Technology Risk Manager Salary in Tamil Nadu - PayScale

DESCRIPTIONCome build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching?Prime Video DigiFlex Operations is a team that relentlessly works with partners and is responsible for ingesting content using both partner facing and internal technologies. We obsess over ensuring that every search, discovery and playback interaction with Prime Video (PV) is device agnostic, defect free and results in a high engagement experience for Customers. We collaborate with stakeholders across Prime Video to define, refine and uphold PV’s Customer experience, Quality bar and metrics. DigiFlex Operations Team plays an essential role at Prime Video, ensuring that the content that powers our vision to be the premier source of global entertainment, is complete and correct.We are a group of entertainment enthusiasts based in Chennai and Costa Rica and we are passionate about ensuring all our customers around the globe have access to all the content they need, when they need it. We work closely with industry professionals, program and technology teams to ensure world-class coverage of key entertainment content, and proactively address content gaps before our customers notice them.We are looking for an analytical and results-oriented manager to help shape the future of DigiFlex Operations. This is an exciting time to join, as we scale our coverage of international content, while maintaining a high bar for timeliness and quality.As an ACES Manager for DigiFlex team, you will be responsible for strategy and execution for content coverage, quality and international expansion. You will play a vital role in driving improvements, standardizing them across sites and creating mechanisms to sustain the improvements within the region. To succeed in this role, you will have a proven track record of driving successful programs and team operations, sound business judgment, bias for process improvement and ability to think strategically and creatively, to solve problems, prioritize goals and optimize resource allocation. You will also be able to have fun and inspire fellow Amazonians in their career journey. If this sounds exciting to you, please read on.Key job responsibilitiesThis role is expected to work in a highly ambiguous environment working with varied section of internal customers (Digital Supply chain Operations, Partner Operations, Program teams, and Tech etc.) and other process Channel partners to collect the inputs, prioritize them and design a strategy, vision and mechanisms to meet the business goals. The role is expected to coach the Operations team to drive efficiency, speed, scale and quality in the processes and also expected to work with stakeholders at levels (Org Leaders, Program Leaders) in earning their trust and delivering results for the customers. The role would be responsible for communicating and driving the strategic initiatives and roadmap for ACES for Digiflex. The role is expected to have a high deep dive skills and bias for action in proactively identifying gaps and opportunities to solve complex problems/ escalations and make data driven decisions. The role would be required to create portfolio of high impact/complex programs and manage the execution of the programs, proactively identify the risks and develop mitigation plans.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS- Master's degree- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience defining program requirements and using data and metrics to determine improvements- Experience of Six Sigma/ Lean analytical techniques- Experience using data and metrics to determine and drive improvements- Finds practical and simple solutions to complex problems without sacrificing quality or core functionality- Management of a minimum of 3 employees (including payroll, performance management, work-flow assignment)- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organizationPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience building processes, project management, and schedules- Experience in content publishing, quality and data labeling- Passionate about video content, online streaming platforms, online business, e-commerce- Willingness to work in a fast-paced, challenging environment

BASIC QUALIFICATIONS- Bachelor's degree- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Strong understanding of financial principles and practices, including forecasting, financial analysis, and risk management.- Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.DESCRIPTIONThe OPTIMA team is seeking a Program Manager with expertise in budgeting and program integration. The ideal candidate will be responsible for overseeing the financial aspects of multiple projects and integrating them seamlessly into the organization's overall strategy. They will play a critical role in ensuring the successful execution of programs while maintaining financial health and adherence to budgets. Key job responsibilitiesWe at OPTIMA enable Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging cutting-edge technology alongside our operational excellence. We enable shopping feature teams deliver superior CX quality by providing them reliable and comprehensive insights and ground truth data to measure and train ML (Machine Learning) models and handle annotation and Root Cause Analysis (RCA) across 10 different languagesResponsibilities: 1. Budgeting: - Develop and maintain comprehensive financial plans for each project within the program. - Analyze financial data to provide insights and recommendations for optimizing resources and investments.- Collaborate with stakeholders and Finance teams to align financial objectives with program goals and organizational strategy. - Identify potential risks or opportunities for cost optimization. - Developing scalable and efficient budget tracking mechanisms that support a rapidly growing business. - Presenting financial summaries and business insights to senior management. - Conduct regular budget reviews and variance analyses to identify areas for improvement or corrective action.2. Program Management and Integration: - Identify dependencies and optimization opportunities between projects and initiatives, facilitating collaboration and alignment.- Implement processes and tools to streamline program integration efforts and enhance efficiency. - Resolve conflicts and remove barriers to integration, fostering a cohesive and unified approach across the organization. We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS- Master's degree- PMP- Lean Six Sigma Green / Black BeltSalary: . Date posted: 04/08/2024 09:49 PM

BASIC QUALIFICATIONS- 2+ years of software development, or 2+ years of technical support experience- Experience troubleshooting and debugging technical systems- Experience in Unix- Experience scripting in modern program languages- Bachelor's degree in engineering or equivalent.- A minimum of 36 months developing and implementing automated UiPath processes as an accredited UiPath developer.- Designing Automation process solutions in accordance with standard UiPath design principles and conventions.- Understanding of workflow-based logic and the ability to both understand a business process from a workflow diagram and to conceptualize it as an automated solution.- Configuring new RPA processes and objects using core workflow principles that are efficient, well structured, maintainable, and easy to understand.- Experience in implementing I/O automation with exposed API's and database tables- Experience in working with UiPath OrchestratorDESCRIPTIONAt Amazon, innovation drives growth and enables us to offer our customers more types of products more conveniently and at even lower prices. The Amazon Books team is seeking a Support Engineer to improve workflows, reduce manual workload through application development and process automation.The candidate will support production applications and services to ensure a positive customer experience that is inline with Amazon business objectives. They have an understanding and empathy for Amazon's customers and business objectives, particularly those aspects relevant to the team and division (where "division" is an organization which can include about 150 people).The RPA Developer will continually align their work with Amazon's business objectives and seek to deliver business value. They proactively and continually improve their level of knowledge about Amazon's business and relevant technologies. They regularly work across multiple teams to resolve issues.Key job responsibilitiesThe RPA developer will be responsible for reaching out to prospective customers to gather business requirements, creating SoP & orchestration designs, developing complex Uipath bots and managing automation delivery & maintenance.About the teamKatalyst tech team primarily focuses on automating manual process within Books operations and program team. This team creates tools/applications(operational workflows, dashboards, data validation, comparison, scraping, marketing automation, conversion tools, web apps, scheduler, file handling) aimed to reduce cost and improve quality/CX.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS- Knowledge of web services, distributed systems, and web application development- Experience with REST web services, XML, JSON- 2+ years experience in any of the programming languages like Python/Java/JS- A minimum of 12 months experience delivering using an Agile methodology, and concepts such as Minimum Viable Product.- Creating and maintaining solution documentation e.g., high level design document, process definition document etc.- Problem solving issues that arise in day to day running of RPA processes and providing timely responses and solutions as required.- Working within project planning constraints, communicating any identified project risks and issues to the delivery/project manager accordingly and providing inputs to the change control process.- Experience in working with GitHub or other code repo/version control toolsSalary: . Date posted: 04/08/2024 10:34 AM

DESCRIPTIONInterested in improving the technology and features powering Alexa? Come work on it. We are building the speech and language solutions behind Amazon Echo and other Alexa-enabled products and services.Alexa Data Services’ (ADS) mission is to provide high-quality labelled data at high-speed and low-cost for machine learning (ML) technologies. As Team Manager, you will be responsible to :• Manage & monitor performance on job or queue adherence, volume, and quality• Support hiring and training of new Associates• Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data on a periodic basis• Develop the work schedule for the week by balancing work across various workflows and/or navigating competing delivery priorities• Track quality and utilization metrics• Provide regular, formal & informal feedback to direct reports• Identify and help implement process-related improvement using methodologies s• Communicate effectivelyKey job responsibilities As Team Manager, you will be responsible for : • Manage job assignment on a day-to-day basis, monitoring performance on job or queue adherence, volume, and quality • Support hiring and training of new Associates • Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data on a periodic basis • Develop the work schedule for the week by balancing work across various workflows and/or navigating competing delivery priorities • Liaise with Program Management and other global operations team leads to manage risks & propose mitigation strategies • Track quality and utilization metrics • File and track tickets, following up on blocks to productivity • Provide regular, formal & informal feedback to direct reports • Identify and help implement process-related improvement using methodologies such as Kaizen, six sigma, or lean • Communicate effectively A day in the lifeAs Team Manager, you will be responsible to :• Manage & monitor performance on job or queue adherence, volume, and quality• Support hiring and training of new Associates• Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data on a periodic basis• Develop the work schedule for the week by balancing work across various workflows and/or navigating competing delivery priorities• Track quality and utilization metrics• Provide regular, formal & informal feedback to direct reports• Identify and help implement process-related improvement using methodologies s• Communicate effectivelyWe are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS Bachelor Degree (Any Stream) or advanced college education or experience in a Leadership or related position with management. • Proficiency in verbal and written communication skills • Experience in understanding performance metrics and developing them to measure progress against key performance indicators • Overall 7-8 yrs of work experience out of which, at least 3 yrs should have been in a team management role • Must have driven process improvements in the current rolePREFERRED QUALIFICATIONS • Experience with process improvement/quality control tools and methods • Demonstrated ability to lead diverse talent within a team, work cross-functionally, and build consensus on difficult issues • Excellent communication, strong organizational skills and very detail-oriented • Strong interest in hiring and developing people in their respective roles • Leadership experience in coaching and performance management • Experience in managing process and operational escalations • Experience with aspects of speech and language technology

BASIC QUALIFICATIONS- 4+ years of operational and/or retail management experience- 2+ years of team management experience- Knowledge of Microsoft Office products and applications (esp. MS Excel, Word) at an advanced levelDESCRIPTIONAt Amazon, innovation drives growth and enables us to offer our customers more types of products more conveniently and at even lower prices. Amazon Kindle is a revolutionary reading device and one of the most innovative businesses at Amazon. We envision wireless electronic reading experiences that embrace a physical book's simplicity and utility but take advantage of our store platform and the Kindle's ubiquitous wireless connectivity. Our vision for Kindle is to have every book, ever printed, in any language, all available in under 60 seconds from anywhere in the world. The Amazon Kindle team is seeking a CRM (Content Risk Management) Team Manager for our Kindle Books Self-Publishing Operations.Responsibilities:• Lead and supervise a team of L3 reviewers and L4 specialists. • Carry out supervisory responsibilities in accordance with the organization's policies and procedures. • Accountability for setting and meeting team operational goals. • Assign and direct work; appraise performance; reward and discipline employees; resolve problems; and address staffing needs; • Standard Operating Procedures development and roll-out, especially related to new process creation. • Leverage technology and process innovation to bring continuous improvement to the operation (scalability, efficiency, scope, etc.). • This position requires a candidate with the proven ability to drive process improvements and new process creation as well as the ability to keep pace with our growth while motivating others to meet the challenges of an extremely deadline-driven environment.Key job responsibilities• Lead and supervise a team of 15 to 20 reviewers. • Carry out supervisory responsibilities in accordance with the organization's policies and procedures. • Accountability for setting and meeting team operational goals. • Assign and direct work; appraise performance; reward and discipline employees; resolve problems; and address staffing needs; • Standard Operating Procedures development and roll-out, especially related to new process creation. • Leverage technology and process innovation to bring continuous improvement to the operation (scalability, efficiency, scope, etc.). • This position requires a candidate with the proven ability to drive process improvements and new process creation as well as the ability to keep pace with our growth while motivating others to meet the challenges of an extremely deadline-driven environment. We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS- Experience with operations, risk, fraud investigations etc.- Experience with six sigma tools and Lean techniquesSalary: . Date posted: 04/10/2024 10:16 PM

BASIC QUALIFICATIONS- 3+ years of program or project management experience- Bachelor's degree- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Experience defining program requirements and using data and metrics to determine improvementsDESCRIPTIONThe OPTIMA team is seeking a Capacity Planning Program Manager to establish and led the Capacity Planning team in OPTIMA.OPTIMA is a global team and enables Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging cutting-edge technology alongside our operational excellence. We enable shopping feature teams deliver superior CX quality by providing them reliable and comprehensive insights and ground truth data to measure and train ML (Machine Learning) models and handle annotation and Root Cause Analysis (RCA) across 10 different languagesKey job responsibilitiesWe are seeking a highly organized, detail-oriented and strategic Capacity Planning Program Manager to join our rapidly growing team. The primary responsibility of this role is to build capacity planning strategy and team globally. The ideal candidate will have strong quantitative skills, proficiency in data analysis tools, and the ability to collaborate effectively across departments. This role requires a proactive approach to anticipate needs, optimize resource allocation, and maintain operational efficiency in a dynamic environment. There would be a requirement to analyze data, forecast resource requirements, and optimize capacity to ensure efficient resource allocation and support business objectives, ensuring that we can meet current and future demands effectively.1. Capacity Planning and Site Strategy: - Analyze historical data and future resource requirements across multiple sites and programs to help plan the site strategy and employment model for the team. - Collaborate with department heads and project managers to understand upcoming staffing needs and project timelines.- Develop and maintain capacity models and projections to inform strategic decision-making. - Evaluate the impact of changes in staffing levels, project scope, or resource allocation on overall capacity. - Continuously assess and refine capacity planning processes and methodologies to adapt to evolving business needs.- Implement a culture of continuous improvement through proven methodologies- Establish scalable hiring processes that meet the needs of a multi-site operations with a broad set of skills and language requirements2. Data Analysis: - Collect, analyze, and interpret data related to resource utilization, project demand, and workforce trends.- Develop models and algorithms to forecast capacity requirements based on historical data and future projections. - Identify patterns, trends, and anomalies in data to assist the leadership in taking informed capacity planning decisions. - Track key performance indicators (KPIs) related to capacity utilization, resource availability, and project delivery.- Identify bottlenecks or resource constraints and propose solutions to mitigate risks and enhance efficiency.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedules- Master Degree from a Top Tier InstituteSalary: . Date posted: 04/12/2024 10:09 PM