We are looking for the right people - people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world's largest providers of products and services to the global energy industry.Under direct supervision, this position is a transitory training role for development to a Technical Professional. The incumbent will be transitioning from the field to the office:based position, and may perform both field and office duties concurrently as allowed by a rotational schedule. This status should not exceed 4 to 6 months duration. Responsible for learning the development and implementation of drilling fluids, completion fluids and/or Surface Solutions system recommendations, the work process procedures, and the wellbore management practices used in providing a complete wellbore and waste management solution to the client. Provides secondary/primarily remote supervision of the Field Service Representatives or Service Supervisors assigned to the project. Oversees the post:well audit process and is responsible for delivering to the client all information relevant to the management of the wellbore construction process. Job tasks, correctly performed, impact indirectly on cost containment, efficiency, profitability or operations. High School diploma or equivalent required, undergraduate degree preferred and 5 years of experience in rig site drilling fluids, completion fluids or Surface Solutions management which includes experience in the administration of all sub product line rigsite operations, application of critical thinking abilities to recognize and solve problems independently, development of recommendations for Wellbore and Waste Management procedures, oversight and optimization of the solids control equipment configuration, and supervised completion of the post:well audit.Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.LocationGuru Hargovindji Marg,Mumbai,,400059, IndiaJob DetailsRequisition Number: Experience Level:Experienced HireJob Family:OperationsProduct Service Line:BaroidFull Time / Part Time:Full TimeAdditional Locations for this position:Compensation InformationCompensation is competitive and commensurate with experience.

Field Service Rep. I : Drilling Fluids

, mumbai, IN

We are looking for the right people - people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world's largest providers of products and services to the global energy industry.Under strict supervision, works directly with both fluids and equipment supervisors and technical professionals to gain a better understanding of rig operations, company products and services; fluids, separation, and waste management technologies. Completes formal training program in fluids chemistry, volume and hydraulics calculations, routine and specialized testing, separation equipment theory and application, and learns to provide well site service to customers. Learns to operate, maintain and optimize Baroid equipment including testing, separation, and waste management equipment. Learns to adequately prepare and track inventory of palletized and bulk products and equipment spares at the rig site based on the drilling program and anticipated conditions. Assists with interpreting results of routine and specialized testing in order to provide technical solutions. Assists in the operation of some separation and waste management equipment and has knowledge of how such equipment affects overall fluid performance. Complies with health, safety and environment regulations in all aspects of job performance. Performs in a professional manner as a Halliburton representative with clients. Learns how to maintain good working relationships with operator's representative and rig personnel. High school diploma or equivalent required. No previous work experience is required. Completion of a Bachelor's Degree in STEM (Science, Technology, Engineering and Mathematics) or other related Bachelors Degree program is preferred.Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.LocationGuru Hargovindji Marg,Mumbai,,400059, IndiaJob DetailsRequisition Number: Experience Level:Entry:LevelJob Family:OperationsProduct Service Line:BaroidFull Time / Part Time:Full TimeAdditional Locations for this position:Compensation InformationCompensation is competitive and commensurate with experience.

Customer Service Representative

, mumbai, IN

SYX Services Pvt ltdSYX Services Private Limited is a subsidiary of a US based company called Global Industrial Company (NYSE: GIC). We are registered under the Companies Act, 1956, and provide information technology services solely to Global Industrial Company and its subsidiaries located in the United States and Canada. Our operations started in July, 2011 and we are now a 70:member team comprised of Java developers, SAP professionals, .net developers, Oracle developers, a creative team and a Web Chat team. For over 70 years Global Industrial Company through its operating subsidiaries has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North AmericaKey Responsibilities- Address inbound customer questions and concerns arriving and chat- Own the entire interaction with that customer and provide total resolution for their needs- Work with other Global Industrial associates, product managers, and partners to gather information, resolve customer needs, and improve processes- Investigate and resolve customer inquiries related to their orders or shipments- Update systems and document all interactions with customers, associates, and partners- Provide order status, check inventory, schedule returns, file shipping claims, notate accounts, troubleshoot problems, handle complaints, and assist with billing inquiriesCompetencies and skillsDuties and Requirements:- Efficiently and professionally communicate with customers and assist them with their needs- Strong email handling and active listening skills- Excellent written communication and comprehension- Skilled at consistently providing outstanding customer service and following through on responsibilities or promises made to customers- Independent decision:making skills with the ability to handle and resolve complex issues- Conversational, patient and confident demeanor with a positive attitude- Ability to stay composed and objective with an angry customer, and de:escalate issues as needed- Motivated to create and perpetuate a team environment in the workplace and among other associates- Demonstrated ability to complete projects and assignments accurately in a fast:paced environment- Ability to use Windows based systems, email and chat programs, and familiarity with CRM systems and practicesQualifications- 2+ years previous customer service experience in an email based contact center- High school diploma or GED- Experience in a performance:based or metric:driven environmentImportant Facts- This is a combination work from home and in office position- Our email / chat team is available 24 hours a day, 7 days a week- You must have full time availability- Overtime might be required during the week or over the weekend- When working from home you must have an internet connection with a minimum of 10 mbps to handle simultaneous voice and data transmission

Data Center Technician, Data Center Operations (DCO)

Amazon, Mumbai, MH, IN

DESCRIPTIONData Center Operations designs, installs & maintains the world’s largest Cloud Computing Infrastructure. We are looking for skilled Data Centre Operation Technician at Amazon Data Services India Private Limited (“ADSIPL”) with a passion for technology to help us expand AWS Cloud offerings to the next level.To keep up with this demand on both disk and network capacity, we continue to expand our Data Centers in India. Also, our content delivery AWS service, CloudFront, has expanded its Data Centers presence by over 50% worldwide in the last 12 months and are expecting to increase by a similar number over the next 12 months. This requires talented people to build & manage. We hope it is you! Come and work for the world’s most Customer Centric Company. The location for this job to be discussed, as there may be opportunities in several India locations.The Opportunity: Data Centre Operation Technician This role is a unique opportunity to work in some of the most cutting-edge data centers in the world. ADSIPL’s data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in India.A Data Centre Operation Technician at ADSIPL, expectation from role are:• You work as part of the Operations team, whose primary responsibility is the maintenance and upkeep of the data center infrastructure.• your role and responsibilities include, but are not limited to, server rack installation, hardware break-fix on various components, troubleshooting network issues also responding to emergent situations that affect operational stability.• You may be the primary contact point for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Technical Operations) and external service partners (Hardware Vendors, Contractors, Service Providers among others).• You will work and meet SLAs against assigned trouble tickets via a directed workflow, be the first line touch point for hardware troubleshooting and technical issues.• You perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.• You participate in team meetings for metric analysis and to discuss achieving daily/weekly goals.• You possess knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge• You contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment.• More experienced technicians may assist in training less experienced members of the team.* This position also has a physical component requiring the ability to lift & rack equipment up to 20kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.* This role involves covering 24x7 shift rotationWe are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDBASIC QUALIFICATIONS- 2+ years of computer hardware troubleshooting and repair experience- 1+ years of computer networking experience- High school or equivalent diplomaPREFERRED QUALIFICATIONS- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure