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Delivery Operations Manager Salary in Maharashtra - PayScale

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Job Number 24066912Job Category Food and Beverage & CulinaryLocation Moxy Mumbai Andheri West, Plot No 711, New Link Road, Opp. City Mall, Andheri West, Mumbai, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.CORE WORK ACTIVITIESManaging Day-to-Day Operations • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.Leading Food and Beverage Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Ensures and maintains the productivity level of employees. • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. • Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. • Ensures compliance with all applicable laws and regulations. • Ensures compliance with food handling and sanitation standards. • Ensures staff understands local, state and Federal liquor laws. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Establishes guidelines so employees understand expectations and parameters. • Monitors alcohol beverage service in compliance with local laws.Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. • Empowers employees to provide excellent customer service. • Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. • Handles guest problems and complaints. • Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. • Ensures corrective action is taken to continuously improve service results. • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. • Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).Managing and Conducting Human Resource Activities • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. • Ensures employees are treated fairly and equitably. Strives to improve employee retention. • Ensures employees receive on-going training to understand guest expectations. • Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Strives to improve service performance. • Ensures recognition is taking place across areas of responsibility.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Assists servers and hosts on the floor during meal periods and high demand times. • Recognizes good quality products and presentations. • Supervises daily shift operations in absence of Assistant Restaurant Manager. • Oversees the financial aspects of the department including purchasing and payment of invoices.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Moxy is for Play. Seriously. The energetic and stylish alternative to the typical hotel experience, Moxy is designed for always-on guests seeking fun new experiences in the hotel and city they're in. Our lively communal spaces and energetic Crew help guests have a good time by creating moments of spontaneous playfulness. Moxy Crew take work seriously, but they never take themselves too seriously. They delight in creating a light and playful atmosphere, and are warm and friendly to those around them, welcoming all. We're looking for people who: love doing it all, always think outside the box, enjoy chatting it up with guests, live in the now but know what's next, and have high energy and a do-it-yourself attitude.If you're someone who is thoughtful, spirited and loves serving up huge doses of fun, then take a look at our jobs and see if anything catches your eye. In joining Moxy Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/16/2024 03:43 PM
Rooms Division Manager
Marriott International, Navi Mumbai, Any
Job Number 24066146Job Category Rooms & Guest Services OperationsLocation Marriott Executive Apartments Navi Mumbai, D-33, Turbhe, Navi Mumbai, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for the management and coordination of all Rooms area departments (including Front Office, Engineering/Maintenance and Housekeeping) and managing staff. Plans, develops, implements and evaluates the quality of property's guest rooms. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals. The position ensures that the Rooms division meet the brand's standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department.CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.CORE WORK ACTIVITIESSupporting the Management of Rooms Division Activities • Champions the brand's service vision for product and service delivery. • Communicates a clear and consistent message regarding departmental goals to produce desired results. • Makes and executes the necessary decisions to keep property moving forward toward achievement of goals. • Monitors and promotes room rates, specials, and promotions at the residence. • Monitors expected arrivals and departures. • Coordinates and makes preparations for group activities. • Runs and reviews critical information contained in Rooms division reports. • Operates all department equipment as necessary and reporting malfunctions. • Ensures employees have the proper supplies and uniforms. • Understands night audit procedures and being able to comprehend and utilize reports as necessary. • Understands and complies with loss prevention policies and procedures. • Assists in ensuring the property's crisis management plan is followed as applicable.Managing Profitability • Analyzes service issues and identifies trends. • Works with Rooms division teams to develop an operational strategy that is aligned with the brand's business strategy and leads its execution. • Reviews and audits expenses.Managing Revenue Goals • Monitors Rooms division sales performance against budget. • Reviews reports and financial statements to determine Rooms division performance against budget. • Reviews Rooms division occupancy & rate, wages and controllable expenses. • Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.Ensuring and Providing Exceptional Customer Service • Demonstrates and communicates key drivers of guest satisfaction for the brand's target customer. • Delivers excellent customer service throughout the customer experience and encourages the same from other employees. • Reviews guest feedback with leadership team and ensures appropriate corrective action is taken. • Coordinates and communicates event details both verbally and in writing to the customer and property operations. • Creates an atmosphere in the Rooms division that meets or exceeds guest expectations. • Responds to and handles guest problems and complaints. • Uses personal judgment and expertise to enhance the customer experience. • Stays available to solve problems and/or suggest alternatives to previous arrangements. • Interacts with guests to obtain feedback on product quality and service levels. • Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Ensures that employees understand expectations and parameters for Room division duties.Managing and Conducting Human Resources Activities • Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results. • Interviews applicants as needed. • Ensures employees are treated fairly and equitably. • Ensures that regular, ongoing communication is happening in the Rooms division (e.g., pre-shift briefings, staff meetings). • Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees. • Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results. • Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance. • Solicits employee feedback, utilizes an "open door policy" and reviews employee engagement results to identify and address employee problems or concerns. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. • Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. • Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/16/2024 03:11 PM
Data Center Design Manager, Data Center Engineering
Amazon, Mumbai, MH, IN
DESCRIPTIONAs a Data Center Design Manager you will be part of a global engineering leadership team, comprised of highly effective Architects, Structural, Civil, Mechanical, Electrical, and Control Engineers. AWS drives the engineering on our capacity delivery projects. This unique vantage point allows the Design Managers to maintain a close connection with project details and drive project outcomes. You will have impact on the design direction and ability to improve design delivery for all India projects, while establishing design procedures and protocols for the development of future systems. This role is an opportunity to collaborate with many facets of the AWS organization, external engineering resources and regulatory agencies.Amazon’s Data Centers are industry leading examples of innovation in the areas of space utilization, energy efficiency, and cost effectiveness. We are known for our speed to market and reliability. This role sits within the global team responsible for the design and operation of critical Data Center facilities located throughout the world. Our Design Team is on the forefront of creating and delivering the most innovative products to our customers; and are known for being a diverse and upbeat team that is changing the face of Cloud Computing. We continue to grow and are looking for team members that can support our speed to market, raise the bar, and have a desire for professional growth and continuous learning. Amazon’s work environment is unique in every aspect and offers an exceptional opportunity for the right candidate. At Amazon we highly support continued learning opportunities and focus on continued employee development.Key job responsibilities- Leading a team of engineers in the design of data center critical infrastructure systems- Facilitating weekly meetings with internal engineer resources, internal customers and external consultants to address design issues, design coordination, meet design milestones and escalate as needed.- Driving process improvements and process implemention - Creating and tracking metrics related to cost, quality and duration of design as well as collecting data from construction and commissioning teams as designs are implemented.- Establishing capital project design budgets, contributing to complex business cases for existing region and new region deployment.- Collaborating with AWS finance teams to secure funding for projects.- Working in partnership with AWS Engineering leads to schedule engineering resources and influence design changes based on internal customer needs.- Partnering with internal customers to establish project scope, schedule and deliverables.- Managing document controller’s workflow and audit of deliverables- Managing the interfaces, stakeholders coordination and have oversight on follow-through from DD to design, to construction to operations across project life cycle- Driving the pre/post construction permit/statutory approvals as required by respective jurisdictions- Managing the design submittals process during construction in coordination with construction team, contractors, external design consultant, other stakeholders We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDBASIC QUALIFICATIONS- Bachelors Degree in Engineering or Architecture- Minimum of eight (8) years professional experience in data center or mission critical facility design with basic fundamental knowledge of multi-disciplinary mission critical systems, design process, per-construction requirements and the construction process- Minimum of two (2) years of Project Management or Project Lead experience including RFQ/RFP process, selecting engineering teams, developing budgets, coordinating multiple consultant teams and facilitating meetingsPREFERRED QUALIFICATIONS- Professional Engineering or Architectural License- Experience directly related to data center design, construction, operations, and/or facility maintenance- Direct experience with design or construction administration of a multi-disciplinary infrastructure projects - Direct experience with delivering data centers design projects, including procurement and commissioning of facilities- Functional knowledge of industry standards, environmental codes, building codes and safety standards including International Building Code- Ability to communicate complex technical issues to senior leadership or non-engineers, develop basic business case financial projections and create performance metrics- Direct experience in negotiating with regulatory agencies regarding departures from building code and construction change orders- Working Knowledge of Sharepoint, BIM/Revit, MS Project, Salesforce and Procore software
Area Manager - GSF Delivery, Amazon Fresh
Amazon, Pune, Any
BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysDESCRIPTIONArea Managers are responsible for all budgetary, people development and operations objectives of our Amazon Fresh Fulfillment Center Additional responsibilities include managing and leading a team of Team Leads, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center. Ø Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan.Sets / clarifies requirements and expectations for Area Managers. Ø Measures performance, provides feedback, and holds Team leads accountable for their performance and the performance of their departments.Ø Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. Ø Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives. Ø Able to address operational and personnel issues affecting functional area. Ø Surface issues with potential to affect multiple functional areas, along with ideas for solutions, to Sr. Ops, General Manager and / or HR.Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department. • Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. • Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals. • Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. • Proactively identify and lead process improvement initiatives and Lean tools We are open to hiring candidates to work out of one of the following locations:Pune, MH, INDPREFERRED QUALIFICATIONS- 1+ years of performance metrics, process improvement or lean techniques experience- 1. MS OfficeSalary: . Date posted: 04/22/2024 10:51 PM
Contracts Manager
, mumbai, mumbai city, IN
Requisition ID:274382:Relocation Authorized:National/International : Single:Telework Type:Full:Time Office/Project:Work Location:MumbaiCompany Overview:Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the worlds infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place. Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact.We serve the Infrastructure; Nuclear, Security and Environmental; Energy, and Mining and Metals markets. Our services span from initial planning and investment, through start:up and operations. Core to Bechtel are our values : ethics, safety, quality, people, culture, relationships, innovation and sustainability, and our covenants : integrity, respect, collaboration, trust, and delivery. They are what we believe, what customers can expect, and how we deliver.Bechtel India is a global operation that supports execution of projects and services around the world. Working seamlessly with business line home offices, project sites, customer organizations and suppliers, our teams have delivered more than 125 projects since our inception in 1994.Our offices in Gurgaon, Vadodara and Chennai will grow significantly and sustainably with exciting career opportunities for both professionals and young graduates who are passionate about creating a cleaner, greener, and safer world; building transformational infrastructure; making decarbonization a reality; and protecting people and the environment.Project Overview:Bechtel is seeking to work with a major Indian corporation to provide Project Management Consultant (PMC) Services and Engineering Procurement and Construction Management (EPCM) Services for offsites and utilities (OSBL) for a multi:billion:dollar upgrade / expansion of their existing petrochemical facilities in India. The PMC Services will be led out of India with personnel deployed in Mumbai region, the project sites in India, as well as several key contractor locations across India. The EPCM Services for OSBL will be led out of Bechtel's India offices. Both scopes are substantial with multi:million job:hours estimated across both scopes.Summary:Manages the contracts function for a project from inception through completion. Functional scope includes development of the project contracts strategy, administration of the prime contract between Bechtel and its Customer, (sub)contract formation, (sub)contract administration, and claims. Manages Contracts staff assigned to the project.Job Dimensions::Supervision Received:Reports directly to the Project Manager:Receives technical and functional guidance from the responsible Manager of Contracts:Supervision Exercised:Provides operational direction, technical and functional guidance to the project contracts and claims personnel and other personnel in the performance of contracts or claims tasks as found with Project Management, Construction and Procurement.:Contacts:Maintains contact with other Contracts Management personnel and Functional Managers:Legal and Risk Management to obtain and provide information regarding contract issues:Customer representatives and contracts staff and contracting company managersEssential Job Duties::Develop the contract strategy for the project based on applicable laws and Bechtel's license(s) in the executing location(s), Customer requirements, and the overall project execution strategy considering project risk, pricing, scope, and schedule. Use the contract strategy to prepare and implement the project contract execution plan.:Provide support and guidance to the Pro