BASIC QUALIFICATIONS• Bachelor's Degree in Business, Economics, Finance or Accounting, Real Estate, or related field.• 4+ years of demonstrable experience in one or more of the following areas: business development, finance operations, sourcing and procurement, project management• 2+ years of experience of transaction coordination including supplier communication, cost analysis, negotiations and contracting, and supplier performance management• 3+ years of experience in an external facing role, such as managing commercial relationships with vendors or customers• 6+ years of experience in business development, colocation transactions, procurement, or finance in data center, telecommunication or networking industry• Experience managing procurement transactions successfully, including supplier communication, cost analysis, negotiations and contracting, and supplier performance management for colocation, telecommunication or network transactions• Demonstrable experience managing internal stakeholder relationships and working successfully across organizations to deliver results requiring collaboration and coordination with multiple teams • High level of proficiency in MS WORD and MS EXCEL • Excellent English written and oral communication skillsDESCRIPTIONDo you have the business savvy and the technical background necessary to help establish Amazon as a key technology platform provider? Amazon Data Services India Private Limited (ADSIPL) is looking for Business Development Manager in Data Center Supply Solutions team to drive our infrastructure strategy and investment activities supporting new market expansion in the India region. As a Technical Business Development Manager you will have the exciting opportunity to help shape and the future of our business via strategic procurement and partnership activities. You will own internal relationships with key business partners (product, operations, networks, engineering, finance, legal), perform market and financial analysis, evaluate colocation solutions in accordance with our standards, negotiate and execute contractual agreements with key data center vendors, and support development of long-term infrastructure scaling strategies with senior Technical Business Developers and Principals. You will plan and manage data center infrastructure costs, negotiate commercial terms, act tactically, write effectively and manage relationships with key vendors, and act as a subject matter expert on commercial matters related to infrastructure agreements. The candidate must be a proven problem solver, and possess the ability to influence at the CXO level and negotiate multi-million dollar contracts.The ideal candidate will possess both a business background to drive engagement and interact at the CXO/VP level, as well as an ability to recognize and evaluate technical issues alongside our Data Center engineers. He/she should have a demonstrated ability to think strategically about business, product, and technical challenges, with the ability to build compelling value propositions. As this position involves direct contact with senior leaders you must have a professional demeanor, strong business acumen, and be able to communicate ideas in a clear and articulate manner. This position will be based in Mumbai, but will require 25-30% business travel to support regional expansion activities, training, and team off-sites.Key job responsibilities• Serve as a key member of the Technical Business Developer team in India in helping to drive overall Infrastructure strategy for colocation deals, focused on EDGE expansion and renewals• Manage infrastructure transactions: validate internal stakeholder inputs, engage with vendors, prepare business cases for leadership approval, and drive contract execution with Legal partners• Understand the technical requirements of our networking, engineering and operations teams, negotiate key contracts from a business and technical perspective, and serve as a liaison to the Legal and Finance teams Ownership of business case creation and presentation to leadership (including commercial, technical and risk profile)• Negotiate and close multi-million dollar contracts to support capacity expansion • Prepare and give business reviews to the senior management team regarding progress and roadblocks to closing new deals to ensure compliance with global standards, practices and policies • Manage internal stakeholder communication and provide status updates on colocation partnership, contract executions and/or site validations • Manage organization's procurement activities including due diligence, vendor onboarding/qualification, vendor engagement and supports internal teams on escalations with vendorsAbout the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at Amazon, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDPREFERRED QUALIFICATIONS• Working knowledge of data center colocation infrastructure, including rack layout, cooling, power backup/generation systems • Knowledge of data center colocation transaction approaches, structures, and best practices, related development processes, and data center plus satellite ground station site selection • Experience related to procurement of data center infrastructure goods and services • Exceptional project and process management skills with capacity to manage a large number competing priorities simultaneously and work to tight deadlines • Proficiency in the use of business applications such as SalesForce, Tableau, Google EarthSalary: . Date posted: 04/10/2024 10:16 PM

Tandem Applications Support

JPMorgan Chase, Mumbai, Any

Job Description Working in Card Authorizations Application Support means you will use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm. In this role , you will oversee application deployments, application issues, including troubleshooting, maintaining, identifying, escalating and resolving. You will ensure that the production changes are made keeping best practices, lifecycle methodology and overall risk top of mind. While learning to fix application and data issues as they arise, you will also gain exposure to software development, testing, deployment, maintenance and improvement, in addition to production lifecycle methodologies and risk guidelines. Finally, you will have the opportunity to develop professionally -and to grow your career in any direction you choose.Responsibilities Oversee and execute the delivery of Tandem Authorizations applications changes; including root cause analysis, troubleshooting, maintaining, escalations and resolutions. Document, track, and research Tandem Authorizations technology reported issues. Research and resolve issues escalated from various areas such as internal alerts, Help Desks, Management, Support Groups and other departments. Provide accurate problem identification, ticket documentation and customer/vendor dialogue. Provide activity, progress and status reports to management and keeps management posted of any critical issues. Weekend support requirement and will involve support on Sat / Sun as part of shift-based coverage. Ensure that production changes are aligned to best practices, lifecycle methodology and sound risk management. Qualifications and Experience BS/BA degree or equivalent experience. Minimum 4 years of Application Support experience Hands-on experience working on TANDEM or HPE NonStop platform (e.g., Guardian and OSS environment) Experience with Monitoring Tools such as Splunk, Netcool, Control M, Dynatrace, Prognosis Working knowledge in one or more programming languages (COBOL, C++, TAL, TACL) Experience in internet protocol and behaviors preferred. Experience in a large-scale, high availability, fast paced, distributed environment. Experience with Tandem batch processing, including submitting jobs and validating data. Analytical mindset to drive identification of patterns/trends which would predict problematic situations. Ability to work collaboratively in teams and develop meaningful relationships to achieve common goal. Effective communication skills (verbal and written), with prior experience leading large conference calls. Ability to work independently as a self-starter and thrive in fast dynamic environment. About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/18/2024 10:26 PM

Lead Payment Operations - Vice President

JPMorgan Chase, Mumbai, Any

Job summary: J.P. Morgan Chase Bank NA (JPMCB) is a single bank branch in Mumbai rapidly expanding its revenue footprint in India. As a Vice President in the Digital Platform Services (D&PS) Operations team, Mumbai Branch, you will be managing entire cash operations for India branch supporting india Corporate & Investment Banking and Commercial Banking clients.The D&PS Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also steer growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Job responsibilities: Responsible for managing Domestic Cash Operations, EDPMS, Cross Border Inward and Outward remittances Manage a team of 30+ members Handle Regulatory reports which needs to be submitted to the regulator(s) Provide an advisory role to internal or external clients on Capital account transactions including managing regulatory reporting Provide key MIS to management including highlighting KPIs and providing early escalations Scrutinize documentary evidence in light with the required regulations Interact including meeting regulator on client and/or transaction specific cases Interact with the clients on various RFPs and on an ongoing basis on service qualities including client meetings Liaise with Compliance, Legal and Sales team for regular update on changing regulatory guidelines Work with product in rolling out cash products including system / technology rollouts for clientsRequired qualifications, capabilities, and skills: Graduate with min 12 years or Post graduate (MBA-Finance)/Qualified CA with min work experience of 10 Candidate needs to possess strong knowledge of Banking norms and regulations in general and FEMA guidelines in specific Should have thorough knowledge of the regulations around the capital account transactions like ODI, FDI and ECB Should have previous experience of handling team and clients including client meetings Excellent communication skills- verbal and written Interpersonal and Partnership skillsAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 04/19/2024 10:27 PM

Payments Global Client Service Manager

JPMorgan Chase, Mumbai, Any

Job responsibilitiesDirects the daily activities related to staffing and specialist preparedness. Accountable for implementation of strategic initiatives relative to product strategy as well as staffing and specialist support. Work in partnership with technical counterparts to ensure that appropriate tools and strategies are effectively implemented within the operation.Anticipate evolving client needs and develop strategies to meet those needsDirectly responsible for the team performance, ensuring staff is appropriately trained and supported. Ensure that the team has the tools necessary to maximize the timely and complete resolution of client interactions while meeting client satisfaction standards.Evaluate and execute appropriate staffing plans in order to achieve site and product SLA goals. Directly shapes client service strategies and execution including the communication and administration of strategic initiatives. Works on cross-regional and cross-functional teams and initiatives.Ability to recognize and avert risks to the bank on payment and client data protection related matters and responsible for managing applicable operational risk. Ensures that annual goals are delivered within budget and implements plans to support long-term business objectives. Works with other functional areas to ensure seamless delivery to customers. May coordinate cross functional or operational resources.Manage the daily processes regarding the investigation of customer inquiries. This would include overseeing the prioritizing and distribution of work performed by the team.Required qualifications, capabilities, and skillsDevelop a high-performing team. Identify staff development needs while providing timely feedback. Review the development and performance management plans for all team members.Maintain, update, analyze and report on production statistics. Review trends and provide recommendations to improve client satisfaction, efficiency, and control.Review and make recommendations to sales and product managers on opportunities to improve products and/or delivery of service.Ensure risk and escalation procedures are adhered to at all times.Perform regular reviews of policies and procedures assuring new processes or process changes are documented and that all processes are tested regularly according to risk management guidelines.Responsible for leading and managing multiple projects.Works directly with senior managers globally to identify technology, resource and/or process needs. JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/Disability/VeteranAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 04/22/2024 10:23 PM