You are a strategic thinker passionate about driving solutions in "Project/ Program management". You have found the right teamAs a Project/Program Manager within our Digital & Platform Services Market Operations Transformation team, you will be tasked with defining, refining, and achieving the set objectives for our firm. Your responsibilities will include overseeing the delivery of Strategic End State Programs that aim to scale, reduce risk, and enhance the overall client experience. You will be leading governance routines, managing work streams and projects across Market Operations. This role necessitates collaboration with various internal teams and business leaders to deliver Target State Solutions that align with our strategy, cost optimization, regulatory reporting, and end state client experience.As a Project Manager for Markets Operations Cross-LOB Initiatives, you'll manage strategic and tactical projects, and provide analytical, reporting, communications, and change management support for Markets Operations senior management. Projects may include digitization/automation, operational efficiency, regulatory, control, business resiliency and/or people initiatives. Job Responsibilities: Lead, manage, and drive execution of key programs across multiple Markets Operations areas. Support the governance infrastructure and protocols of the program. Manage end-to-end delivery of projects/programs, partnering closely with teams across Operations, Technology, Sales & Trading, Data & Analytics, Legal & Compliance, Finance, Human Resources, and other corporate functions. This will include project planning and analysis, resource management, driving or overseeing project execution, and reporting of status to senior management. Conduct data collection, data analysis, and synthesis to develop recommendations for management or to inform management decisions. Leverage the latest digital tools and technologies to support development of scalable, leading-edge solutions. Provide reporting, analytical, communications and project support to senior Markets Operations management Design and documentation of organizational and operational processes to support program execution. Partner within the business and senior-level stakeholders to achieve stated goals. Lead problem solving and data driven decision making inclusive of process design, re-engineering, and target state modeling.Required qualifications, capabilities and skills Bachelor's degree required. Minimum10years project management / business analysis experience Markets or other related financial services experience is must; experience in an operations and knowledge of industry regulations Excellent written/verbal communication and presentations skills targeting various stakeholders and senior management. Intermediate/Advanced experience using Microsoft Office, including Excel, and PowerPoint Excellent analytical and logical thinking to understand and analyze complex business problems. Strong data analysis skills, including analysis of operational, process, and financial data. Strong organizational and prioritization skills, detail-oriented, and strong interpersonal and influencing skills. End-to-end project management experience, including scoping, business case development, implementation, results measurement and change management. Ability to analyze and resolve project-related issues and follow through with set objectives. Experience with emerging technologies and the latest digital tools About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Salary: . Date posted: 04/05/2024 10:24 PM

Tandem Applications Support

JPMorgan Chase, Mumbai, Any

Job Description Working in Card Authorizations Application Support means you will use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm. In this role , you will oversee application deployments, application issues, including troubleshooting, maintaining, identifying, escalating and resolving. You will ensure that the production changes are made keeping best practices, lifecycle methodology and overall risk top of mind. While learning to fix application and data issues as they arise, you will also gain exposure to software development, testing, deployment, maintenance and improvement, in addition to production lifecycle methodologies and risk guidelines. Finally, you will have the opportunity to develop professionally -and to grow your career in any direction you choose.Responsibilities Oversee and execute the delivery of Tandem Authorizations applications changes; including root cause analysis, troubleshooting, maintaining, escalations and resolutions. Document, track, and research Tandem Authorizations technology reported issues. Research and resolve issues escalated from various areas such as internal alerts, Help Desks, Management, Support Groups and other departments. Provide accurate problem identification, ticket documentation and customer/vendor dialogue. Provide activity, progress and status reports to management and keeps management posted of any critical issues. Weekend support requirement and will involve support on Sat / Sun as part of shift-based coverage. Ensure that production changes are aligned to best practices, lifecycle methodology and sound risk management. Qualifications and Experience BS/BA degree or equivalent experience. Minimum 4 years of Application Support experience Hands-on experience working on TANDEM or HPE NonStop platform (e.g., Guardian and OSS environment) Experience with Monitoring Tools such as Splunk, Netcool, Control M, Dynatrace, Prognosis Working knowledge in one or more programming languages (COBOL, C++, TAL, TACL) Experience in internet protocol and behaviors preferred. Experience in a large-scale, high availability, fast paced, distributed environment. Experience with Tandem batch processing, including submitting jobs and validating data. Analytical mindset to drive identification of patterns/trends which would predict problematic situations. Ability to work collaboratively in teams and develop meaningful relationships to achieve common goal. Effective communication skills (verbal and written), with prior experience leading large conference calls. Ability to work independently as a self-starter and thrive in fast dynamic environment. About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/18/2024 10:26 PM

Data Center Design Manager, Data Center Engineering

Amazon, Mumbai, MH, IN

DESCRIPTIONAs a Data Center Design Manager you will be part of a global engineering leadership team, comprised of highly effective Architects, Structural, Civil, Mechanical, Electrical, and Control Engineers. AWS drives the engineering on our capacity delivery projects. This unique vantage point allows the Design Managers to maintain a close connection with project details and drive project outcomes. You will have impact on the design direction and ability to improve design delivery for all India projects, while establishing design procedures and protocols for the development of future systems. This role is an opportunity to collaborate with many facets of the AWS organization, external engineering resources and regulatory agencies.Amazon’s Data Centers are industry leading examples of innovation in the areas of space utilization, energy efficiency, and cost effectiveness. We are known for our speed to market and reliability. This role sits within the global team responsible for the design and operation of critical Data Center facilities located throughout the world. Our Design Team is on the forefront of creating and delivering the most innovative products to our customers; and are known for being a diverse and upbeat team that is changing the face of Cloud Computing. We continue to grow and are looking for team members that can support our speed to market, raise the bar, and have a desire for professional growth and continuous learning. Amazon’s work environment is unique in every aspect and offers an exceptional opportunity for the right candidate. At Amazon we highly support continued learning opportunities and focus on continued employee development.Key job responsibilities- Leading a team of engineers in the design of data center critical infrastructure systems- Facilitating weekly meetings with internal engineer resources, internal customers and external consultants to address design issues, design coordination, meet design milestones and escalate as needed.- Driving process improvements and process implemention - Creating and tracking metrics related to cost, quality and duration of design as well as collecting data from construction and commissioning teams as designs are implemented.- Establishing capital project design budgets, contributing to complex business cases for existing region and new region deployment.- Collaborating with AWS finance teams to secure funding for projects.- Working in partnership with AWS Engineering leads to schedule engineering resources and influence design changes based on internal customer needs.- Partnering with internal customers to establish project scope, schedule and deliverables.- Managing document controller’s workflow and audit of deliverables- Managing the interfaces, stakeholders coordination and have oversight on follow-through from DD to design, to construction to operations across project life cycle- Driving the pre/post construction permit/statutory approvals as required by respective jurisdictions- Managing the design submittals process during construction in coordination with construction team, contractors, external design consultant, other stakeholders We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDBASIC QUALIFICATIONS- Bachelors Degree in Engineering or Architecture- Minimum of eight (8) years professional experience in data center or mission critical facility design with basic fundamental knowledge of multi-disciplinary mission critical systems, design process, per-construction requirements and the construction process- Minimum of two (2) years of Project Management or Project Lead experience including RFQ/RFP process, selecting engineering teams, developing budgets, coordinating multiple consultant teams and facilitating meetingsPREFERRED QUALIFICATIONS- Professional Engineering or Architectural License- Experience directly related to data center design, construction, operations, and/or facility maintenance- Direct experience with design or construction administration of a multi-disciplinary infrastructure projects - Direct experience with delivering data centers design projects, including procurement and commissioning of facilities- Functional knowledge of industry standards, environmental codes, building codes and safety standards including International Building Code- Ability to communicate complex technical issues to senior leadership or non-engineers, develop basic business case financial projections and create performance metrics- Direct experience in negotiating with regulatory agencies regarding departures from building code and construction change orders- Working Knowledge of Sharepoint, BIM/Revit, MS Project, Salesforce and Procore software