Knowledge Manager Salary in Tamil Nadu - PayScale

DESCRIPTIONJob summaryScope:People management for small to medium size teams of 20-25 employees across one or more projects within the same domain. Manages the project directly on their day-to-day schedule, quality, process and team morale.Job description:Your scope of work is to apply existing processes to plan and execute projects for small to mid-size teams directly reporting into you. You are able to develop skill matrix, allocate resource, distribute daily tasks and ensure closure of day-to-day activities. You demonstrate capability to understand fundamental test methodologies and metrics. You are able to take a defined project plan and deliver on schedule, providing quality reports and status updates. You understand metrics used by your team and report against them. You own the regression deliverable and apply your technical knowledge to provide input to test execution plans/test cases that help improve product test coverage. You evaluate metrics to check for progress as per expectation, highlight to all stakeholders any deviations in plan well in advance. Come up with corrective and preventive plans for the same. You own and prioritize work allocation based on business needs with a daily/monthly frequency.You lead process improvement projects in the respective teams and convert them into measurable results. You highlight gaps in process to identify areas of improvement in process and share best practices. You are responsible for planning and procuring all the hardware, software and other infrastructure needed for day-to-day operations and escalate it to management when there is a need. You understand Amazon’s hiring process and actively participate in hiring for your team. You also help your team train and mentor new hires by creating launch plans. You assign appropriate challenging work to employees to develop & prepare them for larger roles. You are able to create and implement performance improvement plans for your team members. With top performers, you are able to identify and work with them for talent development.Key job responsibilitiesPeople management for small to medium size teams of 20-25 employees across one or more projects within the same domain. Manages the project directly on their day-to-day schedule, quality, process and team morale.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONSBasic Qualification: BE, BTech, Master of computer Applications (MCA), MSc Information Technology (IT) or graduate, preferably in a quantitative field of study with relevant exp of 8 to 12 years.PREFERRED QUALIFICATIONSBasic Qualification: BE, BTech, Master of computer Applications (MCA), MSc Information Technology (IT) or graduate, preferably in a quantitative field of study with relevant exp of 8 to 12 years.

BASIC QUALIFICATIONS- 2+ years of team management experience- Experience an operations, project or program Manager directly managing and developing front-line managers- Knowledge of Windows desktop environment and use of Word, Excel, IE, Firefox etc.- Experience using data to influence business decisionsDESCRIPTION - Manage Testing Associates and Sr Testing Associates and will report to the Ops Manager. - Ensure delivery and process is managed well and have ability to mentor/coach the team to groom talent - Responsible for performance management of all the Associates & Sr. Associates reporting in to him/her, manage expectations of multiple stakeholders across different teams with in a program. - Be the point of contact for the team, interact with stakeholders for clarification queries/project execution/work allocation. - Able to work with multiple functions in understanding the end to process and drive improvements in the production tool. - Ability to work with devices and manage automation enabled projects - Required to onboard new projects or test scope by using known and established guidelines - Required to look at optimizations in the processes followed and bring about improvement in quality / productivity. - In addition to managing process improvements and work allocation, will also manage daily floor operations, create reports, track project/process metrics, review team's performance on regular intervals and also ensure productivity & quality deliverables are met. - Support hiring and training of new Associates - Able to present write ups and metrics for the team he/she is handling in business review meeting.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS- Experience in quality assurance/testing/mobile industry/internet of things (IoT)- Experience managing project deliverySalary: . Date posted: 04/08/2024 09:46 PM

DESCRIPTIONScope: People management for small to medium size teams of 20-25 employees across one or more projects within the same domain. Manages the project directly on their day-to-day schedule, quality, process and team morale. Job description: Your scope of work is to apply existing processes to plan and execute projects for small to mid-size teams directly reporting into you. You are able to develop skill matrix, allocate resource, distribute daily tasks and ensure closure of day-to-day activities. You demonstrate capability to understand fundamental test methodologies and metrics. You are able to take a defined project plan and deliver on schedule, providing quality reports and status updates. You understand metrics used by your team and report against them. You own the regression deliverable and apply your technical knowledge to provide input to test execution plans/test cases that help improve product test coverage. You evaluate metrics to check for progress as per expectation, highlight to all stakeholders any deviations in plan well in advance. Come up with corrective and preventive plans for the same. You own and prioritize work allocation based on business needs with a daily/monthly frequency. You lead process improvement projects in the respective teams and convert them into measurable results. You highlight gaps in process to identify areas of improvement in process and share best practises. You are responsible for planning and procuring all the hardware, software and other infrastructure needed for day-to-day operations and escalate it to management when there is a need. You understand Amazon’s hiring process and actively participate in hiring for your team. You also help your team train and mentor new hires by creating launch plans. You assign appropriate challenging work to employees to develop & prepare them for larger roles. You are able to create and implement performance improvement plans for your team members. With top performers, you are able to identify and work with them for talent development.Key job responsibilitiesManage a Team of 10+ and will be responsible for team output and working with stakeholders in ensuring a seamless deliveryWork with the team in setting up goals and tracking their performance periodically and set remediation as necessary.Assess risks that may impede the team or deliverables; plan and work with leadership on mitigationsWe are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS- 2+ years of team management experience- Knowledge of Windows desktop environment and use of Word, Excel, IE, Firefox etc.- Experience using data to influence business decisions- Experience an operations, project or program Manager directly managing and developing front-line managersPREFERRED QUALIFICATIONS- Experience in quality assurance/testing/mobile industry/internet of things (IoT)- Experience managing project delivery

Business OverviewElement Solutions Inc. (NYSE: ESI) is a leading specialty chemicals company whose operating businesses formulate a broad range of solutions that enhance the performance of products people use every day. Developed in multi:step technological processes, our innovative solutionsenable our customers manufacturing processesin several key segments, including electronic circuitry, communication infrastructure, automotive systems, industrial surface finishing, consumer packaging, and offshore energy.Customers of our businesses use our innovation as a competitive advantage, relying on us to help them navigate in fast:paced, high:growth markets. For example, in:car technology, from infotainment to driver assistance, is accelerating the pace of new product development and changing the competitive playing field for automotive manufacturers. With a long:standing presence in automotive markets and a deep market expertise in electronics, we sit at the intersection of this fast:growing market.The breadth of our offeringsprovide strong strategic value to the end markets we serve.SEMICONDUCTOR and ASSEMBLY SOLUTIONS (SAS)As a global supplier to the semiconductor industry, we provide advanced copper interconnects, die attachment, wafer bump processes, solder technologies, fluxes, cleaners, and other attachment materials for the integrated circuit fabrication, semiconductor packaging, and electronic assembly industries. Our products touch nearly every facet of modern life and enable smart devices, phones, computers, electric vehicles, and more to function properly. SAS consists of three distinct business units (Circuit Board Assembly, Semiconductor Assembly, and Wafer Level Packaging) which are positioned to meet our customers' ever:changing needs. We operate globally, employ over 2,500 employees, and represent a 1.2BN (and growing) business.Job PurposeThe role of Business Development Manager for SAS is to be the expert for specific technologies and applications related to break through strategic initiatives and use that knowledge and expertise to drive business in close collaboration with the sales teams. Furthermore, this role coordinates all activities with LOB and Applications centers to win the business.Job Responsibilities1.To drive the creation, implementation, and execution of the regional business development strategy of power electronics segment for East China region, North and West China region under responsibility, by working closely with business units, SA, Sales management team in alignment with company growth strategies.2.Become and maintain the expert on our power electronics solutions : especially Argomax(R) sintering portfolio and solder preforms to be able to drive the sales of these products in defined market, customer, or application segments based on deep technical insights.3.Takes the lead in driving, coordinating, prioritizing and supporting sales opportunities and together LOB decides and sales.4.Be the main contact person/interface between the region and the line of business and Application centers.5.Be the trusted advisor for customers building long term relationships along with the sales teams.6.Drive and support the value sell of our solutions and translate that to real customer value.7.Advice, supports with, and addresses customer qualification and implementation issues for area of responsibility.8.Where needed train selected salespeople on the "how to sell" of these products/technologies under care with focus on recognizing opportunities and the value that our solutions bring.9.Leverage the sales teams to generate sales leads and expand the customer base, markets and/or applications.10.Continuously works on developing self and others in the best interest of the companyRequirements and Qualificationsstylemargin:bottom:11.0px::Engineering degree, at minimum bachelor in Chemicals, Mechanics, Electronics, Materia

BASIC QUALIFICATIONSB.E. in Computer Science or a related field. 2+ years of experience building, managing engineering teams. 9+ years overall development/technical support experience. knowledge of programming, Operating System and Cloud technology concepts preferred Comfortable communicating cross-functionally and across management levels in formal and informal settings Shows creativity and initiative to improve productivity using automation or creative processes. Ability to understand technical specifications, distributed systems architecture and ability to deep dive on service/application logsDESCRIPTIONThe eBook industry is in its early stages and is evolving rapidly. We are looking for excellent software engineers to join us in consistently improving our customer experience towards our goal of "Every book, ever written, in any language, all available in less than 60 seconds."The Kindle Store team builds and operates the Kindle books shopping experience across platforms around the world. This includes the shopping experience on the retail website, all e-ink and Kindle Fire devices and Kindle reading apps. Our charter is to build a store that makes it easy for customers to find content that is relevant to them.As a support engineer your work will involve: - Developing tools, applications, code improvements and scripts to resolve operational burden of support engineers and operations - Support engineering and troubleshooting on issues related to the digital platform services and content for various products - Interface with content acquisition, content providers, operations and technical teams to ensure content delivery as per service level agreements - Production builds, tools, and configuration management for software product releases and successful deployments.Key job responsibilities* Monitor & Drive team to Resolution of Trouble Tickets within defined SLA's. Drive escalations to engineering team.* Drive Root Cause Analysis, Impact Analysis and Production Deployment support.* Build automated frameworks, tools, solutions to enable stakeholders/business owners monitor health/drive business outcomes.* Build a culture of direct code interaction by nurturing talent towards building applications/debugging & making code level fixes.* Regular interactions with various internal business-owners (like engineering teams) to help understand requirements & business priorities, define engagement model and drive improvements.* Developing support strategies and creating appropriate harnesses as well as pragmatic approaches for quick & effective support.* Resource planning to support various program asks.* Drive initiatives to maximize operational efficiency.* Defining measurable metrics to gauge progress against objective Support goals.* Build best-of-class support engineering teamWe are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS* Hands-on technical expertise * Experience with mission critical, 24x7 systems * Excellent verbal and written communication skills * Ability to handle multiple competing priorities in a fast-paced environment * Experience in preparing quality metrics and effectively engaging with stakeholders to set and drive quality goals.Salary: . Date posted: 04/16/2024 10:21 PM

Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Overview Boeing is the world's largest aerospace company and a leading provider of commercial airplanes, defense, space, and security systems, and global services. Building on a legacy of over a century of innovation and leadership, Boeing continues to lead the way in technology and innovation, customer delivery, and investment in its people and future growth of aerospace.In India, Boeing has been a strong partner to the Indian aerospace and defense sectors for more than 75 years. People at Boeing have been supporting mission readiness and modernization of India's defense forces, and enabling connected, safer, and smarter flying experiences, in the sky, in the seas, and in space. Technology for today and tomorrow The Boeing India Engineering & Technology Center (BIETC) is a 3000+ diverse engineering workforce that contributes to global aerospace growth. Our engineers deliver cutting-edge R&D, innovation, and high-quality engineering work in global markets, and leverage new-age technologies such as AI/ML, IIoT, Cloud, Model-Based Engineering, and Additive Manufacturing, shaping the future of aerospace. People-driven culture At Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring diverse perspectives and thoughts - enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work, we are committed to positively shaping people's careers and being thoughtful about employee wellbeing.At Boeing, we are inclusive, diverse, and transformative. With us, you can create and contribute to what matters most in your career, community, country, and world. Join us in powering the progress of global aerospace.Production engineers at Boeing baseline build plans, provide and support the tooling required to accomplish that build, and resolves all build conflicts that occur when building something as complex as a commercial airplane or a military fighter. Production Engineering .... MAKE DESIGN FLY!Boeing India Engineering and Technology Center (BIETC) has an immediate opening for a Senior Manager - Production Engineering who will be responsible for managing employees and front-line managers performing engineering and technical activities related to manufacturing engineering.The selected individual will manage a team of engineers located at multiple locations in India and manage work-statement being performed by them. The selected individual will also support identification and development of innovative production engineering technologies.This position engages with stakeholders to develop and execute integrated departmental plans, policies and procedures and provides input on departmental business and technical strategies, goals, objectives. Acquires resources for department activities, provides technical management of suppliers and leads process improvements. Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners and direct reports. Provides oversight and approval of technical approaches, products and processes. Manages, develops and motivates employees and first-level managers.This position will provide project management guidance to and administer multiple projects, develop and administer budgets, schedules and performance standards. This position provides periodic updates to Boeing executive management in the form of progress reports, project summaries, and other related documents. This position will also be responsible for coordinating and communicating regularly with experts in Boeing organizations around the world.This position will support initiatives of Boeing India Engineering and Technology Center related to employee development, customer engagement, strategic relations, Government interactions, etc.This position will be located at Boeing India Engineering and Technology Center, Chennai, India. Position Responsibilities: Knowledge and deep understanding of state-of-the-art technologies, policies and procedures related to airplane manufacturing engineering especially airplane integration and assembly.Knowledge of skills, abilities and tools required by employees to accomplish organizational responsibilities.Past experience and demonstrated ability to manage large teams in aerospace or related domain. Skilled in advising and mentoring subordinate managers or staff members to meet schedules or resolve technical or operational problems.Technical and Project Management skills to lead a diverse team consisting of Boeing personnel and partners.Exceptional business judgment and strong strategic counseling skills. Must be results-driven and have a strong bottom-line orientation.Teamwork is important in this position; individual must have strong teambuilding skills. Must have ability to accomplish results through subordinate managers or non-management employees, colleagues in other parts of Boeing, and partners, even when they are not direct reports. Ability to work well on virtual teams across multiple time-zones.Must be flexible, with a high tolerance for organizational complexity and ability to work with partners from within Boeing and outside, across different cultures and time-zones.Strategic thinking and execution - must be able to develop knowledge and communicate with engineering and technology organizations, identify capacity/capability to perform current and projected engineering work statement and research, conduct on-site evaluations and assessments as to the strengths to perform these activities.Communication - strong written and verbal communication skills, ability to prepare comprehensive reports, proposals, Statements of Work, and connect technology to business considerations (e.g., ROI). Candidate must be fluent in English, and familiar with MS Office tools.Candidate must be a self-starter with a positive attitude, high ethics, and a track record of working successfully under pressure in a time-constrained environment.Ability to mentor and teach subordinates and partners to accomplish project and departmental goals and objectives.Employer will not sponsor applicants for employment visa status. Basic Qualifications (Required Skills/Experience): A Bachelor's degree or higher is required as a BASIC QUALIFICATIONBachelor or Master degree in Engineering with 15 or more years' experience preferably in an aerospace company. A Master's Degree in Business Administration will be a plus.Experience working in Aerospace manufacturing engineering or related fieldExperienced in leading multiple manufacturing engineering or related teams in a formal leadership roleExperience working in a global organization is preferred Typical Education & Experience: Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 16 Plus years' related work experience or Master's Degree with 15+ years of experience with an equivalent combination of education and experience. Relocation: This position does offer relocation within INDIA. Export Control Requirements: Not an export control positionEqual Opportunity Employer:We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.Salary: . Date posted: 04/17/2024 03:52 PM

We at Smart Infrastructure Division in Siemens Ltd. is one of the top tier global suppliers of products, systems, solutions, and services for the efficient, reliable, and intelligent transmission and distribution of electrical power. As the trusted partner for the development and extension of an efficient and reliable power infrastructure that industry and the portfolio they need.JOIN US! WE MAKE REAL WHAT MATTERS. THIS IS YOUR ROLE.This job is based out of Chennai, IndiaPosition details:• Job family: Project Management• Location: Chennai• Expected on board from: 1.11.2023.• Unit: SI RSS IN SR OP• Reporting: Regional ManagerDefinition Regional Operations Manager :• Leads as Operations head of South Region.• Is responsible for P&L of Project Business and organizational alignment, steering and control of all project management activities in the assigned organization. • Responsible to manage and control all the Operations KPIsJob Description:• Responsible for complete project management cycle for regional strategic projects through nominated PMs and/ or regional operations team. • Responsible for South regional Operation business excellence and strategic initiatives for volume, margin, productivity improvement, claims & opportunity management with NCC control measures.• Exhibit and ensure highest level of sensitivity and compliance for EHS and quality standards. • Periodic project reviews w.r.t. project progress, risk and opportunity management, customer satisfaction, project KPIs, resource management and overall health of the project business. • Evaluation and management of project risks and opportunities, interface to corporate audit for project business.• Ensures that assigned Project Management organization meets all agreed performance goals. • Cross Department and BU collaboration for project execution for the projects having multiple BU involvement.• Development of project resources, internal and external for engineering / commissioning and project execution.• Maintain and improve on Operations financial KPIs throughout the execution cycle.• Maintains constant communication to customers, outside contractors or other stakeholders.• Monitors continuously the status of all assigned projects and supports the accountable Project Managers.• Manages consolidation and completion of budget plannings for all projects and ensures related reporting.Qualifications and experience:• Proven people's manager having highest level of customer intimacy.• Engineering/Business management qualification from reputed organization.• End to end Operations and Project management experience of 10+ years.• Experience on project cycle from PM @ Siemens covering required management / Contract management / Resource management / Cost and financial management / Claims, risk and opportunity management.• Knowledge of statutory compliances w.r.t. HR / Site establishment / EHS.WE'VE GOT QUITE A LOT TO OFFER, HOW ABOUT YOU?We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow.Salary: . Date posted: 04/19/2024 09:23 PM

Purpose & Overall Relevance for the Organization: Global Business Services (GBS) aims to provide globally unified services based on standardized and automated solutions across different functions and markets. This will enable us to drive operational efficiency, quality services, improved agility and better decision-making whilst reducing complexity and workload.Experience in Service Management organizations including support for: design, configuration,development of L and D topicsDrive the evaluation, design,development,testing and implementation of enterprise service management solution and provide input into the unified employee experience designExperience with IT platforms used within Global Business Services Key Responsibilities: Define learning solutions strategy for needs across GBS: Partner with stakeholders to arrive at the right solutions with end user perspective in mind. Demonstrate strong curiosity to understand customer and their needs to be able to consult and influence right solutions approach. End to end partnership with Learning Leads to ensure meaningful design and flawless execution. Stakeholder engagement & partnership: Build close partnerships with the GBS L&D Leads, HR Leads, Learning CoE and Externla vendors to ensure a cohesive approach to design & development Stay connected to the global learning teams to leverage solutions and also represent GBS voice into solutions design early on External vendor engagement: Evaluate need for external vendors where necessary to design best in class learning interventions. Build strategic partnerships with vendors for scalable & cost-effective solutions. Future scope of work- KM Elicit, model, maintain, and prioritize all requirements for implementation of service management solution(s) across Global Business Services Drive the evaluation, design, development, testing and implementation of enterprise service management solution and provide input into the unified employee experience design; specifically manage the development of a user friendly, Collaborate with Function leaders to ensure consistency in processes, metrics, and continuous improvement of processes. Collaborate across GBS capabilities and GBS hubs to ensure two-way communication between the function and GPO (feedback, requirements, operational needs as related to process improvement) Support process owners in change management related to launch and adoption of service management solution across GBS hubs, as well as GBS customers. Support function leaders in planning future roadmap/strategy for processes. Key Relationships: Operations Center Leads Function leaders GBS Senior leadership leaders Knowledge, Skills and Abilities : Experience: 8-12 yrs.(L&D preferably KM also) Exceptional communication skills. Proficiency in English language. Ability to work collaboratively and proactively with multi-functional and multi-cultural teams. Broad understanding of the current and emerging service management trends and developments Experience with IT platforms used within Global Business Services Experience in Service Management organizations including support for: design, configuration, development and implementation. Deep Design L&D technical & domain trainings is a must. Experience in global companies or roles is a must. Salary: . Date posted: 04/22/2024 08:10 PM

We, at Leggett and Platt Inc., are searching for a Sourcing and Supplier Development Manager within our Global Procurement team to help support our business. As a global:diversified manufacturing company, it's sometimes hard to explain all the different things we do. We like to say, "we're the biggest company no one has ever heard of." We are confident you interact with one of our products in your daily life without knowing it. Whether it's the mattress you sleep on, the car you drive, the plane you fly on, or the furniture you sit on, our high:quality components are there supporting you. If you join our team, your work will ensure people across the world have a little more comfort in their lives.As a Sourcing and Supplier Development Manager you will have the opportunity to support sourcing and supplier development activities. Your contributions will have a direct impact on the business by providing the organization with additional business intelligence, risk mitigation, and quality assurance capabilities. The team you will be working with is knowledgeable, and values relationship building amongst internal and external stakeholders. This position can be remote out of Mumbai, IN or hybrid out of Chennai, IN.So, what will you be doing as a Sourcing and Supplier Development Manager?:Understand and Implement L and P Global Supply Chain, Sourcing and Supplier Development processes and procedures within India to support L and P Operations globally:Manage sourcing efforts to support the needs of the various L and P Business Units :Assess regional market conditions and develop procurement strategies that maximize value to the organization:Implement, execute, and facilitate L and P Risk mitigation and supplier qualification practices with Indian Suppliers as appropriate. Including: Supplier Assessments, Supplier Agreement Negotiations, Sustainable Sourcing Assessments via Integrity Next, Risk Methods, Financial Risk Analysis, Denied Party Screening, etc.:Oversee identification, development, and qualification of suppliers within India, working to minimize the Corporations supply chain risks within the region:Ensure L and P Global Supply Chain Processes and Procedures are understood and appropriately/consistently followed:Participate and contribute to regular strategic planning activities of the L and P Global Supply Chain Organization:Contribute ideas to continue to improve L and P Global Supply Chain processes and procedures as opportunities arise :Facilitate Corrective Action Plans with suppliers as needed :Participate and lead negotiation of price, legal contracts, supply agreements, payment terms, etc., as necessary:Support the organization in building strong business relationships with key suppliers:Build and maintain strong working relationships with the L and P Global Supply Chain team:Build and maintain strong relationships with all L and P Business Units and Individual Branches with a goal of becoming a trusted advisor and valuable resource to each:Perform supplier assessments and qualifications in the region to meet L and P Global Supply Chain requirements :As necessary support recruitment, hiring and on:boarding of additional team members as demand necessitates:Development and training, work to continuously develop knowledge and skills through educational opportunities, special projects and on the job assignments/opportunitiesTo be successful in this role, you'll need::Bachelor's degree (Business, Engineering or Supply Chain Management preferred):Strong bilingual interpersonal skills (fluent verbal and written English/Hindi):Excellent communicator with strong organizational skills:Minimum 8+ years of experience in International Purchasing, Sourcing and/or Supply Chain Management in a structured and compliant multinational corporation environment:Able and willing to travel as required (up to 70 Domestic/International)

DESCRIPTIONAmazon Global Store (Translational Services) is looking for a seasoned Application Engineering Manager, who has strong hands-on experience in managing incidents, operational issues and driving operational excellence for large-scale services/systems. Amazon Global Store (Translational Services) enables cross-border customers to purchase products on Amazon Marketplaces with guaranteed shipping and import duty fees. We seek to provide a customized experience that allows customers anywhere in the world to buy products from all of Amazon marketplaces. Our mission is to provide a one-stop shopping experience to international customers that includes:1. Build solutions that reach customers all over the world, providing them with a world class shopping experience in their local language, payments, and currencies2. Work across all tiers leveraging Service-Oriented Architecture, mobile platforms, user experience, analytics and data mining3. Drive customer experience technology for supporting customers all over the world.4. Work closely with the business to figure out innovative solutions to help improve the customer experience.Key job responsibilitiesThis job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success. Some of the key job functions of the application support engineer are:1. Provide first level of support for handling tickets, operational issues from production services2. Provide engineering support of our incoming tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines.3. Work on maintenance driven coding projects, primarily in Perl or shell scripts, web technologies, and Java based projects.4. Read and understand complex application code and make code fixes to resolve support issues5. Software deployment support in staging and production environments.6. Develop tools and automate manual operational tasks and easy maintenance of our services.7. Build monitoring metrics dashboard, and report System health and Support status metrics.8. Work with remote development (Seattle) teams for handing-off or taking over active support issues and to create a team specific knowledge base and skill set.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONSBS in Computer Science/Engineering or equivalent industry experience.7+ years of development/technical support experience. Out of which 2+ years should be into development as an individual contributor or manager.3+ Years of team management experience.Excellent verbal and written communication skills.Strong debugging/troubleshooting skills.Ability to solve complex problems independently.Strong understanding of support processes – SLA,handling tickets, monitoring, processes and metrics.Proven ability to write scripts and automation.Understanding of the complete deployment life cycle from design, build, test and deploy.PREFERRED QUALIFICATIONSStrong focus on metrics driven and operational excellence.The ability to hire and develop great peopleThe ability to handle multiple competing priorities in a fast-paced environmentTechnical aptitude to quickly grasp complex technical issues and communicate directly with technical teams.A proven track record of taking ownership and driving results on technical projects.