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High Touch Engineer Salary in Mumbai - PayScale
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Data Center Technician, Data Center Operations (DCO)
Amazon, Mumbai, Any
BASIC QUALIFICATIONS- High school or equivalent diplomaDESCRIPTIONData Center Operations designs, installs & maintains the world's largest Cloud Computing Infrastructure. We are looking for skilled Data Centre Operation Technician at Amazon Data Services India Private Limited ("ADSIPL") with a passion for technology to help us expand AWS Cloud offerings to the next level.To keep up with this demand on both disk and network capacity, we continue to expand our Data Centers in India. Also, our content delivery AWS service, CloudFront, has expanded its Data Centers presence by over 50% worldwide in the last 12 months and are expecting to increase by a similar number over the next 12 months. This requires talented people to build & manage. We hope it is you! Come and work for the world's most Customer Centric Company. The location for this job to be discussed, as there may be opportunities in several India locations.The Opportunity: Data Centre Operation Technician This role is a unique opportunity to work in some of the most cutting-edge data centers in the world. ADSIPL's data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in India.A Data Centre Operation Technician at ADSIPL, expectation from role are:• You work as part of the Operations team, whose primary responsibility is the maintenance and upkeep of the data center infrastructure.• your role and responsibilities include, but are not limited to, server rack installation, hardware break-fix on various components, troubleshooting network issues also responding to emergent situations that affect operational stability.• You may be the primary contact point for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Technical Operations) and external service partners (Hardware Vendors, Contractors, Service Providers among others).• You will work and meet SLAs against assigned trouble tickets via a directed workflow, be the first line touch point for hardware troubleshooting and technical issues.• You perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.• You participate in team meetings for metric analysis and to discuss achieving daily/weekly goals.• You possess knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge• You contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment.• More experienced technicians may assist in training less experienced members of the team.* This position also has a physical component requiring the ability to lift & rack equipment up to 20kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.* This role involves covering 24x7 shift rotationWe are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDPREFERRED QUALIFICATIONS- Experience with computer hardware troubleshooting and repairSalary: . Date posted: 04/04/2024 10:20 PM
DCO Trainee
Amazon, Mumbai, MH, IN
DESCRIPTIONData Center Operations designs, installs & maintains the world’s largest Cloud Computing Infrastructure. We are looking for skilled Data Centre Operation Technician at Amazon Data Services India Private Limited (“ADSIPL”) with a passion for technology to help us expand AWS Cloud offerings to the next level. To keep up with this demand on both disk and network capacity, we continue to expand our Data Centers in India. Also, our content delivery AWS service, CloudFront, has expanded its Data Centers presence by over 50% worldwide in the last 12 months and are expecting to increase by a similar number over the next 12 months. This requires talented people to build & manage. We hope it is you! Come and work for the world’s most Customer Centric Company. The location for this job to be discussed, as there may be opportunities in several India locations. The Opportunity: Data Centre Operation Technician This role is a unique opportunity to work in some of the most cutting-edge data centers in the world. ADSIPL’s data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in India. A Data Centre Operation Technician at ADSIPL, expectation from role are:• You work as part of the Operations team, whose primary responsibility is the maintenance and upkeep of the data center infrastructure.• Your role and responsibilities include, but are not limited to, server rack installation, hardware break-fix on various components, troubleshooting network issues also responding to emergent situations that affect operational stability.• You may be the primary contact point for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Technical Operations) and external service partners (Hardware Vendors, Contractors, Service Providers among others).• You will work and meet SLAs against assigned trouble tickets via a directed workflow, be the first line touch point for hardware troubleshooting and technical issues.• You perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.• You participate in team meetings for metric analysis and to discuss achieving daily/weekly goals.• You possess knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge• You contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment.• More experienced technicians may assist in training less experienced members of the team. * This position also has a physical component requiring the ability to lift & rack equipment up to 18kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines. * This role involves covering 24x7 shift rotation We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDBASIC QUALIFICATIONS- 2+ years of computer hardware troubleshooting and repair experience- 1+ years of computer networking experience- Bachelor's degreePREFERRED QUALIFICATIONS- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
Sr. Software Dev Engineer, FinAuto Receivables Tech
Amazon, Mumbai, Any
BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering teamDESCRIPTIONAre you looking for an opportunity to build a highly available, large scale, enterprise-wide software solution? Does it excite you to find patterns and build generic, composable software solutions to solve complex problems? Are you looking for inventing newer and simpler ways of building solutions? If so, we are looking for you to fill a challenging position in Amazon Finance Automation Receivables Technology team.The FinAuto Receivables Tech team strives to consistently evolve and anticipate emerging business needs that drive scale and efficiency for customers, Amazon, and Global Accounts Receivable (GAR). The Celerity team is a part of the FinAuto Receivables tech team, charted to secure customer communications, automate collections tasks, and Amazon customer insights. The Finance Automation Receivable Tech team is looking for a smart, motivated, and results-oriented software development engineer to join the team. We are looking for candidates who are passionate about delivering world-class software. Successful candidates for this position will be self-starters with strong problem solving skills who love getting things done. Strong communication skills and a desire to tackle complex problems that emerge from driving a large business at Amazon are also a must. As a norm, Amazon Software Development Engineers have industry-leading technical abilities. They recognize and adopt best practices in software engineering: design, testing, version control, documentation, build, deployment, and operations. They solve problems at their root, stepping back to understand the broader context. They build flexible systems without over-engineering and choose simple, straightforward solutions over more complex ones. They understand a broad range of data structures and algorithms and know how, when and when not to use them; recognize and use design patterns to solve business problems. They understand how operating systems work, perform and scale.Key job responsibilitiesSenior Software Engineer understand the business impact of his systems and show good judgment when making technical trade-offs between his team's short-term business or operational needs and long-term technology needs. You are a key influencer in team strategy. You drive mindful discussions with customers and peers. You bring perspective and provide context for current technology choices and guide future technology choices. You make appropriate architectural trade-offs. Your code submissions and approach to work are exemplary - your solutions are inventive, secure, easily maintainable, appropriately scalable, and extensible. You write software that is easy for others to contribute to. You take ownership of team architecture, providing a system-wide view and design guidance. You make things simpler. You drive engineering best practices (e.g., Operational Excellence, Security, Quality, etc.) and set standards. When confronted with discordant views, you are able to find the best way forward and influence others to follow that path (build consensus). You actively recruit and help others leverage your expertise, by coaching and mentoring in your organization.About the teamThe team, Celerity, is part of FinAuto Rec Tech Team and is responsible for Zero Touch Attachments (ZTA), Zero Touch Response (ZTR), Customer Experience (CX), Cash Workbench, Unveil (LECIS and Collect Operational Grouping) and Excavate (AI/ML & Data Science) charters.Our Vision is to enable FinAuto Collect to become the comprehensive solution for collection activities for all Amazon business channels and marketplaces, enabling Collect users to focus on high-value tasks through real-time insights, automation and precise communication, resulting in a reduction in the requirement for FinOps while maintaining positive and amicable customer relationships.We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDPREFERRED QUALIFICATIONS- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentSalary: . Date posted: 04/12/2024 10:05 PM