Optimization Manager Salary in Tamil Nadu - PayScale

DESCRIPTIONThe Prime Video team comprises individuals who are all obsessively focused on one mission: to give consumers the world’s best-in-class digital video customer experience. Prime Video delivers an entertainment destination unlike any other — fast, reliable, personal, effortless, and delightful.We are looking for a Project Manager to join the creative production team. This role serves as a project manager for creative digital design. The ideal candidate will be skilled in timelines, creating and tracking a high quantity of marketing content, quality assurance, and providing analysis about the success of projects. They will create mechanisms for and provide quality assurance checks for creative assets, ensuring copy, templates, policy and overall visual hierarchy raises the bar. The Project Manager provides ownership and accountability and sees projects through completion. The ability to manage multiple workstreams and stakeholders is key.Strong organization and communication skills are required, as well as the ability to offer unique creative solutions, manage/negotiate the expectations of your team, your partner teams and your clients, drive high levels of design production performance in a high-velocity/high-volume work environment, and stay in active communication with the partner creative teams and external design requestors.Key job responsibilities* Resource management: resource allocation of production team given current and upcoming work.* Ability to scope new work and determine level of effort based on capacity* Establishing strong relationships with internal/external teams while managing work-streams with competing priorities. Set expectations with internal and external teams and handles prioritization for all work that comes through production team.* Coordinating with multiple teams from US to India, for ideation and scheduling.* Ability to manage multiple simultaneous projects requiring communication across time zones, organization/time management and problem solving skills* Ensure all stakeholders have up to date, day to day reports, project milestones and visibility to capacity.* Champion creative quality by creating quality assurance checks for all production work prior to finalization* Standardize and optimize process with checklists, lessons learned, business cases and documentation.* Continually work to optimize process and workflow.About the teamWe are a Shared services team that provides Amazon digital team’s flexible capacity to perform, Marketing and core operations related activities without upfront time & leadership investment of starting their own operations team and with a goal of improving the processes through optimization and standardization. We are highly placed to take tasks that are distributed across many employees, and turn them into standard work items, with SOPs, productivity measurement/improvement, and ultimately automation.Marketing Operations team, highly placed to take repetitive, low-medium complex, manual tasks that are distributed across many employees, and turns them into standard work items executed in an operational environment, with SOPs, productivity measurement/improvement, and ultimately automation.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS- 2+ years of program or project management experiencePREFERRED QUALIFICATIONS- Knowledge of Lean principles and DMAIC methodology- Experience in program or project management

DESCRIPTIONWe are looking for an experienced professional to lead an Operations team. This individual should be able to deliver in a fast-paced environment where they can impact the customer experience while simultaneously improving operations and program through their project management skills, problem solving skills, and a focus on simplification and optimization.Key job responsibilities- Brings a unique combination of resourceful, analytical, team oriented with communication and business skills and the ability to build strong relationships with key stakeholders to drive scalable and effective solutions/mechanisms.- Is motivated to work in a fast-paced environment with responsibility of business operations metrics, has a proven track record in taking responsibilities and successfully reach the output in dynamic business operations situations.- Provides the right level of information and insights to business teams, and also have a thorough understanding of processes and programs- Is able to handle ambiguity comfortably and take decisions swiftly - Uses large data sets to identify complex patterns, drive actionable outcomes resulting in operational solutions to real business problems, and relate opportunities for partnerships across Amazon.- Finds improvement opportunities and drives process and ops excellence initiatives. - Builds structured governance models that drive people, process, and improvement to optimize Customer experience end-to-end.- Support development of strategies/programs, and influence prioritization of defect elimination and improved customer experience projects across the organization.- Delivers product/program quality improvements based on data that directly or indirectly impacts the customer experience.- Drives program objectives – provides program management and defines project plans, manages implementation activities, and develops processes, documentation and communications for program/process rollout and ongoing support - Manages team, owns hiring, training, goal setting and performance management for the team members.- Contributes to the operational plan through tactical/strategic inputs for program/projects, trend analysis. Makes recommendations around investment based on customer/business impact. - Defines key performance indicators. Develops metrics and service level agreements for core programs and processes, and tracks delivery against program objectivesA day in the lifeThe individual will be managing an operations team and owning program management for that area of the business. This will include staff management, operational planning, owning success metrics, collaborating with partner teams, driving continuous improvement and innovating on customer's behalf. They will be a self-starter, comfortable with ambiguity and have a strong attention to detail. They will have the ability to influence key decision makers and drive consensus within various stakeholder teams. About the teamKindle Content Quality team is focused on ensuring that Kindle eBooks provide the highest quality as defined by customers in the eBook market segment. The team collaborates with leadership, technology as well as product teams to drive various programs aimed at improving content quality through expansion, tech improvements, and operational mechanismWe are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS- 6+ years of mentoring, leading and coaching experience- Bachelor's degree- Experience analyzing data and best practices to assess performance drivers- Experience influencing internal and external stakeholders- Experience working with engineering and product teams to define a product and bring it to marketPREFERRED QUALIFICATIONS- Managing Managers

BASIC QUALIFICATIONS- Bachelor's degree- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Strong understanding of financial principles and practices, including forecasting, financial analysis, and risk management.- Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.DESCRIPTIONThe OPTIMA team is seeking a Program Manager with expertise in budgeting and program integration. The ideal candidate will be responsible for overseeing the financial aspects of multiple projects and integrating them seamlessly into the organization's overall strategy. They will play a critical role in ensuring the successful execution of programs while maintaining financial health and adherence to budgets. Key job responsibilitiesWe at OPTIMA enable Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging cutting-edge technology alongside our operational excellence. We enable shopping feature teams deliver superior CX quality by providing them reliable and comprehensive insights and ground truth data to measure and train ML (Machine Learning) models and handle annotation and Root Cause Analysis (RCA) across 10 different languagesResponsibilities: 1. Budgeting: - Develop and maintain comprehensive financial plans for each project within the program. - Analyze financial data to provide insights and recommendations for optimizing resources and investments.- Collaborate with stakeholders and Finance teams to align financial objectives with program goals and organizational strategy. - Identify potential risks or opportunities for cost optimization. - Developing scalable and efficient budget tracking mechanisms that support a rapidly growing business. - Presenting financial summaries and business insights to senior management. - Conduct regular budget reviews and variance analyses to identify areas for improvement or corrective action.2. Program Management and Integration: - Identify dependencies and optimization opportunities between projects and initiatives, facilitating collaboration and alignment.- Implement processes and tools to streamline program integration efforts and enhance efficiency. - Resolve conflicts and remove barriers to integration, fostering a cohesive and unified approach across the organization. We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS- Master's degree- PMP- Lean Six Sigma Green / Black BeltSalary: . Date posted: 04/08/2024 09:49 PM

BASIC QUALIFICATIONS- 2+ years of team management experience- Experience an operations, project or program Manager directly managing and developing front-line managers- Knowledge of Windows desktop environment and use of Word, Excel, IE, Firefox etc.- Experience using data to influence business decisionsDESCRIPTION - Manage Testing Associates and Sr Testing Associates and will report to the Ops Manager. - Ensure delivery and process is managed well and have ability to mentor/coach the team to groom talent - Responsible for performance management of all the Associates & Sr. Associates reporting in to him/her, manage expectations of multiple stakeholders across different teams with in a program. - Be the point of contact for the team, interact with stakeholders for clarification queries/project execution/work allocation. - Able to work with multiple functions in understanding the end to process and drive improvements in the production tool. - Ability to work with devices and manage automation enabled projects - Required to onboard new projects or test scope by using known and established guidelines - Required to look at optimizations in the processes followed and bring about improvement in quality / productivity. - In addition to managing process improvements and work allocation, will also manage daily floor operations, create reports, track project/process metrics, review team's performance on regular intervals and also ensure productivity & quality deliverables are met. - Support hiring and training of new Associates - Able to present write ups and metrics for the team he/she is handling in business review meeting.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS- Experience in quality assurance/testing/mobile industry/internet of things (IoT)- Experience managing project deliverySalary: . Date posted: 04/08/2024 09:46 PM

BASIC QUALIFICATIONSB.S. in Computer Science or a related field. • 0-2 years overall technical support experience. • Experience in Java or open source based technologies. Understanding of XML based applications. • Detailed knowledge of the UNIX/Linux operating system and tools • Detailed knowledge of MySQL / MSSQL or other RDBMS. • Demonstrated skill and passion for problem solving and operational excellence.DESCRIPTION• You manage a particular domains, analyze metrics; make and monitor configuration changes and perform change management activities using existing documentation and/or mentoring. • You are responsible for execution of action items driving the projects that are handled by your managers/stakeholders • You have an in-depth understanding of the SOPs related to day-to-day tasks which involves configuration changes. Your tasks involve making configuration changes to help adapt the software systems to changing business requirements. • You make simple changes to existing code scripts and also perform code review of peer's code changes (eg: validating & suggesting optimizations, etc.) • You resolve auto-cut tickets (issues reported by stakeholders/ops) that are generated by systems when an exception threshold is breached or configuration issue is identified. • You escalate when situations require significant deviation from SOPs or when issues appear risky or difficult (eg: if a workflow is not functioning or support needed to close loop a task) • You improve your knowledge through the review of resolved tickets and SOP updates received from internal stakeholders. • You propose and implement SOP changes which help improve team productivity/impact. • You are also responsible for performing deep dive sessions and come up with suggestions to improve business metrics (eg: deep dive on metric drop, reporting gap and proposing suggestions to resolve). • You have a basic understanding of a programming or scripting language, or SQL (eg: basic knowledge of programming or SQL will help to pitch in and solve configurations and day to day blockers). • You will help onboard new team members and assist them when they encounter unexpected situations. Your verbal and written style is clear and concise. You are professional, constructive, and respectful.Key job responsibilities• You manage a particular domains, analyze metrics; make and monitor configuration changes and perform change management activities using existing documentation and/or mentoring. • You are responsible for execution of action items driving the projects that are handled by your managers/stakeholders • You have an in-depth understanding of the SOPs related to day-to-day tasks which involves configuration changes. Your tasks involve making configuration changes to help adapt the software systems to changing business requirements. • You make simple changes to existing code scripts and also perform code review of peer's code changes (eg: validating & suggesting optimizations, etc.) • You resolve auto-cut tickets (issues reported by stakeholders/ops) that are generated by systems when an exception threshold is breached or configuration issue is identified. • You escalate when situations require significant deviation from SOPs or when issues appear risky or difficult (eg: if a workflow is not functioning or support needed to close loop a task) • You improve your knowledge through the review of resolved tickets and SOP updates received from internal stakeholders. • You propose and implement SOP changes which help improve team productivity/impact. • You are also responsible for performing deep dive sessions and come up with suggestions to improve business metrics (eg: deep dive on metric drop, reporting gap and proposing suggestions to resolve). • You have a basic understanding of a programming or scripting language, or SQL (eg: basic knowledge of programming or SQL will help to pitch in and solve configurations and day to day blockers). • You will help onboard new team members and assist them when they encounter unexpected situations. Your verbal and written style is clear and concise. You are professional, constructive, and respectful.We are open to hiring candidates to work out of one of the following locations:Virtual Location - TNPREFERRED QUALIFICATIONSBig Picture: solve problems at their root, stepping back to understand the broader context • Proactive: You display energy and initiative in solving problems. You follow all possible avenues to get the job done. • Adaptable: You undertake a variety of tasks willingly. You adapt quickly to new technologies and products. You work effectively with a variety of personalities and work styles. • Handling Stress: Ability to retain composure under stressful conditions, communicates effectively with a wide array of individuals at Amazon, and gets the right things done. • Quality: You demonstrate appropriate quality and thoroughness. • Integrity: You act with personal integrity at all times. • Professional: You work within your team's process. You confront problems (even when outside your own domain), propose solutions, take ownership through to resolution or ensure a clear hand-off. You have a positive, can-do approach to work.Salary: . Date posted: 04/18/2024 09:18 AM