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Contracts Lead/ Manager : Catalysts and Chemicals
, bangalore, IN
About usAt ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net:zero future. As one of the world's largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower:emissions technologies.We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society's evolving needs. Learn more about our What and our Why and how we can work together.ExxonMobil's affiliates in IndiaExxonMobil's affiliates have offices in India in Bengaluru, Mumbai and the National Capital Region.ExxonMobil's affiliates in India supporting the Product Solutions business engage in the marketing, sales and distribution of performance as well as specialty products across chemicals and lubricants businesses. The India planning teams are also embedded with global business units for business planning and analytics.ExxonMobil's LNG affiliate in India supporting the upstream business provides consultant services for other ExxonMobil upstream affiliates and conducts LNG market:development activities.The Global Business Center : Technology Center provides a range of technical and business support services for ExxonMobil's operations around the globe.ExxonMobil strives to make a positive contribution to the communities where we operate and its affiliates support a range of education, health and community:building programs in India. Read more about our Corporate Responsibility Framework.To know more about ExxonMobil in India, visit ExxonMobil India and the Energy Factor India.What role you will play in our team:To work closely with the refineries and chemical plant clients for their needs:Drive value, efficiency and expanded market advantage via end:to:end category management while ensuring operational integrity and people development:Portfolio management in process chemical and raw materials' market and distributorship i.e. caustic soda, acids, solvents, processing fluids/oils and polymer raw materials/additivesWhat you will do:Develop and maintain portfolio of agreements within a category:Support Category Specialist in development and implementation of Category strategic and commercial guidance:Provide portfolio specific market intelligence to Category Managers and other Contracts Lead and Managers:Steward tactical Client relationship for key portfolio activities:Supplier relationship management :Identify Value Generation and agreement rationalization opportunities within the portfolio:Ensure transactional efficiency of agreements (SAP friendly):Active contribution in category networks:Support Procurement Associates work at other sites / regions as will be agreedAbout YouSkills and Qualifications:Bachelor's degree in Chemistry or Chemical Engineering from a recognized university scoring GPA 6 and above:Minimum 4 years work experience in Procurement of Chemicals, for Petrochemicals or Chemical industries:Experience in the field of processed chemicals and raw materials/additives, used in refineries and chemical plant Procurement process expertise:Analytical skills / knowledge of TSC (Total System Cost) /TCO (Total cost of ownership) principles:General industry and global market knowledge:Effective negotiation, advocacy and influencing skills:Knowledge of PtP process including ERP systems:Excellent interpersonal and communication skills:Ability to work across different cultures and organizations:Fast learner, results/customer orientedYour benefitsAn ExxonMobil
Contracts Lead/ Manager - Catalysts & Chemicals
Exxon Mobil, Bangalore, Any
About us At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world's largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower-emissions technologies. We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society's evolving needs. Learn more about our What and our Why and how we can work together .ExxonMobil's affiliates in IndiaExxonMobil's affiliates have offices in India in Bengaluru, Mumbai and the National Capital Region. ExxonMobil's affiliates in India supporting the Product Solutions business engage in the marketing, sales and distribution of performance as well as specialty products across chemicals and lubricants businesses. The India planning teams are also embedded with global business units for business planning and analytics.ExxonMobil's LNG affiliate in India supporting the upstream business provides consultant services for other ExxonMobil upstream affiliates and conducts LNG market-development activities.The Global Business Center - Technology Center provides a range of technical and business support services for ExxonMobil's operations around the globe.ExxonMobil strives to make a positive contribution to the communities where we operate and its affiliates support a range of education, health and community-building programs in India. Read more about our Corporate Responsibility Framework. To know more about ExxonMobil in India, visit ExxonMobil India and the Energy Factor India .What role you will play in our team To work closely with the refineries and chemical plant clients for their needs Drive value, efficiency and expanded market advantage via end-to-end category management while ensuring operational integrity and people development Portfolio management in process chemical & raw materials' market and distributorship i.e. caustic soda, acids, solvents, processing fluids/oils & polymer raw materials/additives What you will do Develop and maintain portfolio of agreements within a category Support Category Specialist in development and implementation of Category strategic and commercial guidance Provide portfolio specific market intelligence to Category Managers and other Contracts Lead and Managers Steward tactical Client relationship for key portfolio activities Supplier relationship management Identify Value Generation and agreement rationalization opportunities within the portfolio Ensure transactional efficiency of agreements (SAP friendly) Active contribution in category networks Support Procurement Associates work at other sites / regions as will be agreed About YouSkills and Qualifications Bachelor's degree in Chemistry or Chemical Engineering from a recognized university scoring GPA 6 and above Minimum 4 years work experience in Procurement of Chemicals, for Petrochemicals or Chemical industries Experience in the field of processed chemicals and raw materials/additives, used in refineries and chemical plant Procurement process expertise Analytical skills / knowledge of TSC (Total System Cost) /TCO (Total cost of ownership) principles General industry and global market knowledge Effective negotiation, advocacy and influencing skills Knowledge of PtP process including ERP systems Excellent interpersonal and communication skills Ability to work across different cultures and organizations Fast learner, results/customer oriented Your benefitsAn ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance and life. We offer you: Competitive compensation Medical plans, maternity leave and benefits, life, accidental death and dismemberment benefits Retirement benefits Global networking & cross-functional opportunities Annual vacations & holidays Day care assistance program Training and development program Tuition assistance program Workplace flexibility policy Relocation program Transportation facility Please note benefits may change from time to time without notice, subject to applicable laws. The benefits programs are based on the Company's eligibility guidelines. Stay connected with us Learn more about ExxonMobil in India, visit ExxonMobil India and Energy Factor India . Follow us on LinkedIn Like us on Facebook Subscribe our channel at YouTube EEO StatementExxonMobil is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or disability status.Business solicitation and recruiting scamsExxonMobil does not use recruiting or placement agencies that charge candidates an advance fee of any kind (e.g., placement fees, immigration processing fees, etc.). Follow the LINK to understand more about recruitment scams in the name of ExxonMobil.Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship. Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships.Salary: . Date posted: 04/01/2024 09:08 PM
Business Development Team – The Optima Kart
, Bangalore
Job Location: Bangalore Job Description: Drive Marketing and Business Development for the assigned territory. Should be a go getter. Developing New Customers, Servicing existing Customers, Co-ordinating with Production dept for execution of order. Fluenc
URGENTLY SALES & MARKETING EXECUTIVES ARE REQUIRED.
, Bangalore
Urgently sales & marketing executives are required. 1-2 yr experience will be preferred. Candidate must have experience in bangalore market. (native of bangalore will be preferred). Sales experience in insurance, bpo, home loan will be considered. Having
Contracts Lead/ Manager - Lubricants Business Unit
Exxon Mobil, Bangalore, Any
About us At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world's largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower-emissions technologies. We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society's evolving needs. Learn more about our What and our Why and how we can work together .ExxonMobil's affiliates in IndiaExxonMobil's affiliates have offices in India in Bengaluru, Mumbai and the National Capital Region. ExxonMobil's affiliates in India supporting the Product Solutions business engage in the marketing, sales and distribution of performance as well as specialty products across chemicals and lubricants businesses. The India planning teams are also embedded with global business units for business planning and analytics.ExxonMobil's LNG affiliate in India supporting the upstream business provides consultant services for other ExxonMobil upstream affiliates and conducts LNG market-development activities.The Global Business Center - Technology Center provides a range of technical and business support services for ExxonMobil's operations around the globe.ExxonMobil strives to make a positive contribution to the communities where we operate and its affiliates support a range of education, health and community-building programs in India. Read more about our Corporate Responsibility Framework. To know more about ExxonMobil in India, visit ExxonMobil India and the Energy Factor India .What role you will play in our team Develop, maintain portfolio of Chemical products(CP) category : Base oil, Additives, 3P Spec buy Finished lubes Drive value, efficiency and market advantage, while ensuring operational integrity Responsible for establishing strategic priorities for category, evaluating and sourcing suppliers (new / existing) & driving Supplier Relationship Management (SRM) Develop Total System Cost based strategies for effective negotiation Prepare Procurement Plans and Awards for review and approval Supplier Relationship Management Contract Administration/Management activities Optimizing supplier base and drive spend through preferred vendors and contracts Bring industry expertise in supporting category that drives savings and Business transformation Project start up related activities: Develop, maintain new supplier / contracts required for start-up of New India lube blending plant Key interfaces: Business Line contacts Supplier contacts Contract Leads/Managers Functional Category Managers Category Procurement Managers Corporate functions (Law, Tax, Controllers, Treasurers etc.) Bidding Center Analysts Controls Advisors Payables What you will do Procurement process execution Identify Business Value and agreement rationalization opportunities within the portfolio Execute bids and conduct techno-commercial negotiations Provide portfolio specific market intelligence to peers and Business Lines Steward tactical business relationship for key portfolio activities Supplier Relationship Management activities Ensure transactional efficiency of agreements (SAP friendly) Resolve invoice and purchase order related recycle by identifying and eliminating root causes Support other Contract Leads/Managers as needed About YouSkills and Qualifications Bachelor of Engineering degree (Chemical preferable) or equivalent with minimum 6.5CGPA MBA in marketing /Material management / Supply chain would be added benefit. At least 4 years' experience in responsible roles in Procurement in Lubricants/ Petrochemicals Industry Procurement process expertise Analytical skills / knowledge of "Total System Cost" principles Procurement experience related to Lubes Value Chain is preferable Procurement experience related to Lube blending plant start-up Need good analytical as well as tactical skills General industry and global market knowledge Effective negotiation, advocacy and influencing skills Knowledge of PtP (procure to pay) process including ERP systems Excellent interpersonal and communication skills Ability to work across different cultures and organizations Fast learner, results/customer orient Your benefitsAn ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance and life. We offer you: Competitive compensation Medical plans, maternity leave and benefits, life, accidental death and dismemberment benefits Retirement benefits Global networking & cross-functional opportunities Annual vacations & holidays Day care assistance program Training and development program Tuition assistance program Workplace flexibility policy Relocation program Transportation facility Please note benefits may change from time to time without notice, subject to applicable laws. The benefits programs are based on the Company's eligibility guidelines. Stay connected with us Learn more about ExxonMobil in India, visit ExxonMobil India and Energy Factor India . Follow us on LinkedIn Like us on Facebook Subscribe our channel at YouTube EEO StatementExxonMobil is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or disability status.Business solicitation and recruiting scamsExxonMobil does not use recruiting or placement agencies that charge candidates an advance fee of any kind (e.g., placement fees, immigration processing fees, etc.). Follow the LINK to understand more about recruitment scams in the name of ExxonMobil.Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship. Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships.Salary: . Date posted: 04/17/2024 09:08 PM
Solutions Architect
Facebook, Bangalore, Any
The Business Engineering Team is looking for a high performance Solutions Architect with an entrepreneurial mindset. As a Solutions Architect, you will lead the industry by enabling clients to realize the full potential of Meta's marketing and/or messaging solutions and even defining new solutions. You will work with executives at top-tier companies on their industry-leading initiatives, translating their business goals into an execution plan using Meta's suite of platforms and products. This role will allow you to apply your passion for problem solving to achieving real-world results at Meta scale. Solutions Architects play a crucial role in understanding the business context and challenges of our partners and transforming them into tangible solutions through the use of our platforms and products. Working closely with our product teams to ensure that our products are tailored to meet the specific needs of our partners and markets.Our goal is to engineer and accelerate business growth for the partners through our platforms. Our approach aims to maximize positive impact for our partners as well as the billions of people that use their products and services.Solutions Architect Responsibilities: Act as a technical consultant and subject matter expert on Meta's marketing and messaging solutions for some of the most innovative companies in the worldGuide our clients to the most optimal implementations by walking them through the technical details Meta's platform and productsWork closely with sales teams to unlock and develop new opportunities by developing a deep understanding on business goals and industry trendsPartner closely with the Product, Engineering teamsUnderstand and apply knowledge of products, technologies and business to build solutions to solve for problems at scaleBuild relationships with team members and cross functional partnersShare project updates and insightsInfluence decision-making through presentation of data-centric business topicsParticipate in interviewing and on-boarding of new team membersWillingness to travel up to 20% of the timeMinimum Qualifications:3+ years of combined experience as an Engineer, Solutions Architect, Technical Consultant, or Partner/Sales Engineer3+ years of experience working with software systems including querying, working with data, and working with API developmentExperience communicating professionally with technical and business audience at prospects or clientsCurrently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experienceExperience with web, mobile, or enterprise technology stackExperience demonstrating knowledge of industry technology areas and trendsExcellent written and spoken communication skills in EnglishPreferred Qualifications:Deep technical knowledge of Meta Marketing and Messaging products (including tools and APIs)Experience working with API documents, calling APIs using scripts, and testing APIsKnowledge of AdTech, Advertising, or Digital Marketing (Brand or Direct Response)Experience with integration projectsExperience in stakeholder managementSalary: . Date posted: 04/19/2024 10:08 PM
Technology Operations Specialists-Lubricants
Exxon Mobil, Bangalore, Any
About us At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world's largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower-emissions technologies. We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society's evolving needs. Learn more about our What and our Why and how we can work together .ExxonMobil's affiliates in IndiaExxonMobil's affiliates have offices in India in Bengaluru, Mumbai and the National Capital Region. ExxonMobil's affiliates in India supporting the Product Solutions business engage in the marketing, sales and distribution of performance as well as specialty products across chemicals and lubricants businesses. The India planning teams are also embedded with global business units for business planning and analytics.ExxonMobil's LNG affiliate in India supporting the upstream business provides consultant services for other ExxonMobil upstream affiliates and conducts LNG market-development activities.The Global Business Center - Technology Center provides a range of technical and business support services for ExxonMobil's operations around the globe.ExxonMobil strives to make a positive contribution to the communities where we operate and its affiliates support a range of education, health and community-building programs in India. Read more about our Corporate Responsibility Framework. To know more about ExxonMobil in India, visit ExxonMobil India and the Energy Factor India .What role you will play in our team You will be a key enabler of Technology Development Program Will independently lead sub activities related to New Product Development and deployment You will also be responsible for end-to-end 3rd party test co-ordination for Product development projects, and products related to Original Equipment Manufacturers (OEMs) requirements Key interfaces : Technology Solutions Professional, Product Development Advisor, Product Performance Advisor, Operations/Midstream, Commercial Operations, MBU/Global Marketing and Other stakeholders as necessaryWhat you will do Coordinate external testing of lubricants formulations and related documentation, ensure appropriate allocation of test slots, organize oil sample shipment, monitor test progress, communicate test report. Update of 3rd party test catalogue and price lists Responsible for setup and execution of purchase orders, tracking, and follow-up Arrange commercial lubricant sample shipment to customers, OEMs, and labs assist audits in the area of 3rd party testing integrity Execute testing and data collection for small studies (prototype formulations, competitive benchmarks, etc.) coordinate Records of early manufacturing and sales (ROEM/S) collection Provide support for sourcing of new suppliers. Work with Procurement to identify new suppliers of existing technology, based on technical, commercial and operation feasibility Support product and component releases Review and approve raw material waivers and shelf life extensions Handling questions on trade regulations, Harmonised System (HS)-codes, tax codes, Registration, Evaluation, Authorisation, and Restriction of Chemicals (REACh) Help ensure for commercialized products all documentation, collaterals, labels are up-to-date Coordinate claims management activities, including approval of marketing collateral, central sharepoint maintenance, claims renewals, etc. About YouSkills and Qualifications B.Tech/M.Tech (Chem, Mech, Petroleum) / Master of Science degree with score min 70% and above (equivalent CGPA) Minimum 1 year of experience in Lubricant Technical Services /Testing Good verbal and written communication skills +collaboration skills Solution seeker - ability to critically evaluate different solutions to address need Commercial intensity - ability to drive product to commercial success, not just commercialization Ability to manage risk Your benefitsAn ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance and life. We offer you: Competitive compensation Medical plans, maternity leave and benefits, life, accidental death and dismemberment benefits Retirement benefits Global networking & cross-functional opportunities Annual vacations & holidays Day care assistance program Training and development program Tuition assistance program Workplace flexibility policy Relocation program Transportation facility Please note benefits may change from time to time without notice, subject to applicable laws. The benefits programs are based on the Company's eligibility guidelines. Stay connected with us Learn more about ExxonMobil in India, visit ExxonMobil India and Energy Factor India . Follow us on LinkedIn and Instagram Like us on Facebook Subscribe our channel at YouTube EEO StatementExxonMobil is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or disability status.Business solicitation and recruiting scamsExxonMobil does not use recruiting or placement agencies that charge candidates an advance fee of any kind (e.g., placement fees, immigration processing fees, etc.). Follow the LINK to understand more about recruitment scams in the name of ExxonMobil.Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship. Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships.Salary: . Date posted: 04/19/2024 09:10 PM
PE CAD Engineer
, bangalore, IN
About usAt ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net:zero future. As one of the world's largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower:emissions technologies.We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society's evolving needs. Learn more about our What and our Why and how we can work together.ExxonMobil's affiliates in IndiaExxonMobil's affiliates have offices in India in Bengaluru, Mumbai and the National Capital Region.ExxonMobil's affiliates in India supporting the Product Solutions business engage in the marketing, sales and distribution of performance as well as specialty products across chemicals and lubricants businesses. The India planning teams are also embedded with global business units for business planning and analytics.ExxonMobil's LNG affiliate in India supporting the upstream business provides consultant services for other ExxonMobil upstream affiliates and conducts LNG market:development activities.The Global Business Center : Technology Center provides a range of technical and business support services for ExxonMobil's operations around the globe.ExxonMobil strives to make a positive contribution to the communities where we operate and its affiliates support a range of education, health and community:building programs in India. Read more about our Corporate Responsibility Framework.To know more about ExxonMobil in India, visit ExxonMobil India and the Energy Factor India.What role you will play in our team:If you like working in a team where people take care of each other, where people are honest with each other, where we give honest feedback and like to receive honest feedback. We may have a great job for you ExxonMobil is seeking qualified and experienced individuals to provide customer and application development in region:You would be part of ExxonMobils Product solution portfolio technology in ExxonMobil Company India Private Ltd, working out of ExxonMobils Bengaluru Research and Development Technology Center (BRDTC) in India :You would be responsible for working with multi:discipline teams to execute/establish/improve to position and develop our value solutions at customersWhat you will do:Provide technical support and maintain technical relationships with existing and prospective customers for safe and efficient product usage to support business development objectives:Resolve process and performance issues related to ExxonMobil's performance product:Translate customer/market needs into new product development opportunities and support customer validation activities:Participate and lead internal end:use sector teams to build and maintain market, end:use, and competitor knowledge as well as global customer alignment:Contribute as a member or lead of regional or global teams, typically in a virtual environment:Develop and maintain relationships with suppliers of equipment and additives used by customers in processing our resins.:Identify and pursue opportunities generated from cross functional market development teamsAbout YouSkills and Qualification:Minimum Engineering degree in Chemical/ Polymer/ Plastic/ Materials with minimum score 60 and above (equivalent CGPA ):Minimum 3 years' experience in Polymer Industry with polymer material manufacturer, Polyolefins packaging company, Polymer technology service providers:Interests to build technology depth and ex
Account Management Associate
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- 1+ years of sales experienceDESCRIPTIONA successful operations program manager in this team would be a meticulous organizer, adept at managing biller requests, analyzing metrics, and driving improvements. They would possess strong communication skills, collaborating effectively with internal and external stakeholders. With a keen eye for detail, they prioritize tasks, manage vendor resources, and implement promotional programs efficiently. They excel in problem-solving, conducting customer connects and perform data analysis to address root causes, and making data-driven decisions. They would also identify opportunities to reduce wastage & streamline processes and enhance efficiency, while maintaining clear project communication and ensuring timely resolution of customer escalations.Key job responsibilitiesBiller management:• Manages, Audits & Reconciles all vendor elements such as Invoice management from fulfillers, billers and carries out monthly selection audit and proactively taking inputs from category lead & billers & managing other biller requests• Communicating with external customers (Billers, Fulfillers & marketing agencies) and internal customers (Finance, CS Ops, Category, Rewards & tech)• Creates and manages contractual agreements Category Ops• Owns end-to-end reward promotion for GTM go-live every month on time and does the QA of the promotions. • Program manages with rewards, finance, business & marketing teams to carry out the GTM of the category• Coordinate with Finance, CS, FC and Projects team to matters related to SC operations.Customer Escalation management• Monitors & addresses all customer elements (e.g., CS scalations outputs, site experience, team performance), performs deep dive analysis on problems to understand root causes and makes decisions based on data • You organize, analyze and action on the Customer feedback from different sources( CS Team, Internal employees, Direct social media escalations) to resolve customer escalations within TAT.Automation: • Ability to pull data from Excel, SQL databases and perform reporting and analysisA day in the lifeDay-to-day activities involve managing biller requests, analyzing metrics for decision-making, communicating with stakeholders, implementing promotional programs, resolving customer escalations, coordinating with various teams, identifying opportunities for process improvement, and driving automation initiatives.External stakeholders include billers, fulfillers, marketing agencies, and telcos. Internal stakeholders consist of finance, customer service operations, category management, rewards, technology, and marketing teams. About the teamAbout Amazon Pay and About Bill Payments & Financial Services: Amazon Pay is a fast growing organization within Amazon pioneering the next wave of customer acquisition & engagement. Bill Payments and Financial Services (BP-FSP) is the largest high frequency category within Amazon Pay where customers can conveniently make their everyday payments and avail exciting rewards. It is an exciting team to work as we are shaping the future growth of Amazon brick-by-brick, by revolutionizing how customers pay for their everyday needs by solving interesting problems in their journey.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Bachelor's degreeSalary: . Date posted: 04/22/2024 10:51 PM
Technical Consultant
Salesforce, Bangalore, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About Salesforce Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionise companies, careers, and, hopefully, our world.Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE "100 Best Companies to Work For®" for 12 years in a row.There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that's so much bigger than themselves, an industry, and their company.We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.Role Description:Salesforce industries' goal is to deliver rapid, value-driven customer solutions for complex business problems. Our Salesforce Developers are key players in this objective, as they can leverage native Industry Cloud functionality to deliver customer requirements quickly with minimal customisation.You'll be responsible for turning the program design of our Solution Architects and Technical Architects into a configured solution that meets the customer's needs.Working predominantly in Agile scrum teams, you'll be building out complex business processes using Industry Cloud technology and the toolkit of the platform.You'll be involved in all phases of the project lifecycle - from low-level design and development through to deployment and post-production support.You'll acquire a deep product knowledge of the Salesforce Industries vertical applications, and will be able to mentor customer (and system integrator) resources and accelerate knowledge transfer to them.You'll also act as a champion in the wider Salesforce Industries partner ecosystem, sharing best practices, lessons learned, and time-saving techniques.Minimum Requirements:3+ years experience working on deployment teams, ideally using Agile development techniques.Proven track record of successful delivery of customer projects, preferably enterprise CRM implementations.Experience in building solutions in the financial services industry.A self-starter, adept at picking up new skills and technologies, and eager to break new ground.Excellent communication skills, equally comfortable with crafting emails as leading a white-board discussion with customers or delivering a technical presentation.Vision to help us take our company to the next level.Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)Technical Requirements:Salesforce (Apex, VisualForce, Lightning)Java, SOAP APIs, REST (JSON, XML)Data modelingProcess modeling tools and best practicesPreferred Requirements:Knowledge of OmniStudio (Integration Procedures, Data Raptors, Omniscripts)Excellent interpersonal and communicationAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/22/2024 03:21 PM