English Communication Trainer Salary in India - PayScale

Concentrix is an American business services company specializing in customer engagement and business performance. Concentrix was a subsidiary of SYNNEX Corporation (NYSE: SNX) since 2006 and went public as an independent company on December 1, 2020.[4]Concentrix is headquartered in Fremont, California.Role: Voice ProcessDay shifts & Rotational Shifts both availableWork from Office*Role and Key Responsibilities:** Handle customer engagement for some of the worlds biggest brands.* Responsibility for all customer-related inquiries and questions.* Achieve the target assigned within agreed timelines, adhere to quality guidelines.* Tabulate customer data into various software programs* Be a dynamic team player in a fast paced, high-energy, change-oriented environment.*Experience required:** Undergraduates & Graduates can apply.* Min. 2 years experience required* Language Proficiency : Excellent Spoken English Communication skills* People looking for customer care specialist,customer support representative,customer relations representative,call center representative,bpo executive,desktop support technician,front desk agent,guest service agent,customer success manager,personal banker,virtual assistant,customer service manager,senior customer service representative,customer specialist,service delivery officer,customer care manager,customer service analyst,customer service team lead,product support,support specialist,support associate,sales support representative,attendant,ground staff,senior customer support representative,customer representative,customer assistant,member services representative,incident manager,customer care executive,night shift.receptionist,customer service executive, customer support executive,banking,international bpo,telecaller,hotel jobs,desktop support engineer,job vacancy jobs can also applyJob Type: Full-time

DESCRIPTIONAlexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging cutting-edge technology alongside our operational excellence. By joining us, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide. Key job responsibilitiesAs part of your role, you will have the opportunity to,• Contribute to various projects involved in generating training datasets for AI models• Create content that generates text-based user input to power artificial intelligence• Validate data based on specific annotation guidelines, ensuring the accuracy and quality of the collected information• Perform data collection and curation, ultimately resulting in the generation of high-quality data that can be utilized for AI models• You will work closely with your team members and managers to drive process efficiencies and explore opportunities for automation• You will strive to enhance the productivity and effectiveness of the data generation and annotation processesWe are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDAbout the teamAlexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging cutting-edge technology alongside our operational excellence. By joining us, you will play a pivotal role in shaping the future of the shopping experience for customers worldwideWe are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS• Bachelor's degree in Science, Computer Science or English stream• 1+ years of experience in content or editorial writing• Outstanding communication skills, both written and oral, with a keen eye for detail• Strong organizational skills to effectively manage tasks and projects• Proficient in analytical thinking and problem-solving• Comfortable working in a fast-paced, highly collaborative, and dynamic work environmentPREFERRED QUALIFICATIONSPrevious experience as AI trainers, knowledge of AI and NLP, Cambridge certificationsExperience with Artificial Intelligence interaction, such as prompt generation and open AI's