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Product Support Senior Engineer - Secureworks - INDIA
, Hyderabad, Telangana
Secureworks (NASDAQ: SCWX) is a global cybersecurity leader that protects customer progress with Secureworks Taegis, a cloud-native security analytics platform built on 20+ years of real-world threat intelligence and research, improving customers ability to detect advanced threats, streamline and collaborate on investigations, and automate the right actions.www.secureworks.comWe enjoy competitive compensation and benefits packages, and reward and recognize our employees for exceptional results. A constant focus on continued learning and growth keeps our team members engaged and excited about whats next. We offer flexible work options when available, and emphasize the importance of work-life balance. We know that when our people are rewarded, recognized, and rejuvenated, we win as a team.Role Overview:We are looking for someone passionate about providing software support for our recently launched Taegis application.With Taegis customers get a fully managed solution delivered through our security analytics and operations platform, providing advanced threat hunting, detection and rapid response across endpoint, network, and cloud environments.You will work closely with product management and engineering to help our customers. The role will be the focal point for our customers in terms of support and will be an integral part of a global team that continues to innovate the product.Were an Agile team and work with a number of various software support tools to get our jobs done. The intricacies of our software include working with endpoint components, cloud components, next-gen antivirus components and others.The ideal candidate will have strong troubleshooting skills, be driven to help customers, and able to dive deep into a new product and learn it inside and out.Key Responsibilities:Perform triage and troubleshooting with the customerAssist software developers in the resolution of issuesRespond and communicate with the customer through various channels of communication (email, phone, chat)Create technical documents and knowledge base articlesDocument customer issuesAdhere to SLAs and strive to deliver excellent customer serviceAbility to be empathetic, accurate, compassionate, responsive, resourceful, and conscientiousConvey technical jargon in a wide array of syntax from beginner level users to developers in our tickets as well as knowledge base articlesMaintain excellent organizational, written and oral communication skillsPossess a strong sense of urgencyRole Requirements:Minimum of 3 years of software product support experienceMinimum of 1 year of experience with UNIX/Linux commandsMinimum of 2 years of experience working with Security Endpoint solutionsExcellent organizational, written and oral communication skillsExperience with AWS or Kubernetes or other cloud computing solutionsExperience working in a B2B SaaS environmentPreferred Skills:Understanding of scripting and debugging languages; Python, JavaScript, HTML and API''sBS in Computer Science, Software Engineering, Computer Engineering, or MISExperience working in the cybersecurity industryWorking hours: 24 x 7 schedule, with 12 hours rotating shiftsHere are more reasons to join our team!Take a look at what we offer and feel free to reach out to us for more details!Development programs and cyber-security training/ certifications because we grow togetherInternal Career Progression Plan for top performers - we encourage you to follow internal opportunitiesRegular workshops we are the largest community of cyber-security experts and we enjoy sharing our best practices during our Communities of Practice and to our traineesWork from home policy your time mattersMedical and Dental subscription flexible package and you can include your family membersLife InsuranceAnnual Performance BonusMeal ticketsWhy work with us?Secureworks, a Dell Technologies company, is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Secureworks are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regula
Technical Lead
, hyderabad, hyderabad district, IN
Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Technical Lead to join our team in Hyderabad, Telangana (IN:TG), India (IN).Responsibilities: Our SAP S/4HANA ABAP/ Fiori Consultant will support the implementation of SAP S/4 HANA. Duties include but may not be limited to::Support the creation of functional specification documentation :Creation of technical specifications and other development design documentation :Development of reports, interfaces, conversion programs, enhancements, forms, and workflows using agile development best practices:Develop, test, debug, and implement SAP Fiori applications by working closely with functional and testing teams:Partner with functional team to understand business requirements and prepare technical design specifications for applications of low to moderate complexity:Provide advanced problem:solving and technical support, including on:call support for SAP Fiori Applications:Follow established patterns, framework and procedures to develop and enhance Fiori Applications:Assist other SAP ABAP Developers as needed in relation to UI5 and Fiori:Contribute ideas to improve utilization of SAP technologies and programing currently being used:Testing and documentation of development objects :Support during integration and user acceptance testing activities and resolution of issues and bugs identified during testing:Support during testing, cutover, Go live, Hyper care post implementation of the projectYears of Experience:Requires 8+ years of experience in SAP S/4 HANA and/or SAP ECC ABAP development experience:Multiple (over 4) SAP implementation full life:cycle experience:Team Leadership experienceEducation and Certifications:Undergraduate degree or equivalent combination of education and work experience.Skills:Solid knowledge of system development methodology, project management and system architecture. Preferably involving the implementation of SAP ECC or S/4HANA, particularly development best practices processes:Develop, test, debug, and implement SAP Fiori applications by working closely with functional and testing teams:Provide advanced problem:solving and technical support, including on:call support for SAP Fiori Applications:Follow established patterns, framework and procedures to develop and enhance Fiori Applications:Assist other SAP ABAP Developers as needed in relation to UI5 and Fiori:Contribute ideas to improve utilization of SAP technologies and programing currently being used:Solid analytical / problem solving skills:Ability to evaluate IT and business challenges from a broad perspective.:Strong influencing and excellent communication skills. Ability to translate between non:technical business users and technical IT resources. :Strong client service attitude:Strong organizational and time management skillsLanguagesEnglish fluency preferredAbout NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orienta
Lead Technical Instructor, Webinars (Platform/MuleSoft)
Salesforce, Hyderabad, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Employee SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Join our dynamic team as a Technical Instructor - Webinars, focused on delivering exceptional 1:Many customer engagements, empowering individuals and organizations to leverage Salesforce's robust platform effectively. We are looking for a passionate individual who thrives on educating and guiding customers through interactive webinars and consultative engagements. You will show customers how to design, code, test, debug, package and deploy, using best practices on the Salesforce or MuleSoft Anypoint Platform. As a key member of our team, you will play a crucial role in accelerating technical features and cloud adoption, while ensuring high levels of customer satisfaction and success.Responsibilities:* Deliver technical, high standard 1:Many customer engagements, tailored to various levels of expertise, including beginner, intermediate, and advanced.* Answer real-time questions from customers and provide additional resources* Ability to explain complex features in an easy-to-follow manner* Ability to demonstrate features and functionality with hands-on demos and exercises* Held up as a standard of excellence in delivering effective, well-managed and well-facilitated webinars* Stay current on the latest developments in Salesforce technology, best practices, and integration methodologies* Action Best Practice Insight including: * Product Education * Technical Advice * Adoption Guidance* Accelerate Feature / Cloud Adoption* Manage Consultative Engagements with Customers* Drive Guided Success Engagements* Cross-collaboration with the Product Education team including Content Development, Delivery and Success Guides* Consistently receive outstanding customer satisfaction scores of 4.7+ (out of 5) * Maintain a 70% Utilization TargetsRequired Compulsory Qualifications & Skills:* Bachelor's degree in Computer Science, Information Technology, Engineering or a related field; advanced degree preferred.* Salesforce Platform Developer I and II and/or MuleSoft Developer certification is required; additional certifications such as Platform App Builder, Platform Developer, MuleSoft Architect or Salesforce Architect certifications are a plus.* Overall 3+ years of experience with a minimum of 1 years of relevant work experience on Salesforce and/or MuleSoft platform products* Proven success leading customer-facing presentations and engagements* Experience with virtual training platforms and tools, such as Zoom or WebEx* Programming Skills: JavaScript, Java, C#, HTML and CSS, SOQL and SOSL, REST and SOAP APIs, Apex and Visualforce.Preferred Qualifications & Skills:* Working knowledge of the overall Salesforce platform suite and applications* Able to handle objections, prioritize customer issues, and collaborate with manager and colleagues to effectively drive resolution* Proven ability to manage time and prioritize activities while performing effectively under pressure* Support Success and Sales Teams to ensure that customer gets maximum value out of the platform * Understanding of business analysis, change management, user adoption, release management, and governanceSoft Skills:COMPOSURE: Strong customer-facing communication and interpersonal skills with the ability to support complex engagementsEXPERTISE: Working knowledge of industry best practices and implementation experience of the salesforce product suiteLEARNER: Has a passion for continued education in new technologies and complex business and technical conceptsPASSION: Passionate about Customer Success and a great listenerCULTURE: Embodies inclusive culture and a team player that everyone enjoys working withTRUST: Ability to earn the trust of the customer and live the company's core valuesAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/03/2024 03:17 PM
Data Migration Deployment Manager
, hyderabad, hyderabad district, IN
Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Data Migration Deployment Manager to join our team in Hyderabad, Telangana (IN:TG), India (IN).Responsibilities :Lead end to end execution and responsibility for all aspects of the project including definition, planning, execution, governance and control, resource and change management.:Drives all aspects of IT Project, activity, including collaborating and coordinating across all IT and business segments.:Ensures adherence to quality standards and reviews project deliverables.:Drives the development and execution of project plan by working with project team to define, sequence, and estimate duration of activities and determine schedules to meet project objectives.:Provides regular status reports to the data migration leadership team, including Customer business stakeholders as and when needed.:Manage project scope and change control and escalate issues where necessary:Ensures consistency and adherence to NTT and customer standards, processes, and policies for all projects.:Works in collaboration with NTT DATA Project Management Office (PMO) to ensure the project is adequately staffed to support the migration plan.:Manages the identification, resolution and escalation of project risks and issues.:Plans and executes project communications ensuring timely and accurate distribution of information, documentation, and issue resolution to all appropriate team members.Key Skills:10+ Years of overall SAP experience (SAP ECC, S/4 HANA, Data Migration) with at least 5+ years of project manager experience:Have delivered at least 1:2 SAP Data Migration projects in SAP S4 HANA:Proven experience of managing large end:to:end projects of SAP implementation and data migration projects, Managing large scale transformation ERP implementation and business change projects. :Experience of leading and managing teams:Proven track record of working with diverse, cross:functional teams that are located both within the local region and in offshore locations.:Extensive experience in Management of Global change projects for large scale organizations:Extensive experience in Data Migration, specifically for S4/HANA:Knowledge of SAP Data Migration strategies and tools, i.e., BODS, Syniti, Information Steward,LTMC, LSMW etc.stylelist:style:type:circle::Knowledge of SAP ADM (Advanced Data Migration) solutions is a plus:Experience with S/4HANA:Experience with AGILE methodologystylelist:style:type:circle::AGILE SAFe methodology preferred:Experience with use of AGILE tools like Jira:Project Management qualifications such as Prince 2, PMP or equivalent.:Excellent client:facing and internal communication skills with ability to build strong relationships with senior stakeholders within IT, Global Businesses, Finance :Fluent in English (written and spoken)Desirable Skills:Prior experience working in the Life Sciences/Pharmaceutical industry:Familiar with SAP SolManAbout NTT DATA Services:NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and NTT Group, a partner to 85
Payroll Tax Compliance Analyst, Global Payroll Compliance
Amazon, Hyderabad, TS, IN
DESCRIPTIONJob summaryOur mission statement is: “Pay Employees accurately and on time with the highest customer obsession and highest level of controllership, at the lowest cost to Amazon”. If you are motivated to dive into the detail and take ownership, we have the career you’re looking for!You will work in the Global Payroll Compliance team to create tools, assess metrics data and write reports on the current and identified activities and risk areas we monitor, and be responsible for discovering, advising and measuring risks. Your area of responsibility will focus on global payroll inspections and improvement projects for compliance.Job Responsibilities include:Work with Compliance tools to provide management reporting and metrics, and use these in the effective monitoring of identified Compliance risks.Work with Compliance tools to effectively track all regular statutory requirements, working closely with Payrolls teams to complete tasks in a timely manner.Manage audit activities with regulators and coordinating internal stakeholders.Take ownership of global and regional level projects in the Global Payroll Compliance team.Discover and identify new areas of risk and manage to resolution and full compliance.Manage / facilitate in audits and exploratory sessions of the Operational payroll process and statutory requirements.Review internal and external audit reports providing remediation plans and working with stakeholders to close identified risks and issues.Work closely with the Payroll teams, providing support and guidance, and continuous training on areas of Global Payroll Compliance.Build partnerships with external consultants to gain expert advice where necessary.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- -Tax, Employment Legal and / or Payroll experience with specific exposure to countries in APAC- - Excellent knowledge of international payroll, employment tax and social security legislation- - Strong knowledge about cross border workers, tax treaties and other international employment legislation- - Experience of SOX compliance and responsibilities- - Strong excel and reporting skills- - Advanced analytical skills and the ability to dive deep into details, while also seeing and understanding the big picture- -Fluent in English in both written and verbal communicationPREFERRED QUALIFICATIONS- - Bachelors or Masters in a relevant subject matter, such as Finance- - Previous Payroll Compliance management experience across multiple geographies- - Experience within a control or audit environment- - Additional language skills- - Project management experience
Senior Salesforce Success Architect, Industry
Salesforce, Hyderabad, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About Salesforce: Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the "Most Admired Companies in the World" and one of the "100 Best Companies to Work For" eleven years in a row, and named "Innovator of the Decade" and one of the "World's Most Innovative Companies" eight years in a row by Forbes. There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that's so much bigger than themselves, an industry, and their company.We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities About Customer Success Group at Salesforce: Salesforce's worldwide Customer Success team is a global network of Salesforce employees and partners. Our sole mission is to ensure customer success. We work with our customers to establish relationships, learn about their businesses, and drive value-based results. Our motto for our customers is "Your Success is our Success" About the Position: The CSG Success Architect role is a domain expert (SME) within our Industry Clouds product portfolio. We are looking for a passionate technical expert to help ensure technical success and achieve value while engaging with our portfolio of selected Salesforce customers. Success Architects (SAs) provide proactive and reactive Architecture, Technology Strategy & Thought Leadership, and Product Technical expertise. SAs deliver customer engagements to help maximize customer success and adoption as well as minimize attrition risk. They partner with key stakeholders & C-Level Executives at our largest, most complex customers and build a network and community of customers delivering technical thought leadership and guidance. This is an IC (Individual contributor) role. In this highly visible role, you will take ownership of critical engagements, manage client expectations, and negotiate solutions to complex scenarios with multiple parties and agendas. You will influence customer perception and acceptance of change and innovation, proactively manage risk areas and escalations, and engage customer, partner, and executive resources effectively. Responsibilities: Establish Trusted Advisor status with Business and Technology partners, drive the creation of application and architectural design documents that leverage Salesforce best practices Review and course-correcting project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward. Run workshops, develop and present options based on technology and feasibility trade-offs in order to meet a customer's objectives Develop technical solution recommendations using Salesforce technology for complex customer use cases that align with the business value the customer is trying to achieve. Lead formal presentations, webinars, and other learning events tailored to field delivery stakeholders (advisory, delivery, GTM, etc.) to showcase customer use cases and reference architectures Provide ad hoc subject matter expertise as warranted via customer needs and business demands including but to limited to practice operations, pre-sales support, field assistance, etc. Establish a mutually beneficial relationship with product owners and stakeholders Collaborate with external teams to ensure the roadmap and technical architecture alignment; Customer & technical advocate and liaison to R&DHelp business owners translate and implement real-world needs into practical, state-of-the-art (Showcase), Salesforce technology-driven solutions.Conduct solutions presentations and guide customers and partners toward a best-practice solution design Proactively identify and analyze issues/obstacles to determine and recommend appropriate courses of action Be an effective presenter to both implementation teams, as well as command the attention of C levels, and business users, and earn their trust through style and conversationWorks closely with various stakeholders to develop action plans that customers can follow to resolve challenges involving the Salesforce Core Cloud platform.Bring technical insights into the pre-sales cycle to ensure that the success readiness for the customer is guaranteed by engaging with the partner and customer, together with sales around stage 7 of the sales cycleEstablish mutually beneficial relationships with product owners and stakeholders. Collaborate with the Technology, Marketing & Product organization, and Customers to support the early adopter program.Be a voice of the customer, champion, and provide insight to TMP on future release needs and challengesIdentify risks to the platform or individual initiatives that they are engaged with and help develop risk mitigations. Help us refine and improve by identifying, creating, and enhancing internal processes and methodologies based on recurring customer feedback and evolving industry standards Scope, define, and w ork collaboratively and dynamically across multiple engagements at a time Experience/Skills Required: 2+ years of experience with one or more of the following industry products: Communication, Media, Energy, Consumer Goods, Scheduler, Industries Common Layer (BRE, OmniStudio, DPE, ISE, others). Experience with other industry clouds including but not limited to Health Cloud, Public Sector Solutions, Financial Services, Manufacturing, Automotive, and Loyalty will be considered. 5+ years experience in one of the below Working in a Salesforce customer team, administering/developing Salesforce technologies Customer-facing Salesforce consulting/implementation/advisory experience with more than one industry (CME, FINS, RCG, HLS, Public Sector) Expert in the assessment of business objectives, formulating solution options, and driving stakeholder supportComplex implementation experience with focus area productsThorough understanding of the fundamentals of Salesforce products and how our customers use the platform to manage their business.Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologiesStrong aptitude for communicating complex business and technical concepts using visualization and modeling aids. Clearly articulate business architecture (mission/vision, capability models, capability assessments) and technical architecture (current and future state diagrams, solution best practices, reference architectures, design patterns). Ability to conceptualize and develop visually rich and professional conceptual design documents targeted to varying audiences of business and technical aptitude. Determine which Salesforce and third-party technologies to leverage in the customer's architecture landscape, based upon product knowledge, industry experience, industry-standard EA frameworks, and Salesforce Technical Architecture methodologies. Provide reliable and trusted -data rich- points of view of relatable customer transformations in the industry i.e. how other customers with similar needs have succeeded in their transformation. A particular desire to continually study new technologies and functionality, as well as be involved in projects that push the capabilities of existing technologies.Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience and evangelize best practices.Strong presentation skills. Able to effectively present and defend points of view to a variety of audiences.Aptitude both for analysing technical concepts and translating them into business terms, and for mapping business requirements to technical featuresAbility to work independently and be a self-starter, prioritize, multitask, and perform effectively under pressure.Note: this job requires occasional travel (expected average less than 25%), variable Experience/Skills Desirable: Experience in Salesforce development (Apex, flows, lightning web components/Aura)Salesforce Advanced Administrator certificationSalesforce Application Architect certifiedSalesforce System Architect certifiedSalesforce OmniStudio DeveloperSalesforce Communications Cloud Consultant Technical Skills (Mandatory): BA/BS Degree (or equivalent) Salesforce certified administratorSalesforce Platform App Builder certificationSalesforce Certified sales cloud consultant or certified service cloud consultant Strong understanding of and ability to discuss cloud architecture and principles of modern platforms including multi-tenancy, multi-tiered infrastructure, etc. Experience with key areas of enterprise application integration technologies as well as common EA topics such as single sign-on, person-based journeys, process orchestration, master data management, analytics and insights, artificial intelligence, etc. Deep technical knowledge of Salesforce products and platform - features, capabilities, best practices, and how to deploy, including knowledge of the Salesforce ecosystem Strong understanding of software development and delivery processes (DevOps), preferably in a Salesforce environment Experience dealing with large-scale, technologically complex accounts, which are constantly challenging product capabilities Ability to navigate, escalate, and lead efforts on complex customer requests or projects involving multiple parties and enterprise systems Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level Good understanding of security processes, standards & issues involved in multi-tier cloud or hybrid applications Familiar with principles of network, application and information security Please apply online to be considered for this position. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org. Salesforce welcomes all. Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/05/2024 03:14 PM
Sales Associate
Amazon, Hyderabad, Any
BASIC QUALIFICATIONS- Bachelor degree (preferably in Computer Science or Business) and 0 to 3 years of relevant working experience (preferable in sales/account management)- Advanced computer literacy in Microsoft Office (especially MS Excel) applications- Ability to work with IT systems, understand and work with XML feeds, SQL/DW.- Excellent communication skills in written and oral English with the ability to face external and internal partners in a professional and mature manner.- Interest in e-Commerce/Online business.- Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience is required.- Attention to detail and high capability to work on different projects in parallel- Creative and analytical problem solver with a passion for operational excellenceDESCRIPTIONThrough the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million sellers use this Marketplace and thereby contribute to the success of Amazon. We provide necessary support to new Sellers starting from their launch on Amazon to removing blockers and setting them up for success by leveraging various programs and tools. Amazon Services offers services to sellers in multiple countries to sell on Amazon websites globally and grow multi-channel commerce.We are looking for a highly motivated goal oriented individual to join our Seller management team at Hyderabad to provide support to our Selling Partners. The role would require high level of ownership and strategic thinking with a keen desire to work in a Sales/Business Development role. The successful candidate will have to thrive in an ambiguous environment by being a self-starter and an excellent decision maker who can keep calm and perform under pressure situations.Key job responsibilities• Recruiting Sellers onto various programs and managing Seller relationship by championing their needs at Amazon• Managing and driving the growth of the Sellers' business by adding selection and delivering on key business opportunities for Sellers• Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by collaborating with the business development and on-boarding teams.• Working with Sellers to improve operational aspects of their business in providing a great consumer experience• Identifying specific prospects/partners to approach, communicating the specific value proposition for their business and establishing long-term, successful partnerships.• Tracking and reporting performance using appropriate metrics. Achieve productivity and seller satisfaction targets• Analyzing data to derive key insights and drive process improvementWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Creative and analytical problem solver with a passion for operational excellence.- Ability to work with IT systems, understand and work with XML feeds, SQL/DW would be an added benefit.- Bachelor degree (preferably in Computer Science or Business) and 0 to 3 years of relevant working experience(preferably account management)- Advanced computer literacy in Microsoft Office (especially MS Excel) applications- Ability to work with IT systems, understand and work with XML feeds, SQL/DW.- Excellent communication skills in written and oral English with the ability to face external and internal partners in a professional and mature manner.- Interest in e-Commerce/Online business.- Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience is required.- Attention to detail and high capability to work on different projects in parallel- Creative and analytical problem solver with a passion for operational excellenceSalary: . Date posted: 04/12/2024 10:04 PM
Onboarding Guide - Service Cloud
Salesforce, Hyderabad, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Onboarding Guides proactively engage our newest Salesforce customers before and during implementation to ensure a positive initial experience with Salesforce. This role focuses on helping customers achieve rapid "time to value" while building a good foundation for future growth with their chosen Salesforce clouds/products and the broader Salesforce Platform.Onboarding Guides engage internal collaborators and customers to guide initial onboarding/implementation conversations; meeting our customers short and long term objectives and setting them on the path for continued success by prescribing personalised Learning Journeys.Your work will directly influence customer happiness and dedication, setting stage for long-term engagement and success. By delivering outstanding value in the initial stages of the customer's journey, you will give in to Salesforce's reputation as an industry leader.Responsibilities:Become a Salesforce subject-matter guide for your chosen Cloud/Product, focusing on accelerating the initial "time to value" for new customers.Deliver virtual authority engagements to educate and empower our customers to achieve business value through the Salesforce Core platformProvide relevant recommendations specific to customers' business needsApply consulting skills to uncover initial business use-cases, setting the stage for long term customer success.Engage with customers to navigate the setup and administration of their Salesforce instance, ensuring a positive initial outcome.Co-create quick-start guides and playbooks aligned with customer needs.Build positive relationships with both internal and external business partners, chipping in to broader goals and growth.Actively leverage and chip in to the overall knowledge base and expertise of the communityRequirements:Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role, military experience, volunteer roles, work experience, etc.)2 to 3 years of significant work experience helping customers achieve full business potential through technology.Minimum 2-3 years of relevant work experience in Salesforce products with at least a year working on Service Cloud and in any combination of other Salesforce products, including Sales, Platform, Experience, etc.,Working knowledge of the overall Salesforce platform suite and applicationsAble to work independently as a self-starter, handle time and prioritize activities while performing effectively under pressure.Proven track record in delivering success leading customer-facing presentations and engagements with strong communication and presentation skills.Able to apply customer success concepts, practices, and procedures to help drive customer success.Preferred Qualifications and Skills:Salesforce Admin, Adv Admin and/or Consultant Certifications an advantage.Hands-on experience with a CRM platform suite and associated applications (Salesforce preferred).Understanding of, and ability to effectively communicate on the topic of developing a successful Implementation StrategyConsultative and customer focused approach and engagement style.Ability to navigate, advance, and lead efforts on sophisticated customer requests or projects involving multiple parties and enterprise systemsDeep technical knowledge of Salesforce products and platform - features, capabilities, standard methodologies and how to deploy, including knowledge of the Salesforce ecosystemAbility to prioritize, multi-task, and perform effectively under pressureAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/12/2024 03:19 PM
Product Delivery Associate - Project Manager
JPMorgan Chase, Hyderabad, Any
The CCB Operations: Legal & Regulatory Control Operations (LRCO) Product team Empower customers and employees with simplified and innovative experiences to address Legal and Regulatory matters.LRCO is capitalizing on the firm wide strategy to modernize data and technology across the CCB Operations with a modernized single common platform technology. This modernizing of technology provides us with the opportunity to integrate business processes and workflow systems into a simplified structure designed to focus on complex scenarios in three core functions: opening a relationship, servicing that relationship, and account closing.The Project Manager will be a member of LRCO's Shared Components Area Product team leading cross-functional project teams to deliver products and solutions in fast-paced and flexible ways. Whether the project objective is to deliver an innovative product, data modernization, or product improvements to increase the value-add of workflow processes, the Project Manager leverages their curiosity and creativity to drive transformation.The ideal candidate is recognized as a strong project manager that leads proactively and with an appropriate sense of urgency. You balance process and agility and love using data and metrics to inform decisions. At the same time, you enjoy working with and motivating others to success - regardless of reporting lines and are comfortable operating with senior management. This likely means that you have high emotional intelligence and are able and willing to navigate through ambiguity towards clarity. Job Responsibilities Partner with a business Operations and Product Leaders, and others to manage product development projects with cross-functional team members. Leverages strong communication skills to lead project teams through challenges and work with key stakeholders (higher, peer, lower in the organizational structure) via influencing and negotiating. Responsible for developing detailed project plans with defined timelines, dependencies, owner of activities and resource requirements. Accountable for ensuring projects are completed within established time and budget schedules, and that objectives conform to corporation/LOB's overall standards and operational objectives, user requirements and client needs Proactively manages scope changes and project risk Coach, mentor and motivate project team members, influencing them to act and take accountability for their assigned work Works Operations and Product Leaders to look for and implement continuous process improvement opportunities that help make theirs and others' jobs easier and more efficient.Required qualifications, capabilities and skills The ability to lead cross-functional project teams towards successful deliveries of projects according to defined scope, on time, and within budget. The skills to build collaborative relationships with cross-functional partners that are based on a foundation of effective communication. The courage to respectfully question the status quo to determine the best path forward in the ultimate interest of the organization and all team members. The capability and initiative to navigate teams out of ambiguous situations using flexible and situationally appropriate solutions. Proven ability to create and present crisp, and clear presentations to senior management. Excellent Oral and Written Communication - Proven ability to effectively communicate throughout organization: up, across and down Strong Interpersonal Skills - Drives accountability by influencing, encouraging, and motivating; effective at working in a matrix Excellent Organizational and Problem-Solving Skills - Demonstrated process orientation, even in changing or ambiguous situations Strong Leadership Skills - Hands-on experience managing cross-functional teams in a range of projects Advanced proficiency in MS Office, including Excel, Project, and MS Teams. (SharePoint and Lucid experience ) In-depth knowledge of Agile process and principles, including use of Agile project management tools (i.e., Confluence, JIRA, Git, etc.)About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/18/2024 10:27 PM
Tax Analyst I, Amazon Direct Tax Team
Amazon, Hyderabad, Any
BASIC QUALIFICATIONS- Master's degree- 1+ years of tax, finance or a related analytical field experienceDESCRIPTIONrekindle programNote : For more details on rekindle program, please visit - https://www.amazon.jobs/en/landing_pages/rekindleThis role supports preparation of US C Corporation State income tax filings, other tax compliance projects, and Worldwide CapEx reporting of US income tax consequences for Amazon's global portfolio of assets. Key job responsibilities• Prepare and review US state and local income tax returns, including state modification calculations, multi-state allocation and apportionment calculations, and the calculation and documentation of state credits.• Assist in preparation of Amazon's US income tax provision, forecast, and tax returns as it relates to US CapEx transactions by analyzing US GAAP reporting, determining book-tax differences, preparing workpapers and technical memorandums, performing tax law research, and operating/updating data models.• Assist in preparation of deferred tax reconciliations; identify drivers of basis differences.• Assist in identification and implementation of process and technology tool improvements which increase efficiency, scalability, and accuracy of data. • Assist in developing analyses, metrics, and narratives to be communicated to tax management, external auditors, and other stakeholders within and outside tax. • Assist in coordinating information requests with business partners to ensure accurate and timely inclusion within various tax reporting deliverables. • Participate in special projects as assigned.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Knowledge of Microsoft Office products and applications at an advanced levelSalary: . Date posted: 04/20/2024 08:59 AM