BASIC QUALIFICATIONS• Bachelor's Degree • Experience with Microsoft Office, including Outlook, Word, and Excel • Exceptional analytical, logical and data gathering skills• Excellent communication and comprehension skills• Excellent problem solving skillsDESCRIPTIONAmazon is seeking highly motivated Machine Learning Data associates for its Fulfillment by Amazon's (FBA) Support Operations site in Bangalore. FBA is a growing business built around Amazon's world class capability in Ordering, Fulfillment, Transportation and Customer Service. By leveraging our current scale and supply chain, FBA can provide a low cost alternative for fulfillment and enable sellers to rapidly grow their business. As mentioned by Jeff Bezos, Founder of Amazon.com, in his annual letter to shareholders, FBA is one of the strategic long term opportunities for the company to improve the lives of sellers and buyers while leveraging our billion dollar logistics infrastructure to generate increasing free cash flow and triple digit return on invested capital. Our long term vision is that customers can order and receive a sellers' product the same day anywhere in the world.Support Operations role in FBA is to support Sellers with financial related questions and ensure they are addressed in accordance with policy. We believe consistency is the foundation to the world class service we provide our Sellers and Support Operations is at the center of ensuring consistent and fair evaluation of Seller inquiries..Key job responsibilitiesResponsibilities include:• Assist with deep dive and root cause resolution for FBA Merchant and seller reimbursement requests.• Evaluate research requests from FBA Sellers for lost and damaged inventory in a contact center environment (email/ticketing only, no phones).• Achieving weekly productivity and quality targets.A day in the lifeConsistently improving Seller experienceAbout the teamMission - To mitigate business risk while driving an excellent customer experienceWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS• Experience in a production environment and proven track record of achieving productivity and quality targets. • Previous experience in a contact center environment. • Experience in problem solving, including the ability to recognize non-obvious patterns • Experience in prioritizing multiple tasks of competing priority with the ability to meet deadlines. • Ability to maintain high levels of confidentiality and data security standards. • A strong attention to detail and the ability to work independently in a fast-paced and rapidly changing environment. • A bias for action and an ability to deal with ambiguity. Can work effectively and drive change in loosely defined situations. • Clear oral and written communication skills. • Experience with fraud or risk investigations. • Experience in payments & banking domain. • Demonstrated positive, results oriented attitude. • Excellent team player capable of learning and sharing knowledge in a team environment.Salary: . Date posted: 04/12/2024 09:06 AM

Software Development Engineer, Amazon Regulatory and Trade Services (ARTS)

Amazon, Bangalore, Any

BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming languageDESCRIPTIONARTS Tech is seeking an experienced Software Development Engineer interested in disrupting the way products are bought, sold, and distributed on a global scale. The right candidate will have hands-on involvement in building new tools, services, and distribution structures across Amazon's growing footprint. The products and capabilities enabled by this role will deliver unprecedented selection and prices across Amazon's 100MM+ customers, while innovating beyond established supply chain norms. The right candidate will thrive in a fast-paced, ambiguous environment with interactions across a wide variety of e-commerce topics, and will demonstrate competence in multiple fields and skill sets.At Amazon, we are working to be the most customer-centric company on earth and enable products that meet our customers needs and demands while providing a safe experience throughout. To reach there, we need exceptionally talented, bright, dynamic, and dedicated individuals. Are you excited to help Amazon grow product selection across the globe? Are you interested in making cross border movement of products seamless for our customers and Amazon? Are you excited to develop solutions for regulatory agencies globally? Are you ready to take on the challenges and excitement of working on greenfield projects? If so, ARTS team is working to enable some of the complex and challenging cross-border solutions to customers globally. This role will report ARTS Tech (Global Trade Services - GTS) technology team. This team owns tech solutions that span all of Amazon's businesses worldwide. In this role, you will gain the opportunity to interact and work with emerging businesses at Amazon from inception through growth phases. You will also gain strategic insights into evolving and mature compliance businesses. This team and role will provide a great opportunity to build your career at Amazon in the Software Development stream. Mentorship & Career GrowthOur team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we're building an environment that celebrates knowledge sharing and mentorship. Our senior engineers truly enjoy mentoring more junior engineers and engineers from non-traditional backgrounds through one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth. We try to assign projects and tasks based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. As a Software Development Engineer on the team, you will take ownership over the software design, documentation, development, engineering approach, delivery, and support of systems built natively in AWS. In this role you will collaborate with leaders, work backward from customers, identify problems, propose innovative solutions, relentlessly raise standards, and have a huge impact by disrupting the way products are bought, sold, and distributed on Amazon on a global scale. The right candidate will have hands-on involvement in building new tools, services, and distribution structures across Amazon's growing footprint. The products and capabilities enabled by this role will deliver unprecedented selection for our global customers while complying with Global Trade and Product Compliance requirements. The right candidate will thrive in a fast-paced, ambiguous environment with interactions across a wide variety of e-commerce topics, and will demonstrate competence in multiple fields and skill sets.Key job responsibilities1. Define, design, and implement multi-tier distributed software applications.2. Understand a broad range of data structures and algorithms and apply them to deliver high-performing applications.3. Estimate engineering effort, plan implementation, and rollout system changes that meet requirements for functionality, performance, scalability, reliability, and adherence to development goals and principles.4. Must be able to independently design code and test major features, as well as work jointly with other team members to deliver complex changes.5. Must be able to effectively collaborate in a fast paced environment with multiple teams in a large organization (software development, QA, Project/Release Management, Build and Release, etc.,).6. Provide on-call production support for applications.A day in the lifeThe ideal candidate will have a track record of navigating successfully through ambiguity, gathering business requirements and creating data solutions that have measurable customer impact, and demonstrating exemplary written and verbal communication skills. The candidate will have to set the right vision, strategy, and roadmap and work alongside stakeholders in the organization to make it happen. The candidate knows and loves working with business intelligence tools, can model multidimensional datasets, and can partner effectively with business leaders to answer key business questions. The data engineer will need to be a self-starter, comfortable with ambiguity in a fast-paced and ever-changing environment, and be able to lead a team to innovate and think big while diving deep to meet our bar for quality and accuracy.This is the greenfield opportunity with a multiyear roadmap to build a new experience for our Selling partners. There are lots of opportunities to disrupt and innovate in this area.1. Help define the system architecture, own and implement specific components, and help shape the overall experience.2. Collaborate closely with Business stakeholders, UX designers, and other SDE team members to help define the scope of the product.3. As an early team member, you will be responsible for technical problem solving, creatively meeting product objectives, and developing best practices.4. You will need to demonstrate cross-functional resource interaction to accomplish your goals.5. Write high-quality, efficient, testable code in Java and other object-oriented languages.6. Design Amazon scale tools to facilitate internal business.7. Build highly available, secure, and Collaborate with some of the best engineers in the industry.8. Mentor other developers and participate in Hiring and developing the best talent.9. Find out what it takes to engineer systems for the "Amazon Scale".10. Design and build highly available, durable, and flexible systems to enable Cross Border Compliance at scale.11. Own and operate the systems that you build based on real-time customer data and demanding service-level agreements.12. Contribute to planning, design, implementation, testing, operations, and process improvement as a member of a Scrum team.About the teamThe mission of Amazon Regulatory and Trade Services (ARTS) Tech is to facilitate the secure, lawful, and efficient transportation of products, software, and technology (e.g., "deemed exports") across international borders. This involves tasks such as assigning trade and import classifications, providing estimated duties and import costs, determining export/import restrictions, and ensuring product safety and compliance with regulations. ARTS Tech is responsible for end-to-end maintenance and development across a broad and complex suite of solutions and services that cater to the global trade and direct import product compliance space, with GTS being its core business. ARTS customers include internal Amazon Consumer businesses (e.g., direct imports, core exports, global store, private brands), non-inventory (e.g., Prime Air, Devices, Robotics, OTS and Physical Stores Tech), as well as external customers such as seller partners, vendors, customs brokers, carriers, and freight forwarders.Inclusive Team CultureOur team is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. Yes, we do get to build a really cool service, but we also think a big reason for that is the inclusive and welcoming culture we try to cultivate every day. We're looking for a new teammate who is enthusiastic, empathetic, curious, motivated, reliable, and able to work effectively with a diverse team of peers; someone who will help us amplify the positive & inclusive team culture we've been building.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentSalary: . Date posted: 04/18/2024 09:12 AM

Analyst Application Delivery

, bangalore, IN

Analyst System Administration/SCCM and Intune Admin

, bangalore, IN

About KennametalWith over 80 years as an industrial technology leader,Kennametal Inc.delivers productivity to customers through materials science, tooling and wear:resistant solutions. Customers across aerospace and defense, earthworks, energy, general engineering and transportation turn toKennametalto help them manufacture with precision and efficiency. Every day approximately8,700 employees are helping customers in nearly 100 countries stay competitive.Kennametalgenerated2.1 billionin revenues in fiscal 2023. Learn more atkennametal. Follow Kennametal: Twitter, Instagram, Facebook, LinkedIn and YouTube.Job Title:Analyst System Administration/SCCM and Intune AdminJob Location: BangaloreJob Description:This position's primarily responsibility is the administration of the System Center Configuration Manager (SCCM), Intune and perform application deployment, patch deployment, Reporting and O.S Deployment activities.Education and Relevant Experience (in brief)::Bachelor's degree in computer or information Sciences.:Overall IT experience of 5+ yrs. with a minimum experience of 4 years in SCCM and Intune:In:dept experience in SCCM and Intune, Building SQL Reports, PowerShell Scripting or VB Scripting.Required Certifications::Microsoft Certified Systems Engineer (MCSE):Intune CertificationRequired Experience / Skill Sets::5+ years of experience in endpoint administration.:In:depth and extensive experience in the implementation, administration, and configuration of endpoint management tools : SCCM and Intune :Experience with Autopilot and OSD:Experience and strong understanding of security protocols and best practices for endpoint security.:Intermediate scripting skills (e.g., PowerShell, Batch, Bash, Python):Experience in major Microsoft technologies like server operating systems, Active Directory, SharePoint, and SQL Server is a plus, Windows and macOS scripting languages:Good Knowledge on BitLocker and MS Defender:Experience in creating documentation. Audiences can vary between technical and non:technical users and management.:Excellent Oral and Communication skills to interact and work with global IT teams and end customers. :Key Responsibilities::Provide day:to:day administration and support of SCCM and Intune environment to ensure stability, integrity, and business continuity.:Endpoint Management: Lead the design, configuration, deployment, and ongoing management of endpoint devices and related infrastructure, ensuring security, scalability, and compliance.:Provide advanced endpoint system administration and support in a heterogeneous environment (Windows OS, Mac OS, Virtual Environments) with a high focus on endpoint security; software provisioning; patch management; endpoint lifecycle; service automation; and usability.:Routine activities like, SCCM Infra Management, implementation and/or migration of any new additional site servers, Performing routine maintenance activities, old package cleanup, backups etc and monitoring /maintaining SCCM site servers and client health.:Administer SCCM software delivery, including various methods such as running advertised programs, machine targeted, user targeted, Application Library, and Software Center. :Prepare site system roles for OS deployments with Configuration Manager.:Security and Compliance: Implement and enforce security policies, protocols, and best practices to protect endpoint devices from security threats. Ensure compliance with industry standards and regulations.:Troubleshooting: Provide advanced troubleshooting and technical support for endpoint:related issues, collaborating with cross:functional teams to resolve complex problems.:Endpoint Optimization: Proactively identify opportunities for improving endpoint performance, user experience, and operational efficiency. Develop

Engineer Controls:India

, bangalore, IN

Executive Engineer : Assembly /Servicing

, bangalore, IN

About KennametalWith over 80 years as an industrial technology leader,Kennametal Inc.delivers productivity to customers through materials science, tooling and wear:resistant solutions. Customers across aerospace and defense, earthworks, energy, general engineering and transportation turn toKennametalto help them manufacture with precision and efficiency. Every day approximately8,700 employees are helping customers in nearly 100 countries stay competitive.Kennametalgenerated2.1 billionin revenues in fiscal 2023. Learn more atkennametal. Follow Kennametal: Twitter, Instagram, Facebook, LinkedIn and YouTube.Job Description: Location: BangaloreJob Title: Engineer : Assembly /Servicing (BE with 3 : 4 Years of experience and Diploma with 4 : 6 yrs. experience)Department: Ecogrind Assembly, commissioning and ServicingResponsible To: Head : Ecogrind AssemblyResponsible For: Supervise / Technical assistants in the project.GENERAL OBJECTIVESstylemargin:bottom:11.0px::Project execution and optimization of resources:Product quality assurance and confirmation:Design feedback for product improvement:Field support/machine commissioning on the requirement.:Customer co:ordination and machine proof outs:Safety and facility :House Keeping :Industrial relations :Any other job entrusted by management from time to timePRINCIPLE RESPONSIBILITIES(Please attach an additional sheet if required)PROJECT EXECUTION and OPTIMISATION OF RESOURCEstylemargin:bottom:11.0px::Project discussion with assembly head and project plan preparation:Manpower optimization for the concerned project:Interact with other departments to ensure the smooth execution of the project.:Continuous monitoring of project progress to ensure completion on time.:Preparation of ISO documents for the project:Creation of goods issue form from SAP:Corrective actions for the non:conformities accepted on incoming material.:Support for outsourcing assembly for on:time assembly completionProduct Quality Assurancestylemargin:bottom:11.0px::Ensure proper assembly procedures to achieve the best possible accuracy levels on the machine:Ensure all customer components status is acceptable before starting trials to achieve good quality components out of the machine:Ensure design modifications after prove:outs by ensuring improvements, if any, in design to improve the quality of the machine produced.:Decisions regarding modification in existing projects are based on feedback from field machines by the servicing department.Feedback for Product Improvementstylemargin:bottom:11.0px::Feedback to designs on problems faced during assembly.:Feedback to inspection/procurement on incoming part qualityField Support / Machine Commissioning on Requirementstylemargin:bottom:11.0px::Commissioning of critical machines at the customers place:Customer training:Minor changes on the machine to suit customer requirements.:Attending any other field complaintsCustomer Co:ordination and Machine commissioningstylemargin:bottom:11.0px::Project:related Customer Communication:Machine interfacing and testing for early trials and prove:outs:Managing customer trials and co:ordination during customer visits:Interaction with Customers and finalize inspection procedures for machine acceptance.:Ensure supply of short:supply items after machine dispatchSafety and facilitystylemargin:bottom:11.0px::Ensure safety during machine assembly.:Ensure fatigue:free working by creating the required Assy facilities.House Keepingstylemargin:bottom:11.0px::Ensure proper planning and execution of assy activities to reduce scrap.:To provide safety devices to ensure clean work atmospheres.Industrial Relationsstylemargin:bottom:11.0px::To have harmonious relatio