When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a IT Asset Management Specialist.At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the ground floor of this expansion.As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences.You’ll be responsible for the life cycle management of HW and SW, training of sites in using the asset management system, processes and tools, software license tracking and site physical inventories and data reconciliation. Responsible for asset management assignment and tracking associated with the global On-boarding and off-boarding of employees within the asset management system..What you’ll bring to us:* Timely resolution of TTSD Asset Management Work orders in queue* Asset Management Site Physical Inventory which includes: Scanning of IT equipment (e.g. desktop computers, laptops, printers, servers, telecom equipment) (initial site scan within 3- 6 months of site set-up and annual physicals or as required), Inventory of Furniture & Fixtures, Training Site Facilities and IT leads on Asset Database Management Processes and Notifying management of any discrepancies in inventory reconciliation or current business practices being followed at site* Asset control management which includes: Performing reconciliation of actual physical count versus database records, issuing reports about the exceptions and initiate actions, Asset retirement management, Control of laptops and software Work with sites and other Teletech departments to ensure completion of tasks and compliance to company policies and procedures.* Software license and maintenance management which includes: Receiving software media and licenses, Maintaining software media library, License deployment in conjunction with approved TTSD work order and Conducting 3 way matching audit of all licenses utilized by the company and issue recommendation to management.* Data entry & analysis which includes: Updating and maintaining asset or inventory listing in the TTAM Asset database. Updating and maintaining settings or information for new hires/remote locations for region and Mass data upload/updates of database for assetsWhat skills you’ll need:* BS Computer Science graduate or equivalent courses* At least 1 year experience in Technology related position* With actual work experience in asset database, related tools and applications, Oracle exposure a plus* General knowledge and understanding of software licensing, preferredEmployment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

Senior Software Asset Management Specialist

TTEC, Andhra Pradesh, Hyderabad

When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Senior IT Software Asset Management Specialist.At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the ground floor of this expansion.As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences.You’ll be responsible for the life cycle management of HW and SW, training of sites in using the asset management system, processes and tools, software license tracking and site physical inventories and data reconciliation. Responsible for asset management assignment and tracking associated with the global On-boarding and off-boarding of employees within the asset management system..What you’ll bring to us:* Timely resolution of TTSD Asset Management Work orders in queue* Asset Management Site Physical Inventory which includes: Scanning of IT equipment (e.g. desktop computers, laptops, printers, servers, telecom equipment) (initial site scan within 3- 6 months of site set-up and annual physicals or as required), Inventory of Furniture & Fixtures, Training Site Facilities and IT leads on Asset Database Management Processes and Notifying management of any discrepancies in inventory reconciliation or current business practices being followed at site* Asset control management which includes: Performing reconciliation of actual physical count versus database records, issuing reports about the exceptions and initiate actions, Asset retirement management, Control of laptops and software Work with sites and other Teletech departments to ensure completion of tasks and compliance to company policies and procedures.* Software license and maintenance management which includes: Receiving software media and licenses, Maintaining software media library, License deployment in conjunction with approved TTSD work order and Conducting 3 way matching audit of all licenses utilized by the company and issue recommendation to management.* Data entry & analysis which includes: Updating and maintaining asset or inventory listing in the TTAM Asset database. Updating and maintaining settings or information for new hires/remote locations for region and Mass data upload/updates of database for assetsWhat skills you’ll need:* BS Computer Science graduate or equivalent courses*2-4 years experience in Technology related position* With actual work experience in asset database, related tools and applications, Oracle exposure a plus* General knowledge and understanding of software licensing, preferredEmployment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

Consultant, GL Accounting

TTEC, Andhra Pradesh, Hyderabad

When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as an Accounting Consultant.At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the groundfloor of this expansion.We know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences.What you’ll be doing: Our Accounting Consultant is a subject matter expert who will support the Global Segment controller inglobal analytics and adhoc reporting. Responsibilities also include interactionwith other TTEC departments, and other duties as necessary. The successfulcandidate will demonstrate a strong ability to work independently to produceand communicate financial analysis at an executive level. What you’ll bring to us: Support Global Segment controller in global analytics and adhoc reporting Responsible for understanding and addressing issues causing variances between actual results and forecast and/or prior year results as well as targeted business metrics. Prepare journal entries & other complex schedules every month end close Handle monthly P&L analysis and quarterly flux of all Balance Sheet and Income Statement Spearhead key projects as assigned by global segment controller Closely work with our internal and external partners like Finance, Human Capital, Operations, Global Tax and Audit Assist in preparation of audit requests and other projects as necessary Process Documentation and Compliance to SOX Controls Responsible for communicating financial and business results, future risks and opportunities to the Finance team What skills you’ll need: Candidate must possess at least a Bachelor’s/College Degree in Accounting At least 6+ years of progressive working experience in the accounting field is required for this position Competent in Microsoft office excel (heavy excel user) Demonstrated experience in Hyperion Essbase good organizational and time management skills strong analytical skills and proficient in problem solving good background in Oracle, Hyperion and Noetix is an advantageEmployment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

Lead Technical Instructor, Webinars (Platform/MuleSoft)

Salesforce, Hyderabad, Any

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Employee SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Join our dynamic team as a Technical Instructor - Webinars, focused on delivering exceptional 1:Many customer engagements, empowering individuals and organizations to leverage Salesforce's robust platform effectively. We are looking for a passionate individual who thrives on educating and guiding customers through interactive webinars and consultative engagements. You will show customers how to design, code, test, debug, package and deploy, using best practices on the Salesforce or MuleSoft Anypoint Platform. As a key member of our team, you will play a crucial role in accelerating technical features and cloud adoption, while ensuring high levels of customer satisfaction and success.Responsibilities:* Deliver technical, high standard 1:Many customer engagements, tailored to various levels of expertise, including beginner, intermediate, and advanced.* Answer real-time questions from customers and provide additional resources* Ability to explain complex features in an easy-to-follow manner* Ability to demonstrate features and functionality with hands-on demos and exercises* Held up as a standard of excellence in delivering effective, well-managed and well-facilitated webinars* Stay current on the latest developments in Salesforce technology, best practices, and integration methodologies* Action Best Practice Insight including: * Product Education * Technical Advice * Adoption Guidance* Accelerate Feature / Cloud Adoption* Manage Consultative Engagements with Customers* Drive Guided Success Engagements* Cross-collaboration with the Product Education team including Content Development, Delivery and Success Guides* Consistently receive outstanding customer satisfaction scores of 4.7+ (out of 5) * Maintain a 70% Utilization TargetsRequired Compulsory Qualifications & Skills:* Bachelor's degree in Computer Science, Information Technology, Engineering or a related field; advanced degree preferred.* Salesforce Platform Developer I and II and/or MuleSoft Developer certification is required; additional certifications such as Platform App Builder, Platform Developer, MuleSoft Architect or Salesforce Architect certifications are a plus.* Overall 3+ years of experience with a minimum of 1 years of relevant work experience on Salesforce and/or MuleSoft platform products* Proven success leading customer-facing presentations and engagements* Experience with virtual training platforms and tools, such as Zoom or WebEx* Programming Skills: JavaScript, Java, C#, HTML and CSS, SOQL and SOSL, REST and SOAP APIs, Apex and Visualforce.Preferred Qualifications & Skills:* Working knowledge of the overall Salesforce platform suite and applications* Able to handle objections, prioritize customer issues, and collaborate with manager and colleagues to effectively drive resolution* Proven ability to manage time and prioritize activities while performing effectively under pressure* Support Success and Sales Teams to ensure that customer gets maximum value out of the platform * Understanding of business analysis, change management, user adoption, release management, and governanceSoft Skills:COMPOSURE: Strong customer-facing communication and interpersonal skills with the ability to support complex engagementsEXPERTISE: Working knowledge of industry best practices and implementation experience of the salesforce product suiteLEARNER: Has a passion for continued education in new technologies and complex business and technical conceptsPASSION: Passionate about Customer Success and a great listenerCULTURE: Embodies inclusive culture and a team player that everyone enjoys working withTRUST: Ability to earn the trust of the customer and live the company's core valuesAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/03/2024 03:17 PM

Sales Associate

Amazon, Hyderabad, Any

BASIC QUALIFICATIONS- Bachelor degree (preferably in Computer Science or Business) and 0 to 3 years of relevant working experience (preferable in sales/account management)- Advanced computer literacy in Microsoft Office (especially MS Excel) applications- Ability to work with IT systems, understand and work with XML feeds, SQL/DW.- Excellent communication skills in written and oral English with the ability to face external and internal partners in a professional and mature manner.- Interest in e-Commerce/Online business.- Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience is required.- Attention to detail and high capability to work on different projects in parallel- Creative and analytical problem solver with a passion for operational excellenceDESCRIPTIONThrough the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million sellers use this Marketplace and thereby contribute to the success of Amazon. We provide necessary support to new Sellers starting from their launch on Amazon to removing blockers and setting them up for success by leveraging various programs and tools. Amazon Services offers services to sellers in multiple countries to sell on Amazon websites globally and grow multi-channel commerce.We are looking for a highly motivated goal oriented individual to join our Seller management team at Hyderabad to provide support to our Selling Partners. The role would require high level of ownership and strategic thinking with a keen desire to work in a Sales/Business Development role. The successful candidate will have to thrive in an ambiguous environment by being a self-starter and an excellent decision maker who can keep calm and perform under pressure situations.Key job responsibilities• Recruiting Sellers onto various programs and managing Seller relationship by championing their needs at Amazon• Managing and driving the growth of the Sellers' business by adding selection and delivering on key business opportunities for Sellers• Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by collaborating with the business development and on-boarding teams.• Working with Sellers to improve operational aspects of their business in providing a great consumer experience• Identifying specific prospects/partners to approach, communicating the specific value proposition for their business and establishing long-term, successful partnerships.• Tracking and reporting performance using appropriate metrics. Achieve productivity and seller satisfaction targets• Analyzing data to derive key insights and drive process improvementWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Creative and analytical problem solver with a passion for operational excellence.- Ability to work with IT systems, understand and work with XML feeds, SQL/DW would be an added benefit.- Bachelor degree (preferably in Computer Science or Business) and 0 to 3 years of relevant working experience(preferably account management)- Advanced computer literacy in Microsoft Office (especially MS Excel) applications- Ability to work with IT systems, understand and work with XML feeds, SQL/DW.- Excellent communication skills in written and oral English with the ability to face external and internal partners in a professional and mature manner.- Interest in e-Commerce/Online business.- Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience is required.- Attention to detail and high capability to work on different projects in parallel- Creative and analytical problem solver with a passion for operational excellenceSalary: . Date posted: 04/12/2024 10:04 PM