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Installation Engineer Salary in Maharashtra - PayScale
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Customer Support Engineer
, mumbai, IN
At Oxford Instruments, we enable the world's leading industrial companies and scientific research communities to image, analyse and manipulate materials down to the atomic and molecular level. At Plasma Technology, we provide tools for the engineering of micro: and nano:structures, with customers using our process solutions to research and produce materials and semiconductors vital for everything from medical devices and diagnostics, to electric cars and quantum computers.Primary Purpose: Support PT's customers in India and overseas on new tool installs, achieving process acceptance, upgrade, warranty support, process support and billable service, based in Bangalore or ChennaiKey Responsibilities::Perform installation and upgrades of systems and software at customer sites. This will involve domestic and overseas travels.:Process and Hardware commissioning: Demonstrate process performance of tools installed at customer's sites as per Process Acceptance Specification agreed and achieve system acceptance. This will involve domestic and overseas travels.:Perform preventative maintenance and breakdown visits at customer sites. :Provide technical troubleshooting and liaison with customers.:Working closely with others, ensure that OIPT equipment is fully functional and available for customer use with respect to hardware and process.:Warranty Support: maintain and sustain the warranty tools, troubleshoot and repair the warranty tool issues.:Billable Service: carry out billable service and training on 'out of warranty tools'. :Ensure all work is carried out in accordance with the Company's Health and Safety, ISO 9001 Quality, and all other compliance SystemsTypical Performance Measures::Meet targeted numbers of new tool installs within a certain period of time and spec..:Meet targeted numbers of billable upgrades and PMs within spec..:Meet good customer satisfaction on warranty support.:Follow up the reporting and documentation requirements for every service activity.:Stocks and materials RMA assistance.Education / QualificationsA relevant engineering degree. EE or ME engineering preferred.Significant hardware experience on semiconductor equipment.Professional Skills/ Abilities:Ability to read electrical and mechanical schematics, fault find and implement corrective actions.:Familiar with Vacuum and RF components operating mechanism and theory. :Prefer the work experience with either Ion Beam (Deposition or Etch) or PECVD / ICPCVD / ALD or RIE / ICP tools.:Process knowledge on deposition and/or etch, if have below any two processes capability, that will be better.:Ion Beam (Deposition and / or Etch):Deposition: PECVD, ICP CVD and ALD:Etch: RIE, ICP:RIE, DRIE, ALE.:Prefer skills in Thin film measurement techniques (e.g. SEM, stress and RI):Excellent all:round communication and negotiation skills in English.Personal Qualities::Able to work independently, self:motivated, can work effectively with little supervision.:Excellent written and oral communication, with the ability to articulate, present and report on technical or complex issues clearly and succinctly.:Team player who makes the best use of the contributions that can be made by others, and has the ability to work constructively with others.:Able to accept feedback and modify approach as required.:Willing to take responsibility and own accountability.:Willing to take challenges and accept to travel frequently.All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability.We encourage applications from people of all backgrounds and would ask you to get in touch if you are concerned about any barriers you feel you may be facing in your application process with us.Note to recruitment agenc
Service Support Coordinator
, mumbai, IN
At Oxford Instruments, we enable the world's leading industrial companies and scientific research communities to image, analyse and manipulate materials down to the atomic and molecular level. With a sixty:year history, and fourteen Queen's Awards for Enterprise, our world:class products and technologies are helping our customers to address the greatest challenges of the 21st century.Business Location: OI MumbaiRole:Service Support Coordinator Reports to:India Country DirectorDirect Reports:NonePrimary Purpose:To support the daily operations of the Service team.Key ResponsibilitiesPT : Service Support:Generate service quotes form BPC and quote works .:Keep service opportunities CRM up to date :Respond and follow up with customers for anything related to service PO's , quote requests .:Coordinate /follow up with UK factory for timely delivery of spares etc .:Coordinate between customer and UK for any service PO :Maintain and keep updated service spares inventory :Generate and update service calls on CRM Undertake any other tasks or responsibilities in line with the scope and level of responsibility of the role, which might reasonably be required.NA : Service Support:Maintain log of Annual Maintenance Contract (AMC). :Sent reminder to service engineers at the end of contract period. Follow up for Visits and reporting for the pending visits.:Arrange for the Hard copy of Invoice, Contractors bill or similar Docs, courier the same with info on POD to customer:Follow up on pending payment and coordinate with Accounts for overdue invoices.:Keep a track of completed installations and create a database for sending AMC at the end of warranty period.:Create a log of Warranty Period for each new Installation.:Create RMA, coordinate, follow up with Logistics. Arrange delivery to customer, engineer on site. :Follow up with Accounts on raising the invoice and submit / mail the copy to concern dept.:Submission of AMC contract and follow up for AMC Renewal PO.:Create USD / INR quote for common spares like cables, Controllers, Screen etc.:Create log to promote Upgrades like PC / SW etc:Align with marketing UK and keep Concern Sector lighthouse customers on upcoming webinars etc:Support events : EMSI , BTNT send invite to all customers:Maintain Local stocks and update inventory.Person Specification : Essential requirements unless statedEducation / Qualifications Good general education, Fresh Graduate : Bachelor of Commerce Professional Skills/ Abilities::A good understanding of MS Office (Excel, Word, Powerpoint):Practical experience of using accounting and administrative systems:Excellent communication skills:Working knowledge of Tally ERP would be advantageous.Personal Qualities:Self:starting, diligent and enthusiastic. :A professional approach to working independently and managing own time.:Good communication skills, both written and spoken.:Strong team work ethic and willingly supports and encourages other team members.:High degree of concentration and attention to detail:Focused on excellent customer service.:Positive and enthusiastic attitude to challenges, and flexibility to cope effectively with changes to specifications or priorities.All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability.LI:NA1
Data Center Technician, Data Center Operations (DCO)
Amazon, Mumbai, MH, IN
DESCRIPTIONData Center TechnicianData Center Operations designs, installs & maintains the world’s largest Cloud Computing Infrastructure. We are looking for skilled Data Centre Operation Technician at Amazon Data Services India Private Limited (“ADSIPL”) with a passion for technology to help us expand AWS Cloud offerings to the next level. To keep up with this demand on both disk and network capacity, we continue to expand our Data Centers in India. Also, our content delivery AWS service, CloudFront, has expanded its Data Centers presence by over 50% worldwide in the last 12 months and are expecting to increase by a similar number over the next 12 months. This requires talented people to build & manage. We hope it is you! Come and work for the world’s most Customer Centric Company. The location for this job to be discussed, as there may be opportunities in several India locations. The Opportunity: Data Centre Operation Technician This role is a unique opportunity to work in some of the most cutting-edge data centers in the world. ADSIPL’s data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in India. A Data Centre Operation Technician at ADSIPL, expectation from role are:• You work as part of the Operations team, whose primary responsibility is the maintenance and upkeep of the data center infrastructure.• your role and responsibilities include, but are not limited to, server rack installation, hardware break-fix on various components, troubleshooting network issues also responding to emergent situations that affect operational stability.• You may be the primary contact point for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Technical Operations) and external service partners (Hardware Vendors, Contractors, Service Providers among others).• You will work and meet SLAs against assigned trouble tickets via a directed workflow, be the first line touch point for hardware troubleshooting and technical issues.• You perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.• You participate in team meetings for metric analysis and to discuss achieving daily/weekly goals.• You possess knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge• You contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment.• More experienced technicians may assist in training less experienced members of the team. * This position also has a physical component requiring the ability to lift & rack equipment up to 20kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines. * This role involves covering 24x7 shift rotation We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDBASIC QUALIFICATIONS- Knowledge of IT system hardware and network concepts- Knowledge of fiber optic and copper cabling standards, testing equipment and troubleshooting methodologiesPREFERRED QUALIFICATIONS- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
Controls Engineer - AWS, India - APJC Controls Deployment Team
Amazon, Mumbai, MH, IN
DESCRIPTIONAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We at, Amazon Data Services India Private Limited (ADSIPL), is looking for exceptional individuals to join Controls team as Controls Engineer within its Data Centres, responsible for the building automation systems. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The ideal candidate will possess a /construction management, mechanical, electrical or technology background that enables him/her to undertake the challenges of sophisticated controls platforms and a demonstrated ability to think broadly and strategically in aligning building controls and automation with the larger objectives of the business. Role Responsibilities and Requirements: - Understanding of: electrical diagrams, control diagrams, building operations, control circuits, industrial HVAC. - Ability to ascertain customer needs to help develop scope and specifications. - Ability to manage scope of work relative to the site specifics and customer needs. - Ability to manage engineering to determine the scope of work relative to the design intent of the customer needs. - Ability to read and interpret specifications and implementing those specifications as they apply the work environment. - Development of control panel BOM’s. - Development of ISA sheets for temperature, level, flow, and pressure transmitters along with ISA sheets for control valves, positioners, analytical, and various other types of instrumentation. - Development of drawings for control panels, power distribution, junction boxes. Included in the drawings are the general arrangement, internal layout, schematics and interconnection and wire diagrams. - Development of logic diagrams in the International Automation format for complex logic devices such as Programmable Logical Controller and Distributed Control System. - Preparation of cable, routing plans and schedules. - Performing inspects, testing, and commission of the facility systems. - Work individually and as part of a team to develop new products, support existing products, test and evaluate equipment. - Provide technical assistance as needed to internal customers. - Coordinate work internally within the department and externally with other departments to ensure on-time completion of projects within budget. - Manage service contracts with various vendors.We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDBASIC QUALIFICATIONS - B.S. in Electrical or Mechanical Engineering, Engineering Technology, HVAC, or other related engineering degree, OR 5+ years related experience, or an equivalent combination of education and experience. - 2+ years of experience in project coordination with multiple teams or vendors to meet project requirements. - 3+ years of experience with installation, configuration, or servicing, one or more of the following products; Siemens: Apogee, Honeywell: Building Controls, Trend: Building Controls, Schneider Electric: PowerLogic/Struxureware, Rockwell Automation: FactoryTalk, Tridium: Niagra, Eaton: Foreseer, ABB: Decathalon, Johnson Controls: Metasys - Windows Power User skill set, proficient with Microsoft Office Suite, and project management software. - Must be business proficient in English.PREFERRED QUALIFICATIONS - Demonstrated understanding of engineering documentation, electrical diagrams, and standard operating procedures. - Strong interpersonal skills and the ability to work both independently and in a team environment. - Excellent organizational and problem-solving skills. - Demonstrated success in leading teams in construction or development environment. - Ability to manage multiple (3-12) stakeholder deliverables, requirements, and navigate difficult situations. - Demonstrated experience developing and justifying budgets, and managing financial performance. - Experience managing capital projects ranging from $50K to $10M. - Demonstrated experience developing, managing, or validating performance specifications and requirements. - Ability to communicate to vendors and make decisions using industry standard knowledge (Controls theory, protocols Modbus / BACnet, mechanical / electrical systems, passive infrastructure). - Demonstrated experience expanding Controls knowledge base – new systems, technology, etc. - Experience working in data centers or other critical facilities. - Project Management Professional (PMP). - Willing to travel domestically and internationally. - Meets/exceeds Amazon’s leadership principles requirements for this role. - Meets/exceeds Amazon’s functional/technical depth and complexity for this role. - Business proficient in Hindi.
Data Center Technician, Data Center Operations (DCO)
Amazon, Mumbai, MH, IN
DESCRIPTIONData Centre Operation Technician, IndiaData Center Operations designs, installs & maintains the world’s largest Cloud Computing Infrastructure. We are looking for skilled Data Centre Operation Technician at Amazon Data Services India Private Limited (“ADSIPL”) with a passion for technology to help us expand AWS Cloud offerings to the next level. To keep up with this demand on both disk and network capacity, we continue to expand our Data Centers in India. Also, our content delivery AWS service, CloudFront, has expanded its Data Centers presence by over 50% worldwide in the last 12 months and are expecting to increase by a similar number over the next 12 months. This requires talented people to build & manage. We hope it is you! Come and work for the world’s most Customer Centric Company. The location for this job to be discussed, as there may be opportunities in several India locations. The Opportunity: Data Centre Operation Technician This role is a unique opportunity to work in some of the most cutting-edge data centers in the world. ADSIPL’s data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in India. A Data Centre Operation Technician at ADSIPL, expectation from role are:• You work as part of the Operations team, whose primary responsibility is the maintenance and upkeep of the data center infrastructure.• your role and responsibilities include, but are not limited to, server rack installation, hardware break-fix on various components, troubleshooting network issues also responding to emergent situations that affect operational stability.• You may be the primary contact point for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Technical Operations) and external service partners (Hardware Vendors, Contractors, Service Providers among others).• You will work and meet SLAs against assigned trouble tickets via a directed workflow, be the first line touch point for hardware troubleshooting and technical issues.• You perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.• You participate in team meetings for metric analysis and to discuss achieving daily/weekly goals.• You possess knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge• You contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment.• More experienced technicians may assist in training less experienced members of the team. * This position also has a physical component requiring the ability to lift & rack equipment up to 20kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines. * This role involves covering 24x7 shift rotation We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDBASIC QUALIFICATIONS- Knowledge of IT system hardware and network concepts- Knowledge of fiber optic and copper cabling standards, testing equipment and troubleshooting methodologiesPREFERRED QUALIFICATIONS- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
Data Center Technician, Data Center Operations (DCO)
Amazon, Mumbai, MH, IN
DESCRIPTIONData Center Operations designs, installs & maintains the world’s largest Cloud Computing Infrastructure. We are looking for skilled Data Centre Operation Technician at Amazon Data Services India Private Limited (“ADSIPL”) with a passion for technology to help us expand AWS Cloud offerings to the next level.To keep up with this demand on both disk and network capacity, we continue to expand our Data Centers in India. Also, our content delivery AWS service, CloudFront, has expanded its Data Centers presence by over 50% worldwide in the last 12 months and are expecting to increase by a similar number over the next 12 months. This requires talented people to build & manage. We hope it is you! Come and work for the world’s most Customer Centric Company. The location for this job to be discussed, as there may be opportunities in several India locations.The Opportunity: Data Centre Operation Technician This role is a unique opportunity to work in some of the most cutting-edge data centers in the world. ADSIPL’s data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in India.A Data Centre Operation Technician at ADSIPL, expectation from role are:• You work as part of the Operations team, whose primary responsibility is the maintenance and upkeep of the data center infrastructure.• your role and responsibilities include, but are not limited to, server rack installation, hardware break-fix on various components, troubleshooting network issues also responding to emergent situations that affect operational stability.• You may be the primary contact point for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Technical Operations) and external service partners (Hardware Vendors, Contractors, Service Providers among others).• You will work and meet SLAs against assigned trouble tickets via a directed workflow, be the first line touch point for hardware troubleshooting and technical issues.• You perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.• You participate in team meetings for metric analysis and to discuss achieving daily/weekly goals.• You possess knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge• You contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment.• More experienced technicians may assist in training less experienced members of the team.* This position also has a physical component requiring the ability to lift & rack equipment up to 20kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.* This role involves covering 24x7 shift rotationWe are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDBASIC QUALIFICATIONS- 2+ years of computer hardware troubleshooting and repair experience- 1+ years of computer networking experience- High school or equivalent diplomaPREFERRED QUALIFICATIONS- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure