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Senior UX Design Associate
JPMorgan Chase, Mumbai, Any
Financial management tools should demonstrate the same care and craft as consumer software, designed with contemporary user- and human-centered practices. Product Designers are part of multi-disciplinary teams, including experience researchers and content designers, committed to designing the future of banking. In this role, you will be part of a multi-year transformation into the fin-tech future of institutional banking incorporating emerging technologies such as block chain, data science, machine learning and cyber-security into the Payments products we create.Job SummaryAs a Senior UX Design, Associate on our Payments Operations team, you will engage in the full range of design practice activities, from up-front research, insights, and strategy to ideation, prototyping, and testing, through to delivery of final designs. You will be a part of multi-disciplinary teams, including Researchers and Service Designers. You will also participate in cross-functional collaboration with Product Managers and Engineers. We expect you to have strengths in the core interaction design parts of this process, and a desire to continually broaden and improve your skills.Our team, which sits within JP Morgan's institutional bank (serving corporate clients), leverages emerging technologies to develop and refine the tools considered most essential to the users that keep this business at the top of the industry.Working as a valued member of a collaborative multidisciplinary team (User Research, Service Design, Visual Design, Product Managers, Business Stakeholders, Engineers) you will work closely with the business and users, following best practice User-Centered Design to deliver innovative and creative solutions to complex problems. Job Responsibilities Design and re-design product experiences across our [Product Line] offerings Partner with UX Researchers and Lead Designers, participate in upfront user research to better understand user needs and behaviors, and usability testing to see how your solutions work for users Collaborate directly with engineering peers, advocating for the user's perspective when working cross-functionally Perform ideation and prototyping to explore different options, including unexpected, but still workable solutions Diagram the interactivity of the product, including user flows and wireframes Detail the designs, built upon our Design System, that brings our solutions to life Present work and articulate design decisions to Product Team leadershipRequired Qualifications, Capabilities and Skills Bachelor's Degree in relevant design discipline (e.g., Interaction Design, HCI, User Experience Design), certification from credible bootcamp or similar accelerated learning program, or equivalent work experience Minimum of three years of relevant work experience Plans and structures their own work, executing quality work within expected time frames Demonstrated experience with user-centered design approaches Prior work involves collaboration within design teams (with other designers, UX researchers, and content designers) and cross-functionally with product managers and software engineers Demonstrates strong Interaction Design skills paired with proficiency in Visual/UI Design or Information Architecture; Development in adjacent skills such as User Research, UX Writing, and Prototyping Able to show how your understanding of technical constraints and opportunities informed your design solutions Intermediate communication and presentation skills, including articulating the rationale behind design decisions within the teamPreferred Qualifications, Capabilities and Skills Prior experience designing applications within complex business domains Developing understanding of Accessibility Guidelines and Inclusive Design practices Has shipped digital products or a launch-ready prototype Understanding of basic technical context of their designs; familiar with HTML, CSS, and JavaScript Foundational understanding of business needs, and how design connects with itAbout usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Salary: . Date posted: 04/19/2024 10:25 PM
UX Design Lead, Vice President
JPMorgan Chase, Mumbai, Any
Financial management tools should demonstrate the same care and craft as consumer software, designed with contemporary user- and human-centered practices. UX Design Leads are core to the transformation of product development at JP Morgan Chase, operating as a peer and partner with Product Management and Engineering. In this role, you will be part of a multi-year transformation into the fin-tech future of institutional banking incorporating emerging technologies such as block chain, data science, machine learning and cyber-security into the Payments products we create.Job SummaryAs a UX Design Lead on our Payments Operations team, you have the understanding of the customer and business needs, foster strong collaboration with your peers, bring thoughtful planning and coordination across product development teams, tame complexity for our users, and participate in the full range of design practice activities, from up-front research, insights, and strategy to ideation, prototyping, and testing through to the delivery of final designs.Our team, which sits within JP Morgan's institutional bank (serving corporate clients), leverages emerging technologies to develop and refine the tools considered most essential to the users that keep this business at the top of the industry.Working as a valued member of a collaborative multidisciplinary team (User Research, Service Design, Visual Design, Product Managers, Business Stakeholders, Engineers) you will work closely with the business and users, following best practice User-Centered Design to deliver innovative and creative solutions to complex problems.Job Responsibilities Be responsible for delivery across a number of concurrent active projects and the efficient, scalable execution of your design direction, providing status and transparency to leadership Contribute to design solutions within the guidelines of a common technology platform and brand in a proficient and sustainable manner Participate in upfront user research to better understand user needs and behaviors, and usability testing to see how your solutions work for users, with the support and guidance of Experience Researchers Hone your communications skills by presenting your work to a diverse selection of business stakeholders and the broader product and technology organization Design through wireframes, visuals, and prototypes at different levels of fidelity. You will be required to ideate and concept prior to the full definition of a delivery milestone, leading workshops and collaborative design sessions Deliver work that is not only user-friendly, but which also produces results - measuring your work's value by identifying success criteria and performing user validation throughout the design process Leverage your knowledge and expertise in design thinking to plan and facilitate ideation and alignment workshops with project stakeholders Collaborate with and influence Product Owners, Business Sponsors, Strategists, Developers, and the rest of the design team. You will play a key role to entrench a culture of design, helping realize the vision and defining end-to-end product experience Work closely with our Design System to contribute and produce patterns, as well as the development and refinement of our Visual Design Language Create next-generation Experiences, applying expertise within the fields of Information Architecture, Interaction Design, and Data Visualization to develop compelling experiences for our productsRequired Qualifications, Capabilities and Skills Bachelor's Degree in relevant design discipline (e.g., Interaction Design, HCI, User Experience Design), certification from credible bootcamp or similar accelerated learning program, or equivalent work experience Minimum of 5 years of relevant work experience Can direct self and others in both planning and structuring the work, and executing on expected levels of quality (role may or may not require management of associate level designers including 1:1s, professional development, performance reviews, etc.) Experience leading a program of work through full product development cycles in discovery, concepting, prototypes, specifications, and enablement Prior work involves leading design teams (with other UX Designers, UX Researchers, Visual and Service Designers) and cross-functional collaboration with senior Product Managers and Engineering leads Expertise in Interaction Design, and strength in Visual/UI Design or Information Architecture; Intermediate proficiency in adjacent skills such as User Research, UX Writing, Prototyping, and Service Design Strong facilitation skills and experience employing a variety of methods and techniques to run complex design-led workshops Has led new business thinking and strategy through their user-centered design workPreferred Qualifications, Capabilities and Skills Prior experience designing applications within complex business domains (financial services, other) Advocate for Accessibility Guidelines and Inclusive Design practices Comfortable with structuring and planning design work in cross-functional contexts Able to show how their understanding of technical constraints and opportunities informed design solutions; Familiar with HTML, CSS, and JavaScript, frameworks such as React, and mobile UI standardsAbout usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Salary: . Date posted: 04/19/2024 10:25 PM
Software Engineer II - ReactJS
JPMorgan Chase, Mumbai, Any
You're ready to gain the skills and experience needed to grow within your role and advance your career - and we have the perfect software engineering opportunity for you.As a Software Engineer II at JPMorgan Chase within the Consumer & Community Banking Team you are part of an agile team that works to enhance, design, and deliver the software components of the firm's state-of-the-art technology products in a secure, stable, and scalable way. As an emerging member of a software engineering team, you execute software solutions through the design, development, and technical troubleshooting of multiple components within a technical product, application, or system, while gaining the skills and experience needed to grow within your role.Job responsibilities Executes standard software solutions, design, development, and technical troubleshooting Writes secure and high-quality code using the syntax of at least one programming language with limited guidance Designs, develops, codes, and troubleshoots with consideration of upstream and downstream systems and technical implications Applies knowledge of tools within the Software Development Life Cycle toolchain to improve the value realized by automation Applies technical troubleshooting to break down solutions and solve technical problems of basic complexity Gathers, analyzes, and draws conclusions from large, diverse data sets to identify problems and contribute to decision-making in service of secure, stable application development Learns and applies system processes, methodologies, and skills for the development of secure, stable code and systems Adds to team culture of diversity, equity, inclusion, and respectRequired qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 2+ years applied experience Hands-on practical experience in system design, application development, testing, and operational stability Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying language Experience across the whole Software Development Life Cycle Exposure to agile methodologies such as CI/CD, Applicant Resiliency, and Security Emerging knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) Proficiency in UI development with experience in React or Angular, TypeScript, CSS, Micro FrontEnd Development, and JavaScript Automation experience with Cucumber / Automated Functional Testing, Test Driven Development (TDD) and agile tools e.g., JIRA Hands on experience as a software engineer with focus on customer facing journeys and modern agile software delivery practices such as Scrum, CI/CD Jules and DDD, and DevOps Mock frameworks as well as US ADA, Section 508, and W3C WCAG 2.1 standards Related assistive technology knowledge and experience with tools like JAWS, NVDA, and/or Window Eyes screen readerPreferred qualifications, capabilities, and skills Familiarity with modern front-end technologies Exposure to cloud technologies Screen reader testing tools(JAWS, NVDA, Voiceover), Automated testing tool(AXE) Mobile Accessibility testingAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/22/2024 10:24 PM
Software Engineer III - Mobile App Developer
JPMorgan Chase, Mumbai, Any
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.As a Software Engineer at JPMorgan Chase within the Consumer & Community Banking Team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.Job responsibilities Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Contributes to software engineering communities of practice and events that explore new and emerging technologies Adds to team culture of diversity, equity, inclusion, and respectRequired qualifications, capabilities, and skills Training or certification on software engineering concepts and 3+ years applied experience Hands-on practical experience in system design, application development, testing, and operational stability Proficient in coding in one or more languages like Java, React, React Native Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Overall knowledge of the Software Development Life Cycle Solid understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) Strong iOS/Android development background in developing mobile applicationsPreferred qualifications, capabilities, and skills: Experience in creating and executing test automation projects with UI & API based automation frameworks Experience in Selenium, JUnit, Cucumber, Groovy, Postman, JMeter, REST Assured, API, Maven, etc. Experience in UI frameworks: React native CLI applications Mobile App Dev: React Native, Native Android(Java) Scripting languages:- JavaScript, node.js, next.js Database & messaging :- Cassandra, DynamoDB, OpenSearch, ElasticSearch, Redux & Kafka Observability & Logging tools: Splunk, Data Dog, SonarQube CI/CD/Version Control:- Jules (Jenkins), Spinnaker, GitHub, Bitbucket Containerization: Docker AWS Cloud, Terraform know how would be good to have.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.Salary: . Date posted: 04/22/2024 10:23 PM