Business Aligned Consultant Salary in Hyderabad - PayScale

Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. The Job The Director, Asia-Pacific (APAC) Business Information Security Office is a key leader in shaping WBD's Global Information and Content Security (GICS) strategy, policies, and standards across the globe. This individual will provide cybersecurity support and leadership through APAC as WBD increases its technical and business footprint within the region . This critical role will help to ensure that technical security controls are implemented and working effectively across business and technology operations, acting as a bridge between the business, technology, and GICS teams, to ensure consistency across strategy, risk , technical security direction, prioritization of cybersecurity efforts, incident response and delivering outcomes on our cybersecurity p rogram . This Director role is responsible for maintaining a strategic relationship within the region, provid ing constant feedback to GICS leadership on the coverage and effectiveness of cyber security controls within APAC.This position will report to the Senior Vice President, Cybersecurity Program Execution, Compliance and Risk Oversight . J ob Responsibilities Strategic Business Partnership Act as a link between APAC operations and our centralized cybersecurity functions, ensuring that security initiatives are aligned with business goals and priorities.Promote corporate cyber security awareness activities and implement security awareness concepts locally, customizing communications to be suitable for the business.Lead the adoption and enforcement of GICS policies and standards across APAC. Technical Security Delivery Serve as a technical cybersecurity subject matter expert (SME), providing multi-disciplinary knowledge, skills, and experience in cybersecurity domains for APACWork with technology leadership, GICS, and all IT Service Owners to generate appropriate communication , process, and education plans to ensure both IT and Business leaders are aware of the overall cybersecurity posture within APAC.Maintain a solid understanding of assigned business lines and supporting infrastructure to effectively handle the threat and risk landscape.Support security operations and other teams in the identification, investigation, and mitigation of cyber security incidents.Work with all GICS leadership management team to drive the adoption of core security services (Identity and Access Management, Logging and Monitoring, Detection and Response, Vulnerability Management, Product Security, Cloud Security, and Content Security). Handle security exceptions for Global news operations, ensuring proper documentation, approval, and review processes are followed.Partner with other GICS leadership to drive the adoption of core security services (Identity and Access Management, Logging and Monitoring, Detection and Response, Vulnerability Management, Product Security, Cloud Security, and Content Security) throughout global news operations . Compliance and Reporting Support enterprise and business lines regulatory and compliance requirements and develop implementation strategies that minimize operational impact and disruption to the business unit.Collaborate and support with corporate functions including Internal Audit, Legal, Privacy, Procurement, and others to ensure that WBD maintains a strong cybersecurity posture.Support enterprise and business lines regulatory and compliance requirements and develop implementation strategies that minimize operational impact and disruption. The Essentials Executive presence, technical security expertise , business acumen, communication skills and alignment focus.Being accountable, project driven, results oriented, willingness to be constantly learning new things, open minded, ability to articulate sometimes complex technical security topics and articulate risks in a language that the business finds meaningful and use that information to make more informed decisions.12-15 years of experience in a technical security environment, with 6-8 years in a supervisory or management role.Solid knowledge of various regulatory requirements and information security control frameworks (ISO, NIST, PCI, GDPR, CCPA, SOX).Strong understanding of audit/risk management methodologies and regulatory requirements pertaining to information security, privacy and/or data securityHands-on experience with security practices such as security incident response and risk management.Exceptional verbal and written communication skills, specifically the ability to communicate within the context of the intended audience, whether that be senior executives or highly technical engineering resources.Good understanding of Industry trends and emerging threats.Experience in leading projects leveraging global teams with matrix resources.Extensive experience in the information security field designing and implementing enterprise security solutions in a global context.Should possess proficiency in the technical aspects of cyber security, such as:o Cloud infrastructure and concepts, specifically the security aspects thereofo Application security topics such as the OWASP top 10.o SIEM & logging toolso Vulnerability Management and EDR/XDR toolsets.o Network and Compute architectureso Identity & Access Management and Privileged Access Management The Nice to Haves Bachelor's degree in computer science, Engineering, or other related discipline preferred or 1 2 + years of previous technical security experience, e.g., architecture, engineering, or InfoSec Director level.Security certifications are a plus (CISSP, CISM, CISA, SANS, etc.) How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 04/05/2024 09:50 AM

Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.Job Description.Your New Role: The Financial Master Data Lead position for the Enterprise Systems & Services group will be responsible for assigning work, reviewing, and evaluating Master Data across WBD ERP systems, including but not limited to, SAP S/4, SAP ECC, Peoplesoft, Oracle and other systems as determined by the business including development, test, and production environments. This position will aid with the successful development and implementation of projects involving, master data clean-up, creation and testing of new master data tools, and the possible implementation of end-user transactions for self-service master data creation. This position may require hands on master data creation and interaction with other ERP teams to insure adherence to policies, procedures, and software industry best practices. Leads the development of technology solutions that focus on identifying and analyzing business needs, conducting requirements gathering, and defining scope and objectives for applications integrated with business processes/data and IT infrastructure (i.e., an "application system"). Oversees business analysis and applications development and implementation.Your Role Accountabilities:OPERATIONS/PROJECT MANAGEMENT• Assist project team, key stakeholders, and management to prioritize businessrequirements and develop and maintain detailed project plans using standard tools• Help determine resource roles needed and work with management to secure project team members• Effectively assist in leading by influence and work in a matrix/cross functional (BU Champions)• Assist in establishing and coordinating the project plan for migration of the project into production• Assist with developing and defining new and improved workflow and initiatives• Help provide training and training materials for new processes• Work with key stakeholders to define and document communication plan• Assist management with special assignments, such as evaluating vendors,gathering/evaluating consultant proposals, or other responsibilities as requestedSTRATEGY• Collaborate with key stakeholders to understand team needs and dependencies to better align business processes• Assist in developing and executing a methodology to evaluate, prioritize and monitor the success of the business processes• Accurately and clearly articulate strategic issues and provide relevant, logical options for solving them• Create comprehensive and meaningful strategy presentations for senior executives• Ability to build a framework and drive development through dynamic businessintelligence tools and dashboards for use in ongoing business planning and goal measurement through KPIsANALYTICS• Develop comprehensive performance analysis of business processes and review ways of improvement• Actively participate in stakeholder meetings with the goal of understanding all major projects and initiatives plannedQualifications & Experiences:• Minimum 2 to 5 years of prior experience and knowledge of Financials and media and filmed entertainment industry• Hands-on experience ERP and SaaS software including SAP ERP in at least 8 or more Functional Areas (FI-GL, AR, AP FI-CO, P2P, MM, SD)• Strong analytical, problem-solving skills, priority setting, time management and organizational skills• Experience developing financial models in Excel AND facilitating business discussions• Expert user of Microsoft Office (Excel, PowerPoint, Word) to prepare all documents, presentations, graphs, briefings, and worksheets• A passion for accuracy and translating insights into a compelling narrative; able to maintain a balance between the details and the larger picture• Excellent written and verbal communication• Superb relationship building skills• Ability to operate independently or as part of a team and complete agreed upon deliverables within established timeframes• Ability to handle multiple assignments concurrentlyNot Required but preferred experience:• MBA• Minimum 2 years of post-MBA experience in a related field (media and entertainment industry)• Knowledge of and passion for media, entertainment, and technology industries (including key players, growth trends and drivers, new media models, industry structure, etc.)• Familiarity with streaming and related products/services• Experience working in a national or global company• Working knowledge of ticket tool ServiceNow• Some visualization tool knowledge would be helpful (i.e., Tableau, Power BI)• Comfortable in working in highly iterative and fast-paced environment• Master Data Governance (MDG) SAP tool experience How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 04/05/2024 09:49 AM

Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.Your Role Accountabilities:OPERATIONS/PROJECT MANAGEMENT• Assist project team, key stakeholders, and management to prioritize business requirements and develop and maintain detailed project plans using standard tools• Help determine resource roles needed and work with management to manage master data• Effectively assist in leading by influence and work in a matrix/cross functional (BU Champions)• Assist in establishing and coordinating the project plan for migration of the project into production• Assist with developing and defining new and improved workflow and initiatives• Help provide training and training materials for new processes• Work with key stakeholders to define and document communication plan• Assist management with special assignments, such as evaluating vendors, gathering/evaluating consultant proposals, or other responsibilities as requestedSTRATEGY• Collaborate with key stakeholders to understand team needs and dependencies to better align business processes• Assist in developing and executing a methodology to evaluate, prioritize and monitor the success of the business processes• Accurately and clearly articulate strategic issues and provide relevant, logical options for solving them• Create comprehensive and meaningful strategy presentations for senior executives• Ability to build a framework and drive development through dynamic business intelligence tools and dashboards for use in ongoing business planning and goal measurement through KPIsANALYTICS• Develop comprehensive performance analysis of business processes and review ways of improvement• Actively participate in stakeholder meetings with the goal of understanding all major projects and initiatives plannedQualifications & Experiences:• Minimum 2 years of prior experience in a related field (media and entertainment industry and business development)• Hands-on experience ERP and SaaS software including SAP ERP in at least 5 or more Functional Areas (FI-GL, AR, AP FI-CO, P2P, MM, SD)• Strong analytical, problem-solving skills, time management and organizational skills• Experience developing financial models in Excel AND facilitating business discussions• Expert user of Microsoft Office (Excel, PowerPoint, Word) to prepare all documents, presentations, graphs, briefings, and worksheets• A passion for accuracy and translating insights into a compelling narrative; able to maintain a balance between the details and the larger picture• Excellent written and verbal communication• Superb relationship building skills• Ability to operate independently or as part of a team and complete agreed upon deliverables within established timeframes• Ability to handle multiple assignments concurrentlyNot Required but preferred experience:• Deep knowledge of Financials and media and entertainment industry• Knowledge of and passion for media, entertainment, and technology industries (including key players, growth trends and drivers, new media models, industry structure, etc.)• Familiarity with streaming and related products/services• Experience working in a national or global company• Some visualization tool knowledge would be helpful (i.e. Tableau, Power BI)• Working knowledge of ticket tool ServiceNow• Comfortable in working in highly iterative and fast-paced environment• Master Data Governance (MDG) SAP tool experience How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 04/05/2024 09:49 AM

Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.Your Role Accountabilities:OPERATIONS/PROJECT MANAGEMENT• Assist project team, key stakeholders, and management to prioritize business requirements and develop and maintain detailed project plans using standard tools• Help determine resource roles needed and work with management to manage master data• Effectively assist in leading by influence and work in a matrix/cross functional (BU Champions)• Assist in establishing and coordinating the project plan for migration of the project into production• Assist with developing and defining new and improved workflow and initiatives• Help provide training and training materials for new processes• Work with key stakeholders to define and document communication plan• Assist management with special assignments, such as evaluating vendors, gathering/evaluating consultant proposals, or other responsibilities as requestedSTRATEGY• Collaborate with key stakeholders to understand team needs and dependencies to better align business processes• Assist in developing and executing a methodology to evaluate, prioritize and monitor the success of the business processes• Accurately and clearly articulate strategic issues and provide relevant, logical options for solving them• Create comprehensive and meaningful strategy presentations for senior executives• Ability to build a framework and drive development through dynamic business intelligence tools and dashboards for use in ongoing business planning and goal measurement through KPIsANALYTICS• Develop comprehensive performance analysis of business processes and review ways of improvement• Actively participate in stakeholder meetings with the goal of understanding all major projects and initiatives plannedQualifications & Experiences:• Minimum 2 years of prior experience in a related field (media and entertainment industry and business development)• Hands-on experience ERP and SaaS software including SAP ERP in at least 5 or more Functional Areas (FI-GL, AR, AP FI-CO, P2P, MM, SD)• Strong analytical, problem-solving skills, time management and organizational skills• Experience developing financial models in Excel AND facilitating business discussions• Expert user of Microsoft Office (Excel, PowerPoint, Word) to prepare all documents, presentations, graphs, briefings, and worksheets• A passion for accuracy and translating insights into a compelling narrative; able to maintain a balance between the details and the larger picture• Excellent written and verbal communication• Superb relationship building skills• Ability to operate independently or as part of a team and complete agreed upon deliverables within established timeframes• Ability to handle multiple assignments concurrentlyNot Required but preferred experience:• Deep knowledge of Financials and media and entertainment industry• Knowledge of and passion for media, entertainment, and technology industries (including key players, growth trends and drivers, new media models, industry structure, etc.)• Familiarity with streaming and related products/services• Experience working in a national or global company• Some visualization tool knowledge would be helpful (i.e. Tableau, Power BI)• Working knowledge of ticket tool ServiceNow• Comfortable in working in highly iterative and fast-paced environment• Master Data Governance (MDG) SAP tool experience How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 04/05/2024 09:46 AM

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About Salesforce: Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the "Most Admired Companies in the World" and one of the "100 Best Companies to Work For" eleven years in a row, and named "Innovator of the Decade" and one of the "World's Most Innovative Companies" eight years in a row by Forbes. There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that's so much bigger than themselves, an industry, and their company.We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities About Customer Success Group at Salesforce: Salesforce's worldwide Customer Success team is a global network of Salesforce employees and partners. Our sole mission is to ensure customer success. We work with our customers to establish relationships, learn about their businesses, and drive value-based results. Our motto for our customers is "Your Success is our Success" About the Position: The CSG Success Architect role is a domain expert (SME) within our Core Clouds (Sales/Service/Platform) product portfolio. We are looking for a passionate technical expert to help ensure technical success and achieve value while engaging with our portfolio of selected Salesforce customers. Success Architects (SAs) provide proactive and reactive Architecture, Technology Strategy & Thought Leadership, and Product Technical expertise. SAs deliver customer engagements to help maximise customer success and adoption as well as minimize attrition risk. They partner with key stakeholders & C-Level Executives at our largest, most complex customers and build a network and community of customers delivering technical thought leadership and guidance. This is an IC (Individual contributor) role. In this highly visible role, you will take ownership of critical engagements, manage client expectations, and negotiate solutions to complex scenarios with multiple parties and agendas. You will influence customer perception and acceptance of change and innovation, proactively manage risk areas and escalations, and engage customer, partner, and executive resources effectively. Responsibilities: Establish Trusted Advisor status with Business and Technology partners, drive the creation of application and architectural design documents that leverage Salesforce best practices Review and course-correcting project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward. Run workshops, develop and present options based on technology and feasibility trade-offs in order to meet a customer's objectives Develop technical solution recommendations using Salesforce technology for complex customer use cases that align with the business value the customer is trying to achieve. Lead formal presentations, webinars, and other learning events tailored to field delivery stakeholders (advisory, delivery, GTM, etc.) to showcase customer use cases and reference architectures Provide ad hoc subject matter expertise as warranted via customer needs and business demands including but to limited to practice operations, pre-sales support, field assistance, etc. Establish a mutually beneficial relationship with product owners and stakeholders Collaborate with external teams to ensure the roadmap and technical architecture alignment; Customer & technical advocate and liaison to R&DHelp business owners translate and implement real-world needs into practical, state-of-the-art (Showcase), Salesforce technology-driven solutions.Conduct solutions presentations and guide customers and partners toward a best-practice solution design Proactively identify and analyze issues/obstacles to determine and recommend appropriate courses of action Be an effective presenter to both implementation teams, as well as command the attention of C levels, and business users, and earn their trust through style and conversationWorks closely with various stakeholders to develop action plans that customers can follow to resolve challenges involving the Salesforce Marketing Cloud platform.Bring technical insights into the pre-sales cycle to ensure that the success readiness for the customer is guaranteed by engaging with the partner and customer, together with sales around stage 7 of the sales cycleEstablish mutually beneficial relationships with product owners and stakeholders. Collaborate with the Technology, Marketing & Product organization, and Customers to support the early adopter program.Be a voice of the customer, champion, and provide insight to TMP on future release needs and challengesIdentify risks to the platform or individual initiatives that they are engaged with and help develop risk mitigations. Help us refine and improve by identifying, creating, and enhancing internal processes and methodologies based on recurring customer feedback and evolving industry standards Scope, define, and w ork collaboratively and dynamically across multiple engagements at a time Experience/Skills Required: 5+ years experience in one of the below Working in a Salesforce customer team, administering/developing Salesforce technologies Customer-facing Salesforce consulting/implementation/advisory experience with more than one industry (FINS, RCG, HLS, Public Sector) Expert in the assessment of business objectives, formulating solution options, and driving stakeholder supportComplex implementation experience with focus area productsThorough understanding of the fundamentals of Salesforce products and how our customers use the platform to manage their business.Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologiesStrong aptitude for communicating complex business and technical concepts using visualization and modeling aids. Clearly articulate business architecture (mission/vision, capability models, capability assessments) and technical architecture (current and future state diagrams, solution best practices, reference architectures, design patterns). Ability to conceptualize and develop visually rich and professional conceptual design documents targeted to varying audiences of business and technical aptitude. Determine which Salesforce and third-party technologies to leverage in the customer's architecture landscape, based on product knowledge, industry experience, industry-standard EA frameworks, and Salesforce Technical Architecture methodologies. Provide reliable and trusted -data rich- points of view of relatable customer transformations in the industry i.e. how other customers with similar needs have succeeded in their transformation. A particular desire to continually study new technologies and functionality, as well as be involved in projects that push the capabilities of existing technologies.Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience and evangelize best practices.Strong presentation skills. Able to effectively present and defend points of view to a variety of audiences.Aptitude both for analysing technical concepts and translating them into business terms, and for mapping business requirements to technical featuresAbility to work independently and be a self-starter, prioritize, multitask, and perform effectively under pressure.Note: this job requires occasional travel (expected average less than 25%), variable Experience/Skills Desirable: experience in Salesforce development (Apex, flows, lightning web components/Aura)Salesforce Advanced Administrator certificationSalesforce Application Architect certifiedSalesforce System Architect certified Technical Skills (Mandatory): BA/BS Degree (or equivalent) Salesforce certified administratorSalesforce Platform App Builder certificationSalesforce Certified sales cloud consultant or certified service cloud consultant Strong understanding of and ability to discuss cloud architecture and principles of modern platforms including multi-tenancy, multi-tiered infrastructure, etc. Experience with key areas of enterprise application integration technologies as well as common EA topics such as single sign-on, person-based journeys, process orchestration, master data management, analytics and insights, artificial intelligence, etc. Deep technical knowledge of Salesforce products and platform - features, capabilities, best practices, and how to deploy, including knowledge of the Salesforce ecosystem Strong understanding of software development and delivery processes (DevOps), preferably in a Salesforce environment Experience dealing with large-scale, technologically complex accounts, which are constantly challenging product capabilities Ability to navigate, escalate, and lead efforts on complex customer requests or projects involving multiple parties and enterprise systems Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level Good understanding of security processes, standards & issues involved in multi-tier cloud or hybrid applications Familiar with Industry or vertical solutions a plus Familiar with principles of network, application, and information security Please apply online to be considered for this position. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org. Salesforce welcomes all. Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/05/2024 03:14 PM

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About Salesforce: Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the "Most Admired Companies in the World" and one of the "100 Best Companies to Work For" eleven years in a row, and named "Innovator of the Decade" and one of the "World's Most Innovative Companies" eight years in a row by Forbes. There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that's so much bigger than themselves, an industry, and their company.We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities About Customer Success Group at Salesforce: Salesforce's worldwide Customer Success team is a global network of Salesforce employees and partners. Our sole mission is to ensure customer success. We work with our customers to establish relationships, learn about their businesses, and drive value-based results. Our motto for our customers is "Your Success is our Success" About the Position: The CSG Success Architect role is a domain expert (SME) within our Industry Clouds product portfolio. We are looking for a passionate technical expert to help ensure technical success and achieve value while engaging with our portfolio of selected Salesforce customers. Success Architects (SAs) provide proactive and reactive Architecture, Technology Strategy & Thought Leadership, and Product Technical expertise. SAs deliver customer engagements to help maximize customer success and adoption as well as minimize attrition risk. They partner with key stakeholders & C-Level Executives at our largest, most complex customers and build a network and community of customers delivering technical thought leadership and guidance. This is an IC (Individual contributor) role. In this highly visible role, you will take ownership of critical engagements, manage client expectations, and negotiate solutions to complex scenarios with multiple parties and agendas. You will influence customer perception and acceptance of change and innovation, proactively manage risk areas and escalations, and engage customer, partner, and executive resources effectively. Responsibilities: Establish Trusted Advisor status with Business and Technology partners, drive the creation of application and architectural design documents that leverage Salesforce best practices Review and course-correcting project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward. Run workshops, develop and present options based on technology and feasibility trade-offs in order to meet a customer's objectives Develop technical solution recommendations using Salesforce technology for complex customer use cases that align with the business value the customer is trying to achieve. Lead formal presentations, webinars, and other learning events tailored to field delivery stakeholders (advisory, delivery, GTM, etc.) to showcase customer use cases and reference architectures Provide ad hoc subject matter expertise as warranted via customer needs and business demands including but to limited to practice operations, pre-sales support, field assistance, etc. Establish a mutually beneficial relationship with product owners and stakeholders Collaborate with external teams to ensure the roadmap and technical architecture alignment; Customer & technical advocate and liaison to R&DHelp business owners translate and implement real-world needs into practical, state-of-the-art (Showcase), Salesforce technology-driven solutions.Conduct solutions presentations and guide customers and partners toward a best-practice solution design Proactively identify and analyze issues/obstacles to determine and recommend appropriate courses of action Be an effective presenter to both implementation teams, as well as command the attention of C levels, and business users, and earn their trust through style and conversationWorks closely with various stakeholders to develop action plans that customers can follow to resolve challenges involving the Salesforce Core Cloud platform.Bring technical insights into the pre-sales cycle to ensure that the success readiness for the customer is guaranteed by engaging with the partner and customer, together with sales around stage 7 of the sales cycleEstablish mutually beneficial relationships with product owners and stakeholders. Collaborate with the Technology, Marketing & Product organization, and Customers to support the early adopter program.Be a voice of the customer, champion, and provide insight to TMP on future release needs and challengesIdentify risks to the platform or individual initiatives that they are engaged with and help develop risk mitigations. Help us refine and improve by identifying, creating, and enhancing internal processes and methodologies based on recurring customer feedback and evolving industry standards Scope, define, and w ork collaboratively and dynamically across multiple engagements at a time Experience/Skills Required: 2+ years of experience with one or more of the following industry products: Communication, Media, Energy, Consumer Goods, Scheduler, Industries Common Layer (BRE, OmniStudio, DPE, ISE, others). Experience with other industry clouds including but not limited to Health Cloud, Public Sector Solutions, Financial Services, Manufacturing, Automotive, and Loyalty will be considered. 5+ years experience in one of the below Working in a Salesforce customer team, administering/developing Salesforce technologies Customer-facing Salesforce consulting/implementation/advisory experience with more than one industry (CME, FINS, RCG, HLS, Public Sector) Expert in the assessment of business objectives, formulating solution options, and driving stakeholder supportComplex implementation experience with focus area productsThorough understanding of the fundamentals of Salesforce products and how our customers use the platform to manage their business.Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologiesStrong aptitude for communicating complex business and technical concepts using visualization and modeling aids. Clearly articulate business architecture (mission/vision, capability models, capability assessments) and technical architecture (current and future state diagrams, solution best practices, reference architectures, design patterns). Ability to conceptualize and develop visually rich and professional conceptual design documents targeted to varying audiences of business and technical aptitude. Determine which Salesforce and third-party technologies to leverage in the customer's architecture landscape, based upon product knowledge, industry experience, industry-standard EA frameworks, and Salesforce Technical Architecture methodologies. Provide reliable and trusted -data rich- points of view of relatable customer transformations in the industry i.e. how other customers with similar needs have succeeded in their transformation. A particular desire to continually study new technologies and functionality, as well as be involved in projects that push the capabilities of existing technologies.Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience and evangelize best practices.Strong presentation skills. Able to effectively present and defend points of view to a variety of audiences.Aptitude both for analysing technical concepts and translating them into business terms, and for mapping business requirements to technical featuresAbility to work independently and be a self-starter, prioritize, multitask, and perform effectively under pressure.Note: this job requires occasional travel (expected average less than 25%), variable Experience/Skills Desirable: Experience in Salesforce development (Apex, flows, lightning web components/Aura)Salesforce Advanced Administrator certificationSalesforce Application Architect certifiedSalesforce System Architect certifiedSalesforce OmniStudio DeveloperSalesforce Communications Cloud Consultant Technical Skills (Mandatory): BA/BS Degree (or equivalent) Salesforce certified administratorSalesforce Platform App Builder certificationSalesforce Certified sales cloud consultant or certified service cloud consultant Strong understanding of and ability to discuss cloud architecture and principles of modern platforms including multi-tenancy, multi-tiered infrastructure, etc. Experience with key areas of enterprise application integration technologies as well as common EA topics such as single sign-on, person-based journeys, process orchestration, master data management, analytics and insights, artificial intelligence, etc. Deep technical knowledge of Salesforce products and platform - features, capabilities, best practices, and how to deploy, including knowledge of the Salesforce ecosystem Strong understanding of software development and delivery processes (DevOps), preferably in a Salesforce environment Experience dealing with large-scale, technologically complex accounts, which are constantly challenging product capabilities Ability to navigate, escalate, and lead efforts on complex customer requests or projects involving multiple parties and enterprise systems Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level Good understanding of security processes, standards & issues involved in multi-tier cloud or hybrid applications Familiar with principles of network, application and information security Please apply online to be considered for this position. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org. Salesforce welcomes all. Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/05/2024 03:14 PM

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Onboarding Guides proactively engage our newest Salesforce customers before and during implementation to ensure a positive initial experience with Salesforce. This role focuses on helping customers achieve rapid "time to value" while building a good foundation for future growth with their chosen Salesforce clouds/products and the broader Salesforce Platform.Onboarding Guides engage internal collaborators and customers to guide initial onboarding/implementation conversations; meeting our customers short and long term objectives and setting them on the path for continued success by prescribing personalised Learning Journeys.Your work will directly influence customer happiness and dedication, setting stage for long-term engagement and success. By delivering outstanding value in the initial stages of the customer's journey, you will give in to Salesforce's reputation as an industry leader.Responsibilities:Become a Salesforce subject-matter guide for your chosen Cloud/Product, focusing on accelerating the initial "time to value" for new customers.Deliver virtual authority engagements to educate and empower our customers to achieve business value through the Salesforce Core platformProvide relevant recommendations specific to customers' business needsApply consulting skills to uncover initial business use-cases, setting the stage for long term customer success.Engage with customers to navigate the setup and administration of their Salesforce instance, ensuring a positive initial outcome.Co-create quick-start guides and playbooks aligned with customer needs.Build positive relationships with both internal and external business partners, chipping in to broader goals and growth.Actively leverage and chip in to the overall knowledge base and expertise of the communityRequirements:Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role, military experience, volunteer roles, work experience, etc.)2 to 3 years of significant work experience helping customers achieve full business potential through technology.Minimum 2-3 years of relevant work experience in Salesforce products with at least a year working on Service Cloud and in any combination of other Salesforce products, including Sales, Platform, Experience, etc.,Working knowledge of the overall Salesforce platform suite and applicationsAble to work independently as a self-starter, handle time and prioritize activities while performing effectively under pressure.Proven track record in delivering success leading customer-facing presentations and engagements with strong communication and presentation skills.Able to apply customer success concepts, practices, and procedures to help drive customer success.Preferred Qualifications and Skills:Salesforce Admin, Adv Admin and/or Consultant Certifications an advantage.Hands-on experience with a CRM platform suite and associated applications (Salesforce preferred).Understanding of, and ability to effectively communicate on the topic of developing a successful Implementation StrategyConsultative and customer focused approach and engagement style.Ability to navigate, advance, and lead efforts on sophisticated customer requests or projects involving multiple parties and enterprise systemsDeep technical knowledge of Salesforce products and platform - features, capabilities, standard methodologies and how to deploy, including knowledge of the Salesforce ecosystemAbility to prioritize, multi-task, and perform effectively under pressureAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/12/2024 03:19 PM

BASIC QUALIFICATIONS- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 2+ years of design, implementation, or consulting in applications and infrastructures experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experienceDESCRIPTIONAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.AWS Solutions Architects are trusted advisors to our customers, helping them solve some of their largest business challenges by designing and advising on some of the most scalable, flexible and resilient solutions in the world. Working closely with internal teams at AWS, you'll identify how our customers push the boundaries and how we can improve our services to obsess over our customers. Being a thought leader who creates and presents content you'll help all of our customers scale and grow in non-linear ways, using AWS as their building blocks. In this role, you will push technology boundaries and help scale some of the Emerging companies in India. You will have the opportunity to partner with customers early in their cloud journey and help them scale as well as customers further in their cloud journey where you can have visible and measurable impact in their growth ambitions. You will test traditional thinking by pushing the boundaries for your customers and AWS to dream and deliver beyond what they think is possible.Our customers' needs are moving fast, so you will too. Be part of the team helping our Emerging customers find innovative and transformative ways to reinvent their business!You can also include these details about AWS:Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Key job responsibilitiesWork directly with customers to accelerate their business outcomes and recommend best-practice cloud architectures in line with their long-term business needs.• Drive technical solutions discussions with your customers, diving deep into the details to solve complex technical problems and use your knowledge to craft scalable, flexible, and resilient cloud architectures. • Scope and own customer engagements, with attention towards clear and well-defined objectives and success criteria.• Work backwards from your customer's business needs to accelerate adoption of the most appropriate AWS technology• Define and execute on the strategy by engaging highly technical teams (Solutions Architects, Technical Account Managers, AWS professional services consultants and consulting/managed services partners).• Act as a thought leader in the wider community, playing a key role in educating, sharing best practices, presenting at events, writing white papers, blogs, and running workshops. • Share the voice of the customer to influence the roadmap of new features and services for the AWS platform. Proactively work within the organisation to influence the evolution of the platform.• Serve as a key technical member of the Solutions Architecture team through influencing decision makers across multiple domains to ensure customer success in building applications and services on the AWS platform which align to long-term business goals.A day in the lifeOur solutions architects are experienced technologists with technical breadth and depth coupled with strong interpersonal skills. The variety of customers is huge as we work across all industries within SMB segment, like FSI , Retail, Media and Entertainment to name a few. On a daily basis you will work alongside people who are leading the way in designing cloud based architecture. We are the trusted advisor to our customers, so challenge our customers to think differently, learn more build elegant, transformative solutions!As a Solutions Architect you'll own the overall technical relationship between customers and AWS and make recommendations on security, cost, performance, reliability and operational efficiency. You will work to understand the customer's business needs and give prescriptive guidance on how to create business value with technology. To do this you will collaborate with other teams such as account management, professional services, support, product teams and the AWS partner ecosystem.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, IND | Hyderabad, INDPREFERRED QUALIFICATIONS- Experience working within software development or Internet-related industries- Experience migrating or transforming legacy customer solutions to the cloud- Experience working with AWS technologies from a dev/ops perspectiveSalary: . Date posted: 04/20/2024 09:01 AM