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Product Sales Specialist Salary in India - PayScale

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Technical Support Specialist
, Vishakhapatnam, Andhra Pradesh
ReviddVishakhapatnam, Andhra Pradesh, India About ReviddRevidd gives streaming businesses one place to stream VOD, LIVE, and Linear/FAST using cloud-based platforms for managing and distributing high-quality video content across various platforms including the web, mobile devices, and TV. Offering customisable APIs and turnkey solutions for OTT apps and Linear/FAST channels. Revidd's SaaS solutions empower content creators and distributors to efficiently create, launch, and oversee distribution on a large scale.Head Office based in Montebello, NY. Revidd has raised $1.1M from the world’s top investors— Inovnis SA and IIMA Ventures.About The Role (Night Shift)As a Technical Support Associate  you will be responsible for assisting our customers with their inquiries and issues related to our SaaS product. This role requires someone with excellent communication skills, technical proficiency, and a strong problem-solving ability. The ideal candidate should have prior experience in customer support, particularly in a technical support capacity.What you will doDeliver timely and effective customer support via email, chat, or phone during night shifts.Assist customers with onboarding, product usage, and troubleshooting procedures.Demonstrate proficiency in identifying and addressing customer-reported issues promptly, offering immediate solutions or viable workarounds.Track and monitor open issues, facilitating communication between developers and customers to ensure timely resolution within SLAs. Inform customers upon issue resolution.Document and escalate complex issues to the appropriate teams for thorough investigation and resolution.Provide valuable feedback to the product team based on customer interactions and recurring issues.Uphold high level of professionalism and prioritise customer satisfaction throughout all interactions.What you will needPrevious background in customer support, ideally within a technical support capacity.Proficient problem-solving and troubleshooting capabilities.Exceptional written and verbal communication proficiencies.Familiarity with SaaS products and fundamental technical concepts.Knowledge of customer support software and ticketing systems is advantageous.Availability for night shifts, weekends, and holiday work if necessary.Flexible to work either onsite or remotely as the situation demands.
National Sales Manager- FMCG- Bengaluru (15 year+)
Michael Page, Bangalore Urban
- Sales Strategy Development: Develop and implement effective sales strategies, objectives, and action plans to drive revenue growth and expand market share in alignment with company goals. - Team Leadership : Lead and manage a national sales team, providing guidance, coaching, and support to achieve individual and team sales targets. Foster a high-performance culture and promote collaboration within the team. - Distribution Management: Manage the distribution network and optimize sales channels to ensure efficient product availability and timely delivery to customers across the country. -Key Account Management: Develop and maintain relationships with key accounts distributors, and retail partners to drive sales, negotiate contracts, and ensure customer satisfaction.- Market Analysis: Monitor market trends, competitor activities, and customer needs to identify new business opportunities, product positioning, and pricing strategies. - Conduct regular market research and analysis to stay ahead of market changes. - Sales Forecasting and Budgeting: Develop sales forecasts, budgets, and targets in collaboration with the senior management team. - Monitor sales performance, analyze variances, and take corrective actions when necessary. - Sales Reporting and Analysis: Prepare regular sales reports, including sales performance, market share, and profitability analysis. - Present reports to senior management, highlighting key insights and recommendations for improvement. - Training and Development: Provide training, mentoring, and continuous development opportunities to the sales team. - Identify skill gaps and implement training programs to enhance sales capabilities and product knowledge. - Education: Bachelor's degree in Business Administration, Marketing, or a related field.An MBA or equivalent qualification is preferred. - Experience: Minimum of 15+ years of progressive sales experience in the FMCG industry, with at least 3-5 years in a leadership or managerial role. - Experience in distribution management is essential. - Industry Knowledge: Strong understanding of the FMCG market dynamics, distribution channels, and sales strategies.- Leadership Skills: Proven leadership and team management abilities, with the capability to inspire and motivate a geographically dispersed sales team. - Excellent interpersonal and communication skills are essential- Strong market experience in South India is a must
Key Account Specialist:India
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About KennametalWith over 80 years as an industrial technology leader,Kennametal Inc.delivers productivity to customers through materials science, tooling and wear:resistant solutions. Customers across aerospace and defense, earthworks, energy, general engineering and transportation turn toKennametalto help them manufacture with precision and efficiency. Every day approximately8,700 employees are helping customers in nearly 100 countries stay competitive.Kennametalgenerated2.1 billionin revenues in fiscal 2023. Learn more atkennametal. Follow Kennametal: Twitter, Instagram, Facebook, LinkedIn and YouTube.Job SummaryKey Account Specialist (Assistant Sales Manager)Location : PuneResponsible for retaining and grow business in existing and new customer within region. Responsible for gaining market share in this region.Key Job Responsibilities:Identify additional sales opportunities and execute the sales strategy for the assigned geographical area.:Educate and evaluate the end:user and the needs of the channel partners to help develop the appropriate plan to meet and exceed the objectives.:Encourage and maintain excellent working relationships with distributors and end:users to develop partnerships.:Develop and maintain a pipeline of projects to drive the annual sales growth plan. Run:on this pipe.:Keep customers well informed about latest technology developments and product innovations.:Regularly review the changes and dynamics of the market to ensure that the opportunities are in line with the companys strategy.:Support and participate in team sales initiatives by sharing relevant information for assigned accounts.:Prepare regular progress, status and forecast reports to management in the assigned area of responsibility.:Can anticipate spending 80 of the time in front of end:users/customers:To manage customer accounts payable and ensuring on: time collection.:To continuously improve current working knowledge of existing and new products and services.Education/Key Skills:Engineering graduate in Mechanical OR Industrial Production with 8 to 10 years of experience in Production / Manufacturing Engineering OR Methods / Process Engineering OR Sales / Application, preferably metal cutting products and working in technical manufacturing environment.:Should be Competent in understanding and communicating all product and technical information.:Able to assess customer needs competently.:A computer literate with good presentation skills and lot of drive/energy to bring co:ordination and cohesiveness amongst all functions to implement the decided strategies and achieve sales plan.:Strong administrative/communication skills.:Should be willing to travel extensively.:Should be willing to work with cross functional teams to meet customer needs.Equal Opportunity Employer
Sales Development Specialist : Digital Sales (Bangalore)
, bangalore, IN
We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose:driven and future:focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply nowWhat youll do:Executing Targeted Outbound Campaigns via phone, chat and email. For targeted outbound campaigns, leads will be qualified according to the applicable methodology, and handed over to Sales using standard global process.Accelerating pipeline and increasing conversion by executing programmatic recycled (discontinued / disqualified leads) and reconstituted nurturing (aged pipeline),Nurturing leads received from other demand generation functions and progressing stalled pipeline.:For targeted outbound campaigns, leads will be qualified according to the applicable methodology, and handed over to Sales using standard global process.:Digital Sales Development Associate generates and qualifies leads through proper means, and nurtures aging leads and opportunities, and eventually hands over fully qualified leads to their assigned account executives for further sales progress.:The Digital Sales Development Associate will be co:located in the Digital Hub. They will join territory and account planning to support the team and will be the future candidate pool for transition into sales roles,Plan and execute call and e:mail activities to generate leads using the most efficient means together with manager/expert.:Support and cooperate with Corporate Marketing, Field Marketing, Solution Specialists and Account Executives andAlign with Sales colleagues for most effective territory planning and execution, covering all routes to market.:Generate and qualify leads through proper means (cold calling, phone campaigns, email actions, etc.) in alignment with management and Pass qualified leads to Sales resource for opportunity management and execution.:Regularly review lead pipeline and progression. Proactively give qualitative and quantitative feedback to Marketing on campaigns using standard procedures and reports,Assist in activities to enhance demand generation and product/solution skills.:Be active part of either classroom, e:learning, virtual classroom or mentor:lead activities,Complete and validate all requested enablement in a timely manner.What you bring:Degree in Engineering or Master of Business Administration (MBA):Strong client:facing experience and well:developed customer focus:Solid oral and written communication skills, with the demonstrated ability to communicate complex technical topics to management and non:technical audiences:Experience in SAP Implementation project is an added advantage:3+ years of experience in Demand Generation or Inside Sales environment:Preferably Digital (Remote) Experience, specifically in high volume of customer facing experience, phone:centric work:High volume activity working environments, involving phone and a CRM/ Contact Management System.:Fluency in English and Fluency in any other regional language preferredMeet your teamThe Digital Sales Development team guides and influences customers to take informed decisions in the early stages of their digital transformation journey by creating a world:class engagement experience. This team is responsible for building and nurturing pipeline of sales opportunities and incremental revenue aligned with the Sales and Marketing teams, focusing on prospecting into the SAP install base and net new name accounts, while nurturing leads into qualified opportunities withi
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, bangalore, IN
About usAt ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net:zero future. As one of the world's largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower:emissions technologies.We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society's evolving needs. Learn more about our What and our Why and how we can work together.ExxonMobil's affiliates in IndiaExxonMobil's affiliates have offices in India in Bengaluru, Mumbai and the National Capital Region.ExxonMobil's affiliates in India supporting the Product Solutions business engage in the marketing, sales and distribution of performance as well as specialty products across chemicals and lubricants businesses. The India planning teams are also embedded with global business units for business planning and analytics.ExxonMobil's LNG affiliate in India supporting the upstream business provides consultant services for other ExxonMobil upstream affiliates and conducts LNG market:development activities.The Global Business Center : Technology Center provides a range of technical and business support services for ExxonMobil's operations around the globe.ExxonMobil strives to make a positive contribution to the communities where we operate and its affiliates support a range of education, health and community:building programs in India. Read more about our Corporate Responsibility Framework.To know more about ExxonMobil in India, visit ExxonMobil India and the Energy Factor India.What role you will play in our teamLead execution of AddCo:leveraged Lubricant product development and deployment projects for Market General and Market General Plus.Align with Product Line Managers on project objectives and deliverables.What you will do:Execute Technology Delivery Model process to deliver new products:Work with Product Line Managers and Procurement (e.g. issuing RFI/RFQ) to identify best offer from a cost and supply perspective:Be the main interface with additive companies:Collaborate with Additive companies and OEM (Original Equipment Manufacturer) Technology Advisor / OEM Technology Specialist to obtain product claims, support Marketing for product launch:Execute product deployment related activities for products, including coordinating with other functions:Provide post product release technical support for products, including Brand Product Integrity incident investigations, manufacturing issues:Provide training sessions to Additive CompaniesAbout YouSkills and Qualifications:Master's degree or above in Chemistry/Allied subjects from a recognized university:Minimum 3 years of relevant Industry work experience:Good knowledge of technical tools:Good verbal and written communication skills in English:Solution seeker : ability to critically evaluate different solutions to address need:Commercial intensity : ability to drive product to commercial success, not just commercialization:Ability to manage riskPreferred Skills and Qualification:Excellent communication skills:Business relation skills:Excellent program management skills:Excellent multi:tasker, able to work multiple projects in parallelYour benefitsAn ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance and life.We
Product Support Specialist
, mumbai, IN
Role, location, and experienceJob Role: Tier 1 Support SpecialistJob Location: IndiaExperience: 1 to 4 yearsResponsibilities:1. Monitor incoming support request channels, including chat, email, and ticketing systems.2. Respond to customer requests within SLA, resolving when possible and triaging, routing, and escalating to Tier 2 as appropriate.3. To ensure the tickets associated with support thread are duly updated with appropriate values.4. Use of reporting tools to analyze ticking data and identify scope of improvement with respect to Response and Resolution SLA's.5. Operate outbound customer communications about global issues and major incidents by following standard procedures.6. Work effectively remotely (i.e., from ones home), including with a reliable internet connection.Shifts:The Tier 1 team operates 24x5, with three shifts and a shift allowance. The shifts are:Morning: 4:30 am to 1:00 pm ISTAfternoon: 12:30 pm to 9:00 pm ISTNight: 8:30 pm to 5:00 am ISTIn future, night shift will not be handled by India.Must have skills and qualifications:1. Ability to communicate verbally and in writing:a. In English, well enough to be understood by non:native speakers.b. In both technical language with software development teams and customer language with customers.2. An interest in technology and helping people.3. Ability to learn detailed knowledge of our applications and our customers, to be able to help replicate an issue, pinpoint the problemarea, and suggest workarounds.4. Should be aware of basic internet concepts like HTTP, authentication, networking, APIs, browsers and cookies, client:serverrelationships, and e:commerce websites with checkout.5. Ability to work independently and apply good judgment.a. Frequently without face:to:face/video contact with customers, teammates, and service providers.b. Often by searching for and referencing documentation.6. Must have a working knowledge of web calls made via browsers.7. Expertise with SQL query.8. Should have work on tools such as Jira, Confluence.9. Stay on top of the latest technology trends and advancements to provide the best possible support to our clients.Nice to have skills and qualifications:1. Ability to comprehend technology, especially a RESTful JSON microservices environment.2. General technical skills, including things like:a. Ability to read error messages and stack traces.b. Ability to query APIs using Swagger, Postman, cURL, or a scripting language.3. Good technical writing skills, in English, including creating diagrams.4. Prior experience in technical help desk or technical customer service, including use of ticketing systems.5. An interest in solving puzzles and good memory and recall.
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Sustainability Reporting Specialist
, bengaluru, IN
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Specialist I : SAP and New Gen Tech IT Compliance Lead
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Department Name: Cross IT ServicesAre you an expert in SAP and new generation technologies? Do you have a passion for ensuring quality and compliance in IT systems? We are looking for a Specialist I : SAP and New Gen Tech IT Compliance Lead to join our Cross DD and IT Services department at Novo Nordisk. If you have the experience and expertise we are looking for, read on and apply today for a life:changing career. Apply nowThe positionAs a Specialist I : SAP and New Gen Tech IT Compliance Lead, you will have the following responsibilities:stylemargin:bottom:11.0px::Take ownership of SAP S/4 HANA implementation, ensuring quality and compliance throughout the entire process. Define and execute validation strategies for both the project and operations phases.:Perform qualification activities, including implementation plans, design reviews, and test strategies.:Conduct assessments, such as supplier assessments, IT risk assessments, and functional and data integrity assessments. Create and author relevant standard operating procedures (SOPs) and guide product teams on deviation handling and support audits and inspections.:Collaborate with NN quality and compliance to ensure timely closure and approval of validation deliverables.:Support compliance and validation activities for new generation technologies like Artificial Intelligence (AI)/ Machine Learning (ML)and Blockchain and create and author guidelines and SOPs to ensure compliance during the operational phase.QualificationsTo be successful in this role, we are looking for a candidate with the following qualifications:stylemargin:bottom:11.0px::Masters/bachelor's with 10+ years of experience working in a service level:based organization, preferably in the IT quality domain.:6:7 years of experience in SAP, specifically SAP S/4 HANA implementation in compliance with pharmaceutical regulations.:Good understanding of GAMP 5 Guide and various regulatory requirements, including CFR part 11 and EU Annex 11.:Familiarity with ITIL processes, especially Change, Release, and Configuration management.:Experience working with Agile frameworks.:Excellent communication skills in English and comfortable working with different cultures. Ability to collaborate and communicate with stakeholders, both internal and external at all levels.About the departmentCVT CoE is a as part of the DD and IT Services department, and is the unit responsible for supporting compliance, validation and testing of multiple IT systems and solutions across Novo Nordisk. The systems are used on a global scale across business areas and are critical to the execution of key business processes such as development, manufacturing, sales, finance etc. CVT CoE focuses on delivering harmonized support services related in the Compliance, Validation and Testing areas.Working at Novo NordiskNovo Nordisk is a leading global healthcare company with a 100:year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 63,000 employees around the world. We recognize the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we're working toward something bigger than ourselves, and it's a collective effort. Join us Together, we go further. Together, we're life changing.ContactTo submit your application, please upload your CV online (click on Apply and follow the instructions).Apply NowDeadline22 May 2024We commit to an inclusive recrui