Regional Account Manager Salary in Maharashtra - PayScale

Opportunity for Account Manager:ClientServicingLogicserve Digital : GhansoliExperience : 2 : 6yrsJob Description:Role:Media Planning and strategyGood communication skillsPlatform KnowledgeIdentifying cross sell and upsell opportunitiesManaging client relations and managing expectationsPrimary Skill (Mandatory Skill)AdwordsMedia planningMedia strategyFacebookGood communication skillsIF interested share the details mentioned below ExpCurrent CTCExp CTCNotice PeriodNotice period post NegotiationCurrent OrganizationReason for LeavingCurrent Residential Location

Additional Information Manager / Sr. Manager -Revenue ManagementJob Number 24059638Job Category Revenue ManagementLocation Le Méridien Mahabaleshwar Resort & Spa, 211 / 212 Mahabaleshwar - Medha Road, Mahabaleshwar, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARY Manages rooms and function space inventory and ensures inventory is allocated and restricted properly to maximize revenue and profits for hotels in the market. Responsible for building rates, packages and hotel sales strategy information in the hotel(s)' inventory systems. The position makes pricing and positioning recommendations for market hotels. Conducts analysis of revenue, profit and demand associated with hotel rooms and space inventory. Position contributes to forecasts, budgets, weekly and daily projections. Position critiques sales strategy effectiveness and prepares historical and future analysis of revenue and profit opportunitiesCANDIDATE PROFILE Education and ExperienceA degree in a relevant business discipline preferred or demonstration of equivalent work experience.CORE WORK ACTIVITIESExecuting Revenue Management Projects and Strategy • Manages room authorizations, rates and restrictions. • Manages function space authorizations, restrictions and rental. • Manages rooms inventory to maximize cluster rooms revenue. • Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue. • Releases group rooms back into general inventory and ensures clean booking windows for customers • Ensures that the hotel(s) sales strategies are effectively implemented in the reservation system and the inventory system. • Prepares sales strategy critique. • Monitors transient and group inventory daily to ensure straight-line availability and maximization of revenue potential for all brands. • Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate. • Supports cluster selling initiatives by working with all reservation centers. • Uses reservations system and demand forecasting systems to determine, implement and control selling strategies. • Ensures property diagnostic processes (PDP) are used to maximize revenue and profits. • Initiates, implements and evaluates revenue tests. • Ensures compliance and participation in company promotions and eCommerce channels • Ensures all hotels follow brand strategies that will maintain and/or increase the hotel(s) revenue per available room (RevPAR) and revenue per available square foot (RevPAS). • Understands the working relationship between sales, reservations and property management systems. • Participates in periodic regional reviews • Promotes and protects brand equity. • Achieves and exceeds goals including performance goals, budget goals, team goals, etc. • Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions. • Establishes long-range objectives and specifying the strategies and actions to achieve them. • Demonstrates knowledge of job-relevant issues, products, systems, and processes. • Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.). • Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.Analyzing and Reporting Revenue Management Data • Compiles information, analyzes and monitors actual sales against projected sales. • Creates long range forecast for rooms and catering by segment and updates forecast every period. • Creates weekly forecast for property operations and staffing purposes • Conducts sales strategy analysis and refines as appropriate to increase market share for all properties. • Maintains accurate reservation system information. • Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. • Generates updates on transient segment each period. • Assists with account diagnostics process and validates conclusions. • Provides revenue analysis functional expertise to general managers, property leadership teams and market sales leaders. • Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space - for prescribed timeframes • Prepares revenue and profit opportunity analysis. • Manages all revenue, profit and demand data associated with rooms and function space • Develops and/or uses analytical tools and systems to maximize revenues and profit. • Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. • Analyzes information and evaluates results to choose the best solution and solve problems. • Using computers and computer systems (including hardware and software) to, set up functions, enter data, or process information. • Generates and provides accurate and timely results in the form of reports, presentations, etc.Building Successful Relationships • Proactively develops constructive and cooperative working relationships with others, and maintains them over time. • Acts as a liaison, when necessary, between property and regional/corporate systems support. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/05/2024 01:56 PM

BASIC QUALIFICATIONSBachelor's, MBA would be preferred but not mandatoryDESCRIPTIONAmazon has one of the largest & most trusted shipping networks in India (ATS). We want to extend the benefits of these shipping services to D2C brands and SMBs for their own business to help them serve their customers better & in turn grow their business. This role will be responsible for managing and growing B2B relationships with our key shipper accounts.We are seeking a street-smart, result-oriented candidate with e-commerce/ B2B sales and business development experience and preferably from the shipping & logistics industry. Candidate should be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities and changing landscapes. One should be collaborative, but equally data-driven and analytical. The individual should constantly strive to expand our understanding of the metrics and industry.You will need to create an understanding of the product and target market and create your account management strategy to retain and grow shippers and win business volume from them. Additionally, you will be responsible for maintaining positive shipper relations by managing critical input levers.Key job responsibilities• Deliver positive experience to assigned shipper accounts and win volume (#Shipments and Revenue) and hygiene parameters• Develop your individual account management strategy at a shipper-level• Understanding and reinforcing the value proposition and creating joint business plans with shippers• Action proactive and reactive measures on key business parameters like operations, claims, and receivables• Follow the standard operating processes to scale the working of the function.• Help refine the business value proposition using local knowledge, secondary research and past dataWe are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDPREFERRED QUALIFICATIONSGood communication, critical thinking, analytical skills, client facing experienceSalary: . Date posted: 04/10/2024 10:08 PM

BASIC QUALIFICATIONS• The right person will possess 12+ years of experience in account management experience in working with enterprise accounts in the large Banking space. • Consistently exceeded key performance metrics. • A good knowledge of the domain is key to success. • Demonstrated ability to engage and influence C-level Banking executives across both business and IT • Technical competencies in the areas of cloud computing, IT infrastructure, banking application ISVs and enterprise software.DESCRIPTIONDo you have the business savvy and the technical background necessary to help establish Amazon as a key technology platform provider? Amazon Web Services India Private Limited is leading the next paradigm shift in computing and is looking for world-class candidates to join our-enterprise business.As an Enterprise Account Manager for AWS India, your responsibilities will include building and driving the strategy to increase adoption, and market penetration in large BFSI accounts into build long-term business and marketing opportunities. The ideal candidate will possess a business development/sales background that enables them to engage at all levels of a customer and partner organisation, including C-levels of the business and IT. He/She will also demonstrate a sound technical competency focused on the IT landscape and cloud computing. He/she should be a self-starter who is prepared to develop and execute against a coverage plan business objectives.Key job responsibilities• Develop long-term strategic relationships with key companies at the C-levels of Business & IT• Work closely with the Channels team to ensure that AWS India is the partner's preferred cloud computing platform across all service lines.• Maintain an accurate forecast and various business reports.• Create & articulate compelling value propositions around AWS services.• Possess the technical ability to explain (not implement) Cloud Computing, infrastructure solutions (Server, Storage, DC Services) & Internet architectures (firewalls, load balancers, etc).• Prepare and give business reviews to the senior management team.• Ensure customer satisfactionA day in the lifeResearch and preparation for the day's customers meetings and calls. Collaborate with Cross functional teams on pitches and demos for,- Customer meeting(s) and customer cadence calls- Stakeholder mapping- Ensure high standards and maintain SFDC hygiene- Ensure timely communication with External and Internal stakeholdersAbout the teamThis team is responsible for driving revenue, adoption, and growth from enterprise-level customers. The team interacts with leading companies and believes that world-class support is critical to customer success. AWS also partners with a global list of customers that are building mission-critical applications on top of AWS services.We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDPREFERRED QUALIFICATIONS• Preferably Engineer / MBA A technical background in engineering, computer science, or MIS a plus • A good understanding of partner ecosystem and organizational structures in Indian banks is a plus• Ability work with regional partners and Global systems integrators alike. • Ability to orchestrate both internally and externally to drive large opportunities to drive transformational outcomes with patience & long term outlookSalary: . Date posted: 04/16/2024 09:10 AM

We are looking for a Regional Security Manager for the Asia Pacific Region based in Mumbai, India to join our team at Innomotics - A Siemens Business. Your change engine.Motors and drives are our business, redefining reliable motion from check-time per day to uptime per lifecycle, from simply on/off to everything smart in between. Our most powerful engine: more than 15,000 dedicated experts, doers, colleagues. For them, engineering the future means keeping businesses in motion - in e-motion. We are the "we" in power - and we can empower you.15,000 and counting. Are you looking for the stability of an established global player with the lean, innovative spirit of a mid-size hidden champion? That's us! Are you looking to shape entire industries with a future-proof portfolio of more sustainable, energy efficient solutions? Deal, let's go!What part will you play? Serve as a focal for business, having a local understanding of the company's business footprints, thus contributing to the overall decision-making processes. Act ss the security advisories to the Innomotics, APAC&ME leadership, with regards to related topics requirements and standards. You will act as a regional point of contact for security topics. You will advise business units and regional companies in the development and implementation of risk-based protection concepts. You develop site protection concepts for production sites and small locations. You will coordinate the incident and crisis management and support the responsible managers with adequate preventive and preparatory measures. You will develop travel & project security concepts and support in case of a security incident. In case of criminal acts, you conduct investigations and implement crime prevention measures. You conduct situation and intelligence analysis based on security provider information. You develop executive and event protection concepts and support during the event. Implement awareness measures for the protection of the economy. Support the management in coordinating business continuity management. Furthermore, you will develop regulations and work aids. You will support the further development and networking within Innomotics. You will record the establishment and maintenance of relevant contacts with authorities in the areas of security, foreign policy, disasters and civil protection as well as international security service providers. Networking with similar departments of other companies You will assist the Asia Pacific and Middle East Security Community to develop and train all vital resources in the build-up of the respective region-companies Crisis Management Plan. Your profile. You are a Graduate/Postgraduate, with experience in Security & Crisis Management. You bring 10+ years of proven experience. You were able to gain many years of security experience in an internationally active company. You also have additional training in specialist areas such as security management, crisis management, business continuity, risk management. You gained experience in creating security situation assessments, strategic analysis and the development of forecasts based on provider information. You have proven knowledge and practical experience in applying strategic analysis on the global development of the security situation and assessing security providers. You have experience in consulting at C-level for security topics. In the past, you had the opportunity to work in international teams. You are characterised by your high intercultural competence/sensitivity. You are willing to travel worldwide - also to crisis areas and to take on tasks at night/on weekends and in crisis situations. Business fluent English skills round off your profile. What we offer. 2 to 3 days of mobile working per week as a future global standard Attractive remuneration package Development opportunities for both personal and professional growth Make your mark in our exciting world. #JoinReliableMotion #TeamInnomotics As an equal opportunity employer, we are happy to consider applications from individuals with disabilities. Jobs at Innomotics - if you would like to find out more about jobs & careers at Innomotics.Salary: . Date posted: 04/16/2024 02:01 PM

Smart infrastructure from Siemens makes the world a more connected and caring place - where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions.WE'VE GOT QUITE A LOT TO OFFER. HOW ABOUT YOU?Achieve Service sales objectives by providing independent sales coverage of assigned accounts or within assigned territory Sales person with holistic approach in scanning market for business opportunities, devise strategies to tap unexplored service markets, new and existing customers and applicationsLead an assigned team, responsible for overseeing daily operations in the Sales departmentInteraction with customer, building funnel, preparation of bids, responsible for costingCandidate should willing to travel as per business requirement in rest of Maharashtra locations like Nashik, Nagpur, Aurangabad & Goa.Position is intended for individuals experienced in sales and who have demonstrated effective use of selling skills and have constantly achieved / exceeded forecast over a sustained period of time Primarily manages sales territory with periodic supervision and assistanceWhen necessary, requests/received a assistance in handling situation which require either greater or different experience or knowledge as needed.We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in across Gender, LGBTQ+, Abilities & Ethnicity. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination, and help us shape tomorrowFind out more about Smart Infrastructure at: https://new.siemens.com/global/en/company/topic-areas/smart-infrastructure.html and about Siemens careers at: www.siemens.com/careers.Salary: . Date posted: 04/17/2024 09:20 PM

Job Number 23180921Job Category Sales & MarketingLocation JW Marriott Mumbai Sahar, IA Project Road, Mumbai, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.CANDIDATE PROFILE Education and Experience• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.CORE WORK ACTIVITIESBuilding Successful Relationships that Generate Sales Opportunities • Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for sales opportunities. • Manages and develops relationships with key internal and external stakeholders. • Provides accurate, complete and effective turnover to Event Management.Managing Sales Activities • Participates in sales calls with members of sales team to acquire new business and/or close on business. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue • Identifies new business to achieve personal and location revenue goals. • Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Closes the best opportunities for the location based on market conditions and location needs. • Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.Providing Exceptional Customer Service • Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. • Services our customers in order to grow share of the account. • Executes and supports the company's customer service standards. • Provides excellent customer service consistent with the daily service basics of the company. • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/17/2024 10:12 AM

BASIC QUALIFICATIONS• The right person will possess 12+ years of experience in account management experience in working with enterprise accounts in the large Banking space.• Consistently exceeded key performance metrics.• A good knowledge of the domain is key to success. • Demonstrated ability to engage and influence C-level Banking executives across both business and IT • Effective presentation skills and the ability to articulate complex concepts to cross-functional audiences. • Technical competencies in the areas of cloud computing, IT infrastructure, banking application ISVs and enterprise software. • Excellent verbal and written communications skills are a must, as well as the ability to work effectively across internal and external organizations. • Ability to engage banking executives across levels and navigate organizational processes to drive changeDESCRIPTIONDo you have the business savvy and the technical background necessary to help establish Amazon as a key technology platform provider? Amazon Web Services India Pvt Ltd is leading the next paradigm shift in computing and is looking for world-class candidates to join our-enterprise business.As an Enterprise Account Leader for AWS India, your responsibilities will include building and driving the strategy to increase adoption, and market penetration in large Banking accounts to build long-term business and marketing opportunities. The ideal candidate will possess a business development/sales background that enables them to engage at all levels of a customer and partner organisation, including C-levels of the business and IT. He/she should be a self-starter who is prepared to develop and execute against a coverage plan business objectives. This is a high visibility role needing to engage CXOs of Banks as well as leverage internal executives to drive transformational outcomes for large banks in the long term.Key job responsibilities• Develop long-term strategic relationships with key companies at the C-levels of Business & IT• Work closely with the Channels team to ensure that AWS India is the partner's preferred cloud computing platform across all service lines.• Maintain an accurate forecast and various business reports.• Create & articulate compelling value propositions around AWS services.• Possess the technical ability to explain (not implement) Cloud Computing, infrastructure solutions (Server, Storage, DC Services) & Internet architectures (firewalls, load balancers, etc).• Prepare and give business reviews to the senior management team.• Ensure customer satisfactionA day in the lifeResearch and preparation for the day's customers meetings and calls. Collaborate with Cross functional teams on pitches and demos for,- Customer meeting(s) and customer cadence calls- Stakeholder mapping- Ensure high standards and maintain SFDC hygiene- Ensure timely communication with External and Internal stakeholdersAbout the teamThis team is responsible for driving revenue, adoption, and growth from enterprise-level customers. The team interacts with leading companies and believes that world-class support is critical to customer success. AWS also partners with a global list of customers that are building mission-critical applications on top of AWS services.We are open to hiring candidates to work out of one of the following locations:Gurugram, HR, IND | Mumbai, MH, INDPREFERRED QUALIFICATIONS• Preferably Engineer / MBA A technical background in engineering, computer science, or MIS a plus • A good understanding of partner ecosystem and organizational structures in nationalised banks is a plus • Ability work with regional partners and Global systems integrators alike. • Ability to orchestrate both internally and externally to drive large opportunities including RFPs, to drive transformational outcomes with patience & long term outlookSalary: . Date posted: 04/22/2024 10:50 PM

BASIC QUALIFICATIONS• The right person will possess 12+ years of experience in account management experience in working with enterprise accounts in the large Banking space. • Consistently exceeded key performance metrics. • A good knowledge of the domain is key to success. • Demonstrated ability to engage and influence C-level Banking executives across both business and IT • Effective presentation skills and the ability to articulate complex concepts to cross-functional audiences. • Technical competencies in the areas of cloud computing, IT infrastructure, banking application ISVs and enterprise software. • Excellent verbal and written communications skills are a must, as well as the ability to work effectively across internal and external organizations. • Ability to engage banking executives across levels and navigate organizational processes to drive changeDESCRIPTIONDo you have the business savvy and the technical background necessary to help establish Amazon as a key technology platform provider? Amazon Web Services India Private Limited is leading the next paradigm shift in computing and is looking for world-class candidates to join our-enterprise business.As an Enterprise Account Manager for AWS India, your responsibilities will include building and driving the strategy to increase adoption, and market penetration in large BFSI accounts into build long-term business and marketing opportunities. The ideal candidate will possess a business development/sales background that enables them to engage at all levels of a customer and partner organisation, including C-levels of the business and IT. He/She will also demonstrate a sound technical competency focused on the IT landscape and cloud computing. He/she should be a self-starter who is prepared to develop and execute against a coverage plan business objectivesKey job responsibilities• Develop long-term strategic relationships with key companies at the C-levels of Business & IT• Work closely with the Channels team to ensure that AWS India is the partner's preferred cloud computing platform across all service lines.• Maintain an accurate forecast and various business reports.• Create & articulate compelling value propositions around AWS services.• Possess the technical ability to explain (not implement) Cloud Computing, infrastructure solutions (Server, Storage, DC Services) & Internet architectures (firewalls, load balancers, etc).• Prepare and give business reviews to the senior management team.• Ensure customer satisfactionA day in the lifeResearch and preparation for the day's customers meetings and calls. Collaborate with Cross functional teams on pitches and demos for,- Customer meeting(s) and customer cadence calls- Stakeholder mapping- Ensure high standards and maintain SFDC hygiene- Ensure timely communication with External and Internal stakeholdersAbout the teamThis team is responsible for driving revenue, adoption, and growth from enterprise-level customers. The team interacts with leading companies and believes that world-class support is critical to customer success. AWS also partners with a global list of customers that are building mission-critical applications on top of AWS services.We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDPREFERRED QUALIFICATIONS• Preferably Engineer / MBA A technical background in engineering, computer science, or MIS a plus • A good understanding of partner ecosystem and organizational structures in Indian banks is a plus• Ability work with regional partners and Global systems integrators alike. • Ability to orchestrate both internally and externally to drive large opportunities to drive transformational outcomes with patience & long term outlookSalary: . Date posted: 04/22/2024 10:50 PM

Job responsibilitiesDirects the daily activities related to staffing and specialist preparedness. Accountable for implementation of strategic initiatives relative to product strategy as well as staffing and specialist support. Work in partnership with technical counterparts to ensure that appropriate tools and strategies are effectively implemented within the operation.Anticipate evolving client needs and develop strategies to meet those needsDirectly responsible for the team performance, ensuring staff is appropriately trained and supported. Ensure that the team has the tools necessary to maximize the timely and complete resolution of client interactions while meeting client satisfaction standards.Evaluate and execute appropriate staffing plans in order to achieve site and product SLA goals. Directly shapes client service strategies and execution including the communication and administration of strategic initiatives. Works on cross-regional and cross-functional teams and initiatives.Ability to recognize and avert risks to the bank on payment and client data protection related matters and responsible for managing applicable operational risk. Ensures that annual goals are delivered within budget and implements plans to support long-term business objectives. Works with other functional areas to ensure seamless delivery to customers. May coordinate cross functional or operational resources.Manage the daily processes regarding the investigation of customer inquiries. This would include overseeing the prioritizing and distribution of work performed by the team.Required qualifications, capabilities, and skillsDevelop a high-performing team. Identify staff development needs while providing timely feedback. Review the development and performance management plans for all team members.Maintain, update, analyze and report on production statistics. Review trends and provide recommendations to improve client satisfaction, efficiency, and control.Review and make recommendations to sales and product managers on opportunities to improve products and/or delivery of service.Ensure risk and escalation procedures are adhered to at all times.Perform regular reviews of policies and procedures assuring new processes or process changes are documented and that all processes are tested regularly according to risk management guidelines.Responsible for leading and managing multiple projects.Works directly with senior managers globally to identify technology, resource and/or process needs. JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/Disability/VeteranAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 04/22/2024 10:23 PM