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Associate Technical Professional:Field, Drill Bits and Services
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Global Head of Sales - IT Services | BFSI | Mumbai
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Develop and execute the company's global sales strategy in alignment with overall business objectives.Lead and manage a high-performing sales team distributed across different regions.Drive revenue growth by identifying new business opportunities, expanding existing accounts, and penetrating new markets with a strong focus on India, Middle East and APAC geographiesEstablish and maintain strong relationships with key clients, partners, and stakeholders.Collaborate with marketing, product development, and delivery teams to ensure alignment of sales efforts with company offerings and client needs.Provide strategic guidance and mentorship to sales team members, fostering a culture of continuous learning and development.Analyze market trends, competitive landscape, and customer feedback to identify areas for improvement and innovation.Monitor and report on sales performance metrics, KPIs, and pipeline activity to the CEOLead negotiations for major contracts and partnerships, ensuring favourable terms and conditions for the company.Stay abreast of industry developments, emerging technologies, and competitive offerings to maintain a competitive edge in the market.-Bachelor's in Engineering is a must within the Computer Science/IT domainBFSI selling experience along with strong connects within the BFSI ecosystem is mandatoryThe person should have played a National/Global role for the last 3+ yearsExcellent communication, negotiation, and interpersonal skills, with the ability to interact effectively with clients, partners, and internal stakeholders.Demonstrated experience in managing and leading geographically dispersed sales teams in a fast-paced and dynamic environment.
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At Oxford Instruments, we enable the world's leading industrial companies and scientific research communities to image, analyse and manipulate materials down to the atomic and molecular level. With a sixty:year history, and fourteen Queen's Awards for Enterprise, our world:class products and technologies are helping our customers to address the greatest challenges of the 21st century.Business Location: OI MumbaiRole:Service Support Coordinator Reports to:India Country DirectorDirect Reports:NonePrimary Purpose:To support the daily operations of the Service team.Key ResponsibilitiesPT : Service Support:Generate service quotes form BPC and quote works .:Keep service opportunities CRM up to date :Respond and follow up with customers for anything related to service PO's , quote requests .:Coordinate /follow up with UK factory for timely delivery of spares etc .:Coordinate between customer and UK for any service PO :Maintain and keep updated service spares inventory :Generate and update service calls on CRM Undertake any other tasks or responsibilities in line with the scope and level of responsibility of the role, which might reasonably be required.NA : Service Support:Maintain log of Annual Maintenance Contract (AMC). :Sent reminder to service engineers at the end of contract period. Follow up for Visits and reporting for the pending visits.:Arrange for the Hard copy of Invoice, Contractors bill or similar Docs, courier the same with info on POD to customer:Follow up on pending payment and coordinate with Accounts for overdue invoices.:Keep a track of completed installations and create a database for sending AMC at the end of warranty period.:Create a log of Warranty Period for each new Installation.:Create RMA, coordinate, follow up with Logistics. Arrange delivery to customer, engineer on site. :Follow up with Accounts on raising the invoice and submit / mail the copy to concern dept.:Submission of AMC contract and follow up for AMC Renewal PO.:Create USD / INR quote for common spares like cables, Controllers, Screen etc.:Create log to promote Upgrades like PC / SW etc:Align with marketing UK and keep Concern Sector lighthouse customers on upcoming webinars etc:Support events : EMSI , BTNT send invite to all customers:Maintain Local stocks and update inventory.Person Specification : Essential requirements unless statedEducation / Qualifications Good general education, Fresh Graduate : Bachelor of Commerce Professional Skills/ Abilities::A good understanding of MS Office (Excel, Word, Powerpoint):Practical experience of using accounting and administrative systems:Excellent communication skills:Working knowledge of Tally ERP would be advantageous.Personal Qualities:Self:starting, diligent and enthusiastic. :A professional approach to working independently and managing own time.:Good communication skills, both written and spoken.:Strong team work ethic and willingly supports and encourages other team members.:High degree of concentration and attention to detail:Focused on excellent customer service.:Positive and enthusiastic attitude to challenges, and flexibility to cope effectively with changes to specifications or priorities.All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability.LI:NA1
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Data Center Technician, Data Center Operations (DCO)
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DESCRIPTIONData Centre Operation Technician, IndiaData Center Operations designs, installs & maintains the world’s largest Cloud Computing Infrastructure. We are looking for skilled Data Centre Operation Technician at Amazon Data Services India Private Limited (“ADSIPL”) with a passion for technology to help us expand AWS Cloud offerings to the next level. To keep up with this demand on both disk and network capacity, we continue to expand our Data Centers in India. Also, our content delivery AWS service, CloudFront, has expanded its Data Centers presence by over 50% worldwide in the last 12 months and are expecting to increase by a similar number over the next 12 months. This requires talented people to build & manage. We hope it is you! Come and work for the world’s most Customer Centric Company. The location for this job to be discussed, as there may be opportunities in several India locations. The Opportunity: Data Centre Operation Technician This role is a unique opportunity to work in some of the most cutting-edge data centers in the world. ADSIPL’s data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in India. A Data Centre Operation Technician at ADSIPL, expectation from role are:• You work as part of the Operations team, whose primary responsibility is the maintenance and upkeep of the data center infrastructure.• your role and responsibilities include, but are not limited to, server rack installation, hardware break-fix on various components, troubleshooting network issues also responding to emergent situations that affect operational stability.• You may be the primary contact point for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Technical Operations) and external service partners (Hardware Vendors, Contractors, Service Providers among others).• You will work and meet SLAs against assigned trouble tickets via a directed workflow, be the first line touch point for hardware troubleshooting and technical issues.• You perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.• You participate in team meetings for metric analysis and to discuss achieving daily/weekly goals.• You possess knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge• You contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment.• More experienced technicians may assist in training less experienced members of the team. * This position also has a physical component requiring the ability to lift & rack equipment up to 20kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines. * This role involves covering 24x7 shift rotation We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDBASIC QUALIFICATIONS- Knowledge of IT system hardware and network concepts- Knowledge of fiber optic and copper cabling standards, testing equipment and troubleshooting methodologiesPREFERRED QUALIFICATIONS- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
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