Success Manager Salary in Tamil Nadu - PayScale

DESCRIPTIONSr Site Lead role enables to enhance productivity, efficiency, and quality of data across multiple Amazon products and services and is part of a larger global team. This role is accountable for the overall direction, scaling and operations of our site, creating a culture of customer obsession, high performance and high quality throughput - leading to scaling of this organization, owning consistent delivery of results against the organizational objectives. With Sr. Operations Managers, Ops Mgrs and Team Managers as direct and indirect reports, this role enables the achievement of service levels, performance, productivity and cost goals and successful program implementation. The Sr Site Lead is responsible for the performance management, goal setting and career development of their line reports to ensure effective succession planning is in place. S(he) should thrive and have demonstrated success in an environment which offers ambiguously defined problems, big challenges, and quick changes. S(he) will be expected to balance strategic thinking with detailed execution and solid cross-functional collaborative results-oriented work. S(he) will be working in a fast-paced environment where every day brings new challenges and new opportunities. S(he) should have excellent business and communication skills and be able to work with business owners to develop and define solutions. This position involves regular communication with senior management on project status and risks. People management, cross-team coordination, project management and executive presentation skills are essential.Key job responsibilities• Develop and drive the overall direction, coordination, service delivery and evaluation of operations activity for the site.• Set the vision, direction and culture of their teams by managing individual and team performance expectations and goals, monitoring real time service levels and schedule adherence, and holding their teams accountable to meet and exceed performance targets.• Collaborate with internal partners to build input-focused operating plans for achievement of key measures.• Create a culture where accountability, transparency and collaboration are the norm and where rapid deep dives into root causes of defects is a standard operating practice• Tirelessly advocate for improvements to systems and processes that will benefit our product teams / stakeholders and business partners.• Implement bar-raising programs aimed at hiring and developing top talent and build career development roadmap for site operations teams.• Inspire front line teams to go beyond the standard “call of duty” to find creative solutions; encourage risk-taking and advocacy on behalf of product teams.• Create closed-loop feedback processes where Data Associates (DA) are encouraged to be active participants in identifying opportunities for improvements to tasks and works processes, workplace conditions, and internal tools.• Work with Finance and Operations leadership team to develop, support manage the annual expense budget.• Responsible for creating a coaching culture across the site where formal and informal coaching opportunities are availed of• Foster a work environment that respects and is responsive to the needs of a diverse staff.• Achieve site-wide improvements in Operations, Quality, Productivity, Cost, Customer experience and People metrics.• Build partnerships with internal and external teams to collaborate and drive measurable improvements in areas that cause customer pain and Data Associate frustration.• Improve the experience of the Data Associates and managers as measured by improvements in attrition and employee engagement surveys.• Work with Operations Engineering leadership / Engineering managers to clearly articulate feature requirements for associate toolsets, user interfaces, and business logic for the efficient handling of work volumes.A day in the life• Develop and drive the overall direction, coordination, service delivery and evaluation of operations activity for the site.• Set the vision, direction and culture of their teams by managing individual and team performance expectations and goals, monitoring real time service levels and schedule adherence, and holding their teams accountable to meet and exceed performance targets.• Collaborate with internal partners to build input-focused operating plans for achievement of key measures.• Create a culture where accountability, transparency and collaboration are the norm and where rapid deep dives into root causes of defects is a standard operating practice• Tirelessly advocate for improvements to systems and processes that will benefit our product teams / stakeholders and business partners.• Implement bar-raising programs aimed at hiring and developing top talent and build career development roadmap for site operations teams.• Inspire front line teams to go beyond the standard “call of duty” to find creative solutions; encourage risk-taking and advocacy on behalf of product teams.• Create closed-loop feedback processes where Data Associates (DA) are encouraged to be active participants in identifying opportunities for improvements to tasks and works processes, workplace conditions, and internal tools.• Work with Finance and Operations leadership team to develop, support manage the annual expense budget.• Responsible for creating a coaching culture across the site where formal and informal coaching opportunities are availed of.• Foster a work environment that respects and is responsive to the needs of a diverse staff.• Achieve site-wide improvements in Operations, Quality, Productivity, Cost, Customer experience and People metrics.• Build partnerships with internal and external teams to collaborate and drive measurable improvements in areas that cause customer pain and Data Associate frustration.• Improve the experience of the Data Associates and managers as measured by improvements in attrition and employee engagement surveys.• Work with Operations Engineering leadership / Engineering managers to clearly articulate feature requirements for associate toolsets, user interfaces, and business logic for the efficient handling of work volumes.About the teamAmazon strives to be the world’s most customer-centric company, where customers can research and purchase anything they might want online or offline. We set big goals and are looking for people who can help us reach and exceed them. The Alexa Data Services team is part of Alexa Machine Learning organization that provides speech recognition capabilities for a variety of Amazon products and searches, most visibly, the recently launched Amazon Echo product. We provide secure, flexible, cost effective, and high-quality data labeling services to our customers, that enables them to build advanced ML models.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS• Education – BS degree qualification in a business or management or similar field.• A minimum of 10 years of people management and operations leadership experience, to include three years in a management role in a fast paced, customer obsessed Technical/Customer Service /Data Operations environment.• Previous experience of creating and contributing to strategic planning processes and large operations organizations• Experience in managing cost center.• Experience in leading large teams (1000+ associates) to high levels of performance.• Experience in developing future leaders and creating tailored succession plans.• Experience in building a culture of empowerment, accountability and continuous improvement.• Experience as a project owner/sponsor for strategic step change initiatives and enabling innovative thinking in project teams.• Data-driven approach to problem solving and presenting solutions to senior management.• Excellent verbal and written communication skills across all organizational levels.• Exhibits excellent judgment• Demonstrated passion and obsession for customers while maintaining a lean, highly productive operation• Hires great people. Develops great people / Leaders• Has relentlessly high standards• Thinks strategically, but stays on top of tactical execution• Expects and requires innovation of her/his team and creates an environment that fosters creative thinking.• Thinks big, has convictions and is results oriented• Has the innate ability to inspire passion in others• Proven ability to make and implement decisionsPREFERRED QUALIFICATIONS1) Master's Degree or MBA2) Basic familiarity with Machine Learning3) Ability to deal with ambiguity and adapt to change quickly

Job Number 24062096Job Category Rooms & Guest Services OperationsLocation Courtyard Tiruchirappalli, Collectors Office Road, Tiruchirappalli, Tamil Nadu, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/09/2024 08:55 AM

Job Number 24066868Job Category Human ResourcesLocation Courtyard by Marriott Madurai, No 168 Alagarkoil Road, Madurai, Tamil Nadu, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAs a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area. OR • 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area.CORE WORK ACTIVITIESManaging Recruitment and Hiring Process • Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed. • Establishes and maintains contact with external recruitment sources. • Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures. • Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings. • Oversees/monitors candidate identification and selection process. • Provides subject matter expertise to property managers regarding selection procedures. • Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool. • Performs quality control on candidate identification/selection.Administering and Educating Employee Benefits • Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors. • Prepares, audits and distributes unemployment claim activity reports to property management. • Attends unemployment hearings and ensures property is properly represented. • Ensures that department has the available resources on hand to administer employee.Managing Employee Development • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Ensures employees are cross-trained to support successful daily operations. • Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate. • Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture. • Ensures attendance by all new hires and participation of the leadership team in training programs • Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.Maintaining Employee Relations • Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings). • Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action. • Utilizes an "open door" policy to acknowledge employee problems or concerns in a timely manner • Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources. • Partners with Loss Prevention to conduct employee accident investigations, as necessary. • Communicates performance expectations in accordance with job descriptions for each position.Managing Legal and Compliance Practices • Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time. • Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act. • Ensures medical records are maintained in a separate, secure and confidential medical file. • Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable). • Communicates property rules and regulations via the employee handbook. • Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc. • Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims. • Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity. • Manages Workers Compensation claims to ensure appropriate employee care and manage costs. • Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/16/2024 02:44 PM

Job Number 24066844Job Category Food and Beverage & CulinaryLocation Courtyard Chennai, 564 Anna Salai, Chennai, Tamil Nadu, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAccountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).CANDIDATE PROFILEEducation and Experience • High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area. OR • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.CORE WORK ACTIVITIESLeading Kitchen Operations for Property • Leads kitchen management team. • Provides direction for all day-to-day operations. • Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps. • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Serving as a role model to demonstrate appropriate behaviors. • Ensures property policies are administered fairly and consistently. • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Supervises and coordinates activities of cooks and workers engaged in food preparation. • Demonstrate new cooking techniques and equipment to staff.Setting and Maintaining Goals for Culinary Function and Activities • Develops and implements guidelines and control procedures for purchasing and receiving areas. • Establishes goals including performance goals, budget goals, team goals, etc. • Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. • Manages department controllable expenses including food cost, supplies, uniforms and equipment. • Participates in the budgeting process for areas of responsibility. • Knows and implements the brand's safety standards.Ensuring Culinary Standards and Responsibilities are Met • Provides direction for menu development. • Monitors the quality of raw and cooked food products to ensure that standards are met. • Determines how food should be presented, and create decorative food displays. • Recognizes superior quality products, presentations and flavor. • Ensures compliance with food handling and sanitation standards. • Follows proper handling and right temperature of all food products. • Ensures employees maintain required food handling and sanitation certifications. • Maintains purchasing, receiving and food storage standards. • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.Ensuring Exceptional Customer Service • Provides and supports service behaviors that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Responds to and handles guest problems and complaints. • Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations. • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.Managing and Conducting Human Resource Activities • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Ensures employees are treated fairly and equitably. • Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. • Administers the performance appraisal process for direct report managers. • Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition. • Observes service behaviors of employees and provides feedback to individuals and or managers. • Manages employee progressive discipline procedures for areas of responsibility. • Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.Additional Responsibilities • Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/16/2024 02:44 PM

Dear Aspirant!We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make a great addition to our vibrant international team.Siemens founded the new business unit Siemens Advanta (formerly known as Siemens IoT Services) on April 1, 2019 with its headquarter in Munich, Germany. It has been crafted to unlock the digital future of its clients by offering end-to-end support on their outstanding digitalization journey. Siemens Advanta is a strategic advisor and a trusted implementation partner in digital transformation and industrial IoT with a global network of more than 8000 employees in 10 countries and 21 offices. Highly skilled and authoritative specialists offer services which range from consulting to craft & prototyping to solution & implementation and operation - everything out of one hand!We are looking for: Project Manager - International,• HSE (health, safety and environment) management for the complete project, with main focus on site activities.• Proactively lead changes in project scope to improve success and minimize risk to the customer and the company.• Meet with clients to take detailed ordering briefs and clarify specific requirements for the contracted scope of the project(s).• Effectively communicate project expectations to team members in a timely and clear fashion.• Estimate the resources and participants needed to achieve project goals.• Develop and deliver progress reports, proposals, requirements documentation, and presentations.• Meet budgetary objectives and make adjustments to project constraints based on financial analysis.• Maintain the relationship with the client as well as internal partners.• Perform risk management to minimize project risks.• Where required, negotiate with other department managers for the acquisition of required personnel from within the company.• Coach, mentor, encourage and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work.• Build, develop, and grow any business relationships vital to the success of the project.• Important is to understand, prepare, and implement a professional and executable project management plan. • This plan will bring the maximum momentum to the project and maximum positive energy to the team. • One of the main things you will propose is experience in proper partner management - especially at project important milestones i.e. when the engineering phase is to finish after Factory Acceptance Test (FAT) and we are to start site works including installation, test, commissioning, etc., or when Site Acceptance Test (SAT) is to be done.Use your skills to move the world forward!• Proven experience of 7+ years as a Project Manager.• Experience in multidisciplinary projects with a focus on Electrical as well as mechanical engineering.• PMP or IPMA certified / VCA VOL or ISO 45001 (formal OHSAS) safety certified• Experience in handling Data Centers projects will be an added advantage.• Preferred bachelor degree in electrical engineering or power systems engineering• Excellent client-facing and internal presentation skill.• Positive attitude, a proven ability to juggle multiple projects and multiple hats at any one time, while maintaining sharp attention to detail and having an energic and entrepreneurial approach and attitude. A passion for lifelong learning and leading change is a must!.• Solid organizational skills including attention to detail, multi-tasking skills, Advanced time management and problem-solving skill.• Proficient with Microsoft Office, Languages: Professional proficiency in English is a must.• 25% travel is required.Make your mark in our exciting world at Siemens.This role is based in Chennai, where you'll get the chance to work with teams impacting entire cities, countries - and the shape of things to come.We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.Find out more about Siemens careers at: www.siemens.com/careersFind out more about the Digital world of Siemens here: www.siemens.com/careers/digitalmindsSalary: . Date posted: 04/19/2024 08:43 PM

Job Number 24070147Job Category Food and Beverage & CulinaryLocation Courtyard Chennai, 564 Anna Salai, Chennai, Tamil Nadu, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAccountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.CORE WORK ACTIVITIESEnsuring Culinary Standards and Responsibilities are Met • Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. • Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. • Assists Executive Chef with all kitchen operations and preparation. • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. • Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. • Assists in determining how food should be presented and creates decorative food displays. • Maintains purchasing, receiving and food storage standards. • Ensures compliance with food handling and sanitation standards. • Performs all duties of kitchen managers and employees as necessary. • Recognizes superior quality products, presentations and flavor. • Ensures compliance with all applicable laws and regulations. • Follows proper handling and right temperature of all food products. • Operates and maintains all department equipment and reports malfunctions. • Checks the quality of raw and cooked food products to ensure that standards are met.Leading Kitchen Operations • Supervises and coordinates activities of cooks and workers engaged in food preparation. • Leads shifts while personally preparing food items and executing requests based on required specifications. • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Maintains the productivity level of employees. • Ensures employees understand expectations and parameters. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Ensures property policies are administered fairly and consistently. • Communicates performance expectations in accordance with job descriptions for each position. • Recognizes success performance and produces desired results.Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service. • Interacts with guests to obtain feedback on product quality and service levels. • Handles guest problems and complaints.Maintaining Culinary Goals • Achieves and exceeds goals including performance goals, budget goals, team goals, etc. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance. • Trains employees in safety procedures.Managing and Conducting Human Resource Activities • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Participates in the employee performance appraisal process, providing feedback as needed. • Brings issues to the attention of the department manager and Human Resources as necessary.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Attends and participates in all pertinent meetings.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/21/2024 09:55 AM

Job Number 24070130Job Category Sales & MarketingLocation Four Pts by Sheraton Mahabalipuram Resort & Convention Ctr, ECR-OMR Junction, ECR Rd, Chennai, Tamil Nadu, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe Marketing and Communications Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Director of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role focuses on showcasing Food and Beverage promotions, both to hotel guests and to local patrons. As part of the Marketing and Communication team, this role is fully connected into resources in their region; Marketing and Communication Managers liaise and build deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization. This role also gets to do a little bit of everything, from balancing traditional and digital marketing and eCommerce activities to contributing to public relations (PR) activities for the hotel. Success is measured by how well they help drive the sales and revenue strategy of the property, social media engagement and also by how effectively leveraged the resources around them are to create truly compelling marketing and communications campaigns.CANDIDATE PROFILE Education and ExperienceRequired: • 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 4 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred OR • 4-year bachelor's degree in Marketing, Public Relations, Business, or related major; 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising agency experience preferred.CORE WORK ACTIVITIESHotel Marketing and Advertising • Executes annual marketing plan to budget, in consultation with the GM, Food and Beverage leader, Operations leaders, Director of Marketing Communications, and cluster marketing and ecommerce teams. • Partners with Operations, Food & Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel. • Acts as the liaison between the marketing department and advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions. • Manages F&B media schedules and verifies prompt settlement of accounts. • Partners with property Revenue Management to verify correct offer loading, verifying advertisement targeting is correctly directed at relevant consumer groups • Executes email marketing, and display advertising. • Maintains frequent, active engagement with Cluster eCommerce manager to verify alignment, pull-through, and 2-way communication about the status, performance evaluation, opportunities, and issues related to online programs and initiatives. • Verifies all advertising for the hotel in digital channels is in alignment with brand voice.Social Media Content Management • Facilitates social media engagement and updating content in local digital channels (e.g., hotel website, travel sites). • Develops and executes promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels. • Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.Public Relations and Visual Asset Management • Develops a comprehensive PR plan per quarter along with agency and and executes post sign-off from GM. • Maintains a comprehensive list of local media contracts, with particular emphasis on food critics and bloggers. • Manages assigned accounts as per the media account management system. • Writes and distributes all press releases for property events, promotions, and outlets. • Manages the execution of hotel sponsored events, community/government relations activities, and press promotional activities. • Supports pull through of impactful PR strategy & activities to drive quality press coverage through media engagement, in alignment with communications objectives. • Verifies the news clippings and other online, print, and social media mention report is completed on a monthly basis for property distribution. • Manages external vendors and media agencies; works with agency partners and continent PR leader to identify strategic media buys for their hotel(s). • Surfaces and vets PR leads from the continent PR Leader regarding which are the best media to promote the hotel. • Supports the co-ordination of photography for F&B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams. • Manages photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team. • Acts as central point of contact for regionally approved local photographers for food, amenity, and property imagery; coordinates with area or cluster marketing to verify all photography adheres to brand voice.Direct Marketing and Collateral Development • Coordinates and executes Hotel and F&B printed materials. • Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner. • Assists in the production of all property, F&B display, and temporary signage in hotel public areas. • Promotes collection of competitors collateral and publicity on a monthly basis. • Manages the execution of F&B direct marketing activities. • Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA).General • Assists and manages the development, co-ordination and execution of all communications activities with a strong emphasis on property F&B promotions and campaigns. • Helps with the publication of hotel's newsletter(s). • Supports communications duties and functions as deemed necessary. • Assists in the liaison and execution of joint F&B promotions. • Works with eCommerce to verify the Hotel's website and related websites are updated on a regular basis. • Partners with Director of Marketing to create marketing plan aligned to hotel sales and revenue strategy. • Provides training and marketing leadership and act as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders. • Coordinates with property and above property eCommerce and Revenue Management teams to report success of property marketing and eCommerce performance. • Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/21/2024 10:10 AM

As an engineering manager, you will drive product and engineering impact by delivering value end to end and improving engineering efficiency in measurable ways.You will ensure that feature crews deliver with speed and quality. As an engineering manager, you will help teams resolve conflict, organize your team for efficiency, prioritize towards impact and help your team find better ways to solve problems. You will actively core, review code, create new tools and telemetry, and create plans to improve developer engagement, productivity, and product quality.As an engineering manager, you will act as an area expert. You will be expected to provide technical leadership in the team for incidents, on design and architecture. You will guide your team to improve compliance (security, privacy, accessibility). Your Independent Contributors should look up to you to solve hard technical problems.As an engineering manager manage communication and collaboration for your team by setting the right expectations with leadership, negotiating dependencies with other teams, and promptly resolving conflicts.Graduate / Post Graduate Engineering in Computer Science from premier engineering institutes of global ranking and 8+ years technical engineering experience with coding in languages including, but not limited to, C/C++, C#, Java, JavaScript, or Python.3+ years people management experience.Outstanding verbal and written communication skills with the ability to clearly communicate a vision and get people invested in success.

DESCRIPTIONAmazon Global Store (Translational Services) is looking for a seasoned Application Engineering Manager, who has strong hands-on experience in managing incidents, operational issues and driving operational excellence for large-scale services/systems. Amazon Global Store (Translational Services) enables cross-border customers to purchase products on Amazon Marketplaces with guaranteed shipping and import duty fees. We seek to provide a customized experience that allows customers anywhere in the world to buy products from all of Amazon marketplaces. Our mission is to provide a one-stop shopping experience to international customers that includes:1. Build solutions that reach customers all over the world, providing them with a world class shopping experience in their local language, payments, and currencies2. Work across all tiers leveraging Service-Oriented Architecture, mobile platforms, user experience, analytics and data mining3. Drive customer experience technology for supporting customers all over the world.4. Work closely with the business to figure out innovative solutions to help improve the customer experience.Key job responsibilitiesThis job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success. Some of the key job functions of the application support engineer are:1. Provide first level of support for handling tickets, operational issues from production services2. Provide engineering support of our incoming tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines.3. Work on maintenance driven coding projects, primarily in Perl or shell scripts, web technologies, and Java based projects.4. Read and understand complex application code and make code fixes to resolve support issues5. Software deployment support in staging and production environments.6. Develop tools and automate manual operational tasks and easy maintenance of our services.7. Build monitoring metrics dashboard, and report System health and Support status metrics.8. Work with remote development (Seattle) teams for handing-off or taking over active support issues and to create a team specific knowledge base and skill set.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONSBS in Computer Science/Engineering or equivalent industry experience.7+ years of development/technical support experience. Out of which 2+ years should be into development as an individual contributor or manager.3+ Years of team management experience.Excellent verbal and written communication skills.Strong debugging/troubleshooting skills.Ability to solve complex problems independently.Strong understanding of support processes – SLA,handling tickets, monitoring, processes and metrics.Proven ability to write scripts and automation.Understanding of the complete deployment life cycle from design, build, test and deploy.PREFERRED QUALIFICATIONSStrong focus on metrics driven and operational excellence.The ability to hire and develop great peopleThe ability to handle multiple competing priorities in a fast-paced environmentTechnical aptitude to quickly grasp complex technical issues and communicate directly with technical teams.A proven track record of taking ownership and driving results on technical projects.