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Scheduling Engineer Salary in Mumbai - PayScale
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Quant Analytics Associate - Data Engineer
JPMorgan Chase, Mumbai, Any
Job Responsibility: Migrate Small Business Data to Public Cloud (AWS and Snowflake) Partner closely with BB Executive Director of Automation and Transformation to execute on new build and conversion book of work to the Cloud data consumption platform; Partner with Data Owners and D&A Leads to understand data roadmap that support analytics needs; Partner with CCB Architecture and technology scrum teams where needed on data modernization; Identify, prioritize, develop and coordinate the migration of legacy and new data needs to align with Small Business Data Strategy; Develop consumption data model that bridges the data within and across line of business to increase scale, use and value; Streamline and automate data assets that support cross-product data sharing, self-serve analytics, and dashboards; Research and identify technology data gaps (missing fields for analytical calculations) and partner with product technology to build into upstream systems to support analytics needs; Define, develop and establish Modeling Team roadmap and implementation planning for our Modeling, Machine Learning & AI Ecosystems; Support data integration projects with external data providers into our systems; Build and incorporate data audit checks and control standardsRequired Qualifications, Skills and Capabilitie 3+ years of analytics, business intelligence, data warehouse, data architecture, or data governance experience Master's or Bachelor's degree in related field (e.g. Data Analytics, Computer Science, Math/Statistics or Engineering) with 3+ years' experience in related discipline Demonstrated understanding in programming languages such as: SQL, SAS, Python, Spark, Java or Scala Experience building relational data models in multiple technology platforms (Teradata, Oracle, Hadoop or Cloud e.g. AWS, GCP, or Azure) Hands-on experience in researching, testing and developing automated data processes including building a common framework to drive consistency and coding best practices Ability to network and work effectively with colleagues at all levels of technical and business expertise Excellent documentation and communication skills both written and verbal Excellent time management, multi-tasking and prioritization skills including ability to self-manage Experience with internal controls and compliance with regulatory and contractual obligations Experience working with data visualization and presentation tools Knowledge of how to appropriate classify risk of data to tag for access management Financial Service industry experience desired, but we are open to evaluating candidates with strong analytics and technical background from other industries Ideally knowledge of Business/Commercial Banking products and services, including deposits, lending, cash management, credit cards and merchant services Preferred Qualifications, Skills and Capabilitie Experience in Big Data and Cloud platforms (Hadoop, Teradata, AWS, GCP, Azure) Experience in using data wrangling tooling (SQL, SAS, Alteryx, Python, Spark, Java, Scala, Snowflake, Redshift, Databricks) Experience in dynamic and interactive reporting/visualization applications such as Tableau Proficient in standard data architecture, data extraction, load processing, data mining and analytical methodology (e.g. logistic regression, match pairs, and neural networks) Proficient in scheduling job workflows using software such as Control-M or Alteryx Scheduler Working knowledge of code versioning software (e.g. Bitbucket) and document change management/workflow software (e.g. JIRA, Confluence)About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.Salary: . Date posted: 04/12/2024 10:27 PM
Sr. Workforce Scheduler - Central Support Teams
Amazon, Mumbai, Any
BASIC QUALIFICATIONS- 12+ years of experience in a contact center environment- 8+ years previous experience in a Workforce Management role as a Scheduler/scheduling analyst.- 5+ Years of experience managing Alvaria (formerly known as Aspect) WFM tool.DESCRIPTIONAt AWS India, we're looking to hire a Sr. Workforce Scheduler to be part of the AWS Support Workforce Management team in Amazon Web Services India Private Limited(AWS India). The Scheduler will lead and manage end to end scheduling life cycle and site performance during the day to ensure effective management of the incoming and outbound phone, chat and email volume. The position will have high visibility to all the operations teams internally. Key job responsibilitiesRegularly generate schedules to maximize resource efficiencyStatistical knowledge and experience with forecasting techniquesEnsure that work shifts are updated on a timely basis with OperationsManage (approve/reject) time offs based on shrink goalsTrack and update NPTs (Site wide meetings, 1:1 meetings, trainings) so we have visibility into future staffing and can identify gaps and risks.Manage shift swap requests (approve / reject)Analyze various scheduling factors to determine optimal schedules and provide recommendations to staffMaintain intra-day performance and hygiene reportsMaintain data integrity in WFM systemsManage shift bids as needed and assist managers with data to volunteer engineers on preferred shiftsInform operations and the broader WFM team of changes in incoming contact patternsManage site-wide Holidays by analyzing incoming demand and making necessary staffing adjustmentsReal-time communication with WFM and operations when call outs or changes are neededSend reports related to the performance of each site, including shrinkage, occupancy, and key performance indicatorsAssist key stakeholders from all sites in achieving shared objectives by building and maintaining strong relationshipsA day in the lifeWe support Operations team to strategically allocate people and resources, track attendance and comply with constantly changing workplace laws and regulations.About the teamWe are team of workforce schedulers and part of wider Workforce management (WFM) function. We support Operations team to strategically allocate people and resources, track attendance and comply with constantly changing workplace laws and regulations. Our primary objective is to understand business rhythm using historical data and trends to predict future staffing needs and then create schedules that best fit the forecasted model and automatically tracks employee time and attendance.We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDPREFERRED QUALIFICATIONS- Demonstrates Decision Making/ Complex Problem Solving- Proactively gather the right data from appropriate sources, probe/consider all of the facts- Considers other perspectives- Conduct root cause analysis- Refer to long term plans and goals- Prioritize key factors; act decisively, promptly and confidently •- Advanced skills using Microsoft Excel in a business environment- Ability to prioritize and meet tight deadlines- Analytical with attention to detail •- Demonstrates high degree of ability to analyze data, using the data to drive decision making and implement effective resolution- 5+ Years of hands on experience on Aspect tool.Salary: . Date posted: 04/18/2024 09:18 AM
D&T Analyst II - Supply Chain
General Mills, Powai, Mumbai, Any
Position Title D & T Analyst II- Supply Chain Function/Group Digital and Technology Location Mumbai Shift Timing Regular Role Reports to Manager - Solution Delivery: Supply Chain Remote/Hybrid/in-Office Hybrid ABOUT GENERAL MILLS We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we've been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell. How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.comGeneral Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people. With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS). For more details check out https://www.generalmills.co.in We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow. JOB OVERVIEW Function Overview The Digital and Technology team at General Mills stands as the largest and foremost unit, dedicated to exploring the latest trends and innovations in technology while leading the adoption of cutting-edge technologies across the organization. Collaborating closely with global business teams, the focus is on understanding business models and identifying opportunities to leverage technology for increased efficiency and disruption. The team's expertise spans a wide range of areas, including AI/ML, Data Science, IoT, NLP, Cloud, Infrastructure, RPA and Automation, Digital Transformation, Cyber Security, Blockchain, SAP S4 HANA and Enterprise Architecture. The MillsWorks initiative embodies an agile@scale delivery model, where business and technology teams operate cohesively in pods with a unified mission to deliver value for the company. Employees working on significant technology projects are recognized as Digital Transformation change agents. The team places a strong emphasis on service partnerships and employee engagement with a commitment to advancing equity and supporting communities. In fostering an inclusive culture, the team values individuals passionate about learning and growing with technology, exemplified by the \"Work with Heart\" philosophy, emphasizing results over facetime. Those intrigued by the prospect of contributing to the digital transformation journey of a Fortune 500 company are encouraged to explore more details about the function through the provided Link Purpose of the role • Role is Techno-functional System Analyst. Need to deliver technical and functional expertise in OMP and SAP supply chain areas of Operations • Guide the design and development of solutions for Supply Chain projects . • Provide first class service and proactively work to improve overall environment stability and ease of support. • Develop close partnership with business users to truly understand needs and facilitate connections to ensure end to end solution optimization. • Use a broad range of continuous improvement tools to provide insights, drive out waste, and improve system performance. • Rotational off-hour support. KEY ACCOUNTABILITIES • Able to address and resolve critical OMP/APO planning related issues. • Able to support Day to Day operations & Technical Upgrades. • Lead business continuance and small enhancements to drive the business growth. • Experience and knowledge on one or more modules- Demand Planning, Supply Planning & Deployment, Finite Scheduling, Production planning of APO/OMP planning tools. • Adhere to the OLA and SLA timelines. • Drive systemic improvements in system health through identification of key re-occurring theme and deep understanding of end-to-end system knowledge. • Facilitate/Support operational initiatives. • Analysis of user requirements; plan and complete approved development projects (using project management principles) in partnership with business users (technical, IT cost and development/testing schedule responsibility). • Engage cross-functional teams as needed to ensure effective implementation of solutions. • Identify and prioritize opportunities with key business. MINIMUM QUALIFICATIONS • Full Time graduation from an accredited university • Hands on Knowledge of Integrated Supply Planning Processes (Demand Planning, Demand Sensing, Supply Network Planning, Production Planning & Finite Scheduling), Supply chain domain and business processes. • Hands on knowledge of APO or OMP or both as a planning tool • Hands on knowledge of various modules within SAP ECC or S/4 both • Solid grasp of OMP/APO and SAP integrations with ability to map the data accordingly. • Must have excellent written and verbal skills, including technical writing. • Must be able to develop technical solutions to business problems and act as a bridge between business and technical team. • Strong analytical skills. • Ability to take ownership and drive to successful outcomes. • Drive meetings to understand stakeholder requirements. Skill proficiency expectations Expert level APO, OMP Supply Planning Long range and finite scheduling Intermediate Level SAP Production Planning (PP) S4 Hana, SAP ECC Cross functional knowledge with other sap modules (for eg: Fico, SD) Basic Level Project Management Service Now PREFERRED QUALIFICATIONS • Master's degree • Preferred years of related experience 7+ years • Demonstrated ability to quickly learn and apply new technologies. • Track record as a strong team player with effective teamwork and communication skills. • Good interpersonal skills - can deal and communicate effectively in English (both in writing and verbally) with systems colleagues and business users. • An analytical, methodical, logical approach to problem solving, employing innovative approaches to business and technical challenges. • Structured and self-disciplined approach to working - can work on own initiative. • Able to work under pressure and to tight deadlines. • Time management skills and the ability to prioritize multiple conflicting activities. • Sound business judgment. • Willingness to continue learning to expand and build on skill sets.Salary: . Date posted: 04/22/2024 01:19 PM