information security Please apply online to be considered for this position. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org. Salesforce welcomes all. Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/05/2024 03:14 PM
Senior Salesforce Success Architect, Industry
Salesforce, Hyderabad, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About Salesforce: Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the "Most Admired Companies in the World" and one of the "100 Best Companies to Work For" eleven years in a row, and named "Innovator of the Decade" and one of the "World's Most Innovative Companies" eight years in a row by Forbes. There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that's so much bigger than themselves, an industry, and their company.We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities About Customer Success Group at Salesforce: Salesforce's worldwide Customer Success team is a global network of Salesforce employees and partners. Our sole mission is to ensure customer success. We work with our customers to establish relationships, learn about their businesses, and drive value-based results. Our motto for our customers is "Your Success is our Success" About the Position: The CSG Success Architect role is a domain expert (SME) within our Industry Clouds product portfolio. We are looking for a passionate technical expert to help ensure technical success and achieve value while engaging with our portfolio of selected Salesforce customers. Success Architects (SAs) provide proactive and reactive Architecture, Technology Strategy & Thought Leadership, and Product Technical expertise. SAs deliver customer engagements to help maximize customer success and adoption as well as minimize attrition risk. They partner with key stakeholders & C-Level Executives at our largest, most complex customers and build a network and community of customers delivering technical thought leadership and guidance. This is an IC (Individual contributor) role. In this highly visible role, you will take ownership of critical engagements, manage client expectations, and negotiate solutions to complex scenarios with multiple parties and agendas. You will influence customer perception and acceptance of change and innovation, proactively manage risk areas and escalations, and engage customer, partner, and executive resources effectively. Responsibilities: Establish Trusted Advisor status with Business and Technology partners, drive the creation of application and architectural design documents that leverage Salesforce best practices Review and course-correcting project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward. Run workshops, develop and present options based on technology and feasibility trade-offs in order to meet a customer's objectives Develop technical solution recommendations using Salesforce technology for complex customer use cases that align with the business value the customer is trying to achieve. Lead formal presentations, webinars, and other learning events tailored to field delivery stakeholders (advisory, delivery, GTM, etc.) to showcase customer use cases and reference architectures Provide ad hoc subject matter expertise as warranted via customer needs and business demands including but to limited to practice operations, pre-sales support, field assistance, etc. Establish a mutually beneficial relationship with product owners and stakeholders Collaborate with external teams to ensure the roadmap and technical architecture alignment; Customer & technical advocate and liaison to R&DHelp business owners translate and implement real-world needs into practical, state-of-the-art (Showcase), Salesforce technology-driven solutions.Conduct solutions presentations and guide customers and partners toward a best-practice solution design Proactively identify and analyze issues/obstacles to determine and recommend appropriate courses of action Be an effective presenter to both implementation teams, as well as command the attention of C levels, and business users, and earn their trust through style and conversationWorks closely with various stakeholders to develop action plans that customers can follow to resolve challenges involving the Salesforce Core Cloud platform.Bring technical insights into the pre-sales cycle to ensure that the success readiness for the customer is guaranteed by engaging with the partner and customer, together with sales around stage 7 of the sales cycleEstablish mutually beneficial relationships with product owners and stakeholders. Collaborate with the Technology, Marketing & Product organization, and Customers to support the early adopter program.Be a voice of the customer, champion, and provide insight to TMP on future release needs and challengesIdentify risks to the platform or individual initiatives that they are engaged with and help develop risk mitigations. Help us refine and improve by identifying, creating, and enhancing internal processes and methodologies based on recurring customer feedback and evolving industry standards Scope, define, and w ork collaboratively and dynamically across multiple engagements at a time Experience/Skills Required: 2+ years of experience with one or more of the following industry products: Communication, Media, Energy, Consumer Goods, Scheduler, Industries Common Layer (BRE, OmniStudio, DPE, ISE, others). Experience with other industry clouds including but not limited to Health Cloud, Public Sector Solutions, Financial Services, Manufacturing, Automotive, and Loyalty will be considered. 5+ years experience in one of the below Working in a Salesforce customer team, administering/developing Salesforce technologies Customer-facing Salesforce consulting/implementation/advisory experience with more than one industry (CME, FINS, RCG, HLS, Public Sector) Expert in the assessment of business objectives, formulating solution options, and driving stakeholder supportComplex implementation experience with focus area productsThorough understanding of the fundamentals of Salesforce products and how our customers use the platform to manage their business.Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologiesStrong aptitude for communicating complex business and technical concepts using visualization and modeling aids. Clearly articulate business architecture (mission/vision, capability models, capability assessments) and technical architecture (current and future state diagrams, solution best practices, reference architectures, design patterns). Ability to conceptualize and develop visually rich and professional conceptual design documents targeted to varying audiences of business and technical aptitude. Determine which Salesforce and third-party technologies to leverage in the customer's architecture landscape, based upon product knowledge, industry experience, industry-standard EA frameworks, and Salesforce Technical Architecture methodologies. Provide reliable and trusted -data rich- points of view of relatable customer transformations in the industry i.e. how other customers with similar needs have succeeded in their transformation. A particular desire to continually study new technologies and functionality, as well as be involved in projects that push the capabilities of existing technologies.Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience and evangelize best practices.Strong presentation skills. Able to effectively present and defend points of view to a variety of audiences.Aptitude both for analysing technical concepts and translating them into business terms, and for mapping business requirements to technical featuresAbility to work independently and be a self-starter, prioritize, multitask, and perform effectively under pressure.Note: this job requires occasional travel (expected average less than 25%), variable Experience/Skills Desirable: Experience in Salesforce development (Apex, flows, lightning web components/Aura)Salesforce Advanced Administrator certificationSalesforce Application Architect certifiedSalesforce System Architect certifiedSalesforce OmniStudio DeveloperSalesforce Communications Cloud Consultant Technical Skills (Mandatory): BA/BS Degree (or equivalent) Salesforce certified administratorSalesforce Platform App Builder certificationSalesforce Certified sales cloud consultant or certified service cloud consultant Strong understanding of and ability to discuss cloud architecture and principles of modern platforms including multi-tenancy, multi-tiered infrastructure, etc. Experience with key areas of enterprise application integration technologies as well as common EA topics such as single sign-on, person-based journeys, process orchestration, master data management, analytics and insights, artificial intelligence, etc. Deep technical knowledge of Salesforce products and platform - features, capabilities, best practices, and how to deploy, including knowledge of the Salesforce ecosystem Strong understanding of software development and delivery processes (DevOps), preferably in a Salesforce environment Experience dealing with large-scale, technologically complex accounts, which are constantly challenging product capabilities Ability to navigate, escalate, and lead efforts on complex customer requests or projects involving multiple parties and enterprise systems Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level Good understanding of security processes, standards & issues involved in multi-tier cloud or hybrid applications Familiar with principles of network, application and information security Please apply online to be considered for this position. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org. Salesforce welcomes all. Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/05/2024 03:14 PM
Onboarding Guide - Service Cloud
Salesforce, Hyderabad, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Onboarding Guides proactively engage our newest Salesforce customers before and during implementation to ensure a positive initial experience with Salesforce. This role focuses on helping customers achieve rapid "time to value" while building a good foundation for future growth with their chosen Salesforce clouds/products and the broader Salesforce Platform.Onboarding Guides engage internal collaborators and customers to guide initial onboarding/implementation conversations; meeting our customers short and long term objectives and setting them on the path for continued success by prescribing personalised Learning Journeys.Your work will directly influence customer happiness and dedication, setting stage for long-term engagement and success. By delivering outstanding value in the initial stages of the customer's journey, you will give in to Salesforce's reputation as an industry leader.Responsibilities:Become a Salesforce subject-matter guide for your chosen Cloud/Product, focusing on accelerating the initial "time to value" for new customers.Deliver virtual authority engagements to educate and empower our customers to achieve business value through the Salesforce Core platformProvide relevant recommendations specific to customers' business needsApply consulting skills to uncover initial business use-cases, setting the stage for long term customer success.Engage with customers to navigate the setup and administration of their Salesforce instance, ensuring a positive initial outcome.Co-create quick-start guides and playbooks aligned with customer needs.Build positive relationships with both internal and external business partners, chipping in to broader goals and growth.Actively leverage and chip in to the overall knowledge base and expertise of the communityRequirements:Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role, military experience, volunteer roles, work experience, etc.)2 to 3 years of significant work experience helping customers achieve full business potential through technology.Minimum 2-3 years of relevant work experience in Salesforce products with at least a year working on Service Cloud and in any combination of other Salesforce products, including Sales, Platform, Experience, etc.,Working knowledge of the overall Salesforce platform suite and applicationsAble to work independently as a self-starter, handle time and prioritize activities while performing effectively under pressure.Proven track record in delivering success leading customer-facing presentations and engagements with strong communication and presentation skills.Able to apply customer success concepts, practices, and procedures to help drive customer success.Preferred Qualifications and Skills:Salesforce Admin, Adv Admin and/or Consultant Certifications an advantage.Hands-on experience with a CRM platform suite and associated applications (Salesforce preferred).Understanding of, and ability to effectively communicate on the topic of developing a successful Implementation StrategyConsultative and customer focused approach and engagement style.Ability to navigate, advance, and lead efforts on sophisticated customer requests or projects involving multiple parties and enterprise systemsDeep technical knowledge of Salesforce products and platform - features, capabilities, standard methodologies and how to deploy, including knowledge of the Salesforce ecosystemAbility to prioritize, multi-task, and perform effectively under pressureAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/12/2024 03:19 PM
Oracle Applications Functional Consultant, Close System
Amazon, Hyderabad, Any
BASIC QUALIFICATIONSBasic qualifications- Functional knowledge of Oracle e-Business suite release 11i / R12 in a multi-organization and multi-set of books environment. - A minimum of four years experience working with Oracle Financials supporting more than one of the following applications: General Ledger, Cash Management, Account Receivables , Accounts Payables, Purchasing, Iexpense, Fixed Assets and Cash Management. - Knowledge of the underlying Oracle tables, integration points and technology processes are critical to success in this role. - Experience prioritizing competing demands, scoping large efforts and negotiating timelines are necessary skills. - Experience in engaging Oracle Support to research and resolve issues. - Experience with low-level ad-hoc query tools (Toad, SQLPlus) and a working knowledge SQL queries. - Root cause analysis and complex problem solving skills are important. - Experience analyzing data and translating business requirements into technical specifications.DESCRIPTIONExternal job descriptionFinance Technology General Ledger and Month Close optimization team is looking for an Oracle e-Business Suite Functional Analyst with expertise in Financials to play a key role designing, implementing, and extending the applications used in Amazon. This position will be responsible for leading the functional design, configuration and support of applications with a primary focus on the global deployment of applications within the e-Business suite. Core activities will include gathering and defining requirements, configuration of standard applications, gap analysis, functional design of application extensions, and end user support for multiple modules in multiple geographies. This role will be responsible for, and have significant influence over a portion of projects in the team's work portfolio.Job Responsibilities:- Interact with business customers to understand and document their business processes and requirements. - Perform gap analysis to determine e-Business suite system configuration and development changes. - Create business requirements documents, system configuration documents, detailed functional design documents, test plans and test cases, user training documents and implementation documents. - Work with the business and development team to design and implement system modifications. - Work with business customers, developers and Oracle Support to research, document and resolve Oracle system issues. - Create SQL queries against Oracle tables to troubleshoot, develop metrics, and create ad-hoc reporting as needed.Personal Behaviors: - Proactive - display energy and initiative in solving problems. Follow all possible avenues to get the job done. - Adaptable - undertake a variety of tasks willingly. Ability to switch from complex to routine tasks when required. Adapt quickly to new technologies and products. Work effectively with a variety of personalities and work styles. - Quality - demonstrate appropriate quality and thoroughness in your work. - Decisive - ability to make decisions quickly when faced with multiple options. Ability to influence others in decided course of action. - Integrity - act with personal integrity at all times. - Professional - work within your team's processes. Confront problems, propose solutions and take ownership through to resolution or ensure a clear hand-off. Have a positive can-do approach to work.Key job responsibilitiesJob Responsibilities:Interact with business customers to understand and document their business processes and requirements.Perform gap analysis to determine e-Business suite system configuration and development changes.Create business requirements documents, system configuration documents, detailed functional design documents, test plans and test cases, user training documents and implementation documents.Work with the business and development team to design and implement system modifications.Work with business customers, developers and Oracle Support to research, document and resolve Oracle system issues.Create SQL queries against Oracle tables to troubleshoot, develop metrics, and create ad-hoc reporting as needed.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONSPreferred qualifications- Experience with any of the following are preferred - Solid interpersonal skills and the ability to effectively organize and communicate across functional and technical lines are critical. - Finance Technology team is a fast paced, dynamic environment. A strong desire to work in such an environment is an important key to success. - Ability to work independently with limited general supervision. - Ability to collaborate with a diverse set of business customers and drive consensus when conflicting requirements are identified.Salary: . Date posted: 04/16/2024 09:07 AM
Oracle Applications Functional Analyst, FinTech Cash Application
Amazon, Hyderabad, Any
BASIC QUALIFICATIONS - Functional knowledge of Oracle e-Business suite release 11i / R12 in a multi-organization and multi-set of books environment. - A minimum of four years experience working with Oracle Financials supporting more than one of the following applications: Account Receivables, Cash Management, and General Ledger - Knowledge of the underlying Oracle tables, integration points and technology processes are critical to success in this role. - Experience prioritizing competing demands, scoping large efforts and negotiating timelines are necessary skills. - Experience in engaging Oracle Support to research and resolve issues. - Experience with low-level ad-hoc query tools (Toad, SQLPlus) and a working knowledge SQL queries. - Root cause analysis and complex problem solving skills are important. - Experience analyzing data and translating business requirements into technical specifications.DESCRIPTIONThis job is open in Seattle.Finance Technology Account Receivables Cash Application team is looking for an Oracle e-Business Suite Functional Analyst with expertise in Financials to play a key role designing, implementing, and extending the applications used in Amazon. This position will be responsible for leading the functional design, configuration and support of applications with a primary focus on the global deployment of applications within the e-Business suite. Core activities will include gathering and defining requirements, configuration of standard applications, gap analysis, functional design of application extensions, and end user support for multiple modules in multiple geographies. This role will be responsible for, and have significant influence over a portion of projects in the team's work portfolio.Job Responsibilities: - Interact with business customers to understand and document their business processes and requirements. - Perform gap analysis to determine e-Business suite system configuration and development changes. - Create business requirements documents, system configuration documents, detailed functional design documents, test plans and test cases, user training documents and implementation documents. - Work with the business and development team to design and implement system modifications. - Work with business customers, developers and Oracle Support to research, document and resolve Oracle system issues. - Create SQL queries against Oracle tables to troubleshoot, develop metrics, and create ad-hoc reporting as needed.Personal Behaviors: - Proactive - display energy and initiative in solving problems. Follow all possible avenues to get the job done. - Adaptable - undertake a variety of tasks willingly. Ability to switch from complex to routine tasks when required. Adapt quickly to new technologies and products. Work effectively with a variety of personalities and work styles. - Quality - demonstrate appropriate quality and thoroughness in your work. - Decisive - ability to make decisions quickly when faced with multiple options. Ability to influence others in decided course of action. - Integrity - act with personal integrity at all times. - Professional - work within your team's processes. Confront problems, propose solutions and take ownership through to resolution or ensure a clear hand-off. Have a positive can-do approach to work.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONSExperience with any of the following is preferred: - Solid interpersonal skills and the ability to effectively organize and communicate across functional and technical lines are critical. - Finance Technology team is a fast paced, dynamic environment. A strong desire to work in such an environment is an important key to success. - Ability to work independently with limited general supervision. - Ability to collaborate with a diverse set of business customers and drive consensus when conflicting requirements are identified.Salary: . Date posted: 04/22/2024 10:53 PM