Business Planning Manager Salary in Noida - PayScale

BASIC QUALIFICATIONSBS in Computer Science or equivalent combination of technical education and work experience Dedicated and committed External hires should have minimum of 7 - 10 years of relevant experience Should have at least 2 year of experience in managing a team of 5-10 Engineers Experience in hiring, recruiting, developing and promoting Technical Contributors and Engineers Strong understanding of support processes - SLA, handling tickets, monitoring, processes and metrics. Very strong stakeholder management and communication management. Good command over Windows and Excel Strong analytical skills and ability to work in an unstructured and evolving environment Good people manager who can manage and motivate direct reports and get the best out of themDESCRIPTIONThis job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success. The role encompasses, managing a growing team of Support & Application Engineers, currently focused on: Monitoring & Resolution of Trouble Tickets within defined SLA's. Drive escalations to engineering team. Drive Root Cause Analysis, Impact Analysis and Production Deployment support. Build automated frameworks, tools, solutions to enable stakeholders/business owners monitor health/drive business outcomes (For example: Automated Business/Product Metrics) Build a culture of direct code interaction by nurturing talent towards building applications/debugging & making code level fixes.Key job responsibilitiesKey Responsibilities Include: Regular interactions with various internal engineering team to help understand requirements & business priorities, define engagement model and drive improvements. Developing support strategies and creating appropriate harnesses as well as pragmatic approaches for quick & effective support. Resource planning to support various program asks. Drive initiatives to maximize operational efficiency. Defining measurable metrics to gauge progress against objective Support goals. Build best-of-class support engineering teamWe are open to hiring candidates to work out of one of the following locations:Noida, UP, INDPREFERRED QUALIFICATIONSBS in Computer Science or equivalent combination of technical education and work experience External hires should have minimum of 7 - 10 years of relevant experience Should have at least 2 year of experience in managing a team of 5-10 Engineers Experience working and coordinating with distributed worldwide teams preferred Shows creativity and initiative to improve productivity by Innovative means like Developing New tools Proven ability to troubleshoot and identify the root cause of issues in complex Enterprise Level applications. Demonstrated skill and passion for problem solving and operational excellence.Salary: . Date posted: 04/08/2024 09:50 PM

Overview Build the future! At McGraw Hill our approach is to improve educational outcomes as we harness technology and data insights both inside and outside the classroom to ignite the spark between teaching and learning. As a Product Manager you will drive the growth of McGraw Hill India Test Prep business in the existing and new segments - books and digital content solutions. What is this role about? The incumbent will work effectively across the organisation as the customer expert and product owner, and partner successfully with others to accomplish goals. One is therefore active in the markets to learn market trends, customer and competitor insights that positively impact portfolio strategy and decisions, plus product conception and development. What you will be doing: Build and execute on the identified growth segment's product roadmap with solid content strategy, effective product lifecycle management and operational efficiency Responsible for revenue and profitability planning and execution of the growth product portfolio and collaborate with sales and marketing to achieve goals Identify, develop and present effective business cases to support product lines and versions, innovations or enhancements, and new products and services Ensure timely publishing of products with strict adherence to our quality standards Promote the growth portfolio to engage and support the go-to-market teams through product presentations, documentations, training and workshops Work closely with marketing team to guide integrated marketing communications and campaigns that nurture leads and prospects for portfolio success We are looking for someone with: Minimum 3 years of relevant experience as a Product Manager for K-12 or Test Prep segment Holding prior experience in building sustainable products with solid Product Management expertise Expertise in data handling and analytics to enable data driven decision making Ability to lead, influence, and collaborate with multiple stakeholders and across levels Familiarity with market research, consumers behaviour, and marketing techniques A bachelors degree with excellent communication & presentation skillsWhy work with us?The work you do at McGraw Hill will be the work that matters and influences. As the leading education partner for millions of educators, learners and professionals, we are expanding the possibilities of content and technology to make learning better in a connected world. Play your part and experience a sense of fulfilment that will inspire you to even achieve greater heights. 47148Salary: . Date posted: 04/15/2024 11:08 AM

Who we areBuild a brighter future while learning and growing with a Siemens company at the intersection of technology, community, and sustainability. Our global team of innovators is always looking to create meaningful solutions to some of the toughest challenges facing our world. Find out how far your passion can take you.About the jobThe Product Manager works on product offerings in our Strategic Asset Management portfolio of solutions and is responsible for working on our core product in the facility infrastructure market, Origin. Product Managers at Brightly work with stakeholders across the business and clients to drive topline bookings of the product as supported by the product roadmap.Brightly's capital planning and asset lifecycle optimization solutions help our clients compare and contrast funding options for their capital planning projects across multiple asset classes - helping clients maximize the impact of their budgets while supporting the communities they serve. Our mission is to help our clients build better, sustainable environments for the citizens, patients, students, and constituents that they serve. We are looking for someone who not only meets the needs of the role but believes in the mission of Brightly and how that supports our clients.What you'll be doingServe in the role of Product Manager in an agile development environment, including developing and maintaining a robust backlog writing and refining user stories Translate product roadmap features into well-defined product requirements, including features, user stories, and acceptance test criteriaResponsible for communicating priorities and goals at the beginning of each sprint in accordance with release goals, roadmap, and associated timelines/dependencies Become a subject matter expert in relevant product domains, and develop an understanding of target markets and users, to guide product decisions Develop Business and Market Requirement documents, and work with your peers to translate these requirements to inform the roadmap and execution plan. Serve as the champion of the customer experience and partner with UX/design, product counterparts, and professional Services to deliver delightful user experiences across all customer touchpoints Establish and foster key relationships with clients, & domain experts to leverage in meeting market needsWhat you'll needQualifications & Experience2-3 Years of experience as product manager.Experienced at developing user stories and acceptance criteria and communicating business value to the engineering team. Strong evidence of working with engineering on communicating commitments and delivering results Experience in Agile processes and principlesSuperb communication skills for both oral and written communication; ability to communicate confidently across all levels in the organization.Demonstrated ability to interpret and analyze data to support decision making. Experience working with and influencing product development teams and driving them toward a common customer and business vision all the way through to delivery. Bachelor's degree in business, Computer Science, or other analytical or business acumen-based field Knowledge of finance, investment, and asset management is beneficial.Behavioural Competencies: High energy level, sense of urgency and intellectual curiosity, confident, thorough, not afraid to make decisions, oriented toward practical solutions. Passion for developing great products!Confident, without an ego, to have both the conviction and willingness to make decisions as well as the confidence to seek collaborative solutions.: Ability to overcome setbacks and enthusiastically persist until ambitious goals are achieved-must be resourceful, creative, and innovative.Results-oriented team player who leads by example, holds self-accountable for performance, takes ownership, and champions efforts with enthusiasm and conviction.The Brightly cultureService. Ingenuity. Integrity. Together. These values are core to who we are and help us make the best decisions, manage change, and provide the foundations for our future. These guiding principles help us innovate, flourish, and make a real impact in the businesses and communities we help to thrive. We are committed to the great experiences that nurture our employees and the people we serve while protecting the environments in which we live.Together we are BrightlySalary: . Date posted: 04/16/2024 02:01 PM

BASIC QUALIFICATIONSGraduation with minimum 3 years of experience in the field of Security, Loss Prevention, Shrinkage, Asset Protection, Investigations, Inventory University degree level or equivalent through experience and professional certification. Ø A minimum of 3- 5 years in law enforcement or security-related profession. Ø Extensive and up to date knowledge of security equipment and technology. Ø Experience in managing or coordinating security investigations of complex nature. Ø Knowledge of information security processes and systems. Ø Experience in security auditing. Ø Exposure to MNC culture and dynamics.DESCRIPTIONThe primary objective of the Security & Loss Prevention coordinator is to ensure the protection of people & assets of Amazon's FC in accordance with global Security guidelines and PoliciesThe role is cross-functional and requires deep collaboration and influencing ability with stakeholders from business and corporate functionsTo Assist Security Manager, in day to day activities, planning, sourcing and executing the process and procedure. The Security Coordinator along with Security Team works together to ensure and maintain high quality and timely support to the Operations of the organization1. Security OperationØ Rationalization & Review of Guard ForceØ Profiling of Guard ForceØ Implementation & Follow-up of Security PlanØ Review of Post Site InstructionØ Reports - Daily, Weekly, Monthly, Half yearly and AnnualØ Security Team is ensuring that SLAs for all processes are being taken care ofØ All the Control Room systems are functioning properlyØ Patrolling Observations & Corrective action and follow upsØ Daily Vehicle MovementsØ Ensure all posts are 4M & 5S compliant2. Audits/CertificationsØ Keeping the plans & SOPs updatedØ Periodical Check of DocumentationØ Preparation of Documents for Internal & External AuditsØ Follow up on Lights, Hydrants, Emergency Exit door, & all accessreader ReportsNo of Employees entry / Exit thru Frisking PointsØ Review of Manpower required at Frisking PointsØ Maintenance of Systems Installed at Frisking AreaØ Maintenance of Systems Installed at Frisking Area & ImprovementØ Surprise Check and reportsØ 5S Audits of all Frisking Points and Implementation of suggested Points4. Process Improvement & Loss Prevention ProgramØ Process Review & Necessary ImprovementsØ Process ImprovisationØ Quarterly AssessmentØ Loss Prevention ReportØ Feed backs from Shop FloorsØ Follow up & Completion of CAPAØ Loss Prevention Audits5. Scrap Disposal AuditingØ Process Review & Necessary ImprovementsØ No of Vehicle in & Out MovementØ Surprise Checks and Scrap yards and reportØ Cross functional Team Audits6. Security SystemØ Ensure 95 % serviceability of all SystemsØ Ensure 100% Training of all security guardsØ Controlling of Access & Review of Access levelØ Hygiene Status Report & Operational Effectiveness of Security gadgets.Ø Preventive maintenance Schedule for all Security Gadgets & its ImprovementsØ Monthly Review Meeting with AMC Vendor and UpdatesØ New Projects & Completion reportØ Reports - Daily, Weekly & Monthly reportsØ Daily Defect Follow upsØ Reports & Follow ups Of Near Miss, Suspected Movements & Process violation at production7. Loss Prevention AnalysisØ Working closely with ICQA team and do the analysis of all unreconciled ASINsØ Quick Completion Investigation and submission of reportsØ Loss prevention audits and recommendations if anyØ Surprise Checks and submission of reportsØ Follow up & Completion of CAPA with regards to Concern areas8. Security Stores and AssetsØ Maintenance of updated Assets listØ Maintenance Schedule of Assets & Security GadgetsWe are open to hiring candidates to work out of one of the following locations:Noida, UP, INDPREFERRED QUALIFICATIONSGraduation with minimum 3 years of experience in the field of Security, Loss Prevention, Shrinkage, Asset Protection, Investigations, Inventory University degree level or equivalent through experience and professional certification. Ø A minimum of 3- 5 years in law enforcement or security-related profession. Ø Extensive and up to date knowledge of security equipment and technology. Ø Experience in managing or coordinating security investigations of complex nature. Ø Knowledge of information security processes and systems. Ø Experience in security auditing. Ø Exposure to MNC culture and dynamics.Salary: . Date posted: 04/20/2024 09:09 AM

Responsibilities::Provides direct supervision to a team of Workforce Management team members owning Contact Center Forecasting, Headcount planning, scheduling, reporting and real time monitoring.:Sets and communicates clear expectations for work outcomes and manages performance.:Effective planning to ensure SLAs of all Clients are met each month.:Provide timely inputs to Leadership on performance issues, recommendations to improve performance.:Identify opportunities and provide consultancy inputs to Operations Leaders related to Workforce Management functions.:Driving projects to improve productivity by analysing historical performance data to identify trends (associate behavior, call volume, activities, etc.).:Producing dashboards and presentations for senior leadership covering received volume, team performance, schedule adherence, handle times, and additional KPIs.:Assist the team in day:to:day execution of plans.:Remotely work with team members in other locations.:Work with the Sales teams to gather due diligence information about new / existing Clients.:Handle escalations and account management to quickly resolve difficult issues.:Determines type of headcount (part:time, full:time) and site location to align with opex scaling goals.Requirements::Typically requires 6:8 years of relevant experience.:3 to 4 years of experience in a high:volume call centre where you had to adapt to changing priorities on short notice and interactwith a diverse workgroup in a supervisory role.:3 to 4 years in a role that required analytical skills including a thorough understanding of how to interpret business needs and translate them into scorecard/dashboards.:3 to 4 years of experience using advanced MS Excel that includes updating and creating spreadsheets, macros, formulas, advanced charting, graphics and pivot tables.:Experience in working on Workforce Management Tools likeVerint,Aspect and Calabrio.:Must be available to work any time between 7 AM to 5 PM US Central time.:Excellent influencing and communication skills.:Excellent client service skills and leadership capabilities.:Excellent analytical and problem:solving skills.:Strong budgeting, business financial and P and L skills.

Informs management of Queue trends and service level issues.Develops and maintains accurate schedules for various call center lines of business to ensure best staffing coverage for call arrival patterns.Identifies negative trends in incoming call data.Executes business continuity and recovery plans as defined by management.Updates organizational information to ensure best data for distributing schedules by manager and Line of Business.Develops scheduling reports based on forecast outlooks and general scheduling scenarios as requested by management.Skills RequiredExcellent data analysis skills.Strong knowledge of NTT DATA's queue structure, products, and service offerings.Advanced knowledge and understanding of contact center tools and systems, policies, procedures, call flow and routing.Proficiency in Microsoft Office.Excellent verbal and written communication skills.Knowledge of scheduling and real time principles and strategies, including agent skilling, shrinkage, and call routing.Knowledge of forecasting/ planning models and queue metrics to ensure accurate hiring plans to forecasted call volume/headcount.Strong PC skills in Microsoft Excel.