Customer Experience Manager Salary in Thane - PayScale

We at Smart Infrastructure Division in Siemens Ltd. is one of the top tier global suppliers of products, systems, solutions, and services for the efficient, reliable, and intelligent transmission and distribution of electrical power. As the trusted partner for the development and extension of an efficient and reliable power infrastructure that industry and the portfolio they need. JOIN US! WE MAKE REAL WHAT MATTERS. THIS IS YOUR ROLE. System Designing and Application Engineering for MV AIS panels (Domestic + Exports). Main responsibilities: Overall coordination for MV AIS Panel orders with sales, engineering, factory and customer including following Key Responsibilities: 1) Techno-commercial contract review 2) Coordination with Engineering for submission of Drawings and other engineering documents to customer 3) Getting drawing approval from customer 4) Claim submission and negotiation with customer 5) Cost and overall milestone monitoring throughout the order execution 6) Close coordination with Factory and logistic for scheduling of orders 7) Coordination with customer for FAT and dispatch related activities 8) Coordination for Post dispatch service activitiesCandidate should possess: Good knowledge about medium voltage power distribution system and protection system for AIS panels Knowledge of IS/IEC standards applicable for MV systems. Should have CRM development skill and negotiation skill. Good Communication skill Capable to interact independently with client for technical discussions. Prior experience in customer handling functions will be added advantage. Education: : B.E. / Diploma in Electrical Engineering with minimum 4 to 5 Years of Experience WE'VE GOT QUITE A LOT TO OFFER, HOW ABOUT YOU? We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow.Salary: . Date posted: 03/28/2024 09:46 PM

Job profile:Sales of Siemens Process Instrumentation product family (Pressure transmitters, Level transmitters, Flowmeters, Weighing products and Valve positioners)Increase touch time with customers in regionImprove relation with customers in allocated geographical territoriesHow do I qualify for this job?B.E or BTECH (Instrumentation / Electronics )Candidate should have good knowledge of customer base in PuneCandidate should have experience of 3-5 / 8-10 years in Process Instrumentation productsCandidate should have good reputation amongst Pune customersCandidate should have very good command over written and spoken EnglishCandidate should have very good presentation skillsCandidate should have good command on MS excel, word, PPT.Candidate should have great interpersonal skills and should be able to work in a TeamSalary: . Date posted: 03/28/2024 09:15 PM

Business Development Manager- Factory AutomationThis position is responsible for Factory Automation Business Development in India,Key responsibilities, and expectations-1. An enabler to develop and implement Factory Automation products & systems business opportunities within & between organization. To work out strategies and Initiatives to retain leading position of Factory Automation business, which will have an impact at pan India level.2. Responsible for growth in OI & Revenue- Customer centric approach to maximize FA OI & revenue through DI sales channels.3. Domain/Vertical knowledge- Leading FA business development responsibilities of an assigned Industrial vertical at Pan India basis. Meeting vertical customer & extending support to vertical sales team to maximize SOW.4. Planning and implementing the marketing & promotion strategy. Workshop & presentation to top accounts, CXO connect & presentation to key customers & consultants.Other key responsibilities5. Value proposition & skill set to propose optimized configuration w.r.t competition as well as past knowledge of Automation system business (either process or factory) especially of PLC or DCS, Scada & HMI. 6. Profitability of business- Customer Price Development & ensuring profitability of assigned business responsibilities.7. Knowledge & Leading business transformation initiatives- Factory Automation as a bridge between IT & OT platform, an objective to enhance software business, security in Automation systems & Digitalization in FA. Creating a base for FA digitalization business with sales team.8. Mapping the market, identifying growth verticals and customers therein. Developing market transparency with the use of Sales force.9. Sound knowledge of competitor Automation portfolio. Competitor mapping in terms of their G2M, Partner network, Local initiatives, and strategies.10. You will play a key role to interface with global HQ on accounts of various topics- adaption of global initiatives, implementation of master plan etc.11. Growth mindset & quick ability to recover from setbacks.Prerequisite1- Strong sales acumen, minimum 12-14 years of sales/business development experience of Industrial Automation portfolio. 2- Education: B.E (Electronics / Electrical/ Instrumentation) , M.B.A/PGDM in marketing will be an added advantage.3- The candidate should have excellent communication skills in English. Good communication in the national language (Hindi) and local language may be an added advantage. 4- Learning Agility - The candidate must be willing to learn and keep him / her self-updated about Siemens Products, technical & software tools.Salary: . Date posted: 03/28/2024 09:12 PM

Siemens Digital Industries is an innovation and technology leader in industrial automation and digitalization. In close collaboration with our partners and customers, we are the driving force for the digital transformation in the discrete and process industries. Every day we push the boundaries of what is possible like developing state-of-the-art high-speed trains and intelligent robots. Therefore we need Ambassadors for new insights, hardworking storytellers, and passionate captivators in marketing and sales who make our customer relationships strong. We'll open up endless possibilities for you to do just that; make the important things a reality! What you would be doing? He / She is responsible for business development Identification of potential areas for growing Low Voltage Motors business Providing techno-commercial support to sales offices in generating business from OEMs and projects for Low Voltage Motors Realize and execute cost optimization for higher winning rate and profitability Driving Go to Market strategies of LV Motors. Competitor analysis, Won-Lost Analysis etc. to define suitable actions and provide required inputs to the team. Required Knowledge and Skills - Strong technical knowledge of Motors and applications. Should have a sound understanding of electrical and mechanical aspects of motor, understanding of VFD's. Sound knowledge and understanding of BIS standards on Motors. Adapt to continually upgrade product know how w.r.t new releases of products and its versions. Quickly learn new tools and put to use. Learn and apply internal processes. Other requirements - Ability to work in a fast-paced, team oriented, and continuous improvement environment for effective problem solving and tasks executed in a timely manner. Good communication and analytic skills required. Strong ownership, and collaborative skills required. Should possess excellent computer skills. The job requires need based travel across India. How do you qualify for the role? Experience - 10-12 Years of Experience preferred. Qualification : B.E from recognized and reputed University of India. B.E in Electrical preferred. Salary: . Date posted: 04/02/2024 03:28 PM

Siemens Digital Industries is an innovation and technology leader in industrial automation and digitalization. In close collaboration with our partners and customers, we are the driving force for digital transformation in the discrete and process industries. Digitalization is already changing all areas of life and existing business models. Responsible for driving the product sales for Industrial Networking, Wireless, Security portfolio from Digital Connectivity and Power from assigned accounts in PT&D, defence, Infrastructure vertical.Should have good knowledge on industrial networking technologies & protocols which are applicable in PT&D, defence, Infrastructure vertical market.Should have good knowledge in handling large OEMs/EPC/Endusers.Manage & improve Sales funnel/ CRM with existing & new customers. Spec-in solutions through active engagements with customers/consultants. Develop monthly Sales forecast.Liaise and collaborate with business development and presales teams to develop customer development plan for all key accounts (Retention & Conversion)What else do I need to know?Industrial Communication and Networking - proven, effective products. Whether you are looking to scale your network's security, improve availability, or future-proof your infrastructure for the years to come, we have a portfolio of solutions to help you achieve your aims. By using SCALANCE and RUGGEDCOM network components, we assist as you navigate digital transformation.B.ETelecommunications/Electricalengineer with minimum 8-10 years of experience in portfolio sales of industrial networking portfolio.Good understanding of eco-system of projects in vertical markets such as Energy, Metro Rail, Mainline Rail, electrification, Defense, Airports & logistics.Excellent collaboration and communication skills & familiar with active networking portfolio, IT/OT applications, cables & connectivity.Salary: . Date posted: 04/04/2024 02:12 PM

At Siemens Energy, we can. Our technology is key, but our people make the difference. Brilliant minds innovate. They connect, create, and keep us on track towards changing the world's energy systems. Their spirit fuels our mission.Our culture is defined by caring, agile, respectful, and accountable individuals. We value excellence of any kind. Sounds like you?We currently have an exciting opportunity for Sales Support Manager for Order execution, in Transformer Works Airoli, Navi MumbaiRole:Reporting to the Marketing Head the candidate would:• Work as an Order Manager and lead the process of order execution including drawing approval, stage inspections and site co-ordination activities.• Direct engagement with customers for day-to-day Project execution process and for Project Reviews. • Documentation of MIS which reflects on time execution status, Site commissioning status, Transportation, Customer satisfaction, NCC management.• Preparation of project schedule documents, commercial review data and tracking of cost and milestones for the same • Preparation & Presentation of Project Review to Marketing Head and Management. • Working independently on assigned Project with complete responsibility for its profitability & schedule.The successful candidate will be a highly motivated and engaged individual, having good communication skills, who has willingness to perform and further having growth mindset to work as independent Project Manager. He should have ability to work with different cross functional teams to overcome hurdles, dispute resolution, and provide guidance for smooth execution of Projects.This role is based at Mumbai, but occasionally you may have to travel for discussions and negotiations at customer's place.What is required to qualify?MS Office knowledge (Word, Excel, PowerPoint, and Outlook)Team Player, with a strong customer focus, Reliable, organized, with good communication skills.Be flexible to take charge of assigned activities.Experience: 10+ years in the Transformer industryQualification: Electrical Diploma / DegreeWe don't need superheroes, just super minds:This role is based in " Airoli, Navi Mumbai", where you'll get the chance to work with teams impacting entire cities, countries - and the shape of things to come.We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business needs. Bring your curiosity and imagination and help us shape tomorrow.Salary: . Date posted: 04/10/2024 02:20 PM

At Siemens Energy, we can. Our technology is key, but our people make the difference. Brilliant minds innovate. They connect, create, and keep us on track towards changing the world's energy systems. Their spirit fuels our mission.Our culture is defined by caring, agile, respectful, and accountable individuals. We value excellence of any kind. Sounds like you?Job title: Business Development Manager - Large Power TransformersWe're looking for talented individuals with the skills and vision to build better tomorrow. Join our acquisition team and work towards offering our Transformers built with the latest technology in our state-of-the-art manufacturing facility.The Challenge• To Keep pace with the Market and competitionThe Candidate1. You should be a graduate/Diploma in Electrical / Mechanical engineering2. Excellent analytical skills 3. Communication Skills, Result and quality orientation, Customer orientation4. Preferably having experience of Transformer industry segment5. Well versed with the competition situation in Transformer Market6. Well versed with the customers in Domestic & Export Market7. Excellent Presentation skills8. Experience of 5 to 10 years especially in Business Development in Transformer Industry.This role is based at Mumbai, but occasionally you may have to travel for discussions and negotiations at customer's place.We don't need superheroes, just super minds:This role is based in "A", where you'll get the chance to work with teams impacting entire cities, countries - and the shape of things to come.We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business needs. Bring your curiosity and imagination and help us shape tomorrow.Salary: . Date posted: 04/10/2024 02:20 PM

Corporate Travel ManagerWe're looking for the makers of tomorrow - a hardworking individual who is ready to come on this journey with Siemens to transform entire industry, cities and even countries. Get to know us from the inside, develop your skills on the job and work at the groundbreaking of Corporate.We are looking for Supply Chain Management professional who specializes in Ground Transport and Employee Transport Management.Know more about this Role: -You will have responsibility for strategic sourcing to drive immediate & long term improvements in Cost to Serve & Service Delivery Quality of ground transportation for Siemens' employees in India, Bangladesh, Sri Lanka & Nepal region. You will report to Head of Mobility Services within Siemens Supply Chain - Mobility Services. This is an individual contributor position with no direct reporting employee/s.You will collaborate with the Commodity Manager, Customer Value Manager and Global Travel Management team, to develop and drive a transport services function. For this you will be introducing technology to optimize efficiencies, optimize cost, fulfill local business needs, and support the highest levels of service and traveler satisfaction.The ideal candidate for this role will be experienced in supplier relationship and performance management with a regional/global scope. We are looking for someone with experience with spot rental and employee transport. You should be well equipped with industry trends to identify opportunities to optimize cost & quality of service delivery to internal stakeholders.This position demands innovation and the ability to optimally manage multiple projects simultaneously. A highly motivated individual with strong organizational skills will excel in our dynamic environment with a truly collaborative team.Commodity Management - Updating and implementing Siemens' commodity strategies across multiple businesses. Ability to manage big data. Translating analytics and market intelligence into opportunities and strategies. Managing supplier performance and the resolution of customer service partner concerns, multiple sub-commodities including ground transport, accommodation, parking, dining financial auditing and supplier invoice reconciliation. Travel and transport industry networking, development, and market expertise. Expertise in time and resource management. Assertive and able to hold project team accountable to meet deadlines. Mobility as a Service - Oversight of complete ground transport operations for the business from selection of competent vendors to running of smooth operations. This includes spot rental, monthly rentals, on - demand cabs, vehicles for the expats & CXOs and employee transportation. Work closely with partners to maintain high Customer Value Management (CVM) & build effective & efficient solutions based on opportunities identified. It shall require collaborating and aligning with Local, regional, and global commodity management and cross-functional departments. You bring in around 8-10 years of work experience in Supply Chain Management with at least 3 years in Mobility Services Procurement.You must be a graduate, post-graduate or a professional qualification/certification in SCM shall be preferred. Strong negotiation skills and legal / contract management experience Knowledge of and experience in Asian marketplace. An effective communicator with strong negotiation skills using multiple channels to engage conversation and positive change. You need to be a team player, expressive and sensitive to stakeholders.Experience in creating and conducting RFQs, developing sourcing strategies and performing market analytics. Proficiency in MS Office & MS Project with strong Excel skills. Experience with analytics software (e.g. Tableau). Excellent interpersonal and communications skills in English language (verbal and written) including dynamic presentations. Age 35 years & below. You have a digital attitude, grounded, transparent, hardworking and have a vibrant personality & friendly attitude, Positive, inspiring, and motivating person with passion and drive.Make your mark in our exciting world at Siemens.This role is based out of Navi Mumbai. You'll also get to visit other locations in India and beyond, so you'll need to go where this journey takes you. In return, you'll get the chance to work with teams impacting entire cities, countries - and the craft of things to come.We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us shape tomorrow.Find out more about Siemens careers at: www.siemens.com/careersSalary: . Date posted: 04/15/2024 08:44 PM

BASIC QUALIFICATIONS- Bachelor's degree or equivalentDESCRIPTIONAmazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and launched it online in 1995. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department. • Area Managers are responsible for all budgetary, people development and operations objectives for one functional area of our Fulfillment Center (Inbound or Outbound). Additional responsibilities include managing and leading a team of Process Assistants, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center. Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan.Sets / clarifies requirements and expectations for Process Assistants. Measures performance, provides feedback, and holds Process Assistants accountable for their performance and the performance of their functions. Leverages the Area Managers and Process Assistants by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area. Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives. Able to address operational and personnel issues affecting functional area. We are open to hiring candidates to work out of one of the following locations:Thane, MH, INDPREFERRED QUALIFICATIONS- 3+ years of Amazon (blue badge/FTE) experienceSalary: . Date posted: 04/18/2024 10:11 PM

"We at Smart Infrastructure , a trusted partner of Siemens Ltd. is one of the top tier global suppliers of products, systems, solutions, and services for the efficient, reliable, and intelligent transmission and distribution of electrical power. We are also responsible for the development and extension of an efficient and reliable power infrastructure. JOIN US! WE MAKE REAL WHAT MATTERS. THIS IS YOUR ROLE"Job Overview : The Customer Service Coordinator will play a crucial role in ensuring smooth operations and exceptional customer service delivery. The ideal candidate will have strong organizational skills, excellent communication abilities, and a proactive approach to problem-solving. Reporting to the Regional Service Manager, the Customer Service Coordinator will be responsible for material planning, revenue tracking, service agreement contract renewals, team leadership, and administrative tasks related to third-party employees.Key Responsibilities : Collaborate with the team to develop monthly revenue plans and track progress throughout the month.Manage service agreement contract renewals and track SAC revenue progression.Coordinate with Pondy, US, and Zug factories for material planning and movement.Provide leadership to the Backoffice team members responsible for preparing manual QES and feeding data to SCM team for vendor negotiation and selection.Oversee administrative activities related to third-party employees, including salaries, expense reports, onboarding, and relieving processes.Conduct service reviews with Territories to ensure customer satisfaction and identify areas for improvement.Monthly PPM activity planning and coordination with CCD team.Breakdown calls tracking, following up with Service engineers for closure. Service agreement contract stock review.Qualifications : Electrical or Elctronics background Diploma or Bachelor, preferably MBA in Operations.Proven experience in a customer service or coordination role, preferably in a manufacturing or service industry.Strong analytical skills with the ability to track and analyze data accurately. Excellent communication and interpersonal skills.Ability to work effectively in a fast-paced environment and prioritize tasks accordingly.Proficiency in Microsoft Office Suite and experience on SAP is preferred.Leadership experience or qualities with the ability to motivate and support team members."WE'VE GOT QUITE A LOT TO OFFER, HOW ABOUT YOU?We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us shape tomorrow"Salary: . Date posted: 04/19/2024 08:42 PM