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Production Support Manager Salary in Noida - PayScale
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Manager III, Support Engg.
Amazon, Noida, Any
BASIC QUALIFICATIONSBS in Computer Science or equivalent combination of technical education and work experience Dedicated and committed External hires should have minimum of 7 - 10 years of relevant experience Should have at least 2 year of experience in managing a team of 5-10 Engineers Experience in hiring, recruiting, developing and promoting Technical Contributors and Engineers Strong understanding of support processes - SLA, handling tickets, monitoring, processes and metrics. Very strong stakeholder management and communication management. Good command over Windows and Excel Strong analytical skills and ability to work in an unstructured and evolving environment Good people manager who can manage and motivate direct reports and get the best out of themDESCRIPTIONThis job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success. The role encompasses, managing a growing team of Support & Application Engineers, currently focused on: Monitoring & Resolution of Trouble Tickets within defined SLA's. Drive escalations to engineering team. Drive Root Cause Analysis, Impact Analysis and Production Deployment support. Build automated frameworks, tools, solutions to enable stakeholders/business owners monitor health/drive business outcomes (For example: Automated Business/Product Metrics) Build a culture of direct code interaction by nurturing talent towards building applications/debugging & making code level fixes.Key job responsibilitiesKey Responsibilities Include: Regular interactions with various internal engineering team to help understand requirements & business priorities, define engagement model and drive improvements. Developing support strategies and creating appropriate harnesses as well as pragmatic approaches for quick & effective support. Resource planning to support various program asks. Drive initiatives to maximize operational efficiency. Defining measurable metrics to gauge progress against objective Support goals. Build best-of-class support engineering teamWe are open to hiring candidates to work out of one of the following locations:Noida, UP, INDPREFERRED QUALIFICATIONSBS in Computer Science or equivalent combination of technical education and work experience External hires should have minimum of 7 - 10 years of relevant experience Should have at least 2 year of experience in managing a team of 5-10 Engineers Experience working and coordinating with distributed worldwide teams preferred Shows creativity and initiative to improve productivity by Innovative means like Developing New tools Proven ability to troubleshoot and identify the root cause of issues in complex Enterprise Level applications. Demonstrated skill and passion for problem solving and operational excellence.Salary: . Date posted: 04/08/2024 09:50 PM
SLP Specialist, INSLP
Amazon, Noida, Any
BASIC QUALIFICATIONSGraduation with minimum 3 years of experience in the field of Security, Loss Prevention, Shrinkage, Asset Protection, Investigations, Inventory University degree level or equivalent through experience and professional certification. Ø A minimum of 3- 5 years in law enforcement or security-related profession. Ø Extensive and up to date knowledge of security equipment and technology. Ø Experience in managing or coordinating security investigations of complex nature. Ø Knowledge of information security processes and systems. Ø Experience in security auditing. Ø Exposure to MNC culture and dynamics.DESCRIPTIONThe primary objective of the Security & Loss Prevention coordinator is to ensure the protection of people & assets of Amazon's FC in accordance with global Security guidelines and PoliciesThe role is cross-functional and requires deep collaboration and influencing ability with stakeholders from business and corporate functionsTo Assist Security Manager, in day to day activities, planning, sourcing and executing the process and procedure. The Security Coordinator along with Security Team works together to ensure and maintain high quality and timely support to the Operations of the organization1. Security OperationØ Rationalization & Review of Guard ForceØ Profiling of Guard ForceØ Implementation & Follow-up of Security PlanØ Review of Post Site InstructionØ Reports - Daily, Weekly, Monthly, Half yearly and AnnualØ Security Team is ensuring that SLAs for all processes are being taken care ofØ All the Control Room systems are functioning properlyØ Patrolling Observations & Corrective action and follow upsØ Daily Vehicle MovementsØ Ensure all posts are 4M & 5S compliant2. Audits/CertificationsØ Keeping the plans & SOPs updatedØ Periodical Check of DocumentationØ Preparation of Documents for Internal & External AuditsØ Follow up on Lights, Hydrants, Emergency Exit door, & all accessreader ReportsNo of Employees entry / Exit thru Frisking PointsØ Review of Manpower required at Frisking PointsØ Maintenance of Systems Installed at Frisking AreaØ Maintenance of Systems Installed at Frisking Area & ImprovementØ Surprise Check and reportsØ 5S Audits of all Frisking Points and Implementation of suggested Points4. Process Improvement & Loss Prevention ProgramØ Process Review & Necessary ImprovementsØ Process ImprovisationØ Quarterly AssessmentØ Loss Prevention ReportØ Feed backs from Shop FloorsØ Follow up & Completion of CAPAØ Loss Prevention Audits5. Scrap Disposal AuditingØ Process Review & Necessary ImprovementsØ No of Vehicle in & Out MovementØ Surprise Checks and Scrap yards and reportØ Cross functional Team Audits6. Security SystemØ Ensure 95 % serviceability of all SystemsØ Ensure 100% Training of all security guardsØ Controlling of Access & Review of Access levelØ Hygiene Status Report & Operational Effectiveness of Security gadgets.Ø Preventive maintenance Schedule for all Security Gadgets & its ImprovementsØ Monthly Review Meeting with AMC Vendor and UpdatesØ New Projects & Completion reportØ Reports - Daily, Weekly & Monthly reportsØ Daily Defect Follow upsØ Reports & Follow ups Of Near Miss, Suspected Movements & Process violation at production7. Loss Prevention AnalysisØ Working closely with ICQA team and do the analysis of all unreconciled ASINsØ Quick Completion Investigation and submission of reportsØ Loss prevention audits and recommendations if anyØ Surprise Checks and submission of reportsØ Follow up & Completion of CAPA with regards to Concern areas8. Security Stores and AssetsØ Maintenance of updated Assets listØ Maintenance Schedule of Assets & Security GadgetsWe are open to hiring candidates to work out of one of the following locations:Noida, UP, INDPREFERRED QUALIFICATIONSGraduation with minimum 3 years of experience in the field of Security, Loss Prevention, Shrinkage, Asset Protection, Investigations, Inventory University degree level or equivalent through experience and professional certification. Ø A minimum of 3- 5 years in law enforcement or security-related profession. Ø Extensive and up to date knowledge of security equipment and technology. Ø Experience in managing or coordinating security investigations of complex nature. Ø Knowledge of information security processes and systems. Ø Experience in security auditing. Ø Exposure to MNC culture and dynamics.Salary: . Date posted: 04/20/2024 09:09 AM
Cloud Security and Compliance Engineer : T3
, noida, IN
Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Cloud Security and Compliance Engineer : T3 to join our team in Noida, Uttar Pradesh (IN:UP), India (IN).stylemargin:bottom:11.0px::Proficient comprehension and problem:solving skills in AWS cloud computing, networking, and AWSs Well:Architected framework.:Technical expertise in supporting, designing, architecting, and deploying Hybrid Cloud environments.:Thorough grasp of networking principles for establishing VPCs, Subnets, Landing Zones, ACLs, Security Groups, and implementing security best practices in cloud setups.:Advanced proficiency in end:to:end cloud migration, utilizing either Cloud Native or third:party tools, covering strategy formulation, assessment, solution design, architecture, and AWS execution. Conducting assessments of application portfolios and workloads to identify migration candidates and gathering migration requirements from various stakeholders and Application Owners.:Familiarity with various AWS services such as Lambda, SNS, SQS, Dynamo DB, OpenSearch Cluster, Transfer Family, CloudWatch Dashboard, EC2, EFS, EKS Clusters, Step Functions, ELB, ACM Certs, Directory Services, and Networking.:Sound understanding of emerging technologies, including Cloud Security, AWS Guard Duty, Amazon Inspector, AWS System Manager, AWS Config, AWS Firewall Manager, AWS IAM Access Analyzer, and AWS Security Hub.:Establishing security alerts using CloudWatch and Security Hub, collaborating with Site Reliability Engineers to analyse and resolve cloud security issues in AWS production environments.:Experience setting up and configuring Route 53 services, such as DNS resolver and health checks.:Profound knowledge of PaaS to IaaS migration strategies, with scripting experience (proficient in Python) and automation skills (preferably IaaC/Terraform).:Developing and enhancing security mechanisms, including preventive and detective controls, and suggesting opportunities for continuous improvement of cloud security.:Assisting in configuring and implementing identity and access management solutions, including Single Sign:On (SSO), for systems and applications within the environment.:Configuring cloud monitoring using native tools and integrating them with IT Service Management (ITSM) tools.:Contributing to developing and maintaining metrics and reports to provide management insight into the effectiveness of security infrastructure, controls, projects, and processes.:Proficient in troubleshooting and analysing complex issues, handling P1/P2 calls and escalations, and producing formal external Root Cause Analysis (RCA) documentation and presentations.:Possesses excellent written and oral communication skills.Basic Qualifications::12+ years of overall experience; 6+years of AWS experience working in a 24 * 7 diverse cloud support environment. Preferred Certifications::AWS SysOps Administrator/Solutions Architect Associate Certifications:AWS Solutions Architect Professional CertificationWork Timings::Should be willing to work in a rotational shift with a 24x7 support window.LI:MIWSAbout NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success.
Industry Consulting Manager
, noida, IN
Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Industry Consulting Manager to join our team in Noida, Uttar Pradesh (IN:UP), India (IN).Senior Business Analyst LendingSummary of Role:In that role, they will::Bring a good understanding of the Lending domain having worked in similar capacity earlier:Shall be able to guide, handhold and groom the team of Business Analyst through out the project:Interact with business users and technical team for understanding of functional requirements:Document business requirements and process flows using different tools like JIRA, Confluence, Blue Works, Lucid Chart, MS Visio etc:Analyse and design solutions with the support of Solution Architects:Provide feedback on test cases and support to Quality Assurance for testing:Support in client UATJob DescriptionResponsibilities of the role::Lead the engagement with business users to define scope, understand business processes, problem statements and pain areas:Identify key stakeholders and construct stakeholder analysis i.e. how they are affected:Support the identification of risks and mitigation approaches:Lead the client requirement workshops and identify gaps together with high level proposals for their resolution (e.g. development workarounds or change in processes). Ensure any solutions proposed are realistic and within the agreed scope of the project.:Analyse client business requirements, liaise with clients / project teams and prepare business process documents like BRDs, User Stories, Discussion Logs, Workflows etc. Be involved actively in the process till the sign:off is not obtained from the client.:Guide the business analysts in Solution design with the Design and Development team to ensure requirements are duly addressed. Ensure Requirement Traceability Matrix is updated to facilitate tracking of requirements coverage.:Make appropriate recommendations that will positively impact operational effectiveness, reduce cost and provide a better customer experience:Conduct relevant research to increase understanding in support of developing comprehensive solutions:Participate in final User Acceptance Testing for all major developments in the domain:Assist in the production of various collaterals such as User Guide, SOP Documents, process flows etcExperience and skills required:A strong background in Lending domain having good understanding of end:to:end lending lifecycle in areas such as loan management and servicing and delinquency handling:Should have good understanding of gamut of commercial and SME lending products like Commercial Loans, Syndication, Mezz FInance:Experience of implementing Temenos Core Banking System would be an added advantage:Design thinking, ability to manage multiple stakeholder expectations, communicate in a clear non:ambiguous manner, conduct requirements workshops, drive decision making:Experience in documenting business case, business process modelling, requirement elicitation through workshops:Manage projects from inception through design to delivery:An IT background with a solid grounding in technology:Experience of working in both Agile and waterfall SDLCs:Communication, group dynamics, collaboration and continuous improvement are core : being best practice driven:Pro:active, quick learner, ability to effectively work in multi:cultural and multi:national teams:Positive attitude and ability to engage with different stakeholders managing scope and expectations skilfullyAbout NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 co
Systems Integration Specialist Advisor
, noida, IN
Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Systems Integration Specialist Advisor to join our team in Noida, Uttar Pradesh (IN:UP), India (IN).stylemargin:bottom:11.0px::Proficient comprehension and problem:solving skills in AWS cloud computing, networking, and AWSs Well:Architected framework.:Technical expertise in supporting, designing, architecting, and deploying Hybrid Cloud environments.:Thorough grasp of networking principles for establishing VPCs, Subnets, Landing Zones, ACLs, Security Groups, and implementing security best practices in cloud setups.:Advanced proficiency in end:to:end cloud migration, utilizing either Cloud Native or third:party tools, covering strategy formulation, assessment, solution design, architecture, and AWS execution. Conducting assessments of application portfolios and workloads to identify migration candidates and gathering migration requirements from various stakeholders and Application Owners.:Familiarity with various AWS services such as Lambda, SNS, SQS, Dynamo DB, OpenSearch Cluster, Transfer Family, CloudWatch Dashboard, EC2, EFS, EKS Clusters, Step Functions, ELB, ACM Certs, Directory Services, and Networking.:Sound understanding of emerging technologies, including Cloud Security, AWS Guard Duty, Amazon Inspector, AWS System Manager, AWS Config, AWS Firewall Manager, AWS IAM Access Analyzer, and AWS Security Hub.:Establishing security alerts using CloudWatch and Security Hub, collaborating with Site Reliability Engineers to analyse and resolve cloud security issues in AWS production environments.:Experience setting up and configuring Route 53 services, such as DNS resolver and health checks.:Profound knowledge of PaaS to IaaS migration strategies, with scripting experience (proficient in Python) and automation skills (preferably IaaC/Terraform).:Developing and enhancing security mechanisms, including preventive and detective controls, and suggesting opportunities for continuous improvement of cloud security.:Assisting in configuring and implementing identity and access management solutions, including Single Sign:On (SSO), for systems and applications within the environment.:Configuring cloud monitoring using native tools and integrating them with IT Service Management (ITSM) tools.:Contributing to developing and maintaining metrics and reports to provide management insight into the effectiveness of security infrastructure, controls, projects, and processes.:Proficient in troubleshooting and analysing complex issues, handling P1/P2 calls and escalations, and producing formal external Root Cause Analysis (RCA) documentation and presentations.:Possesses excellent written and oral communication skills.Basic Qualifications::12+ years of overall experience; 6+years of AWS experience working in a 24 * 7 diverse cloud support environment. Preferred Certifications::AWS SysOps Administrator/Solutions Architect Associate Certifications:AWS Solutions Architect Professional CertificationWork Timings::Should be willing to work in a rotational shift with a 24x7 support window.About NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata