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Sales Engineer:India
, mumbai, IN
About KennametalWith over 80 years as an industrial technology leader,Kennametal Inc.delivers productivity to customers through materials science, tooling and wear:resistant solutions. Customers across aerospace and defense, earthworks, energy, general engineering and transportation turn toKennametalto help them manufacture with precision and efficiency. Every day approximately8,700 employees are helping customers in nearly 100 countries stay competitive.Kennametalgenerated2.1 billionin revenues in fiscal 2023. Learn more atkennametal. Follow Kennametal: Twitter, Instagram, Facebook, LinkedIn and YouTube.Position Background:Title: Executive OR Assistant Manager Sales : Infrastructure(Designation will be decided keeping in view the experience of the shortlisted candidate and also the scope of the role)Location: MumbaiEducation and Relevant Experience (in brief):- Engineering graduate in Mechanical OR Industrial Production with Management background preferable- Desirable to have 3:5 years of experience in Sales / Application in Metal:Forming / Wear Products.- Should be Competent in understanding and Communicating all product and technical information effectively to customers- Able to assess Customer needs competently.- Willing To Travel extensivelyDesired skills and experience:- Passion to work in a challenging work environment- Positive attitude and Self:motivated. - Excellent communication and listening skills- Good influencing skills - - Hands:on and can:do attitude : high energy, positive, deadline:driven, dependable with an ability to deliver results with aggressive deadlines.-- Deployment of KVBS, Six Sigma, Lean and Business excellence methodologies- Strong presentation skills when communicating with external and internal audiences.Key Responsibilities:- Responsible for Engg. Components and Surface Technology business growth in the region.- Handling Distribution and Liaison agents and driving them to increase the sales YOY for Wear products.- Identifying new opportunities in the region- Key Account Management for Projects in the region.- Application development for Wear products like Sintered, Finished, Conforma Clad, Hard Facing products/Services.- Handling Auto Component Manufacturers, Process industries, Energy, OEM's, Food industry etc.,- Collection of receivables, maintaining the required DSO.- He should have ability to effectively grow and maintain strong relationship with various functional groups of the client base and should be able creativity and innovation in approach and implementation.- He should have excellent business acumen, financial, negotiating skills as well as have strong interpersonal, communications skills and Excellent Execution Capabilities.Equal Opportunity Employer
Lead Engineer : Platform Engineering (5:8 Years) for a Premier Asset Management Company
, mumbai, IN
We are looking for a " Lead Engineer : Platform Engineering "for one of our esteemed Clients for MumbaiLocation.RESPONSIBILITIES:Lead the team on web application security, database schema design, SQL queries and API development.Develop and maintain secure, resilient, scalable and high performance enterprise systems that facilitate online financial transactions in Mutual Funds.Develop Restful API's around the core product to be consumed by the web applications and mobile applications teams.Constantly and consistently enhance API's and core product features that impact online sales and onsite engagement.Design the data schema using both relational and non:relational data stores.Query and extract data from relational databases using SQL.Work closely with the web, mobile, platform teams and product manager to implement a versatile, feature complete API layer for the entire business.Enhance the back end capabilities of our in:house Content Management System.Analyze system requirements, identify and design service endpoints and implement them in a modular, maintainable manner.Collaborate with other team members to ensure a seamless product experience.Participate in design and code reviews.Mentor and lead a team of engineers.REQUIREMENT :At least 5 years of experience in software development with product:focused web companies building complex software systems that have been successfully delivered to customers.A clear grasp of HTTP and REST concepts and prior experience in development and maintenance of a service oriented system (Jersey or Dropwizard experience a plus)A thorough knowledge of SQL.Proficiency in writing code in at least one object:oriented programming language such as Java, Python or C++.Deep understanding of data:driven web application design and development.Must be a fast, efficient coder and make coding and design decisions with multiple simultaneous dimensions in mind.Knowledge of object:oriented design, data structures and algorithm design.Experience with relational databases (Oracle, MySQL, PostgreSQL, etc.)Strong problem solving and analytical capabilities.Self:starter and ability to work in a highly collaborative environment.
Field Service Engineer 1
Dell, Mumbai, Any
Field Service Engineer 1Dell Technologies customers rely on our products and services to drive progress. So, we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges, and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities.Join us to do the best work of your career and make a profound social impact as a Field Service Engineer 1 on our Field Services team in Mumbai, India.What you'll achieveAs a Field Service Engineer, you will apply technical expertise, peer collaborating, diagnosis tools and analytical practices to resolve customer issues, taking care of our customer IT operations by delivering outstanding on-site support.You will:Plan and lead services for assigned accounts.Drive timely onsite services such as break-fix support and proactive maintenance.Seek resolution to drive closure of complex issues.Code upgrade of various products. Keep abreast of technology and our service offerings.Take the first step towards your dream careerEvery Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:Essential Requirements3-4 years of relevant experience.Field Working experience of at least 2-3 years as customer engineer / Field Engineer providing break-fix support.Working knowledge of DELL Technologies storage products which includes PowerMAX, Symmetrix, Unity, Isilon, ECS, DD etc.Industry certification from Linux, Windows, VMware or Networking Desirable Requirements Bachelor's DegreeRelevant Dell EMC product certification at Professional Specialist Level Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 16th March 2024 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here .Job ID:R241292Dell's Flexible & Hybrid Work CultureAt Dell Technologies, we believe our best work is done when flexibility is offered.We know that freedom and flexibility are crucial to all our employees no matter where you are located and our flexible and hybrid work style allows team members to have the freedom to ideate, be innovative, and drive results their way. To learn more about our work culture, please visit our locations page.Salary: . Date posted: 04/05/2024 02:10 AM
Customer Service Representative
, mumbai, IN
Global IndustrialCorporate OverviewFor over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America. We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We are constantly increasing our product offerings to meet the diverse and changing needs of our customers. Our customers include small to large corporations, institutions, government agencies and consumers across North America.Key Responsibilities: Assists customers with the intent of selling company products or services through phone, web, fax or mail communication: Provide a basic level of customer support but refers more complex problems to other staff members: Requires an in:depth knowledge of products and services offered: Prepares and follows up on customer quotes: Provides pricing and availability of our product to customers: Requests and coordinates discounted prices on orders: Maintain required call quality level: Inputs all sales orders as a result of customer negotiations: Sells additional product through suggestive selling techniques: Performs other duties as assignedCompetencies and skills:2 + years sales or call center experience required: Outstanding written and verbal communication skills: Demonstrated high level of dependability: Intermediate (or higher) proficiency in MS Word, Excel, Explorer and Outlook: Ability to organize, prioritize, work in a fast:paced environment, attention to detail, handle multiple tasks and work under time constraints is required: Basic math/spelling skills required: Must be able to type a minimum of 30 wpm: Proficient written and spoken French Language is a plus
Sr. Technical Engineer - Salesforce Platform
General Mills, Powai, Mumbai, Any
India is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technology, Sales Capabilities, Consumer Insights, ITQ (R&D & Quality), and Enterprise Business Services. Learning and capacity-building is a key ingredient of our success.Position Title Sr. Technical Engineer - Salesforce Platform Function/Group Digital and Technology Location Mumbai Shift Timing Regular Role Reports to Not available in the old job description Remote/Hybrid/in-Office Not available in the old job description ABOUT GENERAL MILLS We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we've been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell. How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.comGeneral Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people. With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS). For more details check out https://www.generalmills.co.in We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow. JOB OVERVIEW Function Overview The Digital and Technology team at General Mills stands as the largest and foremost unit, dedicated to exploring the latest trends and innovations in technology while leading the adoption of cutting-edge technologies across the organization. Collaborating closely with global business teams, the focus is on understanding business models and identifying opportunities to leverage technology for increased efficiency and disruption. The team's expertise spans a wide range of areas, including AI/ML, Data Science, IoT, NLP, Cloud, Infrastructure, RPA and Automation, Digital Transformation, Cyber Security, Blockchain, SAP S4 HANA and Enterprise Architecture. The MillsWorks initiative embodies an agile@scale delivery model, where business and technology teams operate cohesively in pods with a unified mission to deliver value for the company. Employees working on significant technology projects are recognized as Digital Transformation change agents. The team places a strong emphasis on service partnerships and employee engagement with a commitment to advancing equity and supporting communities. In fostering an inclusive culture, the team values individuals passionate about learning and growing with technology, exemplified by the \"Work with Heart\" philosophy, emphasizing results over facetime. Those intrigued by the prospect of contributing to the digital transformation journey of a Fortune 500 company are encouraged to explore more details about the function through a provided Link . Purpose of the role The Digital and Technology (D&T) team of General Mills India Centre is looking for someone with a curious mind, boundless optimism, demonstrated understanding of how to create & execute successful technical solutions, and a desire to enable growth for General Mills through our Salesforce CRM Platform. We are seeking a Sr. Technical Engineer to join our Salesforce CRM Practice as an individual contributor. This role will leverage technical expertise & passion to execute configuration & customization of Salesforce Core Cloud functionality (i.e. Sales Cloud, Service Cloud, Consumer Goods Cloud, Salesforce Platform). This role will bring centralized Salesforce CRM platform capabilities & standards to life and will also partner with the Consumer Care & Canada Sales product teams to work closely with Product Owners, internal peers & external partners understand business objectives and requirements and implement & maintain Salesforce technology. This role requires the ability to manage multiple initiatives and lead successful solution & project execution in partnership with various internal and external partners. KEY ACCOUNTABILITIES 25% of time Salesforce CRM Practice Operations & Delivery • Stay up to date on Salesforce Core CRM product strategies, roadmap, architecture, and best practices with Technical Architects • Support Core CRM Cloud org assessments for platform opportunity identification • Create & help maintain documentation & refresh of best practices, principles, processes, and standards for Salesforce Core CRM products • Execute design, configuration, customization (including test classes, code reviews, defect resolution), integration, testing, deployments, documentation, & support needs for central Salesforce CRM practice Core Cloud modernization, optimization, & simplification initiatives • Support Salesforce Core CRM pilot opportunities • Participate the establishment & execution of central practice operations & ways of working • Active participant in team agile ceremonies to assist in planning for new features & execution of product team backlog & project needs • Support Salesforce seasonal upgrade release needs • Continue to build on communication/soft skills • Learning and enhancing new skills • Assist with project planning and risk management as needed • Partner with Salesforce CRM peers & community to knowledge share and problem solve 75% of time Project & Product Team Partnership & Delivery • Partnership with Consumer Care & Canada Sales product teams to understand business requirements, evaluate considerations (security, scalability, limits), and deliver solutions through executing design, configuration, customization (including test classes, code reviews, defect resolution), integration, testing, deployments, & documentation. • Participate in Salesforce org support model (includes incident management, daily org logging/monitoring & root cause analysis) • Partners with Analyst & Data Engineers for daily data/integration job monitoring within the Salesforce ecosystem • Ensure platform principles & governance best practices are being following • Steward for org for Salesforce org security compliance, including proper encryption, access controls and vulnerability management are implemented • Active participant in product team agile ceremonies to assist in planning for new features & execution of product team backlog & project needs • Collaborate with product team to identify & utilize meaningful new features of Core CRM platform • Support Salesforce Core CRM pilot opportunities • Partner with Analysts on Salesforce seasonal upgrade release review and testing • Collaborate with different enterprise teams as a part of the product team (Application Developers, Analysts, Solution Managers, Project Managers, Data Engineers, Cloud and Infra Engineering, etc) • Challenge ideas and opinions to avoid pitfalls and inefficient solutions • Identify gaps in processes, opportunities for improvements and automation • Consult, advise and provide subject matter expertise as required MINIMUM QUALIFICATIONS • 7+ years of Salesforce Core Cloud (i.e. Service Cloud, Salesforce Platform) configuration (i.e. process builders/flow, permission sets, profiles, declarative functionality, etc.) & customization experience (i.e. Apex (classes and triggers), Lightning Web Components, Aura Components, Flow, Visualforce, etc.) • Prior successful experience executing Salesforce API & custom integrations with Salesforce Core CRM products & other solutions (Cloud platforms, 3rd party app exchange products, etc.) • Demonstrated experience of strong communication skills (oral & written) • Demonstrated ability to work in a team environment yet independently productive • Demonstrated ability to span geographic and time zone constraints to collaborate on solutions • Adept at working with cross-functional teams and managing dependencies tied to technical product roadmaps • Self-starter & effective time management skills with the ability to prioritize across multiple deliverables & strategic initiatives with minimal oversight • Effective analytical and problem-solving skills • Ability to research, plan, organize, and implement new processes or technology • Experience working in a team using agile development methodologies Skill proficiency expectations • Expert Level • Salesforce configuration (process builders/flow, permission sets, profiles, declarative functionality) & customization (Apex, Lightning Web Components, Flow, Visualforce, Aura Components, etc.) • Strong communication skills • Effective abilities to solution (problem statements, options/alternatives, pros/cons) • Working in global teams • Intermediate Level • Agile techniques, methods & experience • Identify gaps in processes, opportunities for improvements and automation • Basic Level • Experience with DevOps, CI/CD, & Cyber Security • Knowledge of Google Cloud Platform PREFERRED QUALIFICATIONS • Salesforce certifications (Admin, Developer) • Prior successful experience as a Salesforce Admin or Analyst • Experience with consuming and interacting with MuleSoft integrations • Experience with DevOps, CI/CD and Knowledge of cloud platforms and solutions, such as Google Cloud Platform • Database experience, including knowledge of SQL, and relational database concepts and models • Experience with dimensional modeling, ETL, and structured and unstructured data • Technologies - Google Cloud Platform, Copado, OwnBackup, GitHub Actions, Kafka, Hashicorp Vault, APIGEE, Tableau • Understanding of CPG industry • Experience with modern Software Engineering principlesCOMPANY OVERVIEWWe exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best - bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what's next.Salary: . Date posted: 04/17/2024 01:20 PM
Global Head of Sales - IT Services | BFSI | Mumbai
Michael Page, Mumbai
Develop and execute the company's global sales strategy in alignment with overall business objectives.Lead and manage a high-performing sales team distributed across different regions.Drive revenue growth by identifying new business opportunities, expanding existing accounts, and penetrating new markets with a strong focus on India, Middle East and APAC geographiesEstablish and maintain strong relationships with key clients, partners, and stakeholders.Collaborate with marketing, product development, and delivery teams to ensure alignment of sales efforts with company offerings and client needs.Provide strategic guidance and mentorship to sales team members, fostering a culture of continuous learning and development.Analyze market trends, competitive landscape, and customer feedback to identify areas for improvement and innovation.Monitor and report on sales performance metrics, KPIs, and pipeline activity to the CEOLead negotiations for major contracts and partnerships, ensuring favourable terms and conditions for the company.Stay abreast of industry developments, emerging technologies, and competitive offerings to maintain a competitive edge in the market.-Bachelor's in Engineering is a must within the Computer Science/IT domainBFSI selling experience along with strong connects within the BFSI ecosystem is mandatoryThe person should have played a National/Global role for the last 3+ yearsExcellent communication, negotiation, and interpersonal skills, with the ability to interact effectively with clients, partners, and internal stakeholders.Demonstrated experience in managing and leading geographically dispersed sales teams in a fast-paced and dynamic environment.
Specialist I - Customer Service - Mumbai
JPMorgan Chase, Mumbai, Any
At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service Account Specialist's work is creative, exciting, and different every day.As a Specialist I in Customer Service, you will take approximately 80 - 120 inbound calls a day from checking and savings account customers. By building a strong rapport with your customer, you will be able to make an impact on the business. Your passion for customer service, inner competitiveness will allow you to excel in our fast paced environment.Job Requirements: Work in a call center environment that requires 100% phone-based customer interaction Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers Communicate with customers in a metrics-driven environment Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment Take ownership of each customer interaction while treating them with respect and responding with empathy Work both independently and in a team environment Abide by all applicable regulatory and departmental practices and proceduresRequired qualifications, capabilities, and skills: Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment High school diploma or GED required Preferred qualifications, capabilities, and skills: Ability to multitask using a computer and simultaneously provide customer support Comfortable in a fast-paced, consistently changing environment Previous experience working in a Hospitality, Restaurant or Retail industry Have a passion for helping people by solving problems, presenting, and explaining solutions Work Schedule:Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/18/2024 10:28 PM
Sr. ML Engineer
General Mills, Powai, Mumbai, Any
India is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technology, Sales Capabilities, Consumer Insights, ITQ (R&D & Quality), and Enterprise Business Services. Learning and capacity-building is a key ingredient of our success. Shift timings - RegularAbout General Mills We make foodthe world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we've been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell.How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. The awards and recognition we've received showcase our commitment to be a force for good:• World's Most Admired Companies, Fortune 2022 • America's Most Responsible Companies, Newsweek 2022 • 100 Best Corporate Citizens, 3BL 2021 • Best Places to Work for LGBTQ Equality, Human Rights Campaign 2022 • 100 Best Companies, Seramount 2021 • Diversity Best Practices Leading Inclusion Index, Seramount 2021 • Best Companies for Dads, Seramount 2021 • Best Companies for Multicultural Women, Seramount 2021 • Top 10 Companies for Executive Women, Seramount 2021 • Military Friendly Employer Bronze, VIQTORY 2021 • Best Place to Work, Canada, Greater Toronto, 2021 • Top 50 - India's Best Workplaces for Women, 2021 • Top Workplaces in Brazil, 2021 • Asia's Best Workplaces, 2021Hungry for What's Next We exist to make food the world loves, and it shows. Our passion for people, doing good and creating delicious food has energized us for over 150 years. Breaking away from the pack is how we win, so we need your unique perspectives: your quirks, 'crazy' ideas, rigor and insatiable curiosity to make it happen. We want people who constantly experiment, embracing the new and bold, who keep pushing to turn ideas into reality, no matter how big or small. We've learned becoming the undisputed leader in food means continuously reshaping, reimagining and rebuilding- that only happens when you surround yourself with those who are hungry for what's next. For more details check out www.generalmills.comGeneral Mills India Centre General Mills India Center (GIC) operates out of Mumbai and supports the global operations of General Mills. The center was established in 2005 and has grown in strength. Today, we are a vibrant and diverse team of over 1500 employees that come together to champion business services for the various global entities of General Mills in the areas of Business Operations, Analytics Consulting, Logistics, Finance, IT Development & Technology Consulting, Consumer & Market Intelligence, Sales Capabilities, Research & Development.Digital and Technology team Digital and Technology is the largest team in GIC, which focuses on understanding the latest and innovative trends in technology and leading the adoption of cutting-edge technologies at General Mills. The team closely collaborates with global business teams to understand business models and assess where technology can leveraged to bring efficiency and disruption. Be it AI/ML, Data Science, IoT, NLP, Cloud, Infrastructure, RPA and Automation, Digital Transformation, Cyber Security, Blockchain or Enterprise Architecture, GIC Digital and Technology has something for every technology enthusiast who wants to work here. Our MillsWorks initiative is where we bring agile@scale delivery model to life. Here, business and technology teams work cohesively in pods as ONE team, driven by a singular mission and focused on delivering value for the Company. Our employees, who work on large technology projects of strategic importance, are the Digital Transformation change agents.Our service partnerships and employee engagement are centered on advancing equity and strengthening communities. We believe in an inclusive culture and trust in the power of people who have a passion for learning and growing with technology. We believe in "Work with Heart". Work with Heart is focused on results, not facetime. If you are passionate about the latest in technology and want to make an impact on the digital transformation journey of a Fortune 500 company, we're waiting for you. Job Overview Role: Sr ML Engineer (Sr. Machine Learning Engineer) Location: Mumbai General Mills, Digital and Technology India, is seeking Sr Machine Learning Engineer to join the Enterprise Data Capabilities Organization. This team builds enterprise level scalable and sustainable data and model pipelines to serve the analytic needs of business impacting problem statements. In this role, you are a critical member of the data science team focused to operationalize the ML and AI models, entails model management and monitoring too. The success is to recommend innovative ways to automate the MLOps pipelines on GCP and set standards that would ensure repeated success.This capability is leveraged to fuel advanced Analytical solutions, Machine Learning and Deep Learning. It is also responsible for implementing and enhancing community of practice to determine the best practices, standards, and MLOps frameworks to efficiently delivery enterprise data solutions at General Mills.This role works in close collaboration with Data Scientists, Data Engineers, Platform Engineers and Tech Expertise to support the analytic consumption needs. Enhances the performance of the models and automates the production pipelines to gain efficiency. Role Responsibilities Establish and Implement MLOps practices: Development of end-to-end MLOps framework and Machine Learning Pipeline using GCP, Vertex AI and Software tools Management of data pipelines including config, ingestion and transformation from multiple data source like Big Query, Dbt & Google cloud storage etc Meta Data and statistics Data pipeline setup using GCP Bucket and MLMD Re-Training and Monitoring Pipeline setup with multiple criteria Vertex AI Serving Pipeline with multiple creation Vertex AI and GCP services Resource and Infra Monitoring configuration and pipeline development using GCP Automated pipeline Development for Continuous Integration (CI)/Continuous Deployment (CD) Continuous Monitoring (CM)/Continuous Training (CT) using GCP-native tool Branching strategies and Version Control using GitHub ML Pipeline orchestration and configuration using DAG and Workflow orchestration using airflow/cloud Code refactorization & coding best practices implementation as per industry standard Technology-Stack suggestion based on 360 Deg Implementing MLOps practices on project and follow the set MLOps Support the ML models throughout the E2E MLOps lifecycle from development to maintenance Architecture: Micro Services Architecture and framework Development concept Agile software Development concept Architecture Design for HLD, LLD and Solution design Team Mentoring: Programming language Pattern Design implementation Review projects PR and PBIs and suggestion for improvement Knowledge sharing session with team for specific ML Ops Guide/Mentor team members for MLOps framework development Research, Evolve and Publish best practices: Research and operationalize technology and processes necessary to scale ML Ops Ability to research and recommend MLOps best practices on new technologies, platforms, and MLOps pipeline improvement plan and suggestion Communication and Collaboration: Collaborate with technical teams like Data Science Lead, Data Scientist, Data Engineer and Platform Knowledge sharing with the broader analytics team and stakeholders is Communicate on the on-goings to embrace the remote and cross geography Align on the key priorities and focus Ability to communicate the accomplishments, failures, and risks in timely manner. Embrace learning mindset: Continually invest in your own knowledge and skillset through formal training, reading, and attending conferences and meetup Documentation: Document MLOps Process, Development, Architecture & Innovation etc and be instrumental in reviewing the same for other team members Must - have technical skills and experience Minimum qualification- Bachelor's degree (Full Time) Total Experience required 12-15 Years Expertise and at least 5 Years of professional experience in MLOps E2E framework Expertise in Data Transformation and Manipulation through Big-Query/SQL Professional experience Vertex AI and GCP Services Expertise in one of the programming Language Python/R Airflow/Cloud composer Experience Kubernetes/Kubeflow Experience MLflow Professional experience TFX Professional experience Docker -container Experience At least 5yrs of professional experience in the related field of Data Science Strong communication skills both verbal and written including the ability to interact effectively with colleagues of varying technical and non-technical Passionate about agile software processes, data-driven development, reliability, and systematic Good to have skills GCP certifi ca tion Understanding of CPG industry Bcsic understanding of dbt AutoML Concept Machine Learning -Concept of Algorithms Deep Learning- Concept of Algorithms Time Series Analysis- Concept of Algorithms Skill proficiency expectations Expert level Intermediate Level Basic Level • ML Ops E2E framework • Big Query/SQL • Python / R • Vertex AI and GCP Services • Docker-Container • Kubeflow/Kubernetes • TFX • Airflow • MLflow • GitHub • Strong communication skills • Machine Learning and Deep Learning algorithms • Agile techniques • Demonstrates teamworking skills. • Mentor others and lead best practices. • Micro Services concept • Power BI, Tableau, Looker • Good to have domain knowledge: Consumer Packed Goods industry and data sources • Analytic toolset- dbt, atscale, neo4j, AtlassianCOMPANY OVERVIEWWe exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best - bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what's next.Salary: . Date posted: 04/18/2024 01:23 PM
Sr ML Engineer
General Mills, Powai, Mumbai, Any
India is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technology, Sales Capabilities, Consumer Insights, ITQ (R&D & Quality), and Enterprise Business Services. Learning and capacity-building is a key ingredient of our success. Shift timings - RegularAbout General Mills We make foodthe world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we've been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell.How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. The awards and recognition we've received showcase our commitment to be a force for good:• World's Most Admired Companies, Fortune 2022 • America's Most Responsible Companies, Newsweek 2022 • 100 Best Corporate Citizens, 3BL 2021 • Best Places to Work for LGBTQ Equality, Human Rights Campaign 2022 • 100 Best Companies, Seramount 2021 • Diversity Best Practices Leading Inclusion Index, Seramount 2021 • Best Companies for Dads, Seramount 2021 • Best Companies for Multicultural Women, Seramount 2021 • Top 10 Companies for Executive Women, Seramount 2021 • Military Friendly Employer Bronze, VIQTORY 2021 • Best Place to Work, Canada, Greater Toronto, 2021 • Top 50 - India's Best Workplaces for Women, 2021 • Top Workplaces in Brazil, 2021 • Asia's Best Workplaces, 2021Hungry for What's Next We exist to make food the world loves, and it shows. Our passion for people, doing good and creating delicious food has energized us for over 150 years. Breaking away from the pack is how we win, so we need your unique perspectives: your quirks, 'crazy' ideas, rigor and insatiable curiosity to make it happen. We want people who constantly experiment, embracing the new and bold, who keep pushing to turn ideas into reality, no matter how big or small. We've learned becoming the undisputed leader in food means continuously reshaping, reimagining and rebuilding- that only happens when you surround yourself with those who are hungry for what's next. For more details check out www.generalmills.comGeneral Mills India Centre General Mills India Center (GIC) operates out of Mumbai and supports the global operations of General Mills. The center was established in 2005 and has grown in strength. Today, we are a vibrant and diverse team of over 1500 employees that come together to champion business services for the various global entities of General Mills in the areas of Business Operations, Analytics Consulting, Logistics, Finance, IT Development & Technology Consulting, Consumer & Market Intelligence, Sales Capabilities, Research & Development.Digital and Technology team Digital and Technology is the largest team in GIC, which focuses on understanding the latest and innovative trends in technology and leading the adoption of cutting-edge technologies at General Mills. The team closely collaborates with global business teams to understand business models and assess where technology can leveraged to bring efficiency and disruption. Be it AI/ML, Data Science, IoT, NLP, Cloud, Infrastructure, RPA and Automation, Digital Transformation, Cyber Security, Blockchain or Enterprise Architecture, GIC Digital and Technology has something for every technology enthusiast who wants to work here. Our MillsWorks initiative is where we bring agile@scale delivery model to life. Here, business and technology teams work cohesively in pods as ONE team, driven by a singular mission and focused on delivering value for the Company. Our employees, who work on large technology projects of strategic importance, are the Digital Transformation change agents.Our service partnerships and employee engagement are centered on advancing equity and strengthening communities. We believe in an inclusive culture and trust in the power of people who have a passion for learning and growing with technology. We believe in "Work with Heart". Work with Heart is focused on results, not facetime. If you are passionate about the latest in technology and want to make an impact on the digital transformation journey of a Fortune 500 company, we're waiting for you. Job Overview Role: Sr ML Engr (Sr. Machine Learning Engineer) Location: Mumbai General Mills, Digital and Technology India, is seeking Sr Machine Learning Engineer to join the Enterprise Data Capabilities Organization. This team builds enterprise level scalable and sustainable data and model pipelines to serve the analytic needs of business impacting problem statements. In this role, you are a critical member of the data science team focused to operationalize the ML and AI models, entails model management and monitoring too. The success is to recommend innovative ways to automate the MLOps pipelines on GCP and set standards that would ensure repeated success.This capability is leveraged to fuel advanced Analytical solutions, Machine Learning and Deep Learning. It is also responsible for implementing and enhancing community of practice to determine the best practices, standards, and MLOps frameworks to efficiently delivery enterprise data solutions at General Mills.This role works in close collaboration with Data Scientists, Data Engineers, Platform Engineers and Tech Expertise to support the analytic consumption needs. Enhances the performance of the models and automates the production pipelines to gain efficiency. Role Responsibilities Establish and Implement MLOps practices: Development of end-to-end MLOps framework and Machine Learning Pipeline using GCP, Vertex AI and Software tools Management of data pipelines including config, ingestion and transformation from multiple data source like Big Query, Dbt & Google cloud storage etc Meta Data and statistics Data pipeline setup using GCP Bucket and MLMD Re-Training and Monitoring Pipeline setup with multiple criteria Vertex AI Serving Pipeline with multiple creation Vertex AI and GCP services Resource and Infra Monitoring configuration and pipeline development using GCP Automated pipeline Development for Continuous Integration (CI)/Continuous Deployment (CD) Continuous Monitoring (CM)/Continuous Training (CT) using GCP-native tool Branching strategies and Version Control using GitHub ML Pipeline orchestration and configuration using DAG and Workflow orchestration using airflow/cloud Code refactorization & coding best practices implementation as per industry standard Technology-Stack suggestion based on 360 Deg Implementing MLOps practices on project and follow the set MLOps Support the ML models throughout the E2E MLOps lifecycle from development to maintenance Architecture: Micro Services Architecture and framework Development concept Agile software Development concept Architecture Design for HLD, LLD and Solution design Team Mentoring: Programming language Pattern Design implementation Review projects PR and PBIs and suggestion for improvement Knowledge sharing session with team for specific ML Ops Guide/Mentor team members for MLOps framework development Research, Evolve and Publish best practices: Research and operationalize technology and processes necessary to scale ML Ops Ability to research and recommend MLOps best practices on new technologies, platforms, and MLOps pipeline improvement plan and suggestion Communication and Collaboration: Collaborate with technical teams like Data Science Lead, Data Scientist, Data Engineer and Platform Knowledge sharing with the broader analytics team and stakeholders is Communicate on the on-goings to embrace the remote and cross geography Align on the key priorities and focus Ability to communicate the accomplishments, failures, and risks in timely manner. Embrace learning mindset: Continually invest in your own knowledge and skillset through formal training, reading, and attending conferences and meetup Documentation: Document MLOps Process, Development, Architecture & Innovation etc and be instrumental in reviewing the same for other team members Must - have technical skills and experience Minimum qualification- Bachelor's degree (Full Time) Total Experience required 12-15 Years Expertise and at least 3yrs of professional experience in MLOps E2E framework Expertise in Data Transformation and Manipulation through Big-Query/SQL Professional experience Vertex AI and GCP Services Expertise in one of the programming Language Python/R Airflow/Cloud composer Experience Kubernetes/Kubeflow Experience MLflow Professional experience TFX Professional experience Docker -container Experience At least 5yrs of professional experience in the related field of Data Science Strong communication skills both verbal and written including the ability to interact effectively with colleagues of varying technical and non-technical Passionate about agile software processes, data-driven development, reliability, and systematic Good to have skills GCP certifi ca tion Understanding of CPG industry Bcsic understanding of dbt AutoML Concept Machine Learning -Concept of Algorithms Deep Learning- Concept of Algorithms Time Series Analysis- Concept of Algorithms Skill proficiency expectations Expert level Intermediate Level Basic Level • ML Ops E2E framework • Big Query/SQL • Python / R • Vertex AI and GCP Services • Docker-Container • Kubeflow/Kubernetes • TFX • Airflow • MLflow • GitHub • Strong communication skills • Machine Learning and Deep Learning algorithms • Agile techniques • Demonstrates teamworking skills. • Mentor others and lead best practices. • Micro Services concept • Power BI, Tableau, Looker • Good to have domain knowledge: Consumer Packed Goods industry and data sources • Analytic toolset- dbt, atscale, neo4j, AtlassianCOMPANY OVERVIEWWe exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best - bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what's next.Salary: . Date posted: 04/18/2024 01:22 PM
Payments Global Client Service Manager
JPMorgan Chase, Mumbai, Any
Job responsibilitiesDirects the daily activities related to staffing and specialist preparedness. Accountable for implementation of strategic initiatives relative to product strategy as well as staffing and specialist support. Work in partnership with technical counterparts to ensure that appropriate tools and strategies are effectively implemented within the operation.Anticipate evolving client needs and develop strategies to meet those needsDirectly responsible for the team performance, ensuring staff is appropriately trained and supported. Ensure that the team has the tools necessary to maximize the timely and complete resolution of client interactions while meeting client satisfaction standards.Evaluate and execute appropriate staffing plans in order to achieve site and product SLA goals. Directly shapes client service strategies and execution including the communication and administration of strategic initiatives. Works on cross-regional and cross-functional teams and initiatives.Ability to recognize and avert risks to the bank on payment and client data protection related matters and responsible for managing applicable operational risk. Ensures that annual goals are delivered within budget and implements plans to support long-term business objectives. Works with other functional areas to ensure seamless delivery to customers. May coordinate cross functional or operational resources.Manage the daily processes regarding the investigation of customer inquiries. This would include overseeing the prioritizing and distribution of work performed by the team.Required qualifications, capabilities, and skillsDevelop a high-performing team. Identify staff development needs while providing timely feedback. Review the development and performance management plans for all team members.Maintain, update, analyze and report on production statistics. Review trends and provide recommendations to improve client satisfaction, efficiency, and control.Review and make recommendations to sales and product managers on opportunities to improve products and/or delivery of service.Ensure risk and escalation procedures are adhered to at all times.Perform regular reviews of policies and procedures assuring new processes or process changes are documented and that all processes are tested regularly according to risk management guidelines.Responsible for leading and managing multiple projects.Works directly with senior managers globally to identify technology, resource and/or process needs. JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/Disability/VeteranAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 04/22/2024 10:23 PM